Grandstream Networks HT701 User manual

HT70X User Manual www.grandstream.com
Firmware Version 1.0.0.18 http://esupport.grandstream.com
Grandstream Networks, Inc.
HT70X Analog Telephone Adaptor
HT701 HT702 HT704
HT701 HT702 HT704
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Grandstream Networks, Inc. HT-70X User Manual Page 2 of 35
Firmware Version 1.0.0.18 Last Updated: 03/2012
TABLE OF CONTENTS
HT70X User Manual
WELCOME....................................................................................................................................................4
SAFETY COMPLIANCES.................................................................................................................................4
WARRANTY..................................................................................................................................................4
CONNECT YOUR HT70X.............................................................................................................................5
EQUIPMENT PACKAGING...............................................................................................................................5
CONNECTING THE HT70X............................................................................................................................5
PRODUCT OVERVIEW................................................................................................................................9
SOFTWARE FEATURES OVERVIEW ................................................................................................................9
HARDWARE SPECIFICATION........................................................................................................................10
BASIC OPERATIONS ................................................................................................................................11
UNDERSTANDING HT70X VOICE PROMPT...................................................................................................11
PLACING A PHONE CALL.............................................................................................................................12
CALL HOLD................................................................................................................................................13
CALL WAITING...........................................................................................................................................13
CALL TRANSFER........................................................................................................................................13
3-WAY CONFERENCING .............................................................................................................................14
FAX SUPPORT ...........................................................................................................................................14
CALL FEATURES ......................................................................................................................................15
CONFIGURATION GUIDE .........................................................................................................................16
CONFIGURING THE HT70X THROUGH VOICE PROMPTS................................................................................16
CONFIGURING THE HT70X VIA WEB BROWSER...........................................................................................16
IMPORTANT SETTINGS................................................................................................................................17
Preferred VOCODER (Codec) ................................................................................................................18
ADVANCED USER CONFIGURATION .............................................................................................................20
SAVING THE CONFIGURATION CHANGES .....................................................................................................30
REBOOTING THE HT70X FROM REMOTE .....................................................................................................30
CONFIGURATION THROUGH A CENTRAL SERVER..........................................................................................31
SOFTWARE UPGRADE.............................................................................................................................32
FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS................................................................................32
INSTRUCTIONS FOR UPLOAD FROM LOCAL DIRECTORY:...............................................................................32
INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING TFTP SERVER: ........................................................33
CONFIGURATION FILE DOWNLOAD ..............................................................................................................33
FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX ........................................................................33
MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD.....................................................................33
RESTORE FACTORY DEFAULT SETTING..............................................................................................35
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TABLE OF FIGURES
HT70X USER MANUAL
FIGURE 1: CONNECTING THE HT70X...............................................................................................................................5
FIGURE 2: HT70X CONNECTION DIAGRAM.....................................................................................................................8
TABLE OF TABLES
HT70XUSER MANUAL
TABLE 1: DEFINITIONS OF THE HT70X CONNECTORS .....................................................................................................6
TABLE 2: BASIC DEFINITIONS OF THE HT70X LEDS PATTERN .......................................................................................6
TABLE 3: ADVANCED DEFINITIONS OF THE HT70X LEDS PATTERN...............................................................................7
TABLE 4: HT70X SOFTWARE FEATURES.........................................................................................................................9
TABLE 5: HT70X HARDWARE AND TECHNICAL SPECIFICATIONS..................................................................................10
TABLE 6: HT70X IVR MENU DEFINITIONS...................................................................................................................11
TABLE 7: HT70X CALL FEATURES................................................................................................................................15
TABLE 8: BASIC SETTINGS.............................................................................................................................................18
TABLE 9: STATUS PAGE.................................................................................................................................................19
TABLE 10: ADVANCED SETTINGS ..................................................................................................................................20
TABLE 11: ACCOUNT SETTINGS.....................................................................................................................................24
TABLE 12: HT704 FXS PORTS SETTINGS......................................................................................................................30
CONFIGURATION GUI INTERFACE EXAMPLES
HT70XUSER MANUAL
(http://www.grandstream.com/products/ht_series/ht70x/documents/ht70x_gui.zip)
1. SCREENSHOT OF ADVANCED USER CONFIGURATION PAGE
2. SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE
3. SCREENSHOT OF FXS PORT CONFIGURATION
4. SCREENSHOT OF STATUS PAGE
5. SCREENSHOT OF LOGIN PAGE
6. SCREENSHOT OF REBOOT PAGE
7. SCREENSHOT OF REBOOTING PAGE
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Grandstream Networks, Inc. HT-70X User Manual Page 4 of 35
Firmware Version 1.0.0.18 Last Updated: 03/2012
WELCOME
Thank you for purchasing Grandstream‟s HT70X, the affordable, feature rich Analog Telephone Adaptor.
