go-e ONwheel User manual

1
EN
User manual
Complete Kit

2
Index
Safety Instructions....................................................................................................................... 3
Speed Control..................................................................................................................... 3
Working with the ONwheel.......................................................................................... 3
Working with the battery............................................................................................... 4
Working with the charger.............................................................................................. 4
Working with the Power Grip (accelerator throttle) .......................................... 5
CE-Declaration of Conformity..................................................................................... 6
Machinery Directive ........................................................................................................ 7
Delivery contents ........................................................................................................................ 8
Included in delivery........................................................................................................... 8
Optional available products.......................................................................................... 9
Mounting and setting up the ONwheel Complete Kit...................................................... 10
Preparation of mounting ................................................................................................ 10
Step 1: Mounting plate fixation ................................................................................... 10
Step 2: Speed Sensor fixation ....................................................................................... 12
Step 3: Battery holder fixation..................................................................................... 13
Step 4: Laying the Power Button cable..................................................................... 13
Step 5: PAS Sensor - magnetic ring/magnetic disk fixation .............................. 14
Fixation type 1
Fixation type 2
Fixation type 3
Step 6: ONwheel Motor fixation................................................................................. 16
Step 7: Power Button fixation...................................................................................... 17
Step 7-1: Fixation of the optional Power Grip (accelerator throttle)........... 18
Step 8: Insert the battery into the battery holder................................................ 18
Step 9: Initial startup........................................................................................................ 18
Fixation of the ONwheel bag........................................................................................ 19
Use of the ONwheel App............................................................................................................ 20
Setting up a connection with the ONwheel............................................................ 20
Power/Speed control by app......................................................................................... 20
Firmware Updates ............................................................................................................ 21
Manual calibration of tire diameter........................................................................... 21
System Info .......................................................................................................................... 21
Power Button options...................................................................................................... 21
Care and Maintenance................................................................................................................ 22
Loading the battery with the charger........................................................................ 22
Care instructions ............................................................................................................... 22
Troubleshooting................................................................................................................. 23
Technical specifications.............................................................................................................. 25
Warranty ........................................................................................................................ 26

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Safety Instructions
Speed Control
Working with the ONwheel
The user is responsible that the ONwheel motor may be operated only
within the extent permitted by law regulations in each country. Because
different laws from country to country, it is the responsibility of the user
to obtain information on the legal regulations before using the device.
We expressly point out that the activation of a higher power/speed than
the preset 25 km/h and 250W, is the responsibility of the user and may
only be done in accordance with the legal regulations in each country.
CAUTION - RISK OF INJURY!
The ONwheel has moving parts that can cause injury if used improper-
ly. Never touch the ONwheel Motor in switched-on state. Take extra
care that you don’t put your hands or other body parts between the
tires and drive roller, as this can lead to serious injuries.
Note that the ONwheel is not suitable for children under 12 years and for children’s
bicycles.
Make sure, that nothing can be wedged between the ONwheel motor and the rear
tire, objects falling down from your bike, clothing or other subjects, as this could
lead to blockage of the rear wheel.
Make sure that the motor swing is always free to move and no objects can become
wedged therein. A blocked motor swing may have the consequence that the engine
can’t be detached from the rear tire and it can lead to a fall in the worst case.
Please don’t attach/detach the ONwheel motor to/from the mounting plate when
the battery is switched on. Switch off the battery everytime when the ONwheel is
not in use.
Keep the ONwheel Complete Kit always out of reach of children.

4
Working with the battery
ATTENTION!
Please never let the ONwheel unattended in switched-on state.
Keep and load the battery out of the reach of children and store it frost-free and in a
dry place. Don’t expose the battery to greater heat.
Don’t use a damaged or dead battery. The battery is declared dead if the capacity
can’t reach more than 70% of the previous capacity. Usually that is the case after
about 900 – 1,000 charge cycles.
ATTENTION!
Don’t open the battery housing under no circumstances. The battery
consists of Li-Ion battery cells, as well as electronic components for
controlling of charge and discharge. Opening or damaging of the bat-
tery housing may cause short circuits and could lead to inaming of the
battery cells.
Damaged or dead batteries are not allowed to be thrown away into
household garbage. Please contact your local trash management for
proper disposal or send the battery back to us, so that we can dispose it
accordingly.
Working with the battery charger
Keep the battery charger in a dry place. Don’t expose the battery charger to tem-
peratures over 80°C. Take care, that the cables are stored kink free. Before every
startup, make sure that no cables are damaged. Damaged cables have to be replaced
immediately.
The battery charger is suitable for an input voltage of 110V – 230 V at 50 – 60 Hz
and the maximum output voltage is 25,2 V.
Use the battery charger only for the charge of the ONwheel battery. The charging
of other appliances or batteries may lead to unwanted damage and fire.

