gio ITALIA-ULTRA LSM 2023 User manual

⚠
PLEASE INSPECT YOUR GIO ELECTRIC ITALIA-ULTRA LSM
E-SCOOTER UPON ARRIVAL AND REPORT ANY DAMAGES THAT
MAY HAVE OCCURRED DURING SHIPPING TO YOUR GIO DEALER
OR GIO ELECTRIC DIRECTLY IF PURCHASED DIRECTLY

⚠
Before operating, please read this entire manual carefully and
familiarize yourself with GIO Electric scooter, it’s components and
how they function
1. Please ensure your LSM (low-speed motorcycle) is properly registered/licensed and
observe all local traffic laws. Remember: ignorance of the law is no excuse.
2. Please check both front and rear brakes before operating and adjust if necessary.
Always allow distance for braking especially in wet, slippery conditions
3. Check often for loose fasteners, especially the wheel nuts, handlebars and saddle
fasteners.
4. Twist the right side handle grip to go, release throttle and squeeze both front and rear
brake levers to stop.
5. For safety when charging please have both the charger and bike in a well-ventilated
area. Ensure ignition is turned to off during charging.
6. Avoid disassembling the entire bike or wiring without proper knowledge.
7. Please be responsible and dispose of all old batteries through a local battery recycler.
8. Illustrations/images in this manual may differ from the final product.
9. If you have any concerns or questions in regards to you e-Scooter please contact the
GIO Dealer from which your purchased or GIO Electric Customer Service
Table of Contents
Safe Operation Guide 2
Assembly 3
Diagrams 4
Scooter Operation 5
Maintenance and Care 9
Troubleshooting 15
Warranty 17
01

Safe Operation Guide
Always ride in proper accordance with local laws and regulations. Being classified as a
low speed motorcycle or LSM, ensure the vehicle is properly registered and rider
properly licensed. Always obey local traffic laws.
Do not lend to, or let anyone not properly trained and licensed operate this scooter.
This scooter is not a toy, please keep children away from the scooter, its battery charger
and charging ports.
Never operate your GIO electric scooter without wearing an approved helmet that fits
properly.
Always be alert to your surroundings. Do not ride while using headphones/cell phones
as they mask traffic sounds and emergency vehicle sirens, and cause distracted driving
which can lead to accidents.
Never consume drugs or alcohol before or while operating your GIO electric scooter,
they can impair your judgment and reaction time.
Before riding your GIO electric scooter, check throttle control and brakes for proper
operation.
Always keep both hands on the handlebars and both feet on the footrest during
operation. Never stand on a scooter whether moving or not.
Do not turn at excessive speeds or make sudden or sharp turns.
Allow for extra braking room in slippery conditions, ice, snow, rain, etc.
Always inspect your GIO scooter before each use to make sure it is in safe operating
condition. Check for loose screws, nuts, bolts, parts, brakes, drive chain, etc.
Always follow the inspection and maintenance procedures described in this manual.
Always maintain proper tire pressure as described in this manual. Type of tire and
inflation can affect scooter handling.
Avoid operating in heavy rain or through water deeper than the ground clearance.
Do not operate near flammable liquids or materials.
Never attempt to repair when power is ON.
02

⚠
Do Not Make Any Alterations Or Modifications To This Gio E-Scooter
Or Add Any Parts Not Authorized By Gio Except Those Discussed In
This Manual Or Those Required By Law. Do Not Remove Any
Reflectors, Lights Or Other Standard Equipment. Failure To Follow
These Operation Instructions Can Result In Serious Injury Or Death
Or Could Result In An Electrical Short And Or Fire.
Gio Electric Is Not Responsible For The Consequences Of Failure To
Comply With State And Local Regulations Relating To The Use Of
This Electric Scooter!
Assembly
Your Italia-Ultra comes 95% assembled, and only installation of the mirrors and the
storage container are required to complete it.
Locate the mirror safely packed separately within your shipping box. Ensure the correct
mirror is installed on the corresponding side, twist into place and tighten with a wrench.
Slide the rubber finishing caps over the tighten mounting.
Using the keys, unlock the rear storage box and align the 4 holes in the box with the
matching holes on the mounting bracket below. Secure with included hardware.
03

