Trio Installer Guide Version 3
© Green Energy Options Ltd 2020
6
Step 1 - Pre-Installation Survey
Before an installation takes place a survey of the property should be undertaken to ascertain the following:
Prior to visit
Smart meter is available if not being installed during the visit?
Wi-Fi is available, and the customer has their password? (It is not required by installer)
oNote : Most modern wifi routers are supported, including BT Homehub5 and later.
Homeowner, or appropriate permissions from landlord to perform the install?
iOS or Android Smart phone available to run the App? It should be reasonably up to date.
Gas central heating is available (Combi, conventional or condensing boiler)?
Is the heating controlled with one or two thermostats?
Advise the customer that the Switch will be installed either close to the boiler, or in the airing
cupboard, so space should be cleared if required.
On arrival, prior to installation
Home broadband and wireless router supporting 2.4ghz g/b/n Wi-Fi.
oNote : Most modern wifi routers are supported, including BT Homehub5 and later.
Security details to join network must be available (for use by the homeowner only)
Suitable location for Trio (Requires power and to be in range of home Wi-Fi network and Smart
Meter home area network.)
Smartphone with either iOS 9.0 or later or Android 'Jelly Bean' 4.1 or later available
Inspect the customer's existing heat sources: Gas boiler, heating and hot water are tested and all
working.
oThis is to protect the installer if something is found to be defective after the installation
If not being installed as part of the visit then ensure an appropriate smart meter is available for the
property and can be paired by the installer (further details are provided in the “Trio Installer Guide”)
Verify the heating system is suitable for Smart Heating installation:
oConfirm there are one or two heating zones
oLocate existing wall thermostats (if any)
oConfirm S or Y plan wiring
Confirm the number of components needed for the installation:
oEach heating zone requires one Sensor and one channel of a Switch (each Switch has two
channels)
oEach hot water zone requires one channel of a Switch (a Sensor is not required for a hot
water zone)
oComponents required are therefore:
▪1 Heating zone requires 1x Switch, 1x Sensor
▪1 Heating zone + Hot water requires 1x Switch, 1x Sensor
▪2 Heating zones requires 1x Switch, 2x Sensors
▪2 Heating zones + Hot water requires 2x Switches, 2x Sensors
Adequate space and power available to install the Switch(s).
oApproximate switch dimensions: (W) 95mm X (H) 85mm X (D) 37mm.
