Gree IWZA User manual

Service manual Innova IWZA
ENGLISH
SERVICE MANUAL
IWZA09NI (Inomhusdel)
IWZA09NO (Utomhusdel)
IWZA12NI (Inomhusdel)
IWZA12NO (Utomhusdel)

51
Installation and Maintenance
Service Manual
9. Maintenance
9.1 Error Code List
NO. Malfunction
Name
Display Method of Indoor Unit
A/C status Possible Causes
Dual-8
Code
Display
Indicator Display (during
blinking, ON 0.5s and OFF
0.5s)
Operation
Indicator Cool Indicator Heating Indicator
1
High
pressure
protection of
system
E1
During cooling and drying
operation, except indoor
fan operates, all loads stop
operation.
During heating operation, the
complete unit stops.
Possible reasons:
1. Refrigerant was superabundant;
2. Poor heat exchange (including
and bad radiating environment );
Ambient temperature is too high.
2Antifreezing
protection E2
During cooling and drying
operation, compressor and
outdoor fan stop while indoor
fan operates.
1. Poor air-return in indoor unit;
2. Fan speed is abnormal;
3. Evaporator is dirty.
3Refrigerant leakage F0
protection
The Dual-8 Code Display will
show F0 and the complete unit
stops.
1.Refrigerant leakage;
2.Indoor evaporator temperature
sensor works abnormally;
3.The unit has been plugged up
somewhere.
4
High
discharge
temperature
protection of
compressor
E4
During cooling and drying
operation, compressor and
outdoor fan stop while indoor
fan operates. During heating
operation, all loads stop.
Please refer to the malfunction
analysis (discharge protection,
overload).
5Overcurrent
protection E5
During cooling and drying
operation, compressor and
outdoor fan stop while indoor
fan operates. During heating
operation, all loads stop.
1. Supply voltage is unstable;
2. Supply voltage is too low and
load is too high;
3. Evaporator is dirty.
6Communi-
cation
Malfunction E6
During cooling operation,
compressor stops while
indoor fan motor operates.
During heating operation, the
complete unit stops.
Refer to the corresponding
malfunction analysis.
7
High
temperature
resistant
protection
E8
During cooling operation:
compressor will stop while
indoor fan will operate.
During heating operation, the
complete unit stops.
Refer to the malfunction analysis
(overload, high temperature
resistant).
8EEPROM
malfunction EE
During cooling and drying
operation, compressor will stop
while indoor fan will operate;
During heating operation, the
complete unit will stop
Replace outdoor control panel AP1
9
Limit/
decrease
frequency
due to high
temperature
of module
EU All loads operate normally, while
operation frequency for
compressor is decreased
Discharging after the complete unit
is de-energized for 20mins, check
whether the thermal grease on
IPM Module of outdoor control
the radiator is inserted tightly.
If its no use, please replace control
panel AP1.
10 Malfunction protection of
jumper cap C5 Wireless remote receiver and
button are effective, but can
not dispose the related
command
1. No jumper cap insert on
mainboard.
2. Incorrect insert of jumper cap.
3. Jumper cap damaged.
4. Abnormal detecting circuit of
mainboard.

