Grifco U-Drive GUDK-RSO-H053M User manual

Chamberlain Australia Pty Ltd
PO Box 1446, Lane Cove
NSW 1595, Australia
Phone toll free 1800 474 326
D-M-RSO-040A 06/11/18
Chamberlain New Zealand Ltd
PO Box 100-221
North Shore 0745, New Zealand
Phone toll free 0800 653 667
THIS OPERATOR IS TO BE INSTALLED AND SERVICED BY A TRAINED TECHNICIAN ONLY
Compatible with GLMe2 eDrive +2.0 Wall Control
INSTRUCTION MANUAL
U-Drive
Operator for Non Spring-Balanced
Roller Shutters
www.grifco.com.au
www.grifco.co.nz

2
WARNING:
Important safety instructions
It is important for the safety of persons to follow all instructions.
SAVE these instructions
WARNING
CAUTION
WARNING
This commercial door operator has been designed and tested to offer safe service provided it is installed, operated, maintained and
tested in strict accordance with the instructions and warnings contained in this manual.
Mechanical
Electrical
When you see these Safety Symbols and Signal Words on the
following pages, they will alert you to the possibility of serious
injury or death if you do not comply with the warnings that
accompany them. The hazard may come from something
mechanical or from electric shock.
When you see this Signal Word on the following pages, it will
alert you to the possibility of damage to your commercial door
and/or the commercial door operator if you do not comply with
the cautionary statements that accompany it.
THESE ARE IMPORTANT SAFETY INSTRUCTIONS. FOLLOW ALL INSTRUCTIONS AS INCORRECT
INSTALLATION CAN LEAD TO SEVERE INJURY OR DEATH
Keep commercial door maintained. Sticking or binding
doors must be repaired. Commercial doors, brackets and
their hardware are under extreme tension and can cause
serious personal injury. Do not attempt to loosen, move or
adjust them. Call for commercial door service.
Where applicable, permanently fasten all supplied labels
adjacent to the wall control as a convenient reference and
reminder of safe operating procedures.
Disengage all existing commercial door locks to avoid
damage to commercial door. Install the control (or any
additional push buttons) in a location where the commercial
door is visible during operation . Do not allow children to
operate push button(s) or remote control(s). Serious personal
injury from a closing commercial door may result from misuse
of the opener.
Activate opener only when the door is in full view, free of
obstructions and opener is properly adjusted. No one should
enter or leave the building while the door is in motion.
An electrician must disconnect electric power to the
commercial door opener and control before making repairs or
removing covers.
The actuating member of a biased-off switch is to be located
within direct sight of the door but away from moving parts.
Unless it is key operated, it is to be installed at a minimum
height of 1500mm and not accessible to the public.
Make sure that people who install, maintain or operate the
door follow these instructions. Keep these instructions in a
safe place so that you can refer to them quickly when you
need to.
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play
with the appliance.
If the opener is installed at a height less than 2.5 meters
from floor level or any other level from which the unit can
be accessed (eg mezzanine) the installer is responsible to fit
guards to the opener to prevent access to the chain drive.
Ensure that the temperature range marked on the operator is
suitable for the location. Ensure that entrapment due to the
opening movement of the of the driven part is avoided.
Unbalanced roller shutter doors require a Suitable Anti-
Drop device to catch the door in the event a a failure of
the drive system., such as the GRIFCO GSB-600.
Do not wear rings, watches or loose clothing while
installing or servicing a commercial door opener.
To avoid serious personal injury from entanglement,
remove all ropes connected to the commercial door
before installing the door control.
Installation and wiring must be in compliance with your
local building and electrical codes. Connect the power
supply cord only to properly earthed mains if applicable.
Moisture and water can destroy the electronic components.
Make sure under all circumstances that water moisture or
storage moisture cannot penetrate the electronics. The
same applies for openings and cable entries.
After the installation a final test of the full function of the
system and the full function of the safety devices must
be done.
When operating a biased-off switch, make sure that other
persons are kept away.
The opener cannot be used with a driven part
incorporating a wicket door (unless the opener cannot be
operated with the wicket door open).
Motor may become hot during operation. Appropriate
clearance and/or shielding should be supplied by the
installer to ensure any cabling, wiring and/or other items
cannot come in contact with the motor. If temperature
rise exceeds 50°C all fixed wiring insulation must be
protected, for example, by insulating sleeving having an
appropriate temperature rating.

