GW Security GW-NVR3208E User manual

Network Video Recorder User Manual

Welcome, and thank you for purchasing your GW Security product.
This user manual is a reference tool for installing and operating your NVR. Please read this
manual before installation and operation to ensure an optimal experience with your NVR.
Contents
1. Features and Safety 3
1.1 Features 3
1.2 Safeguards and Warnings 3
1.2.1 Packing List 3
2. Product Appearance 4
3. Device Installation 4
3.1 NVR Connections Diagram 4
3.2 Installing a HDD 5
4. Basic Operation 6
4.1 Powering On and Shutting Down the NVR 6
4.2 Start-up Wizard 6
4.3 Mouse Operation 7
4.4 Virtual Keyboard 7
4.5 Navigation Bar 7
5. The Main Menu 8
5.1 Main Menu Flowchart 9
5.2 Data Inquiry 10
5.2.1 Time Inquiry 10
5.2.1.1 Intel Play 10
5.2.2 Data Manager 12
5.3 Backup 13
5.3.1 Quick Backup and Manual Backup 13
5.3.2 Schedule Backup 14
5.4 Record 14
5.4.1 Recording Parameters 14
5.4.2 Manual Recording 16
5.4.3 Scheduled Recording 16
5.5 Alarm Settings 17
5.5.1 Motion Detection 17
5.5.2 Alarm Output 18
5.5.3 Other Alarms 18
5.6 IPC Management 19
5.6.1 Adding IP Cameras 19
5.6.1.1 Adding via Manual Add 20
5.6.1.2 Adding via the “Plus” Icon 20
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5.6.1.3 Adding via Smart Access 20
5.6.2 Removing IP Cameras 20
5.6.3 Other Options 20
5.7 Settings Management 21
5.7.1 General Settings 21
5.7.2 Time Settings 22
5.7.2.1 Daylight Saving Time (DST) 22
5.7.2.2 NTP Settings (Internet Time) 23
5.7.3 Output 23
5.7.3.1 Channel Settings 23
5.7.3.2 Display Sequence 24
5.7.3.3 Output Mode 25
5.7.4 Network Sub-menu 25
5.7.4.1 Network Settings 26
5.7.4.2 DDNS Settings 26
5.7.4.3 PPPOE Settings 27
5.7.4.4 Email Settings 28
5.7.4.5 Advanced Settings 28
5.7.4.6 Cloud Service 29
5.7.4.7 Network Bridge 29
5.8 HDD Manager 30
5.8.1 Basic Information 30
5.8.2 HDD Group 31
5.8.3 Storage Settings 31
5.8.4 SMART 32
5.9 System Information 32
5.9.1 Device Information 32
5.9.2 Channel Status 33
5.9.3 Alarm Status 33
5.9.4 Online Status 33
5.9.5 Log Inquiry 33
5.10 System Maintenance 33
5.10.1 Quick Settings 33
5.10.2 Account Maintenance 33
5.10.3 Reset to Default 33
5.10.4 Upgrade 34
5.10.4.1 Upgrade via FTP 34
5.10.4.2 Upgrade via USB 34
5.10.4.3 Upgrade via Web Browser 34
5.10.5 Schedule Restart 34
5.10.6 System Shutdown 34
6. NVR Remote Access 35
6.1 Remote Access via LAN 35
6.2 Remote Access via WAN 35
7. Specifications 36
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Email: [email protected]
Business Hours: Mon-Fri 9am to 5:30pm PST/PDT
Tel: [phone]

1. Features and Safety
1.1 Features
The GW SMART Series NVR is a high performance network video recorder. The NVR supports local preview, multi-window
display, local recording storage, mouse shortcut menu operations, remote management and control functions.
1.2 Safeguards and Warnings
1. Electrical Safety
Installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for any fires or electric shock caused by improper handling or installation.
2. Handling
Avoid heavy stress, violent vibrations, and moisture during transportation, storage, or installation.
3. Warnings
Keep upright and handle with care.
Do not apply power to the NVR before completing the installation.
Do not place objects on the NVR.
Do not use near water; do not use the device with wet hands.
Do not remove any cable connectors while the device is powered on.
Do not open the NVR’s case while the power is on.
4. Qualified Technician
All examination and repair work should be done by qualified service technicians.
We are not liable for any problems caused by unauthorized modifications or attempted repairs.
5. Operating Environment
The NVR should be installed in a cool, dry place away from direct sunlight, flammable materials, explosive substances, etc.
Required temperature: 50°F ~ 122°F
Required humidity: 15% ~ 85%
6. Accessories
Before installing, check the package to ensure all the accessories are included. Contact our office immediately if something is
broken or missing from your package. Be sure to only use accessories recommended by the manufacturer.
1.2.1 Packing List
Item
Quantity
DVR/NVR
1x
Power Adapter
1x
NVR Quick Guide
1x
NVR Manual
1x
Software CD
1x
USB Mouse
1x
IR Remote Control (Optional)
1x
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Email: [email protected]
Business Hours: Mon-Fri 9am to 5:30pm PST/PDT
Tel: [phone]

2. Product Appearance
(GW2208E-P shown)
3. Device Installation
3.1 NVR Connections Diagram
Follow the pictures below when connecting cables and components.
(GW2208E-P shown)
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Email: [email protected]
Business Hours: Mon-Fri 9am to 5:30pm PST/PDT
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(GW3208E shown)
3.2 Installing a HDD
Open the front panel as pictured.
Install the HDD into the HDD placement bracket.
Step 1: Open the HDD bracket by unlatching the metal clip on back of the bracket. Place the bracket around the HDD and
ensure the SATA port connectors are aligned with the opening in the bracket and not covered.
Step 2: Close the metal clip to secure the HDD in the bracket.
Step3: Insert the HDD into the NVR and close the front panel as shown below.
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Email: [email protected]
Business Hours: Mon-Fri 9am to 5:30pm PST/PDT
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4. Basic Operation
4.1 Powering On and Shutting Down the NVR
To power on the NVR, flip the power switch located on the rear of the unit after connecting the power cable, monitor, mouse,
and installing the HDD.
(GW2208E-P shown)
To shut down the NVR, press the Shutdown button on the front of the unit, or by right clicking and selecting [Shutdown] from
the menu in the NVR interface. After the NVR has shut down, the unit can be safely disconnected from the power supply.
4.2 Start-up Wizard
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Business Hours: Mon-Fri 9am to 5:30pm PST/PDT
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4.3 Mouse Operation
The NVR interface is operated by a mouse after connecting one to the unit’s USB port.
Mouse Part
Action
Command
Left Mouse Button
Single Click
In Preview: Select current screen and display context menu.
In Menu: Select/Confirm
Double Click
In Preview or Playback: Switch between single and multi-screen display.
In Data Inquiry or Backup: Play a selected segment of video.
Display calendar when inputting date.
Click and Drag
Select motion sensitive areas.
Adjust brightness, contrast, and saturation.
Select the digital zoom range.
Right Mouse Button
Single Click
In Preview: Show the pop-up menu.
In Menu: Exit the current menu, go back to the previous menu layer.
Scroll Wheel
Scroll Up
In Selection Box: Scroll up through options.
In Scrollbar: Scroll up the page.
Scroll Down
In Selection Box: Scroll down through options.
In Scrollbar: Scroll down the page.
4.4 Virtual Keyboard
Whenever text needs to be input into a field in the NVR interface a virtual keyboard will be displayed. The virtual keyboard can
be utilized through the mouse.
4.5 Navigation Bar
The Navigation Bar is displayed at the bottom of the screen in the NVR interface. It allows for access to [Main Menu] and quick
access to other common functions. It also displays used HDD space and the current time.
Left click to access the [Main Menu]
& Left click to Log in and out of the administrator account.
●Default username: admin
●Default password: 888888
●After three failed login attempts the interface will automatically lockout for 20 seconds.
●It is highly recommended that you change the default password after initial login.
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Email: [email protected]
Business Hours: Mon-Fri 9am to 5:30pm PST/PDT
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Left click for quick access to the alarm status interface.
Left click for quick access to network diagnosis and repair.
Left click to adjust the live view screen.
& Left click to adjust the channel layout.
Left click to show or hide the Navigation Bar.
Left click for playback of the last five minutes.
Left click for quick access to the cloud services interface.
5. The Main Menu
After logging in, the [Main Menu] can be access either by left clicking the icon on the Navigation Bar, or right clicking the
live view and selecting [Main Menu] from the pop-up menu. The [Main Menu] will appear as below.
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Tel: [phone]

5.1 Main Menu Flowchart
Flowchart Part 1:
Flowchart Part 2:
Flowchart Part 3:
(Note: Different models may have slightly different menu options. This chart is from the 22XX series.)
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Email: [email protected]
Business Hours: Mon-Fri 9am to 5:30pm PST/PDT
Tel: [phone]