Grandstream HandyTone70X is a new addition to the popular HandyTone ATA product family. It features
the rich audio quality, a broad range of voice codecs, and functionality including one independent SIP
account per FXS port.
This manual will help you learn how to operate and manage your HandyTone70X Analog Telephone
Adaptor and make the best use of its many upgraded features including simple and quick installation, 3-
way conferencing, direct IP-IP Calling, and new provisioning support among other features. This HT70X is
very easy to manage and configure, and is specifically designed to be an easy to use and affordable VoIP
solution for both the residential user and the teleworker.
Safety Compliances
The HT70X phone complies with FCC/CE and various safety standards. The HT70X power adaptor is
compliant with UL standard. Only use the universal power adapter provided with the HT70X package. The
manufacturer‟s warranty does not cover damages to the phone caused by unsupported power adaptors.
Warranty
If you purchased your HT70X from a reseller, please contact the company where you purchased your
device for replacement, repair or refund. If you purchased the product directly from Grandstream, contact
your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number
before you return the product. Grandstream reserves the right to remedy warranty policy without prior
notification.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation
of this product in any way other than as detailed by this User Manual, could void your manufacturer
warranty. Please do not use a different power adaptor with the HT70X as it may cause damage to the
products and void the manufacturer warranty.
This document contains links to HT70X GUI Interfaces. Please download these examples for your
reference here:
http://www.grandstream.com/products/ht_series/ht70x/documents/ht70x_gui.zip
This document is subject to change without notice. The latest electronic version of this user
manual is available for download at:
http://www.grandstream.com/products/ht_series/ht70x/documents/ht70x_usermanual_english.pdf
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose is not permitted without the express written permission of Grandstream Networks, Inc.
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CONNECT YOUR HT70X
Equipment Packaging
The HT70X ATA package contains:
One HT70X Main Case
One Universal Power Adaptor
One Ethernet Cable
One Vertical Stand (Only on HT702 and HT704 Packages)
Connecting the HT70X
The HT70X is designed for easy configuration and easy installation. Configure the HT70X following the
directions in the Configuration section of this manual.
1. Insert a standard RJ11 telephone cable into the Phone port and connect the other end of the
telephone cable to a standard touch-tone analog telephone.
2. Insert the Ethernet cable into the Internet or LAN port of the HT70X and connect the other end of
the Ethernet cable to an uplink port (a router or a modem, etc.)
3. Insert the power adapter into the HT70X and connect it to a wall outlet.
The HT70X Analog Telephone Adaptor is an all-in-one VoIP integrated device designed to be a total
solution for networks providing VoIP services. The HT70X VoIP features and functions are available using
a regular analog telephone.
Figure 1: Connecting the HT70X
Internet Port
(RJ-45 connector
10/100 Mbps)
Reset
Phone
(RJ-11 FXS Ports)
Power
Supply
(12V;0.5A)
HT-701
Display LEDs
(green)
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HT702 HT704
Table 1: Definitions of the HT70X Connectors
DC 12V
Power adapter connection
Internet Port (RJ-45)
Connect to the internal LAN network. (HT701 Only)
LAN Port (RJ-45)
Connect to the internal LAN network. (HT702 and HT704 Only)
RESET
Factory Reset button: Press for 7 seconds to reset factory default settings.
Phone Port(s) (RJ-11)
FXS port: to be connected to analog phones / fax machines.
There are four (4) LED buttons that help you manage the status of your HandyTone 701, and
there are five (5) LED buttons that help you manage the status of your HandyTone 702 and 704.
Table 2: Basic Definitions of the HT70X LEDs Pattern
LEDs
POWER LED
Indicates Power. Remains ON when power is connected
Internet LED
Indicates Access to Internet. Remains ON while there is Access (HT701 and HT702 Only)
Link/Activity LED
Indicates if There is Activity on the Internet Port (HT701 and HT702 Only)
PHONE LED
Indicate status of the respective FXS Ports-PHONE on the back panel
Unregistered –OFF
Registered and Available –ON (Solid Green)
Off-Hook / Busy –Blinking every second
Slow blinking FXS LEDs indicates voicemail
NOTE: All LEDs display green when ON
LAN Port
(RJ-45 connector
10/100 Mbps
with LEDS)
Reset
Power
Supply
(12V;1A)
Phone (RJ-11
FXS Ports)
LAN Port
(RJ-45 connector
10/100 Mbps )
Reset
Power
Supply
(12V;1A)
Phone (RJ-11
FXS Ports)
Display LED’s (green)
Display LED’s (green)
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Table 3: Advanced Definitions of the HT70X LEDs Pattern
Patten
Number
Condition
LED
LED Behavior
LED-01
Device has normal power
Power
ON
LED-02
Power Error: Power is removed from the device or power
supply with improper voltage is plugged in
Power
OFF
LED-03
Line X is registered normally to the sip providers network
and is ready to make a call
Phone
ON
LED-04
Voice mail waiting for Line X
Phone
1sec ON / 3sec OFF
LED-05
Device has normal WAN connection and has obtained IP
address
Internet
ON
LED-06
Internet link error: Device is powered up and ready to
connect to the Internet but the WAN/INTERNET port is
down
Internet
OFF
LED-07
Internet DHCP Error: Device is properly connected but it is
unable to retrieve an IP address from the device it is
connected to
Internet
0.25sec ON/ 0.25sec OFF
LED-08
Line Registration failed: Device is properly setup, can
connect to provider's network, but cannot register to
provider's SIP proxy (no 200 OK)
Phone
OFF
LED-09
Device is connected (has physical data link) but there are
incorrect network settings typically associated with PPPoE
connection failure
Internet
0.25sec ON/ 0.25sec OFF
LED-10
Hazardous potential test failed: Hazardous AC or DC
voltage is present on the tip and ring or both signals of
phone line X
Phone
0.25sec ON/ 0.25sec OFF
LED-11
Foreign electro Motive Force (EMF) Test fail. Foreign
voltage is present on the tip, ring or both signals of phone
line. Device has detected additional external Phone
voltage on the FXS phone line.