52 Installation and Maintenance
Service Manual
NO. Malfunction
Name
Display Method of Indoor Unit
A/C status Possible Causes
Dual-8
Code
Display
Indicator Display (during
blinking, ON 0.5s and OFF
0.5s)
Operation
Indicator Cool Indicator Heating Indicator
11 Gathering
refrigerant Fo
When the outdoor unit receive
signal of Gathering refrigerant
,the system will be forced to
run under cooling mode for
gathering refrigerant
Nominal cooling mode
12
Indoor
ambient
temperature
sensor is
open/short
circuited
F1
During cooling and drying
operation, indoor unit operates
while other loads will stop;
during heating operation,
the complete unit will stop
operation.
1. Loosening or bad contact of
indoor ambient temp. sensor and
mainboard terminal.
2. Components in mainboard fell
down leads short circuit.
3. Indoor ambient temp. sensor
damaged.(check with sensor
resistance value chart)
4. Mainboard damaged.
13
Indoor
evaporator
temperature
sensor is
open/short
circuited
F2
AC stops operation once
reaches the setting
temperature. Cooling, drying:
internal fan motor stops
operation while other loads
stop operation; heating: AC
stop operation
1. Loosening or bad contact of
Indoor
evaporator temp. sensor and
mainboard terminal.
2. Components on the mainboard
fall
down leads short circuit.
3. Indoor evaporator temp. sensor
damaged.(check temp. sensor
value
chart for testing)
4. Mainboard damaged.
14
Outdoor
ambient
temperature
sensor is
open/short
circuited
F3
During cooling and drying
operating, compressor stops
while indoor fan operates;
During heating operation,
the complete unit will stop
operation
Outdoor temperature sensor
hasnt been connected well or
is damaged. Please check it by
referring to the resistance table for
temperature sensor)
15
Outdoor
condenser
temperature
sensor is
open/short
circuited
F4
During cooling and drying
operation, compressor stops
while indoor fan will operate;
During heating operation,
the complete unit will stop
operation.
Outdoor temperature sensor
hasnt been connected well or
is damaged. Please check it by
referring to the resistance table for
temperature sensor)
16
Outdoor
discharge
temperature
sensor is
open/short
circuited
F5
During cooling and drying
operation, compressor will sop
after operating for about 3
mins,
while indoor fan will operate;
During heating operation, the
complete unit will stop after
operating for about 3 mins.
1.Outdoor temperature sensor
hasnt been connected well or is
damaged. Please check it by
referring to the resistance table for
temperature sensor)
2.The head of temperature sensor
hasnt been inserted into the copper
tube
17
Limit/
decrease
frequency
due to
overload
F6
All loads operate normally,
while
operation frequency for
compressor is decreased
Refer to the malfunction analysis
(overload, high temperature
resistant)
18
Decrease
frequency
due to
overcurrent
F8
All loads operate normally,
while
operation frequency for
compressor is decreased
The input supply voltage is too low;
System pressure is too high and
overload

53
Installation and Maintenance
Service Manual
NO. Malfunction
Name
Display Method of Indoor Unit
A/C status Possible Causes
Dual-8
Code
Display
Indicator Display (during
blinking, ON 0.5s and OFF
0.5s)
Operation
Indicator Cool Indicator Heating Indicator
19
Decrease
frequency
due to
high air
discharge
F9
All loads operate normally,
while
operation frequency for
compressor is decreased
Overload or temperature is too
high;
Malfunction of electric expansion
valve (EKV)
20
Limit/
decrease
frequency
due to
antifreezing
FH All loads operate normally, while operation frequency for
compressor is decreased
Poor air-return in indoor unit or fan
speed is too low
21 Voltage for DC bus-bar
is too high PH
During cooling and drying
operation, compressor will stop
while indoor fan will operate;
During heating operation, the
complete unit will stop
operation.
1. Measure the voltage of position
L and N on wiring board (XT), if the
voltage is higher than 265VAC, turn
on the unit after the supply voltage
is increased to the normal range.
2.If the AC input is normal,
measure the voltage of electrolytic
capacitor C on control panel (AP1),
if its normal, theres malfunction
for the circuit, please replace the
control panel (AP1)
22 Voltage of
DC bus-bar
is too low PL
During cooling and drying
operation, compressor will stop
while indoor fan will operate;
During heating operation, the
complete unit will stop
1. Measure the voltage of position
L and N on wiring board (XT), if the
voltage is higher than 150VAC,
turn on the unit after the supply
voltage is increased to the normal
range.
2.If the AC input is normal,
measure the voltage of electrolytic
capacitor C on control panel (AP1),
if its normal, theres malfunction
for the circuit, please replace the
control panel (AP1)
23
Compressor
Min
frequence in
test state
P0 Showing during min. cooling or
min. heating test
24
Compresso r
rated
frequenc e in
test state
P1 Showing during nominal cooling or
nominal heating test
25
Compressor
maximum
frequence in
test state
P2 Showing during max. cooling or
max. heating test

