GW Security 55 Series User manual

USER MANUAL
1

USER MANUAL
2
Contents
SAFETY INSTRUCTION...............................................................................................5
CHAPTER 1 OVERVIEW OF NVR..............................................................................6
1.1 REAR PANEL........................................................................................................... 6
1.2 REMOTE CONTROLLER (FOR REFERENCE ONLY).................................................. 7
CHAPTER 2 NVR CONNECTION............................................................................... 8
2.1 HDD INSTALLATION.................................................................................................8
2.2 IP CAMERA AND MONITOR CONNECTION...............................................................8
2.3 POWER SUPPLY CONNECTION............................................................................... 8
CHAPTER 3 NVR COMMON OPERATIONS............................................................9
3.1 USING THE SUPPLIED MOUSE................................................................................9
3.2 USING THE VIRTUAL KEYBOARD.............................................................................9
3.3 PASSWORD &LOCKING THE SCREEN OPERATION.............................................10
CHAPTER 4 NVR BOOT UP......................................................................................11
4.1 STARTUP WIZARD..................................................................................................11
4.2 MAIN INTERFACE...................................................................................................14
CHAPTER 5 NVR MENU............................................................................................15
5.1 OVERVIEW............................................................................................................. 19
5.2 DISPLAY.................................................................................................................20
5.2.1 IP Camera.....................................................................................................20
5.2.2 Live.................................................................................................................22
5.2.3 Output............................................................................................................23
5.2.4 Image Control...............................................................................................23
5.2.5 Privacy Zone.................................................................................................25
5.3 RECORD................................................................................................................ 26
5.3.1 Record...........................................................................................................26

USER MANUAL
3
5.3.2 Record Schedule......................................................................................... 27
5.3.3 Mainstream...................................................................................................28
5.3.4 Substream.....................................................................................................29
5.3.5 Mobilestream................................................................................................30
5.4 NETWORK..............................................................................................................31
5.4.1 Network......................................................................................................... 31
5.4.2 Switch............................................................................................................32
5.4.3 Email..............................................................................................................33
5.4.4 Email Schedule............................................................................................34
5.4.5 DDNS.............................................................................................................34
5.4.6 RTSP............................................................................................................. 35
5.4.7 FTP................................................................................................................ 36
5.5 ALARM................................................................................................................... 37
5.5.1 Motion............................................................................................................37
5.5.2 Alarm..............................................................................................................39
5.5.3 PTZLinkage.................................................................................................. 40
5.6 RECORD SEARCH................................................................................................. 41
5.6.1 General..........................................................................................................41
5.6.2 Events............................................................................................................41
5.6.3 Playback Video Recordings.......................................................................43
5.6.4 Play Backup Files........................................................................................ 48
5.7 DEVICE.................................................................................................................. 51
5.7.1 HDD............................................................................................................... 51
5.7.2 Disk Group....................................................................................................53
5.7.3 PTZ................................................................................................................ 54
5.8 SYSTEM..................................................................................................................56
5.8.1 General..........................................................................................................56
5.8.2 DST................................................................................................................57
5.8.3 NTP................................................................................................................58
5.8.4 Users..............................................................................................................58

USER MANUAL
4
5.8.5 Info................................................................................................................. 60
5.8.6 Log................................................................................................................. 61
5.9 ADVANCED.............................................................................................................62
5.9.1 Maintain.........................................................................................................62
5.9.2 Events............................................................................................................63
5.10 INTELLIGENT........................................................................................................64
5.10.1 Schedule.....................................................................................................64
5.10.2 PID(Perimeter Intrusion Detection).........................................................65
5.10.3 LCD(Line Crossing Detection).................................................................67
5.10.4 SOD(Stationary Object Detection)..........................................................70
5.10.5 PD(Pedestrian Detection)........................................................................ 72
5.10.6 FD(Face Detection)...................................................................................74
5.10.7 CC(Cross-Counting)..................................................................................76
5.10.8 View Log of Intelligent Analysis...............................................................79
5.11 SHUTDOWN..........................................................................................................80
CHAPTER 6 WEB APPLICATION MANAGER...................................................... 81
6.1 WEB PLUGIN DOWNLOAD AND INSTALLATION..................................................... 81
6.2 WEB CLIENT MANAGER........................................................................................84
6.2.1 Live Interface................................................................................................84
6.3.1 Playback........................................................................................................86
6.3.2 Remote Setting............................................................................................ 91
6.3.3 Local Setting.................................................................................................91
CHAPTER 7 REMOTE ACCESS VIA MOBILE DEVICES....................................92
CHAPTER 8 APPENDIX.............................................................................................95
8.1 TROUBLESHOOTING...............................................................................................95
8.2 USAGE MAINTENANCE.......................................................................................... 96
8.3 SYSTEM CONNECTION DIAGRAM..........................................................................96
8.4 ACCESSORIES (GOODS IN KIND PREVAIL)............................................................97

