Gree TERRA09HP230V1A User manual

Terra
Duct-free Mini-Split Heat Pump
9,000– 24,000 BtuH
Technical Product Guide
Save Energy, Protect the Environment

Table of Contents
1.0 PRODUCT OVERVIEW 3
2.0 FEATURES AND BENEFITS 3
3.0 PRODUCT NOMENCLATURE 7
4.0 AHRI CERTIFICATION 7
5.0 SYSTEM FEATURES 8
6.0 USER CONTROL FUNCTIONS 9
7.0 SYSTEM PERFORMANCE 10
8.0 SOUND DATA 13
9.0 ELECTRICAL DATA 14
10.0 MAJOR COMPONETS & WEIGHTS 15
11.0 DIMENSIONAL SPECIFICATIONS 16
12.0 CLEARANCE SPECIFICATIONS 20
13.0 EXTENDED PERFORMANCE RATINGS 21
14.0 ELECTRICAL WIRING 25
15.0 CONDENSATE REMOVAL 26
16.0 TETHERED WIRED CONTROLLER 27
17.0 PRODUCT LIMITED WARRANTY 30
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© 2014 Gree Electric Appliance, Inc.

PRODUCT OVERVIEW
THE FUTURE OF ENVIRONMENTAL EFFICIENCY
Feature-rich with advanced components, the Terra is our highest-efficiency model, specially designed to
save energy and protect the environment. Through our commitment to smart ecological design, the
Terra’s unrivalled technology packs an energy-efficient punch that is guaranteed to resonate well in any
atmosphere. This sleek heating and cooling device is a duct-fee wall mount heat pump system, equipped
with the latest G10 inverter technology and an intelligent energy saving function – up to 27 SEER. Sleek
and contemporary in appearance, the TERRA easily blends in with its surroundings and utilizes a highly
intuitive wireless remote control that aids in regulating room temperature with in-built I FEEL
automation. Our state-of-the-art Photocatalytic Filter and X-fan improves air quality by eliminating
99.9% of bacteria and viruses, while dually inhibiting mildew growth on its coil. Advanced efficiency
with refreshing ease, the Terra sustains long-term savings for you and the environment.
FEATURES AND BENEFITS
HIGH EFFICIENCY G-10 INVERTER - The G10 Inverter uses a broad range
of variable frequencies to drive the compressor, marking the highest level of
inverter control technology available today. Unlike conventional technology
that generally regulates room temperature by running at maximum capacity and
then shutting off completely, G10 Inverter technology eliminates these harsh starts/stops. This cutting
edge functionality results in quicker arrival at desired temperatures and superior maintenance of
consistent comfort levels. Higher efficiency and significant energy savings? Yes, it yields those too.
HEAT PUMP ADVANTAGE – Gree heat pumps, powered by the G10 Inverter, provide the same heating
capacity as electric heat, while using as little as 1/3 the electricity.
WHISPER QUIET - Not only is the Terra systems energy efficient, it’s quiet too. Wall mounted units
operate with sound levels starting as low as 23 dB(A).
INTELLIGENT DEFROST - The Intelligent Defrost function increases room comfort and saves energy
by eliminating unnecessary defrost cycles. In heating mode, the control system monitors the outdoor coil
for frost buildup, and the system switches to defrost mode only when frost buildup is actually detected.
This avoids unnecessary and wasteful defrosts.
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© 2014 Gree Electric Appliance, Inc.