Scooter Diagrams
a
Mirrors
g
Charging port
b
LCD display, controls (see below)
h
Seat, battery & controller (internal)
c
Ignition, bag hook (2.5lb capacity)
i
Cargo container
d
Cupholder, usb power port
j
Taillights, license plate mount
e
LED headlight
k
Kickstands (Side & Main)
f
Front wheel, fender, brakes
l
Rear wheel with motor, brakes, fender
m
Mirrors (L/R)
q
Throttle, front turn signal, controls -
lights, speed, parking button
n
Hydraulic brakes (L-rear R-front)
o
LCD Display
r
Cupholder, usb power port
p
Front turn signal, controls - headlight
strength, turn signals, horn
s
Ignition and steering lock
04

LCD Display Icons
Speedometer in MPH - Displays P when parking
mode activated
Speed Settings (Displays current setting only)
Odometer - Displays total mileage
Battery Level - Illuminates current battery level,
displays charging icon when charging
Turn Signal Indicators (Left,ON,Right)
Headlight Indicator
Indicators (in order left to right) Motor Error,
Throttle Error, Controller Error, Brake Indicator
Scooter Operation
Powering your Scooter On/Off
Your Italia-Ultra features a keyed ignition and remote fob. Insert the key into the ignition
located on the steering column and turn it clockwise to "ON". The LCD display will
activate, indicating that the scooter is on. Always turn the key to the OFF position to
power down the scooter when not in use to prevent excess battery drain, theft or
unauthorized use leading to accidents. Do not remove the key while the scooter is in
motion, this will result in loss of power and possible loss of control.
Your ignition switch also opens the battery compartment see pg 11 for details.
The scooter can also be turned on/off remotely with the center power button on the
included fobs.
05

Accelerating
Acceleration for your scooter is controlled by the twist grip throttle on the right
handlebar. Rotate throttle towards you to accelerate and release to slow down. It’s more
efficient if you add power gradually when accelerating and coast as far as possible
before braking.
Your scooter has 3 overall operating speeds: 1:Low, 2:Medium, 3:High. Set your scooter
to the desired setting with the number labeled switch next to the throttle.
Please note, your scooter features a parking setting activated by pressing and holding
the red button labeled “P” on the right handlebar until the park setting is activated. This
setting prevents the throttle from engaging, preventing accidental acceleration without
having to power down the scooter. The parking feature does not activate brakes.
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Always keep hands on the brake levers in order to control your speed.
Braking
Brakes are applied by squeezing the levers that are located on both sides of the
handlebars. The right brake lever controls front brakes and the left lever controls the
rear brakes. It is recommended to release the throttle and use both brakes
simultaneously. To avoid tipping, refrain from applying the front brake only. Please take
extra care to balance between the brakes in slippery or wet conditions.
Brake cut out switches integrated into both brake levers will shut off the power to the
motor whenever either front or rear brakes are applied.
Lights and turn signals
The lights on the vehicle are operated using switches on either side of the handlebars.
The right handlebar features a 3 position switch for overall lights operations.
☼- All lights including headlight ON
>DⱭ< - Signal & Brake lights only
○- All lights OFF
The turn signals are operated with the 3 position switch located on the left hand side of
the handle bars. Push the switch in the desired direction to activate the signal and back
to the center position.
The strength of the headlight (low beam or high beam) is controlled by a switch located
just above the turn signal controls. Please note that the right side switch for lights must
be in the “all lights on” position for the headlight to illuminate.
06