USER MANUAL
5
SAFETY INSTRUCTION
Please carefully read the following safety instruction so as to avoid personal
injuries and prevent the equipment and other connection devices from being
damaged.
1. Power sources (note: please use the power supply attached or specified
by the manufacturer)
Never operate the equipment by unspecified power supply.
2. Never push objects of any kind through openings of NVR;
Never push objects of any kind through openings of NVR so as to avoid electric shock or
other accidents.
3. Do not put the equipment in the dusty field;
Do not put the equipment in the dusty field.
4. Do not place the equipment under rain or humid environment
Do not place the equipment under humid environment like basement. If the equipment is
in contact with water, please unplug the power cable and immediately contact your local
dealer.
5. Keep the surface of the equipment clean and dry
Use soft damp cloth to clean the outer case of NVR (do not use liquid aerosol cleaners)
6. Do not operate if any problems are found
If there are any strange smell or sound, unplug the power cable and contact the
authorized dealer or service center.
7. Do not try to remove the upper cover
Warning: Do not remove the cap of NVR so as to avoid electric shock.
8. Handle with care
If NVR does not work normally because of hitting on the hard object, please contact the
authorized dealer for repair or replacement.
9. Use standard lithium battery (Note: Use the batteries attached or specified by the
manufacturer)
After cutting off the power supply, if the system clock cannot continue to work, please
replace the standard 3V lithium battery on the main board.
Warning: Turn off NVR before replacing the batteries, or you may be suffered from
serious electric shock. Please properly dispose of the used batteries.
10. Put the equipment in a place with good ventilation.
The NVR system includes HDD, which produces large amount of heat during operation.
As a result, do not block the ventilation openings (on the top, bottom, both sides and the
reverse side) for cooling the system during operation. Install or put the equipment in the
place with good ventilation.
11. The attached power adapter can only be used for 1 set of NVR. Do not connect
more equipment, or NVR may be restarted repeatedly because of insufficient power.
12. Prevent the equipment from water dropping or splashing. Do not place objects
containing water, such as flower vase, on the equipment.

USER MANUAL
6
Chapter 1 Overview of NVR
1.1 Rear Panel
NVR Rear Panel (For reference only)
Item Physical Port Connection Method
1Powe
r
Switch Startup and shutdown
2Powe
r
Port Connect the attached power supply
3USB Port Connect USB devices, such as USB mouse and USB flash disk.
4Sensor/Alarm Connect to sensor or alarming device
5HDMI Port HDMI high definition port
6VGA Port Connect to VGA monitor, such as PC monitor
7LINE IN Intercom voice input
8AUDIO OUTPUT Audio signal output, RCA interface
9WAN Port Network input interface of the router/Connect to IP camera.
10 LAN Port LAN network interface, support POE, can supply power to the camera.
11 E-SATA Optional. Connect to e-SATA HDD for recording & backup

USER MANUAL
7
1.2 Remote Controller (For reference only)
Item Key title Key function
11-8 Channel select 1-8; Numeric key
29、0Numeric key
3ALL Multiple display mode
4Menu Enter into Main menu/Exit
5Mute Mute On/off
6Submenu Go to submenu
7▲Up arrow key, volume increase
8SEL Select key/Edit key
9◄/Left/Right key; Decrease/increase parameter value of control bar.
10 ▼Down arrow key, Volume decrease
11 Rewind key
12 Forward key
13 Enter into record search menu / Play key
14 ●Record key
15 ■Stop manual record; stop playing
16 Pause/Sequence key
Table 1-3
1
2
4
6
7
8
9
10
12
13
15
14
3
5
9
11
16

USER MANUAL
8
Chapter 2 NVR Connection
2.1 HDD Installation
Caution: Please do not take out hard drive when NVR is running!
HDD Installation:
(1) Cut power firstly, and then remove screws on both sides and rear panel and open NVR
upper cover.
(2) Connect HDD data cable and power cable to the main board. Install the HDD and fix it
on the bracket and then connect the HDD power cable and data cable.
(3) Put the upper cover back carefully
Note: If user requires higher performance HDD, it is strongly recommended to use hard
drive for security.
2.2 IP Camera and Monitor Connection
Transmit signals of IP camera to NVR by the network cable and connect VGA port
and HDMI port for output (Refer to section 2.2 Rear Panel). Refer to Chapter 6 System
Connection Diagram.
2.3 Power Supply Connection
Please use attached power adapter to connect NVR. Before power on, make sure
network port is well connected.