Phone
0.25sec ON/ 0.25sec OFF
LED-12
Resistive fault test failed. Either tip or ring is shorted to
ground or they are shorted to each other.
Phone
0.25sec ON/ 0.25sec OFF
LED-13
Receiver off hook test fail. One or more phones are off
hook on phone line during test.
Phone
0.25sec ON/ 0.25sec OFF
LED-14
REN test failed –high REN detected. Too many parallel
phones connected to phone line X
Phone
0.25sec ON/ 0.25sec OFF
LED-15
Line is active
Phone
1 sec ON/ 1 sec OFF
LED-16
Line inactive
Phone
ON
LED-17
During Provisioning Stage*
Internet /
Phone
0.2sec ON/ 0.2sec OFF
LED-18
During Firmware Recovery Stage*
Internet /
Phone
0.4sec ON/ 0.4sec OFF
*Note: In Provisioning and Firmware Recovery Stage, the power LED is Steady ON.
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Figure 2: HT70X Connection Diagram
Internet
ADSL/Cable
Modem Ethernet
LAN
FXS
Fax
Cordless
Phone
Analog
Phone
HT701/702/704
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Grandstream Networks, Inc. HT-70X User Manual Page 9 of 35
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PRODUCT OVERVIEW
The HT70X is a full feature voice and fax-over IP device that offers a high-level of integration including a
10M/100Mbps network port and one FXS telephone port, market-leading sound quality, rich functionalities,
and a compact and lightweight design. The VoIP network signaling protocol supported is SIP. The HT70X
is fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices
and software on the market. Moreover, it supports comprehensive voice codecs including G.711 (a/µ-law),
G.723.1, G.726-32, G.729 and iLBC.
Software Features Overview
Supports Voice Codecs:
G.711 (a/µ-law), G.723.1, G.726-32, G.729 and iLBC.
T.38 Fax
Comprehensive Dial Plan support for Outgoing calls.
G.168 Echo Cancellation
Voice Activation Detection (VAD), Comfort Noise Generation (CNG), and Packet Loss
Concealment (PLC)
Supports PSTN/PBX analog telephone sets
Table 4: HT70X Software Features
HT 701
HT 702
HT 704
Telephone Interfaces
1 FXS ports
2 FXS ports
4 FXS ports
SIP Provisioning
1 Sip Account, 1 Profile
2 Sip Accounts, 2 Profiles
4 Sip Accounts, 2 Profiles
Number of
Concurrent Calls
1 Concurrent Call
2 Concurrent Calls
4 Concurrent Calls
Voice over Packet
Capabilities
Voice Activity Detection (VAD) with CNG (comfort noise generation) and PLC (packet loss
concealment), Dynamic Jitter Buffer, Modem detection & auto-switch to G.711, Packetized
Voice Protocol Unit (supports RTP/RTCP protocol), G.168 compliant Echo Cancellation,
LEC (line echo cancellation) with NLP, Asymmetric RTP stream
Voice Compression
G.711 + Annex I (PLC), Annex II (VAD/CNG format) encoder and decoder, G.723.1, G.726-
32(ADPCM), G.729, iLBC, G.726-32 provides proprietary VAD, CNG, and signal power
estimation, Voice Play Out unit (reordering, fixed and adaptive jitter buffer, clock
synchronization), AGC (automatic gain control), Status output, Decoder controlling via voice
packet header
DHCP Server/Client
Yes, DHCP Client only
Telnet Server
Yes
Fax over Ip
T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711 for Fax Pass-
through, Fax Datapump V.17, V.19, V.27ter, V.29 for T.38 fax relay
QoS
Diffserve, TOS, 802.1 P/Q VLAN tagging
Transport Protocol
RTP/RTCP
DTMF Method
Flexible DTMF transmission method, user interface of In-audio, RFC2833, and/or SIP Info
IP Signaling
SIP (RFC 3261)
Provisioning
TFTP, HTTP, HTTPS, TR-069, XML
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Control
TLS/SIPS , SIP over TCP/TLS
Device Management
Web interface or via secure encrypted AES or non-encrypted central configuration file for
mass deployment using Grandstream binary file or xml format. Auto/manual provisioning
system or via built-in IVR.
