Gree Sapphire SAP09HP230V1A User manual

Models:
SAP09HP230V1A
SAP12HP230V1A
SAP18HP230V1A
SAP24HP230V1A
WA MOUNT DUCT ESS
AIR CONDITIONING & HEATING SYSTEM
OWNER’S MANUA

Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Nomenclature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2- 3
System Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
System unctions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Operation of Wireless Remote Controller . . . . . . . . . . . . . . . . . . 7-16
Operation of Smart Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-18
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-20
Care and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Energy Saving Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back
Thank you for choosing a
Sapphire Wall Mount Air Conditioning
& Heating System!
You can feel confident in your selection because the same pride in craftsmanship
and engineering knowledge that goes into millions of other Gree installed
products worldwide has gone into your unit.
Please read this owner’s manual carefully before operation and retain it for
future reference.

NOMENC ATURE
Superior Design for Superior Performance
Gree’s Sapphire Wall Mount Ductless Heat Pumps and Air Conditioners are beautifully
designed to deliver effective cooling or heating, while fitting unobtrusively into any decor.
Your Sapphire unit offers quiet, energy-efficient comfort for one room or one individual area
of any living space. To speed the process of bringing conditioned air exactly where you want
it, the unit features both horizontal and vertical air flow control. Customizable mode controls
allow you to adjust fan speeds, special sleep-time settings and more, all through the easy-
to-use wireless remote controller.
There’s even an X-fan feature, Power ailure Memory and other advanced capabilities to make
the Sapphire system even more versatile, for year-round comfort. lexibility, intelligent design
and Gree innovation make the Sapphire your best choice for creating ideal climate conditions.
The Sapphire series is WI I enabled. It allows you to monitor and change settings through
on-screen virtual controls from smartphones with GREE+ App.
INTRODUCTION
Example: SAP12HP230V1AO
SAP A
Series Designation
SAP - Sapphire
Cooling Capacity
09 - 9,000 BTUH
12 - 12,000 BTUH
18 - 18,000 BTUH
24 - 24,000 BTUH
30 - 30,000 BTUH
36 - 36,000 BTUH
1

SAFETY PRECAUTIONS
Please read the following before operation.
Recognize safety information. This is the safety-alert symbol. When you see this
symbol on the unit and in instructions or manuals, be alert to the potential for personal
injury. Understand these signal words: DANGER, WARNING, and CAUTION. These
words are used with the safety-alert symbol.
DANGER identifies the most serious hazards which will result in severe personal injury
or death.
WARNING signifies hazards which could result in personal injury or death.
CAUTION is used to identify unsafe practices which may result in minor personal
injury or product and property damage.
NOTE is used to highlight suggestions which will result in enhanced installation,
reliability, or operation.
This appliance is not intended for use by children without responsible adult supervision.
Proper care should be taken to ensure safety.
Heat pumps, air conditioners & heating equipment should be installed, started up, and
serviced only by qualified installers and service technicians. Air conditioning, heat pumps
and refrigeration systems are hazardous due to high voltage electrical components,
high refrigerant pressures, and moving parts.
NOTE: Your actual air conditioning & heating system and related devices may differ
from the images shown in this manual.
WARNING
WARNING
2

SAFETY PRECAUTIONS
Please read the following before operation.
• Disconnect electrical power to the indoor and outdoor units before performing any
maintenance or cleaning.
• Do not attempt to repair the Gree system yourself. Incorrect repairs may cause
electric shock or fire. Contact a qualified service technician for all service requirements.
• Keep combustible materials away from the unit.
• Do not put hands or any objects into the air inlets or outlets. This may cause personal
injury or damage the unit.
• When cleaning, be careful not to splash water on the unit. Doing this may cause
electric shock or damage to unit.
• Do not use or place any flammable, combustible or noxious substance next to the unit.
• In the event of a failure (burning smell, etc.), immediately disconnect all electrical
power to indoor and outdoor units.
•
Never try repairing the system yourself; contact a qualified service technician for
all repairs.
WARNING
CAUTION
3

PART NAMES
Indoor unit
Part Name
1. ront Panel
2. Aux. Button
3. ilter
4. Horizontal Louver
5. Remote Controller
6. Inter-Connection Wire (sold separately)
7. Drain Hose (sold separately)
8. Refrigerant Lines (sold separately)
Outdoor unit
5
Air outlet
Air inlet
Air inlet
Air outlet
3
4
1
2
6
7
8
4

