gio H2 VOLT User manual

DO NOT RETURN TO STORE!
Illustrations may not be exact appearance of actual product.
Please contact GIO Customer Care Center @ 1-877-274-0480 for any concern or/and inquiry.

Table of Contents
SECTION 1: Introduction ............................................................................................................................... 3
Recording Your E-bike Info........................................................................................................................ 4
SECTION 2: Electric bicycle and its components........................................................................................... 5
SECTION 3: ASSEMBLY .................................................................................................................................. 7
Front wheel installation: ........................................................................................................................... 7
Unfolding the Frame ................................................................................................................................. 7
Unfold the Handlebars.............................................................................................................................. 8
Adjusting the Seat..................................................................................................................................... 9
Brake Adjustment ..................................................................................................................................... 9
Pedals Installation................................................................................................................................... 10
Pedals folding..........................................................................................................................................10
SECTION 4: Important Instructions ............................................................................................................. 11
SECTION 5: Safety Precautions ...................................................................................................................12
SECTION 6: General Operating Instructions ............................................................................................... 13
BEFORE YOU RIDE ...................................................................................................................................13
SECTION 7: Battery charging and precautions............................................................................................13
Battery Precautions ................................................................................................................................ 14
Removing the Battery from the Bike ......................................................................................................15
SECTION 8: Specific Operating Instructions................................................................................................15
SECTION 9: MAINTENANCE......................................................................................................................... 16
Wheels .................................................................................................................................................... 16
Rims - ...................................................................................................................................................... 16
Spokes ..................................................................................................................................................... 16
Tires......................................................................................................................................................... 16
Brakes...................................................................................................................................................... 16
Batteries.................................................................................................................................................. 16
Chain ....................................................................................................................................................... 16
SECTION 10: Troubleshooting.....................................................................................................................17
SECTION 11: Warranty ................................................................................................................................18

SECTION 1: Introduction
Dear Customer,
Wow! Aren’t you excited! You have just received your brand new e-bike. We, too, are excited because
as designers and developers of our bikes, we love to make you happy, and we believe your new e-bike
will give you lots of fun. I am sure you want to get this bike on the road immediately, but please STOP!
Why? Well, first of all, you need to charge your batteries fully before using them. So, follow instructions
in section 7 and while your e-bike is charging, take the time to read this entire manual. This manual will
help prevent injury and teach you how to care for your new e-bike.
It is the owner’s responsibility to carefully read all of the contents of this manual and to comply with all
laws pertaining to the operation of bicycles and/or electric bicycles in your local jurisdiction. If you have
any questions, please consult with local authorities or the Ministry of Transportation for clarification.
These electric bikes are not classified as motor vehicles. They are considered a motorized bicycle or
power assisted bicycle. With proper care, maintenance and attention to bicycle safety rules, your e-bike
will give you years of enjoyment.
Please read the instructions carefully before using your e-bike. Do not ride this bicycle until you have
read and thoroughly understand the owner’s manual. It contains information critical to your safety. If
you have questions about the operation of this electric bicycle, consult your authorized dealer.
It is extremely important that you follow the safety guidelines contained in this manual in order to
ensure your maximum safety. If you loan your bike to anyone, make sure they also know how to operate
it safely. When using, the load should not be greater than the maximum capacity, and please pay
attention to increase the braking distance during rainy or snowy days.
This e-bike can operate in the rain and snow, but it CANNOT be submerged in water. When the motor is
submerged in water, it may short circuit and fail, which is NOT covered by the warranty. Unless suitably
qualified, please don't dismantle or attempt to repair yourself, go to the local dealer.

Please take time to record the following information:
Recording Your E-bike Info
Serial Number: _______________________________________________________
Model: ___________________-________________________________
Color: _______________________________________________________
Date of Purchase: _______________________________________________________
Dealer’s Name: _______________________________________________________
Dealer’s Ph. #: _______________________________________________________
Dealer’s Email: _______________________________________________________

SECTION 2: Electric bicycle and its components
5
4
3
2
6
7
8
20
13
14
15
11
10
12
16
28
27
1
26
25
24
23
22
9
21
19
18
17
29