3
SAFETY INSTRUCTIONS ............................................................................................. 2
TYPICAL INSTALLATION............................................................................................. 4
SPECIFICATIONS ..................................................................................................... 5-9
Specifications Table.....................................................................................................................5
Dimensions ...................................................................................................................................6
Contents .......................................................................................................................................7
Selection Guide ........................................................................................................................ 8-9
INSTALLATION..................................................................................................... 10-17
Install Wall Brackets...................................................................................................................10
Install Door Drum .......................................................................................................................10
Install Flange Bearing ................................................................................................................10
Install Safety Brake Angle..........................................................................................................11
Install Safety Brake ....................................................................................................................11
Select Mounting Configuration..................................................................................................12
Select In-Board or Out-Board Mounting Configuration...........................................................13
Install Operator Mounting Plate ................................................................................................13
Mount Operator to Wall Bracket ...............................................................................................14
Install Sprocket...........................................................................................................................14
Install Drive Chain ......................................................................................................................15
Electrical Installation ............................................................................................................ 16-17
COMMISSIONING ................................................................................................. 18-19
Setting Limits..............................................................................................................................18
Manual Setting of Door Position ...............................................................................................19
MAINTENANCE ......................................................................................................... 20
TROUBLESHOOTING............................................................................................ 21-22
CHAMBERLAIN LIMITED WARRANTY ....................................................................... 24
TABLE OF CONTENTS
The U-Drive can be operated with a standard
GLMe2 Series controller, or one of our standard
reversing starters. The mechanical limit system
and high torque output make this an ideal solution
for high-cycle non spring-balanced roller shutters
and grilles.
This manual details the mechanical installation of
the U-Drive system and safety brake. For all other
electrical connections please refer to the
respective controller’s manual.

4
TYPICAL INSTALLATION
INSTALLATION OF GUDK-RSO-H073M SHOWN

5
SPECIFICATIONS
* Note: Door size indication only based on standard door weights and dimensions, it remains the
responsibility of the installer to confirm maximum drum torque and system mass before installation.
GUD-H053M
GUD-MK-05
GUD-H073M
GUD-MK-07
Peak Opener Torque 180 Nm 260 Nm
Peak Drum Torque 600 Nm 600 Nm
Max Bracket capacity (Pair) 574 kg 800 Kg
Power 0.5 Hp 0.75 Hp
Full Load Current 1.8 A 2 A
Volts (AC) 415 V 415V
Phase 3 3
Max safety brake speed 16 rpm 16 rpm
Output shaft speed 14 rpm 14 rpm
Limits 2 x N/C Micro Switch 2 x N/C Micro Switch
Rated Load 110N.m @ RUN TIME = 7.6min 183N.m @ RUN TIME = 10min
Drive Sprocket supplied 25T 12B 25T 12B

6
SPECIFICATIONS
GUD-H053M / GUD-H073M
GUD-MK-05
GSB-600 FLANGE BEARING
GUD-MK-07
554
104
104
322 130 99.5
180 MIN
180 320
292 MAX
120
10
150 150 150
70
20
180 MIN
90 270
236 MAX
150 150
20
35
80
8
180 MIN
180 320
292 MAX
120
10
150 150 150
70
20
180 MIN
90 270
236 MAX
150 150
20
35
80
8
110
200
250
40
12
43.3
220
46
40
19
112
112
110
200
250
40
12
43.3
220
46
40
19
112
112

7
SPECIFICATIONS
CONTENTS
GUD-H053M
A. Motor and gearbox assy with limits and output shaft
B. 25T sprocket
C. Operator mounting plate
D. Drive chain 12B (Not shown)
E. Operator fastener kit (Not shown)
F. Manual (Not shown)
GUD-H073M
A. Motor and gearbox assy with limits and output shaft
B. 25T sprocket
C. Operator mounting plate
D. Drive chain 12B (Not shown)
E. Operator fastener kit (Not shown)
F. Manual (Not shown)
GUDK-RSO-H073M - COMPLETE CONTENTS
GUDK-RSO-H053M - COMPLETE CONTENTS
GUD-MK-05
A. Wall bracket LH
B. Wall bracket RH
C. Safety brake angle
D. Flange bearing
E. Flange bearing fastener kit (Not shown)
F. Safety brake fastener kit (Not shown)
G. Wall bracket fastener kit (Not shown)
GSB-600
Safety Brake
GSB-600
Safety Brake
GUD-MK-07
A. Wall angle x 2
B. Wall bracket x 2
C. Safety brake angle
D. Flange Bearing
E. Flange Bearing Fastener kit (Not shown)
F. Safety Brake Fastener kit (Not shown)
G. Wall Bracket Fastener kit (Not shown)
A.
A.
B.
B.
C.
C.
C.
C.
A.
A.
B.
B.
D.
D.

