H3C SecPath F100-X-G3 User manual

H3C SecPath F100-X-G3[F1000-X-
G3]
Firewalls
Installation Guide
New H3C Technologies Co., Ltd.
http://www.h3c.com
Document version: 6W101-20201218

Copyright © 2020, New H3C Technologies Co., Ltd. and its licensors
All rights reserved
No part of this manual may be reproduced or transmitted in any form or by any means without prior written
consent of New H3C Technologies Co., Ltd.
Trademarks
Except for the trademarks of New H3C Technologies Co., Ltd., any trademarks that may be mentioned in this
document are the property of their respective owners.
Notice
The information in this document is subject to change without notice. All contents in this document, including
statements, information, and recommendations, are believed to be accurate, but they are presented without
warranty of any kind, express or implied. H3C shall not be liable for technical or editorial errors or omissions
contained herein.
Environmental protection
This product has been designed to comply with the environmental protection requirements. The storage, use,
and disposal of this product must meet the applicable national laws and regulations.

Preface
The installation guide describes preparing for installation, installing the firewall, logging in to the
firewall, hardware replacement, hardware management and maintenance, and troubleshooting.
This preface includes the following topics about the documentation:
•
Audience.
•
Conventions.
•
Documentation feedback.
Audience
This documentation is intended for:
•
Network planners.
•
Field technical support and servicing engineers.
•
Network administrators working with the firewall.
Conventions
The following information describes the conventions used in the documentation.
Command conventions
Convention
Description
Boldface Bold text represents commands and keywords that you enter literally as shown.
Italic Italic text represents arguments that you replace with actual values.
[ ] Square brackets enclose syntax choices (keywords or arguments) that are optional.
{ x | y | ... }
Braces enclose a set of required syntax choices separated by vertical bars, from which
you select one.
[ x | y | ... ]
Square brackets enclose a set of optional syntax choices separated by vertical bars,
from which you select one or none.
{ x | y | ... } *
Asterisk marked braces enclose a set of required syntax choices separated by vertical
bars, from which you select a minimum of one.
[ x | y | ... ] *
Asterisk marked square brackets enclose optional syntaxchoices separated byvertical
bars, from which you select one choice, multiple choices, or none.
&<1-n> The argument or keyword and argument combination before the ampersand (&) sign
can be entered 1 to n times.
# A line that starts with a pound (#) sign is comments.
GUI conventions
Convention
Description
Boldface Window names, button names, field names, and menu items are in Boldface. For
example, the New User window opens; click OK.
> Multi-level menus are separated by angle brackets. For example, File > Create >
Folder.

Symbols
Convention
Description
WARNING! An alert that calls attention to important information that if not understood or followed
can result in personal injury.
CAUTION:
An alert that calls attention to important information that if not understood or followed
can result in data loss, data corruption, or damage to hardware or software.
IMPORTANT:
An alert that calls attention to essential information.
NOTE:
An alert that contains additional or supplementary information.
TIP:
An alert that provides helpful information.
Network topology icons
Convention
Description
Represents a generic network device, such as a router, switch, or firewall.
Represents a routing-capable device, such as a router or Layer 3 switch.
Represents a generic switch, such as a Layer 2 or Layer 3 switch, or a router that
supports Layer 2 forwarding and other Layer 2 features.
Represents an access controller, a unified wired-WLAN module, or the access
controller engine on a unified wired-WLAN switch.
Represents an access point.
Represents a wireless terminator unit.
Represents a wireless terminator.
Represents a mesh access point.
Represents omnidirectional signals.
Represents directional signals.
Represents a security product, such as a firewall, UTM, multiservice security
gateway, or load balancing device.
Represents a security module, such as a firewall, load balancing, NetStream, SSL
VPN, IPS, or ACG module.
Examples provided in this document
Examples in this document might use devices that differ from your device in hardware model,
configuration, or software version. It is normal that the port numbers, sample output, screenshots,
and other information in the examples differ from what you have on your device.
T
T
T
T

Documentation feedback
You can e-mail your comments about product documentation to inf[email protected]om.
We appreciate your comments.

i
Contents
1 Preparing for installation·············································································1
Safety recommendations ···································································································································1
Safety symbols···········································································································································1
General safety recommendations··············································································································1
Electrical safety··········································································································································2
Laser safety················································································································································2
Handling safety ··········································································································································2
Examining the installation site····························································································································3
Weight support···········································································································································3
Temperature and humidity·························································································································3
Cleanliness·················································································································································3
Cooling system···········································································································································4
ESD prevention··········································································································································4
EMI·····························································································································································5
Lightning protection····································································································································6
Power supply··············································································································································6
Installation tools ·················································································································································6
Installation accessories······································································································································7
Pre-installation checklist·····································································································································7
2 Installing the firewall ···················································································9
Mounting the firewall on a workbench··············································································································10
Installing the firewall in a standard 19-inch rack ······························································································11
Grounding the firewall······································································································································13
Grounding the firewall with a grounding strip···························································································14
Grounding the firewall with the grounding terminal on the rack·······························································14
Installing power supplies··································································································································15
Installing an interface module ··························································································································16
Installing a drive···············································································································································17
Connecting Ethernet cables·····························································································································17
Connecting a copper Ethernet port··········································································································17
Connecting a fiber port·····························································································································18
Connecting power cords ··································································································································19
Connecting an AC power cord·················································································································20
Connecting a DC power cord···················································································································21
Connecting a high-voltage DC power cord ······························································································22
Verifying the installation···································································································································22
3 Accessing the firewall ············································································3-23
Setting up the configuration environment and configuring terminal parameters···········································3-23
Starting the firewall········································································································································3-23
Pre-start checking·································································································································3-23
Starting the firewall and observing the initial startup conditions····························································3-24
Logging in to the firewall ·······························································································································3-25
Logging in from the Web interface········································································································3-26
Logging in from the serial console port or micro USB console port······················································3-26
Logging in through Telnet ·····················································································································3-26
4 Hardware replacement···········································································4-28
Replacing a power supply·····························································································································4-28
Replacing an interface module ·····················································································································4-29
Replacing a drive ··········································································································································4-29
Replacing a transceiver module····················································································································4-30
5 Hardware management and maintenance·············································5-31
Displaying detailed information about the firewall·························································································5-31
Displaying the software and hardware version information for the firewall···················································5-31

ii
Displaying electrical label information for the firewall ···················································································5-32
Displaying the CPU usage of the firewall······································································································5-32
Displaying the memory usage of the firewall·································································································5-33
Displaying the operational status of power supplies·····················································································5-34
Displaying the temperature information of the firewall··················································································5-34
Displaying the operational statistics of the firewall························································································5-35
Displaying transceiver module information ···································································································5-35
Rebooting the firewall····································································································································5-36
6 Troubleshooting·····················································································6-37
Power supply failure······································································································································6-37
Configuration terminal display problem·········································································································6-37
Password loss···············································································································································6-37
Cooling system failure···································································································································6-38
Software loading failure·································································································································6-38

1
1 Preparing for installation
This document is applicable to the following firewalls:
•
F100-C-G3
•
F100-S-G3
•
F100-M-G3
•
F100-A-G3
•
F100-E-G3
•
F1000-C-G3
•
F1000-S-G3
•
F1000-A-G3
•
F1000-E-G3
Safety recommendations
To avoid any equipment damage or bodily injury, read the following safety recommendations before
installation. Note that the recommendations do not cover every possible hazardous condition.
Safety symbols
When reading this document, note the following symbols:
WARNING means an alert that calls attention to important information that if not understood or
followed can result in personal injury.
CAUTION means an alert that calls attention to important information that if not understood or
followed can result in data loss, data corruption, or damage to hardware or software.
General safety recommendations
•
Do not place the firewall on an unstable case or desk. The firewall might be severely damaged
in case of a fall.
•
Make sure the ground is dry and flat and anti-slip measures are in place.
•
Keep the chassis and installation tools away from walk areas.
•
Keep the chassis clean and dust-free.
•
Do not place the firewall near water or in a damp environment. Prevent water or moisture from
entering the firewall chassis.
•
Ensure good ventilation of the equipment room and keep the air inlet and outlet vents of the
firewall free of obstruction.
•
Make sure the operating voltage is in the required range.
•
Use a screwdriver, rather than your fingers, to fasten screws.
•
Pay attention to the safety symbols on the package and handle the device accordingly.

