iSinwheel X1 User manual
The manufacturer reserves the right to make changes to the product,
and update this manual at any time.
www.isinwheel.com
X1
ELECTRIC SCOOTER
1. Package Contents 01
2. Product Overview 02
3. Assembly 04
5. Charging 05
6. First Riding 06
7. Riding Basics 07
8. Safety Instructions 08
9. Dangerous Actions (No Attempting!) 09
4. Riding Notice 05
10. Disc Brake Adjustment 11
11. Daily Care and Maintenance 12
12. Specifications 13
13. Limited Warranty Statement 14
Contents
14. Question & Answer 16
15. Contact Us 16
When unboxing your X1 electric scooter, please verify that
the below items are included in the package. If anything is missing or
damaged, please contact iSinwheel customer service for support:
Keep the package box to ship back the scooter when necessary
Package Contents
01
1xManual
1xCharger 1xTool Kit
Brake
Quick Release Lock
Headlight
Front
Suspension
Charging Port Deck
Tire
Wheel Hub
Taillight
Rear Fender
Motor
Disc Brake
Rear Suspension
Product Overview
02
Speed Distance riding per hour.
Total riding distance.
Three riding modes, double click the power button to switch riding modes.
ODO
6-bar battery level.
Battery level
Cruise control
Riding Mode
ECO: Low speed MID: Middle speed HIGH: High speed
ODO
1.Gear
2.Gear
3.Gear
Battery
HIGH
MID
ECO
Headlight
Cruise
Control
Speed
Fault status
Displayed content
Press and hold down the accelerator to the end, turn on
the machine, and see the cruise mark flashing for about
5S. Cancel the cruise and set successfully.
Headlight With ambient light sensor (under the display), when it is
dark or dawn, the headlight will automatically light on.
03
Control Panel
1. Open the package, take out the E-scooter
and its accessories.
2. Press the folding mechanism and lift the T-bar
upright. Push down the kickstand.
3. Cut the tapes on the handlebar. Use the
provided Allen wrench to remove the 4 screws
on the stem. Slide the handlebar into the stem,
put all 4 screws (2 on each side) into the holes,
then tighten each screw properly with the
included hex wrench. (Tips: Don't tighten only
one side one time, visit www.isinwheel.com for
additional help with assembly, including a
step-by-step video.)
4. Open the adjustable lock, adjust the handlebar
to the height you needed, then close the lock.
Assembly
04
The iSinwheel X1 electric scooter is a leisure device. But once they're in a public area, they'll be
seen as vehicles, subjecting to any risks faced by vehicles. For your safety, please follow
instructions in the manual and traffic laws and regulations set forth by government and regulatory
agencies.
● At the same time, you should understand that risks cannot be entirely avoided as others may
violate traffic regulations and drive incautiously, and you're exposed to road accidents just as
when you're walking or biking. The faster the scooter is, the longer it takes to stop. On a smooth
surface, the scooter may slip, lose balance, and even result in a fall. Thus it is crucial that you use
caution, keep proper speed and distance, especially so when you're unfamiliar with the place.
● Respect pedestrians' Right of Way. Try not to startle them while driving, especially children.
When you ride from behind pedestrians, ring your bell to give them a heads-up and slow your
scooter to pass from their left (applicable to countries where vehicles drive on the right). When
you ride across pedestrians, keep to the right at a low speed. When you drive across pedestrians,
keep the lowest speed or getting off the vehicle.
● Closely follow the safety instructions in the manual. iSinwheel shall not be liable for any
financial losses, physical injuries, accidents, legal disputes and other interest conflicts resulted
from actions that violate user instructions.
● Do not lend your scooter to whoever doesn't know the operations. And when you do lend it to
your friends, please take the responsibility to ensure he/she knows the operation and wears the
safety gear.
● Check the scooter before every use. When you note loosen parts, low battery alerts, excessive
wear, strange sounds, malfunctions and other abnormal conditions, stop riding.
● WARNING – Risk of Fire – No User Serviceable Parts.
Charging
Riding Notice
05
Your scooter will be fully charged when the LED indicator on the
charger changes to green from red.
With charging protection, it will cut off charging automatically
after fully charge.
Even so, we still don't recommend charging your scooter for a long
time more than 24 hours at one time.
