Guardian IPK-101 User manual

KVM over IP
IPK-101 (Dongle)
User Manual
V1.2
2009.10.19

KVM over IP
Copyright
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furnished under a license agreement and may be used only in accordance with the terms of that
agreement.
Disclaimer
Information in this document is subject to change without notice and does not represent a
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We provide this document “as is,” without warranty of any kind, either expressed or implied,
including, but not limited to, its particular purpose. We reserve the right to make improvements
and/or changes to this manual, or to the products and/or the programs described in this manual, at
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Information provided in this manual is intended to be accurate and reliable. However, we assume no
responsibility for its use, or for any infringements on the rights of third parties that may result from
its use.
This product might include unintentional technical or typographical errors. Changes are periodically
made to the information herein to correct such errors, and these changes are incorporated into new
editions of the publication.
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C o n t e n t s
1. Product Overview................................................................................................................. 8
1.1 Introduction ...................................................................................................................... 8
1.2 Main Feature..................................................................................................................... 8
2. Installation and Start up...................................................................................................... 9
2.1 Package Checklist............................................................................................................. 9
2.2 Product Views................................................................................................................... 9
2.3 LED Indicators, Button....................................................................................................11
2.4 System Requirements ......................................................................................................11
2.5 Hardware Installation...................................................................................................... 12
2.6 Cable Connections (stand-alone).................................................................................... 12
2.7 Cable Connections (with Multi-port KVM Switch)....................................................... 16
2.8 When the server is up and running................................................................................. 18
2.9 When the server is dead.................................................................................................. 18
3. Configuration...................................................................................................................... 19
3.1 Network configuration using PSetup utility................................................................... 19
3.2 Network Search and configuration using IPK Administrator utility.............................. 22
3.2.1 Install IPKVM Administrator Software.................................................................... 22
3.2.1.1 Installation................................................................................................... 22
3.2.1.2 Updating an Existing Installation................................................................ 25
3.2.1.3 Opening the IPKVM Administrator ............................................................ 25
3.2.2 Using the IPKVM Administrator.............................................................................. 26
3.2.2.1 Software Overview...................................................................................... 26
3.2.2.2 Search for Servers ....................................................................................... 27
3.2.2.3 Setting the Configurations........................................................................... 28
3.3 Configuration Setup via Serial Console ......................................................................... 29
3.4 Keyboard, Mouse, and Video configuration................................................................... 30
3.4.1 IP-KVM keyboard settings....................................................................................... 30
3.4.2 Remote Mouse Settings............................................................................................ 30
3.4.3 Automatic mouse speed and mouse synchronization............................................... 30
3.4.4 Host system mouse settings...................................................................................... 31
3.4.5 Single and Double Mouse Mode.............................................................................. 31
3.4.6 Recommended Mouse Settings ................................................................................ 32
3.4.7 Video Modes............................................................................................................. 32
4. Usage.................................................................................................................................... 33
4.1 Prerequisites.................................................................................................................... 33
4.2 Log in/out the IP-KVM .................................................................................................. 34
4.2.1 log in the IP-KVM.................................................................................................... 34
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4.2.2 Log out from the IP-KVM........................................................................................ 37
4.3 The Remote Console ...................................................................................................... 37
4.3.1 Main Window of Remote Console........................................................................... 38
4.3.2 Control Bar of Remote Console............................................................................... 39
4.3.3 Status Line of Remote Console................................................................................ 49
5. Menu Options...................................................................................................................... 51
5.1 Remote Control............................................................................................................... 51
5.1.1 KVM Console........................................................................................................... 52
5.1.2 Telnet/SSHConsole................................................................................................... 52
5.1.3 Remote Wakeup........................................................................................................ 56
5.2 Virtual Media.................................................................................................................. 59
5.2.1 Drive Redirection ..................................................................................................... 60
5.2.2 Virtual Drive............................................................................................................. 61
5.2.3 CD/DVD Image........................................................................................................ 62
5.2.4 Floppy Disk.............................................................................................................. 67
5.2.5 Creating an Image..................................................................................................... 70
5.2.5.1 Creating a Floppy Image............................................................................. 70
5.2.5.2 Creating a CD/DVD ISO Image.................................................................. 71
5.2.6 Making a Drive Redirection..................................................................................... 72
5.3 User Management........................................................................................................... 76
5.3.1 Change Password ..................................................................................................... 76
5.3.2 Users and Groups ..................................................................................................... 77
5.4 KVM Settings................................................................................................................. 79
5.4.1 User Console ............................................................................................................ 79
5.4.2 Keyboard/Mouse ...................................................................................................... 83
5.4.3 Video......................................................................................................................... 84
5.5 Device Settings............................................................................................................... 86
5.5.1 Network.................................................................................................................... 86
5.5.2 Dynamic DNS .......................................................................................................... 89
5.5.3 Security.....................................................................................................................92
5.5.4 Certificate ................................................................................................................. 95
5.5.5 Serial Port................................................................................................................. 98
5.5.5.1 Configuration login (local console login) ................................................... 98
5.5.5.2 Modem ........................................................................................................ 98
5.5.5.3 Passthrough access to serial port via Telnet/SSH ....................................... 99
5.5.6 Date / Time............................................................................................................. 100
5.5.7 Event Log ............................................................................................................... 101
5.5.8 Authentication........................................................................................................ 104
5.5.9 USB........................................................................................................................ 107
5.5.10 Config File .......................................................................................................... 107
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5.6 Maintenance.................................................................................................................. 108
5.6.1 Device Information................................................................................................. 108
5.6.2 Even log.................................................................................................................. 109
5.6.3 Update Firmware.....................................................................................................110
5.6.4 Unit Reset................................................................................................................113
5.6.5 Reset to Factory Defaults ........................................................................................114
6. Technical Specifications ....................................................................................................116
7. FAQ.....................................................................................................................................117
8. Troubleshooting .................................................................................................................118
9. Addendum ......................................................................................................................... 124
A. Key Codes .......................................................................................................................... 124
B. Video Modes....................................................................................................................... 125
C. User Role Permissions........................................................................................................ 125
D. Bandwidth Consumption.................................................................................................... 126
E. Pin-outs of RJ45-DB9F Cable............................................................................................ 127
F. RJ45-DB9M connection for Modem application................................................................ 128
G. Well-Known TCP/UDP Port Numbers............................................................................... 129
H. Protocol Glossary............................................................................................................... 130
I. Regulation Information........................................................................................................ 132
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F i g u r e s
Figure 2-1 Product View.................................................................................................................. 9
Figure 2-2 Panel View.................................................................................................................... 10
Figure 2-3 3-in-1 IntegratedAdapting Local Cable....................................................................... 10
Figure 2-4 Serial Cable...................................................................................................................11
Figure 2-5 Cable Connections (stand-alone, PS/2)........................................................................ 13
Figure 2-6 Cable Connections (stand-alone, USB)........................................................................ 14
Figure 2-7 Cable Connections (daisy chain Ethernet cables) ........................................................ 16
Figure 2-8 Cable Connections (with a Multi-port KVM Switch).................................................. 17
Figure 3-1 The Search Server List................................................................................................. 26
Figure 4-1 The Internet Explorer displaying the encryption key length........................................ 34
Figure 4-2 Remote Console Control Bar ....................................................................................... 39
Figure 4-3 Remote Console Options Menu ................................................................................... 40
Figure 4-4 Remote Console Exclusive Mode................................................................................ 41
Figure 4-5 Remote Console Options Menu:Scaling...................................................................... 41
Figure 4-6 Remote Console Options Menu:Cursor ....................................................................... 43
Figure 4-7 Video Settings Panel .................................................................................................... 44
Figure 4-8 Soft Keyboard .............................................................................................................. 45
Figure 4-9 Soft Keyboard Mapping............................................................................................... 45
Figure 4-10 Remote Console Confirmation Dialog....................................................................... 46
Figure 4-11 Encoding Compression............................................................................................... 47
Figure 4-12 Predefined Compression ............................................................................................ 48
Figure 4-13 Lossy Compression.................................................................................................... 48
