Gold Medal Products Co. 5301 User manual

© 2016 Gold Medal Products Co. Part No. 69042
Instruction Manual
10700 Medallion Drive, Cincinnati, Ohio 45241-4807 USA
Dual Chili & Cheese
Dispenser
Model No. 5301

Dual Chili Cheese Dispenser Model No. 5301
Page 2
gmpopcorn.com
SAFETY PRECAUTIONS
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
DO NOT immerse any part of this equipment in water.
DO NOT use excessive water when cleaning.
Keep cord and plug off the ground and away from moisture.
Always unplug the equipment before cleaning or servicing.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle.
008_051514
DANGER
Improper installation, adjustment, alteration, service, or maintenance can
cause property damage, injury, or death. Any alterations to this equipment
will void the warranty and may cause a dangerous condition. This appliance
is not intended to be operated by means of an external timer or separate
remote-control system. NEVER make alterations to this equipment. Read the
Installation, Operating, and Maintenance Instructions thoroughly before
installing, servicing, or operating this equipment.
014_020416
WARNING
To avoid burns, DO NOT touch heated surfaces.
DO NOT place or leave objects in contact with heated surfaces.
009_092414
WARNING
ALWAYS wear safety glasses when servicing this equipment.
010_010914
WARNING
No user serviceable parts inside. Refer servicing to qualified service
personnel.
011_051514
WARNING
Read and understand operator’s manual and all other safety instructions
before using this equipment. To order copies of the operator’s manual go to
gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive,
Cincinnati, OH 45241 USA 1-(800)-543-0862
022_060215

Dual Chili Cheese Dispenser Model No. 5301
Page 3
gmpopcorn.com
SAFETY PRECAUTIONS (continued)
WARNING
DO NOT allow direct contact of this equipment by the public when used in
food service locations. Only personnel trained and experienced in the
equipment operation may operate this equipment.
Carefully read all instructions before operation.
012_010914
WARNING
This machine is NOT to be operated by minors.
007_010914
Note: Improvements are always being made to Gold Medal’s equipment. This
information may not be the latest available for your purposes. It is critical that
you call Gold Medal’s Technical Service Department at -800-543-0862 for any
questions about your machine operations, replacement parts, or any service
questions. (Gold Medal Products Co. does not assume any liability for injury due
to careless handling and/or reckless operation of this equipment.)

Dual Chili Cheese Dispenser Model No. 5301
Page 4
gmpopcorn.com
INSTALLATION INSTRUCTIONS
Inspection of Shipment
After unpacking, check thoroughly for any damage which may have occurred in transit. Claims
should be filed immediately with the transportation company. The warranty does not cover
damage that occurs in transit, or damage caused by abuse, or consequential damage due to the
operation of this machine, since it is beyond our control.
Setup
Your new cheese dispenser is completely assembled and tested at the factory. Remove all
packing material and tape before starting operation.
Items Included with this Unit
Heavy Duty Bag Opener

Dual Chili Cheese Dispenser Model No. 5301
Page 5
gmpopcorn.com
Electrical Requirements
The following power supply must be provided:
5301: 20 Volts, 760 Watts, 50/60Hz.
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
DO NOT immerse any part of this equipment in water.
DO NOT use excessive water when cleaning.
Keep cord and plug off the ground and away from moisture.
Always unplug the equipment before cleaning or servicing.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle.
008_051514
A certified electrician must furnish sufficient power for proper machine operation and install any
supplied receptacle. We recommend this equipment be on a dedicated and protected circuit.
Failure to wire properly will void the warranty and may result in damage to the machine. It is Gold
Medal Products Co.’s recommendation that this machine be plugged directly into a wall outlet. The
use of extension cords is not recommended due to safety concerns, and may cause sacrificed
and/or reduced performance. Make sure cord is located to prevent a trip hazard or unit upset.
Before You Plug In Machine
. Make sure all machine switches are OFF before plugging equipment into receptacle.
2. Make sure wall outlet can accept the grounded plugs (where applicable) on the power
supply cord.
3. The wall outlet must have the proper polarity. If in doubt, have a competent
electrician inspect the outlet and correct if necessary.
4. DO NOT use a grounded to un-grounded receptacle adapter (where applicable).
5. Install unit in a level position.
CAUTION
If the supply cord is damaged, it must be replaced by Gold Medal Products Co.,
its service agent or similarly qualified persons in order to avoid a hazard.
039_080614

