Gmate VOICE User manual

Gmate® VOICE User Manual
Please keep this User Manual in a safe place
for reference.
Thank you for purchasing the Gmate® VOICE
Blood Glucose Monitoring System. Please read
the User Manual carefully before use.

TABLE OF CONTENTS
About the Gmate® VOICE Monitoring System03
System Functions 10
Setting the Meter 14
Testing your Blood Glucose 26
About Alternate Site Testing 35
Reviewing Results 39
Control Solution Testing 41
Replacing the Batteries 46
Caring for the Gmate® VOICE 47
Troubleshooting 52
Gmate® VOICE Performance Characteristics 55
Gmate® VOICE Meter Specications 59

03
The Gmate® VOICE Blood Glucose Monitoring System is intended for the quantitative measurement of
glucose (sugar) in fresh capillary whole blood samples drawn from the ngertips, hand, upper arm, forearm,
calf or thigh as an aid in monitoring the effectiveness of diabetes management in the home by individuals
with diabetes. The Gmate® VOICE Blood Glucose Monitoring System is intended to be used by a single
user and should not be shared with any other person.
Gmate® VOICE Blood Glucose Monitoring System is for self-testing outside the body (in vitro diagnostic use
only) by people with diabetes at home as an aid to monitor the effectiveness of diabetes control. The
Gmate® VOICE Blood Glucose Monitoring System should not be used for the diagnosis or screening of
diabetes or for neonatal use. Alternative site testing should be done only during steady-state times (when
glucose is not changing rapidly).
The Gmate® VOICE Blood Glucose Monitoring System includes a speaking feature that provides audible
test results for diabetic users.
The Gmate® Blood Glucose Test Strips are for use with the Gmate® VOICE Meter for the quantitative
measurement of glucose (sugar) in fresh capillary whole blood samples drawn from the ngertips, hand,
upper arm, forearm, calf or thigh.
The Gmate® Control Solution is for use with the Gmate® VOICE Blood Glucose Monitoring System and is
intended as a quality control measure to verify the accuracy of your blood glucose test results and to ensure
that the Gmate® VOICE Meter and Gmate® Test Strips are working properly. The Gmate® Control Solution
is intended for use by people with diabetes at home.
ABOUT THE GMATE® VOICE MONITORING SYSTEM
Intended Use

04
Before using the Gmate® VOICE Blood Glucose Monitoring System, carefully read this User Manual
and the inserts that come with the Gmate® Test Strips and the Gmate® Control Solution. Take note of
the “Important” and “Caution” areas throughout the User Manual.
Before you Begin
Note: It may be helpful to practice the test with the control solution before testing with blood for the
rst time. See Control Solution Testing and the Control Solution Insert.
Test Principle
The Gmate® VOICE Monitoring System uses small electric currents to measure the reaction of glucose
(sugar) in the blood with the reagents in the strip. The electric current changes with the amount of
glucose in the blood sample. The Gmate® VOICE Meter measures the current, calculates your blood
glucose level, displays the results, and stores it into memory.
Setting the Time and Date
Your Gmate® VOICE Monitoring System comes with the date, time, year and unit of measure pre-set.
All Gmate® VOICE Monitoring Systems sold in the United States are set to English, Eastern Standard
Time (EST) and the measuring unit mg/dL. Before using your Gmate® VOICE Monitoring System for
the rst time or when you change the batteries, check and set the time and date as necessary. See
page 14 (Setting the Meter) to set the meter properly.
ABOUT THE GMATE® VOICE MONITORING SYSTEM

05ABOUT THE GMATE® VOICE MONITORING SYSTEM
Item Meter kit
1
1
2
1
1
1
1
Starter kit
1
1
10
1
1
1
10
1
2
1
1
1
1
Meter
Meter Box
Test Strips
Test Strip Insert
Control Solution
Control Solution Insert
Lancets
Lancing Device
AAA Battery
User Manual
Quick Reference Guide
Log Book
Carrying Case
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System Contents

The Gmate® VOICE Blood Glucose Monitoring System is intended for use outside the body (in vitro
diagnostic use only).
The Gmate® VOICE Blood Glucose Monitoring System should only be used to test your blood glucose
level with fresh capillary whole blood. Do NOT use the Gmate® VOICE Meter for any other purpose.
Before using the Gmate® VOICE Blood Glucose Monitoring System, read all the instructions in this
User Manual carefully to practice for safe and accurate testing.
Consult your physician or healthcare professional for the proper use of this meter and daily
management of your diabetes.
The Gmate® VOICE Meter should only be used with the Gmate® Test Strip and Gmate® Control Solution.
Keep the Gmate® VOICE Meter away and out of reach from children as it contains small parts that may
be dangerous if swallowed. Do NOT swallow. If any parts are swallowed, contact your healthcare
professional immediately or dial 911 for emergency help.
To avoid the spread of infectious diseases, it is important that you practice good hygiene both before
and after using the Gmate® VOICE Blood Glucose Monitoring System. All parts of the blood glucose
monitoring system may be considered a biohazard and can potentially transmit infectious diseases.
Please follow all regulations regarding proper disposal of system components, including lancets and
test strips. If you are a caregiver or helper to the owner of this blood glucose monitoring system, please
refer to page 51 for a special message to avoid the transmission of diseases.
06ABOUT THE GMATE® VOICE MONITORING SYSTEM
Important Safety Information About the Gmate® VOICE System