Horn
Press the red button label with “ ” to activate the scooter's horn.
Security Features
Your Italia-Ultra features a pair of security features. The first is a steering lock. Turn the
handlebars all the way to the left. Then with the key inserted in the ignition, push the key
inwards and turn clockwise to the locked 🔒 position. If the steering lock doesn’t
engage, wiggle the handlebars slightly left and right until it does. Remove the key.
The second security feature is an alarm controlled by the fob. To activate the alarm
press the lock button on the fob. Once activated the alarm will sound if the scooter is
moved. To disable the alarm system or silence a triggered alarm press the unlock
button.
Kickstands
The Italia includes a pair of kickstands, a main center kickstand which raises the rear
wheel slightly off the ground and a small side kickstand. To use the side kickstand, push
the kickstand down, with your foot into the extended position and rest the scooter on the
kickstand. When not needed, straighten the scooter and push the kickstand back into
position. Avoid using the side kickstand on sloped or soft surfaces.
To use the main center kickstand, grip the handlebars for stability and firmly press down
on the bracket attached to the kickstand. Guide the scooter up onto the kickstand while
pushing it down, into the completely extended position. To release the kickstand gently
push the scooter forward to guide it off the kickstand until it's spring returns it to the
stored position.
Charging
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Please carefully read and understand all battery and charger care
details and safety information (pg#) prior to your first charge cycle.
Your Italia Ultra ships with minimal battery charge and must be charged prior to first use.
To charge your scooter, first ensure the main breaker (under seat) is in the ON position,
your scooter will not charge with the breaker turned off. With the ignition key switched to
off, plug the output plug from the charger into the charging socket on the scooter below
the seat. Once connected to the scooter, plug the charger into a standard wall socket.
The light on the charger should turn red which indicates that it is charging and then turn
green when the battery is fully charged. Remove the charger from the wall outlet and
then from the scooter/battery as soon as charging is complete.
07

The charging time for the scooter is 4-8 hours, do not charge for longer than 12 hours. If
charging does not finish after 12 hours, it is likely a problem has developed, unplug the
charger and contact your dealer or GIO Customer Service. It is normal for the charger to
get warm, and always be sure it is well ventilated, unobstructed and kept dry at all
times. Do not place the charger inside of the storage compartment while charging.
Ensure your charger is situated on a stable flat surface to prevent any damage from
falling.
For best results charge your battery before it is completely depleted. Connected
batteries will also slowly discharge even when not in use.
Your Italia-Ultra comes included with a charger, do not use a charger not designed for
your specific scooter model. Unless the riding distance was very short, it is generally
advisable to fully recharge the battery after each ride. This will ensure the longest
possible battery life. If the battery is left in a low state of charge for long periods of time
the total battery life will be diminished. Avoid dropping the battery or charger. Never put
anything on top of the charger when charging and keep it dry at all times. Please keep
the charger out of reach of children.
NOTE: You should never recharge your batteries unattended. Keep away from children
while actively charging. If at any time you notice your batteries getting hot to the touch
or if they emit any odor, immediately stop the charging process and contact your dealer
or GIO Electric Customer Service. To avoid damaging or shortening the life of the
charger, always unplug from the wall socket when not actively charging.
Electrical System Operation
This scooter has over-current protection. In the event that the current exceeds the rated
value of the protector the scooter will automatically shut off to avoid burning out the
motor or other components. Possible causes include excess weight capacity, driving up
slopes greater than recommended, rough road conditions or riding against a strong
headwind. If this shutdown occurs, allow several minutes for the unit to rest, reset the
ignition and avoid the conditions that caused the shutdown.
The scooter also has under-voltage protection, which automatically cuts off the power
when the battery voltage is low. Please charge the battery as soon as possible to
prevent any battery damage or shortening of its lifespan.
Start up on your scooter takes 2-3 seconds, during start up the throttle will not function,
this is normal. In the event the throttle does not function properly after start-up, reset the
scooter by turning the ignition off and on again. Voltage fluctuation at start up is normal
and should resolve itself upon riding. The motor may produce a hum at lower speeds,
this is normal.
08