FEATURES AND BENEFITS (Cont.)
GOLD FIN CONDENSER - The system’s corrosion-resistant Gold Fin condenser
coating (1500hr salt spray rating) is made with a gold-colored anti-corrosion epoxy.
This technology maintains excellent heat transfer properties while extending coil life
against damage from salt air and salt water in seacoast installations.
LOW VOLTAGE START UP – Having stable electrical power is not always an option. The Gree system
will operate from 170v to 253v (230v model) and 104v to 127v (115v models) which is suitable for
unstable power supply areas.
SUBTLE APPEARANCE -Designed for a comfortable fit in virtually any living space. This slim
compact cabinet sits inconspicuously on the wall, and blends into most interior designs.
UNIT DISPLAY – Terra wall mounted units have a large easy-to-read display and indicator lights giving
instead feedback on room setpoint, operating mode and much more. The display can also be turned off
based on your personal preference.
MULTI-SPEED FAN – The indoor fan can run at up to four different speeds (Low, Medium, High or
Turbo) for either COOLING or HEATING mode for maximum comfort and quiet operation.
TIME GUARD - Among the system’s many safeties is a Time Guard function to prevent rapid cycling of
the compressor. A protective five-minute time delay restricts compressor restarts after shutoff.
POWER FAILURE MODE - Power interruptions are no problem. User selections and system parameters
are stored in non-volatile memory. These parameters are retained during a power failure. When power is
returned, the system will automatically return to the last operating mode.
INTELLIGENT PRE-HEATING - The system guards against the annoying COLD BLOW in heating
mode, and constantly monitors the discharge air temperature. It will delay the indoor fan until the indoor
coil has warmed up to prevent blowing uncomfortable cool air into the room.
POLYMERIC AIR FILTERS –Two-piece removable polymeric air filters easily slide in and out from the
front of the indoor unit and are interchangeable. The front panel does not need to be removed to access or
change the filters. The filters are washable and permanent.
PHOTOCATALYTIC FILTER – Photocatalytic Air Filter is a second stage filter that oxidizes and
effectively eradicates organic contaminants in the air. This hi-tech filter uses natural ultraviolet light with
a titanium dioxide catalyst to effectively eliminate 99.9% of bacteria and viruses and absorb odors for
healthier indoor air.
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© 2014 Gree Electric Appliance, Inc.

FEATURES AND BENEFITS (Cont.)
COMMAND CENTER–The unit comes with a factory supplied wired Tether Controller or Wireless
Remote Controller.
Note: the controllers are mutually exclusive. They cannot be used at the same time.
WIRELESS IR REMOTE CONTROLLER - The Gree multi-functional infrared hand held
wireless controller is sleek, ergonomically designed, easy to use and has a large backlit LCD
display.
WIRED TETHER CONTROLLER (Optional) – The Gree tether controller mounts to the wall up
to 25 feet from the unit. It provides complete control over operation mode, desired temperature,
fan speed, airflow direction and more.
MODE BUTTON - The units can be set to five different operating modes: HEAT, COOL, DRY, FAN
ONLY and AUTO.
Note: AUTO MODE has fixed setpoints of 68° F heating and 78° F cooling, which are not
changeable. The system will automatically select heating or cooling to maintain room
temperature within this temperature band.
TIMER MODE – The unit can be programmed to turned ON or OFF after a specific amount time. The
time period is adjustable between one half and 24 hours.
I FEEL MODE –The unit will sense room temperature at the remote controller instead of at the indoor
unit. It then adjusts airflow and temperature accordingly for the ultimate in personal comfort control and
energy savings.
SWING LOUVER –The Terra systems provides four-way airflow control for optimal temperature control
and the ultimate in comfort. The indoor units have adjustable horizontal and vertical Swing Louvers to
maximize room comfort. The Swing Louvers can be set in multiple different air discharge directions
including continuous sweep from the Wireless IR or Wired Tether Controllers.
PRIVACY LOCK MODE –Both wired tether and wireless controllers have a Privacy Lock to avert
unauthorized access and stop tampering with system settings.
SLEEP MODE –Terra system provide three Sleep Modes to automatically adjust room temperature
during your sleep time. This slight change in temperature will not affect your comfort level due to the
natural effects that sleeping has on the body, but it will save on energy consumption and will lower
electric bills.
QUEIT MODE – Terra’s QUIET MODE function delivers quiet comfort to your room. In heating or
cooling mode, the indoor unit operates normally for the first ten (10) minutes or until room setpoint
temperature is reached. Then the Terra system will operate quietly at low fan speed
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© 2014 Gree Electric Appliance, Inc.