5
Working with the Power Grip (accelerator throttle)
First mount the Power Grip (accelerator throttle) as described in the Step 7-1: Fixa-
tion of the Power Grip (accelerator throttle).
For the use of the Power Grip you have to set the power level 0 on the Power But-
tons. Then remove the protecting cap from the 3.5mm jack socket at the left side of
the Power Buttons and connect the Power Grip cable.
Your bike has to reach a speed of 6 km/h for the start of the ONwheel motor and
for the use of the Power Grip. With the help of the Power Grip you can regulate the
speed of your bike smoothly up to your set maximum speed. (standard – 25 km/h)
The driving of your bike only with the Power Grip (accelerator thrott-
le) without pedaling, is not allowed in the most countries because of
legal reasons. Please inform yourself exactly, before you activate this
special setting in the go-e ONwheel app.

6
CE-Declaration of Conformity
Report: MP16G529 (25.05.2016)
Harmonised Standard: EN 15194:2009+A1 (November 2011)
EMC-Emission and immunity (Chapter 4.2.5.1 and Chapter 4.2.5.2)
Test object
Name/Type: ONwheel
Manufacturer: go-e GmbH
Industriestraße 19
A-9560 Feldkirchen i.K.
Serial number: OW-01-16-V3
Manufacturing date: 04.2016
Short description / function / components
The test object (DUT) is an auxiliary drive for bicycles as pedelec version. The motor is desi-
gned for retrotting and is mounted in place of the bicycle kickstand.
Motor:
Nominal torque: 4Nm
Nominal capacity: 600W
Nominal current/-voltage: 22,2 V
Battery:
Lithium-Ion: 22,2 V / 200Wh
Control electronics:
ATmega 16mHz
Mosfet 18kHz motor control
Examination carried out by:
FH Kärnten
EMV Mess- und Prüabor
Warmbader Straße 5
A-9500 Villach EMV-MESS- UND -PRÜFLABOR Testing center-Nr.: 185
Signed for and in behalf of:
.............................................................
Place and date
...............................................................................................
Frank Fox, CEO, go-e GmbH
25.05.2016,
Feldkirchen i.K.

7
Machinery Directive
At the beginning of 2010 the European Commission has conrmed that cycles with
pedal assistance, equipped with an auxiliary electric motor, are just allowed to have
a maximum continuous rated power of 0.25 kW, which is progressively reduced
with increasing speed and by reaching a speed of 25 km/h or sooner or if the cyclist
stops pedaling, the motor gets interrupted. This falls under the scope of Directive
2006/42/EC (Machinery Directive).
This Directive contains a list of the essential health and safety requirements in
connection with the design and construction of machinery, i.e. pedelecs. Vehicles
may only be placed on the market and/or put into service if they meet these require-
ments.
Since the ONwheel represents an incomplete machine in the sense of the Machi-
nery Directive 2006/42/EC, it is the responsibility of the bicycle operator to ensure
that the equipment guidelines, in accordance with DIN EN 15194, are kept with the
mounting onto the bicycle and with the use of electrically powered bicycles.

8
Delivery contents
Included in delivery
1 x ONwheel motor
1 x ONwheel bag
(for the ONwheel motor)
1 x ONwheel
battery
1 x ONwheel
battery charger
2 x battery holder keys
2 x allen screw
16mm x 5mm
4x cross-headed screw
7mm x 2mm
ODER
1 x ONwheel
battery holder
Magnetic ring + plastic adapter
(Fixation on the chainwheel)
Magnetic disk + holding ring
(Fixation on the left pedal side)
5x zip tie
Fixation type 2 | Fixation type 3
1 x allen screw
26mm x 10mm
1x serrated lock
washer 1x mounting plate
PAS - Sensor
battery
connector plate
Power Buttons
Speed Sensor Speed Sensor
magnet
09 09-1
10 10-1
06
06-3
06-2
04-1
07
08
08-1
11
01
01-1
01-2
06-1
02 02-1
03
04
05
Fixation type 1
1 x allen screw
12mm x 2mm
03-1

