MAINTENANCE AND CLEANING
WARNING: Inspect Wooden Cane weekly for proper function and wear. If any component
is not in proper working order or appears worn, contact your GF authorized distributor for
repair or appropriate replacement parts.
sNOTICE: Do not use corrosive cleansers to clean this product.
Wipe cane weekly with a damp cloth; clean as needed with a mild soap and water solution.
Replace cane tips as needed.
LIMITED WARRANTY
SCOPE OF WARRANTY
GF Health Products, Inc. (“GF”) warrants to the original purchaser only that it will replace or repair components, at GF’s sole discretion, that are defective in material or
workmanship under normal use and service. All warranties are conditioned upon the proper use of the products strictly in accordance with good commercial practice
and applicable GF instructions and manuals, including proper use and maintenance. To the extent that a third party warrants a component, GF conveys all of its rights
under that warranty to the original purchaser, to the extent permitted.
This limited warranty shall only apply to defects that are reported in accordance with the provisions set forth in this warranty document, within the applicable warranty
period and which, upon examination by GF or its authorized representative, prove to be a warranty item. (See Obtaining Warranty Service below) This limited warranty is
not transferable.
The warranted components and time periods are set forth below:
Wooden Frame:...........................................3 years
Tips, handgrips:............................................3 months
Labor is not included in the warranty.
The warranty period is as designated above. If a part is replaced under warranty, the original warranty period will not be aected. All other replacement parts will be
subject to the warranty period specied.
The applicable warranty period shall commence from date of shipment to the original customer, unless there is an expiration date on the component in which case the
warranty shall expire on the earlier of warranty period or the expiration date.
OBTAINING WARRANTY SERVICE
Customers located in the United States who wish to report a warranty issue, must contact GF directly by calling 1.770.368.4700 or by e-mailing a request to cs@
grahameld.com. Customers located outside the United States must contact the Distributor from whom they purchased the products. In both cases, further directions
will be provided once the initial contact is made. This limited warranty shall only apply to defects that are reported within the applicable warranty period. Failure to abide
by the specic directions will result in denial of the warranty claim.
EXCLUSIONS
The warranty does not cover and GF shall not be liable for the following:
1) Defects, damage, or other conditions caused, in whole or in part, by misuse, abuse, negligence, alteration, accident, freight damage, tampering or failure to seek and
obtain repair or replacement in a timely manner;
2) Products which are not installed, used, or properly cleaned and maintained as required in the ocial manual for the applicable product;
3) Products considered to be of a non-durable nature including, but not limited to: lters, fuses, gaskets, lubricants, and charts;
4) Accessories or parts not provided by GF;
5) Matching of color, grain or texture except to commercially acceptable standards;
6) Changes in color caused by natural or articial light:
7) Charges by anyone for adjustments, repairs, replacement parts, installation or other work performed upon or in connection with such products which are not
expressly authorized in writing, in advance, by GF;
8) Any labor or shipping charges incurred in the replacement part installation or repair;
9) Costs and expenses of regular maintenance and cleaning; and
10) Representations and warranties made by any person or entity other than GF.
ENTIRE WARRANTY, EXCLUSIVE REMEDY AND CONSEQUENTIAL DAMAGES DISCLAIMER
THIS WARRANTY IS GF’S ONLY WARRANTY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. GF MAKES NO IMPLIED WARRANTIES OF ANY
KIND INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF ANY MODEL OR SAMPLE WAS SHOWN TO THE
CUSTOMER, SUCH MODEL OR SAMPLE WAS USED MERELY TO ILLUSTRATE THE GENERAL TYPE AND QUALITY OF THE PRODUCT AND NOT TO REPRESENT THAT
THE PRODUCT WOULD NECESSARILY CONFORM TO THE MODEL OR SAMPLE IN ALL RESPECTS. THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF
THE DEFECTIVE PARTS. GF SHALL NOT BE LIABLE FOR AND HEREBY DISCLAIMS ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL
DAMAGES, INCLUDING, BUT NOT LIMITED TO: DAMAGES FOR LOSS OF PROFITS OR INCOME, LOSS OF USE, DOWNTIME, COVER, OR EMPLOYEE OR INDEPENDENT
CONTRACTOR WAGES, PAYMENTS AND BENEFITS. CERTAIN STATES MAY CONFER ADDITIONAL RIGHTS REGARDING WARRANTIES AND IN THOSE STATES GF’S
LIABILITY AND THE LIABILITY OF GF’S SUPPLIERS, SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
The warranties contained herein, together with GF’s current Terms and Conditions, contain all the representations and warranties with respect to the subject matter of
this document, and supersede all prior negotiations, agreements and understandings with respect thereto. The recipient of this document hereby acknowledges and
represents that it has not relied on any representation, assertion, guarantee, warranty, collateral contract or other assurance, except those set out in this document.
For additional information on this product or this warranty, please contact a GF Customer Service Representative.
NOTES:
1) Additional terms and conditions may apply. See GF’s General Terms and Conditions on its website: www.grahameld.com.
2) Freight claims must be notated on the appropriate shipping documents and must be made with immediacy. International, federal and state regulations govern
specic requirements for freight claims. Failure to abide by those regulations may result in a denial of the freight claim. GF will assist you in ling the freight claim.
3) Claims for any short shipment must be made within three (3) days of the invoice date.
+1 770.368.4700
Information contained herein is subject to change without notice.
The most current and complete product information can be found on our website.
LX_5180A-INS-LAB-RevB23 www.grahamfield.com
© 2016, GF Health Products, Inc. All Rights Reserved.
Lumex is a registered trademark of GF Health Products, Inc.
GF Health Products, Inc.
One Graham-Field Way, Atlanta, GA 30340
Made in U.S.A.
Manufactured For:
