Grandstream Networks GSC3570 User manual

Grandstream Networks, Inc.
GSC3570
HD Intercom & Facility Control Station
User Manual

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GSC3570 User Manual
Version 1.0.3.1
COPYRIGHT
©2020 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe, and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and void
the manufacturer warranty.

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GSC3570 User Manual
Version 1.0.3.1
GNU GPL INFORMATION
GSC3570 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download

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GSC3570 User Manual
Version 1.0.3.1
Regulatory Information
Common part
This equipment complies with radiation exposure limits set forth for an uncontrolled environment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with minimum distance 20cm between the radiator&
your body.
Après examen de ce matériel aux conformités ou aux limites d’intensité de champ RF, les utilisateurs
peuvent sur l’exposition aux radiofréquences et la conformité and compliance d’acquérir les informations
correspondantes. La distance minimale du corps à utiliser le dispositif est de 20cm.
U.S. FCC Part 15 Regulatory Information
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in an
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/TV technician for help.

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GSC3570 User Manual
Version 1.0.3.1
Canada Regulatory Information
Radio equipment
Operation of 5150-5250 MHz is restricted to indoor use only.
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and
Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation
of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR
d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts
de licence. L’exploitation est autorisée aux deux conditions suivantes :
1) L’appareil ne doit pas produire de brouillage;
2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en
compromettre le fonctionnement.
CAN ICES-3 (B)/NMB-3(B)
U.S. FCC Part 15 Regulatory Information
Support Frequency Bands and Power:
WLAN/BT 2.4 GHz < 20 dBm;
WLAN 5.2 GHz < 23 dBm;
WLAN 5.3/ 5.6 GHz < 20 dBm;
The simplified EU declaration of conformity referred to in Article 10(9) shall be provided as follows:
Hereby, [Grandstream Networks, Inc.] declares that the radio equipment type [GSC3570] is in compliance
with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
www.grandstream.com

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GSC3570 User Manual
Version 1.0.3.1
Table of Content
DOCUMENT PURPOSE ...............................................................................................10
CHANGE LOG.............................................................................................................. 11
Firmware Version 1.0.3.1.....................................................................................................................11
WELCOME ...................................................................................................................12
PRODUCT OVERVIEW ................................................................................................13
Feature Highlights................................................................................................................................13
GSC3570 Technical Specifications......................................................................................................13
GETTING STARTED.....................................................................................................15
Equipment Packaging..........................................................................................................................15
GSC3570 Wiring Connection...............................................................................................................16
GSC3570 Setup...................................................................................................................................17
On-Wall Mounting .........................................................................................................................18
In-Wall Mounting...........................................................................................................................19
Connecting the GSC3570....................................................................................................................19
Alarm IN/OUT ......................................................................................................................................21
Connection Examples..........................................................................................................................22
GSC3570 Connection & Wiring Diagrams - “Fail Secure” Electric Strike, POE Power Supply ...22
GSC3570 Connection & Wiring Diagrams - “Fail Safe” Electric lock, 3rd Party Power Supply ...22
GSC3570 Connection & Wiring Diagrams - “Fail Safe” Electric lock, Power Supply and Wi-Fi ..23
Connecting GDS37xx with GSC3570..................................................................................................23
Connecting IP Camera with GSC3570 ................................................................................................25
Arming Mode........................................................................................................................................27
Alarm & SOS Calling............................................................................................................................28
GSC3570 LCD SETTINGS ...........................................................................................32
Access LCD Settings ...........................................................................................................................33
Status...................................................................................................................................................35
Account Status..............................................................................................................................35
Network Status .............................................................................................................................35
System Info...................................................................................................................................35

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GSC3570 User Manual
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Storage Info ..................................................................................................................................35
Network................................................................................................................................................36
Ethernet Settings ..........................................................................................................................36
Wi-Fi..............................................................................................................................................36
Features...............................................................................................................................................36
Auto-Answer .................................................................................................................................36
DND ..............................................................................................................................................36
Arming mode ................................................................................................................................37
Zone Settings................................................................................................................................37
Basic ....................................................................................................................................................37
Sound ...........................................................................................................................................37
Display ..........................................................................................................................................38
Language......................................................................................................................................38
Date & Time..................................................................................................................................38
Weather Settings ..........................................................................................................................38
Reboot ..........................................................................................................................................39
Screen Lock..................................................................................................................................39
Advanced .............................................................................................................................................39
Accounts .......................................................................................................................................39
Monitor..........................................................................................................................................39
Alarm Settings ..............................................................................................................................40
SOS Settings ................................................................................................................................40
Syslog ...........................................................................................................................................40
System Update .............................................................................................................................41
Reset ............................................................................................................................................41
CONFIGURATION VIA WEB BROWSER ....................................................................42
Definitions ............................................................................................................................................43
Status Page Definitions ................................................................................................................44
Accounts Page Definitions............................................................................................................45
Settings Page Definitions .............................................................................................................56
Network Page Definitions .............................................................................................................61

