GORBEL G-Force Q2 Series User manual

G-Force® & Easy Arm Q2 - iQ2 Service Manual Gorbel Inc.
Revised 5/21- 1 Month Year
Gorbel®Dealer
Date
G-Force®&EasyArm
Q2andiQ2Series
AllModels/AllCapacities
Gorbel®CustomerOrderNo./SerialNo.
ServiceManual
Issued:5/2021
PLEASE NOTE:
This is the Service Manual for Gorbel’s G-Force and
Easy Arm Q2 & iQ2 units.
Distributed by Ergonomic Partners
[email protected]
www.ErgonomicPartners.com
Tel: [phone]
®

G-Force® & Easy Arm Q2 - iQ2 Service Manual Gorbel Inc.
Revised 5/21 0 - 1
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G-Force® & Easy Arm Q2 - iQ2 Service Manual Gorbel Inc.
Revised 5/210 - 2
Index
Page
Chapter 1 - Safe Hoist Operating Guidelines ...............................................................................1-1
Chapter 2 - Technical Specifications ............................................................................................2-1
Chapter 3 - Removal Procedure...................................................................................................3-1
Chapter 4 - Control and Programming .........................................................................................4-1
Chapter 5 - Software Field Upgrade.............................................................................................5-1
Chapter 6 - Troubleshooting
• Troubleshooting Procedure .............................................................................................6-1
• Troubleshooting Section I: Functional Failure Table .......................................................6-2
• LED Chart........................................................................................................................6-6
• Troubleshooting Section II: System Fault Diagnostics Chart ..........................................6-7
• Q2-iQ2 Fault/Error/Warning Code Corrective Actions.....................................................6-9
Chapter 7 - Electrical Schematics ................................................................................................7-1
Chapter 8 - Adjustments
• Limit Switch Adjustment ..................................................................................................8-1
• Wire Rope Replacement Adjustment ..............................................................................8-2
• Linear Transducer Adjustment ........................................................................................8-3
• Slack Spring Adjustment .................................................................................................8-4
Chapter 9 - Parts and Assembly
• Actuator ...........................................................................................................................9-2
• Sliding Handle ...............................................................................................................9-30
• Pendant Handle.............................................................................................................9-38
• Force Sensing Handle ...................................................................................................9-47
• Coil Cords......................................................................................................................9-51
• G360™ ..........................................................................................................................9-55
• Easy Arm Components..................................................................................................9-61
Chapter 10 - Recommended Tools & Parts................................................................................10-1

G-Force® & Easy Arm Q2 - iQ2 Service Manual Gorbel Inc.
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G-Force® & Easy Arm Q2 - iQ2 Service Manual Gorbel Inc.
Revised 5/211 - 1
General
There is no one single factor that is more important for minimiz-
ing the possibility of personal injury to the operator and those
working in the area, or damage to property, equipment, or material
than being familiar with the equipment and using Safe Operating
Practices.
Hoists/trolleys are designed for lifting and transporting of material
only. Under no circumstances, either during initial installation or in
any other use, should the hoist be used for lifting or transporting
personnel.
No operator should be permitted to use the equipment that is
not familiar with its operation, is not physically or mentally fit, or
has not been schooled in safe operating practices. The misuse
of hoists can lead to certain hazards which cannot be protected
against by mechanical means; hazards which can only be avoided
by the
exercise of intelligence, care, and common sense.
Safe Operating Practices also involve a program of periodic
inspection and preventative maintenance (covered in a separate
section). Part of the operator’s training should be an awareness of
potential malfunctions/hazards requiring adjustments or repairs,
and bringing these to the attention of supervision for corrective
action.
Supervision and management also have an important role to play
in any safety program by ensuring that a maintenance schedule is
adhered to, and that the equipment provided for the operators is
suitable for the job intended without violation of one or more of the
rules covering safe operating practices and good common sense.
The Safe Operating Practices shown are taken in part from the
following publications:
• American National Standard Institute (ANSI)
• Safety Standards for Cranes, Derricks, Hoists
• ANSI B30.2 - Overhead and Gantry Cranes
• ANSI B30.16 - Overhead Hoists
Do’s and Don’ts (Safe Operation of Hoists)
The following are Do’s and Don’ts for safe operation of overhead
hoists. A few minutes spent reading these rules can make an
operator aware of dangerous practices to avoid and precautions to
take for his own safety and the safety of others. Frequent
examinations and periodic inspections of the equipment as well as
a conscientious observance of safety rules may save lives as well
as time and money.
DON’TS - HOISTS
1. Never lift or transport a load until all personnel are clear and
do not transport the load over personnel.
2. Do not allow any unqualified personnel to operate hoist.
3. Never pick up a load beyond the capacity rating appearing on
the hoist. Overloading can be caused by jerking as well as by
static overload.