Dual Chili Cheese Dispenser Model No. 5301
Page 6
gmpopcorn.com
OPERATING INSTRUCTIONS
Controls and Their Functions
CHILI BUTTON – Pushing this button dispenses Chili.
CHEESE BUTTON - Pushing this button dispenses Cheese.
ON OFF SWITCH - Turns the unit ON and OFF.
HEAT CONTROL – Displays and sets the air temperature inside the cabinet using the controls
listed below. (See next page for instructions on Dispensing Temperature Adjustment)
UP BUTTON - Increases the set point temperature.
DOWN BUTTON - Decreases the set point temperature.
SET BUTTON - Sets and holds the desired temperature.
DIGITAL DISPLAY – This area displays the desired temperature and real-time
temperature of the air inside the cabinet, depending on usage.
OUTPUT INDICATOR LIGHT – When Output Light is on, it indicates the heaters are ON.
Chili Button
Cheese Button
On Off
Switch
Up Button
Down Button
Digital Display
Set Button
Output Indicator Light
Heat Control

Dual Chili Cheese Dispenser Model No. 5301
Page 7
gmpopcorn.com
Operating Instructions
. Plug the power cord into a grounded outlet and turn the warmer on.
2. Pre-heat the unit with your product inside for approximately hour to reach
operating temperature (see next page for Product Installation). Depending on the
starting temperature of the cheese or chili, they may take 2-4 hours to reach the
serving temperature of 40°F.
Note: The control displays the air temperature in the cabinet; it is factory set to
40°F. The actual product temperature may be lower or higher than the 40°F
displayed temperature depending on how long it has been heated.
3. Proper product temperature is between 40°F and 50°F.
Dispensing Temperature Adjustment
In normal operation, the heat control displays the air temperature in the cabinet. (See additional
information above related to product temperatures.)
To adjust the set point from the factory setting of 40°F to between 30°F and 45°F, follow the
steps below:
. Press SET to enter the programming mode.
•Display shows SP
2. Press SET
•Display shows the current set point temperature (between 30°F and 45°F).
3. Press the UP▲ or DOWN▼ buttons to adjust the set point temperature.
•Display shows the new set point temperature.
4. Press SET to “Lock in” the new set point temperature.
•Display shows SP
5. Press SET and DOWN▼ buttons at the same time to exit the Programming Mode.
•Display shows the current air temperature in cabinet.
Note: Display will automatically exit programing mode after one minute.

Dual Chili Cheese Dispenser Model No. 5301
Page 8
gmpopcorn.com
Product Installation
Installing and Removing Food Product
Product Installation
Step 1:
Use the Heavy Duty Bag
Opener to remove the cap
from the bagged product in
the same fashion you would
use a bottle opener.
Step 2:
Install a new tube into each bag.
Make sure that the tube is securely
seated into the bag.
A tube is included with each
Gold Medal Cheese and Chili Bag.
To order tube separately, use
Item No. 5285.
Tube Clamp
Step 3:
Open the front door of the
warmer. Open the tube clamps
by turning both cams in the
direction away from the pump
assembly (see image).
Cam
Pump
Assembly

Dual Chili Cheese Dispenser Model No. 5301
Page 9
gmpopcorn.com
Installing and Removing Food Product (continued)
Step 4:
Place the product on the rack
with the spout and tube directed
toward the front, and downward
through the openings.
Step 5:
Guide the tubes through the pump
slots from top to bottom and pass
the tubes through the tray.
Note:
The tray is required to keep
the product in the tubes at
the proper temperature.
Without the tray, the chili
and cheese will not reach
the correct temperatures.
Step 6:
Close the tube clamps by turning
the cams towards the pump
assembly, and then close the front
door of the warmer.
Product Removal:
. Open the front door of the warmer.
2. Open tube clamp (see Step 3).
3. Remove tubing from the pump slots
by pulling from the bottom up.
4. Remove product bag and tube from
the cheese dispenser.
Tray

Dual Chili Cheese Dispenser Model No. 5301
Page 10
gmpopcorn.com
Troubleshooting
Issue
Possible Cause
Solution
Unit Not Working
A.
Power to Unit
A.
Make sure the unit is securely plugged into
the
wall outlet.
Check the outlet for power.
Check the circuit breaker for the wall outlet.
Door Will Not Close
A.
Clamp
Open
A.
Close c
lamp
.
B.
Tray not fully inserted
B.
Install try correctly.
Product Does Not
Dispense
A.
Product Empty
A.
Replace empty bag.
Product is Leaking
A.
Clamp not fully closed
A.
Close clamp.
B.
Tube loose from Spout
B.
Check
tube; be sure it is securely seated into
bag.
Tube Not Reaching
Bottom of Clamp
A.
Spout not seated in
Receptacle
A.
Seat spout in receptacle.
Product is Cold
A.
Disp
enser door left open;
also see Power to Unit
A.
Keep door closed
.
Excess Product Remains
in Bag
A.
Spout not seated in
receptacle
A.
Seat spout in
receptacle.
B.
Folds in bag
B.
Lay bag flat in tray.

