Grandstream Networks GXW-410xv User manual

Grandstream Networks, Inc.
Analog IP Gateway GXW-410xv
4 or 8 FXO Ports w/Video Surveillance
GXW-410xv User’s Manual www.grandstream.com
Firmware Version 1.0.0.36 [email protected]

Grandstream Networks, Inc. GXW-410xv User’s Manual Page 2 of 32
Firmware 1.0.0.36 Updated: 11/2006
TABLE OF CONTENTS
GXW-410XV USER MANUAL
WELCOME....................................................................................................................................................4
PACKAGING ................................................................................................................................................5
SAFETY COMPLIANCES..............................................................................................................................................5
WARRANTY ...............................................................................................................................................................5
CONNECTING THE GXW-410XV................................................................................................................................6
APPLICATION DESCRIPTION....................................................................................................................8
SIMPLE CONFIGURATION:MEDIA GATEWAY TO ACCESS PSTN NETWORKS............................................................8
EXTENSIVE CONFIGURATION:MEDIA GATEWAY CONFIGURATION FOR MULTIPLE USERS.......................................9
OFF-HOOK AUTO DIAL ..............................................................................................................................................9
SAMPLE CONFIGURATIONS -IP PBX PEERS WITH GXW-410XV ...............................................................................9
FEATURES.................................................................................................................................................10
SOFTWARE FEATURES OVERVIEW ...........................................................................................................................10
HARDWARE SPECIFICATION.....................................................................................................................................12
CONFIGURATION GUIDE .........................................................................................................................12
CONFIGURATION WITH WEB BROWSER ...................................................................................................................12
Accessing the Web Configuration Menu............................................................................................................12
End User Configuration.....................................................................................................................................13
ADVANCED USER SETTINGS ....................................................................................................................................14
Advanced User Configuration............................................................................................................................14
CONFIGURING THE FXO CHANNELS........................................................................................................................17
Saving the Configuration Changes ....................................................................................................................21
Rebooting from Remote......................................................................................................................................21
VIDEO SURVEILLANCE............................................................................................................................22
VIDEO SURVEILLANCE PROCEDURES.......................................................................................................................22
FIRMWARE UPGRADE .............................................................................................................................24
UPGRADE THROUGH HTTP......................................................................................................................................24
UPGRADE THROUGH TFTP ......................................................................................................................................24
No Local TFTP Server.......................................................................................................................................25
RESTORE FACTORY DEFAULT SETTING..............................................................................................26
EXAMPLES OF GXW-410XV CONFIGURATIONS...................................................................................27
GLOSSARY OF TERMS ............................................................................................................................29

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TABLE OF FIGURES
GXW-410XV USER MANUAL
FIGURE 1: DIAGRAM OF GXW-410XV BACK PANEL ..........................................................................................6
FIGURE 2: DIAGRAM OF GXW-410XV DISPLAY PANEL......................................................................................7
FIGURE 3: FUNCTIONAL DIAGRAM OF IP-PBX &GXW-410XV ..........................................................................8
FIGURE 4: SCREEN-SHOT OF GXW-410XV LOG-IN SCREEN............................................................................13
FIGURE 5: SCREENSHOT OF ADVANCED USER CONFIGURATION......................................................................14
FIGURE 6: SCREEN-SHOT OF GXW-410XV CHANNEL DIALING ........................................................................17
FIGURE 7: SCREEN-SHOT OF SAVE CONFIGURATION ......................................................................................21
FIGURE 8: SCREEN-SHOT OF REBOOTING ......................................................................................................21
FIGURE 9: SCREEN-SHOT OF VIDEO SURVEILLANCE*......................................................................................23
APPLICATION ONE:GXWCONNECTED WITH AN IP-PBX OR SIP SERVER........................................................27
APPLICATION TWO:GXW TO EXTEND A TRADITIONAL PBX SCENARIO............................................................27
APPLICATION THREE:GXW CONNECTED WITH AN IP-PBX OR SIP SERVER AND VIDEO SURVEILLANCE............28
APPLICATION FOUR:USING A GXWFOR PURE IP- IP COMMUNICATION CONFIGURATION.................................28
TABLE OF TABLES
GXW-410XV USER MANUAL
TABLE 1: DEFINITIONS OF THE GXW CONNECTORS.........................................................................................6
TABLE 2: DEFINITIONS OF THE GXW DISPLAY PANEL ......................................................................................7
TABLE 3: GXW-410XV SOFTWARE FEATURES ..............................................................................................11
TABLE 4: HARDWARE SPECIFICATION OF GXW-410XV...................................................................................12
TABLE 6: WEB LOG-IN DEFINITIONS...............................................................................................................13
TABLE 7: STATUS PAGE DEFINITIONS ............................................................................................................13
TABLE 8: ADVANCED CONFIGURATION PAGE DEFINITIONS..............................................................................15
TABLE 9: FXO LINES CONFIGURATION DEFINITIONS.......................................................................................17
TABLE 10: CHANNELS PAGE DEFINITIONS......................................................................................................18
TABLE 11: GRANDSTREAM CONFIGURATION PAGE DEFINITIONS......................................................................19
GUI INTERFACES
GXW-410XV USER MANUAL
http://www.grandstream.com/user_manuals/GUI/GUI_GXW410x.rar
1. SCREENSHOT OF ADVANCED SETTINGS CONFIGURATION PAGE
2. SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE
3. SCREENSHOT OF CHANNELS CONFIGURATION PAGE
4. SCREENSHOT OF FXO LINES CONFIGURATION PAGE
5. SCREENSHOT OF PROFILE 1CONFIGURATION PAGE
6. SCREENSHOT OF STATUS CONFIGURATION PAGE

