H.264 DVR9004N Assembly instructions

Products: DVR9004N, DVR9008N, DVR9016N
DVR9004N (4-channel) DVR
DVR9008N (8-channel) DVR and DVR9016N (16-channel) DVR
PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM, and always follow the
instructions for safety and proper use. Save this manual for future reference.
DVR90xxN_RM
H.264 4/8/16-channel Networkable DVRs
Installation and Setup Guide

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CAUTION
Operate this device only in environments where the temperature or humidity is within the recommended range. Operation
at extreme temperatures or in very high or low humidity levels may cause electric shock and shorten the life of the
product.
CAUTION
Installation and servicing should be performed by qualied and experienced personnel only. DVR should always remain
OFF during any installation process.
CAUTION
Do not use the camera if fumes, smoke or a strange odor is emitted from the unit, or if it seems to function incorrectly.
Disconnect the power source immediately, and consult your dealer.
LEGAL NOTICE
Observint Technologies (Observint) products are designed to meet safety and performance standards with the use of
specic Observint authorized accessories. Observint disclaims liability associated with the use of non-Observint
authorized accessories.
The recording, transmission, or broadcast of any person’s voice without their consent or a court order is strictly
prohibited by law.
Observint makes no representations concerning the legality of certain product applications such as the making,
transmission, or recording of video and/or audio signals of others without their knowledge and/or consent. We
encourage you to check and comply with all applicable local, state, and federal laws and regulations before
engaging in any form of surveillance or any transmission of radio frequencies.
Microsoft, Windows, Windows Media, and Internet Explorer are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries. Android is a trademark of Google Inc. Use of this trademark
is subject to Google Permissions. Apple, iPhone, iPod touch, and iPad are registered trademarks of Apple Inc. Intel and Pentium
are trademarks of Intel Corporation in the U.S. and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks
and names or their products. Observint disclaims any proprietary interest in trademarks and trade names other than
its own.
No part of this document may be reproduced or distributed in any form or by any means without the express written
permission of Observint, Inc.
© 2012 by Observint Technologies, Inc. All Rights Reserved.
11000 N. Mopac Expressway, Building 300, Austin, TX 78759
For Sales and Support, please contact your distributor.

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H.264 4/8/16-channel Networkable DVRs
Table of Contents
SECTION 1 Systems Overview ...................................................................1
1.1 About this document .................................................................1
1.2 What’s in the box ....................................................................1
SECTION 2 Installing Your System ...............................................................4
2.1 Some guidelines for camera installation .................................................4
2.2 DVR installation .....................................................................5
2.2.1 DVR placement ..................................................................5
2.2.2 Controls and connectors (DVR9004N) ...............................................6
2.2.3 Controls and connectors (DVR9008N, DVR9016N) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
2.3 If installing an internal HDD ..........................................................10
2.4 Connecting the system together. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
2.4.1 Connect alarm in, alarm out, PTZ devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
2.4.2 Install and setup a monitor ......................................................13
2.5 Adjusting the camera ................................................................14
2.6 Using the remote control and mouse ...................................................14
SECTION 3 DVR Setup ........................................................................16
3.1 Login to the DVR ...................................................................16
3.2 Conguring the system ..............................................................17
3.2.1 Setting the screen language and video system format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
3.2.1 Setting the system time .........................................................18
3.2.2 Change the Admin and user1 passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
3.2.3 Add users to the system .........................................................21
3.2.4 Set HDD overwrite option ........................................................22
3.3 Record conguration settings .........................................................23
3.4 Video conguration settings ..........................................................25
3.4.1 Video setup ....................................................................26
3.4.2 AUDIO ........................................................................28
3.5 Network conguration settings .......................................................28
3.6 Alarm conguration settings .........................................................29
3.6.1 Motion detection setup .........................................................30
SECTION 4 Networking Your DVR ...............................................................33
4.1 Congure the DVR for access on your home network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
4.1.1 Verify local network connectability with IE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