Do not connect the charger if the charging port is wet.
Keep the charging port closed when not charging.
1. Press the power switch for 1-3 seconds and then release, LCD display
is on — it means the electric scooter is successful turned on.
2. Within 5 seconds after power-on, press the power switch once to
switch the start mode to zero start. After each power-on, the default start
method is kick start.
3. Zero start: after power-on, press the accelerator and the motor of the
scooter will rotate, and the scooter will go forward. (The throttle works
even when the E-scooter is not in motion.)
4. Non-zero/Kick-and-go start: With kick-and-go start mode on, scoot the
E-scooter for the throttle to operate.
5. Riding mode: In 5 seconds after power-on, press the power button
shortly to switch among ECO, MID, and HIGH 3 modes circularly. (The
default mode is low-speed ECO.)
Power Switch
First Ride
06
Wear a helmet, elbow pads, and knee pads in
case of falls and injuries either you are a
beginner learning to ride or you are a
seasoned rider.
1.Turn the power on, and check the battery
level indicator.
2.Stand with one foot on the deck and one
foot on the ground. Scoot yourself with the
foot on the ground.
3.When the scooter starts to move forward,
put both feet on the deck and press the
accelerator. (The accelerator initiates once
the speed exceeds 3 mph.)
4.Release the accelerator and the kinetic
energy recovery system (KERS) initiates
automatically to brake slowly; And squeeze
the brake lever for a sudden brake.
5.Tilt your body to the steering direction as
you turn, and slowly turn the handlebar.
Riding Basics
07
Do not ride in the rain. Please keep a medium or low speed (5mph)
when you ride across speed bumps, elevator
door sills, bumpy roads or other uneven
surfaces. Slightly bend your knee to better
adjust mentioned surfaces.
Look out for doors, elevators and other
overhead obstacles.
Do not accelerate when you go downhill.
Do not press the accelerator when you're
walking alongside the scooter.
Always steer clear of obstacles
Safety Instructions
08
Do not hang bags or other heavy stuff on the
handlebar.
Keep both feet on the deck all time.
Do not ride in traffic lanes or residential areas
where vehicles and pedestrians are both
allowed.
Do not turn the handlebar violently during
high-speed riding.
Do not ride in a ponding that is higher than
20mm.
Do not ride with anyone else, including
children.
Dangerous Actions (No Attempting!)
09
Keep your feet off the rear mudguard. Always keep your hands on the handlebar.
Do not touch the disc brake. Do not try riding up or down stairs, and
jumping over obstacles
10
To adjust the disc brake sensitivity:
You need a hex wrench to remove the screws on the rocker.
• When the disc brake is too sensitive, rotate the disc brake rocker down a bit. Then, reinstall the
screws back to the brake cable core to tighten.
• When the disc brake cannot stop, rotate the disc brake rocker up a bit. Then, reinstall the screw
back to the brake cable core to tighten.
Notice: The disc brake may squeak when in use until it is broken in. This is normal and does not
affect the brake's function or performance.
• Loosen two screws on the pump (not the screw on the rocker).
• Adjust the position of the disc brake pump to ensure that the brake disc is in the middle of the
two brake pads.
• Keep the brake disc and brake pad not touching each other.
• Hold the disk brake pump in the desired position, then re-tighten the screws to the pump.
First make sure the scooter is turned off. For easier operating, we suggest you put the scooter on
the desk.
To remove the disc brake noise,
Disc Brake Adjustment
11
If you see stains on the scooter's body, wipe them off with a damp cloth. If you cannot
scrub off the stain, put on some toothpaste, and brush them with a toothbrush, then wipe
them off with a damp cloth.
Notes:
• Do not clean the scooter with alcohol, gasoline, kerosene, or other corrosive and volatile
chemical solvents to prevent dire damage.
• Do not wash the deck with a high-pressure water spray. During cleaning, make sure that
the scooter's turned off, the charging cable is unplugged, and the rubber flap is closed as
water leakage may result in electric shock or other major problems. When the scooter is
not in use, keep it indoors where it is dry and cool.