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WELCOME
Thank you for purchasing the Grandstream GXW–410x IP Analog FXO Gateway. The GXW–410xv is a
cost effective, easy to use and easy to configure IP communications solution for any business. The
GXW–410x supports popular voice codecs and is designed for full SIP compatibility and interoperability
with 3rd party SIP providers, thus enabling you to fully leverage the benefits of VoIP technology, integrate
a traditional phone system into a VoIP network, and efficiently manage communication costs.
This manual will help you learn how to operate and manage your GXW FXO Analog IP Gateway and
make the best use of its many upgraded features including simple and quick installation, multi-party
conferencing, and direct IP-IP Calling. This IP Analog Gateway is very easy to manage and scalable,
specifically designed to be an easy to use and affordable VoIP solution for the small – medium business
or enterprise. Enable the video surveillance port to give piece of mind while you are away from your
business.
Gateway GXW-410x Overview
The GXW410x offers an easy to manage, feature rich IP communications solution for any small business
or businesses with virtual and/or branch locations who want to leverage their broadband network and/or
add new IP Technology to their current phone system. The Grandstream Enterprise Analog VoIP
Gateway GXW410x series converts SIP/RTP IP calls to traditional PSTN calls and vice versa. There are
two models - the GXW-4104v and GXW-4108v, which have either 4 and 8 FXO ports respectively. The
installation is the same for either model.
A SIP proxy server such as Asterisk or a SIP registrar server can be deployed with the GXW-410xv series.
In this environment, the SIP server handles SIP registration and call control and the GXW-410xv
processes media conversion between IP and PSTN calls. By design, the system supports the call
progress tones and PSTN signaling standards for North America, Europe, Latin America, Asia, and
various other countries/regions.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation
of this product in any way other than as detailed by this User Manual, could void your manufacturer
warranty.
•This document is contains links to Grandstream GUI Interfaces. Please remember to download these
examples http://www.grandstream.com/user_manuals/GUI/GUI_GXW410x.rar for your reference.
•This document is subject to change without notice. The latest electronic version of this user manual
is available for download from the following location:
http://www.grandstream.com/user_manuals/GXW410x_User_Manual.pdf
•Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print,
for any purpose without the express written permission of Grandstream Networks, Inc. is not
permitted.

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PACKAGING
Unpack and check all accessories. Equipment included in the package:
1) One GXW-410xv Unit
2) One universal power adaptor
3) One Ethernet cable
SAFETY COMPLIANCES
The GXW-410xv is compliant with various safety standards including FCC/CE. Its power adaptor is
compliant with UL standard. Warning: use only the power adapter included in the GXW-410xv package.
Using an alternative power adapter may permanently damage the unit.
WARRANTY
Grandstream has a reseller agreement with our reseller customer. End users should contact the company
from whom you purchased the product for replacement, repair or refund.
If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service
Representative for a RMA (Return Materials Authorization) number. Grandstream reserves the right to
remedy warranty policy without prior notification.