4. Never carry personnel on the hook or the load.
5. Do not operate hoist if you are not physically fit.
6. Do not operate hoist to extreme limits of travel of cable with-
out first checking for proper limit switch action.
7. Avoid impact between two hoists or between hoist and end
stop.
8. Do not tamper with or adjust any parts of the hoist unless
specifically authorized to do so.
9. Never use the load cable as a sling.
10. Do not divert attention from load while operating hoist.
11. Never leave a suspended load unattended.
12. Do not use limit switch(es) for normal operating stop(s).
These are safety devices only and should be checked on a
regular basis for proper operation.
13. Never operate a hoist that has an inherent or suspected me-
chanical or electrical defect.
14. Do not use load cable as a ground for welding. Never touch a
live welding electrode to the load cable.
15. Do not jog controls unnecessarily. Hoist motors are generally
high torque, high slip types. Each start causes an inrush of
current greater than the running current and leads to over-
heating and current failure, or burnout, if continued to excess.
16. Do not operate hoist if load is not centered under hoist.
17. Do not operate hoist if cable is twisted, kinked, or damaged.
18. Do not remove or obscure label.
19. Do not permanently activate operator present sensor.
20. Do not dis/reassemble components while the hoist is ener-
gized, ‘Hot-Swapping’ of components is strongly discouraged.
DO’S - HOISTS
1. Read and follow manufacturer’s instruction, installation, and
maintenance manuals. When repairing or maintaining a hoist,
use only manufacturer’s recommended parts and materials.
2. Read and follow all instruction and warning information on or
attached to a hoist.
3. Remove the hoist from service and thoroughly inspect and
repair, as necessary, if unusual performance or visual defects
(such as peculiar noise, jerky operations, travel in improper
direction, or obviously damaged parts) are noticed.
4. Establish a regular schedule of inspection and maintain re-
cords for all hoists with special attention given to hooks, load
cables, brakes, and limit switches.
5. Check operation of brakes for excessive drift.
6. Never lift loads over people, etc.
7. Check for damaged hooks and load cable.
8. Keep load cable clean and well maintained.
9. Check the load cable for improper seating, twisting, kinking,
wear, or other defects before operating the hoist.
10. Make sure a load clears neighboring stockpiles, machinery,
or other obstructions when raising, lowering, or traveling the
load
11. Center hoist over the load before operating.
12. Avoid swinging of load or load hook when traveling the hoist.
13. Be sure the load attachment is properly seated in the saddle
of the hook. Balance load properly before handling. Avoid
hook tip loading.
14. Pull in a straight line, so that neither hoist body nor load
cable are angled around an object.
15. Take up slack slowly.
16. Know the hand signals for hoisting, cross travel, and crane
travel if working with cab-operated hoists or cranes. Operators
should accept signals of only those persons authorized to give
them.
Chapter 1 - Safe Hoist Operating Guidelines

G-Force® & Easy Arm Q2 - iQ2 Service Manual Gorbel Inc.
Revised 5/21 2 - 1
G-Force Q2& iQ2
Max Capacity lb.
[kg] 165 lb
[75kg] 330 lb [150kg] 660 lb [300kg] 1320 lb [600kg]
Max Lift Speed
Unloaded ft/min
[m/min] 195 fpm
[29 mpm] 95 fpm [29 mpm] 45 fpm [14 mpm] 25 fpm [8 mpm]
Max Lift Speed
Fully Loaded ft/min
[m/min] 120 fpm
[37 mpm] 60 fpm [18 mpm] 40 fpm [12 mpm] 20 fpm [6 mpm]
Max Float Mode Lift Speed ft/min
[m/min] 110 fpm
[34 mpm] 55 fpm [17 mpm] 40 fpm [12 mpm] 20 fpm [6 mpm]
Max Lift Range ft
[m] 11
[3.4] 5.5 [1.7]
Max Lift Stroke ft
[m] 8
[2.4] 5.5 [1.7]
Primary Voltage VAC Single Phase 220 +/- 10%
Maximum Current Amps 6
Duty Cycle H5 H5 H4 H3
Available Tooling Power 24VDC @ 0.5A
Lifting Media 3/16” dia. 19x7 Preformed
Stainless Steel Wire Rope 1/4” dia. 19x7 Preformed Stainless Steel Wire Rope
Operating Temperature Range °F [°C] 41 – 122 [5 – 50]
Operating Humidity Range
(Non-Condensing) 35 - 90%
Environmental Rating NEMA 5
Weight Display Accuracy +/- 1% Rated Capacity
UL/CSA Certified YES
CE Certified YES
Actuator I/O (iQ2 Model)
Inputs, Type 8, Sinking
Input Current @ 24 VDC 6ma
Outputs, Type 4, FET
Continuous Current/Channel Amps 0.5
Module Max Current Amps 0.5
Handle with X67 I/O Module (iQ2 Model)
Inputs, Type 8, Sinking
Input Current @ 24 VDC 4mA
Outputs, Type 8, FET
Continuous Current/Channel Amps 0.5
Max Current Amps 0.5
Handle with Standard I/O (Q2 Model)
Inputs, Type 2, Sourcing
Input Current @ 24 VDC 60mA
Outputs, Type 2, Relay
Max Switch Current Amps 0.5
Max Available Current Amps 0.5
Chapter 2 - Technical Specifications: G-Force Q2/iQ2

G-Force® & Easy Arm Q2 - iQ2 Service Manual Gorbel Inc.
