Grandstream Networks HT812 User manual

Grandstream Networks, Inc.
HT812/HT814
Analog Telephone Adaptor
Quick User Guide
For detailed information please consult
HT812/HT814 administration or user guides
available at: www.grandstream.com
©2016 Grandstream Networks, Inc. All
rights reserved. Reproduction or transmittal
of the entire or any part, in any form or by
any means, electronic or print, for any
purpose without the express written
permission of Grandstream Networks, Inc.
is not permitted. Information in this
document is subject to change without
notice
BASIC OPERATIONS
OBTAINING HT812/HT814 IP ADDRESS
The HT812/HT814 is by default configured to obtain
the IP address from DHCP server where the unit is
located. In order to know which IP address is
assigned to your HT812/HT814, you can access to
the “Interactive Voice Response Menu”.
Please refer to the steps below:
1. Use a telephone connected to phone 1 or phone
2 ports of your HT812/HT814.
2. Press *** (press the star key three times) to
access the IVR menu and wait until you hear
“Enter the menu option“.
3. Press 02 and the current IP address will be
announced.
ACCESSING THE WEB UI
Accessing the Web UI
- Via WAN port
For the initial setup, the Web access is by default
enabled when the device is using private IP and
disabled when using public IP, and you cannot
access the Web UI of your HT812/HT814 until it’s
enabled, the following steps will show you how to
enable it via IVR.
1. Power your HT812/HT814 using PSU with the
right specifications.
2. Connect your analog phone to phone ports
(FXS) of your HT812/HT814.
3. Press *** (press the star key three times) to
access the IVR menu and wait until you hear
“Enter the menu option “.
4. Press 12, the IVR menu will announce that the
web access is disabled, press 9 to enable it.
5. Reboot your HT812/HT814 to apply the new
settings.
Please refer to following steps if your HT812/
HT814 is connected via WAN port:
1. You may check your HT812/HT814 IP address
using the IVR on the connected phone.
2. Open the web browser on your computer.
3. Enter the HT812/HT814’s IP address in the
address bar of the browser.
4. Enter the administrator’s password to access
the Web Configuration Menu.
Note: The computer must be connected to the
same sub-network as the HT812/HT814. This can
be easily done by connecting the computer to the
same hub or switch as the HT812/HT814.
- Via LAN port
Please refer to steps below if your HT812/HT814
is connected via LAN port:
1. Power your HT812/HT814 using PSU with the
right specifications.
2. Connect your computer or switch directly to
your HT812/HT814 LAN port.
3. Open the web browser on your computer.
4. Enter the default LAN IP address (192.168.2.1)
in the address bar of the browser.
5. Enter the administrator’s password to access
the Web Configuration Menu.
6. Make sure to reboot your device after changing
your settings to apply the new configuration.
Note: Please make sure that your computer
has a valid IP address on the range 192.168.2.x
so you can access the web GUI of your HT812/
HT814.
CONFIGURING HT812/HT814 THROUGH
VOICE PROMPTS
HT812/HT814 has a built-in voice prompt menu
for simple device configuration.
To use IVR:
Pick up the handset and dial “***” to use the IVR
menu.
Please refer to the user manual for more
information about IVR and how to access its menu
options.
REBOOTING HT812/HT814
Using Web UI
1. Access HT812/HT814 web interface.
2. Press “Reboot” button in the bottom of the
page.
Using IVR
1. Pick up the handset and dial “***” to use the
IVR menu.
2. Press 99 to access reset/reboot menu.
3. Press 9 once IVR prompt is played.
4. “Rebooting” IVR will be played and HT812/
HT814 will reboot.
CALLS OPERATIONS
PLACING A PHONE CALL
To make the outgoing calls using your HT812/
HT814.
1. Pick up the handset of the connected phone.
2. Dial the number directly and wait for 4
seconds (Default “No Key Entry Timeout”); or
3. Dial the number directly and press # (“Use #
as dial key” must be configured in web
configuration).
DIRECT IP CALLS
Direct IP calling allows two parties, that is, a FXS
port with an analog phone and another VoIP
Device, to talk to each other in an ad hoc fashion
without a SIP proxy.
To complete a Direct IP Call:
 Both HT812/HT814 and other VoIP Device,
have public IP addresses, or
 Both HT812/HT814 and other VoIP Device
are on the same LAN using private IP
addresses, or
 Both HT812/HT814 and other VoIP Device

Device are on the same LAN using private
IP addresses, or
 Both HT812/HT814 and other VoIP Device
can be connected through a router using
public or private IP addresses (with
necessary port forwarding or DMZ).