Dual Chili Cheese Dispenser Model No. 5301
Page 11
gmpopcorn.com
Care and Cleaning
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
DO NOT immerse in water.
Always unplug the equipment before cleaning or servicing.
025_020314
WARNING
To avoid burns, DO NOT touch heated surfaces.
DO NOT place or leave objects in contact with heated surfaces.
009_092414
Good sanitation practice demands that all food preparation equipment be cleaned regularly (only
use non-toxic, food grade cleaners). A clean looking, well-kept machine is one of the best ways of
advertising your product.
Cleaning Guidelines
. Turn Power Switch OFF, unplug the unit, and allow it to cool before cleaning.
2. Wipe exterior surfaces of the unit to clean, NEVER USE ABRASIVES on this unit.
3. Wipe interior surfaces to clean.
4. Remove the pump head assemblies (by removing the thumb screws) and wipe clean;
reattach the pump head assemblies.
Cleaning Air Intake Weekly
. Turn Power Switch OFF, unplug the unit, and allow it to cool before cleaning.
2. Use a vacuum cleaner and or a damp cloth to clean the air intake.
3. Position the unit for normal operation and reconnect to power source.

Dual Chili Cheese Dispenser Model No. 5301
Page 12
gmpopcorn.com
MAINTENANCE INSTRUCTIONS
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
DO NOT immerse any part of this equipment in water.
DO NOT use excessive water when cleaning.
Keep cord and plug off the ground and away from moisture.
Always unplug the equipment before cleaning or servicing.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle.
008_051514
DANGER
Improper installation, adjustment, alteration, service, or maintenance can
cause property damage, injury, or death. Any alterations to this equipment
will void the warranty and may cause a dangerous condition. This appliance
is not intended to be operated by means of an external timer or separate
remote-control system. NEVER make alterations to this equipment. Read the
Installation, Operating, and Maintenance Instructions thoroughly before
installing, servicing, or operating this equipment.
014_020416
WARNING
No user serviceable parts inside. Refer servicing to qualified service
personnel.
011_051514
CAUTION
THE FOLLOWING SECTIONS OF THIS MANUAL ARE INTENDED ONLY
FOR QUALIFIED SERVICE PERSONNEL WHO ARE FAMILIAR WITH
ELECTRICAL EQUIPMENT. THESE ARE NOT INTENDED FOR THE
OPERATOR.
027_010914

Dual Chili Cheese Dispenser Model No. 5301
Page 13
gmpopcorn.com
ORDERING SPARE PARTS
. Identify the needed part by checking it against the photos, illustrations, and/or
parts list.
2. When ordering, please include part number, part name, and quantity needed.
3. Please include your model number, serial number, and date of manufacture (located
on the machine nameplate) with your order.
4. Address all parts orders to:
Parts Department
Gold Medal Products Co.
0700 Medallion Drive
Cincinnati, Ohio 4524 -4807
Or, place orders by phone or online:
Phone: [phone]
(5 3) 769-7676
Fax: [phone]
(5 3) 769-8500
E-mail: [email protected]
Web Page: gmpopcorn.com

Dual Chili Cheese Dispenser Model No. 5301
Page 14
gmpopcorn.com
Cabinet Exterior – Decals and Bottom View
Item Part Description Part No.
5301
TOP COVER PANEL
36090
2
LEFT PANEL DECAL
69002
3
RIGHT PANEL DECAL
69003
4
DOOR DECAL
69004
5
RUBBER BUMPER FOOT
87247
6
0
-
32 X 7/8 FLAT HD SCREW
69045
7
BASE PLATE
36080
8
SR
-
6P3
-
4 STRAIN RELIEF
76026
9
LEAD
-
IN CORD 5 AMP PLUG
22038
1
2
3
4
8
9*
5, 6 7
*
CAUTION: If supply cord is damaged, it must be
replaced
by Gold Medal Products Co., its service agent, or
similarly qualified persons in order to avoid a hazard.