SYSTEM FUNCTIONS
WHISPER QUIET
Not only are the Gree systems energy efficient but they are quiet too. Sapphire Wall Mount units
operate with sound lower than typical library sound levels.
MU TI FAN SPEEDS
Whether operating in either Cooling or Heating mode, the indoor fan can be set to your choice
of seven different speeds (Ultra-Low, Low, Low-Medium, Medium, Medium-High or High) to
achieve maximum comfort.
INTE IGENT PRE-HEATING
The Sapphire system guards against the annoying cool air blown into the room in heating mode.
The system constantly monitors the discharge air temperature. It will delay the indoor fan until
the indoor coil has warmed up to prevent blowing uncomfortable cool air into the room.
I FEE MODE
Senses the room temperature from the remote control (cooling mode only) which is closest to
you, instead of at the indoor unit. This means that it will adjust airflow and temperature for
maximum personal comfort.
SWING OUVER
The unit has adjustable swing louvers which can be controlled from the wireless controller.
Vertical and horizontal swing louvers allows five different air discharge directions including
Continuous Sweep. Maximize comfort by adjusting the direction of airflow in the room by
moving the louvers up or down, right or left.
TIMER MODE
The unit can be programmed to turn ON or O after a specific amount of time. The time period
is adjustable between one half and 24 hours.
FREEZE GUARD
Room reeze Guard protection will automatically keep the room temperature from getting too
cold, where water pipes might freeze.
5

SYSTEM FUNCTIONS
MODE BUTTON
The unit can be set to five different operating modes: HEAT, COOL, DRY, AN ONLY and AUTO.
NOTE: AUTO MODE has fixed setpoints of 68° heating and 77° cooling, which are
not adjustable. The system will automatically select heating or cooling to maintain room
temperature within this band.
S EEP MODE
The Sapphire offers three selectable sleep modes for your comfort. The unit will automatically
adjust room temperature during your sleep time. This slight change in temperature will not
affect your comfort level due to the natural effects that sleeping has on the body, but it will
save on energy consumption and will lower electric bills.
X-FAN MODE
When operating in humid areas, Sapphire has a Dry Coil function that will allow the indoor fan
to run for a pre-determined amount of time after the unit is turned off (cooling or dry modes)
to ensure that additional moisture is removed from coil.
FAHRENHEIT °F / CE SIUS °C
The remote controller and Sapphire indoor wall unit displays can be set to display in either ° or °C.
OCK MODE
The wireless remote controller has a Lock feature. The Lock averts unauthorized access or
tampering with system settings.
AGENCY ISTINGS
All systems are listed with AHRI (Air conditioning, Heating, and Refrigeration Institute) and
are ETL certified per UL Standards.
6

Send Signal
Freeze Guard
Turbo Mode
Set time
X-FAN
TIMER ON /TIMER OFF
Privacy Lock
Up & Down Swing Louvers
Left & Right Swing Louvers
Fan Speed
Light
: Set Temperature : Indoor Room Temp.
: Outdoor Ambient Temp.
Sleep Mode
Clock
Heat Mode
Fan Mode
Dry Mode
Cool Mode
Auto Mode
Operation mode
IFEEL
Quiet
WIFI
Temp. display type
BUTTONS ON REMOTE CONTRO ER
INTRODUCTION FOR ICONS ON DISP AY SCREEN
OPERATION OF WIRE ESS REMOTE CONTRO ER
7
1. ON/O Button
2. an Button
3. Mode Button
4. +/- Buttons
5. TURBO Button
6. Button
7. Button
8. CLOCK Button
9. TIMER ON/
TIMER O Buttons
10. TEMP Button
11. I EEL Button
12. LIGHT Button
13. X- AN Button
14. QUIET Button
15. SLEEP Button
1. ON/O Button
2. an Button
3. Mode Button
4. +/- Button
(Before opening cover)
1
3
4
2
(After opening cover)
1
37
9
12
14
5
2
4
8
10 11
15
13
6

X- an Display
REMOTE CONTRO ER OPERATIONS
The wireless remote controller is sleek, versatile and allows you to change room temperatures
and functions on your Sapphire system from the palm of your hand. The large LCD display and
buttons make it easy-to-understand and easy-to-use.
The remote controller is set from factory to display temperatures in ° . If °C is desired, turn
the remote controller OFF with the ON/OFF button and then press “MODE“ and “
––
” buttons
on the remote simultaneously for 5 seconds.
ON/OFF BUTTON
When the system is in OFF mode, the remote controller will
display the time and last room setpoint. When you press the
ON/OFF button, the unit will start in the last operating mode
and room setpoint.
NOTE: If the ON/OFF button is pressed too soon after a
stop, the compressor will not start for 3 to 5 min. due to the
inherent protection against frequent compressor cycling.
OCK MODE
The Privacy Lock prevents unauthorized access to the unit
controls and prevents tampering with system settings. The
remote controller can be locked by pushing the"+" and "
– "
buttons simultaneously for 5 seconds. The Privacy Lock icon
will be displayed on the remote controller. Repeat the process
to unlock the remote controller.
U
Privacy LockDisplay
OPERATION OF WIRE ESS REMOTE CONTRO ER
ON Mode Display
X-FAN MODE
When operating in humid areas, the unit has a DRY COI function
called X- an that will allow the indoor fan to run for a pre-determined
amount of time after the unit is turned off (cooling or dry modes)
to ensure that additional moisture is removed from coil. Push the
“X-FAN” button to enable this feature. The X-FAN icon will
be displayed on remote controller. To deactivate this feature, push
the “X-FAN” button again.
8