8
SELECTION GUIDE 60% DUTY
Door Height (Drum Axis to Floor)
2.5m 3m 3.5m 4m 4.5m 5m 5.5m 6m
Door Width Drum Sprocket Teeth Drum Speed Rpm Drum Sprocket Teeth Drum Speed Rpm Drum Sprocket Teeth Drum Speed Rpm Drum Sprocket Teeth Drum Speed Rpm Drum Sprocket Teeth Drum Speed Rpm Drum Sprocket Teeth Drum Speed Rpm Drum Sprocket Teeth Drum Speed Rpm Drum Sprocket Teeth Drum Speed Rpm
3m 35 10.0 35 10.0 35 10.0 35 10.0 35 10.0 35 10.0 36 9.7 40 8.8
3.5m 35 10.0 35 10.0 35 10.0 35 10.0 40 8.8 37 9.5 42 8.3 46 7.6
4m 35 10.0 35 10.0 35 10.0 40 8.8 37 9.5 42 8.3 47 7.4 54 6.5
4.5m 35 10.0 35 10.0 40 8.8 37 9.5 42 8.3 47 7.4 N/A N/A N/A N/A
5m 35 10.0 38 9.2 44 8.0 41 8.5 46 7.6 N/A N/A N/A N/A N/A N/A
5.5m 35 10.0 41 8.5 39 9.0 45 7.8 N/A N/A N/A N/A N/A N/A N/A N/A
6m 38 9.2 45 7.8 43 8.1 50 7.0 N/A N/A N/A N/A N/A N/A N/A N/A
6.5m 41 8.5 50 7.0 46 7.6 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
7m 44 8.0 43 8.1 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
7.5m 38 9.2 46 7.6 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
8m 41 8.5 50 7.0 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
60% DUTY GUD-H053M
GUD-MK-05
GUD-H073M
GUD-MK-07
Drum Diameter 168 mm 168 mm
Curtain Mass 14 kg/m2 14 kg/m2
Max System Mass 574 KG 800 KG
Max Door Size 20 m2 24 m2
Max Torque 180 Nm 220 Nm
Max Cycle Time 60s 60s

9
SELECTION GUIDE 10% DUTY
Door Height (Drum Axis to Floor)
2.5m 3m 3.5m 4m 4.5m 5m 5.5m 6m
Door Width Drum Sprocket Teeth Drum Speed Rpm Drum Sprocket Teeth Drum Speed Rpm Drum Sprocket Teeth Drum Speed Rpm Drum Sprocket Teeth Drum Speed Rpm Drum Sprocket Teeth Drum Speed Rpm Drum Sprocket Teeth Drum Speed Rpm Drum Sprocket Teeth Drum Speed Rpm Drum Sprocket Teeth Drum Speed Rpm
3m 35 10.0 35 10.0 35 10.0 35 10.0 35 10.0 39 9.0 44 8.0 48 7.3
3.5m 35 10.0 35 10.0 35 10.0 35 10.0 40 8.8 45 7.8 54 6.5 54 6.5
4m 35 10.0 35 10.0 35 10.0 40 8.8 46 7.6 54 6.5 60 5.8 43 8.1
4.5m 35 10.0 35 10.0 40 8.8 45 7.8 54 6.5 60 5.8 39 9.0 48 7.3
5m 35 10.0 38 9.2 44 8.0 50 7.0 57 6.1 43 8.1 48 7.3 54 6.5
5.5m 35 10.0 41 8.5 48 7.3 57 6.1 42 8.3 47 7.4 54 6.5 60 5.8
6m 38 9.2 45 7.8 54 6.5 60 5.8 45 7.8 54 6.5 60 5.8 N/A N/A
6.5m 41 8.5 50 7.0 57 6.1 43 8.1 50 7.0 57 6.1 N/A N/A N/A N/A
7m 44 8.0 54 6.5 41 8.5 46 7.6 54 6.5 N/A N/A N/A N/A N/A N/A
7.5m 33 10.6 37 9.5 44 8.0 50 7.0 N/A N/A N/A N/A N/A N/A N/A N/A
8m 33 10.6 40 8.8 46 7.6 54 6.5 N/A N/A N/A N/A N/A N/A N/A N/A
10% DUTY GUD-H053M
GUD-MK-05
GUD-H073M
GUD-MK-07
Drum Diameter 168 mm 168 mm
Curtain Mass 14 kg/m2 14 kg/m2
Max System Mass 574 KG 800 KG
Max Door Size 24 m2 34 m2
Max Torque 180 Nm 260 Nm
Max Cycle Time 90s 120s