Dual Chili Cheese Dispenser Model No. 5301
Page 15
gmpopcorn.com
Cabinet Front View - Interior/Exterior
Item Part Description Part No.
5301
DOOR POWER CORD
37009
2
SR
-
6P3
-
4 STRAIN RELIEF
76026
3
INTERIOR BAG SUPPORT
36085
4
BLACK SLIDE PAN
(Tray)
36095
5
HEAT CONTROL
36 02
6
HINGE KIT
(contains both hinge sets)
69043
7
DOOR BASE PANEL SUPPORT
36097
8
SWITCH
36038
9
BLACK EXTERIOR DOOR PANEL
36098
2
3
6
5
4
8
9
7
See Pump
Components Section
1

Dual Chili Cheese Dispenser Model No. 5301
Page 16
gmpopcorn.com
Pump Components
Item Part Description Part No.
5301
PUMP CAM LOCK
36032
2
M5 SLOTTED SCREW
77 25
3
SLIDING PUMP BLOCK
3603
4
PUMP MOUNT THUMB SCREW
77 22
5
BLACK PUMP CENTER
36 00
6
5 ROLLER PUMP HEAD ASSEMBLY
36 05
1 2
3
5
6
4

Dual Chili Cheese Dispenser Model No. 5301
Page 17
gmpopcorn.com
Cabinet Back View – Interior/Exterior
Item Part Description Part No.
5301
20 VOLT CW MOTOR (White Fan)
36088R
2
.625” SNAP BUSHING
47282
3
TERMINAL BLOCK
69044
4
HEAT CONTROL SENSOR
36 03
5
.500” SNAP BUSHING
47236
6
20 VOLT FAN
36075
7
HEATER ASSEMBLY SQ
36 09
8
20 VOLT CCW MOTOR (Black Fan)
36088
9
HEAT CONTROL
36 02
0
EXTERIOR REAR PANEL
36092
ROCKER
SWITCH
DPST
42532
1
2
3
9
8
4
7
6
5
10
11

Dual Chili Cheese Dispenser Model No. 5301
Page 18
gmpopcorn.com
Accessories
Item Part Description Part No.
530
1
HEAVY DUTY BAG OPENER
5260
1

Dual Chili Cheese Dispenser Model No. 5301
Page 19
gmpopcorn.com
WIRING DIAGRAM
Model No. 5301

Dual Chili Cheese Dispenser Model No. 5301
Page 20
gmpopcorn.com
© 2016 – The text, descriptions, graphics, layout, and other material in this publication are the exclusive property of
Gold Medal Products Co. and shall not be used, copied, reproduced, or published in any fashion, including website
display, without its express written consent.
WARRANTY
Gold Medal Products Co. warrants to the original purchaser each item of its manufacture to
be free of defects in workmanship and material under normal use and service. Gold Medal
Products Co.’s obligation under this warranty is limited solely to repairing or replacing parts,
f.o.b. Cincinnati, Ohio, which in its judgment are defective in workmanship or material and
which are returned, freight prepaid, to its Cincinnati, Ohio factory or other designated point.
Except for “Perishable Parts” on specific machines, the above warranty applies for a period
of two (2) years from the date of original sale to the original purchaser of equipment when
recommended operating instructions and maintenance procedures have been followed. These
are packed with the machine. Parts warranty is two (2) years, labor is six (6) months.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR
IMPLIED, AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON OUR PART,
INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY. THERE ARE
NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE
HEREOF. In no event shall Gold Medal Products Co. be liable for special, incidental or
consequential damages. No claim under this warranty will be honored if the equipment covered
has been misused, neglected, damaged in transit, or has been tampered with or changed in any
way. No claim under this warranty shall be honored in the event that components in the unit at
the time of the claim were not supplied or approved by Gold Medal Products Co. This warranty
is effective only when electrical items have been properly attached to city utility lines only at
proper voltages. This warranty is not transferable without the written consent of Gold Medal
Products Co.
The term “Original Purchaser” as used in this warranty shall be deemed to mean that person,
firm, association, or corporation who was billed by the GOLD MEDAL PRODUCTS CO.,
or their authorized distributor for the equipment.
THIS WARRANTY HAS NO EFFECT AND IS VOID UNLESS THE ORIGINAL
PURCHASER FIRST CALLS GOLD MEDAL PRODUCTS CO. AT 1-800-543-0862 TO
DISCUSS WITH OUR SERVICE REPRESENTATIVE THE EQUIPMENT PROBLEM,
AND, IF NECESSARY, FOR INSTRUCTIONS CONCERNING THE REPAIR OR
REPLACEMENT OF PARTS.
NOTE: This equipment is manufactured and sold for commercial use only.
10700 Medallion Drive, Cincinnati, Ohio 45241
-
4807 USA
gmpopcorn.com
Phone: [phone] Fax: [phone]
[phone] [phone]