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CONNECTING THE GXW-410XV
FIGURE 1: DIAGRAM OF GXW-410XV BACK PANEL
TABLE 1: DEFINITIONS OF THE GXW CONNECTORS
LAN (or PC) Connect your PC to the LAN to find IP address from your Router/DHCP
Server. The GXW-410xv acts as a switch.
WAN (or LAN) Connect to the internal LAN network or router.
VIDEO IN Connection for Analog based Video Surveillance Camera (RCA)
RESET Factory Reset button. Press for 7 seconds to reset factory default settings.
POWER IN Power adapter connection
OFF/ON Off/On switch
FXO1 - FXO8 FXO ports to be connected to physical PSTN lines from a traditional PSTN
PBX or PSTN Central Office.
LAN/WAN RJ-45
Ethernet Ports
V
IDEO IN Jack FXO Ports
Power Suppl
y
On/Off Switch
GXW-410xv

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FIGURE 2: DIAGRAM OF GXW-410XV DISPLAY PANEL
TABLE 2: DEFINITIONS OF THE GXW DISPLAY PANEL
Power LED Indicates Power. Remains ON when Power is connected and unit is
turned ON.
Ready LED Remains ON after boot-up.
LAN LED Indicates LAN (or WAN) port activity
PC LED Indicates PC (or LAN) port activity
Video LED Remains solid green on boot-up. If Video IN terminal is connected,
indicates video activity.
LEDs 1 - 8 Indicate status of the respective FXO Ports on the back panel
Busy - ON (Solid Green)
Available - OFF
NOTE: All LEDs display green when ON.
FXO port
GXW- 410xv
Display

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Application Description
A SIP proxy server such as Asterisk or a SIP registrar server can be deployed with the GXW-410xv series.
In this environment, the SIP server handles SIP registration and call control and the GXW-410xv
processes media conversion between IP and PSTN calls. By design, the system supports the call
progress tones and PSTN signaling standards for North America, Europe, Latin America, Asia, and
various other countries/regions.
FIGURE 3: FUNCTIONAL DIAGRAM OF IP-PBX &GXW-410XV
SIMPLE CONFIGURATION:MEDIA GATEWAY TO ACCESS PSTN NETWORKS
GXW-410xv can be configured to work with any leading SIP server, for a pure media gateway to access
PSTN networks. In such applications, the user only needs to configure GXW-410xvgateway Stage Dialing
field and Sip Server field.
For a simple set-up, users only need to configure a SIP server field for default SIP Profile 1. This field
should be configured to point to the SIP server to be used with the GXW-410xv.
For advanced applications, the user is required to choose at least one SIP server field from the SIP
profiles and one stage dialing under system Channel configuration table. On SIP server sides, the SIP
server must be configured to forward user PSTN calls to the GXW-410xv.
Please be aware that by default, the system uses North American PSTN settings and TWO STAGE
dialing to access PSTN networks for VOIP to PSTN calls and PSTN to VOIP calls. Two stage dialing
means the end-user will hear dial-tone twice. First dial-tone is used to let users to input destination
number in the same network of the calling networks. Second dial-tone is used to let users to input final
destination number.
P
PS ST TN N
C
Cl lo ou ud d
Anywhere in the world
GXW-410xv
4 or 8 Ports
FXO Lines
PSTN Analog
Grandstream IP Phones
IPPBX or
SIP Server
IP/LAN IP/WAN

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The GXW-410xv also supports ONE STAGE dialing, which means users only need to input one final
PSTN number when first dial-tone is heard for calls from VOIP to PSTN. This requires configuring both
SIP server and GXW-410xv to one stage dialing (see last section of quick guide and user manual for one
stage dialing). For one stage PSTN to VOIP calls, user needs to configure off-hook auto dial field (see
last section on sample configuration
EXTENSIVE CONFIGURATION:MEDIA GATEWAY CONFIGURATION FOR MULTIPLE USERS
The GXW-410xv can be configured to work with a variety of SIP server features and traditional PBX on
PSTN networks, with a different SIP server on each physical port. Each port may have its own voice
setting, dialing settings, PSTN termination setting, and DTMF transmission settings.
OFF-HOOK AUTO DIAL
The FXO interface currently does not support direct inward dialing (DID). The GXW-410xv implements an
off-hook auto dial feature for each physical port. Configure off-hook auto dial to forward PSTN incoming
call to a specific SIP number, call center or hunt group.
SAMPLE CONFIGURATIONS -IP PBX PEERS WITH GXW-410XV
There are 2 methods to configure GXW to work with IP PBX:
1) Configure GXW with SIP Accounts in IP PBX, this will enable you to put GXW behind a
NAT/Firewall.
2) Configure GXW without SIP Accounts in IP PBX, this makes GXW function as a PEER gateway.
See the Quick Install Guide at http://www.grandstream.com/user_manuals/GXW41xx_QuickIG.pdf for
more information for quick installation.
Note: In regions other than North American, the user is also required to configure call progress tones
and PSTN line termination fields. Check with local PSTN service carriers on values service providers use
on the lines. If service provider doesn’t provide these values and users don’t know what the correct
values are, please use the default values. Contact product support for additional help in configuring your
GXW-410xv.