10
INSTALLATION
STEP 1
INSTALL WALL BRACKETS
Install wall Angle, or Wall Brackets, depending on
the system.
GUD-MK-05:
1. Mount Wall Brackets to building using the 3
slots provided
2. Install both sides at the same height.
GUD-MK-07:
1. Mount wall Angle to building using the 4 slots
provided, for flexibility of install the angle can
be mounted with the slots towards or away
from the opening.
2. Install both sides at the same height.
3. Install the end plates using the M16 fasteners
supplied (Torque 190Nm—210Nm)
NOTE: Safety brake side, End Plate must be
outside of wall angle as shown below
STEP 2
INSTALL DOOR DRUM
Install door drum into the bracket slot and position
at the correct centre distance from wall. U-Drive
mounting brackets feature positional rebates to
allow for easy alignment.
STEP 3
INSTALL FLANGE BEARING
Slide the flange bearing over the end of the shaft
and use the M16 fasteners supplied.
(Torque 190Nm—210Nm)
180
236
180
292
180
236
180
292
180
236
180
292
180
236
180
292
NOTE: Method of mounting wall brackets to the building structure is
dependent on the type and integrity of the wall/structure.
The installer must carefully assess the structure and suitably engineer
a mounting method to ensure robust and safe installation.

11
INSTALLATION
STEP 4
INSTALL SAFETY BRAKE ANGLE
Fit the safety brake angle using M16 fasteners
supplied
(Torque 190Nm—210Nm)
STEP 5
INSTALL SAFETY BRAKE
1. Insert 12mm x 8mm x 80mm Key and slide
safety brake over shaft.
2. Install M10x40 Fasteners and tighten
(Torque 40Nm—44Nm)
3. Install keeper plate using the M10x25 Fastener
and tighten (Torque 15Nm—17Nm)

12
LEFT HAND CONFIGURATION RIGHT HAND CONFIGURATION
BELOW, VERTICAL
BELOW,
HORIZONTAL
FRONT, VERTICAL
FRONT,
HORIZONTAL
ABOVE,
HORIZONTAL
(GUD-MK-07 ONLY)
INSTALLATION
STEP 6A
SELECT MOUNTING CONFIGURATION
U-Drive’s innovative mounting system allows for
various operator mounting positions to best suit
the application. This is enabled by the various
mounting configurations and operator mounting
position.
Operator Mounting
Plate Positions

13
OUT-BOARD MOUNTING IN-BOARD MOUNTING
INSTALLATION
STEP 6B
SELECT IN-BOARD OR OUT-BOARD
MOUNTING CONFIGURATION
The operator can be mounted either inside
or outside the door bracket.
Consideration should be given to side
room clearance requirements.
STEP 7
INSTALL THE OPERATOR
MOUNTING PLATE
Install the operator mounting plate using 8
M10x25 fasteners and spring washers and
tighten.
(Torque 20Nm—22Nm)
When the gearbox plate is mounted in this
orientation the notch must be located
closest to motor flange.
InsideInside
Consideration for
access to limit
enclosure and
motor terminal
box required if
mounted close to
adjacent wall
OutsideOutside
220 GUD-H053M
230 GUD-H073M
83 GUD-MK-05
120 GUD-MK-07
121
GUD-H053M &
GUD-H073M
220 GUD-H053M
230 GUD-H073M
83 GUD-MK-05
120 GUD-MK-07
121
GUD-H053M &
GUD-H073M
220 GUD-H053M
230 GUD-H073M
83 GUD-MK-05
120 GUD-MK-07
121
GUD-H053M &
GUD-H073M
220 GUD-H053M
230 GUD-H073M
83 GUD-MK-05
120 GUD-MK-07
121
GUD-H053M &
GUD-H073M
Orientation
Notch

14
INSTALLATION
STEP 8
MOUNT OPERATOR TO WALL BRACKET
The operator is approx. 30Kg so care should be
taken when handling.
Lifting Options:
1. The Operator may be lifted with a soft sling
around the motor/gearbox interface
2. Use an Eye-Bolt and nut (not supplied)
through one of the gearbox mounting holes
(caution - certain positions may cause
unbalanced load)
Fit the gear box bracket using M16 fasteners
supplied (Torque 190Nm—210Nm)
STEP 9
INSTALL SPROCKET
1. Install 10mmx8mmx80mm Key and 25T
sprocket.
2. Grease is recommended between sprocket
and shaft.
3. Install keeper plate and M10x25 Bolt with
spring washer (Torque 15Nm—17Nm).