Keep your Gmate® VOICE Blood Glucose Monitoring System clean. Clean and disinfect your Gmate®
VOICE Blood Glucose Monitoring System at least once per week by following the instructions on page
48 of this User Manual. Wash your hands thoroughly with soap and warm water both before and after
using the Gmate® VOICE Blood Glucose Monitoring System.
Cleaning and disinfecting your Gmate® VOICE Blood Glucose Monitoring System is important to
prevent the spread of diseases. Cleaning and disinfecting your Gmate® VOICE Blood Glucose
Monitoring System should be completed in two steps:
Step 1 – Clean the surfaces of the Gmate® VOICE Meter and lancing device of any blood, dirt, or any
visible residue with CaviWipes™ towelettes.
Step 2 – With a second CaviWipes™ towelette, disinfect the surfaces of the Gmate® VOICE Meter and
lancing device to kill blood borne pathogens such as Hepatitis B, Hepatitis C, or HIV.
If you are interested in additional information on the importance of disinfection, please use the following
references:
07ABOUT THE GMATE® VOICE MONITORING SYSTEM
Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week. www.Gmate.com
1. “FDA Public Health Notication: Use of Fingerstick Devices on More than One Person Poses Risk for
Transmitting Bloodborne Pathogens: Initial Communication” ( 2010 )
http://www.fda.gov/MedicalDevices/Safety/AlertsandNotices/ucm224025.htm
2. “CDC Clinical Reminder: Use of Fingerstick Devices on More than One Person Poses Risk or
Transmitting Bloodborne Pathogens” ( 2010 )
http://www.cdc.gov/injectionsafety/Fingerstick-DevicesBGM.html

08ABOUT THE GMATE® VOICE MONITORING SYSTEM
Caution
Do NOT use the Gmate® VOICE Blood Glucose Monitoring System if the user is critically ill,
in shock, dehydrated, or hyper-osmolar.
Severe dehydration or excessive water loss may cause inaccurate test results. If you believe
you are suffering from severe dehydration, consult your physician or healthcare professional
immediately.
If your test results fall below 50 mg/dL or greater than 250 mg/dL, repeat the test.
If you continue to have the same test results, follow the treatment advice of your healthcare
professional or consult your healthcare professional.
If you experience symptoms inconsistent with your test results after following the
instructions in this User Manual, contact your physician or healthcare professional.

09ABOUT THE GMATE® VOICE MONITORING SYSTEM
Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week. www.Gmate.com
Caution
Do NOT disassemble or modify the Gmate® VOICE Meter.
Do NOT throw the batteries into re.
Do NOT subject the Gmate® VOICE meter to severe shock, drop or step on it.
The Gmate® VOICE Meter is NOT waterproof. Do NOT wash or touch with wet hands.
Do NOT wipe the Gmate® VOICE Meter with paint thinner or abrasive cleaners.
Avoid exposing the Gmate® VOICE Meter to high temperatures or humidity, rain and dust
when using or storing your Gmate® VOICE Meter.
If your Gmate® VOICE Meter has been exposed to extreme temperatures, do NOT use or test
until you have kept the Gmate® VOICE Meter at room temperature for a minimum of 20 minutes.

10SYSTEM FUNCTIONS
Front View
Large LCD screen displays test results and other information.
Test Strip Port
Buttons
Display Screen
The two side buttons power the Gmate® VOICE Meter on/off, recall the
stored test results in memory, change the meter modes, and adjust
various other features in the meter such as the date, time, alarm, timer,
and language settings. Please refer to the section in this Gmate® VOICE
User Manual (see page 14) for a complete explanation of how to use and
set your Gmate® VOICE Meter.
Insert the end of a Gmate® Test Strip into the test strip port to begin a
blood glucose test. The Gmate® VOICE Meter will automatically power on
when you insert the test strip.

