Grandstream Networks HandyTone-286 Rev 3.0 User manual

User Manual
HandyTone-286
Analog Telephone Adaptor
For Firmware Version 1.0.6.7
Grandstream Networks, Inc.
www.grandstream.com

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Table of Contents
1 WELCOME......................................................................................................................................3
2INSTALLATION.............................................................................................................................4
3WHAT IS INCLUDED IN THE PACKAGE................................................................................5
3.1SAFETY COMPLIANCES.................................................................................................................5
3.2WARRANTY..................................................................................................................................5
4PRODUCT OVERVIEW................................................................................................................6
4.1KEY FEATURES.............................................................................................................................6
4.2HARDWARE SPECIFICATION .........................................................................................................6
5BASIC OPERATIONS....................................................................................................................8
5.1GET FAMILIAR WITH KEY PAD AND VOICE PROMPT ....................................................................8
5.2MAKE PHONE CALLS....................................................................................................................9
5.2.1 Calling phoneor extensionnumbers....................................................................................9
5.2.2 Direct IP calls.......................................................................................................................9
5.2.3 BlindTransfer.....................................................................................................................10
5.2.4 AttendedTransfer...............................................................................................................11
5.3CALL FEATURES.........................................................................................................................11
5.4FAX SUPPORT.............................................................................................................................12
5.5LED LIGHT PATTERN INDICATION .............................................................................................12
6 CONFIGURATION GUIDE.........................................................................................................13
6.1CONFIGURING HANDYTONE-286 IP THROUGH VOICE PROMPT..................................................13
6.1.1 DHCP Mode.......................................................................................................................13
6.1.2 STATIC IP Mode.................................................................................................................13
6.1.3 TFTP Server Address..........................................................................................................13
6.2CONFIGURING HANDYTONE WITH WEB BROWSER.....................................................................13
6.2.1 Access the Web Configuration Menu..................................................................................13
6.2.2 EndUser Configuration.....................................................................................................13
6.2.3 Advanced User Configuration............................................................................................17
6.2.4 Saving the Configuration Changes.....................................................................................26
6.2.5 RebootingtheHandyTone-286 fromRemote.....................................................................27
6.3CONFIGURATION THROUGH A CENTRAL SERVER........................................................................27
7 SOFTWARE UPGRADE WITH TFTP......................................................................................29
7.1UPGRADE THROUGH HTTP........................................................................................................29
7.2UPGRADE THROUGH TFTP.........................................................................................................29
8 RESTORE FACTORY DEFAULT SETTING...........................................................................31

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1Welcome
Congratulations onbecoming anowner of HandyTone-286. You madean excellent choice and we
hopeyou will enjoy all its capabilities.
Grandstream's award-winingHandyTone-286 is innovativeAnalog Telephone Adaptor that offers a
richset of functionality and superb sound qualityat ultra-affordable price. They are fully compatible
with SIP industry standard and can interoperate with many other SIP compliant devices and software
on the market.
This document is subjectto changes withoutnotice. The latest electronic version of this user manual
can be downloadedfrom the following location:
http://www.grandstream.com/user_manuals/HandyTone.pdf

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2Installation
HandyTone-286 is a VoIP Analog Telephone Adaptor designed to work withan ordinary analog
telephone. The following photo illustrates theappearance of a HandyTone-286.
Interconnection Diagramof theHandyTone-286:
BUTTON/
RED LED/
GREEN LED
RJ45
10M Ethernet
RJ11
Telephone
+5V/1200mA
Fax
Cordless Phone
Analog Phone
Internet ADSL/Cable
Modem Ethernet LAN PHONE

