Grandstream Networks BroadWorks BroadSoft GXW-400X User manual

BroadSoft Partner
Configuration Guide
Grandstream GXW-400X
FXS Analog Gateway
&
HandyTone HT-50X
Analog Telephone Adapter
April 2007
Document Version 1.1

BroadWorks®Guide
Copyright Notice
Copyright ©2007 Grandstream Networks, Inc.
All rights reserved.
Any technical documentation that is made available by Grandstream Networks, Inc. is
proprietary and confidential and is considered the copyrighted work of Grandstream
Networks, Inc.
Trademarks
BroadWorks®and BroadWorks Assistant™ are trademarks of BroadSoft, Inc.
Microsoft, MSN, Windows, and the Windows logo are registered trademarks of Microsoft
Corporation. Other product names mentioned in this manual may be trademarks or
registered trademarks of their respective companies and are hereby acknowledged.
This document is printed in the United States of America.

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Document Revision History
Version Reason for Change
1.1 Introduced document.

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Table of Contents
1Overview..........................................................................................................................................5
2BroadWorks Validation Package Support Level.......................................................................6
3Device Capabilities and Known Interoperability Issues...........................................................7
3.1 Capabilities....................................................................................................................................7
3.2 Interoperability Issues...................................................................................................................9
4BroadWorks Device Identity/Profile..........................................................................................10
5BroadWorks Device Type...........................................................................................................11
6Configuration................................................................................................................................12
6.1 System Level Configuration......................................................................................................13
6.2 Subscriber Level Configuration Parameters............................................................................14
7Enhanced IP Phone Configuration............................................................................................15

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1 Overview
This document describes the configuration procedures required for a Grandstream GXW-
4004 / GXW-4008 / HT-502 to make full use of the capabilities of BroadWorks.
The GXW-4004 / GXW-4008 / HT-502 are a few of the many access devices that
interoperate with BroadWorks.
The GXW-4004 / GXW-4008 / HT-502 uses the Session Initiation Protocol (SIP) to
communicate with BroadWorks for call control. It also translates voice to audio packets for
transmission across a packet network.
This guide describes the specific configuration items that are important for use with
BroadWorks. It does not describe the purpose and use of all configuration items on the
GXW-4004 / GXW-4008 / HT-502. For those details, see the GXW-4004 / GXW-4008 /
HT-502 User Manual supplied by Grandstream 1.a)i.[1]

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2 BroadWorks Validation Package Support Level
Devices are validated according to BroadWorks Validation Packages. Each package
validates a subset of features or items. This section describes the device’s support level
for a BroadWorks Validation Package as well as the features or items in the package that
are not supported. For specific issues, see section 3.2 Interoperability Issues. For a
complete list of items validated per package, see Appendix B: BroadWorks Validation
Package Test Items.
BroadWorks Package Support Level Items Not Supported
Basic Call Full
BroadWorks Enhanced Services Partial Ring Splash
Advanced Call Control (Talk, Auto-
Answer)
DUT Services – Call Control Partial Network Conference 3-Way
Network Conference N-Way
DUT Services – Registration and
Authentication Partial BroadWorks Authentication
DUT Services – FAX Full
DUT Services – Busy Lamp Field None
Redundancy Full
SBC/ALG Full
Shared Call Appearance None
Video None
TCP Full

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3 Device Capabilities and Known Interoperability Issues
This section describes the features supported by the GXW-4004 / GXW-4008 / HT-502,
as well as BroadWorks interoperability issues and impact. The following table describes
capabilities.
Verified Revisions shows the results of partner (vendor) testing of a specific BroadWorks
version with a specific partner’s device under test (DUT) version.
Compatible Revisions indicates the maintenance versions that should interface properly
with BroadWorks.
3.1 Capabilities
Device Type Generic SIP Smart (Proxy Addr)
Lines and Appearances GXW-4004: 4 lines 1 appearances per line
GXW-4008: 8 lines 1 appearances per line
HT-502: 2 lines 1 appearances per line
Speaker/Power/Bridge No/No/Yes
Verified Revisions BroadWorks Release 14.0
GXW-4004: Grandstream 1.0.0.39
GXW-4008: Grandstream 1.0.0.39
HT-502: Grandstream 1.0.0.39
Compatible Revisions BroadWorks Release 14.0
Grandstream Any maintenance version of GXW-
4004/GXW-4008/HT-502 1.0.0.39
SIP Proxy FQDN DNS Lookup
(A, SRV, NAPTR)
A, SRV
Outbound Proxy Configurable Yes
Outbound Proxy FQDN DNS Lookup
(A, SRV, NAPTR)
A, SRV
BroadWorks Redundancy Enabled Yes
BroadWorks Shared Call Appearance N/A
BroadWorks Enhanced IP Phone
Configuration Partial
Device Services Call Forwarding, Attended/Blind Call Transfer, 3-way
Call, Call Waiting, Call Hold, Call Return.
Device Call Control
(Device-Controlled or Flash INFO-
based)
Device-Controlled
Codecs PCMU, PCMA, G723.1 G729A/B/E, iLBC, G726-
16/24/32/40
RFC 2833 DTMF Yes
T.38 Fax Yes

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TCP Yes
TLS Yes

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3.2 Interoperability Issues
This section lists the known interoperability issues between BroadWorks and partner
release(s). For more information on issues related to the particular software release, see
the partner release notes (generally, this should only be for GA partner releases).
Issue Tracking
Number Issue Title and Description Partner Releases
BroadWorks Release 14
1.0.0.39
1025 - 61 Broadworks to DUT, Do Not Disturb (DND) ring splash
DUT does not play a ring splash. DUT driver does not support ring
splash.
X
1025 -119 DUT to BroadWorks via Primary Application Server, DUT
Currently Served by Secondary Application Server
DUT does not always contact the primary server first for INVITE. It
relies on the OPTIONS message from BroadWorks to failback.
When DUT is registered on secondary server and the primary
server becomes available and sends an OPTIONS request, DUT
will send INVITE to the primary server.
X

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4 BroadWorks Device Identity/Profile
BroadWorks configurable device identify/profile is introduced in BroadWorks Release 14.0.
This section applies only to BroadWorks Release 14.0 and later.
The following table identifies the required BroadWorks device identity/profile settings for
interoperability between the GXW-4004/GXW-4008/HT-502 and BroadWorks. For an
explanation of the profile parameters, refer to the BroadWorks Device Inventory Guide
1.a)i.[4].
For most of the parameters below, an “X” indicates the parameter function is supported
and/or required. If the item is blank, it is not supported.
Grandstream GXW-4004/GXW-4008/HT-502 Identify/Device Profile
Signaling Address Type Intelligent Proxy Addressing
Number of Lines GXW-4004: 4 lines
GXW-4008: 8 lines
HT-502: 2 lines
Ringback Tone/ Early Media
Support Local Ringback – No Early Media
Registration Capable X
Static Registration Capable
E.164 Capable
Trusted
Authentication Override
Video Capable
RFC 3264 Hold X
Route Advance
Wireless Integration
PBX Integration
Use Business Trunking Contact
Forwarding Override
Conference Device
Music On Hold Device
Web Based Configuration URL
Auto Configuration Type 2 Config file
Reset Event checkSync
Enable Monitoring
CPE System File Name gxwSystem.txt / htSystem.txt
Device File Format %BWMACADDRES%.txt