D800 D700 D7100 D7000 D5200 D5100 D5000
D300 D300S D3200 D3100 D3000 D200 D70S
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Troubleshooting
If there is a problem, refer to this Troubleshooting Guide.
The Camera Flash cannot be charged.
● The battery is installed in the wrong direction.
→Install the battery in the correct direction.
● The camera flash’s internal battery is exhausted.
→If < > appears and blinks on the LCD panel, replace the
battery immediately.
The Camera Flash does not fire.
● The camera flash is not attached securely to the camera.
→Attach the camera’s mounting foot securely to the camera.
● The electrical contacts of the Camera Flash and camera are dirty.
→Clean the contacts.
● < > is not displayed in the view finder of camera.
→Wait until the flash is fully recycled and the flash ready indicator
lights up.
→If the flash ready indicator lights up, but < > is not displayed
in the view finder, check whether this flash unit is securely
attached to the camera hotshoe.
→If the flash ready indicator lights up, but < > blinks in the view
finder, check whether this flash unit is securely attached to the
camera hotshoe. Please power the flash off and reopen it if
necessary.
→If the flash ready indicator does not light up after a long wait,
check whether the battery power is enough. If the battery power
is low, < > will appear and blink on the LCD panel. Please
replace the battery immediately.
The power turns off by itself.
● After 90 seconds of idle operation, auto power off took effect if the
flash is set as master.
→Press the shutter button halfway or press the < > test flash
button to wake up.
● After 60 minutes (or 30 minutes) of idle operation, the flash unit
will enter sleep mode if it is set as slave.
→Press the < > test flash button to wake up.
Auto zoom does not work.
● The camera flash is not attached securely to the camera.
→Attach the camera flash’s mounting foot to the camera.
The flash exposure is underexposed or overexposed.
● There was a highly reflective object (e.g. glass window) in the
picture.
→Use FV lock.
● You used high-speed sync.
→With high-speed sync, the effective flash range will be shorter.
Make sure the subject is within the effective flash range
displayed.
● You used Manual Flash mode.
→Set the flash mode to i-TTL or modify the flash output.
Firmware Upgrade
This flash supports firmware upgrade through the USB port. Update
information will be released on our official website.
USB connection line is not included in this product. The USB
port is a standard Micro USB socket. Common USB
connection line is applicable.
Compatible Camera Models
This flash unit can be used on the following
Nikon DSLR camera models:
This table only lists the tested camera models, not all Nikon
DSLR cameras. For the compatibility of other camera
models, a self-test is recommended.
Rights to modify this table are retained.
●
detected.
● Avoid sudden impacts and the product should be dedusted
regularly.
● It is normal for the flash tube to be warm when in use. Avoid
continuous flashes if unnecessary.
● Maintenance of the flash must be performed by our authorized
maintenance department which can provide original accessories.
● This product, except consumables e.g. flash tube, is supported
with a one-year warranty.
● Unauthorized service will void the warranty.
● If the product had failures or was wetted, do not use it until it is
repaired by professionals.
● Changes made to the specifications or designs may not be
reflected in this manual.
Shut down the device immediately should abnormal operation be
Maintenance
Photos have dark corners or only parts of the target subject
are illuminated.
●
→Check the flash coverage you set. This flash unit has the flash
coverage between 24 and 105mm, which fits medium-format
cameras. Pull the wide panel out to extend the flash coverage.
The focal length of lens exceeds the flash coverage.