54 Installation and Maintenance
Service Manual
NO. Malfunction
Name
Display Method of Indoor Unit
A/C status Possible Causes
Dual-8
Code
Display
Indicator Display (during
blinking, ON 0.5s and OFF
0.5s)
Operation
Indicator Cool Indicator Heating Indicator
26
Compressor
intermediate
frequence in
test state
P3 Showing during middle cooling or
middle heating test
27
Overcurrent
protection of
phase
current for
compressor
P5
During cooling and drying
operation, compressor will stop
while indoor fan will operate;
During heating operation, the
complete unit will stop
operation.
Refer to the malfunction
analysis (IPM protection, loss
of synchronism protection and
overcurrent protection of phase
current for compressor.
28
Charging
malfunction
of capacitor PU
During cooling and drying
operation, compressor will stop
while indoor fan will operate;
During heating operation, the
complete unit will stop
Refer to the part three—charging
malfunction analysis of capacitor
29
Malfunction
of module
temperature
sensor circuit
P7
During cooling and drying
operation, compressor will stop
while indoor fan will operate;
During heating operation, the
complete unit will stop
Replace outdoor control panel AP1
30 Module high temperature
protection P8
During cooling operation,
compressor will stop while
indoor fan will operate;
During heating operation, the
complete unit will stop
After the complete unit is de-
energized for 20mins, check
whether the thermal grease on IPM
Module of outdoor control panel
radiator is inserted tightly. If its no
use, please replace control panel
AP1.
31
Decrease
frequency
due to high
temperature
resistant
during
heating
operation
H0
All loads operate normally,
while
operation frequency for
compressor is decreased
Refer to the malfunction analysis
(overload, high temperature
resistant)
32 Static dedusting
protection H2
33 Overload protection for
compressor H3
During cooling and drying
operation, compressor will stop
while indoor fan will operate;
During heating operation, the
complete unit will stop
operation.
1. Wiring terminal OVC-COMP
is loosened. In normal state, the
resistance for this terminal should
be less than 1ohm.
2.Refer to the malfunction analysis (
discharge protection, overload)

55
Installation and Maintenance
Service Manual
NO. Malfunction
Name
Display Method of Indoor Unit
A/C status Possible Causes
Dual-8
Code
Display
Indicator Display (during
blinking, ON 0.5s and OFF
0.5s)
Operation
Indicator Cool Indicator Heating Indicator
34 System is
abnormal H4
During cooling and drying
operation, compressor will stop
while indoor fan will operate;
During heating operation, the
complete unit will stop
operation.
Refer to the malfunction analysis
(overload, high temperature
resistant)
35 IPM
protection H5
During cooling and drying
operation, compressor will stop
while indoor fan will operate;
During heating operation, the
complete unit will stop
operation.
Refer to the malfunction
analysis (IPM protection, loss
of synchronism protection and
overcurrent protection of phase
current for compressor.
36 Internal motor (fan motor) do
not operate H6
Internal fan motor, external fan
motor, compressor and electric
heater stop operation,guide
louver stops at present
location.
1. Bad contact of DC motor
feedback terminal.
2. Bad contact of DC motor
control end.
3. Fan motor is stalling.
4. Motor malfunction.
5. Malfunction of mainboard rev
detecting circuit.
37 Desynchro- nizing of
compressor H7
During cooling and drying
operation, compressor will stop
while indoor fan will operate;
During heating operation, the
complete unit will stop
operation.
Refer to the malfunction
analysis (IPM protection, loss
of synchronism protection and
overcurrent protection of phase
current for compressor.
38 PFC
protection HC
During cooling and drying
operation, compressor will stop
while indoor fan will operate;
During heating operation, the
complete unit will stop
operation.
Refer to the malfunction analysis
39 Outdoor DC fan motor
malfunction L3 Outdoor DC fan motor
malfunction lead to compressor
stop operation,
DC fan motor malfunction or
system blocked or the connector
loosed
40 power
protection L9
compressor stop operation and
Outdoor fan motor will stop
30s latter , 3 minutes latter
fan motor and compressor will
restart
To protect the electronical
components when detect high
power
41
Indoor unit
and outdoor
unit doesn't
match
LP compressor and Outdoor fan
motor can’t work
Indoor unit and outdoor unit doesn't
match
42 Failure start-
up LC
During cooling and drying
operation, compressor will stop
while indoor fan will operate;
During heating operation, the
complete unit will stop
operation.
Refer to the malfunction analysis