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3What is Includedin the Package
TheHandyTone-286 packagecontains:
1) One HandyTone-286
2) One universal power adaptor
3) One Ethernet cable
3.1 SafetyCompliances
TheHandyTone-286 is compliant with various safety standards including FCC/CE and C-Tick. Its
power adaptor is compliant with UL standard. TheHandyToneATA shouldonly operatewith the
universal power adaptor provided in the package.
3.2 Warranty
Grandstream has a reseller agreement with our reseller customer. End users should contact the
company from whom you purchasedthe product for replacement, repair or refund.
If youpurchased theproduct directlyfrom Grandstream, contact your GrandstreamSales and Service
Representativefor a RMA (Return Materials Authorization) number.
Grandstream reserves theright to remedy warrantypolicy without prior notification.
Warning: Please do not attempt to use a different power adaptor. Usingother power adaptor may
damage the HandyToneATA.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or
operation of this product in any wayother than as detailed bythis User Manual, could void your
manufacturer warranty.

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4Product Overview
4.1 Key Features
Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP,ARP/RARP, DNS,
DHCP (both client and server), NTP, PPPoE, STUN, TFTP,etc.
Powerful digital signal processing (DSP) to ensure superb audio quality; advanced adaptive
jitter control and packet loss concealment technology
Support various codecs including G.711 (PCM a-law andu-law), G.723.1 (5.3K/6.3K), G.726
(40K/32K/24K/16K), as well as G.728, G.729 and iLBC.
Support Caller ID/name display or block, Call waiting caller ID, Hold, Call Waiting/Flash,Call
Transfer, Call Forward, in-band and out-of-bandDTMF, Dial Plans, etc.
Support fax pass through (for PCMU and PCMA) and T.38 FoIP (Fax over IP).
Support Silence Suppression, VAD (Voice Activity Detection), CNG (Comfort Noise
Generation), Line Echo Cancellation (G.168), and AGC (AutomaticGainControl)
Support standard encryption and authentication(DIGEST using MD5 and MD5-sess)
Support for Layer 2 (802.1Q VLAN, 802.1p) and Layer 3 QoS (ToS, DiffServ, MPLS)
Support automatedNAT traversal without manual manipulation of firewall/NAT
Support device configuration via built-in IVR, Web browser or Central configuration files
through TFTP or HTTP server
Support firmwareupgradevia TFTP or HTTP with encrypted configuration files.
Support PSTN pass through, be able to make and receive VoIP or PSTN calls using same
connectedanalogue phone.
Ultracompact (wallet size) and lightweight design, great companion for travelers.
Compact, lightweight Universal Power adapter
4.2 Hardware Specification
Thetablebelow lists thehardware specification of HandyTone-286.
Model HandyTone-286
LAN interface 1xRJ45 10Base-T
Button 1
LED GREEN & RED color
Universal
Power Adaptor Input: 100-240VAC Output: +5VDC, 1200mA
UL certified
Dimension 65mm(W)

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93mm(D)
27mm(H)
Weight
Operating
Temperature 32 - 104oF 0 - 40oC
Humidity 10% - 95%
(non-condensing)
Compliance FCC/CE/C-Tick

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5Basic Operations
5.1 Get Familiar with KeyPad and Voice Prompt
HandyTone-286has stored avoice prompt menu for quick browsing and simpleconfiguration. To
enter this voice prompt menu, simplepick up the phone and press thebutton on theHandyTone-286;
or pick up the phone and dial “***”. The following table shows how to use the voiceprompt menu to
configurethe device.
Menu Voice Prompt User’s Options
Main Menu “Enter aMenu Option” Enter ‘*’ to next option and“#” back to
main menu, or
Dial 01 – 06, 47, 86 or 99Menu option
01 “Static IP Mode”, or
“Dynamic IP Mode” Dial ‘9’ to toggle the selection.
If userselects “StaticIP Mode”,user need
configure theall IP address information
through menu 02to05. If user selects
“Dynamic IP Mode”, thedevicewill
retrieve all IPaddress informationfrom
DHCP server automaticallywhenuser
reboots the device.
02 “IP Address”+ IP address The current WAN IP address is announced
Enter 12-digit new IP address if in Static IP
Mode.
03 “Subnet”+ IP address Same as Menu option 02
04 “Gateway “ + IP address Same as Menu option 02
05 “DNS Server” +IP address Same as Menuoption02
06 “TFTP Server “ +IP
address Sameas Menu option 02 TFTP server is used to update the firmware
of the device.
47 “Direct IP Calling”When entered, userwill beprompted adial
tone, dial the 12-digit IPaddress to make a
direct IP call.(For detail, see“4.2.2 Make
aDirect IP Call”.)
86 “No Voice Messages”; or
“VoiceMessages Pending” If therearevoicemessages, user can dial ‘9’anddial pre-configured phone number
to retrieve voicemessage.
99 “RESET” Dial ‘9’ to confirmthe RESET; or
Enter MAC address torestorefactory
default setting (For detail, see section 8)
“Invalid Entry”Automaticallyreturn to MainMenu

