Grandstream Networks GXW-410x User manual

Grandstream Networks, Inc.
Analog IP Gateway GXW-410x
4 or 8 FXO Ports w/Video Surveillance
GXW-410x User’s Manual www.grandstream.com
Firmware Version 1.0.0.53 [e-mail]
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TABLE OF CONTENTS
GXW-410X USER MANUAL
WELCOME....................................................................................................................................................4
PACKAGING ................................................................................................................................................5
SAFETY COMPLIANCES.................................................................................................................................5
WARRANTY..................................................................................................................................................5
CONNECTING THE GXW-410X......................................................................................................................6
APPLICATION DESCRIPTION....................................................................................................................8
Functional Diagram of IP-PBX & GXW-410x.........................................................................................8
GXW–400x & GXW–410x Scenario/Toll- Free Calling Between Locations..........................................9
FXS and FXO Gateway Configuration Example....................................................................................9
FEATURES.................................................................................................................................................10
SOFTWARE FEATURES OVERVIEW ..............................................................................................................10
HARDWARE SPECIFICATION........................................................................................................................10
CONFIGURATION GUIDE .........................................................................................................................12
CONFIGURATION WITH WEB BROWSER .......................................................................................................12
Accessing the Web Configuration Menu..............................................................................................12
End User Configuration........................................................................................................................13
ADVANCED USER SETTINGS.......................................................................................................................15
Advanced User Configuration..............................................................................................................15
CONFIGURING THE FXO CHANNELS............................................................................................................19
PROFILE....................................................................................................................................................23
Saving the Configuration Changes......................................................................................................26
Rebooting from Remote.......................................................................................................................26
VIDEO SURVEILLANCE............................................................................................................................27
VIDEO SURVEILLANCE PROCEDURES ..........................................................................................................27
FIRMWARE UPGRADE .............................................................................................................................29
UPGRADE THROUGH HTTP........................................................................................................................29
UPGRADE THROUGH TFTP.........................................................................................................................30
Download local TFTP Server...............................................................................................................30
RESTORE FACTORY DEFAULT SETTING..............................................................................................31
EXAMPLES OF GXW-410X CONFIGURATIONS.....................................................................................32
GLOSSARY OF TERMS ............................................................................................................................34
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TABLE OF FIGURES
GXW-410X USER MANUAL
FIGURE 1: DIAGRAM OF GXW-410X BACK PANEL ............................................................................................6
FIGURE 2: DIAGRAM OF GXW-410X DISPLAY PANEL........................................................................................7
FIGURE 3: FUNCTIONAL DIAGRAM OF IP-PBX &GXW-410X............................................................................8
FIGURE 4: SCREEN-SHOT OF GXW-410X LOG-IN SCREEN..............................................................................13
FIGURE 5: SCREEN-SHOT OF SAVE CONFIGURATION ......................................................................................26
FIGURE 6: SCREEN-SHOT OF REBOOTING ......................................................................................................26
FIGURE 7: SCREEN-SHOT OF VIDEO SURVEILLANCE*......................................................................................28
APPLICATION ONE:GXW CONNECTED WITH AN IP-PBX OR SIP SERVER........................................................32
APPLICATION TWO:GXW TO EXTEND A TRADITIONAL PBX SCENARIO............................................................32
APPLICATION THREE:GXW CONNECTED WITH AN IP-PBX OR SIP SERVER AND VIDEO SURVEILLANCE............33
APPLICATION FOUR:USING A GXW FOR PURE IP- IP COMMUNICATION CONFIGURATION.................................33
TABLE OF TABLES
GXW-410X USER MANUAL
TABLE 1: DEFINITIONS OF THE GXW CONNECTORS.........................................................................................6
TABLE 2: DEFINITIONS OF THE GXW DISPLAY PANEL ......................................................................................7
TABLE 3: GXW-410X SOFTWARE FEATURES ................................................................................................11
TABLE 4: HARDWARE SPECIFICATION OF GXW-410X.....................................................................................10
TABLE 6: WEB LOG-IN DEFINITIONS...............................................................................................................13
TABLE 7: STATUS PAGE DEFINITIONS ............................................................................................................15
TABLE 8: ADVANCED CONFIGURATION PAGE DEFINITIONS..............................................................................16
TABLE 9: FXO LINES CONFIGURATION DEFINITIONS.......................................................................................19
TABLE 10: CHANNELS PAGE DEFINITIONS......................................................................................................21
TABLE 11: GRANDSTREAM CONFIGURATION PAGE DEFINITIONS......................................................................23
GUI INTERFACES
GXW-410X USER MANUAL
http://www.grandstream.com/user_manuals/GUI/GUI_GXW410x.rar
1. SCREENSHOT OF ADVANCED SETTINGS CONFIGURATION PAGE
2. SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE
3. SCREENSHOT OF CHANNELS CONFIGURATION PAGE
4. SCREENSHOT OF FXO LINES CONFIGURATION PAGE
5. SCREENSHOT OF PROFILE 1CONFIGURATION PAGE
6. SCREENSHOT OF STATUS CONFIGURATION PAGE
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WELCOME
Thank you for purchasing the Grandstream GXW–410x IP Analog FXO Gateway. The GXW–410x is a
cost effective, easy to use and easy to configure IP communications solution for any business. The
GXW–410x supports popular voice codecs and is designed for full SIP compatibility and interoperability
with 3rd party SIP providers, thus enabling you to fully leverage the benefits of VoIP technology, integrate
a traditional phone system into a VoIP network, and efficiently manage communication costs.