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Optional available products
1 x cross-headed screw
18mm x 5mm
1x Bowden cable plates
Power Grip (accelerator throttle)
+ corresponding grasp Bowden cable plates
go-e Allen key set go-e Smartphone bag
Optional mounting set
12
12-1
Counter plate
Foam rubber (adhesive) Plastic plate
13
14
15 15-1
13-1
1x serrated lock
washer
1 x allen screw
55mm x 10mm
16
16-1
1 x allen screw
18mm x 4mm
1 x sleeve nut
12mm x 4mm
14-1
14-2

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Mounting and setting up the
ONwheel Complete Kit
Step 1: Mounting plate fixation
You need following tools for mounting:
Preparation of mounting
If available, first remove your kickstand
from the kickstand mounting plate
[P01], which is situated between the
bottom bracket and the rear wheel.
Screw on the mounting plate 01, with
the cables aligned into the driving
direction, with the Allen screw 01-1
and pinned serrated lock washer 01-2
onto the bottom side of your kickstand
mounting plate. [P02] Please take care
that the mounting plate 01 is mounted
twist-free.
Before installation, we recommend a thorough cleaning of your bicyc-
le, in particular the areas which are intended for the mounting, such as
the bicycle frame and the chain rings.
Allen key 8mm
Allen key 6mm
Allen key 4mm
Allen key 3mm
Allen key 2mm
Cross-tip screwdriver
Charge the battery full with the provided battery charger. Please note,
that the full capacity is reached after the first 4 – 5 charge cycles. You
can find more information in the Care and Maintenance section.
P01

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Alternative fixation of the
mounting plate 01
If your bike has no kickstand mounting
plate, but a cross pipe [P03] between
the bottom bracket and the rear wheel,
you can use the optional mounting set
for mounting of the mounting plate 01.
Mount the plastic plate 14 together
with the Allen screw 14-1 + sleeve nut
14-2 onto the bottom side of the cross
pipe aligned into driving direction [P04].
Stick the foam rubber 13-1 onto the
counter plate 13. Put the counter plate
13 onto the top of the chain stay. Plug
the Allen screw 15 with pinned ser-
rated lock washer 15-1 through the
counter plate 13 and the plastic plate
14. Now you can screw the mounting
plate 01 with the cables aligned into the
driving direction onto the bottom side
[P05].
Please take care that the mounting
plate 01 is mounted twist-free.
P02 P03
P04
P05
14-2

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Step 2: Speed Sensor fixation
Take the cable of the speed sensor
02 and wrap it around the rear strut
[P06]. Stick on the speed sensor 02 into
the direction of the spokes of the rear
wheel [P07]. Fix the speed sensor 02 as
well with two zip ties 11 through the
bushing of the speed sensor 02.
Unscrew the speed sensor magnet
02-1 [P08] and fix it onto the spoke of
the rear wheel in the height of the speed
sensor 02.
Take care, that the speed sensor magnet
02-1 is passing by the speed sensor 02
in the outer third to ensure a working
measurement. [P09]
Fasten the speed sensor magnet 02-1
onto the right position at the spokes of
the rear wheel.
P07
P06
P08 P09

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Step 3: Battery holder fixation
Step 4: Laying the
Power Button cable
Screw the battery connector plate 04 with the cross-headed screws 04-1 onto the
bottom side of the battery holder 06. [P10]
Mount the battery holder 06 with the two Allen screws 06-1 onto the place of
the bottle holder on your bike frame. Make sure, that the cables from the battery
connector plate 04 are not layed on the side of the chain wheels. [P11]
Take the Power Buttons 03 cable and
lay it along your bottom pipe of your
bike frame up to the right side of the
handlebar. [P12] For the fixation you
can use zip ties 11.
Please screw on the Power Buttons 03
only in Step 7, because they could get
damaged in the further steps.
P10 P11
For the further steps we recommend to rotate
your bike. Make sure, that no components can
get clamped/damaged during rotation of your
bike.
P12