NAT-friendly remote software upgrade (via TFTP/HTTP/HTTPS) for deployed devices
including behind firewall/NAT. Syslog support. Full support of TR-069 management protocol
and Telnet access.
Dial Plan
Yes
Caller ID
Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID
Call Handling
Features
Caller ID display or block, Call waiting caller ID, Call waiting/flash, Call transfer, hold,
forward, 3-way conferencing, message waiting, Do-Not-Disturb (DND), call-return service
Hardware Specification
The table below lists the Hardware and Technical specification of HT70X.
Table 5: HT70X Hardware and Technical Specifications
HT701
HT702
HT704
Telephone
Interfaces
1 RJ11 FXS port
2 RJ11 FXS ports
4 RJ11 FXS ports
Network
Interface
1 RJ45 10/100 Mb Base-TX, Full Duplex
1 RJ45 10/100 Mb Base-TX,
Full Duplex port with
connectivity LEDs
LED Indicators
POWER, INTERNET,
LINK/ACTIVITY, PHONE
POWER, INTERNET,
LINK/ACTIVITY,
PHONE1, PHONE2
POWER, PHONE1, PHONE2,
PHONE3, PHONE4
Factory Reset
Button
Yes
Universal
Switching
Power Adaptor
Input: 100–240 VAC/50-60 Hz 0.18A Max
Output: 12VDC, 0.5A, UL certified
Input: 100–240 VAC/50-60 Hz
0.18A Max
Output: 12VDC, 1A, UL certified
Environmental
Operational: 32o–104oF or 0o–40oC
Storage: 14o–140oF or -10o –60o
Humidity: 10–90% Non-condensing
Dimensions
(H x W x D)
26 x 65 x 86mm
28 x 115 x 75mm
28 x 115 x 75mm
Short Haul Loop
5REN, Up to 1Km on 24 AWG
wire
3REN: Up to 1Km on 24 AWG line
Polarity
Reversal / Wink
Yes
EMC
FCC part15 Class B, EN55022, EN55024, CISPR22, and CISPR24
Safety
EN60950-1 & UL60950-1 (UL only for PSU)
Compliance
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BASIC OPERATIONS
Understanding HT70X Voice Prompt
HT70X has a built-in voice prompt menu for simple device configuration. The IVR menu and the LED
button work with any of the FXS port. Pick up the handset and dial “***”to use the IVR menu.
Table 6: HT70X IVR Menu Definitions
Menu
Voice Prompt
Options
Main Menu
“Enter a Menu Option”
Press “*” for the next menu option
Press “#” to return to the main menu
Enter 01-05, 07,10, 13-17,47 or 99 menu options
01
“DHCP Mode”,
“Static IP Mode”
Press “9” to toggle the selection
If using “Static IP Mode”, configure the IP address information using
menus 02 to 05.
If using “Dynamic IP Mode”, all IP address information comes from
the DHCP server automatically after reboot.
02
“IP Address “ + IP address
The current WAN IP address is announced
If using “Static IP Mode”, enter 12 digit new IP address. You need to
reset the HT for the new IP address to take Effect.
03
“Subnet “ + IP address
Same as menu 02
04
“Gateway “ + IP address
Same as menu 02
05
“DNS Server “ + IP address
Same as menu 02
07
Preferred Vocoder
Press “9” to move to the next selection in the list:
PCM U / PCM A
iLBC
G-726
G-723
G-729
10
“MAC Address”
Announces the Mac address of the unit.
13
Firmware Server IP
Address
Announces current Firmware Server IP address. Enter 12 digit new
IP address.
14
Configuration Server IP
Address
Announces current Config Server Path IP address. Enter 12 digit
new IP address.
15
Upgrade Protocol
Upgrade protocol for firmware and configuration update. Press “9” to
toggle between TFTP / HTTP / HTTPS
16
Firmware Version
Firmware version information.
17
Firmware Upgrade
Firmware upgrade mode. Press “9” to toggle among the following
three options:
- always check
- check when pre/suffix changes
- never upgrade
47
“Direct IP Calling”
Enter the target IP address to make a direct IP call, after dial tone.
(See “Make a Direct IP Call”.)