This manual will help you learn how to operate and manage your GXW FXO Analog IP Gateway and
make the best use of its many upgraded features including simple and quick installation, multi-party
conferencing, etc. This IP Analog Gateway is very easy to manage and scalable, specifically designed to
be an easy to use and affordable VoIP solution for the small – medium business or enterprise. Enable
the video surveillance port to give piece of mind while you are away from your business.
Gateway GXW-410x Overview
The GXW410x offers an easy to manage, feature rich IP communications solution for any small business
or businesses with virtual and/or branch locations who want to leverage their broadband network and/or
add new IP Technology to their current phone system. The Grandstream Enterprise Analog VoIP
Gateway GXW410x series converts SIP/RTP IP calls to traditional PSTN calls and vice versa. There are
two models - the GXW-4104 and GXW-4108, which have either 4 or 8 FXO ports respectively. The
installation is the same for either model.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation
of this product in any way other than as detailed by this User Manual, could void your manufacturer
warranty.
•This document is contains links to Grandstream GUI Interfaces. Please remember to download these
examples http://www.grandstream.com/user_manuals/GUI/GUI_GXW-410x for your reference.
•This document is subject to change without notice. The latest electronic version of this user manual
is available for download from the following location:
http://www.grandstream.com/user_manuals/GXW410x_User_Manual.pdf
•Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print,
for any purpose without the express written permission of Grandstream Networks, Inc. is not
permitted.
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PACKAGING
Unpack and check all accessories. Equipment included in the package:
daptor
AFETY COMPLIANCES
ant with various safety standards including FCC/CE. Its power adaptor is
reseller agreement with our reseller customer. End users should contact the company
ndstream Sales and Service
1) One GXW-410x Unit
2) One universal power a
3) One Ethernet cable
S
The GXW-410x is compli
compliant with UL standard. Warning: use only the power adapter included in the GXW-410x package.
Using an alternative power adapter may permanently damage the unit.
ARRANTYW
Grandstream has a
from whom you purchased the product for replacement, repair or refund.
f you purchased the product directly from Grandstream, contact your GraI
Representative for a RMA (Return Materials Authorization) number. Grandstream reserves the right to
remedy warranty policy without prior notification.
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CONNECTING THE GXW-410X
FIGURE 1: DIAGRAM OF GXW-410X BACK PANEL
GXW-410x
Power Supply FXO Ports
LAN/WAN RJ-45
Ethernet Ports On/Off Switch
VIDEO IN Jack
TABLE 1: DEFINITIONS OF THE GXW CONNECTORS
LAN (or PC) Connect your PC to this port. It will then be assigned an IP address from
your Router/DHCP Server. The GXW-410x acts as a switch only.
WAN (or LAN) Connect to the internal LAN network or Public Internet.
VIDEO IN Connection for Analog based Video Surveillance Camera (RCA)
RESET Factory Reset button. Press for 7 seconds to reset factory default settings.
POWER IN Power adapter connection
OFF/ON Off/On switch
FXO1 - FXO8 FXO ports to be connected to physical PSTN lines from a traditional PSTN
PBX or PSTN Central Office.
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FIGURE 2: DIAGRAM OF GXW-410X DISPLAY PANEL
GXW- 410x
Display FXO port
TABLE 2: DEFINITIONS OF THE GXW DISPLAY PANEL
Power LED Indicates Power. Remains ON when Power is connected and unit is
turned ON.