FEATURES AND BENEFITS (Cont.)
ENERGY SAVING MODE – Energy Saving mode will automatically select the optimal fan speed to
saves energy while operating in Cooling and Heating modes. The fan will automatically slow down the
closer the room temperature is to the setpoint.
FAHRENHEIT ° F / CELSIUS ° C - The wired tether and wireless controllers can be set to display in
either °F or °C.
SELF-DIAGNOSIS –With an on-board computer using real-time diagnostics, the Gree system helps to
prolong its own life. The automatic diagnosis feature continuously scans for unacceptable operating
conditions or malfunctions. If such conditions occur, the system takes corrective action or stops. Fault
codes are shown on the unit display to facilitate easy troubleshooting and repair.
AGENCY LISTINGS - All systems are listed with
AHRI (Air conditioning, Heating, and Refrigeration
Institute) and are ETL Certified per UL Standards.
5/7 YEAR LIMITED WARRANTY - Enjoy one of the most comprehensive warranties in the industry.
Seven (7) years on compressor and Five (5) years on all parts.
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© 2014 Gree Electric Appliance, Inc.

NOMENCLATURE
AHRI CERTIFICATION
MODEL NUMBER
BRAND
AHRI CERTIFICATION
TERRA09HP230V1A
GREE
7084753
TERRA12HP230V1A
GREE
7077794
TERRA18HP230V1A
GREE
7077795
TERRA24HP230V1A
GREE
7078450
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© 2014 Gree Electric Appliance, Inc.

SYSTEM FEATURES
Model
TERRA09HP230V1A TERRA12HP230V1A TERRA18HP230V1A TERRA24HP230V1A
Nominal Cooling Capacity (Btu/H 9,000 12,000 18,000 24,000
Operating Voltage
208/230V
208/230V
208/230V
208/230V
System Type
Heat Pump
Heat Pump
Heat Pump
Heat Pump
SYSTEM FEATURES
Auxiliary Electrical Heater
NO
NO
NO
NO
Basepan With Electric Heater
YES
YES
NO
NO
Compressor With Electric Heater
YES
YES
NO
NO
Corrosion Protection Gold Fin Gold Fin Gold Fin Gold Fin
Inverter Type G10 G10 G10 G10
Intelligent Defrosting YES YES YES YES
Intelligent Preheating
YES
YES
YES
YES
LED Display Indoor Unit
YES
YES
YES
YES
Low Ambient Cooling
YES
YES
NO
NO
Low Ambient Heating
YES
YES
YES
YES
Low Voltage Startup
YES
YES
YES
YES
Memory/Power Failure Recovery
YES
YES
YES
YES
Multi Fan Speeds 7 Speeds 7 Speeds 7 Speeds 7 Speeds
Self-Diagnosis YES YES YES YES
Photocatalytic Filter YES YES YES YES
Ventilation (Outdoor Air) NO NO NO NO
Ambient Cooling Operating Range
5
～
118 F
5
～
118 F
50
～
118 F
50
～
118 F
Ambient Heating Operating Range
5
～
75 F
5
～
75 F
5
～
75 F
5
～
75 F
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© 2014 Gree Electric Appliance, Inc.

USER CONTROL FUNCTIONS
Model
TERRA09HP230V1A TERRA12HP230V1A TERRA18HP230V1A TERRA24HP230V1A
Nominal Cooling Capacity (Btu/H 9,000 12,000 18,000 24,000
Operating Voltage
208/230V
208/230V
208/230V
208/230V
REMOTE CONTROLLER FUNCTIONS
Auto Mode
YES
YES
YES
YES
Auto Fan
YES
YES
YES
YES
Auto Swing (Horizontal Auto Swing)
YES
YES
YES
YES
Auto Swing (Vertical Auto Swing)
YES
YES
YES
YES
Clock on Remote Controller YES YES YES YES
Dry Mode YES YES YES YES
Dry Anti-Mildew (X-Fan) Mode YES YES YES YES
Energy Saving Mode
YES
YES
YES
YES
Dirty Filter Alert
NO
NO
NO
NO
I Feel Function
YES
YES
YES
YES
Wired Controller Interface
YES
YES
YES
YES
Lock on Remote Controller
YES
YES
YES
YES
Quiet Mode
YES
YES
YES
YES
Room Temperature Display YES YES YES YES
Sleep Mode YES YES YES YES
Multi Sleep Modes Options YES YES YES YES
Timer Mode YES YES YES YES
Turbo Mode YES YES YES YES
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© 2014 Gree Electric Appliance, Inc.