86
Voice Mail
Number of Voice Mails
99
“RESET”
Press “9” to reboot the device
Enter MAC address to restore factory default setting
(See Restore Factory Default Setting section)
“Invalid Entry”
Automatically returns to main menu
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“Device not registered”
This prompt will be played immediately after off hook If the device is
not register and the option “Outgoing Call without Registration” is in
NO
Five Success Tips when using the Voice Prompt
1. “*” shifts down to the next menu option
2. “#” returns to the main menu
3. “9” functions as the ENTER key in many cases to confirm or toggle an option
4. All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP
address. For IP address, add 0 before the digits if the digits are less than 3 (i.e. - 192.168.0.26
should be key in like 192168000026. No decimal is needed).
5. Key entry cannot be deleted but the phone may prompt error once it is detected
Placing a Phone Call
Phone or Extension Numbers
1. Dial the number directly and wait for 4 seconds (Default “No Key Entry Timeout”); or
2. Dial the number directly and press # (Use # as dial key” must be configured in web configuration).
Examples:
1. Dial an extension directly on the same proxy, (e.g. 1008), and then press the # or wait for 4 seconds.
2. Dial an outside number (e.g. [phone]), first enter the prefix number (usually 1+ or international
code) followed by the phone number. Press # or wait for 4 seconds. Check with your VoIP service
provider for further details on prefix numbers.
Direct IP Calls
Direct IP calling allows two parties, that is, a FXS Port with an analog phone and another VoIP Device, to
talk to each other in an ad hoc fashion without a SIP proxy.
Elements necessary to completing a Direct IP Call:
1. Both HT70X and other VoIP Device, have public IP addresses, or
2. Both HT70X and other VoIP Device are on the same LAN using private IP addresses, or
3. Both HT70X and other VoIP Device can be connected through a router using public or private IP
addresses (with necessary port forwarding or DMZ).
HT70X supports two ways to make Direct IP Calling:
Using IVR
1. Pick up the analog phone then access the voice menu prompt by dial “***”
2. Dial “47” to access the direct IP call menu
3. Enter the IP address after the dial tone and voice prompt “Direct IP Calling”
Using Star Code
1. Pick up the analog phone then dial “*47”
2. Enter the target IP address.
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Note: NO dial tone will be played between step 1 and 2.
Destination ports can be specified using “*” (encoding for “:”) followed by the port number.
Examples of Direct IP Calls:
a) If the target IP address is 192.168.0.160, the dialing convention is
*47 or Voice Prompt with option 47, then 192*168*0*160.
followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case, the
default destination port 5060 is used if no port is specified.
b) If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be:
*47 or Voice Prompt with option 47, then 192*168*0*160*5062 followed by pressing the “#” key
if it is configured as a send key or wait for 4 seconds.
NOTE: When completing direct IP call, the “Use Random Port” should set to “NO”. You cannot make
direct IP calls between FXS1 to FXS2 since they are using same IP.
Call Hold
Place a call on hold by pressing the “flash” button on the analog phone (if the phone has that button).
Press the “flash” button again to release the previously held Caller and resume conversation. If no “flash”
button is available, use “hook flash” (toggle on-off hook quickly). You may drop a call using hook flash.
Call Waiting
Call waiting tone (3 short beeps) indicates an incoming call, if the call waiting feature is enabled. Toggle
between incoming call and current call by pressing the “flash” button. First call is placed on hold. Press
the “flash” button to toggle between two active calls.
Call Transfer
Blind Transfer
Assume that call Caller A and B are in conversation. A wants to Blind Transfer B to C:
3. Caller A presses FLASH on the analog phone to hear the dial tone.
4. Caller A dials *87 then dials caller C‟s number, and then # (or wait for 4 seconds)
5. Caller A will hear the confirm tone. Then, A can hang up.
NOTE: “Enable Call Feature” must be set to “Yes” in web configuration page.
Caller A can place a call on hold and wait for one of three situations:
1. A quick confirmation tone (similar to call waiting tone) followed by a dial-tone. This indicates the
transfer is successful (transferee has received a 200 OK from transfer target). At this point, Caller
A can either hang up or make another call.
2. A quick busy tone followed by a restored call (on supported platforms only). This means the
transferee has received a 4xx response for the INVITE and we will try to recover the call. The busy
tone is just to indicate to the transferor that the transfer has failed.
3. Continuous busy tone. The phone has timed out.
Note: continuous busy tone does not indicate the transfer has been successful, nor does it indicate
the transfer has failed. It often means there was a failure to receive second NOTIFY –check firmware
for most recent release.
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Attended Transfer
Assume that Caller A and B are in conversation. Caller A wants to Attend Transfer B to C:
1. Caller A presses FLASH on the analog phone for dial tone.
2. Caller A then dials Caller C‟s number followed by # (or wait for 4 seconds).
3. If Caller C answers the call, Caller A and Caller C are in conversation. Then A can hang up to
complete transfer.