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Features
GXW–410x is a next generation IP voice and video gateway that features full interoperability with leading
IP-PBXs, SoftSwitches and SIP platforms. The Gateway series offers superb voice and video quality,
traditional telephony functionality, simple configuration, feature rich functionality and an additional video
port that enables the gateway to act like a video surveillance gateway.
SOFTWARE FEATURES OVERVIEW
•4 and 8 FXO port media gateways
•Video surveillance port
•External power supply
•Two RJ-45 ports (switched or routed)
•TFTP and HTTP firmware upgrade support
•Multiple SIP accounts, multiple SIP profiles (choice of 3 profiles per account)
•Supports Audio Codecs: G711, G723, G729 and GSM
•Supports Video Codecs: H.264
•G.168 – echo cancellation
•Flexible DTMF transmission: In Audio, RFC2833, SIP Info or any combination of the 3
•Selectable, multiple LBR coders per channel
•T.38 compliant

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TABLE 3: GXW-410XV SOFTWARE FEATURES
GXW– 410x FX0 Analog Gateway Series
Telephone Interfaces GXW-4104: 4 ports; 4 SIP accounts w/ choice of 3 profiles
GXW-4108: 8 ports; 8 SIP accounts w/ choice of 3 profiles
FXO, RJ11
Network Interface Two (2) 10/100 Mbps, RJ45
LED Indicators Power, Video, and Line LEDs
On/Off Switch Yes
Voice over Packet
Capabilities G.168 compliant Echo Cancellation, Dynamic Jitter Buffer,
Modem detection & auto-switch to G.711
Voice Compression G.711, G.723, G.726, G.729A/B, GSM
Video Surveillance Real-time H.264 base CIF resolution
DHCP Server/Client Yes, NAT Router or Switched Mode
Fax over IP T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711
for Fax Pass-through (pending)
QoS Diffserve, TOS, 802.1 P/Q VLAN tagging
IP Transport RTP/RTCP & PPPoE
PSTN Signaling FXO Loop start
DTMF Method Flexible DTMF transmission method,
User interface of In-audio, RFC2833, and SIP Info
IP Signaling SIP (RFC 3261)
Provisioning TFTP and HTTP
Round-robin port scheduling to ensure available lines to access PSTN
networks
Media SRTP
Control TLS/SIPS (pending)
Management Syslog support,
HTTPS and telnet (pending), remote management using Web browser
Short and long haul REN3: Up to150 ft on 24 AWG line
Caller ID Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID
Polarity Reversal /
Wink Yes
EMC GXW-410x: EN55022 Class B, CFR Part 15 Class B, EN55024;
GXW-4104: FCC, CE (in addition)
Safety GXW-410x: EN60950-1 GXW-4108: UL60950-1 (in addition)

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HARDWARE SPECIFICATION
TABLE 4: HARDWARE SPECIFICATION OF GXW-410XV
LAN interface 2xRJ45 10/100Mbps
LED 8 LEDs (GREEN)
Universal Switching
Power Adaptor Input: 100-240V AC, 50/60Hz, 0.5A Max
Output: 12V DC, 1.25A
UL certified
Dimension 225mm (L) x 172mm (W) x 42mm (H)
Weight 0.29 lbs (3.5 oz)
Temperature 32~104°F
0~40°C
Humidity 10% - 90% (non-condensing)
Compliance FCC, CE
CONFIGURATION GUIDE
CONFIGURATION WITH WEB BROWSER
The GXW-410xv has an embedded Web server that will respond to HTTP GET/POST requests. It also
has embedded HTML pages that allow a user to configure the IP phone through any common web
browser. Examples of GUI interfaces can be downloaded @
http://www.grandstream.com/user_manuals/GUI/GUI_GXW410x.rar.
ACCESSING THE WEB CONFIGURATION MENU
1. Connect the Power to the GXW-410xv unit.
2. Connect an Ethernet cable between the LAN port on GXW-410xv to your PC.
3. You will have to assign a dummy IP with the same subnet as the GXW IP Address, which is
192.168.0.160 by default. So, set an IP address like 192.168.0.x for your PC.
4. Launch web browser and type http://192.168.0.160 at address of web browser. This connects you
to the GXW-410xv web server.
You may choose to use DHCP or PPPoE connection or another static IP address according to your local
network environment.
The Gateway Web Configuration Menu can be then accessed by the following URI: http://Gateway-IP-
Address where the Gateway-IP-Address is the IP address of the Gateway.
NOTE: To access the configuration page, type the GXW IP address into the browser, stripping out the
leading “0” because the browser will parse in octet. e.g. if the IP address is: 192.168.001.014, please
type in: 192.168.1.14.