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GSC3570 User Manual
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Maintenance Page Definitions......................................................................................................65
Directory Page Definitions ............................................................................................................71
NAT Settings ........................................................................................................................................74
Dial Plan Configuration ........................................................................................................................75
Phonebook - Immediate Download......................................................................................................77
Saving Configuration Changes ............................................................................................................78
Rebooting from Remote Locations ......................................................................................................78
Packet Capture ....................................................................................................................................78
UPGRADING AND PROVISIONING ............................................................................79
Upgrade via LCD Menu .......................................................................................................................79
Upgrade via Web GUI..........................................................................................................................80
No Local TFTP/FTP/HTTP Servers .....................................................................................................80
Configuration File Download................................................................................................................80
No Touch Provisioning .........................................................................................................................81
RESTORE FACTORY DEFAULT SETTINGS ...............................................................82
Restore to factory using Web GUI .......................................................................................................82
Restore to factory using LCD menu.....................................................................................................82
EXPERIENCING GSC3570 ..........................................................................................84

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GSC3570 User Manual
Version 1.0.3.1
Table of Tables
Table 1: GSC3570 Features in a Glance ....................................................................................................13
Table 2: GSC3570 Technical Specifications ...............................................................................................13
Table 3: Equipment Packaging ...................................................................................................................15
Table 4: GSC3570 Wiring Connection ........................................................................................................16
Table 5: GSC3570 LCD Menu ....................................................................................................................32
Table 6: Status Page Definitions.................................................................................................................44
Table 7: Account Page Definitions ..............................................................................................................45
Table 8: Settings Page Definitions ..............................................................................................................56
Table 9: Network Page Definitions..............................................................................................................61
Table 10: Maintenance Page Definitions.....................................................................................................65
Table 11: Directory Page Definitions ...........................................................................................................71

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GSC3570 User Manual
Version 1.0.3.1
Table of Figures
Figure 1: GSC3570 Package Content ........................................................................................................15
Figure 2: GSC3570 Wiring Connection.......................................................................................................16
Figure 3: Built in Stand and Mounting Slots on The GSC3570...................................................................17
Figure 4: On-Wall Mounting ........................................................................................................................18
Figure 5: In-Wall Mounting ..........................................................................................................................19
Figure 6: GSC3570 web interface...............................................................................................................20
Figure 7: Alarm_In/Out Circuit for GDS3710...............................................................................................21
Figure 8: Fail Secure” Electric Strike, POE Power Supply .........................................................................22
Figure 9: Fail Safe” Electric lock, 3rd Party Power Supply .........................................................................22
Figure 10: Fail Safe” Electric lock, 3rd Party Power Supply, Wi-Fi.............................................................23
Figure 11: External Service: Web Configuration .........................................................................................24
Figure 12: External Service: LCD Configuration.........................................................................................25
Figure 13: IPC: Web Configuration .............................................................................................................26
Figure 14: IPC: LCD Configuration .............................................................................................................26
Figure 15: Features: Zone Settings ............................................................................................................27
Figure 16: Features: Arming Mode .............................................................................................................28
Figure 17: Features: Arming Status ............................................................................................................28
Figure 18: SOS: Web Configuration............................................................................................................29
Figure 19: SOS: LCD Configuration............................................................................................................30
Figure 20: Alarm: Web Configuration..........................................................................................................30
Figure 21: Alarm: LCD Configuration..........................................................................................................31
Figure 22: MENU Configuration..................................................................................................................34
Figure 23: GSC3570 System Settings ........................................................................................................35
Figure 24: Change Password .....................................................................................................................43
Figure 25: Dial Plan Configuration ..............................................................................................................75
Figure 26: Edit contacts ..............................................................................................................................77
Figure 27: Download XML phonebook........................................................................................................77
Figure 28: Packet Capture ..........................................................................................................................78
Figure 29: LCD upgrade..............................................................................................................................79
Figure 30: Factory Reset from web GUI .....................................................................................................82
Figure 31: Factory Reset from LCD ............................................................................................................83

