Goblin GVU402R-21 User manual

IMPORTANT: RETAIN FOR FUTURE REFERENCE
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vacuum cleaner
User Guide 220-240V~ 50-60Hz 400W

2
About this guide
We’re here to help you get the most from your pet upright
vacuum, so please keep hold of this manual for future use.
THIS PRODUCT WAS DESIGNED AND MANUFACTURED
TO MEET STRICT QUALITY AND SAFETY STANDARDS.
THERE ARE, HOWEVER, SOME OPERATIONAL
PRECAUTIONS YOU SHOULD BE AWARE OF.
1.
ensure you get the best out of your product.
2. Don’t use the pet upright vac for anything other than
its intended use. The appliance is not suitable for
commercial use. This appliance is only for household
domestic indoor use and car cleaning.
3.
Do not use if the pet upright vac, cord or plug is damaged.
4. If the supply cord is damaged, it must be replaced
by the manufacturer, its service agent or similarly
qualified persons in order to avoid hazard.
5. Remove all packaging prior to use. Inspect the product
for any damage before use. If damage is found, notify
ASDA to exchange the product.
6.
Before connecting the pet upright vac to the power, check
the voltage shown on the appliance corresponds with
the voltage in your home. If it doesn’t, contact your
local store.
7. Keep the pet upright vac away from heat sources or
direct sunlight.
8. WARNING: Keep the appliance dry.
9. To avoid electric shock or injury, never immerse the
pet upright vac body, cord or plug in liquid or water.
10. Do not handle the appliance with wet hands.
11. Keep away from harsh or abrasive cleaning agents or
solvents.
WARNINGS:

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12. Ensure you assemble the pet upright vac correctly before use.
13. Do not use attachments not recommended by the
manufacturer.
14. Always disconnect the appliance from the power
supply before assembling, disassembling or cleaning.
15. This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved. Children
shall not play with the appliance.
16. ASDA does not recommend allowing children to
operate this appliance.
17. Cleaning and user maintenance shall not be made by
children without supervision.
18. Only carry the pet upright vac by the carry handle.
19. DO NOT use the pet upright vac if it has been dropped,
damaged, left outdoors or dropped into water.
20. Do not pull or carry by the cord, use the cord as a
handle, close a door on the cord, pull the cord around
sharp corners or edges, or expose the cord to heated
surfaces.
21. Ensure fingers and objects are never placed in any part
of the vacuum cleaner. Clothing or hair may become
trapped in the vacuum if used improperly.
22. Keep hair, loose clothing, jewellery, fingers, feet and all
parts of your body away from openings and moving
parts.
23. Keep all air vents clear and free of dust, lint, hair and
anything else that may reduce air flow.
24.
Avoid directing the pet upright vac near naked flames as
the air discharged may extinguish gas fires and pilot
lights or disturb ashes in an open fire.
25.
DO NOT use the pet upright vac to suck up large objects
or objects that are likely to damage the vacuum cleaner.

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26. DO NOT attempt to vacuum long hair, string, pieces of
cloth etc., as these may clog the vacuum cleaner.
27. DO NOT vacuum hot items e.g. cigarettes, matches, ashes.
28. DO NOT vacuum fine dust, such as brick dust, plaster
dust etc. This may damage the vacuum cleaner.
29. DO NOT vacuum hard or metal objects, nails, pins etc.
30. DO NOT pick up toxic or flammable materials or use in
the presence of explosive or toxic dust, liquids or vapour.
31. DO NOT put objects into openings.
32. Use only on dry indoor surfaces.
33. Never use to suck up water or liquids.
34. DO NOT use without all the filters inplace or with any
filter blocked.
35. DO NOT use the pet upright vac to clean animals.
36. Switch the cleaner o efore plugging or unplugging
the vacuum cleaner into the mains supply, and when
attaching or removing accessories.
37. Take extra care when vacuuming stairs.
38. Keep any attachments away from your face and body.
39. This vacuum has a thermal safety device whichcuts o
the power when overheated. If this happens, unplug the
vacuum and allow it to cool down completely before
reusing.
40.
Wrap the cord loosely on the cable hook behind the main
body before storing.
41. The appliance shall not be left unattended whileit is
connected to the supply mains.
42. Environmental information: If at anytime inthe future
you should need to disposeof this product, please
note that, in the UK, waste electrical products/batteries
should not be disposed of with household waste.
43. Some delicate rugs and floor surfaces are not suitable
to be cleaned with an upright vacuum cleaner with a
rotating brush. For example, some loop pile carpets,
loose lightweight rugs, and deep pile carpets or rugs
with long fibres. Do not place or use the vacuum on
these surfaces.