USER MANUAL
9
Chapter 3 NVR Common Operations
3.1UsingtheSuppliedMouse
Left Button of Mouse Right Button of Mouse
Click once to choose an item in the menus and confirm
your selection.
Click once to open the
pop-up menu on the Live
Viewing screen and to exit
from the menus.
Click once upon a channel on Live Viewing screen to
open Camera Quick Toolbar
Double-click on the channel on the exit from the
menus. Live Viewing screen to view the channel in full
screen mode. Double-click again to exit the full screen
mode.
Click and hold to drag an area on motion mode or
adjust the values of sliders and scales on menu mode.
3.2UsingtheVirtualKeyboard
You will see the virtual keyboard automatically on the screen anytime you need to enter
data
0
Click to delete a character
Click to enter the text
Click to toggle the keyboard to upper
case and more punctuation

USER MANUAL
10
3.3 Password & Locking the Screen Operation
When you run the DVR for the first time, you are required to set your password
immediately in order to protect your privacy. Please be sure to record your username and
password and save them in a secure place. If you forget your password, you will be
unable to login the system, please contact your reseller to reset the password. If you
forget your password, you will be unable to login the system. You can click
on the login interface, access to super-password through the mailbox.
If you don’t set the mailbox, please contact your reseller to reset the password. You would
need to tell the system date & your NVR’s MAC address. The MAC address can be check
by clicking icon in the pop-up menu.
The screen will be locked to protect unauthorized OSD operation while the NVR is not in
menu operation for a while. If necessary, you can also lock the screen operation manually.
To do so, right-click on the Live Viewing screen to make the Pop-up menu bar visible, and
then click the Lock icon .

USER MANUAL
11
Chapter 4 NVR Boot up
4.1 Startup Wizard
After NVR startup is completed, the startup wizard will be displayed. If you do not
want to make any setting, you may click “Don't show this window next time” to cancel.
Wizard setting menu includes Startup Wizard, Network, IPC setup, Record Schedule
and HDD Management.
1) Startup Wizard
2) HDD Management
IftheHDDisinstalledintheNVRforthefirsttime,itwillbeneededtobeformat.SelecttheHDD
which you want to format, and then click “Format HDD” button to format the HDD.
Overwrite: Use this option to overwrite the old recordings on the HDD when the HDD is full. For example,
if you choose the option 7 days then only the last 7 days recordings are kept on the HDD. To prevent
overwriting any old recordings, select Disable. If you have disabled this function, please check the HDD
status regularly, to make sure the HDD is not full.

USER MANUAL
12
3) Network
This menu allows you to configure network parameters, such as PPPoE, DHCP, and
Static. The most common types are DHCP or Static. Most probably your network type is
DHCP, unless the network is manually addressed (usually called- Static). If you need an
authentication user name and password to the Internet, then choose PPPoE.
4) IPC Setup
This menu allows you to add and modify IP cameras configurations. For more details,
please check 5.2.1 IP Camera.

USER MANUAL
13
5) Record Schedule: This menu allows you to specify when the NVR records video and
define the recording mode for each channel. The recording schedule lets you set up a
schedule like, daily and hourly by Normal (continuous) recording, Motion recording, and
Alarm recording. To set the recording mode, click first on the mode radio button (Normal,
Motion, or Alarm), then drag the cursor to mark the slots.
6) General System Configuration: This menu allows you to configure the general
parameters of the system, such as Date, Time, Date Format, Time Format, Language,
Menu Timeouts.

USER MANUAL
14
4.2 Main Interface
Note: When internal HDD is not connected to NVR or the HDD is not formatted, first
channel of the live screen and accompany buzzer alarm. If you want to close the buzzer
alarm, please enter into [AdvancedEvents] to set HDD loss, HDD space not enough and
alarm output to “off”.