• Do not put it outdoors for a long time. Excessive sunlight, overheating, and over-cooling
will shorten the battery pack's lifespan．
1. Use original battery packs. Use of batteries of other models or brands may bring about
safety issues;
2. Do not touch the contacts. Do not dismantle or puncture the casing. Keep the contacts
away from metal objects to prevent short circuit which may result in battery damage or
even injuries and deaths;
3. Use original power adapter to avoid potential damage or fire;
4. Mishandling of used batteries may do tremendous harm to the environment. To protect
natural environment, please follow local regulations to properly dispose used batteries.
5. After every use, fully charge the battery to prolong its lifespan.
1. Please try to store the scooter in a cool and dry place between 14℉and 104℉. In
extremely humid environments the interior of the scooter may suffer condensation or
even water accumulation, which may damage the battery rapidly. Devices are not
intended for use at elevations greater than 2000 m above sea level. Prolonged Exposure
to UV Rays, Rain and the Elements May Damage the Enclosure Materials, Store Indoors
When Not in Use.
2. In daily use, try to recharge the scooter after completely exhausting the battery. If the
battery level is low, charge it as soon as possible.
3. Please charge the scooter every other month to preserve the battery.
Daily Care and Maintenance
Cleaning and storage
Battery maintenance
Storage and Disposal
12
X1
Dimensions
weight
User
Scooter
Battery
Motor
Charger
ltem
Unfolded (Length. x Width x Height)
Folded (Length. x Width x Height)
Net Weight
Load
Recommended Age
Recommended Height
Max.Speed
Max.Range
Max. Slope
Operating Temperature
Protection level
Voltage
Max.Charging Voltage
Capacity
Nominal Power
Max Power
Input Voltage
Output Voltage
Output Current
Charging Time
Electric Scooter
47*19.6*37 inch/120*50*95 cm
45*19.6*2 inch/115*50*5 cm
50 lbs/23 kg
330 lbs/150 kg
18+
47.24~78.74 inch/120~200cm
28mph/45 km/h
24.8 miles/40 km
35%
32°F~104°F
IPX4
48 V
54.6 V
13 AH
500 W
800 W
110-240 V
54.6 V
2A
5-7 h
S
(1) The height of the body: Distance from the ground to the highest end of the body.
(2) Description of the battery life: It is measured under the condition of full charge, a load of
150 lb, at 77°F, on a flat road without wind, and at a speed of 9.3mph. The real battery life
will differ with different factors of the load, humidity, wind speed and operation habits.
(3) The maximum allowable weight shall be kept within 330 lb (driver and objects included)
in any case. Consider an extra weight of the clothes or other accessories with us during the
trip and the gravity generated by speed, the scooter will not support it if this load limit is
exceeded.
Specifications
13
14
30 DAY SATISFACTION GUARANTEED RETURN POLICY
LIMITED PRODUCT WARRANTY
LIMITED WARRANTY DOES NOT COVER
TO QUALIFY FOR A REFUND, ALL THE FOLLOWING CONDITIONS MUST BE MET
1. A Return Merchandise Authorization (RMA) must be requested from isinwheel within 30 days from the date
of receipt of shipment.
2. The cost of return shipping will be borne by the customer.
3. For warranty service, please keep your receipt and/or invoice to validate proof of purchase.
4. Returned product must be in good physical condition (not physically broken or damaged).
5. All accessories originally included with your purchase must be included with your return.
6. If you return a product to isinwheel, (a) without an RMA from isinwheel(b) without all parts included in the
original package, isinwheel retains the right to refuse delivery of such return.
If you are unsatisfied with your purchase, isinwheel’s return policy allows you to return the product
purchased on the Authorization channel within 30 days counting from the date of receipt of shipment,
and request a refund from the Authorization channel for any reason.
For the return request, isinwheel is not responsible for lost packages due to the carrier, or products
received that cannot be verified. Received products that have damage determined to have been caused
by the end-user may be subject to denial of the return request.
1. isinwheel warrants the original purchaser that your isinwheel product shall be free from defects in materials
and workmanship under normal use for a period aforementioned.
2. isinwheel does not warrant the operation of the product will be uninterrupted or error-free.
isinwheel is not responsible for damage arising from failure to follow instructions relating to the product's
usage.
3. Within 180 days after purchasing the scooter, if the battery is defective, it can be replaced free of charge.
After exceeding this time limit, it needs to be replaced at a charge.