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Notes:
Oncethe LED button is pressed, it enters voice prompt mainmenu. If thebuttonis pressed
again while it is already in the voice promptmenu state, it jumps to“Direct IP Calling”option
and dial tone plays inthis state.
“*” shifts down to the next menu option
“#”returns to the main menu
“9” functions as theENTER key in many cases to confirman option
All entered digit sequences have known lengths -2digits for menu optionand 12 digits forIP
address. Once all digits are accumulated, it automatically processes them.
Key entry cannot be deleted but the phone may prompt error once it is detected
5.2 Make Phone Calls
5.2.1 Calling phone or extension numbers
There arecurrently two methods to make an extensionnumber call:
1. Dial the extension number directly andwait for 4seconds. (Default “No KeyEntry Timeout”).
Or
2. Dial the number directly, and press # (assuming that “Use # as dial key” is selectedinweb
configuration).
Other functions available during the call are call-waiting/flash, call-transfer, and call-forwarding.
5.2.2 Direct IP calls
Direct IP calling allows two phones to talk to each other in an ad hocfashion without a SIP proxy.
VoIP calls can be madebetweentwo phones, if:
Both HandyToneATA and theother VoIP device (i.e., another HandyTone ATA or other SIP
products) have publicIPaddresses, or
Both HandyToneATA and theother VoIP device (i.e., another HandyTone ATA or other SIP
produces) are on thesame LAN usingprivate or public IP addresses,or
Both HandyToneATA and theother VoIP device (i.e., another HandyTone ATA or other SIP
products) can beconnectedthrough a router usingpublic or privateIP addresses.
To makea direct IP call, first pickup the analog phoneor turn on the speakerphone on theanalog
phone, then access the voice menu prompt by dial “***” or press the button ontheHT286, and dials
“47” to access the direct IP call menu. User will hear a voice prompt “Direct IP Calling” and a dial
tone. Enter a12-digit target IP address to make a call.
Thefollowis a table of the encoding scheme for themost commonly used characters:

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Input Encoding
00 0
01 1
02 2
03 3
04 4
05 5
06 6
07 7
08 8
09 9
*0 . (dot character)
*4 :(columncharacter)
Examples:
If the target IP address is 192.168.0.160, the dialingconvention is
Voice Prompt with option 47, then 192168000160
followed by pressingthe “#” key if it is configured as a sendkeyor wait 4 seconds. Inthis case, the
default destination port 5060 is usedif no port is specified.
If the target IP address/port is 192.168.1.20:5062, then thedialing convention would be:
Voice Prompt with option 47, then 192168001020*45062 followed by pressing the “#” key if it is
configured as asend key or wait for 4 seconds.
5.2.3 Blind Transfer
Assuming that call party A and B are in conversation. A wants to BlindTransfer Bto C:
1. A pressesFLASH (on theanalog phone,or Hook Flash for old model phones) to get adial
tone.
2. Then A dials *87then dials C’s number, and then #(or wait for 4 seconds)
3. A can hang up.
Note: Call Feature has to be set to YES.
A can holdon to the phoneand wait for oneof thethreefollowingbehaviors:
A quick confirmationtone (temporarilyusing thecall waiting indication tone) followed bya
dial tone. This indicates the transfer is successful (transferee has received a200 OK from
transfer target). At this point, A can either hang up or make another call.
A quick busytone followedby arestoredcall (on supported platforms only). This means the
transferee has received a 4xxresponse for theINVITE and we will try to recover the call. The
busy toneis just to indicatetothetransferor that the transfer has failed.