No’
Component
No’
Component
1
Left brake lever (Rear Brakes)
15
Saddle height adjustment clamp
2
Handlebar folding hinge
16
Saddle
3
Headlight
17
Rear reflector
4
Front mudguard
18
Rear sprocket
5
Front rotor
19
Chain
6
Front wheel quick release handle
20
Kick stand
7
Front disc brakes
21
Front sprocket
8
Foldable pedal
22
Front suspension adjustable
9
Pedal crank
23
Handlebar height adjuster
10
Hub motor
24
Throttle
11
Rear brakes (pads)
25
Right brake lever (Front Brakes)
12
Rear mudguard
26
Digital Display
13
Battery lock
27
Frame quick release safety latch
14
Battery
28
Frame quick release latch
29
Battery connector
A
B
C
D
F
E
F

SECTION 3: ASSEMBLY
Only minimal assembly is required for your new e-bike. You will be required to do the following:
Front wheel installation:
First, make sure all hardware is exists. You should have front axle + spacer + 2 springs (some models will
have only 1 spring) + nut.
Attach the wheel based of illustration below –Make sure that the rotor sitting properly inside brake
caliper.
Unfolding the Frame
The frame of your bike folds in the middle. The quick-release latch is released and lifted up to allow the
locking pin to release and unfold the bike.
Insert Upper Handlebar Stem
Quick-release latch locked
Quick-release latch unlocked
and locking pin released
Frame is folded
Front axle
Spacer
Spring
Front Wheel
Rotor
Spring
Nut
Left Fork
Right Fork
Brake caliper
Released
Adjust
Locked
Quick
release
lever

Your bike upper handlebar stem is inserted into the lower stem and is tightened with the quick-release
handle as in picture. You can snug up the quick release with the hand nut opposite the handle to get the
proper tightness.
Unfold the Handlebars
Unfold the handlebars and lock into place. The hinge has a quick-release that is released and slid off the
base and then needs to be slid to one side to unlock the hinge.
Quick-release handle
Quick-release hinge locked
Quick-release hinge
unlocked
Handlebar is folded

Adjusting the Seat
The seat is adjusted with the quick-release. The tightness of the quick-release clamp can be adjusted
with the hand nut on the opposite side of the handle.
Brake Adjustment
Your bike’s front and rear brakes have a pad that ride on the rim of the wheel for braking. These are
adjusted by tightening the cable and by adjusting the stem of the pad. The front brake should be
adjusted so that it slows the tire but cannot make it skid. The rear brake should be adjusted so that if
necessary it can skid the tire. Adjust the pads on both sides of the bike. Cables also have adjustment at
the brake levers on the handlebars. Take note that the rear brake is on the left side of the handlebar,
and the front brake is on the right side of the handlebar.
Front Brakes Adjustment
Rear Brakes Adjustment
1. Unscrew nut (1)
2. Pull brake cable (2) forward until pads
touching rotor.
3. Tighten nut (1) and check the brakes
1. Unscrew nut (1).
2. Pull brake cable to the right side until pads
touching rim.
3. Tighten nut (1) and check the brakes
Quick-release clump
Hand nut

Pedals Installation
Attached the pedals by screwing them on to the crank,
Note, there are Left and Right pedals. Left pedal attached to the
left side crank by screwing it counter-clockwise.
Right pedal attached to the right side crank by screwing it clockwise
Pedals folding
(L) Left
(R) Right
Press knobs and push the pedal inside
Push inside to fold the pedal
Fold the pedal
Front Brakes
Rear Brakes
1
2
1
2
3

SECTION 4: Important Instructions
Safeguard your battery to insure continued high performance. It should be recharged after each use.
The normal full-cycle battery life, if it is continuously discharged and recharged, is between 300–1000
cycles (depending on which battery came with your bike) after which the storage capacity of the battery
will gradually decline.
CAUTION! Fully charge the batteries before the first use!
Failure to do this can result in decreased battery performance for the life of the bike. Fully charge the
battery each time you use the bike.
Battery performance is affected by the temperature and is generally better in warm temperatures.
When the temperature is below 32º F (0º C), the battery current may decrease by a third. Consequently,
the travel range on a full charge in cold environments is much less, but will return to normal when the
temperature is back to room temperature.
Frequent stopping and starting, riding uphill, traveling against a strong wind, starting from a standstill,
riding on rough or muddy roads, and carrying more than one person or heavy loads will consume extra
battery power and shorten the range.
A few tips to prolong the battery life during these conditions is as follows:
Frequent braking –try to look ahead and coast rather than frequently stopping and starting.
Riding uphill or against a stiff wind –pedal to supplement the battery power
When starting from a standstill, use the pedals to help bring you up to speed.
When the battery meter indicates the voltage is low, switch to manual power and avoid using the
battery, so you don’t shorten the battery life.
To prevent premature failure of your battery and for your warranty to remain in effect on your battery;
YOU MUST CHARGE THE BATTERY AT LEAST ONCE PER MONTH
Always turn off the bike before and during charging to prevent serious damage to the controller and to
the batteries!
This electric bicycle can be used in the rain. However, the motor and other electrical parts must not be
submerged in water. The controller, motor and other electrical devices may be short circuited causing
damage, which is NOT covered by warranty, and creating possible dangerous situations.
DO NOT use chargers or other components other than that which has been approved by this company.
This company is not responsible for damages caused by the use of other products not specifically
designed and tested for use with this electric bike.