Ready LED Remains ON after boot-up.
LAN LED Indicates LAN (or WAN) port activity
PC LED Indicates PC (or LAN) port activity
Video LED Remains solid green on boot-up. If Video IN terminal is connected,
indicates video activity.
LEDs 1 - 8 Indicate status of the respective FXO Ports on the back panel
Busy - ON
Available - OFF
NOTE: All LEDs display green when ON.
During a firmware upgrade or configuration download the following LED pattern will be observed:
Power, Ready, Video and WAN LEDs will be ON. The FXO port LED will keep flashing during download
and then stay OFF while the new files are written. The entire process may take between 5 to 15 minutes.
The firmware upgrade is complete when you can login into the web configuration pages.
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APPLICATION DESCRIPTION
A. IP PBX / SIP Server with GXW410x
A SIP proxy server such as Asterisk or a SIP registrar server can be deployed with the GXW-410x series.
In this environment, the SIP server handles SIP registration and call control and the GXW-410x
processes media conversion between IP and PSTN calls.
There are 2 ways to configure GXW410x when using with a SIP Server:-
1. With SIP accounts configured on Channels page. In this case, the GXW acts like an endpoint
requesting registration from the SIP Server. Under the Channels webpage you will need to fill in
the information like SIP User ID, Password, etc. Now, when you try to make calls from IP, the call
will be routed to the SIP Server which will forward it to one of the SIP accounts on the GXW410x,
which will then forward it to the PSTN line.
2. Without SIP accounts. In this case, you simply have to configure the SIP Server to perform
forwarding of the SIP INVITE message with the FXO destination number to the gateways IP
Address. The GXW410x will receive the digits and immediately forward them on the FXO lines to
the destination PSTN. Most of the configuration on the Gateway for this case will remain default,
except Stage Method needs to be set to 1, and SIP Server IP Address/DNS name has to be filled.
FUNCTIONAL DIAGRAM OF IP-PBX &GXW-410X
Anywhere in the world
For incoming calls from the PSTN analog endpoints to the GXW410x, the device will auto forward each
call to a configured IP extension. The SIP Server can then route the call based on its own configuration or
IVR system.
B. FXS Gateway with GXW410x [No SIP Server required]
Alternatively, the GXW410x can be used without a SIP Server. You can use it in conjunction with a FXS
Gateway (Ex. GXW400x) and still be able to originate and terminate calls from IP to PSTN and vice
P
PS ST TN N
C
Cl lo ou ud d
GXW-410x
4 or 8 PortsFXO Lines
PSTN Analog endpoints
Grandstream IP Phones
IPPBX or
SIP Server
IP/LAN IP/WAN
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versa. All you need to make sure is that the 2 gateways are able to locate each other (they should be on
the same LAN or on Public IPs).
GXW–400X &GXW–410X SCENARIO/TOLL-FREE CALLING BETWEEN LOCATIONS
Branch A - Boston, MA
4 employees
In this diagram, configure the SIP Server field to be the IP Address of the other gateway (i.e. configure IP
address of FXS gateway to be SIP Server of GXW410x and vice versa). Please be sure you set SIP
Registration to No.
EXPECTED CALL FLOW: Analog Phone (GXW400x) picks up and dials destination PSTN number. The call
gets routed to the GXW410x which dials out the digit string onto the FXO Lines, thus reaching the
destination PSTN endpoint. On the reverse, incoming calls from PSTN endpoints will be routed
automatically to the FXS Gateway through the GXW410x.
FXS AND FXO GATEWAY CONFIGURATION EXAMPLE
GXW-400x GXW-410x
Profile 1
SIP Server - Set it to IP Address of
GXW410x
SIP Registration - No
Outgoing Call without Registration - Yes
NAT traversal – No
Advanced Settings
STUN Server - Blank
Use Random Port - No
Advanced Settings
STUN Server - Blank FXO lines Wait for Dial Tone - Y or N (whichever works for your
PSTN Service Provider)
Stage Method - 1
Offhook Auto Dial - 444 @ch1-8:p1; ch1-8:5060++;
Channels
1-8 5060 Profile 1
Local SIP Listen port (For VOIP to PSTN calls) - 5060++
Profile 1
SIP Server - Set it to IP Address of GXW400x
SIP Registration - No
NAT traversal - No
Branch B – Denver, CO
4 employees
I
In nt te er rn ne et t
C
Cl lo ou ud d
GXW-400x
GXW-410x
Analog
Phones
P
PS ST TN N C Cl lo ou ud d
FX0
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For more information regarding this setup, email Grandstream technical support at
[e-mail]
FEATURES
GXW–410x is a next generation IP voice and video gateway that features full interoperability with leading
IP-PBXs, SoftSwitches and SIP platforms. The Gateway series offers superb voice and video quality,
traditional telephony functionality, simple configuration, feature rich functionality and an additional video
port that enables the gateway to act like a video surveillance gateway.