4. Only the original owner of an scooter purchased from isinwheel online store is covered by this Limited
Warranty. The Warranty Period begins upon your receipt of the scooter and shall end immediately upon the
earlier of the end of the Warranty Period or any sale or transfer of the scooter to another person, and under
no circumstances shall the Limited Warranty apply to any subsequent owner or other transferees of the
scooter.
1. Normal wear and tear of any Covered Component.
2. Consumables or normal wear and tear parts (including without limitation tires, tubes, brake pads, cables,
housing, grips).
3. Any damage or defects to Covered Components resulting from failure to follow instructions in the scooter
owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification,
improper assembly, installation of parts or accessories not originally intended or compatible with the scooter
as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance.
4. For the avoidance of doubt, isinwheel will not be liable and/or responsible for any damage, failure or loss
caused by any unauthorized service or use of unauthorized parts.
5. The Battery is not warranted from damage resulting from power surges, the use of an improper charger,
improper maintenance or other such misuses, normal wear or water damage.
Limited Warranty Statement
15
HOW TO OBTAIN WARRANTY SERVICE
LIMITATION OF DAMAGES
REMEDIES
• If a hardware defect is found and a valid claim is received by isinwheel within the Warranty Period,
isinwheel will, at its option and to the extent permitted by law, either (1) repair the product at no charge,
using new or refurbished replacement parts or, (2) replace the product with a new or refurbished product. In
the event of a defect, to the extent permitted by law, these are your sole and exclusive remedies. Shipping
and handling charges may apply except where prohibited by applicable law. This Limited Warranty is valid
only in the jurisdictions where the products are sold by www.isinwheel.com, and is valid to the extent
permitted by the applicable laws of such jurisdictions.
• Any replacement hardware product will be warranted for the remainder of the original warranty period or
thirty (30) days, whichever is longer, or for any additional period of time that may be applicable in your
jurisdiction.
• A Warranty Service Order must be requested from isinwheel within Warranty Period from the date of
receipt of shipment. To request a Warranty Service Order, contact iScooter Service Team vip.sup-
• To obtain warranty service, you must deliver the product, in either its original packaging or packaging
providing an equal degree of protection, to the address specified by isinwheel. In accordance with
applicable law, isinwheel may require the customer to furnish proof of purchase details and/or comply
with registration requirements before receiving warranty service.period or thirty (30) days, whichever is
longer, or for any additional period of time that may be applicable in your jurisdiction.
• Except to the extent prohibited by applicable law, isinwheel shall not be liable for any incidental,
indirect, special, or consequential damages, including but not limited to loss of, even when isinwheel has
been advised of the profits, revenue or data, resulting from any breach of express or implied warranty or
condition, or under any other legal theory possibility of such damages.
• Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequen-
tial damages, so the above limitation or exclusion may not apply to you.
Contact us if you experience issues relating to riding, maintenance and safety,
or errors/faults with your iSinwheel X1 electric scooter.
E1 Motor fault
E2 Shifter malfunction
E3 Controller failure
E4 The brake lever is powered off
E5 Under-voltage protection
E6
Communication failure, the display cannot receive
the output signal of the controller.
E7
Communication failure, the controller cannot
receive the output signal of the display.
1. What if the E-Scooter arrived with missing accessories or broken parts?
A: Please take a photo and send to iSinwheel Support Team by sending
email: And iSinwheel Support Team will reply you soon and send correct
accessory or part replacement.
2. Is the tire replaceable and how to replace the tire?
Yes, the tire is replaceable. Please contact iSinwheel support team for
more information or search the video “How to replace the offroad tire”
in YouTube instead.
3. What if the rear disc brake of the scooter doesn't work well?
A: You may please contact us for instructions of brake adjusting, or search
"How to adjust rear brake of scooter" in YouTube for tutorial video as well.
4. What should I do when I hear an unusual noise coming from the rear
wheel? A: It usually means your disc brake tilts to cause friction noise.
Please see Disc Brake Adjustment page. If you still have problem, please
contact us for help.
5. Why does the screen display an error code?
A: If you see any error code below, Please contact iSinwheel Support
Team to remove the error code.
Question & Answer
Contact Us
16
www.isinwheel.com
Table of contents
Other iSinwheel Scooter manuals