15
GUDK-RSO-H053M GUDK-RSO-H073M
INSTALLATION
STEP 9
INSTALL DRIVE CHAIN
Install the chain ensuring the tension is correct and
align the 25T sprocket with the drum sprocket.
NOTE: Ensure that all moving parts are adequately
guarded to prevent injury.
MECHANICAL INSTALLATION COMPLETE
Mechanical install is now complete! The curtain,
rails and any other items specific to the door can
now be installed.
Ensure
alignment
IT IS IMPORTANT TO MAKE SURE THE DOOR ALWAYS RUNS SMOOTHLY. DOORS
WHICH STICK OR JAM MUST BE REPAIRED IMMEDIATELY. EMPLOY A QUALIFIED
TECHNICIAN TO REPAIR THE DOOR, NEVER ATTEMPT TO REPAIR IT YOURSELF
WARNING

16
ELECTRICAL INSTALLATION
THE MOTOR, LIMITS AND SAFETY BRAKE MUST:
• be connected via an approved electrical isolation device
• be connected via a suitable circuit breaker that disconnects all live conductors
• be connected in accordance with the wiring rules of the country in which it is installed
• not have control enclosures left open for extended periods (excess dust will void warranty)
MOTOR CONNECTION
Connect with min. 0.75mm² wire
using conduit or gland.
LIMIT CONNECTION
Connect with min. 0.75mm² wire
using conduit or gland.
A DISCONNECTION DEVICE INCORPORATED IN THE FIXED WIRING MUST BE
PROVIDED IN ACCORDANCE WITH THE WIRING RULES OF THE COUNTRY IN WHICH IT
IS INSTALLED.
WARNING
COM N/C
COM N/C
E L3 L2 L1
N/C HEAT CUTOUT

17
ELECTRICAL INSTALLATION
SAFETY BRAKE CONNECTION
WHEN USING GLMe2 SERIES LOGIC WALL
CONTROLLERS FOR MECHANICAL LIMIT
OPERATORS
Connect the safety brake limit switch to the
common lead between the limit switches. This will
ensure that in event of an activation of the safety
brake, the power supply to motor will be cut and
no movement will occur until the safety brake is
reset or replaced.
SAFETY BRAKE
CONNECTION
WHEN USING RG374
REVERSING STARTER
Connect the safety brake
limit switch to the common
lead between the limit
switches. This will ensure
that in event of an activation
of the safety brake, the
power supply to motor will
be cut and no movement will
occur until the safety brake is
reset or replaced.
NOTE: U-Drive is not
compatible with the RG378
Series (415V Coils) Reversing
Starters.
A DISCONNECTION DEVICE INCORPORATED IN THE FIXED WIRING MUST BE
PROVIDED IN ACCORDANCE WITH THE WIRING RULES OF THE COUNTRY IN WHICH IT
IS INSTALLED.
WARNING
For complete electrical
install procedure see
respective manual (GLMe2
Series or RG374, as
included with controller).
SAFETY
BRAKE
SWITCH
COM LINK
N/C N/C
COM COM
SAFETY
BRAKE
SWITCH
COM LINK
N/C N/C
COM
N/C
SAFETY
BRAKE
SWITCH
COM LINK
N/C N/C
N/C
COM
N/C N/C COM
NEUTRAL
Emergency brake
Micro switch N/C
NOTE:
Disconnect 95NC and reconnect to 97NO
Connect the Brake switch to 97NO & 95NC