5.2 Data Inquiry
Go to [Main Menu] → [Data Inquiry]
5.2.1 Time Inquiry
In the [Data Inquiry] interface, left click on the Time Inquiry tab. By moving the mouse cursor onto any point of a channel
timeline that has data you can preview a recording of that particular time.
Note: 2224E & 2424E do not currently support this function.
Left click on the graphical interface, enter a specific starting time in the Starting Time box, then click Play to start playing the
video. Alternatively, double left click the graphical interface to start playing the video. The white vertical line marks the start
point.
To enlarge the video when playing, simply move the cursor onto the timeline, and then left click on the enlarge icon once to
enlarge the video display. To restore normal view, move the cursor to the timeline and left click the minimize icon.
A dark gray square on the calendar means that there are video files on that date. A light gray square indicates that than there
are no video files of that date. The light blue square indicates the selected date on the calendar.
A green square indicates a manual recording, a blue square indicates a scheduled recording, a yellow square indicates a
motion-detection recording, and a red square indicates an alarm recording.
The graphical interface will display video storage information for up to 16 channels. To view information for additional channels
left click on the icon for the last page or the next page to check the status of the video files of other channels.
5.2.1.1 Intel Play
Note: GW22XXE/EP Series does not support this function.
With Intelligent Playback you can select a zone of a channel’s display for playback. It will then search that zone for all motion
that was detected and quickly play it back.
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Left click Intel Play, choose a channel, and confirm.
Left click and drag to select a zone for playback and then left click the icon.
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The NVR will now playback all movement detected in the selected zone of that channel.
5.2.2 Data Manager
In the [Data Inquiry] interface, left click on the Data Mgr tab. In the Data Manager interface you can check video files based on
channel number or video type.
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To initiate playback and manage channel data follow these steps:
●Select a desired channel.
●Select the video type of the channel on the drop down menu.
●Double left click the file segment to start playback.
●Left click on the next/last page icons to view additional pages.
●Lock or unlock data of a selected channel.
●Delete the data of a selected channel.
Playback supports the following features.
●Playback control bar: Right click to display or hide the control bar.
●Multi-channel playback: Select multiple channels for playback.
●Area zooming: During playback, left click Enlarge and select the zones you wish to zoom. Right click to deselect.
●Segment backup: During playback, left click to set the start point, and again to set the end point. The
Cutting window will pop up and the storage device, file type, and backup player can be selected.
5.3 Backup
Go to [Main Menu] → [Backup]
The NVR can backup channel data to either a local HDD or to a remote HDD.
In order to backup data follow these steps:
●Backup channel: Choose the channel(s) to back up.
●Query time: Enter a start and end time of the file to backup. The maximum time period is one month.
●Backup device type: Choose the device type to query; local HDD or stored files on other listed devices.
●File status: Choose to backup locked, unlocked, or all data.
●File type: Choose the file type of the video to be backed up. Video can be stored as either DAT or AVI. NOTE: The NVR
can only playback DAT file type.
●Backup device: Choose the storage device for the backup files.
5.3.1 Quick Backup and Manual Backup
To initiate Quick Backup or Manual Backup, in the Backup interface select the channels and file status, check the box for
recording, and left click Quick Backup or Manual Backup. To complete the process, select Yes at the Confirm to Start Backup
menu pop-up.
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Business Hours: Mon-Fri 9am to 5:30pm PST/PDT
Tel: [phone]