Figure 4-14 Encoding Color depth................................................................................................. 49
Figure 4-15 Status line................................................................................................................... 49
Figure 4-16 Status line transfer rate............................................................................................... 50
Figure 5-1 KVM Console .............................................................................................................. 52
Figure 5-2 Telnet Console.............................................................................................................. 54
Figure 5-3 Remote Wakeup ........................................................................................................... 56
Figure 5-4 Options of Drive Redirection....................................................................................... 60
Figure 5-5 USB mass storage option ............................................................................................. 61
Figure 5-6 Virtual Media - CD-ROM Image................................................................................. 62
Figure 5-7 Explorer Context Menu................................................................................................ 64
Figure 5-8 Share Configuration Dialog ......................................................................................... 65
Figure 5-9 Virtual Media - Floppy Disk ........................................................................................ 67
Figure 5-10 RawWrite for Windows selection dialog................................................................... 70
Figure 5-11 Nero selection dialog.................................................................................................. 71
Figure 5-12 Built-in Java Drive Redirection.................................................................................. 72
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Figure 5-13 Setting Password........................................................................................................ 76
Figure 5-14 User Console Setting.................................................................................................. 80
Figure 5-15 Keyboard and Mouse Settings ................................................................................... 83
Figure 5-16 Video Settings............................................................................................................ 84
Figure 5-17 Network Settings........................................................................................................ 87
Figure 5-18 Dynamic DNS............................................................................................................ 89
Figure 5-19 Dynamic DNS Scenario ............................................................................................. 90
Figure 5-20 Device Security .......................................................................................................... 92
Figure 5-21 Chain Rules of IP Filtering......................................................................................... 93
Figure 5-22 IP Filter Settings......................................................................................................... 94
Figure 5-23 Certificate Settings..................................................................................................... 95
Figure 5-24 SSL Certificate Upload .............................................................................................. 96
Figure 5-25 CSR string.................................................................................................................. 96
Figure 5-26 Serial Port................................................................................................................... 98
Figure 5-27 Date / Time............................................................................................................... 100
Figure 5-28 Event Log................................................................................................................. 101
Figure 5-29 Device Information .................................................................................................. 108
Figure 5-30 Connected Users....................................................................................................... 109
Figure 5-31 Event Log List.......................................................................................................... 109
Figure 5-32 Update Firmware.......................................................................................................110
Figure 5-33 Unit Reset..................................................................................................................113
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1. Product Overview
1.1 Introduction
The KVM-over-IP (IP-KVM) redirects local keyboard, mouse and video data to a remote
administration console. It allows you to control one or many computers locally at the server site or
remotely via the Internet using a standard browser. You can securely gain BIOS level access to
systems for maintenance, support, or failure recovery over the Internet. Communication is secure
via SSL authentication and encryption. Use in conjunction with a KVM switch for multiple-server
access.
The IP-KVM provides convenient, remote KVM access and control via LAN or Internet. It captures,
digitizes, and compresses video signal and transmits it with keyboard and mouse signals to and
from a remote computer. IP-KVM provides a non-intrusive solution for remote access and control.
Remote access and control software runs on its embedded processors only but not on
mission-critical servers, so that there is no interference with server operation or impact on network
performance.
1.2 Main Feature
Manage servers around the world
Remote KVM (keyboard, video, and mouse) access over IP or analogous telephone line
(modem needed)
Local console port for direct analogous access to KVM switch
Combo (PS2 + USB) Local Console interfaces
Dual LAN port for Remote Console and easy cascaded wiring
Dual USB port for Local Console and general purpose USB devices
Full control under any OS, in BIOS level, during boot, or at Blue Screens
No additional software necessary on client console side
Remote power wakeup on the target computer
Remote mass storage control and redirection
Remote control over Java-enabled Browsers
SSL Secure access through certificate authentication and data encryption
SSL 256-bit encryption of all transmitted data
RSA2048-bit encryption
Auto-optimize the frame rate and video quality according to the bandwidth availability
Automatically senses video resolution for best possible screen capture
High-performance mouse tracking and synchronization
Interwork with most of KVM switches
Firmware update via web interface
Rack mountable
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2. Installation and Start up
2.1 Package Checklist
The IP-KVM package consists of the followings items:
The IP-KVM unit
CD-ROM (software utilities and user manual)
Quick Start Guide
DC power supply adapter
3-in-1 Integrated Adapting Local Cable
USBA-mini cable
Serial Cable (RJ45 to DB9F)
Rack mounting kit (Brackets and screws)
Footpads set
2.2 Product Views
The attached 3-in-1 Integrated Host Cable makes the cable connection straight and easier.
Dual LAN port provides flexibility of cascaded wiring.
Palm size form factor for saving space and flexible installation.
Figure 2-1 Product View
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KVM over IP
Power Jac
k
USB (Host
)
Rese
t
S
erial Port
3-in-1 Integrated KVM Cable (Host)
D
ual LAN Port fo
r
L
ocal Console
D
ual USB2.0 Port for
L
ocal Console or general
p
urpose USB devices
LEDs
3-in-1 Integrate
d
Adapting Cable fo
r
Local Consol
e
Figure 2-2 Panel View
Figure 2-3 3-in-1 Integrated Adapting Local Cable
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