Battery chargers contain sensitive electronics. Improper use, dropping, or sudden jolts can damage the
charger and its internal electronics which is NOT covered by warranty. Do not leave the charger on for
more than 10 hours!
Check all nuts, bolts, screws, and spokes to make sure they are tight before riding. If any screws, nuts, or
bolts are loose, put some thread lock on the threads and then tighten.
When riding downhill, you MUST have the power on even if you are NOT using the throttle.
SECTION 5: Safety Precautions
Before operating your bicycle, inspect it carefully to avoid accidents or damage.
Do not drive close to other vehicles.
ALWAYS keep the power switched OFF until you are seated on the bike and ready to ride.
Turning the power on and then accidentally twisting the throttle can result in the bike lurching
forward and may cause an accident, damage, or injury.
NEVER attempt to disassemble the motor, battery, controller or throttle. This can result in
injury, fire, or damage to the bike.
ONLY use the charger supplied with your bike to charge the battery. Using the improper charger
can result in fire or explosion.
KEEP the batteries out of the reach of children.
Obey all traffic laws relevant to the operation of bicycles and electric bicycles.
Use the turn signals (if equipped) or hand signals at all times when making turns.
KEEP both hands on the handlebars at all times.
DO NOT hang objects on or under the handlebars.
DO NOT brake suddenly in the rain or on slippery, wet surfaces.
USE extreme caution when riding near other vehicles. Assume they do not see you, and be
careful at intersections and when starting from a stopped position.
When cleaning your electric bike, do not use a steady direct stream of water from a hose. Use a
cloth to avoid short-circuiting any electrical components. Your electric bike has a durable finish
and does not need to be waxed. Clean with a mild detergent and buff to restore its original
shine.
Please wear a safety helmet and glasses for your own protection whenever riding.
Wear bright clothing to help make you visible to other motor vehicles.
Do not wear loose clothing that can become caught on the bicycle.
Do not leave the charger connected to the battery for more than 10 hours.

SECTION 6: General Operating Instructions
BEFORE YOU RIDE
1. Charge your battery until the green indicator light on the charger comes on, but do not allow it
to charge more than 10 hours.
2. Check the air pressure of the tires. Make sure they are at the recommended psi embossed on
the sidewall of the tire.
3. Check the front and back brakes, and the condition of the front and back wheels, handlebar, and
saddle. Make sure they are tight and fastened. Make sure all quick releases are locked and
secure and that all parts are in good working order. Inspect your bike completely.
4. If it was removed, install the charged battery in the battery seat of bike and lock it.
5. Raise the kickstand.
6. Sit on the bike and turn the bike on. The power lights/meter should show your battery capacity.
7. Pedaling or using the throttle on the right hand will begin to accelerate the bike.
ATTENTION: After the power is on, if the rider twists the throttle the bike will lurch forward! Do not
turn the power on until you are ready to go. The hand brake will automatically cut the power to the
motor as also will releasing the throttle. While starting or climbing a hill, pedal as much as possible, so
that the electric power will not be drained too much. At the same time, it can lengthen the life of the
battery and motor.
ATTENTION: When riding down hills, do not turn off the power, otherwise the controller and motor will
be easily damaged which is NOT covered under warranty.
While running, if the battery power is getting low, the battery meter will lessen. At this time you should
pedal your e-bike like a regular bike and charge the battery as soon as you get to an electrical outlet.
Turn off the power while parking. If you decide to push your bike for any reason, make sure to turn the
power off, so you don’t accidentally turn the throttle making the electric bicycle start suddenly and
cause an accident. To help get the best distance out of your electric bike, refrain from a lot of braking
and coast as much as possible.
SECTION 7: Battery charging and precautions
It is important that you charge your batteries after every use. This will extend the total life of your
battery. Once the charger has indicated that your battery is fully charged the green light will come on,
unplug the power source from the bicycle and the electrical outlet and store in a cool, dry place. Do not
leave the charger plugged into the battery for long periods of time as this can damage the battery.
1. Turn off the display
2. Insert plug of the charger into charging port of the battery box. You can charge your battery
while still in the bike or you can take it out of the bike and charge where it is most convenient.