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END USER CONFIGURATION
Once this HTTP request is entered and sent from a Web browser, the GXW-410xv will respond with a
login screen. There are two default passwords for the login page:
User Level: Password: Webpages allowed:
End User Level 123 Only Status and Basic Settings
Administrator Level admin All pages can be browsed.
FIGURE 4: SCREEN-SHOT OF GXW-410XV LOG-IN SCREEN
Grandstream Device Configuration
Password
Login
All Rights Reserved Grandstream Networks, Inc. 2005-2006
After login, the next configuration page is the Basic Configuration page, explained in detail in Table 6:
Web Log-in Definition.
TABLE 6: WEB LOG-IN DEFINITIONS
Web Access Select HTTP or secure HTTPS protocol for Web Access
Web Port By default, HTTP uses port 80 and HTTPS uses port 443. This field is
for customizable web port.
End User Password This contains the password to access the Web Configuration Menu.
This field is case sensitive with a maximum length of 25 characters.
IP Address There are two modes to operate the GXW-410xv:
DHCP mode: all the field values for the Static IP mode are not used
(even though they are still saved in the Flash memory.) The GXW-
410xv acquires its IP address from the first DHCP server it discovers
from the LAN it is connected.
Using the PPPoE feature: set the PPPoE account settings. The GXW-
410xv will establish a PPPoE session if any of the PPPoE fields is set.
Static IP mode: configure the IP address, Subnet Mask, Default
Router IP address, DNS Server 1 (primary), DNS Server 2 (secondary)
fields. These fields are set to zero by default.
Time Zone Controls how the date/time is displayed according to the specified time
zone.
You may also access the Device Status page which provides details of the GXW product. The Device
Status page terms are defined in Table 7: Status Page Definitions.
TABLE 7: STATUS PAGE DEFINITIONS

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Hardware Revision Hardware version number: Main Board, Interface Board
MAC Address The device ID in HEX format. This is a very important ID for ISP
troubleshooting.
IP Address This field shows LAN IP address of GXW-410xv
Product Model This field contains the product model info.
Software Version Program: This is the main software release. Boot and Loader are not changed
often.
System Up Time This field shows system up time since the last reboot.
Registered This field indicates whether the different Channels are registered to the SIP
server(s).
FXO Line Connected This field will give the status of each physical FXO Line connected to the
Gateway. It will update the status regularly.
Yes - Connected and Idle
Busy - Connected and Busy
No - Not connected
PPPoE Link Up This field shows whether the PPPoE connection is running if connected to DSL
modem.
Detected NAT Type This field shows what kind NAT the GXW-410xv is connected to via its LAN
port. It is based on STUN protocol.
ADVANCED USER SETTINGS
ADVANCED USER CONFIGURATION
The end-user needs to login to the advanced user configuration page the same way as for the basic
configuration page.
FIGURE 5: SCREENSHOT OF ADVANCED USER CONFIGURATION
Grandstream Device Configuration
Password
Login
All Rights Reserved Grandstream Networks, Inc. 2005-2006
Advanced User configuration includes the end user configuration and advanced configurations including:
SIP configuration, Codec selection, NAT Traversal Setting and other miscellaneous configuration.