56 Installation and Maintenance
Service Manual
NO. Malfunction
Name
Display Method of Indoor Unit
A/C status Possible Causes
Dual-8
Code
Display
Indicator Display (during
blinking, ON 0.5s and OFF
0.5s)
Operation
Indicator Cool Indicator Heating Indicator
43
Malfunction of
phase current
detection
circuit for
compressor
U1
During cooling and drying
operation, compressor will stop
while indoor fan will operate;
During heating operation, the
complete unit will stop
Replace outdoor control panel AP1
44
Malfunction of
voltage
dropping for
DC bus-bar
U3
During cooling and drying
operation, compressor will stop
while indoor fan will operate;
During heating operation, the
complete unit will stop
Supply voltage is unstable
45
Malfunction
of complete
units current
detection
U5
During cooling and drying
operation, the compressor will
stop while indoor fan will
operate;
During heating operating,
the complete unit will stop
operation.
Theres circuit malfunction on
outdoor units control panel AP1,
please replace the outdoor units
control panel AP1.
46 The four-way valve is
abnormal U7
If this malfunction occurs
during
heating operation, the complete
unit will stop operation.
1.Supply voltage is lower than
AC175V;
2.Wiring terminal 4V is loosened or
broken;
3.4V is damaged, please replace
4V.
47
Zero-
crossing
malfunction of
outdoor unit
U9
During cooling operation,
compressor will stop while
indoor fan will operate; during
heating,the complete unit will
stop operation.
Replace outdoor control panel AP1
48 Frequency limiting
(power)
49
50
The
temperature
for turning
on the unit is
reached
51
Frequency
limiting
(module
temperature)
Compressor
running

57
Installation and Maintenance
Service Manual
NO. Malfunction
Name
Display Method of Indoor Unit
A/C status Possible Causes
Dual-8
Code
Display
Indicator Display (during
blinking, ON 0.5s and OFF
0.5s)
Operation
Indicator Cool Indicator Heating Indicator
52 Normal communica-
tion
53
54
Defrosting
U8
55 JF
OFF 3S
and blink
once
(during
blinking,
ON 10s
and OFF
0.5s)
Defrosting will occur in
heating
mode. Compressor will
operate
while indoor fan will stop
The complete unit stops
operation.
Its the normal state
1.Power supply is abnormal;
2.Detection circuit of indoor
control mainboard is abnormal.
Malfunction
of detecting
plate(WIFI )
Malfunction
of zero-cross
detection
circuit

58 Installation and Maintenance
Service Manual
9.2 Procedure of Troubleshooting
1. Malfunction of Temperature Sensor F1, F2
Main detection points:
● Is the wiring terminal between the temperature sensor and the controller loosened or poorly contacted?
● Is there short circuit due to trip-over of the parts?
● Is the temperature sensor broken?
● Is mainboard broken?
Malfunction diagnosis process:
Is the wiring terminal between the
temperature sensor and the controller
loosened or poorly contacted?
Start
Insert the temperature
sensor tightly
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
No
No
No
Is malfunction
eliminated
Is malfunction
eliminated
Is malfunction
eliminated
Replace it with a
temperature sensor with
the same model
Make the parts upright
Is there short circuit due to trip-
over of the parts
Is the temperature sensor normal
according to the resistance table?
Replace the mainboard with
the same model.
End