Global Payment Technologies LSX3100 User manual

Global Payments
LSX3100
User Manual
March 2021

Copyright © 2017
Global Payments Inc.
All Rights Reserved
The Global Payments LSX3100 User Manual contains information proprietary to Global
Payments. This manual contains information protected by copyright. No part of this manual
may be photocopied or reproduced in any form without prior written consent from Global
Payments. Information contained in this manual is subject to change without notice.
Global Payments Inc.
10 Glenlake Parkway, North Tower
Atlanta, GA 30328-3447

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Table of Contents
OVERVIEW ...........................................................................................................................................1
FEATURES AND FUNCTIONS .................................................................................................................1
Preferred Plus Electronic Check Cashing.....................................................................................1
Choice4™ .....................................................................................................................................1
ATM Cash Withdrawal ..................................................................................................................1
Two-Cassette Cash Dispensing Unit............................................................................................1
EMV and ID Card Readers...........................................................................................................1
PC Unit..........................................................................................................................................1
LSK BusinessView Reporting/Portal.............................................................................................1
INSTALLATION SITE REQUIREMENTS.............................................................................................2
DIMENSIONS........................................................................................................................................2
POWER AND NETWORK........................................................................................................................2
INTERNET CONNECTION.......................................................................................................................2
PHYSICAL SECURITY ...........................................................................................................................3
SETTING UP THE LSX3100.................................................................................................................4
LOADING CASH TO THE KIOSK: DROP/FILL...........................................................................................4
PERFORMING A SUB DROP ..................................................................................................................7
LOADING CASH INTO THE CASSETTE....................................................................................................8
LOADING RECEIPT PAPER .................................................................................................................10
INSERTING PROMOTIONAL MATERIALS ...............................................................................................11
CONFIGURING THE KIOSK OPTIONS....................................................................................................11
INDICATORS IN NORMAL OPERATION..................................................................................................12
Uninterruptible Power Supply (UPS) ..........................................................................................12
Main Power Supply.....................................................................................................................13
Receipt Printer ............................................................................................................................14
Cash Dispensing Unit (HPCDU).................................................................................................15
PC Unit........................................................................................................................................17
EMV Card Reader.......................................................................................................................18
Encrypting PIN Pad (EPP)..........................................................................................................19
LCD and Touch...........................................................................................................................20
ID Card Reader...........................................................................................................................21
Flicker Lights...............................................................................................................................21
USING THE LSX3100.........................................................................................................................23
TURNING THE KIOSK ON AND OFF......................................................................................................23
Switching On System Power.......................................................................................................23
LOGGING IN......................................................................................................................................24
POWERING DOWN .............................................................................................................................24
RESTARTING THE KIOSK....................................................................................................................24
REPORTS..........................................................................................................................................24
VIEWING CASH BALANCE ..................................................................................................................25
VIEWING REPORTS/STATISTICS/LOGS................................................................................................25
DISPLAYING TRANSACTIONS..............................................................................................................26
MAINTAINING THE LSX3100 KIOSK................................................................................................27
CLEANING THE KIOSK........................................................................................................................27
REPLACING PARTS............................................................................................................................27

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UPDATING THE PC ............................................................................................................................27
TROUBLESHOOTING THE LSX3100................................................................................................28
SYSTEM POWER................................................................................................................................28
UNINTERRUPTIBLE POWER SUPPLY (UPS).........................................................................................29
PC UNIT ...........................................................................................................................................30
LCD AND TOUCH ..............................................................................................................................30
CASH DISPENSING UNIT (HPCDU) ....................................................................................................31
CASH DISPENSING UNIT NOTE PATH..................................................................................................32
NOTE DISPENSING UNIT SENSORS.....................................................................................................33
CASH DISPENSING UNIT (CDU) ERROR CODES AND DIAGNOSTICS......................................................33
EMV CARD READER .........................................................................................................................40
ID CARD READER..............................................................................................................................40
RECEIPT PRINTER .............................................................................................................................41
ENCRYPTING PIN PAD............................................................................................................................ 43
MAIN POWER SUPPLY .......................................................................................................................44
INDICATOR LIGHTS ............................................................................................................................44
SPEAKERS........................................................................................................................................45
ADA EARPHONE JACK......................................................................................................................45
DIAGNOSING PC ISSUES....................................................................................................................46
CONTACTING SUPPORT ..................................................................................................................47
INDEX..................................................................................................................................................48