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TABLE 8: ADVANCED CONFIGURATION PAGE DEFINITIONS
Admin
Password Administrator password. Only the administrator can configure the “Advanced Settings”
page. Password field is purposely left blank for security reasons. The maximum
password length is 25 characters.
g723 Rate G723 encoding rate (6.3kbps or 5.3kbps)
Layer 3 QoS This field defines the layer 3 QoS parameter which can be the value used for IP
Precedence or Diff-Serv or MPLS. Default value is 48.
Layer 2 QoS This contains the value used for layer 2 VLAN tag. Default setting is
blank.
Inter Digit
Timeout Default is 4 seconds.
Local RTP port This parameter defines the local RTP-RTCP port pair the GXW-410xv will listen and
transmit. It is the base RTP port for channel 0. When configured, channel 0 will use this
port _value for RTP and the port_value+1 for its RTCP; channel 1 will use port_value+2
for RTP and port_value+3 for its RTCP. The default value is 5004.
Use Random
Port This parameter, when set to Yes, will force random generation of both the local SIP and
RTP ports. This is usually necessary when multiple GXW-410xvs are behind the same
NAT.
Keep-alive
interval This parameter specifies how often the GXW-410xv sends a blank UDP packet to the
SIP server in order to keep the “hole” on the NAT open. Default is 20 seconds.
Use NAT IP NAT IP address used in SIP/SDP message. Default is blank.
STUN Server IP address or Domain name of the STUN server.
Firmware
Upgrade &
Provisioning
This radio button will enable GXW-410xv to download firmware or configuration file
through either TFTP or HTTP.
Via TFTP
Server This is the IP address of the configured TFTP server. If selected and it is non-zero or
not blank, the GXW410x will attempt to retrieve new configuration file or new code
image from the specified TFTP server at boot time. It will make up to 5 attempts before
timeout and then it will start the boot process using the existing code image in the Flash
memory. If a TFTP server is configured and a new code image is retrieved, the new
downloaded image will be verified and then saved into the Flash memory.
Note: Please do NOT interrupt the TFTP upgrade process (especially the power supply)
as this will damage the device. Depending on the network environment this process
can take up to 15 or 20 minutes.
Via HTTP
Server The URL for the HTTP server used for firmware upgrade and configuration via HTTP.
For example, ttp://provisioning.mycompany.com:6688/Grandstream/1.0.0.36
Here “:6688” is the specific TCP port that the HTTP server is listening at, it can be
omitted if using default port 80.
Note: If Auto Upgrade is set to No, GXW-410xv will only do HTTP download once at
boot up.

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Automatic
Upgrade Choose Yes to enable automatic upgrade and provisioning. In “Check for new firmware
every” field, enter the number of days to enable GXW-410xv to check the server for
firmware upgrade or configuration in the defined period of days. When set to No, GXW-
410xv will only do upgrade once at boot up.
“Always check for New Firmware.” Check New Firmware only when F/W pre/suffix
changes”
Syslog Server The IP address or URL of System log server. This feature is especially useful for ITSP
(Internet Telephone Service Provider)
Syslog Level Select the ATA to report the log level. Default is NONE. The level is one of DEBUG,
INFO, WARNING or ERROR. Syslog messages are sent based on the following
events: 1. product model/version on boot up (INFO level)
2. NAT related info (INFO level)
3. sent or received SIP message (DEBUG level)
4. SIP message summary (INFO level)
5. inbound and outbound calls (INFO level)
6. registration status change (INFO level)
7. negotiated codec (INFO level)
8. Ethernet link up (INFO level)
9. SLIC chip exception (WARNING and ERROR levels)
10. memory exception (ERROR level)
The Syslog uses USER facility. In addition to standard Syslog payload, it contains the
following components:
GS_LOG: [device MAC address][error code] error message
Here is an example: May 19 02:40:38 192.168.1.14 GS_LOG: [00:0b:82:00:a1:be][000]
Ethernet link is up
NTP server URI or IP address of the NTP (Network Time Protocol) server, which will be used by the
phone to synchronize the date and time.
Enable Video
Surveillance Work in progress.
RTSP Port By default it is 554.