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TABLE OF CONTENTS
4.2 Accessing your DVR from the Internet ..................................................43
SECTION 5 Accessing Your DVR With a Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
5.1 Connecting to your DVR with IE .......................................................45
5.2 Live screen .........................................................................46
5.3 Replay window .....................................................................47
5.4 Remote window ....................................................................47
5.5 Local setting .......................................................................48
5.6 Logout ............................................................................49
SECTION 6 KWeye Smartphone App ............................................................50
6.1 Installing KWeye ....................................................................50
6.1.1 Installing KWeye in iPhone .....................................................50
6.1.2 Installing KWeye in Android .....................................................52
6.2 Set up access to a DVR ...............................................................52
6.3 Using KWeye .......................................................................53
SECTION 7 DVR System Menus .................................................................55
7.1 Menu tree .........................................................................55
7.1.1 Tool Bar .......................................................................56
7.1.2 Menu options ..................................................................57
7.2 System menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
7.2.1 Language .....................................................................58
7.2.2 Video System ..................................................................58
7.2.3 Time Setup ....................................................................58
7.2.4 User management ..............................................................59
7.2.5 VOLUME .................................................................62
7.2.6 HDD .....................................................................62
7.2.7 Maintenance ...................................................................63
7.2.8 Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
7.3 Record ............................................................................64
7.3.1 Record Channel ................................................................65
7.3.2 Record ........................................................................65
7.3.3 Bit-rate .......................................................................65
7.3.4 Resolution ....................................................................65
7.3.5 Frame Rate ....................................................................65
7.3.6 Audio .........................................................................65
7.3.7 Packtime ......................................................................66

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H.264 4/8/16-channel Networkable DVRs
7.3.8 Record Mode ...................................................................66
7.4 Video .............................................................................67
7.4.1 Video Channel .................................................................67
7.4.2 Name .........................................................................67
7.4.3 Position .......................................................................67
7.4.4 Live ..........................................................................68
7.4.5 Audio .........................................................................68
7.4.6 Color .........................................................................68
7.4.7 Record Time ...................................................................68
7.4.8 Margin ........................................................................68
7.4.9 Video Setup ...................................................................68
7.5 Network ...........................................................................69
7.5.1 Network Setup .................................................................70
7.5.2 DDNS Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
7.5.3 Email Setup ....................................................................72
7.5.4 Mobile Monitor ................................................................73
7.6 Alarm .............................................................................74
7.6.1 OUTPUT .......................................................................74
7.6.2 DURATION .....................................................................74
7.6.3 BUZZER .......................................................................74
7.6.4 PRERECORD ....................................................................74
7.6.5 EXCEPTION ....................................................................75
7.6.6 I/O Alarm ......................................................................75
7.6.7 Motion Detection ...............................................................76
7.7 PTZ ...............................................................................78
7.7.1 Channel .......................................................................78
7.7.2 Protocol .......................................................................78
7.7.3 Baud Rate .....................................................................78
7.7.4 Data Bit .......................................................................78
7.7.5 Stop Bit .......................................................................79
7.7.6 Parity .........................................................................79
7.7.7 Address .......................................................................79
SECTION 8 Cleaning ..........................................................................80
SECTION 9 Specications .....................................................................81
APPENDIX A O-loaded Video Files ..............................................................82
TABLE OF CONTENTS

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APPENDIX B Troubleshooting ...................................................................83
APPENDIX C HDD Installation ...................................................................87
C.1 DVR compatible HDDs ...............................................................87
C.2 DVR9004N HDD Installation ..........................................................87
C.3 DVR9008N/DVR9016N: HDD installation ................................................91
C.4 DVR9008N/DVR9016N: Installing a 2nd internal HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
APPENDIX D DVR Compatible USB DVD Recorders ..................................................95
TABLE OF CONTENTS

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H.264 4/8/16-channel Networkable DVRs
SECTION 1: SYSTEM OVERVIEW
SECTION 1
Systems Overview
Congratulations on purchasing your H.264 Networkable Digital Video Recorder (DVR)! Your new DVR features:
• State-of-the-art H.264 compression technology to maximize your recording time and optimize your video quality. H.264
compression saves hard drive space and supports faster data transfer.
• Triplex operation, allowing you to run video/audio recording, playback, and networking functions simultaneously, streamlining
the use of your CCTV system and boosting the security level of your home, business or social venue. You can access live or
recorded video from your standard or PTZ cameras immediately at the location of the DVR installation, or anywhere in the
world using a web-browser or a mobile phone*. The video may be stored at a remote location for added security.
• *Apple® iPhone®, iPad®, and iPod Touch®, Google Android™, Symbian™, Windows® Mobile, and Blackberry® smartphones
apps that let you monitor your home or business on the go from anywhere
These DVRs are usually pre-congured with an internal hard disk drive (HDD) by request of the purchaser. If you purchased a DVR
without an HDD, follow the guidelines in “APPENDIX C HDD Installation” on page 87 to install an HDD.
1.1 About this document
This document includes a simplied guide for setting up a basic system with a DVR9004N, DVR9008N, or DVR9016N DVRs and
standard analog cameras. Specic installation instructions for your cameras and other equipment you may add are usually included
in the documentation provided with them.
1.2 What’s in the box
DVR9004N
Your DVR9004N DVR includes:
• DVR9004N DVR unit
• Remote Control
• Mouse
• Power adapter with cord for standard 120 Vac outlet.
• DVR Quick Guide
• CD Resource Pack with smartphone applications
• Screws (4) for mounting an internal hard disk drive (if no HDD is pre-installed)