SYSTEM PERFORMANCE
Model Numbers SEER EER Cooling Capacity Dehumid-
ification
(Pts./Hr.)
Outdoor
Temperature
Operating Range
Rated
(BtuH)
Range
(BtuH)
Min Max
TERRA09HP230V1A
27
14.5
9,000
(3,500-9,600)
1.9
5 °F
118 °F
TERRA12HP230V1A
25
12.8
12,000
(3,100-13,000)
3.0
5 °F
118 °F
TERRA18HP230V1A
21
12.0
18,000
(4,600-22,180)
3.8
50 °F
118 °F
TERRA24HP230V1A
21
12.0
24,000
(6,826-29,352)
5.3
50 °F
118 °F
Model Numbers HSPF COP Heating Capacity Outdoor Temperature Operating
Range
Rated
(BtuH) Range (BtuH) Min Max
TERRA09HP230V1A
9.0
3.8
9,800
(2,200-11,000)
5 °F
75 °F
TERRA12HP230V1A
9.0
3.5
13,000
(2,400-14,000)
5 °F
75 °F
TERRA18HP230V1A
9.8
3.5
19,000
(3,400-24,900)
5 °F
75 °F
TERRA24HP230V1A
9.2
3.3
25,000
(7,500-37,543)
5 °F
75 °F
NOTES:
1. Ratings are based on: Cooling Standard: 80 F (26.7 C) db, 67 F (19.4 C) wb air entering indoor unit and 95
F (35 C) db air entering outdoor unit. Heating Standard: 70 F (21.1 C) db air entering indoor unit and 47 F
(8.3 C) db, 43 F (6.1 C) wb air entering outdoor unit.
2. Ratings are based on 25 ft. (7.62 m) of interconnecting refrigerant lines.
3. All system ratings are based on fan coil units operating at high fan speed. Consult Physical Data tables for
air flows at selected fan speeds.
Legend EER - Energy Efficiency Ratio
HSPF - Heating Seasonal Performance Ratio
SEER - Seasonal Energy Efficiency Ratio
COP -Coefficient of Performance
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© 2014 Gree Electric Appliance, Inc.

AIR FLOW PERFORMANCE
Indoor Unit
Model Numbers Cooling (CFM)
Ultra-
Low Fan
Low
Fan
Medium-
Low Fan
Medium
Fan
Medium-
High Fan
High Fan Turbo
Fan
TERRA09HP230V1AH
118
182
218
247
282
300
418
TERRA12HP230V1AH
118
182
221
259
288
312
453
TERRA18HP230V1AH
282
330
371
418
465
512
588
TERRA24HP230V1AH
353
412
471
530
589
647
706
Indoor Unit
Model Numbers Heating (CFM)
Ultra-
Low Fan
Low
Fan
Medium-
Low Fan
Medium
Fan
Medium-
High Fan High Fan Turbo
Fan
TERRA09HP230V1AH
118
182
218
247
282
300
418
TERRA12HP230V1AH
118
182
221
259
288
312
453
TERRA18HP230V1AH
282
330
371
418
465
512
588
TERRA24HP230V1AH
353
412
471
530
589
647
706
Outdoor Unit
Model Numbers Air Flow (CFM)
TERRA09HP230V1AO
1,177
TERRA12HP230V1AO
1,177
TERRA18HP230V1AO
1,883
TERRA24HP230V1AO
2,354
Indoor Air Throw
Model Numbers
Approximate Air Throw (ft./m))
Low
Medium
High
Turbo
TERRA09HP230V1AH
NA
NA
19/5.8
29/8.8
TERRA12HP230V1AH
NA
NA
19/5.8
29/8.8
TERRA18HP230V1AH
NA
NA
21/6.5
29/8.8
TERRA24HP230V1AH
NA
NA
23/7.0
29/8.8
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© 2014 Gree Electric Appliance, Inc.