3. Insert the charger into the wall outlet. Do not plug charger into outlet until you first plug the
charger into the battery charging port. A red light will come on. It can take up to 8 hours to
recharge the battery completely. On most chargers, a green light will appear when it is fully
charged.
4. When the light turns from red to green, it indicates that the battery is full. If possible, charge for
an additional 2-3 more hours to fully balance the battery. After the green light comes on, the
charger is in trickle charge mode. If you will be gone for many hours, you should unplug the
charger. This is especially true in hot weather. Avoid overcharging and damaging the battery.
The charger will become warm during charging, so keep charger away from any flammable
materials. You can also charge the battery when it is removed from the bicycle. This is especially
convenient during cold nights or when your bike is not parked near an electrical outlet. Because
specifications of the charger may change in the process of production, please read the
information on the charger itself or the charger manual (if included) in detail before using.
Always charge the bike in a dry and clean place. Keep the charger dry and clean.
Battery Precautions
Do not touch the two poles of the battery with your hands when the battery is removed for
charging. Also, the two battery poles should not be touched with any metal or other material
that conducts electricity.
While charging, put the battery in a secure place where children can't reach.
Do not use any charger other than the one that came with your GIO Electric Bike. If you ever do
need to replace the charger, contact your local dealer.
Do not attempt to open or repair your charger. The electronics contain high-tech circuits, so
don’t dismantle by you.
Prevent liquids, metal and metal filings from permeating the charger, and be careful to not drop
or hit the charger which could cause damage.
Do not put anything on top of the charger while charging. It must be well-ventilated to allow all
the heat generated to dissipate.
When charging, if there is a peculiar smell or the temperature is too high, please stop charging
immediately.
To prevent premature failure of your battery and for your warranty to remain in effect on your
battery, YOU MUST CHARGE THE BATTERY AT LEAST ONCE PER MONTH. Do NOT use in the
battery in a very low state.
The charger will produce heat up to 185°F (85°C) in the course of using, so keep it away from
flammable articles while using.
It is normal that the mileage capacity will reduce as a result of low temperatures.
While carrying the charger, DO NOT bump, drop, or damage, otherwise it may result in failure.
Avoid any contact with water when charging your battery. If a plug or socket gets wet, dry it
completely before using.
Do not leave the charger connected to the battery and the outlet for more than 10 hours.
Always use the charger according to the instructions.

Removing the Battery from the Bike
A. Loosen the quick-release from the seat and lift seat from the seat post.
B. Turn the key to release the locking pin.
C. Slide out battery from its position in the bike.
SECTION 8: Specific Operating Instructions
A battery meter is located on the top of the battery which shows the charge if you press the button next
to the battery meter. Note, fully charged battery will show 4 RED LED lights color and empty battery will
show 1 RED LED light.
To ride your bike electrically, handlebar display must be ON. Always make sure it is at full charge when
you begin to ride your bike.
On the right handlebar is the throttle. You can start your bike by pedaling or by twisting the throttle. As
you pedal, the motor will automatically help you if the display is in the ON position.
A
B
C