5.3.2 Schedule Backup
In the Backup interface, left click on Schedule Backup to enter the scheduling interface.
To schedule automatic backups, select the channel(s) to be backed up. Set the record mode, the day and time to initiate
backup, the destination device, the overwrite parameters, and the file type. Finally, left click save.
5.4 Record
Go to [Main Menu] → [Record]
5.4.1 Recording Parameters
Go to [Main Menu] → [Record] → [Record Para.] to enter the Recording Parameters interface.
When using the NVR to record it is important to set up the recording parameters beforehand. These parameters will affect
playback and HDD space consumption.
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Business Hours: Mon-Fri 9am to 5:30pm PST/PDT
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The following parameters must be set:
●Channel number: Select a channel from the drop down menu.
●Stream: Select the bit stream type; mainstream or sub-stream.
●Resolution: The resolution range is determined by the connected IP camera. Not all model cameras will have the
same resolution options.
●Image Quality: Select the quality; Highest, Higher, High, Medium, Lower, Lowest
●Frame Rate: Set the frames per second from 1 to 30.
●Bitrate: The default bitrate is based on the connected IPC. A customized bitrate should be within the supported
bitrate range of the IPC.
●Pre-record: The NVR will record video before the event occurs. The value ranges from 5 to 30 seconds depending on
the bitrate stream.
●Delay-REC: The NVR will continue to record after the event has ended. The value ranges from 1 to 180 seconds.
●Copy (Optional): Left click in order to copy parameters from one channel to another.
The minimum recording time is dependent upon the selected bitrate of the video stream.
Bitrate
8M
6M
4M
3M
2M
1M
512K
Min. Rec. Time
4s
5.3s
8s
10.7s
16s
30s
30s
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5.4.2 Manual Recording
Go to [Main Menu] → [Record] → [Manual] to enter the manual recording interface.
To enable manual recording select the channel(s) you wish to record (recording channels are displayed in blue and channels not
recording/selected are displayed in gray), then left click Save.
Once the manual recording feature is activated, it will keep recording until turned off. If there is an unexpected loss of power to
the unit recording will stop, but will restart automatically once the power restored.
5.4.3 Scheduled Recording
Go to [Main Menu] → [Record] → [Schedule] to enter the scheduled recording interface.
To schedule recording times for a channel follow these steps:
●Channel No.: Select the channel to record.
●Day and Time: Select which day to record. Left click and drag to highlight the specific times to record. A maximum of
six segments can be recorded per day. Time intervals are in 15 minute segments.
●Save: Left click to save the scheduled recording times.
●Copy (Optional): Left click in order to copy a schedule from one channel to another.
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Email: [email protected]
Business Hours: Mon-Fri 9am to 5:30pm PST/PDT
Tel: [phone]

5.5 Alarm Settings
Go to [Main Menu] → [Alarm]
5.5.1 Motion Detection
Go to [Main Menu] → [Alarm] → [Motion] to enter the motion detection interface.
To enable motion detection for a channel follow these steps:
●Before setting up motion detection for a channel, that channel must have it’s recording parameters already input.
●Channel No.: Select the channel to detect motion.
●Sensitivity: Select the motion detection sensitivity level.
●Motion Area: Left click and drag to select the area of the channel that motion will be detected. Right click to exit the
preview and save the area. Double left click to remove the selected area. The selected area is highlighted in yellow.
●Day and Time: Select the days and times the channel will detect motion. Functions as per scheduled recording.
●Linkage Setting: Select the channel(s) that will begin recording or taking screenshots when motion is detected by the
channel. Select whether to link email to receive an alarm alert or not.
●Copy (Optional): Left click in order to copy motion detection settings from one channel to another.
●Continuous Alarm (Optional): If selected the alarm will go off continuously while motion is detected. Otherwise, the
alarm will only occur once.
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5.5.2 Alarm Output
Go to [Main Menu] → [Alarm] → [Alarm Output] to enter the alarm output interface.
The following parameters determine how the NVR alarm behaves:
●Alarm Duration: Set the duration an alarm will sound or buzz. The default is 30 seconds.
●Audio & Buzzer: Select if the alarm will use the built in buzzer and/or output an audio signal through the
HDMI and/or the audio jack.
●Full Screen: When selected, the channel triggering an alarm will display full screen.
●Alarm Push: When selected, a message will be sent to a smartphone when an alarm occurs. NOTE: The
RealViewPro app must be installed on the smartphone to utilize this option.
●Days and Times: Select the days and times an alert can sound. Functions as per scheduled recording.
5.5.3 Other Alarms
Go to [Main Menu] → [Alarm] → [Other Alarms] to enter the miscellaneous alarms interface.
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Use this feature to enable alarm types other than motion for channels.
Select the alarm type and channel and left click Enable Alarm. Multiple alarm types can be selected for the same channel. An
email can be linked to the alarm as per motion detection alarms. Copy can be used to copy alarm settings from one channel to
another. Left click Save for each alarm that is created.
5.6 IPC Management
Go to [Main Menu] → [IPC Management]
After entering the IPC Management interface, the system will automatically search all IP Camera's that are within the same
network and display them in a list. Available cameras are shown on the upper half of the interface and cameras already paired
are shown in the bottom half.
5.6.1 Adding IP Cameras
IP cameras can be added to the system in one of three ways:
●Manually adding a camera via Manual Add.
●Manually adding a camera by left clicking the icon of an available camera.
●Automatically adding all available cameras via Smart Access.
Official Website: www.gwsecurityusa.com
Email: [email protected]
Business Hours: Mon-Fri 9am to 5:30pm PST/PDT
Tel: [phone]