4. If Caller C does not answer the call, Caller A can press “flash” to resume call with Caller B.
NOTE: When Attended Transfer fails and A hangs up, the HT70X will ring back user A to remind A that B
is still on the call. A can pick up the phone to resume conversation with B.
3-Way Conferencing
The HT701/702/704 supports Bellcore style 3-way Conference.
Instructions for 3-way conference:
Assume that call party A and B are in conversation. Caller A(HT70X) wants to bring third Caller C into
conference:
1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone.
2. A dials C‟s number then # (or wait for 4 seconds).
3. If C answers the call, then A presses FLASH to bring B, C in the conference.
4. If C does not answer the call, A can press FLASH back to talk to B.
5. If A presses FLASH during conference, C will be dropped out.
6. If A hangs up, the conference will be terminated for all three parties when configuration “Transfer
on Conference Hang up” is set to “No”. If the configuration is set to “Yes”, A will transfer B to C so
that B and C can continue the conversation.
Fax Support
HT70X supports FAX in two modes: 1) T.38 (Fax over IP) and 2) fax pass through. T.38 is the preferred
method because it is more reliable and works well in most network conditions. If the service provider
supports T.38, please use this method by selecting Fax mode to be T.38 (default). If the service provider
does not support T.38, pass-through mode can be used.
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Grandstream Networks, Inc. HT-70X User Manual Page 15 of 35
Firmware Version 1.0.0.18 Last Updated: 03/2012
CALL FEATURES
The HT70X supports all the traditional and advanced telephony features.
Table 7: HT70X Call Features
Key
Call Features
*02
Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729),
*0272616 (G726-r16), *0272624 (G724-r24), *0272632 (G726-r32), *0272640 (G726-r40),
*027201 (iLBC)
*03
Disable LEC (per call) Dial “*03” + ” number ”. No dial tone is played in the middle.
*16
Enable SRTP
*17
Disable SRTP
*30
Block Caller ID (for all subsequent calls)
*31
Send Caller ID (for all subsequent calls)
*47
Direct IP Calling. Dial “*47” + “IP address”. No dial tone is played in the middle. Detail see Direct
IP Calling section on page 12.
*50
Disable Call Waiting (for all subsequent calls)
*51
Enable Call Waiting (for all subsequent calls)
*67
Block Caller ID (per call). Dial “*67” + ” number ”. No dial tone is played in the middle.
*82
Send Caller ID (per call). Dial “*82” + ” number ”. No dial tone is played in the middle.
*69
Call Return Service: Dial *69 and the phone will dial the last incoming phone number received.
*70
Disable Call Waiting (per call). Dial “*70” + ” number ”. No dial tone is played in the middle.
*71
Enable Call Waiting (per call). Dial “*71” + ” number ”. No dial tone is played in the middle.
*72
Unconditional Call Forward: Dial “*72” and then the forwarding number followed by “#”. Wait for
dial tone and hang up. (dial tone indicates successful forward)
*73
Cancel Unconditional Call Forward. To cancel “Unconditional Call Forward”, dial “*73”, wait for
dial tone, then hang up.
*74
Enable Paging Call: Dial “*74” and then the destination phone number you want to page.
*78
Enable Do Not Disturb (DND): When enabled all incoming calls are rejected.
*79
Disable Do Not Disturb (DND): When disabled, incoming calls are accepted.
*87
Blind Transfer
*90
Busy Call Forward: Dial “*90” and then the forwarding number followed by “#”. Wait for dial tone
then hang up.
*91
Cancel Busy Call Forward. To cancel “Busy Call Forward”, dial “*91”, wait for dial tone, then
hang up.
*92
Delayed Call Forward. Dial “*92” and then the forwarding number followed by “#”. Wait for dial
tone then hang up.
*93
Cancel Delayed Call Forward. To cancel Delayed Call Forward, dial “*93”, wait for dial tone,
then hang up.
Flash/Hook
Toggles between active call and incoming call (call waiting tone). If not in conversation, flash/hook
will switch to a new channel for a new call.
#
Pressing pound sign will serve as Re-Dial key.
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Grandstream Networks, Inc. HT-70X User Manual Page 16 of 35
Firmware Version 1.0.0.18 Last Updated: 03/2012
CONFIGURATION GUIDE
Configuring the HT70X through Voice Prompts
DHCP MODE
Select voice menu option 01 to enable HT70X to use DHCP.
STATIC IP MODE
Select voice menu option 01 to enable HT70X to use STATIC IP mode, then use option 02, 03, 04, 05 to
set up IP address, Subnet Mask, Gateway and DNS server respectively.
FIRMWARE SERVER IP ADDRESS
Select voice menu option 13 to configure the IP address of the firmware server.
CONFIGURATION SERVER IP ADDRESS
Select voice menu option 14 to configure the IP address of the configuration server.