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the upright vac suddenly stops working during operation,
swit ately. Allow the motor to
cool for an hour, empty the dust canister and thoroughly
clean the filters and airways. Plug in the vacuum again and
switch on. The vacuum should now operate normally.
This is a vacuum cleaner for general purpose, of which
measurement and calculation methods used comply with EN
60312-1 & EU regulation No. 666/2013
What’s in the box
• Pet upright main body
Hose
Handle
Turbo brush
User guide
Spare HEPA filter
•
•
•
•
•
Features
3 in 1
multi-tool
Spare HEPA
filter
Small turbo
brush
AUTOMATIC THERMAL CUT OUT
rotomehtstcetorprenaelcehtedisnitatsomrehtytefasA
from overheating if the airwa fI.deggolcerasretlfirosy

6
Features
Handle
Power
cord wrap
Power cord
Connecting
hose
Wheel
Floor head
Air outlet
Dust
canister
release
button
Dust
canister
Hose handle
3 in 1
tool

7
Assembling and using
the pet uprightvac
Before assembling or disassembling attachments, ensure the pet
upright
Remove the dust canister before
installing handle. Push the handle
onto the vacuum body, and use a
Phillips screwdriver to secure it
with the screw provided.
IMPORTANT: The handle must be
inserted first before replacing dust
canister.
Place the short hose
end onto the connector
(left hand side if
looking at the back of
the vacuum), and
rotate clockwise to
lock.
Push the hose handle
into the connector, and
place the 3-in-1
attachment onto the
storage holder in front
of the hose handle.
Twist the quick
release cord hook to
release the power
cord.
Place the dust canister back
onto the machine and push
until it clicks intoplace.
2
13
1
2

Step on the brush
cover and pull back
on handle, to engage
for operation.
Plug in your machine
and push ON/OFF
button to switch
ON/OFF.
To maintain optimal
performance, please
empty dust canister
when debris reaches
MAX FILL line.
8
Using the attachments
When changing the attachments ensure the pet upright vac is
3-in-1 Crevice Tool
Accessory
Small turbo
The 3-in-1 crevice tool withbrush allows for
vacuuming in narrow and hard-to-reach places.
Push the locking tab in to removethebrush accessory.
Usethe soft bristles for dusting surfaces, and reverse the attachment
to use as anupholstery tool.
1
2
12
brush
Ideal for carpeted stairs, fabric upholstery
and small carpeted areas.
This tool has rubber fins to help lift hair and fibres. Place the tool onto
the surfaceand move towards you. Don't apply downward pressure to
the tool.
Not suitable for delicate fabrics or surfaces; please use the 3-in-1 tool
for these. Do not use theattachment on animals.

9
Remove the hose handle from
the machine. Always ensure the
vacuum is in upright (parked
position) when using the hose.
The rotating brush is lifted clear
of the floor surface while the
vacuum is parked upright. To
prevent possible flooring damage,
do not tilt the vacuum forwards
or sideways while using the hose.
For stairs, position the cleaner with
the rear wheels against the stair
tread (vacuum cleaner facing away
from the stairs), and use the
attachments to clean each step.
The hose is ready to use alone, or fit
the 3-in-1 crevice tool or turbo tool
to suit the cleaning task.

10
Removing and emptying
the dust canister
Press dust canister
release button to
remove the dust
canister.
Hold dust canister over
rubbish bin and unclip
the lock on the bottom
of the canister, allowing
the dust to empty.
Close the base of the
dust canister, align the
canister base back onto
the machine and push
until it clicks back
into place.
WARNING: If the filter or hose is clogged, the motor may shut down in
order to protect itself from overheating. If this occurs, unplug the
vacuum, clean the filter and inspect the hoses and canister for clogging.
Allow hour for the unit to fully cool down before resuming use.
Checking forblockages
Inspect the lower tube and nozzle and
remove any dirt and debris.
The lower hose can be removed from
the nozzle if needed.
Remove the main hose by rotating the
connector to unlock, and check for
blockages in the hose and elbow connector.
Remove the dust canister, and follow the steps
on the next page for cleaning.

11
Cleaning the filters
Before starting any cleaning, ensure the upright vac is not plugged into
Wash with water every month,allow at least 24 hours to dry and
makesure it is dry thoroughly before re-using
1. Removethe
dust canister. 2. Push the release button,
open the dust
canister and
clean all parts of
thedust canister.
3. Open the dust
canister filterlid
located on top
of the canister.
4. Remove the
dust canister foam
and HEPA filter.
Shakeand tap the
foamand HEPA
filter over a binto
remove any excess
dust.
5. 6. Allow filter to
dry for 24 hours
before putting
back into
vacuum cleaner.
7.

12
DO NOT operate without filter installed
DO NOT wash dust canister in the dishwasher
DO NOT install filter if it is damp
CAUTION: Do not turn the appliance on when the dust canister is
removed. In order to keep the suction force optimised, the dust canister
and filters must be cleaned regularly.
WARNING: and unplug vacuum cleaner before performing
maintenance to the vacuum cleaner.
CLEANING BRUSH ROLL
Carefully remove any string, hair or debris
located on the brush roll.You can use a tool
such as a small knife or scissors to remove
and cut any hair or string.
MAINTENANCE
Small turbo brush
UNLOCK LOCK
1. To release the turbo
tool transparent
cover for cleaning,
twist the locking ring
to the unlock position
and remove it.
2. Pull up on the plastic
upper cap of the pet
tool as shown.
3. Remove plastic upper
cap and clean, removing
pet hair and debris.