Overview
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The LSX3100 check cashing kiosk provides patrons with quick access to cash through the Global
Payments VIP Preferred e-Check cashing solution, reducing waiting lines at the cage.
Features and Functions
Preferred Plus Electronic Check Cashing
Preferred Plus Electronic Check Cashing is a paper-less, check-less electronic check guarantee
process. Using their VIP Preferred Card, customers are able to cash E-checks at the kiosk without
having to go to the cage for payment, allowing customers to avoid lines at the cage. All Preferred Plus
transactions are 100% guaranteed by Global Payments.
Choice4™
Optionally, Choice4™ offers casinos the convenience of accepting E-check transactions while allowing
selected customers to extend settlement terms up to 28 days. Customers can choose up to four
personal accounts for payment of the standard E-check, along with the desired settlement term.
Choice4™ also eliminates the risk of returned checks – with every approved transaction 100%
guaranteed by Global Payments.
ATM Cash Withdrawal
The LSX3100 is also an ATM. Customers can withdraw cash using most bank cards and a valid PIN.
Two-Cassette Cash Dispensing Unit
 Front-Loading 2,000 Note LockingCassette
 Locking Reject/Divert Cassette
 Double Detection and Exit Sensor
 Mounted on a Sliding Service Shelf
EMV and ID Card Readers
The LSX3100 includes an EMV card reader and an ID card reader:
 Reads data from the EMV magnetic stripe (Track 1,2,3)
 Reads data from an EMV chip
 Captures an image of the ID card
PC Unit
The kiosk includes a PC unit with:
 Windows 7 Professional
 8 COM ports
 Dual LANs
 6 USB ports
 4 GB memory
 HDMI/VGA
 Pentium dual-core CPU
LSK BusinessView Reporting/Portal
BusinessView is a secure, data retrieval and management tool that provides 24-hour online access to
transaction, funding and reporting information. The browser-based application, accessible through the
LSX3100 portal, assists with reconciliation efforts by providing next-day transaction data as well as 25
months of historical data through a robust search engine.

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Installation Site Requirements
It is important to carefully consider where you install the LSX3100. This section covers the following
topics:
 LSX3100 dimensions
 Power and network requirements
 Internet connection
 Physical securityconsiderations
Dimensions
The dimensions of the LSX3100 are 17.7 X 23.6 X 65.0. The LSX3100 weighs 507 lbs.
Power and Network
The LSX3100 uses a standard wall outlet. However, the kiosk should be attached to a power linethat
does not have a scheduled shutdown time for maintenance or other purposes. Power supplyfeatures
include:
 Power Switch with Soft-SwitchShutdown
110/220 Volts –60/50 Hz –283 Watts (Max)
 Built-In Surge Protection, FuseProtection
LSX3100 devices are connected to the main power supply and to the PC unit for its DC power. The
LSX3100 ID Card Reader requires two external cable connections:
 USB for data communications
 DC power input (24VDC)
Internet Connection
The Internet connection requires a Cat 5 or Cat 6 cable. The network line to the kiosk should not be
included in a domain which has automatic Windows updates or other automatic uploads.

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Physical Security
Gaming Laboratories International, LLC (GLI) provides independent certifications to suppliers of
equipment to the gaming industry. GLI provides technical standards that cover criteria which impact
the credibility and integrity of the kiosk, from both revenue collection and security perspectives.
Standards include kiosk hardware and software requirements. For information on GLI standards,
reference:
https://www.gaminglabs.com/pdfs/GLI-20_v1.5_Standard.pdf
The ATM Industry Association (ATMIA) published Best Practices for ATM Physical Security Version 3
for ATMIA members. For a full reading of Best Practices for ATM Physical Security details and security
guidelines, please contact the ATMIA office, or visit their website at:
www.atmia.com
NOTE: GLI standards supersede ATMIA standards for the gaming industry.

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Setting Up the LSX3100
This section includes helpful information when setting up the LSX3100:
 Loading cash to the kiosk: Drop/Fill
 Performing a sub drop
 Loading cash into the cassette
 Loading receipt paper
Loading Cash to the Kiosk: Drop/Fill
Follow these steps to load cash into the LSX3100:
1. Open the monitor door and enter your credentials. The Main Menudisplays.
2. Press Drop Functions.
NOTE: If a drop has been completed, the Drop Functions button displays “Fill Functions.”
3. To purge/dump coins in the hopper, select the appropriate denomination, and press Purge.

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4. Pull all the cassettes (Remove cassette from HCDU). When complete, press Done. The statusof
the cassettes displays on the right side of the screen, indicating if the cassette has been pulled.
5. Pull the stacker cans, and press Done.

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6. The Drop is now complete. The kiosk prints a Drop Receipt, and the Initial Fill Amounts screen
displays.
7. To change the fill amount, select the appropriate denomination and press Modify. The ModifyFill
Amount screen displays. You can increase or decrease the amount by 1, 10, or 100 increments.
To change the actual dollar amount, press Denomination.