SOFTWARE FEATURES OVERVIEW
•4 and 8 FXO port media gateways
•Video surveillance port
•External power supply
•Two RJ-45 ports (switched or routed)
•TFTP and HTTP firmware upgrade support
•Multiple SIP accounts, multiple SIP profiles (choice of 3 profiles per account)
•Supports Audio Codecs: G711U/A, G723, G729A/B and GSM
•Supports Video Codecs: H.264
•G.168 – echo cancellation
•Flexible DTMF transmission: In Audio, RFC2833, SIP Info or any combination of the 3
•Selectable, multiple LBR coders per channel
•T.38 compliant
HARDWARE SPECIFICATION
TABLE 4: HARDWARE SPECIFICATION OF GXW-410X
LAN interface 2xRJ45 10/100Mbps
LED 8 LEDs (GREEN)
Universal Switching
Power Adaptor Input: 100-240V AC, 50/60Hz, 0.5A Max
Output: 12V DC, 1.25A
UL certified
Dimension 225mm (L) x 172mm (W) x 42mm (H)
Weight 0.29 lbs (3.5 oz)
Temperature 32~104°F
0~40°C
Humidity 10% - 90% (non-condensing)
Compliance FCC, CE
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TABLE 3: GXW-410X SOFTWARE FEATURES
GXW– 410x FX0 Analog Gateway Series
IP settings GXW-4104: 4 ports; 4 SIP accounts w/ choice of 3 SIP Server profiles
GXW-4108: 8 ports; 8 SIP accounts w/ choice of 3 SIP Server profiles
Round-robin port scheduling to ensure available lines to access PSTN
networks
Telephone Interface FXO, RJ11
Network Interface Two (2) 10/100 Mbps, RJ45
LED Indicators Power, Video, and Line LEDs
On/Off Switch Yes
Voice over Packet
Capabilities G.168 compliant Echo Cancellation, Dynamic Jitter Buffer,
Modem detection & auto-switch to G.711
Voice Compression G.711U, G711A, G.723, G.729A/B, GSM
Video Surveillance Real-time H.264 base CIF resolution
DHCP Server/Client Switch Mode and PPPoE
Fax over IP T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711
for Fax Pass-through
QoS Diffserve, TOS, 802.1 P/Q VLAN tagging
IP Transport RTP/RTCP and RTSP
PSTN Signaling FXO Loop start, Current Disconnect.
DTMF Method Flexible DTMF transmission method,
User interface of In-audio, RFC2833, and SIP Info
IP Signaling SIP (RFC 3261)
Provisioning TFTP and HTTP
Media SRTP
Control TLS and SIPS (pending)
Management Syslog support,
HTTPS and telnet (pending), remote management using Web browser
Short and long haul REN3: Up to150 ft on 24 AWG line
Caller ID Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID
Polarity Reversal /
Wink Yes (Detection only). The PSTN lines will need to be subscribed to PR
service from the Service Provider.
EMC GXW-410x: EN55022 Class B, CFR Part 15 Class B, EN55024;
GXW-4104: FCC, CE (in addition)
Safety GXW-410x: EN60950-1 GXW-4108: UL60950-1 (in addition)
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CONFIGURATION GUIDE
CONFIGURATION WITH WEB BROWSER
The GXW-410x has an embedded Web server that will respond to HTTP GET/POST requests. It also has
embedded HTML pages that allow a user to configure the IP phone through any common web browser.
Examples of GUI interfaces can be downloaded @
http://www.grandstream.com/user_manuals/GUI/GUI_GXW-410x.
ACCESSING THE WEB CONFIGURATION MENU
1. Connect the Power to the GXW-410x unit.
2. Connect an Ethernet cable between the WAN port on GXW-410x to your PC.
3. You will have to assign a dummy IP with the same subnet as the GXW IP Address, which is
192.168.0.160 by default. So, set an IP address like 192.168.0.x for your PC.