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Depending on your chosen mounting
direction, you got either the magnetic
ring 09 + plastic adapter 09-1 or the
magnetic disk 10 + holding ring 10-1.
Fixation type 1:
Fixation with magnetic disk 10 + hol-
ding ring 10-1
This fixation type takes place on the left
bike frame side (opposite of the chain
wheels).
Put together the two parts of the ma-
gnetic disk 10 between the crank and
bottom bracket with the “Working Sur-
face” side facing to the bike frame. Press
the magnetic disk 10 in direction of the
bike frame to straighten it. [P13] Pull
the holding ring 10-1 over the magnetic
disk 10 for fixing. Don’t overlap the not-
ches [P13-A] on the magnetic disk 10.
Stick the PAS-Sensor 05 in max. distan-
ce of 5mm facing into direction of the
magnetic disk 10 onto the bottom of
the bottom bracket on your bike frame.
[P14]
Fixation type 2:
Fixation with magnetic ring 09
This fixation type takes place on the
chain wheel side with a 64-BCD¹ bolt
circle chainring (with 4 screws).
The magnetic ring 09 gets mounted
onto the smallest sprocket wheel of the
chainring. [P15] First you mount the one
part then the other.
1 - Refers to the bolt circle diameter of the chain-
ring bolts
Step 5: PAS-Sensor - magnetic
ring/magnetic disc fixation
A
A
10-1
P13
max.
5mm
05
P14
P15

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The magnetic ring 09 should be held on
position by the magnets. If you are unse-
cure if the magnets really hold on the
ring, you can stick on the magnetic ring
09 with some drops of super glue.
Stick the PAS-Sensor 05 in max. distan-
ce of 5mm facing into direction of the
magnetic ring 09 onto the bottom of
the bottom bracket on your bike frame.
[P16]
Fixation type 3:
Fixation with magnetic ring 09 + plastic
adapter 09-1
This fixation type takes place on the
chain wheel side with a 74-BCD¹ bolt
circle chainring (with 5 screws).
Stick the plastic adapter 09-1 with
some drops of super glue onto the
smallest sprocket wheel. The big holes
on the plastic adapter 09-1 fit perfectly
over four of five screws of the chain-
wheel. [P17]
After the super glue has dried the ma-
gnetic ring 09 gets also glued onto the
small pins of the plastic adapter 09 with
the deepening of the magnetic ring 09
facing to them. [P18]
Stick the PAS-Sensor 05 in max. distan-
ce of 5mm facing into direction of the
magnetic ring 09 onto the bottom of
the bottom bracket on your bike frame.
[P16]
P17
P18
max.
5mm
P16

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Step 6: ONwheel Motor fixation
Put on the ONwheel Motor 11 onto
the slide of the mounting plate 01 till it
locks imperceptible.
Unscrew the two screws of the lengt-
hwise adjustment of the mounting
plate 01. [P19] Now press the ONwheel
motor 11 with power towards the rear
wheel and at the same time fasten the
screws of the lengthwise adjustment.
[P20]
Check, if the drive roller of the ON-
wheel motor 11 is pressed enough
against the rear wheel. Ideally, the shell
of the rear wheel should get slightly
pushed in.
To check if the ONwheel motor 11 is
positioned correctly, hold the drive rol-
ler and try to rotate the rear wheel. The
rear wheel may not move.
Additionally, you can activate the auto-
matic switch-off at too much loss of tire
tread. For more info, see section Use of
the ONwheel App.
ATTENTION
Don’t have the battery in switched-on state or inserted into the bat-
tery holder during the mounting in no circumstances!
Before mounting of the ONwheel motor 11, please ensure that the
rear wheel has enough tire pressure (see on tire imprint). Normally
that are 3 bar.
You have to readjust the ONwheel motor 11, when your rear wheel lo-
ses tire tread over the time or when you have mounted a new rear tire.
P19
P20

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If the ONwheel motor 11 gets mounted improperly, it could lead to
damage of the motor and rear wheel.
To prevent a rip out of the bolting of the plastic holder, don’t screw on
the Allen screw 03-1 too hard.
Step 7: Power Button fixation
For the final mounting steps you can rotate
back your bike to normal position.
At temperatures under 10°C you should heat up the Power Button 03
holder with a hair dryer to prevent damage by bending of the holder.
For the fixation of the Power Buttons
03 you can bend the holder to get it
over your handlebar. [P21]
Screw on the Power Buttons 03 with
the Allen screw 03-1 on the right side
of your handlebar, only so you can use
the USB- and Power Grip (accelerator
throttle) jacks properly.
P21