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Busytone keeps playing. This means we have failed to receivethe second NOTIFY from the
transfereeanddecided to time out. Note: this does not indicatethe transfer has been
successful, nor does it indicatethe transfer has failed. When transfereeis a client that does not
support thesecond NOTIFY (such as our own earlier firmware),this will bethecase. In bad
network scenarios, this couldalso happen, although the transfer may havebeencompleted
successfully.
5.2.4 Attended Transfer
Assuming that call party A and B are in conversation. A wants to Attend Transfer B to C:
1. A presses FLASH (on theanalogphone, or HookFlash for old model phones) to get adial tone
2. A then dial C’s number then# (or wait for 4 seconds). A and C now in conversation.
3. A can hang up.
Note:
When intendedTransferfailed,if Ahangs up,the HandTone-496 will ringuser Aagainto
remind Athat Bis still onthecall, by pressingFLASH orHook again will restorethe
conversation betweenA andB.
5.3 Call Features
Following table shows thecall features of HandyTone-286.
Key Call Features
*30Block Caller ID (for all subsequent calls)
*31Send Caller ID (for all subsequent calls)
*67Block Caller ID (per call)
*82Send Caller ID (per call)
*50Disable Call Waiting (for all subsequent calls)
*51Enable Call Waiting(for all subsequent calls)
*70Disable Call Waiting. (Per Call)
*71EnableCall Waiting (Per Call)
*72 Unconditional Call Forward.
To use this feature, dial “*72” and get the dial tone. Then dial
the forward number and “#” for a dial tone, then hang up.
*73Cancel Unconditional Call Forward
To cancel “Unconditional Call Forward”,dial “*73” and get
the dial tone, then hang up.
*90Busy Call Forward
To use this feature, dial “*90” and get the dial tone. Then dial

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the forward number and “#” for a dial tone, then hang up.
*91Cancel BusyCall Forward
To cancel “Busy Call Forward”, dial “*91”andget the dial
tone, then hang up
*92Delayed Call Forward
To use this feature, dial “*92” and get the dial tone. Then dial
the forward number and “#” for a dial tone, then hang up.
*93Cancel Delayed Call Forward
To cancel this Forward, dial “*93” and get thedial tone,then
hang up
Flash/HookWhen in conversation, this action will switch to the new
incoming call if there is a call waiting indication.
When in conversation without an incoming call, this action
will switch to a new channel for a new call.
5.4 Fax Support
HandyTone-286 supports FAX in two modes: T.38 (FaxoverIP)andfax pass through.T.38is the
preferred methodbecause it is more reliable andworkswell in most network conditions. If theservice
providersupports T.38, pleaseuse this method by selecting Fax mode to be T.38.If the service
provider does not support T.38,pass-throughmodemay beused. To sendor receive faxes infax pass
through mode, users will need to select all the Preferred Codecs to bePCMU/PCMA.
5.5 LEDLight Pattern Indication
Following arethe LED light pattern indications.
RED LED indicates abnormal status
DHCP Failed or WAN NoCable flash every 2 seconds (if DHCP is configured)
HandyTone-486fails to registerflash every 2 seconds (if SIP server is configured)
GREEN LED indicates normal working status
Message WaitingIndication Button flashes every 2 seconds
RINGING Button flashesat 1/10 second
RINGING INTERVAL Button flashes every second