Revised 5/212 - 2
Easy Arm Q2& iQ2
Max Capacity lb.
[kg] 165 lb
[75kg] 330 lb [150kg] 660 lb [300kg]
Standard Crane Spans ft [m] 6 [1.83], 8 [2.44], 10 [3.05], 12 [3.66], and
14 [4.28] 8 [2.44], 10 [3.05], 12 [3.66], and 14
[4.28]
Standard Crane Height Under Hook (HUH) ft [m] 6 [1.83], 8 [2.44], 10 [3.05], and 11 [3.35]
Degree of Arm Rotation Primary Arm: 335°
Secondary Arm: 325° Primary Arm: 345° Secondary Arm: 325° Primary Arm: 340° Secondary Arm: 310°
Arm Rotation Friction Brakes Yes
Max Lift Speed
Unloaded ft/min
[m/min] 195 fpm
[59 mpm] 95 fpm [29 mpm] 45 fpm [14 mpm]
Max Lift Speed
Fully Loaded ft/min
[m/min] 120 fpm
[37 mpm] 60 fpm [18 mpm] 40 fpm [12 mpm]
Max Float Mode
Lift Speed ft/min
[m/min] 110 fpm
[34 mpm] 55 fpm [17 mpm] 40 fpm [12 mpm]
Max Lift Range ft [m] 11[3.4]
Max Lift Stroke ft [m] 8 [2.4]
Primary Voltage VAC Single Phase 220 +/- 10%
Maximum Current Amps 6
Duty Cycle H5 H5 H4 H3
Available Tooling Power 24VDC @ 0.5A
Lifting Media 3/16” dia. 19x7 Preformed
Stainless Steel Wire Rope 1/4” dia. 19x7 Preformed Stainless
Steel Wire Rope
Operating Temperature Range °F [°C] 41 – 122 [5 – 50]
Operating Humidity Range
(Non-Condensing) 35 - 90%
Environmental Rating NEMA 5
Weight Display Accuracy +/- 1% Rated Capacity
UL/CSA Certified YES
CE Certified YES
Actuator I/O (iQ2 Model)
Inputs, Type 8, Sinking
Input Current @ 24 VDC 6ma
Outputs, Type 4, FET
Continuous Current/Channel Amps 0.5
Module Max Current Amps 0.5
Handle with X67 I/O Module (iQ2 Model)
Inputs, Type 8, Sinking
Input Current @ 24 VDC 4mA
Outputs, Type 8, FET
Continuous Current/Channel Amps 0.5
Max Current Amps 0.5
Handle with Standard I/O (Q2 Model)
Inputs, Type 2, Sourcing
Input Current @ 24 VDC 60mA
Outputs, Type 2, Relay
Max Switch Current Amps 0.5
Max Available Current Amps 0.5
Technical Specifications: Easy Arm Q2/iQ2

G-Force® & Easy Arm Q2 - iQ2 Service Manual Gorbel Inc.
Revised 5/21 3 - 1
Chapter 3 - Removal Procedure
If it has been determined that the G-Force® Q2 or iQ2 system must be returned to Gorbel or another authorized
service location, or if the system is being relocated for some other reason, please follow the guidelines listed below:
1. Locate the original shipping box and materials or use a suitable alternative if necessary. Gorbel can provide
a new shipping box upon receipt of a purchase order. Do not ship the unit anywhere strapped to a pallet or
inside an empty box without any protection or packing material.
2. Disconnect any tooling or non-Gorbel® accessories including air hose fittings, external electrical switches,
harnesses, etc. Do not send any of these items back unless specifically requested by Gorbel® After the
Sale Service.
3. If possible, before powering off the system and
disconnecting the control handle, raise the wire
rope assembly to the upper limit.
4. Disconnect the coil cord assembly from both the
actuator and the handle or swivel assembly. Pack
these components carefully to avoid shipping
damage (diagram 1).