18
COMMISSIONING
When removing or replacing jumpers on all
circuit boards, mains power must be
disconnected.
WARNING
SETTING LIMITS
WARNING: Limits are extremely
sensitive; a small cam movement
may correspond to a large amount
of door travel.
1 Position one cam to depress a
switch (the other should be well
clear of the switch)
Note the switch that you have
activated
2 Supply power and press the
open button momentarily
- If the door moves up then the
limit switch noted above is the
bottom limit
- If the door doesn’t move it is
the top limit (momentarily press
the close button to confirm this)
3 Proceed to adjust each friction
held cam and operate the door
to check the set positions.
NOTE: The upper limit switch acts as a safety switch, whereby the controller determines if an activation
should not be occurring (eg driving away from upper switch, and then the switch activates again in the
downward travel direction, before reaching the closed switch). In this case it will stop the motor in either
direction. This may occur during limit setting, and therefore could cause confusion.
It is important to make sure the door always
runs smoothly. Doors which stick or jam must
be repaired immediately. Employ a qualified
technician to repair the door, never attempt to
repair it yourself.
WARNING
The Entrapment Protection System for your installation will be determined by the functional
requirements of the door. To ensure the installation meets these requirements
refer to AS/NZS 60335-2-103.
When using the Grifco® Protector System as part of the Entrapment Protection System, ensure it is
installed to detect a 100mm high obstacle, ie; approx 80mm from the floor, and in accordance with
installation directions supplied.
Consideration should be given to the detection of vehicles or other similar equipment. To provide
adequate Entrapment Protection an additional Grifco® Protector System may be required to be
installed in a higher suitable position, for example, approx 600mm from the ground.
WARNING

19
COMMISSIONING
MANUAL SETTING OF DOOR POSITION
The system can be manually operated for the purpose of setting limits or during the installation before
power is connected. This may also be used as a service method provided the system is electrically
disconnected and isolated.
A manual operating tool is supplied with the operator to fit into the back of the motor shaft.
Instructions:
1. Insert the tool into the recess on the bottom of the motor
2. Hold the motor brake release lever downward
3. Rotate the tool with suitably powered cordless drill or equivalent
The system must be disconnected from the power supply before attempting to operate manually, risk
of injury if the system is operated electronically whilst the manual operating procedure is being
carried out. Always isolate before manually operating.
WARNING
Motor Brake
Release
Lever
Manual
Operating
Tool

20
TROUBLESHOOTING
TROUBLESHOOTING WHEN USING GLMe2 LOGIC CONTROLS
STATUS INDICATOR (GREEN) FLASH / PROBLEM TAB
No. Flashes /
Problem
Meaning Possible Causes Possible Solutions
Solid ON Motor running
2 Infrared beam and/or
Bump edge obstruction
N/C beam removed
IR beam obstructed
Bumper edge pressed
The opener has detected
removal of an Entrapment
Protection
• Clear obstruction
• Remove pressure from bump edge
• Set DIP 1 to OFF and press ‘reset’ (RST) button
on MCB for 10 seconds. Relearn any remaining
Entrapment Protection Devices
3 Entrapment Protection
Device removed
The opener has detected
removal of an Entrapment
Protection Device
• Set DIP 1 to OFF and press ‘reset’ (RST) button
on MCB for 10 seconds. Relearn any remaining
Entrapment Protection Devices
4 MCB error Internal Error • Power off, and on. If un-resettable replace MCB
5 EB internal error EB disconnected or ignored
from MCB
• Return EB to the installation or resolve EB issue,
refer EB1 Manual
10 Run time error Extreme Motor Overload • Power off. Check for door damage causing an
obstruction. Clear obstruction
• Upgrade to larger operator
12 Thermal overload Motor overheating • Use opener less frequently
• Upgrade to a high cycle opener
14 Direction error Motor connections altered • Change door direction and reset limits
Constant flash Due for service Door is due for routine service • Contact your local door dealer to arrange service
No Lights
Displayed
Power failure – No lights on
MCB or Controller
*With lights on at MCB
Power supply not correctly
connected
*Bad connection to Controller
• Check transformer
• Check power supply wiring
• *Refer below if lights are on at MCB and not on
Controller
Push button not
responding
Opener does not drive up
and / or down
Bad connection to Controller
Damaged Controller cable
Controller buttons forced and
dislodged from rear of lid
• *Check RJ45 plugs are clipped in securely at
Controller and MCB
• *Check connections
• *Replace Controller cable
• *Replace Controller
Open or Close
button not
responding
but green light
comes on
Coil failure or incorrect
motor wiring if green light
on whilst holding up or
down button and opener
does not move in one
direction
Extreme vibration or impact
during transit
Incorrect motor terminal
connection
• Replace MCB
• Correctly wire the motor
Yellow LED on Limits error or Safety brake
engagement
Limits circuit open from a
wiring fault or a mechanical
failure has caused Safety brake
engagement
• Power off. Check for mechanical failure