4. Launch web browser and type http://192.168.0.160 at address of web browser. This connects you
to the GXW-410x web server.
You may choose to use DHCP or PPPoE connection or another static IP address according to your local
network environment.
The Gateway Web Configuration Menu can be then accessed by the following URI: http://Gateway-IP-
Address where the Gateway-IP-Address is the IP address of the Gateway.
NOTE: To access the configuration page, type the GXW IP address into the browser, stripping out the
leading “0” because the browser will parse in octet. e.g. if the IP address is: 192.168.001.014, please type
in: 192.168.1.14.
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END USER CONFIGURATION
Once this HTTP request is entered and sent from a Web browser, the GXW-410x will respond with a login
screen. There are two default passwords for the login page:
User Level: Password: Webpages allowed:
End User Level 123 Only Status and Basic Settings
Administrator Level admin All pages can be browsed.
FIGURE 4: SCREEN-SHOT OF GXW-410X LOG-IN SCREEN
Grandstream Device Configuration
Password
Login
All Rights Reserved Grandstream Networks, Inc. 2005-2006
After login, the next configuration page is the Basic Configuration page, explained in detail in Table 6:
Web Log-in Definition.
TABLE 6: WEB LOG-IN DEFINITIONS (BASIC SETTINGS PAGE)
Web Access Select HTTP or secure HTTPS protocol for Web Access
Web Port By default, HTTP uses port 80 and HTTPS uses port 443. This field is for
customizable web port.
End User Password This contains the password to access the End User Web Configuration Menu
(Status and Basic Settings). This field is case sensitive with a maximum length
of 25 characters.
IP Address There are two modes to operate the GXW-410x:
DHCP mode: all the field values for the Static IP mode are not used (even
though they are still saved in the Flash memory.) The GXW-410x acquires its IP
address from the first DHCP server it discovers from the LAN it is connected.
Using the PPPoE feature: set the PPPoE account settings. The GXW-410x will
establish a PPPoE session if any of the PPPoE fields is set.
Static IP mode: configure the IP address, Subnet Mask, Default Router IP
address, DNS Server 1 (primary), DNS Server 2 (secondary) fields.
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DHCP hostname This option specifies the name of the client. This field is optional but may be
required by some Internet Service Providers. Default is blank.
DHCP domain This option specifies the domain name that client should use when resolving
hostnames via the Domain Name System. Default is blank.
DHCP vendor class
ID Used by clients and servers to exchange vendor-specific information. Default is
Grandstream GXW-410x.
PPPoE account ID PPPoE username. Necessary if ISP requires you to use a PPPoE (Point to
Point Protocol over Ethernet) connection.
PPPoE password PPPoE account password.
PPPoE Service
Name This field is optional. If your ISP uses a service name for the PPPoE connection,
enter the service name here. Default is blank.
Time Zone Controls how the date/time is displayed according to the specified time zone.
Daylight Savings
Time This parameter controls whether the displayed time will be daylight savings time
or not. If set to “Yes” and the Optional Rule is empty, then the displayed time will
be 1 hour ahead of normal time. The “Automatic Daylight Saving Time Rule”
shall have the following syntax:
start-time;end-time;saving
Both start-time and end-time have the same syntax:
Month ,day ,weekday ,hour ,minute
month: 1,2,3,..,12 (for Jan, Feb, .., Dec)
day: [+|-]1,2,3,..,31
weekday: 1, 2, 3, .., 7 (for Mon, Tue, .., Sun), or 0 which means the daylight
saving rule is not based on week days but based on the day of the month.
hour: hour (0-23),
minute: minute (0-59)
If “weekday” is 0, it means the date to start or end daylight saving is at exactly
the given date. In that case, the “day” value must not be negative. If “weekday”
is not zero and “day” is positive, then the daylight saving starts on the first
“day”th iteration of the weekday (1st Sunday, 3rd Tuesday etc). If “weekday” us
not zero and “day” is negative, then the daylight saving starts on the last “day”th
iteration of the weekday (last Sunday, 3rd last Tuesday etc). The saving is in the
unit of minutes. The saving time may also be preceded by a negative (-) sign if
subtraction is desired instead of addition. The default value for “Automatic
Daylight Saving Time Rule” shall be set to
“03,11,0,02,00;11,04,0,02,00;60” which is the rule for US.