11SYSTEM FUNCTIONS
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Open this cover to replace batteries.
Data Port
Speaker
Battery Cover
The Gmate® VOICE is a speaking meter, that will provide an audible
output of your test result.
Use to transfer test results to your personal computer (Software and
Cable sold separately).
Side View/ Back View

12SYSTEM FUNCTIONS
This end of the test strip is inserted into the test strip port of the meter with
the electrodes facing up.
Sample Tip
Electrodes
Apply blood sample here.
Gmate® Test Strip

13SYSTEM FUNCTIONS
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Display
Adjustable Tip
Lancing Device Cover
Lancing Device
1. Review Mode
2. Displays the number of test results
3. Set Mode
4. Warning that the battery is low or needs to be replaced
5. Features within the Set Mode;
Volume, Alarm, Timer, Date and Time, Language
6. Displays test results, average, and error messages
7. Year
8. Indicates control solution test
9. Indicates abnormal temperature warning
10. Measuring Unit
11. Test strip and blood drop
12. Date
13. Time
Lancet Carrier Barrel Pocket Clip Release button
1
5
6
10
11
9
7
12
23 4
13
8

14SETTING THE METER
The Gmate® VOICE Blood Glucose Monitoring System has ve user settings: Volume, Alarm,
Timer, Date & Time, and Language. The Gmate® VOICE meter is pre-set to the English language
and Eastern Standard Time (USA).
Power on the meter by pressing either the left or right button.
To enter the “Set” mode, push both buttons (on the left and right side)
simultaneously and release quickly. The Volume, Alarm, Timer,
Date & Time, and Language settings will appear on the screen.

15SETTING THE METER
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Important
Press and release left or right button to make your setting selection.
Simultaneously press and release both buttons (left and right at the same time) to conrm your
setting selection.
Press and release both buttons (left and right) at the same time for 2 seconds to exit the “Set”
mode.
Press either side button to scroll through the setting selections. Once you have reached your
desired setting, push both side buttons simultaneously to conrm your setting selection.
Tip
By pressing on either the left or right buttons, it will allow you to scroll through the different
features within each setting.
By pressing both the left and right buttons at the same time (with a quick release), this will
conrm your entry or desired feature.
Within each feature, the left button will scroll the numbers down.
Within each feature, the right button will scroll the numbers up.

16SETTING THE METER
Setting the Volume
STEP 1
If the meter is off, press and release either button to power the meter on.
The screen will display the date, time, and the test strip symbol will begin
to blink.
STEP 2
Quickly press and release both left and right buttons together. You are
now in the “Set” Mode and the “Set” symbol appears at the top of the
screen with the different settings appearing below.
The volume is automatically pre-set to level 4 for your convenience.

17
SETTING THE METER
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STEP 3
Use either the left or right button to scroll through settings. Once you see
that the Volume setting is blinking, quickly press and release both the left
and right buttons together. You are now in the volume controls.
STEP 4
To select your desired volume, use the left button to decrease the sound
and the right button to increase the sound. The sound ranges from 0-4;
with 0 = no sound to 4 = loudest. The
higher the number, the louder the
sound. Quickly press and release both the left and right buttons when you
have reached your desired volume.

18SETTING THE METER
Setting the Alarm
The Alarm will only ring when the meter is turned off.
STEP 1
If the meter is off, press and release either button to power the meter on.
The screen will display the date, time, and the test strip symbol will begin
to blink.
STEP 2
Quickly press and release both left and right buttons together. You are
now in the “Set” Mode and the “Set” symbol appears at the top of the
screen with the different settings appearing below.
STEP 3
Use either the left or right button to scroll through settings. Once you see
that the Alarm setting is blinking, quickly press and release both the left
and right buttons together. You may now set your Alarm.
You may have up
to 4 Alarms.

19SETTING THE METER
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Note: To exit the Alarm setting at any time, press both the left and right
buttons together for 2 seconds.
STEP 4
To turn the alarm “On” or “OFF”, use the left or right button to make your
selection then quickly press and release both left and right buttons
together. If “On” is selected, to set your 1st Alarm, select the hour and
minutes (be sure to properly select AM or PM) by using the left or right
buttons. Once you have selected the desired hour and minutes, quickly
press and release both the left and right buttons together and you can
proceed to schedule the 2nd Alarm time. By following the same process,
you may enter up to 4 Alarm times.
STEP 5
If “OFF” is selected, you can quickly press and release both the left and
right buttons together to advance to the next alarm and so forth (up to 4
Alarm times). To quickly exit the Alarm setting, press both the left and
right buttons together for 2 seconds.

20
SETTING THE METER
Setting the Timer
STEP 1
If the meter is off, press and release either button to power the meter on. The
screen will display the date, time, and the test strip symbol with begin to blink.
STEP 2
Quickly press and release both left and right buttons together. You are now
in the “Set” Mode and the “Set” symbol appears at the top of the screen with
the different settings appearing below.
STEP 3
Use either the left or right button to scroll through settings. Once you see that
the TIMER setting is blinking, quickly press and release both the left and right
buttons together. You are now in the TIMER setting.
Important
Setting the Timer on the meter will set an alarm reminder for you to test.
For example, if you would like the Timer to remind you to test 1 hour and
30 minutes after a meal, set the Timer to 1:30.
The Timer has to be pre-set before you test your glucose level.
The Timer will only ring when the meter is turned off.