
14
Troubleshooting (cont.)
Q. I press the keys on the keypad, and there is no sound or response from
the controller.
A. Check the connection of the keypad to the controller. This is inside
the top panel. Unplug the power cord. Remove the two screws in
between the clamp/linkage that hold down the top panel, and carefully
lift the panel up and look inside at the digital controller. The keypad
connector passes in through the top panel. It should wind around the
first circuit board and be seated fully into the connector. Check the
black keypad connector that plugs into the circuit board to see if it has
pulled apart. Also check the area where the keypad connects to the
front membrane to see if the leads have been damaged. The membrane
keypad may need to be replaced.
Q. The gas springs are not lifting the head as easily as when the press
was new, or the gas springs have lost their pressure.
A. After a large volume of use, and over an extended period of time of
many, many pressing cycles, the gas springs will slowly loose their
original force. These hydraulic lifter springs are extremely easy to
replace, and are a surprisingly similar or even lower cost than
conventional mechanical springs. Contact the factory for replacement
gas springs if it is not able keep the platen open. The gas springs must
have the silver rod Face Down, and the black tube Face Up.
Q. The press has shut off, and will not come back on after checking the
power cord, on/off switch, etc.
A. Check the fuse. In the back panel of the control box, the power cord
socket has a built-in fuse-holder. Unplug the power cord, and gently
pry out the fuse-holder. If the fuse is burnt out or there is no continuity,
replaceit. Ifthe fuse isfine, checkthe black andwhite wireconnections
from the power socket to the on/off switch, and from the on/off switch
to the controller.
Q. I pressed a transfer upside down. The inks and transfer material have
burned onto the heat platen.
A. Cool the press down. Using a nonabrasive detergent or cleaner,
thoroughly scrub the heat platen surface. Do not use steel wool, or a
pad that will scratch the Teflon coating of the platen. Test whatever
you use to make sure you will not remove the Teflon coating from the
heat platen. If you are still unable to remove the transfer material,
obtain teflon heater block cleaner from the contact information located
at the end of this manual.