UPGRADE PROTOCOL
Select voice menu option 15 to choose firmware and configuration upgrade protocol. User can choose
between TFTP and HTTP.
FIRMWARE UPGRADE MODE
Select voice menu option 17 to choose firmware upgrade mode among the following three options:
1) Always check, 2) check when pre/suffix changes, and 3) never upgrade.
Configuring the HT70X Via Web Browser
HT70X has an embedded Web server that will respond to HTTP GET/POST requests. It also has
embedded HTML pages that allow users to configure the HT70X through a web browser such as
Microsoft‟s IE, AOL‟s Netscape or Mozilla Firefox installed on Windows or Unix OS. (Macintosh OS is not
included).
Access the Web Configuration Menu
1. Find the IP address of the HT70X using voice prompt menu option 02.
2. Open a web browser, type the IP address. You will see the log in page of the device.
Note:
•The IVR announces 12 digits IP address, you need to strip out the leading “0” in the IP address.
For ex. IP address: 192.168.001.014, you need to type in http://192.168.1.14 in the web browser.
Once the HTTP request is entered and sent from a web browser, the user will see a log-in screen. There
are two default passwords for the login page:
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Grandstream Networks, Inc. HT-70X User Manual Page 17 of 35
Firmware Version 1.0.0.18 Last Updated: 03/2012
User Level:
Password:
Web pages allowed:
End User Level
123
Only Status and Basic Settings
Administrator Level
admin
Browse all pages
The password is case sensitive with maximum length of 25 characters. The factory default password for
End User and administrator is “123” and “admin” respectively. Only an administrator can access the
“ADVANCED SETTING”, “FXS PORTs” configuration pages. Please reference the GUI pages using the
following link: http://www.grandstream.com/products/ht_series/HT70x/documents/HT70x_gui.zip .
NOTE: If you cannot log into the configuration page by using the default password, please check with the
VoIP service provider. It is most likely the VoIP service provider has provisioned the device and configured
for you therefore the password has already been changed.
Important Settings
The end-user must configure the following settings according to the local environment.
NOTE: Most settings on the web configuration pages are set to the default values.
NAT Settings
If you plan to keep the Handy Tone within a private network behind a firewall, we recommend using STUN
Server. The following three (3) settings are useful in the STUN Server scenario:
1. STUN Server (under Advanced Settings webpage)
Enter a STUN Server IP (or FQDN) that you may have, or look up a free public STUN Server on the
internet and enter it on this field. If using Public IP, keep this field blank.
2. Use Random Ports (under Advanced Settings webpage)
This setting depends on your network settings. Generally if you have multiple IP devices under the
same network, it should be set to Yes. If using a Public IP address, set this parameter to No.
3. NAT Traversal (under the FXS/Profile web page)
Set this to Yes when gateway is behind firewall on a private network.
DTMF Methods
DTMF Settings are in FXS portX/ProfileX page.
DTMF in-audio
DTMF via RTP (RFC2833)
DTMF via SIP INFO
Set priority of DTMF methods according to your preference. This setting should be based on your server
DTMF setting.
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Grandstream Networks, Inc. HT-70X User Manual Page 18 of 35
Firmware Version 1.0.0.18 Last Updated: 03/2012
PREFERRED VOCODER (CODEC)
The HT70X supports a broad range of voice codecs. Under Profile web pages, choose your preferred
order of different codecs:
PCMU/A (or G711µ/a)
G729 A/B/E
G723.1
G726 (16/24/32/40)
iLBC
Table 8: Basic Settings
End User Password
Password to access the Web Configuration Menu. This field is case sensitive with a
maximum length of 25 characters.
Web Port
By default, HTTP uses port 80. This field is for customizable web port.
Telnet Server
Default is set to YES.
IP Address
There are two modes to operate the HT70X:
DHCP mode: all the field values for the Static IP mode are not used (even though they
are still saved in the Flash memory.) The HT701 acquires its IP address from the first
DHCP server it discovers from the LAN it is connected. Using the PPPoE feature: set the
PPPoE account settings. The HT70x will establish a PPPoE session if any of the PPPoE
fields is set.
Static IP mode: configure the IP address, Subnet Mask, Default Router IP address,
DNS Server 1 (primary), DNS Server 2 (secondary) fields. These fields are set to zero by
default.
DHCP hostname
Default is blank. This option specifies the name of the client. This field is optional but may
be required by some Internet Service Providers.
DHCP domain
Default is blank. This option specifies the domain name that client should use when
resolving hostnames via the Domain Name System.
DHCP vendor class ID
Default is HT7XX. Used by clients and servers to exchange vendor-specific information..
PPPoE account ID
PPPoE username. Necessary if ISP requires you to use a PPPoE (Point to Point Protocol
over Ethernet) connection.
PPPoE password
PPPoE account password.
PPPoE Service Name
Default is blank. This field is optional. If your ISP uses a service name for the PPPoE
connection, enter the service name here.