Examples
US where daylight saving time is applicable:
03,11,0,02,00;11,4,0,02,00;60
This means the daylight saving time starts from 11th March at 2AM and ends
November 4th at 2AM. The saving is 60 minutes (1hour).
You may also access the Device Status page which provides details of the GXW product. The Device
Status page terms are defined in Table 7: Status Page Definitions.
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TABLE 7: STATUS PAGE DEFINITIONS
Hardware Revision Hardware version number: Main Board, Interface Board
MAC Address The device ID in HEX format. This is a very important ID for ISP
troubleshooting.
IP Address This field shows WAN IP address of GXW-410x
Product Model This field contains the product model info (GXW4104 or GXW4108)
Software Version Program: This is the main software release. Boot and Loader are not changed
often.
System Up Time This field shows system up time since the last reboot.
Registered This field indicates whether the different SIP Accounts configured under
Channels page are successfully registered to the SIP server(s).
FXO Line Connected This field will give the status of each physical FXO Line connected to the
Gateway. It will update the status regularly.
Yes - Connected and Idle
Busy - Connected and Busy
No - Not connected
Additionally it will also provide real time Caller ID information of Incoming as
well as Outgoing calls.
PPPoE Link Up This field shows whether the PPPoE connection is running if connected to DSL
modem.
Detected NAT Type This field shows what kind NAT the GXW-410x is connected to via its W
A
N
port. It is based on STUN protocol.
ADVANCED USER SETTINGS
ADVANCED USER CONFIGURATION
The end-user needs to login to the advanced user configuration page the same way as for the basic
configuration page.
FIGURE 5: SCREENSHOT OF ADVANCED USER CONFIGURATION
Grandstream Device Configuration
Password
Login
All Rights Reserved Grandstream Networks, Inc. 2005-2006
Advanced User configuration includes the end user configuration and advanced configurations including:
SIP configuration, Codec selection, NAT Traversal Setting and other miscellaneous configuration.
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TABLE 8: ADVANCED CONFIGURATION PAGE DEFINITIONS
Admin
Password Administrator password. Only the administrator can configure the “Advanced Settings”
page. Password field is purposely left blank for security reasons. The maximum
password length is 25 characters.
G723 Rate G723 encoding rate (6.3kbps or 5.3kbps)
Voice Frames
per Tx This field contains the number of voice frames to be transmitted in a single packet.
When setting this value, the user should be aware of the requested packet time (used
in SDP message) as a result of configuring this parameter. This parameter is
associated with the first vocoder in the above vocoder Preference List or the actual
used payload type negotiated between the 2 conversation parties at run time.
e.g., if the first vocoder is configured as G723 and the “Voice Frames per TX” is set to
be 2, then the “ptime” value in the SDP message of an INVITE request will be 60ms
because each G723 voice frame contains 30ms of audio. Similarly, if this field is set to
be 2 and if the first vocoder chosen is G729 or G711 or G726, then the “ptime” value in
the SDP message of an INVITE request will be 20ms.
If the configured voice frames per TX exceeds the maximum allowed value, the
BudgeTone 200 will use and save the maximum allowed value for the corresponding
first vocoder choice. The maximum value for PCM is 10(x10ms) frames; for G726, it is
20 (x10ms) frames; for G723, it is 32 (x30ms) frames; for G729/G728, 64 (x10ms) and
64 (x2.5ms) frames respectively.
Layer 3 QoS This field defines the layer 3 QoS parameter which can be the value used for IP
Precedence or Diff-Serv or MPLS.
Default value is 48. Its range lies from 0 to 63.
Layer 2 QoS This contains the value used for layer 2 VLAN tag.
802.1q / VLAN tag : Default value is 0. Range lies from 0 to 4095.
802.1p Priority value : Default value is 0. Range lies from 0 to 7.
*** The above 2 settings need to be supported on the network and then configured
accordingly on the GXW410x. Incorrect configuration will cause blocked access, which
will result in Factory Reset as the only option to renew access.
Local RTP port This parameter defines the local RTP-RTCP port pair the GXW-410x will listen and
transmit. It is the base RTP port for channel 0. When configured, channel 0 will use this
port _value for RTP and the port_value+1 for its RTCP; channel 1 will use port_value+2
for RTP and port_value+3 for its RTCP and so on. The default value is 5004.