SECTION 9: MAINTENANCE
Wheels - Wheels should be properly placed in the fork or dropouts. If you hear any irregular noise
from the wheels or brakes, they should be checked and adjusted. The wheels should rotate smoothly
without wobbling from side to side. Check the bearing play of the hubs regularly by lifting the bicycle
and spinning the wheel. It should continue to spin for several turns after you stop spinning the wheel.
The motorized wheel will NOT spin as freely as the non-motorized wheel. To check the play of the hubs,
try to move the rim from side to side between the forks. No substantial play should exist. If you detect
play, or if the wheel is difficult to turn, please contact your local dealer or your local bike shop to have it
serviced.
Rims -The rims should be smooth and without cracks, breaks or bulges.
Spokes - If your bike has spokes, check their tension regularly. About the same tension should be on
all the spokes. If there is some minor loosening of the spokes, you may tighten the nipples, but it is
recommended that you take it to a bicycle mechanic for proper adjustment. If there is a loose spoke or if
the rim has side play of more than 1/8” (4mm), immediately have the wheel trued by a bicycle
mechanic. DO NOT RIDE WITH LOOSE SPOKES! Riding with loose spokes may cause the wheel to fail.
Tires - Inflate your tires to the pressure embossed on the sidewall. Every time you ride, make sure the
tires are properly inflated. Improper tire pressure will make riding more difficult, cause excessive wear,
and cause premature failure of the tires. The tires should be properly seated in the rim and the fitting of
the tire beads and rim beads should be checked. If the tube is pinched between the rim and the tire, it
will fail when inflated. Make sure that the tires are not cracked or worn unevenly. Check for bulges.
Check and make sure that the valve stem is straight in the rim. Irregular tires should be replaced
immediately.
Brakes - Riding with brakes that are worn or damaged or with worn cables or wheels in poor
condition may result in losing control of your bicycle. Wet weather may hinder the brake performance.
You need more distance to safely stop in the rain or on a wet or icy street. Before each ride, check to
make sure your brake cables are free of obstacles and are adjusted and working properly.
Batteries - Your batteries are in a protective case with a handle to enable you to easily take these on
and off your bike. There is a locking key to lock the batteries on your bike to discourage theft. Do not
attempt to open your battery box without first contacting your dealer. This WILL void your warranty. If
you suspect your battery is not working properly, please contact your local dealer.
Chain - Lubricate the chain with oil every three months to ensure it stays free of rust as well as every
time that it is ridden in wet weather.

SECTION 10: Troubleshooting
A. You turn the power on, the indicator lights are all on, but with throttle or pedal assist, the e-bike
doesn’t work.
1. Check if the battery fully charged.
2. Check wires / connections.
3. Controller needs to be replaced.
4. Motor needs to be replaced.
B. You turn the power on, the indicator lights are all on, bike works with throttle, but not with pedal
assist.
1. Check wires / connections.
2. Controller needs to be replaced.
3. Pedal assist module needs to be replaced.
C. You turn the power on, the indicator lights are all on, bike works with pedal assist, but not with
throttle.
1. Check wires / connections.
2. Controller needs to be replaced.
3. Throttle needs to be replaced.
D. The switch is turned on, and the e-bike takes off without using the throttle.
1. Check whether the throttle is stuck in the on position - lubricate or replace the throttle if it is
faulty.
E. After stopping, the e-bike doesn’t start when the throttle is twisted.
1. Check whether the brake handles are fully released.
F. The speed is unusually slow.
1. Make sure throttle is operating correctly.
2. Check to see if the battery is fully charged.
G. You connect the power to the charger, but the indicator light does not come on.
1. Check whether there is electricity to the charger.
2. If you have a voltage meter, you can check to see if the charger produces the correct current –
consult your local dealer for instructions.
H. You plug in the charger to the e-bike and the outlet, and the green light comes on instead of the
red light.
1. Check to see if the batteries are fully charged.
2. Check whether the charger is plugged in properly to both the battery and the outlet.
3. Check the voltage of the charger and battery –consult your local dealer.
If all above mentioned situations are normal and/or there is some other problem, please contact your
local GIO dealer.

SECTION 11: Warranty
With normal care and recommended maintenance, this electric bicycle is warranted to be free of
defects in materials and workmanship for the following period of time:
3 months –electronic controller, charger, and throttle
6 months –hub motor and battery
1 year –frame.
We will repair or replace, at our option, any product or part that is defective in material or workmanship
without charge if the product is presented to us at our authorized GIO Electric Bike Service Center with
dated proof of purchase inside of warranty period. Shipping charges are not covered under this
warranty. This limited warranty does not cover the normal wear of items such as tires, brakes, chains,
and other items. All implied warranties are limited to the stated time period.
GIO Electric Inc. and any of its subsidiaries will not be liable for any incidental or consequential damages.
This limited warranty gives you specific legal rights, and you may have other rights from province to
province, state to state, or country to country.
This warranty applies to normal consumer use of the product. Use in a rental fleet, commercial setting,
or government fleet will void this warranty. Inappropriate use such as trick riding, abusive riding, or off-
road riding will void the warranty as well as violating the instructions in this manual.