The HT812/HT814 support two ways to make
Direct IP Calling:
Using IVR
1. Pick up the analog phone then access the
voice menu prompt by dialing ***.
2. Dial “47” to access the direct IP call menu.
3. Enter the IP address after the dial tone
and voice prompt “Direct IP Calling”.
Using Star Code
1. Pick up the analog phone then dial
“*47” (No dial tone will be played).
2. Enter the target IP address.
Notes:
 Destination ports can be specified using
“*” (encoding for “:”) followed by the port
number.
 IP address convention example:
If the target IP address is 192.168.0.160, the
dialing convention is 192*168*0*160.
CALL HOLD
 During an active call, press “Flash” button
on the analog phone (if the phone has that
button) to place the call on hold.
 Press “Flash” button again to release
previously held caller and resume
conversation.
Note: If no “ Flash” button is available, use
“hook flash” (toggle on-off hook quickly).
CALL WAITING
The call waiting tone (3 short beeps) indicates
an incoming call, if the call waiting feature is
enabled.
 To toggle between incoming call and current
call, you need to press the “Flash” button. The
first call is placed on hold.
 Press the “Flash” button to toggle between the
active calls.
CALL TRANSFER
Blind transfer
Assuming that phones A and B are in conversation.
The phone A wants to blind transfer phone B to
phone C:
1. On the phone A, press “Flash” button to hear the
dial tone.
2. The phone A dials *87 then dials caller C’s
number, and then # (or wait for 4 seconds).
3. The phone A will hear the dial tone. Then, phone
A can hang up.
Note: “Enable Call Feature” must be set to “Yes” in
web configuration page.
Attended transfer
Assuming that phones A and B are in conversation.
The phone A wants to attend transfer phone B to
phone C:
1. On the phone A, press “Flash” button to hear the
dial tone.
2. Phone A dials the phone C’s number followed by
# (or wait for 4 seconds).
3. If phone C answers the call, phones A and C are
in conversation. Then A can hang up to
complete transfer.
4. If phone C does not answer the call, phone A
can press “flash” to resume call with phone B.
Note: When attended transfer fails and A hangs
up, the HT8XX will ring back user A to remind A that
B is still on the call. A can pick up the phone to
resume conversation with B.
3-WAY CONFERENCING
The HT812/HT814 support Bellcore style 3-way
Conference. To perform the 3-way conference, we
assume that the call is established between phone A
and B. Phone A (HT812/HT814) wants to bring third
phone C into conference:
1. Phone A presses FLASH (on the analog phone,
or Hook Flash for old model phones) to get a
dial tone.
2. Phone A dials C’s number then # (or wait for 4
seconds).
3. If phone C answers the call, then A presses
FLASH to bring B, C in the conference.
4. If phone C does not answer the call, phone A
can press FLASH back to talk to phone B.
5. If phone A presses FLASH during conference,
the phone C will be dropped out.
6. If phone A hangs up, the conference will be
terminated for all three parties when
configuration “Transfer on Conference Hang up”
is set to “No”. If the configuration is set to “Yes”,
A will transfer B to C so that B and C can
continue the conversation.
CALL RETURN
In order to call back to the latest incoming number.
1. Pick up the handset of the connected phone (Off
-hook).
2. After hearing the dial tone, input “*69”, and
follow by “#” or wait for time out.
3. Your phone will automatically call back to the
latest incoming number.
Note: Star codes (*XX) related features
mentioned above are supported by ATA default
settings. If your service provider provides different
feature codes, please contact them for Instructions
can be connected through a router
using public or private IP addresses
(with necessary port forwarding or
DMZ).
The HT812/HT814 support two ways to
make Direct IP Calling:
Using IVR
1. Pick up the analog phone then
access the voice menu prompt by
dialing ***.
2. Dial “47” to access the direct IP call
menu.
3. Enter the IP address after the dial
tone and voice prompt “Direct IP
Calling”.
Using Star Code
1. Pick up the analog phone then dial
“*47” (No dial tone will be played).
2. Enter the target IP address.
Notes:
 Destination ports can be specified
using “*” (encoding for “:”) followed
by the port number.
 IP address convention example:
If the target IP address is
192.168.0.160, the dialing convention
is 192*168*0*160.
DIRECT IP CALLS
Direct IP calling allows two parties, that
is, a FXS port with an analog phone
and another VoIP Device, to talk to
each other in an ad hoc fashion without
a SIP proxy.
To complete a Direct IP Call:
 Both HT812/HT814 and other VoIP
Device, have public IP addresses,
or
 Both HT812/HT814 and other VoIP