Use Random
Port This parameter, when set to Yes, will force random generation of both the local SIP and
RTP ports. This is usually necessary when multiple GXW-410xs are behind the same
NAT.
Keep-alive
interval This parameter specifies how often the GXW-410x sends a blank UDP packet to the
SIP server in order to keep the “hole” on the NAT open. Default is 20 seconds.
Use NAT IP NAT IP address used in SIP/SDP message. Default is blank.
STUN Server IP address or Domain name of the STUN (Simple Traversal of UDP through NATs)
server.
Grandstream Networks, Inc. GXW-410x User Manual Page 16 of 37
Firmware 1.0.0.53 Updated: 04/2007
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Firmware
Upgrade &
Provisioning
This radio button will enable GXW-410x to download firmware or configuration file
through either TFTP or HTTP.
Via TFTP
Server If selected, the GXW410x will attempt to retrieve new configuration file or new code
image from the specified TFTP server at boot time. It will make up to 5 attempts before
timeout and then it will start the boot process using the existing code image in the Flash
memory. If a TFTP server is configured and a new code image is retrieved, the new
downloaded image will be verified and then saved into the Flash memory.
Note: Please do NOT interrupt the TFTP upgrade process (especially the power supply)
as this will damage the device. Depending on the network environment this process
can take up to 15 or 20 minutes.
Via HTTP
Server The URL for the HTTP server used for firmware upgrade and configuration via HTTP.
For example, ttp://provisioning.mycompany.com:6688/Grandstream/1.0.0.54
Here “:6688” is the specific TCP port that the HTTP server is listening at, it can be
omitted if using default port 80.
Note: If Auto Upgrade is set to No, GXW-410x will only do HTTP download once at boot
up.
Firmware
Server Path IP address or domain name of firmware server.
Config Server
Path IP address or domain name of configuration server.
Firmware File
Prefix Default is blank. If configured, GXW400X will request firmware file with the prefix. This
setting is useful for ITSPs. End user should keep it blank.
Firmware File
Postfix Default is blank. End user should keep it blank.
Config File
Prefix Default is blank. End user should keep it blank.
Config File
Postfix Default is blank. End user should keep it blank.
Automatic
Upgrade Choose Yes to enable automatic upgrade and provisioning. In “Check for new firmware
every” field, enter the number of minutes to enable GXW-410x to check the server for
firmware upgrade or configuration. When set to No, GXW-410x will only do upgrade
once at boot up. Other options are:-
“ Always check for New Firmware.”
“ Check New Firmware only when F/W pre/suffix changes”
“ Always skip the Firmware check”
Authenticate
Conf File If set to Yes, config file is authenticated before acceptance. This protects the
configuration from an unauthorized change.
Syslog Server The IP address or URL of System log server. This feature is especially useful for ITSP
(Internet Telephone Service Provider)
Grandstream Networks, Inc. GXW-410x User Manual Page 17 of 37
Firmware 1.0.0.53 Updated: 04/2007
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Syslog Level Select the ATA to report the log level. Default is NONE. The level is one of DEBUG,
INFO, WARNING or ERROR. Syslog messages are sent based on the following
events: 1. product model/version on boot up (INFO level)
2. NAT related info (INFO level)
3. sent or received SIP message (DEBUG level)
4. SIP message summary (INFO level)
5. inbound and outbound calls (INFO level)
6. registration status change (INFO level)
7. negotiated codec (INFO level)
8. Ethernet link up (INFO level)
9. SLIC chip exception (WARNING and ERROR levels)
10. memory exception (ERROR level)
The Syslog uses USER facility. In addition to standard Syslog payload, it contains the
following components:
GS_LOG: [device MAC address][error code] error message
Here is an example: May 19 02:40:38 192.168.1.14 GS_LOG: [00:0b:82:00:a1:be][000]
Ethernet link is up
NTP server URI or IP address of the NTP (Network Time Protocol) server, which will be used by the
phone to synchronize the date and time.
Enable Video
Surveillance When set to Yes, GXW410x will start converting video feed received from analog
camera to IP packets. In order to view this video feed, please follow instructions given
under Video Surveillance chapter on page 23.
RTSP Port By default it is 554.
Grandstream Networks, Inc. GXW-410x User Manual Page 18 of 37
Firmware 1.0.0.53 Updated: 04/2007
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CONFIGURING THE FXO CHANNELS
Configuring the FXO channels on the GXW – 410x is an easy process. Follow the GUI interfaces. The
Device Status page terms are defined in Table 9: FXO Lines Configuration Definitions. An example
of the Channel Dialing Configuration is shown in Figure 6. Please note the default is always configured.