REFRIGERATION& PIPING SPECIFICATIONS
Refrigerant Charge
Model Number
Refrigerant
Type
Factory System
Charge (oz.)
Max Total Pipe
Length Without
Adding Refrigerant
(ft.)
Additional
Charge Level
(oz./ft.)
TERRA09HP230V1AO
R-410A
45.9
25
0.2
TERRA12HP230V1AO
R-410A
45.9
25
0.2
TERRA18HP230V1AO
R-410A
56.4
25
0.2
TERRA24HP230V1AO
R-410A
77.6
25
0.2
Refrigerant Piping Lengths
Model Number Min. Pipe Length
for System (ft.)
Max Pipe Length for
System (ft.)
Max Elevation between
Outdoor & Indoor Units (ft.)
TERRA09HP230V1AO
10
50
33
TERRA12HP230V1AO
10
66
33
TERRA18HP230V1AO
10
82
33
TERRA24HP230V1AO
10
98
33
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© 2014 Gree Electric Appliance, Inc.

SOUND DATA
Indoor High Wall Units
Model Numbers
Sound Pressure (dBA)
Ultra-
Low
Fan
Low
Fan Medium- Low Fan Medium Fan Medium- High Fan High
Fan Turbo Fan
TERRA09HP230V1AH
23
26
30
34
36
38
42
TERRA12HP230V1AH
24
26
30
34
36
38
44
TERRA18HP230V1AH
33
36
39
43
45
48
51
TERRA24HP230V1AH
38
41
43
45
47
49
52
Indoor High Wall Units
Model Numbers
Sound Power (dBA)
Ultra-
Low
Fan
Low
Fan Medium- Low Fan Medium Fan Medium- High Fan High
Fan Turbo Fan
TERRA09HP230V1AH
33
36
40
44
46
48
52
TERRA12HP230V1AH
34
36
40
44
46
48
54
TERRA18HP230V1AH
43
46
49
53
55
58
61
TERRA24HP230V1AH
48
51
53
55
57
59
62
Outdoor Units
Model Numbers
Sound Power
(dBA)
Sound Pressure
(dBA)
TERRA09HP230V1AO
59
49
TERRA12HP230V1AO
59
49
TERRA18HP230V1AO
66
56
TERRA24HP230V1AO
66
56
Note:
1. Sound pressure ratings are estimated sound pressure measurements, 3 feet from unit.
2. Sound power ratings are per AHRI 270 and AHRI 350
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© 2014 Gree Electric Appliance, Inc.

ELECTRICAL DATA
Outdoor Unit
Model Numbers
Rated Power Supply
(volt-phase-hz) Voltage Range
(volts) Rated Input Power (watts)
Cooling
Heating
TERRA09HP230V1AO
208/230v-1ph-60hz
187-253
600
650
TERRA12HP230V1AO
208/230v-1ph-60hz
187-253
882
960
TERRA18HP230V1AO
208/230v-1ph-60hz
187-253
1500
1580
TERRA24HP230V1AO
208/230v-1ph-60hz
187-253
1850
2250
Outdoor Unit
Model Numbers Rated Input Current (amps) Min. Circuit
Amp. (MCA) Max Fuse Size (Amps)
Cooling
Heating
TERRA09HP230V1AO
5.7
7.0
10
15
TERRA12HP230V1AO
6.0
7.5
10
15
TERRA18HP230V1AO
7.4
7.8
15
20
TERRA24HP230V1AO
8.5
10.3
20
30
Model Numbers
Compressor
Outdoor Fan
Indoor Fan
RLA
(amps) LRA (amps) RLA (amps) Input Power (Watts)
RLA
(amps)
Input Power
(Watts)
TERRA09HP230V1AO
3.2
13.8
0.2
40
0.1
10
TERRA12HP230V1AO
3.2
13.8
0.2
40
0.1
10
TERRA18HP230V1AO
8.4
27.0
0.3
60
0.1
25
TERRA24HP230V1AO
12.0
40.0
0.4
90
0.3
70
Legend:
RLA – Rated Load Amps LA – Full Load AmpsLRA – Locked Rotor AmpsMCA – Min. Circuit Amps
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© 2014 Gree Electric Appliance, Inc.