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Step 9: Initial startup
Switch on the battery 07 on the left side at the on-off switch. The ONwheel system
starts and checks the 3 phases of the ONwheel motor and at successful test, three
signals sound for each phase, followed by the ‘go-e’ acoustic signal.
For performing of a motor and speed-sensor calibration it’s enough to drive a short
distance of 100m with a speed of 15 – 20 km/h by your bike. The ONwheel motor
gets automatically calibrated to your rear wheel size.
As second option you can activate the manually measurement of the rear wheel
diameter in the app. See section Use of the ONwheel App for more Info.
The ONwheel complete kit gets delivered with the factory setting of 250W and 25
km/h. In order to adjust the power/speed you need a smartphone with Bluetooth
and the go-e ONwheel app installed.
Step 8: Insert the battery into the battery holder
Insert the battery 07 into the battery holder 06. The battery 07 should snap in to
the battery holder 06 completely.
The driving of your bike only with the Power Grip (accelerator thrott-
le) without pedaling, is not allowed in the most countries because of
legal reasons. Please inform yourself exactly, before you activate this
special setting in the go-e ONwheel app.
Step 7-1: Fixation of the optional Power Grip (accelerator throttle)
First remove your old grasps on your handlebar of your bike. Pull the left grasp over
the handlebar, then pull the Power Grip (accelerator grip) over the right side of the
handlebar and fasten the already mounted Allen screw of the Power Grip.
Remove the protecting cap from the 3.5mm jack on the left side of the Power But-
tons 03. You can plug in the Power Grip (accelerator throttle) into this jack.
The Power Buttons 03 will get deactivated when you plug in the Power Grip. Before
you plug in the Power Grip you have to switch to the power level 0 (Power Grip
mode) over the Power Buttons 03 and afterwards push through the plugged in Pow-
er Grip once in order to activate it.
For easier fixation of the grasps onto the handlebar, we recommend to
soap the grasp areas on the handlebar and of the inside of the grasps
with detergent.

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The ONwheel motor detects automatically your pedaling speed and
adapts the switch on-off state to your pedaling behavior. If you stop
pedaling the ONwheel motor also stops.
For the function testing of the ONwheel complete kit, you can use the System Info
in the ONwheel App.
After you have finished all steps successfully you can go around with your ONwheel.
Please note, that the ONwheel motor needs a minimum speed of 6 km/h to get
activated. The ONwheel motor swings on to the rear wheel and pushes your bike
forward.
How fast the motor pushes you forward, you can set on the Power Buttons on your
handlebar. At the level 0 the motor is in passive mode/power grip mode. At the
levels between 1 and 4 you can regulate the speed in steps of 25% with each level.
Fixation of the ONwheel bag
The ONwheel bag 08-1 gets mounted
under the bike seat onto the two struts
and on the front side on the saddle tube.
[P22]
Open the two hook and loop fastener on
the sides of the ONwheel bag 08-1 and
put them through the gaps between the
seat and the struts and close them again
on the sides of the ONwheel bag 08-1.
Take the textile elastic band on the
front and pull it through each other and
tighten it.
You can use the ONwheel bag 08-1 to
store your ONwheel motor securely.
P22

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First you have to accept the terms & conditions for the power/
speed settings, then you can choose your desired power/
speed setting.
You can request an activation code in the app. This activati-
on code has to be typed into the field “Activation code” and
submitted by clicking on the “OK” button. Now you have made
the new settings.
If you desire to change these settings again, then please repe-
at the part Power/Speed control by app.
It’s the responsibility of the bicycle owner to know and observe the
local regulations for bicycles with electric drives. A violation of local
laws may result in criminal penalties.
Use of the ONwheel App
Setting up a connection with the ONwheel
The ONwheel motor has a built in Bluetooth module with which you can connect to
the ONwheel motor over your Bluetooth capable smartphone and the go-e ON-
wheel App.
Start the go-e ONwheel App and pair your ONwheel motor over Bluetooth with
your smartphone. After successful connection establishment the system status
changes to Online and the most important system info shows up.
Download the go-e ONwheel App at the Google Play Store or
from the Apple App Store.
The app helps you to monitor the ONwheel complete kit and
to make power/speed settings. For easier navigation of your
bike trips a Google Map is also integrated.
Power/Speed control by app
The Power/Speed control settings can be found in the country settings of the
ONwheel App. Please note, that the power/speed settings need an activation by
activation code.