5. If you are returning the system to Gorbel for
service, upgrading, etc., mark the box clearly with
the RMA (Return Material Authorization) number
supplied by Gorbel® After the Sales Service (800-
821-0086) and include a copy of the RMA in the
box whenever possible. Do not send any compo-
nents back to Gorbel without an RMA.
6. If you are returing the actuator from an Easy Arm
system, you must unplug the twist lock power
connection at the top of the mast and disconnect
the communication cable that comes from the Arm
assembly. Next, loosen the four M8 socket head
cap screws that secure the actuator to the back of
the Arm assembly and lift the actuator off the Arm
assembly. If you are returning the handle and coil
cord, you must disconnect them from the far end
of the Arm assembly (diagram 2). Diagram 1.
COMMUNICATION CABLE
M8 SOCKET HEAD CAP
SCREWS (4)
Diagram 2.

G-Force® & Easy Arm Q2 - iQ2 Service Manual Gorbel Inc.
Revised 5/214 - 1
TIP: Complete Control and Programming Procedure can be found in the Program Mode sections of the G-Force or
Easy Arm Q2 & iQ2 Installation, Operation & Maintenance Manual.
Chapter 4 - Controls and Programming
Menu Group
Name
Sub-
Group/
Navigation
Parameter
Name Feature Description Value
Virtual
Limits
Overview: Configure operating limits without additional sensors, toggle between limits with Digital
Inputs. Four (4) virtual limit sets are available with a standard Q2 or iQ2 unit. The Limits Sets 1 and
2 are programmable via the Handle Program Menu (where the set programmed is toggled with a
preconfigured Digital Input). More virtual limit sets are possible to configure via the visualization or
with custom programming.
Gorbel® Recommends: The minimum distance between any two virtual limits to be no less than two
(2) inches for best performance and user experience. Please note this distance is greatly dependent
on Unit Speed, Responsiveness, Capacity, and Load, individual results may vary.
Note: Gorbel® G-Force® & EasyArm® products are capable of achieving consistent positioning to
0.5 inches.
- - - - UPPER LIMIT Keep the hook at the desired position and
select to set the upper limit. - -
- - - - LOWER LIMIT
Keep the hook at the desired position and
select to set the lower limit.
Note: Setting the upper and lower virtual limits
to the same position will cause the unit to not
travel in either direction.
- -
- - - -
LOWER
SLOW
DOWN
Keep the hook at the desired position and
select to set the lower slowdown limit. (When
traveling downward the load slows down from
max speed once crossing this limit).
- -
- - - -
UPPER
SLOW
DOWN
Keep the hook at the desired position and
select to set the upper slowdown limit. (When
traveling upward the load slows down from
max speed once crossing this limit).
- -
- - - - UPPER
RESUME
Keep the hook at the desired position and
select to set the upper resume limit. (When
traveling upward the hook’s speed increases
from the upper slowdown speed to the regular
speed at this position).
- -
- - - -
ADJUST
SLOW
DOWN
SPEED
Allows one to set the speed of slowdown for
both the upper and lower slow down limits.
It first displays the current slowdown speed,
and by toggling, one can select speeds from
5-50% of max speed (Multiples of 5) as set in
the SPEED MENU.
5-50%
- - - -
VL MENU
RESET
SETTINGS
Reset all programmed virtual limits in this
menu. - -
RETURN TO
MAIN MENU Return back to the main selection menu. - -

G-Force® & Easy Arm Q2 - iQ2 Service Manual Gorbel Inc.
Revised 5/21 4 - 2
Speed
Overview: Configure the speed that the hook travels.
Note: An unloaded hook/tool will travel faster than a loaded one.
- - - - CURRENT
SPEED XX%
Displays current speed as a percentage of the
maximum speed available in the system.
Read-
Only
- - - -
SPEED
MENU
SELECT
SPEED
XX %
Maximum hoist speed selection, range of 10
– 100% corresponding to lowest and high-
est speed. Click on the menu button to cycle
through various percentages and click on the
G-Force button to select.
10-100%
RETURN TO
MAIN MENU Return back to the main selection menu. - -
Response
Overview: Configure the lifting responsiveness or the acceleration setting.
- - - - CURRENT
XXX
Displays the current response setting. (Medi-
um by default)
Read-
Only
- - - - RESPONSE
The handle control response options are de-
fined as follows:
Low = 75% of the maximum responsiveness
setting
Medium = 85% of the maximum responsive-
ness setting
High = maximum responsiveness setting
LOW
MEDIUM
HIGH
RETURN TO
MAIN MENU Return back to the main selection menu. - -
FSH
Shortcut - - - - FAST ZERO FSH
This menu provides a short cut to tare the
Force Sensing Handle. Clicking the Float
Mode button will perform the tare process.