Preferred DNS server
The preferred DNS Server to be used
Time Zone
Controls how the date/time is displayed according to the specified time zone.
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Grandstream Networks, Inc. HT-70X User Manual Page 19 of 35
Firmware Version 1.0.0.18 Last Updated: 03/2012
Self-Defined Time Zone
The syntax is std offset dst [offset],start[/time],end[/time]
Default is set to : MTZ+6MDT+5,M3.2.0,M11.1.0
MTZ+6MDT+5,
Time zone with 6 hours offset with 1 hour ahead which is the US central time. It is positive
(+) if the local time zone is west of the Prime Meridian and negative (-) if it is east.
Prime Meridian (a.k.a: International or Greenwich Meridian)
M3.2.0,M11.1.0
The 1st number indicates Month: 1,2,3,..,12 (for Jan, Feb, .., Dec)
The 2nd number indicates the nth iteration of the weekday: (1st Sunday, 3rd Tuesday etc)
The 3rd number indicates Weekday: 0,1, 2, ..,6(for Sun, Mon, Tue, .., Sat)
Therefore, this example is the DST which starts from the second Sunday of March to the
1st Sunday of November.
Allow DHCP server to
set Time Zone
Default No. Let the DHCP server handle the Time Zone
Language
Languages supported with voice prompt and web interface, except Spanish that it is only
in IVR.
Reset Type
Gives the user the option to set to default all VoIP related configuration (mainly everything
located on FXS/Profile page), all ISP (Internet Service Provider) configuration which may
affect the IP address, or both at the same time.
Note: After you choose the reset type, you will have to click the reset button for it to take
effect.
In addition to the Basic Settings configuration page, end users also have access to the Device Status
page.
Table 9: Status Page
MAC Address
The device ID, in HEX format. This is very important ID for ISP troubleshooting. The Mac
address will appear in this place. The MAC address will be used for provisioning and can
be found on the label coming with original box and on the label located on the bottom
panel of the device.
IP Address
This field shows the IP address of the HT70X.
Product Model
This field contains the product model info.
Hardware Version
This field shows the hardware revision of the unit and the part number.
Software Version
Program: This is the main software release. This number is always used for firmware
upgrade. Current release is 1.0.0.18 Boot and Loader are seldom changed.
Bootloader: current version is 1.0.0.6.
Core: current version 1.0.0.18
Base: current version is 1.0.0.18
System Up Time
Shows system up time since the last reboot.
PPPoE Link Up
Indicates whether the PPPoE connection is up if the HT70X is connected to DSL modem.
NAT
This filed indicates the type of NAT connection used by the HT70X.
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Grandstream Networks, Inc. HT-70X User Manual Page 20 of 35
Firmware Version 1.0.0.18 Last Updated: 03/2012
Port Status
Displays relevant information regarding the FXS port.
Port
Hook
Registration
DND
Forward
Busy
Forward
Delayed
Forward
FXS
On Hook
Registered
Yes
613
•FXS port is registered with SIP Server.
•FXS Port user has set Do Not Disturb.
•FXS Port user has set his calls to be unconditionally forwarded to ext 613.
•FXS Port user has not set Busy or Delay call Forward.
Advanced User Configuration
Log in to the advanced user configuration page the same way as for the basic configuration page. The
password is case sensitive and the factory default password for Advanced User is “admin”.
Advanced User configuration includes the end user configuration and the advanced configurations
including: a) SIP configuration, b) Codec selection, c) NAT Traversal Setting and d) other miscellaneous
configuration. HT701 and HT702 FXS SIP account(s) have its own configuration page. HT704 has two (2)
profiles for the four (4) FXS ports.
Table 10: Advanced Settings
Admin Password
This contains the password to access the Advanced Web Configuration page. This field is
case sensitive. Only the administrator can configure the “Advanced Settings” page.
Password field is purposely left blank for security reasons after clicking update and saved.
The maximum password length is 25 characters.
Layer 3 QoS
This field defines the layer 3 QoS parameter which can be the value used for IP
Precedence or Diff-Serv or MPLS. Default value is 48.
Layer 2 QoS
Value used for layer 2 VLAN tag. Default setting is blank.
STUN Server
IP address or Domain name of the STUN server.
Keep-alive interval
This parameter specifies how often the HT70X sends a blank UDP packet to the SIP
server in order to keep the “hole” on the NAT open. Default is 20 seconds. Minimum
value is 20 seconds.
Use STUN to detect
network connectivity
Use STUN keep-alive to detect WAN side network problems. If keep-alive request does
not yield any response for configured number of times, the device will restart the TCP/IP
stack. If the STUN server does not respond when the device boots up, the feature is
disabled. Default setting is No.
Firmware Upgrade
and Provisioning
Enables HT70X to download firmware or configuration file through either the TFTP, HTTP
or HTTPS server.
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