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GSC3570 User Manual
Version 1.0.3.1
DOCUMENT PURPOSE
This document describes how to configure the GSC3570 features via LCD menu and Web GUI menu.
To learn the basic functions of GSC3570, please visit http://www.grandstream.com/support to download the
latest User Manual.
This guide covers the following topics:
•Product Overview
•Getting Started
•GSC3570 LCD Settings
•Configuration via Web interface
•Upgrading and Provisioning
•Restore Factory Default Settings
•Experiencing GSC3570

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GSC3570 User Manual
Version 1.0.3.1
CHANGE LOG
This section documents significant changes from earlier versions of user manual for GSC3570. Only major
new features or major document updates are listed here. Minor updates for corrections or editing are not
documented here.
Firmware Version 1.0.3.1
•This is the initial version for GSC3570.

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GSC3570 User Manual
Version 1.0.3.1
WELCOME
Thank you for purchasing Grandstream GSC3570 Integrated SIP Intercom Phone. The GSC3570 is a
powerful Intercom phone for door control and 2-way intercom. It features a 7” 1024x600 touch screen LCD,
integrated dual-band 802.11ac Wi-Fi, 100M network port with PoE, full duplex 2-way HD audio with
advanced AEC, and innovative telephony functionalities. The GSC3570 is fully interoperable with nearly all
major SIP platforms on the market and can be seamlessly integrated with Grandstream’s entire range of
UC product lines including SIP based door systems, security cameras, IP PBXs, and video conferencing
systems and services. This Intercom phone is the perfect choice for users looking for an integrated video
control and two-way voice communication solution for their wall-mount and desktop.

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GSC3570 User Manual
Version 1.0.3.1
PRODUCT OVERVIEW
Feature Highlights
The following tables contain the major features of GSC3570.
Table 1: GSC3570 Features in a Glance
GSC3570
4 lines
7” 1024x600 touch screen LCD TFT LCD
with Home Key
2-way HD audio with advanced AEC
integrated dual-band 802.11ac Wi-Fi
100M network port with PoE, full duplex
GSC3570 Technical Specifications
The following table resumes all the technical specifications including the protocols / standards supported,
voice codecs, telephony features, languages, and upgrade/provisioning settings.
Table 2: GSC3570 Technical Specifications
Protocol/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-
MED, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6, OpenVPN
Network Interface
Dual switched 10/100Mbps ports with integrated PoE
Graphic Display
7" 1024×600 capacitive touch screen TFT LCD with Home Key
Wi-Fi
Yes, dual-band 802.11b/g/n/ac (2.4GHz & 5GHz)
Auxiliary Ports
4 x Alarm Input
1 x Alarm Output
Micro SD card slot
Micro USB
Voice Codecs and
Capabilities
G.711µ/a, G.722 (wide-band), G.726-32, iLBC, Opus, G.729A/B, DTMF (In audio,
RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB, AGC, ANS
Video Decoders and
Capabilities
H.264 BP/MP/HP, video resolution up to 720p, frame rate up to 30 fps, bit rate up
to 2Mbps
Telephony Features
4 SIP accounts, hold, call waiting, call log, auto answer, etc.

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GSC3570 User Manual
Version 1.0.3.1
Sample
Applications
Local apps: Contacts, Call History, Settings, Voicemail, Clock
API/SDK available to allow integration with 3rd party door system products
Operating System
Linux 4.4
HD Audio
Yes, Dual speakers with support for wideband audio and media play in stereo,
acoustic echo cancellation
QoS
Layer 2 (802.1Q, 802.1p), 802.11e and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
Double images for high reliability, random administrator password, user, and
administrator level passwords, MD5 and MD5-sess based authentication, 256-bit
AES based secure configuration file, SRTP, TLS, 802.1x media access control
Multi-language
English, German, French, Spanish and Chinese.
Upgrade/
Provisioning
Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or
AES encrypted XML configuration file, manual upload
Power & Green
Energy Efficiency
2-pin DC input: 12VDC/1A
Integrated PoE: IEEE 802.3af Class 3, power consumption <10W
Micro USB input: 5VDC/2A
Temperature and
Humidity
Operation: -10°C to 50°C, Storage: -20°C to 60°C,
Humidity: 10% to 90% Non-condensing
Package Contents
GSC3570 Intercom Phone, quick installation guide, wall mount bracket, and
desktop stand (optional)
Compliance
FCC, CE, RCM, IC