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CONFIGURING THE FXO CHANNELS
Configuring the FXO channels on the GXW – 410xv is an easy process. Follow the GUI interfaces. The
Device Status page terms are defined in Table 9: FXO Lines Configuration Definitions. An example
of the Channel Dialing Configuration is shown in Figure 6. Please note the default is always configured.
The user has the option to change the default settings as described in the Table 9.
TABLE 9: FXO LINES CONFIGURATION DEFINITIONS
Enable Current
Disconnect When set to Y, Current Disconnect is enabled. Certain PSTN Cos require this to be
enabled, in order to realize correct disconnect for PSTN side. Default it Y.
AC Termination
Impedance Selects the impedance of the analog Line connected to the FXO port on the GXW-
410xv.
Silence Timeout Terminate call after long silence detected. Default is 60 seconds, max 65536.
DTMF Digit
Length Default value is 100ms.
DTMF Digit
Volume Default value is -11dB.
DTMF Dial Pause Default value is 100ms.
Wait Dial-tone It is recommended to set this to Y in case Dialing stage is set to 1.
Dialing Stage Dialing stage can be set to 1 or 2. Note: When set to 1, the Server needs to be
configured to allow forwarding and receipt of SIP messages from GXW IP address
directly.
Off-hook Auto
Dial This parameter allows users to configure a User ID or extension number to be
automatically dialed upon off-hook. Please note only the user part of the SIP address
needs to be entered here. The GXW-410xv will automatically append the ‘@’ and host
portion of the corresponding SIP address.
FIGURE 6: SCREEN-SHOT OF GXW-410XV CHANNEL DIALING
Channel Dialing
1. DTMF Digit
Length(X10ms): ch1-8:10; (1-200, default 10)
2. DTMF Digit Volume(dB): ch1-8:-11; (-31-0, default -11)
3. DTMF Dial Pause(X10ms): ch1-8:10; (1-200, default 10)
4. Wait Dial-Tone(Y/N): ch1-8:Y; (default Yes)
5. Dialing Stage(1/2): ch1-8:2; (default 2)
6. Off-hook Auto Dial(VoIP): ch1-8:605;
Update
All Rights Reserved Grandstream Networks, Inc. 2005-2006

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Firmware 1.0.0.36 Updated: 11/2006
TABLE 10: CHANNELS PAGE DEFINITIONS
SIP User ID User account information, provided by VoIP service provider (ITSP).
Usually in the form of digit similar to phone number or actually a phone
number.
Authentication ID SIP service subscriber’s Authenticate ID used for authentication. Can be
identical to or different from SIP User ID.
Authentication Password SIP service subscriber’s account password for GXW-410xv to register to
(SIP) servers of ITSP.
Profile ID Select the corresponding Profile ID (1/2/3)
Call Progress Tones Using these settings, user can configure tone frequencies according to user
preference. By default, the tones are set to North American frequencies.
Frequencies should be configured with known values to avoid
uncomfortable high pitch sounds. ON is the period of ringing (ON time in
ms) while OFF is the period of silence. In order to set a continuous ring,
OFF should be zero. Otherwise it will ring ON ms and a pause of OFF ms
and then repeat the pattern.
•“Dial tone”
•“Ringback tone”
•“Busy/Re order tone”
•“Confirmation tone”
Channel Voice Settings Channel voice settings mentioned below.
Tx to PSTN Audio Gain
(dB) Allows user to set a value in dB for transmission to PSTN Audio Gain.
Rx from PSTN Audio
Gain (dB) Allows user to set a value in dB for receive from PSTN Audio Gain.
Silence Suppression This controls the silence suppression/VAD feature of G723 and G729. If set
to “Yes”, when a silence is detected, small quantity of VAD packets (instead
of audio packets) will be sent during the period of no talking. If set to “No”,
this feature is disabled.
Echo Cancellation When set to Y, Echo cancellation is enabled.
Channel specific Setting Channel specific settings mentioned below.
DTMF Method This parameter specifies the mechanism to transmit DTMF digits. There
are7 modes supported: in audio which means DTMF is combined in audio
signal (not very reliable with low bit-rate codec), via RTP (RFC2833), or via
SIP INFO. Multiple DTMF transmission schemas can be selected.
1 – in-audio
2 – RFC2833
3 – in-audio and RFC2833
4 – SIP Info
5 – in-audio and RFC2833
6 – SIP Info and RFC2833
7 – in-audio, RFC2833, and SIP Info
No Key Entry Timeout Default is 4 seconds.