INDOOR UNIT MAJOR COMPONETS
Model Numbers Primary Air Filter Secondary
Air Filter Fan Motor Fan Type
TERRA09HP230V1AH
Polymeric Mesh
Photocatalytic
DC Motor
Cross flow
TERRA12HP230V1AH
Polymeric Mesh
Photocatalytic
DC Motor
Cross flow
TERRA18HP230V1AH
Polymeric Mesh
Photocatalytic
DC Motor
Cross flow
TERRA24HP230V1AH
Polymeric Mesh
Photocatalytic
DC Motor
Cross flow
OUTDOOR UNIT MAJOR COMPONETS
Model Numbers Compressor Metering
Device Inverter
TERRA09HP230VA1O
Rotary
EXV
G10
TERRA12HP230VA1O
Rotary
EXV
G10
TERRA18HP230VA1O
Rotary
EXV
G10
TERRA24HP230VA1O
Rotary
EXV
G10
PRODUCT WEIGHT
Model Numbers
Outdoor Unit
Indoor Unit
Net Operating
(lbs.)
Gross Shipping
(lbs.)
Net Operating
(lbs.)
Gross Shipping
(lbs.)
TERRA09HP230V1A
86
90
24
31
TERRA12HP230V1A
87
92
24
31
TERRA18HP230V1A
110
121
31
42
TERRA24HP230V1A
153
164
40
53
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© 2014 Gree Electric Appliance, Inc.

DIMENSIONAL SPECIFICATIONS
Model No: TERRA09HP230V1A 9,000 BtuH 230V
Liquid Line Valve
1/4-in OD Flared
Gas Line Valve
1/2-in OD Flared
Drain Connector
5/8-in OD
Liquid Line Valve
1/4-in OD Flared
Gas Line Valve
1/2-in OD Flared
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© 2014 Gree Electric Appliance, Inc.

DIMENSIONAL SPECIFICATIONS
Model No: TERRA12HP230V1A 12,000 BtuH 230V
Liquid Line Valve
1/4-in OD Flared
Gas Line Valve
1/2-in OD Flared
Drain Connector
5/8-in OD
Liquid Line Valve
1/4-in OD Flared
Gas Line Valve
1/2-in OD Flared
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© 2014 Gree Electric Appliance, Inc.

DIMENSIONAL SPECIFICATIONS
Model No: TERRA18HP230V1A 18,000 BtuH 230V
Liquid Line Valve
1/4-in OD Flared
Gas Line Valve
5/8-in OD Flared
Drain Connector
5/8-in OD
Liquid Line Valve
1/4-in OD Flared
Gas Line Valve
5/8-in OD Flared
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© 2014 Gree Electric Appliance, Inc.

DIMENSIONAL SPECIFICATIONS
Model No: TERRA24HP230V1A 24,000 BtuH 230V
Liquid Line Valve
1/4-in OD Flared
Gas Line Valve
5/8-in OD Flared
Drain Connector
5/8-in OD
Liquid Line Valve
1/4-in OD Flared
Gas Line Valve
5/8-in OD Flared
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© 2014 Gree Electric Appliance, Inc.

CLEARANCE SPECIFICATIONS
Indoor Minimum Clearance*
Inch (mm)
Outdoor Unit Minimum Clearance*
Outdoor
Unit
Minimum Distance
A
20 in
508 mm
B
20in
508 mm
C
78 in
1,981 mm
D
12 in
305 mm
E
12in
305 mm
*All Models
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© 2014 Gree Electric Appliance, Inc.