NOTE: This menu will not be displayed unless
a Force Sensing Handle is connected.
- -
Settings
Overview: Configure settings to fine tune the G-Force® to the application. Adjustments to Float
mode, User Overload, Idle Timers, and Force Sensing Handle settings can be made within.
- - - -
ZERO
WEIGHT DIS-
PLAY
Record and tare (zero) the current lifted
weight. - -
- - - - WEIGHT
READ
Toggle between enabling and disabling the
load weight display. Once enabled, weight is
displayed two seconds into standard operation
(unit idling).
ON_
OFF
- - - - DISPLAY
Toggle the unit of the weight readout display
between pounds (English) and kilograms
(Metric).
METRIC
ENGLISH
FLOAT
MODE
SUB-
MENU
- -
ENABLE/DIS-
ABLE
FLOAT MODE
Enable/Disable running Float Mode relat-
ed features, such as Standard Float Mode,
Remote-Mount Float Mode Trigger, Dual Float
Mode Weights, etc.
- -
FLOAT
MODE
ANTI-
RECOIL
AT OVER
FORCE /
SPEED
Startup screen when this sub-menu is ac-
cessed. The currently configured Anti-Recoil
detection method is displayed (see next item
for details on the detection methods).
Read-
Only

G-Force® & Easy Arm Q2 - iQ2 Service Manual Gorbel Inc.
Revised 5/214 - 3
Settings
FLOAT
MODE
SUB-
MENU
FLOAT
MODE
ANTI-
RECOIL
TO OVER
FORCE/
SPEED
Toggle Anti-Recoil detection method between
standard over-speed and over-force detec-
tions. Anti-Recoil protects against a dropped
weight while running Float Mode which would
cause the unit to speed upward until hitting
an object or a push force equivalent to the
dropped weight.
Over-Speed Detection: Unit terminates Float
Mode if speed exceeds maximum Float Mode
speed at 90% of unit loaded speed.
Over-Force Detection: Unit terminates Float
Mode if user’s operating force exceeds the
maximum force limit or a dropped weight is
detected by evaluating the force profile. Differ-
ent from Over-Speed Detection, unit can run
at the maximum Float Mode speed.
Note:
a. Maximum force limit defaults at 35 lbs.
b. A dropped weight profile assumes the oper-
ator has both hands offthe weight (tooling) as
the unit speeds upward. Detection ability may
reduce if user attempts to stop the unit or if the
tooling swings heavily.
If the total lifted weight (e.g. tool and part)
is less than the maximum force limit, Over-
Speed Detection is applied.
OVER
FORCE
OVER
SPEED
TURN ON
SS CHECK
Steady-State Check monitors the Hook’s mo-
tion up or down at a set speed for a specific
duration. If this condition is met the G-Force
stops because of an anti-recoil event. The
anti-recoil Max Force detection mode can
now be adjusted via the MAX FORCE setting
below once Turn ON SS Check is selected.
- -
MAX FORCE
Set Anti-Recoil Over-Force Detection maxi-
mum force limit between 15 and 45 lbs. at 5
lb. increments.
Note:
a. Anti-Recoil Over-Force Detection limits
increased for 660 lb. units. Limits are between
30 and 90 lbs. at 5 lb. increments.
b. Turn on SS Check for this Menu to be
available.
15-45lbs.
DEFAULT
SETTINGS
Unit is reset to the default setup according to
the configured detection method. For example,
unit configured with Over-Force Detection de-
faults to 35 lbs. maximum force limit, dropped
weight profile checkup and conditional Over-
Speed Detection.
Note:
UNLOAD STOP option is turned offfor both
methods.
- -
RETURN BACK TO
PREVIOUS MENU Return back to the Settings selection menu. - -
RETURN TO
MAIN MENU Return back to the main selection menu. - -

G-Force® & Easy Arm Q2 - iQ2 Service Manual Gorbel Inc.
Revised 5/21 4 - 4
Settings
FLOAT
MODE
SUB-
MENU
- - FLOAT MODE
GAINS
Float Mode Gain Selection Sub-Menu. Selec-
tions from Lowest which is the least respon-
sive but most stable, to High which is the most
responsive and least stable.
Note:
Capacities less than 660lbs are not capable
of adjusting these Gains and will only display:
‘Does Not Apply’.
-DOES
NOT AP-
PLY
-LOWEST
-LOW
-DEFAULT
(MEDIUM)
-HIGH
RETURN BACK TO
PREVIOUS MENU Return back to the Settings selection menu. - -
RETURN TO
MAIN MENU Return back to the main selection menu. - -
USER
OVER-
LOAD
SUB-
MENU
CHANGE
OVERLOAD
LIMIT
AT OVLD
LBS XXXX
Startup screen when this sub-menu is ac-
cessed. Displays the current overload limit.