USER MANUAL
15
Chapter 5 NVR Menu
Popup Menu
Afte
r
finishing system initialization, click right key of mouse on preview interface o
r
slide the mouse to the bottom o
f
screen to ente
r
into Pop-up Menu. Now you could
perform parameter setting and operate on Main Menu, Multi-screen (Quad, Nine), More
Layout, Stream switch, Preview Policy, Start SEQ, Mute, Playback, Info.
The options in the pop-up menu may be varied slightly according to different
paramete
r
settings. The options in the menu will be explained in detail in the following
chapters.
Status Icons
This indicates that the NVR is currently recording.
ThemotioniconinGreenindicatesthattheNVRisdetectingmotionfromthecamera
but not recording.
This icon appears when the camera has detected motion and triggers recording.
The I/O alarm icon in Green indicates that the external sensor device is triggered but
not recording.
The I/O alarm icon in Red indicates that the external sensor device is triggered for
recording.
The Intelligent icon in Green indicates that the NVR is detecting Intelligent from the
camera but not recording.

USER MANUAL
16
This icon appears when the camera has detected Intelligent and triggers recording.
The HDD icon indicates that the NVR cannot detect a HDD or the HDD is not formatted.
VIDEO LOSS: Connection to the camera has been lost.
Off-line: The added IP camera is offline or disconnected.
No Camera: IP Camera has not been connected to the NVR.
No HDD: HDD is not installed.
Pop-up Menu Bar
Click to open the Main Menu
Click to lock/unlock the screen operation
Click to switch to different camera views
Click to view more layout options
Click to switch all IP channels to mainstream or substream (for live view
resolution)
Click to switch among real‐time, balanced, or smooth view. The view effect modes
influence only the displayed video quality by bit rate and frame rate but do not influence
the recording quality.
Click to start viewing channels in a sequence.
Click to adjust the volume
Click to playback videos
Click to view system information

USER MANUAL
17
Camera Quick Toolbar
Click to switch all IP channels to mainstream or substream (for live view
resolution)
Click to start recording the channel manually.
Click to playback the recent 5 minutes recording.
Click to zoom in the channel.
Click to adjust the channel color settings.
Click to enter PTZ control panel.

USER MANUAL
18
Main Menu Guide
IP Camera
Live
Out
p
ut
Image Control
Privac
y
Zone
Record
RecordSchedule
Mainstream
Substream
Mobilestream
Network
Switch
Email
Email Schedule
DDNS
RSTP
Motion
Alarm
Display
Shutdown
Main Menu
Advanced
S
y
stem
Schedule
PID
SOD
LCD
Intelligent
Events
Maintain
Log
Info
Record Info
Channel Info
Info
General
DST
NTP
Users
General
Device
PTZ
HDD
Record Search
Events
Ge
n
e
r
a
l
Paramete
r
Alarm
Record
Network
PTZLinkage
FTP

USER MANUAL
19
5.1 Overview
In Main Menu mode, you can make settings for Paramete
r
,Record Search,Device,
System,Advanced,andShutdown.
Alarm – To set the motion detection function and/or I/O alarm function
Network - To configure the NVR’s access parameters to the network, configure email
settings, DDNS parameters, etc.
Record – To configure the recording options and set the recording schedule
Display – To configure how many channels are displayed on the Live Viewing screen,
for example color setup, video output resolution, privacy areas, etc.
Record Search – To search for recordings, events, and captured images
Device – HDD Management, set the PTZ configuration parameters.
System - To modify general NVR settings, such as date and time, User management,
view system info, etc.
Advanced – Advanced settings, for example load default, Firmware update, etc.
Shutdown - To shut down or reboot the NVR
Copy (Parameters) To - Click to copy the current settings to all channels or one specific
channel.
Default - To restore the default settings
Save - Click to save the modifications
Cancel - Click to discard the modifications.
NOTE :After making modifications to the channel status, click Save to save the changes.
You are prompted to confirm the modifications. Click OK to confirm.

USER MANUAL
20
5.2 Display
5.2.1 IP Camera
This NVR supports to connect IP camera inputs. In this menu, you can add, edit or delete
the IP cameras.
Auto Assign IP to Camera(s): Click to reassign an IP address to the IP camera that is
already connected to the NVR.
Add All: Click to add local ONVIF cameras (NVR and IP cameras are connected to the
same router). To complete the connection, enter user name and password of the IP
cameras, and click OK.
User-defined Add: Click to add remote ONVIF cameras over the Internet.
Enter the connection parameters of the IP camera: IP Address/Domain, Port, Protocol,
User Name,andPassword. Then click Add.