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TABLE 11: GRANDSTREAM CONFIGURATION PAGE DEFINITIONS
Activate Profile When set to Yes the SIP Profile is activated.
Profile Name A name to identify a Profile.
SIP Server SIP Server’s IP address or Domain name provided by VoIP service provider.
Outbound Proxy IP address or Domain name of Outbound Proxy, or Media Gateway, or Session
Border Controller. Used by GXW-410xv for firewall or NAT penetration in different
network environments. If symmetric NAT is detected, STUN will not work and
ONLY outbound proxy can correct the problem.
Use DNS SRV: Default is No. If set to Yes the client will use DNS SRV to look up server.
User ID is Phone
Number If the GXW-410xv has an assigned PSTN telephone number, this field should be
set to “Yes”. Otherwise, set it to “No”. If “Yes” is set, a “user=phone” parameter will
be attached to the “From” header in SIP request.
SIP Registration This parameter controls whether the GXW-410xv needs to send REGISTER
messages to the proxy server. The default setting is “Yes”.
Unregister on
Reboot Default is No. If set to yes, the SIP user’s registration information will be cleared on
reboot.
Register
Expiration This parameter allows the user to specify the time frequency (in minutes) for the
GXW-410xv to refresh its registration with the specified registrar. The default
interval is 60 minutes (or 1 hour). The maximum interval is 65535 minutes (about
45 days).
Local SIP port This parameter defines the local SIP port the GXW-410xv will listen and transmit.
The default value for Account 1 is 5060. It is 5062, 5064, 5066 for Account 2,
Account 3 and Account 4 respectively.
NAT Traversal This parameter defines whether the GXW-410xv NAT traversal mechanism will be
activated or not. If activated (by choosing “Yes”) and a STUN server is also
specified, then the GXW-410xv will behave according to the STUN client
specification. Under this mode, the embedded STUN client inside the GXW-410xv
will attempt to detect if and what type of firewall/NAT it is sitting behind through
communication with the specified STUN server. If the detected NAT is a Full Cone,
Restricted Cone, or a Port-Restricted Cone, the GXW-410xv will attempt to use its
mapped public IP address and port in all of its SIP and SDP messages. If the NAT
Traversal field is set to “Yes” with no specified STUN server, the GXW-410xv will
periodically (every 20 seconds or so) send a blank UDP packet (with no payload
data) to the SIP server to keep the “hole” on the NAT open.
Proxy-Require SIP Extension to notify SIP server that the unit is behind the NAT/Firewall.
Early Dial Default is No. Use only if proxy supports 484 response.
Session
Expiration Grandstream implemented SIP Session Timer. The session timer extension
enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or
re-INVITE. Once the session interval expires, if there is no refresh via a UPDATE or
re-INVITE message, the session will be terminated. Session Expiration is the time
(in seconds) at which the session is considered timed out, if no successful session
refresh transaction occurs beforehand. The default value is 180 seconds.

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Firmware 1.0.0.36 Updated: 11/2006
Min-SE The minimum session expiration (in seconds). The default value is 90 seconds.
Caller Request
Timer If selecting “Yes” the phone will use session timer when it makes outbound calls if
remote party supports session timer.
Callee Request
Timer If selecting “Yes” the phone will use session timer when it receives inbound calls
with session timer request.
Force Timer If selecting “Yes” the phone will use session timer even if the remote party does not
support this feature. Selecting “No” will allow the phone to enable session timer only
when the remote party support this feature. To turn off Session Timer, select “No”
for Caller Request Timer, Callee Request Timer, and Force Timer.
UAC Specify
Refresher As a Caller, select UAC to use the phone as the refresher, or UAS to use the Callee
or proxy server as the refresher.
UAS Specify
Refresher As a Callee, select UAC to use caller or proxy server as the refresher, or UAS to
use the phone as the refresher.
Force INVITE Session Timer can be refreshed using INVITE method or UPDATE method. Select
“Yes” to use INVITE method to refresh the session timer.
Enable 100rel The use of the PRACK (Provisional Acknowledgment) method enables reliability to
be offered to SIP provisional responses (1xx series). This is very important if PSTN
inter-networking is to be supported. A user’s request to use reliable provisional
responses is invoked by the 100rel tag which is appended to the value of the
required header of initial signalling messages.
Send
Anonymous If this parameter is set to “Yes”, the “From” header in outgoing INVITE message will
be set to anonymous, essentially blocking the Caller ID from displaying.
Preferred
Vocoder The GXW-410xv supports up to 5 different Vocoder types including G.711 A-/U-law,
GSM, G.723.1, G.729A/B. The user can configure Vocoders in a preference list
that will be included with the same preference order in SDP message. The first
Vocoder in this list can be entered by choosing the appropriate option in “Choice 1”.
Similarly, the last Vocoder in this list can be entered by choosing the appropriate
option in “Choice 8”.
Special Feature Default is Standard. Choose the selection to meet some special requirements from
Soft Switch vendors like Nortel, Broadsoft, etc.