13
• Do not clean the vacuum cleaner, components or accessories using
petrol or any other flammable liquid or solvents, etc.
• Clean only the outside of the vacuum cleaner.
• Use only a moist cloth and mild detergent for cleaning the vacuum
cleaner, components and accessories.
and accessories with a dry cloth.
• Do not place accessories, tools or components in a dishwasher.
Bush Roll
You should check your cleaner’s brush roll and drive belt regularly for
wear or damage. You should also clean the brush and brush ends by
removing string, hair and carpet fibres. These can wrap around the
remove any debris that has accumulated under the brush cover.
2
4 5
31
Remove
Six Screws
vacuum and unplug from electrical outlet.
Place vacuum upside down with brush roll facing upwards.
Remove the six screws as shown with a small Phillips screwdriver
(see image 1).
Lift o brush cover(see image 2).
Grasp floor brush at both ends and remove by lifting out(see image 3).
Clean string, hair and other debris from floor brush, motor pulley, and
drive belt(see image 4).
Check air passageway for obstructions. Remove debris from this area.
When finished cleaning, reposition floor brush and drive belt. Turn
floor brush by hand several times in the direction of the motor pulley.
If properly installed, the drive belt will align itself on floor brush. Then
replace the brush cover and re-install the six screws（see image 5)

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Replacing The Drive Belt
Check the drive belt carefully for wear, cuts and stressed areas. If the
drive belt appears worn, you will need to replace
it. To remove the drive belt, read the instructions
and follow the drawings below:
The drive belt is not included as spare part, contact Customer Service
helpline on the back page if a replacement is needed.
1. Grasp the old drive belt and remove from
motor shaft. Discard old drive belt.
2. Loop new drive belt over motor shaft and
stretch other end over floor brush in the
space provided between the bristles.
3. Place ends of floor brushdown into slots on
sides as shown. Turn floor brush by hand
several times in thedirection of the motor
shaft. If properly installed,drive belt will align
itself onfloorbrush.
4. Replace brush cover and
six screws.
1
2
3
4
Replace Brush
Cover and
Six Screws

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Call
0333 600 7700
Write
ASDA,Leeds LS11 5AD
Customer services information
If you require further information,
spare parts or advice regarding your
product, or if you are experiencing
any problems, please contact
customer services at the telephone
number or address shown opposite.
N.B. When calling or writing please
quote the product site code.
Product name: GVU402R-21U Pets Upright
vacuum cleaner
Product site code: 15A.09.22.231
Your
28 day
no quibble refund
1 year
guarantee
If you’re not delighted with your product,
simply bring it back within 28 days for a
no quibble refund. Don’t forget to include
all of the product’s original components
(for example remote control, power cable
or stand) and packaging, along with your
receipt or other proof of purchase.
This product is covered by a full 1 year Asda guarantee
from the day you buy it. In the unlikely event that your
product is faulty or you are simply struggling to set it
up, don’t worry - here’s what you should do.
1. First call our Customer Helpline as they may be able
to help you with the problem 2. If the problem can’t
be resolved, you will receive a reference number. 3.
Take the reference number, along with the item, all its
components and your receipt, to your nearest store
for a full refund.

Copyright
Problem
Troubleshooting
1. Empty the dust canister and clean the filters.
2. Check for blockages in the airpath: nozzle
hose and connector, main hose, and the elbow
connector between the hose and dust canister.
3. Remove any hair/threads from the brushroll,
and check it is rotating correctly.
There is a flexible sealing strip on the floorhead
behind the brushroll opening. Pinch one end to
lift it slightly, and slide out of the floorhead
sideways from one end to remove. This will
make the cleaner easier to push over plush
carpet.
The thermal cutout has activated as the airflow
is restricted. Unplug the vacuum, empty the
dust canister, clean filters and check for
blockages. Allow the motor to cool for 1 hour
before resuming use.
become caught in the brushroll in the floorhead.
If the brushroll is jammed by an object or built
up of hair or debris, this may damage the belt.
Remove the cover and inspect the belt; replace
if needed.
Low suction power
on certain carpets
during use
Strange sound/smell
© 2020 ASDA Stores Limited.
All other trademarks appearing herein are
the property of their representative owners.
Specifications are subject to change
without notice.
Manufactured for:
ASDA,
Leeds LS11 5AD/ASDA,
Antrim BT41 4GY
Disposal
This symbol on the product or in the
instructions means that your electrical and
electronic equipment should be disposed
at the end of its life separately from your
household waste.There are separate
collection systems for recycling in the UK.
For more information,
please contact the
local authority or
your retailer where
you purchased
the product.