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8-channel
Audio RCA
Cable Adapter
Mouse
Remote
Control
DVR
Power
Adapter
DVR9008N
Your DVR9008N DVR includes:
• DVR9008N DVR unit
• Remote Control
• Mouse
• Power adapter with cord for standard 120 Vac outlet.
• 8-channel audio RCA cable adapter
• DVR Quick Guide
• CD Resource Pack with smartphone applications
• Mounting bracket for mounting an internal hard disk drive (if no HDD is pre-installed)
DVR9016N
Your DVR9016N DVR includes:
• DVR9016N DVR unit
• Remote Control
• Mouse
• Power adapter with cord for standard 120 Vac outlet.
• 8-channel audio RCA cable adapter (2)
• DVR Quick Guide
• CD Resource Pack with smartphone applications
• Mounting bracket and screws (8) for mounting an internal hard disk drive (if no HDD is pre-installed)
SECTION 1: SYSTEM OVERVIEW

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H.264 4/8/16-channel Networkable DVRs
SECTION 1: SYSTEM OVERVIEW
What you need
The DVR is the central component of your security system. To install the DVR, you need: :
• PC compatible monitor
• Uninterruptible power supply (UPS) (highly recommended). This device is used to ensure system stability during voltage
surges, sags, and outages. If a UPS is not available, a power strip with strong surge protection is highly recommended.
To have a functioning system, you also need: s
• CCTV (analog) security cameras. The DVR9004N, DVR9008N, and DVR9016N DVRs support many camera models.
• Microphones for audio monitoring (optional)
• Extension cables for the cameras with cable adapters ( if needed) to connect to the DVR (BNC video terminations, RCA audio
terminations)
• RS485 extension cable (for PTZ cameras). Consult your local electrical codes for gauge and shielding requirements.
• Powering equipment to support the cameras (usually provided with each camera)
• Access to an Ethernet LAN (optional) to use the networking capabilities of the DVR
• Tools to install the cameras and route power and video extension cables
• Fasteners to attach the cameras to the mounting surfaces

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SECTION 2: INSTALLING YOUR SYSTEM
SECTION 2
Installing Your System
For each camera you received with your system, installation instructions are included. Follow the instructions to install all your
cameras, then route the camera video and power extension cables to the location where the DVR will be setup. Some guidelines for
camera placement, and considerations for weatherproof cameras and cable routing are provided below.
2.1 Some guidelines for camera installation
Plan your camera installation carefully. Identify the locations where cameras will provide the best coverage, considering:
• Field of view – Cameras must be positioned so they can eectively view the entire area that must be monitored, and in a
location that makes tampering with it dicult.
• Lighting – Direct sunlight shining on the camera lens or bright reections from shiny objects in the eld of view can diminish
video quality and camera performance. Mount the camera in shaded areas, if possible, or where these inuences can be
minimized.
• Ease of installation – The camera must be installed in a location where the temperature, dust, moisture, etc. are within
specications, and where it can be securely attached.
About weatherproof cameras
Weatherproof cameras can be mounted in any open area, such as on a telephone pole or on the side of a building. However, for best
results, we recommend you mount your cameras in a sheltered area, such as under the eave or roof of a building. Point the camera
in the direction you wish to observe. When routing cable near the camera, allow enough slack to form a U-shaped “drip loop” if it is
exposed to moisture or rain water. A drip loop helps to direct water, that accumulates on the cable, away from the camera.
Drip Loop
Drop
Cable
Cable routing
Video/power cables can be run almost anywhere, and are frequently routed through attics or above drop/acoustic ceilings because
of the ease of installation. For added security, we recommend you run your cables in areas with limited access to prevent tampering.
Avoid running the cable near high voltage appliances such as uorescent lighting. Electrical noise and magnetic elds produced by
these devices may aect video signal quality.