The user has the option to change the default settings as described in the Table 9.
TABLE 9: FXO LINES CONFIGURATION DEFINITIONS
Enable Current
Disconnect When set to Y, Current Disconnect is enabled. Certain PSTN Cos require this to be
enabled, in order to realize disconnect signal from PSTN side. Default is Y.
If enabled use threshold : Default is 100ms. Range is 50ms to 800ms.
Certain PSTN service providers have a threshold time within which the line stabilizes
after off-hook. It is entirely dependent on provider, however if you experience PSTN
line detection issues, please modify this setting appropriately in 100ms increments.
Enable Tone
Disconnect Default is No. If PSTN provider uses call progress tones then it should be set to Yes in
order to realize disconnect tone. Please configure accurate Call Progress Tones on
Channels webpage based on PSTN provider (or traditional PBX) settings.
Enable Polarity
Reversal Default is No. This should be set to Yes only if the FXO lines are subscribed to PR
service from PSTN Service provider. It is merely a PR detect feature.
***Note:- If there is no PR service from provider on the FXO line, and this setting is
configured to Yes, calls will not be successful.
AC Termination
Impedance Selects the impedance of the analog Line connected to the FXO port on the GXW-
410x.
Silence Timeout Terminate call after long silence detected. Default is 60 seconds, max 65536.
Syntax for Channel Specific Settings:
Default - ch1-8:X; {all channels 1 to 8 are set to value X}
Additional Examples:-
ch1,3-6:10;ch2,7-8:12 {channels 1,3,4,5 and 6 are set to value 10 while channels 2,7
and 8 are set to value 12.
DTMF Digit
Length Default value is 100ms.
DTMF Digit
Volume Default value is -11dB.
DTMF Dial Pause Default value is 100ms.
Wait for Dial-tone Default is Y (Yes). When set to Yes, the gateway will wait till it hears dialtone from
FXO line before dialing out the destination digits.
Grandstream Networks, Inc. GXW-410x User Manual Page 19 of 37
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Stage Method Syntax - ch1-8:1; {all channels 1 to 8 are set to value 1 or 2}
Stage method can be set to either 1 or 2.
In simple words, if you need to make a direct PSTN call from a VOIP endpoint you
should set this to 1. When you set it to 2, you will first dial one of the VOIP channel
accounts from the VOIP endpoint, this will result in getting a PSTN line dial-tone to
then dial out the destination PSTN number.
Most implementations require this setting to be configured to 1.
Min. Delay before
Dial PSTN Defaut is 100ms.
This needs to be equal or slightly higher than the Current Disconnect threshold setting,
so that once the FXO line is stable after the threshold period, the gateway can dial out.
Again, it should be touched only if there are PSTN line detection issues.
Offhook Auto
Dial This is an extremely important setting to make sure incoming PSTN calls are picked
up and forwarded to the correct VOIP destination.
User ID - This parameter allows users to configure a User ID or extension number to
be automatically dialed upon FXO line off-hook.
SIP Server - You also need to specify the Profile of the user id configured above (p1
stands for Profile 1, p2 stands for Profile 2 and so on).
SIP Destination Port - Along with the user-id and Profile, you also have the option to
choose the destination port where you would like to send the call. By default it should
be set to ch1-x:5060; (x can be 4 or 8 depending on number of ports).
Caller ID Scheme The GXW410x supports 5 different types of schemes:-
1. Bellcore (US standard)
2. ETSI_RING
3. ETSI_TAS
4. DTMF
5. NTT (Japanese standard)
Please check with your PSTN service provider (or traditional PBX specs) for which
caller ID scheme it supports.
Caller ID
Transport type Default is “relay via From header”. You may also select :-
“relay via P_Asserted_Identity header”
“Disable” :- Caller ID feature will be disabled.
“Send anonymous” :- All calls forwarded to VOIP end will be sent as anonymous.
T.38 Setting This setting allows you to make several options related to Facsimile.
You can select the method: T.38 or Pass through (G711)
You can select the fax transmission rates (2400/4800/7200/9600/12000/14400bps)
You can enable or disable ECM (Error Checking Mode)
Grandstream Networks, Inc. GXW-410x User Manual Page 20 of 37
Firmware 1.0.0.53 Updated: 04/2007
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