The G-Force® is overloaded approximately
when the load exceeds the Overload Limit +
the OP FORCE (Operator Force Limit).
Note:
This limit is superseded by the G-Force®
capacity limit.
Read-
Only
TARE
OVLD LMT
When selected, unit tares the total lifted weight
supported by the wire rope as the Overload
Limit.
Maximum Limit = Rated capacity plus 5 lbs.
for G-Force® 165# and Easy Arm 165# mod-
els, or 101% of the rated capacity plus 5 lbs.
for all other models.
Minimum Limit = 25% of the rated capacity.
Note:
a. This can be monitored in Run Mode if “WT
READ ON” is selected in the settings Menu.
b. A warning is triggered if the tare weight is
outside this range.
41-170lbs
83-338lbs
165-
672lbs
330-
1338lbs
SET LIMIT
LBS ####
Set the Overload Limit to the selected ####
lbs. limit.
How the maximum and minimum limit rang-
es are determined for the Overload Limit are
shown above. Clicking the MENU pushbutton
decrements the limit from the maximum, one
lb. at a time. Press the G-Force® button to
confirm selection.
See
above
RETURN BACK TO
PREVIOUS MENU Return back to the Settings selection menu. - -
RETURN TO
MAIN MENU Return back to the main selection menu. - -
USER
OVER-
LOAD
SUB-
MENU
CHANGE
OPERATOR
FORCE
AT FORCE
LBS XXX
Startup screen when this sub-menu is ac-
cessed. Displays the current operator force.
An operator’s push and pull force is an extra
loading to the system, especially when handle
is mounted on the tooling. This sub-menu
allows one to set a Force Limit to account for
different user’s operating force thus reducing
chance of false overload detection. The limit
should not be set larger than necessary as it
reduces detection capability.
Read-
Only
TO FORCE
LBS ##
Set Operating Force Limit in 1 lb. increments.
By default, the limit is set at 15 lbs. 5-25lbs.

G-Force® & Easy Arm Q2 - iQ2 Service Manual Gorbel Inc.
Revised 5/214 - 5
Settings
USER
OVER-
LOAD
SUB-
MENU
RETURN BACK TO
PREVIOUS MENU Return back to the Settings selection menu. - -
RETURN TO
MAIN MENU Return back to the main selection menu. - -
USER
OVER-
LOAD
SUB-
MENU
CHANGE
SENSITIV-
ITY
AT LEVEL X
Startup screen when this sub-menu is ac-
cessed. Displays the current overload detec-
tion sensitivity. The sensitivity parameter can
be reduced to prevent false detection when
operating a load at no greater than the Over-
load Limit.
CAUTION: Do not reduce the sensitivity
unless it is necessary due to actual usage.
A reduced sensitivity increases the time to
detect a legitimate overload condition that may
result in damages to the unit.
Read-
Only
TO LEVEL X
Set Overload Detection Sensitivity to between
5 (HIGH) and 1 (LOW) one level decrements
at a time. By default, the sensitivity is set at
5.
1-5
RETURN BACK TO
PREVIOUS MENU Return back to the Settings selection menu. - -
RETURN TO
MAIN MENU Return back to the main selection menu. - -
TIMER
SUB-
MENU
HANDLE
TIMER
AT LIMIT
SEC ## MIN
The Idle Time Exceeded Warning timer setting
for the slide and pendant handle run modes.
Read-
Only
SET LIMIT
SEC ## MIN
Set the run mode Idle Time Exceeded timer
by clicking the MENU pushbutton to increment
the timer one second at a time. Press the
G-Force® button to confirm selection.
1-59s, &
1, 5, 10,
15m
FLOAT
TIMER
AT LIMIT
SEC ## MIN
The Idle Time Exceeded Warning timer setting
for Float mode.
Read-
Only
SET LIMIT
SEC ## MIN
Set the Float mode Idle Time Exceeded timer
by clicking the MENU pushbutton to increment
the timer one second at a time. Press the
G-Force® button to confirm selection.
1-59s, &
1, 5, 10,
15m
CUSTOM
TIMER
AT LIMIT
SEC ## MIN
The timer setting for custom motion such as
Auto Home or another motion profile.
Read-On-
ly
SET LIMIT
SEC ## MIN
Set the Custom timer by clicking the MENU
pushbutton to increment the timer one sec-
ond at a time. Press the G-Force® button to
confirm selection.