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GSC3570 User Manual
Version 1.0.3.1
GETTING STARTED
This chapter provides basic installation instructions including the list of the packaging contents and
information for obtaining the best performance with the GSC3570.
Equipment Packaging
Table 3: Equipment Packaging
Figure 1: GSC3570 Package Content
Note: Check the package before installation. If you find anything missing, contact your system administrator.
GSC3570
•1x GSC3570.
•1x Installation Bracket
•1x PH2.0-10P Alarm cable
•2x Self-tapping Screws
•6x Self-tapping Screw Anchors
•6x Self-tapping Screws
•1x Quick Installation Guide

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GSC3570 User Manual
Version 1.0.3.1
GSC3570 Wiring Connection
The following figure and table below show the Connection PINs available on the GSC3570:
Figure 2: GSC3570 Wiring Connection
Table 4: GSC3570 Wiring Connection
Jack
Port
Function
Remark
Pin
Signal
Color
J1
1
COM1
Orange
Alarm OUT
1 Relay output, normal open or close, max 125VAC/0.5A or max
DC 30V/2A.
2
NCO1
Yellow
3
NC1
Green
4
IN+
White
Alarm IN
(Active)
Alarm isolated input, for voltage signal detection, IN+ connect
the sensor's signal output, please connect the GND to Alarm
device's GND or Negative of power. Active voltage range 9-
15V.
5
GND
Black
Alarm GND
Voltage reference for IN+, Switch signal reference for AIN (1/2/3).
6
AIN1
Blue
Alarm IN
(Passive)
Alarm input, for button/door contacts switch signal detection.
Please connect the Switch/button to AIN (1/2/3) and GND.
7
AIN2
Brown
8
AIN3
Gray
9
GND
Black
Power Supply
DC12V recommend, input voltage rang 9-15V Current at least 1A at
12V.
10
+12V
Red
J2
Network Port
POE Supply
LAN Port
Dual 10/100 Mbps Network ports: One is POE port with class AF
mode. The other one is a LAN port.
J3
Micro SD Port
Data storage
Support microSD/SDHC/SDXC, up to 256G.

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GSC3570 User Manual
Version 1.0.3.1
J4
Micro USB Port
Data exchange
Data exchange port, Not recommended to use this port to power supply.
If needed, please use 5V/2A adapter.
GSC3570 Setup
The GSC3570 can attached on the wall or in-wall using the slots for wall mounting.
Figure 3: Built in Stand and Mounting Slots on The GSC3570.

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GSC3570 User Manual
Version 1.0.3.1
On-Wall Mounting
The GSC3570 can be mounted on the wall or on the desktop (desktop bracket is sold separately). Please
refer to the following steps for Wall installation:
Figure 4: On-Wall Mounting
1. Locate the equipment holder on the desired position. Drill
four holes on the wall referring to the positions of the
ones on the metal bracket. Then, fix a Screw Anchor in
each hole.
2. Fix the metal bracket on the wall by Self-tapping Screws.
3. Plug in the cables to the proper GSC3570 ports on the
back.
4. Align the position slots on device’s back with their correct
placement on the Metal Bracket, then fix it by pushing
Down.
5. Plug in the Self-tapping Screws at bottom to attach the
device to the metal bracket.

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GSC3570 User Manual
Version 1.0.3.1
In-Wall Mounting
Figure 5: In-Wall Mounting
Connecting the GSC3570
To setup your GSC3570 from the web interface, please follow the steps below:
1. Ensure your device is powered up and connected to the Internet.
2. Slide to the second home page and press "Setting"
3. Select “Network Status” to check the IP address.
4. Type the unit's IP address in your PC browser. (See figure below).
5. Enter admin’s username and password to access the configuration menu.
1. Locate the box screw holes and align them with the metal
bracket holes. Then, fix a Self-tapping Screw on each
hole. Below are the supported Box dimensions:
• 80mm x 80mm
• 71mm x 115mm
• 115mm x 115mm
2. Plug in the cables to the proper GSC3570 ports on the
back.
3. Align the position slots on device’s back with their correct
placement on the Metal Bracket, then fix it by pushing
Down.
4. Plug in the Self-tapping Screws at bottom to attach the
device to the metal bracket.