1-59s, &
1, 5, 10,
15m
RETURN BACK TO
PREVIOUS MENU Return back to the Settings selection menu. - -
RETURN TO
MAIN MENU Return back to the main selection menu. - -
FSH
HNDL
SUB-
MENU
- - —FSH—
DISABLED
Force Sensing Handle Menu will be disabled
for all handles other than Force Sensing
Handle
Read-
Only
- - ZERO FSH
WEIGHT
Tare the FSH handlebar weight to zero the
load cell signal. - -
- - CHANGE
TO
Change FSH type to remote if current type is
inline (or vice versa).
INLINE
REMOTE

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Settings
FSH
HNDL
SUB-
MENU
- - SET FRCE
TO
Change FSH Start up force to large if current
setting is small (or vice versa).
LARGE
SMALL
- - DEADBAND
CENTER
FSH deadband averaging to improve sensitivi-
ty of FSH signal by centering it. - -
- - DEFAULT
SETTINGS Apply default setting of FSH. - -
RETURN BACK TO
PREVIOUS MENU Return back to the Settings selection menu. - -
RETURN TO
MAIN MENU Return back to the main selection menu. - -
- - - - SETTINGS
-RESET!- Reset all custom features in the settings menu - -
- - - - CLEAR
RUN TIME
Reset the runtime – To remove service warn-
ing (Service Warning is setup on the Service
Menu page of Program Menu on the HMI).
- -
- - - - IP ADDRESS:
Displays the IP Address of the CPU. Refer to
instructions in the appendices on connecting
to the Access Point and accessing the Visual
Interface via a VNC viewer.
XXX.XXX.
XXX.XXX
RETURN TO
MAIN MENU Return back to the main selection menu. - -
ADVANCED
SETTINGS
Overview: These menu options are available based on the I/O selection in the HMI; none will ap-
pear if there are no I/O points configured. Additional details can be found in the Input/Output Fucn-
tionality section & Appendices of the Installation and Operation Manual.
- - - -
DUAL
FLOAT MODE
TOOL
WEIGHT
Record tooling weight for the Dual Float Mode
weights feature. - -
- - - -
DUAL
FLOAT MODE
LOAD
WEIGHT
Record tooling and load weights for the Dual
Float Mode weights feature. - -
- - - -
ANTI-DROP
TOOL
WEIGHT
Tare tooling weight for anti-drop feature. The
minimum difference between unloaded and
loaded tool weight is 20 lbs. for G-Force® and
25 lbs. for Easy Arm®.
- -
- - - - MENU TO
SET HOME
Program the auto home tracking position (load
must be at desired position when setting). - -
RETURN TO
MAIN MENU Return back to the main selection menu. - -
LANGUAGE
SELECTION

Chapter 5 - Software Field Upgrade
1. Purpose
This procedure describes steps to field upgrade the software on the G-Force® Q2 and iQ2 products.
2. Scope
This procedure applies to both Q2 and iQ2 G-Force® and Easy Arm® products.
3. Prerequisites
SAFETY WARNING: Activities described in this procedure can cause personal harm. The minimum per-
sonal protective equipment (PPE) that must be worn at all times include safety glasses with side shields
and safety shoes. Additional PPE required for specific activities will be noted in the instruction.
Tools Used:
• Memory stick (Suggested: SanDisk UltraFlair Series: SDCZ73-016G-G46, Minimum capacity 1GB).
• Software Upgrade files supplied by Gorbel® AtSS.
• Laptop with WiFi connectivity (or RJ45 port and Cat5 Ethernet cable).
• VNC Viewer software tool installed on computer.
• Q2 or iQ2 G-Force® / Easy Arm®.
• 220VAC Power Supply to the G-Force®.
4. Responsibilities
Operator, Production Supervisor, Assembly Technician, Robotics Engineer and Electrical Engineer.
5. Procedure
5.1 Updating New Software from V2.0.1 and up
• Copy the content of the folder update_installer_V2.X.X to a USB Flash Drive.
The USB must contain only this as content: Default_X20CP04xx folder and arnbcfg.xml file
(Refer below)
• Plug in the USB Flash Drive into the USB port in the G-Force® service door (Ref: Fig 1)
• Power down the G-Force®.
• Power back up the G-Force®.
• The system reboots multiple times to install the Software.
• Once the Handle Screen displays a message “LIFT READY” or “E-STOP ENGAGED”, remove the
USB.
Figure 1: USB port
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• Connect to the G-Force® AP (See Appendix C for instructions on connecting to the AP) at the
G-Force® IP Address 192.168.105.26 on the VNC viewer.
Need a VNC Viewer Program? Gorbel® recommends the B&R VNC Viewer (See Appendix B for
instructions to install).
• In the HMI Visualization login page, see the top right corner for SW Version, and verify that it matches
the desired upgrade.
5.1.1 Verifying that the right configuration exists
• Inside the VNC Viewer click the System Config tab on the left pane of the Visualization to open
the configuration page.
• Verify that the Manual Configuration is populated correctly.
• If not configured, click on Import From Selected (Ref: Fig 2 – Red Circle), to apply all the con-
figuration settings that were previously set before the software upgrade (Make sure it is factory_
XXXXXX_c.xml file for calibration values to be set back).
• Restart the G-Force® to apply the settings. (Ensure that USB drive has been removed before this
step).
Figure 2: System Configurations Page - Import
5.2 Updating New Software from V2.0.0
5.2.1 Copying current configuration to the USB
• Power on the G-Force®.
• Plug in the USB Flash Drive into the USB port in the G-Force® service door (Ref: Fig 1)
• Connect to the G-Force® AP (See Appendix C for instructions on connecting to the AP) at the
G-Force® IP Address 192.168.105.26 on the VNC viewer.
• Need a VNC Viewer Program? Gorbel® recommends the B&R VNC Viewer (See Appendix B for
instructions to install).
• In the HMI Visualization click the System Config tab on the left pane of the screen to open the
configuration page.
• Click on USB (Ref: Fig 3 – Green Circle) to select the USB Flash Drive.
• Click on the text field (Ref: Fig 3 – Red Box) and, using the popup keyboard, Name the file “back-
up_mm_dd_yy” for easy identification later.
• Click on Create New (Ref: Fig 3 – Red circle) to create a backup for all the currently set configura-
tions. (This backup will be saved in the Flash Drive that is plugged into the Actuator).
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Note:
You can verify the configuration backup file was created successfully by removing the flash drive from the
G-Force and checking on a computer to ensure that the newly created file, “backup_mm_dd_yy”, is there.
Figure 3: System Configuration Page - Create Backup
5.2.2 Software Upgrade
• Copy the content of the folder initial_install_V2.X.X to a USB Flash Drive.
The USB must contain only this as content: Default_X20CP04xx, Default_X20CP04xx_RemoteIn-
stall folder and arnbcfg.xml file. (Refer below)
• Power down the G-Force and ensure the Flash Drive with the Software upgrade file is in the USB
service port (Ref: Fig 1).
• Power up the G-Force®. The CPU will be automatically updated. During this process, the CPU will
reboot at least once (LEDs will flash off). There is no other visual feedback that the USB update is
in progress. When the handle reads G-Force Ready to Lift, it indicates the update is complete.
5.2.3 Updating the configuration from the backup
• Inside the VNC Viewer click the System Config tab on the left pane of the Visualization to open the
configuration page.
• Click on USB (Ref: Fig 4 – Green Circle) to see the available configuration files.
• Use the Up and Down Arrow Keys (Ref: Fig 4 – Green Box) to choose the file created in step 5.1
named similar to “backup_mm_dd_yy” (Ref: Fig 4 – Red Box).
• Click on Import From Selected (Ref: Fig 4 – Red Circle), to apply all the configuration settings
that were previously set before the software upgrade.
• Restart the G-Force® to apply the settings.
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Figure 4: System Configuration Page - Import
• In the HMI Visualization login page, see the top left column for SW Version, and verify that it
matches the desired upgrade.
6. References
Refer to Appendices: Appendix B - AP VNC Viewer Install Instructions, & Appendix C - AP Connection Quick-
Start Guide.
7. Definitions
N/A
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Chapter 6 - Troubleshooting
Troubleshooting Procedure
If your system does not appear to be functioning properly, review the following to help you identify which sec-
tion of this chapter to refer to.
A. If you are unfamiliar with how the system is supposed to operate, read the G-Force® Operational Guide-
lines, Lift Functionality and Program Mode sections of the G-Force® Q2 and iQ2 Series Installation and
Operation Manual.
B. If the system has a functional failure such as the system does not move in one direction, Float Mode does
not work or you have a blank OLED screen on the control handle, refer to Troubleshooting Section I: Func-
tional Failure Table in this chapter of the Service Manual.
C. If you have a message or fault displayed on the OLED screen on the control handle, refer to Trouble-
shooting Section II: System Fault Diagnostic Chart in this chapter of the Service Manual.
D. If there is something visually wrong such as a damaged wire rope, damaged coil cord or something
obviously broken or out of position, refer to Chapter 9 - Parts and Assembly in this Service Manual to
identify the correct orientation or replacement criteria for any component.
E. Refer to the LED Chart on the following page for different machine states.
If none of the above statements described your problem, contact your Gorbel® distributor first, or Gorbel® After
the Sales Service at 800-821-0086, for assistance. Please have your system serial number available when you
call. It can be found on a label on the bottom of the actuator or on the bottom of the control handle. Refer to the
pictures below for the location of the serial number label.
Actuator Label Handle Label
Serial Number Label location
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