2
Figure1-1 Packing symbols
Symbol
Description
The devices shall not be vertically stacked beyond the specified
number.
Place the device with the arrows up.
The device is fragile. Handle it with care.
Keep the device from humidity, rains, and wet floor.
Electrical safety
•
Carefully examine your work area for possible hazards such as moist floors, ungrounded power
extension cables, and missing safety grounds.
•
Locate the emergency power-off switch in the room before installation. Shut the power off at
once in case accident occurs.
•
Do not work alone when the firewall has power.
•
Always verify that the power has been disconnected.
Laser safety
WARNING
!
Disconnected optical fibers or transceiver modules might emit invisible laser light. Do not stare into
beams or view directly with optical instruments when the firewall is operating.
The firewall is a Class 1 laser device.
•
Before you disconnect the fiber connector, execute the shutdown command in interface view
to disable the optical source.
•
Install dust caps to disconnected optical fiber connectors and ports on disconnected transceiver
modules to avoid damage caused by built-up dust.
•
Insert a dust plug into empty fiber ports.
Handling safety
When you move the firewall, follow these guidelines:
•
Move and unpack the firewall carefully to avoid firewall damage.
•
Unpack the firewall at least half an hour and power on the firewall at least two hours after you
move it from a place below 0°C (32°F) to the equipment room. This prevents condensation and
even damage to the firewall.
•
Use a safety hand truck when you move multiple firewalls.

3
•
Before you move the firewall, remove all cables and mounting brackets.
•
For long-distance transportation, remove all removable components, such as power supplies
and interface modules, and package them separately, and install the filler panels supplied with
the firewall. For short-distance transportation, make sure all removable components are
securely seated in the slots and the screws are fastened.
•
When you move or lift the firewall chassis, support the bottom of the chassis, rather than
holding any removable component. Make sure the accessories of the firewall are not lost or
damaged during firewall moving.
Examining the installation site
The firewall can only be used indoors. To make sure the firewall operates correctly and to prolong its
service lifetime, the installation site must meet the following requirements.
Weight support
Make sure the floor can support the total weight of the rack, chassis, modules, and all other
components. For more information, see "Dimensions and weights."
Temperature and humidity
Make sure the temperature and humidity in the equipment room meet the requirements described in
Table1-1.
•
Lasting high relative humidity can cause poor insulation, electricity leakage, mechanical
property change of materials, and metal corrosion.
•
Lasting low relative humidity can cause washer contraction and ESD and bring problems
including loose captive screws and circuit failure.
•
High temperature can accelerate the aging of insulation materials and significantly lower the
reliability and lifespan of the firewall.
Table1-1 Temperature and humidity requirements
Item
Requirements
Ambient temperature
•Operating:
Without drives: 0°C to 45°C (32°F to 113°F)
With drives: 5°C to 40°C (41°F to 104°F)
•Storage: –40°C to +70°C (–40°F to +158°F)
Ambient humidity
•Operating:
Without drives: 5% to 95%, noncondensing
With drives: 10% to 90%, noncondensing
•Storage: 5% to 95%, noncondensing
Cleanliness
Dust buildup on the chassis might result in electrostatic adsorption, which causes poor contact of
metal components and contact points, especially when indoor relative humidity is low. In the worst
case, electrostatic adsorption can cause communication failure.

4
Table1-2 Dust concentration limit in the equipment room
Substance
Concentration limit (particles/m
3
)
Dust particles ≤ 3 × 104(No visible dust on desk in three days)
NOTE:
Dust particle diameter ≥ 5 µm
The equipment room must also meet strict limits on salts, acids, and sulfides to eliminate corrosion
and premature aging of components, as shown in Table1-3.
Table1-3 Harmful gas limits in an equipment room
Gas
Max. (mg/m
3
)
SO20.2
H2S 0.006
NH30.05
Cl20.01
NO20.04
Cooling system
For adequate cooling of the firewall, follow these guidelines:
•
Plan the firewall installation position for the airflow direction of the firewall to match the
ventilation designs at the installation site.
•
Reserve a minimum clearance of 100 mm (3.94 in) around the chassis inlet and outlet air vents.
•
Maintain a distance of 1U (44.45 mm, or 1.75 in) between the chassis and other devices.
•
Make sure the installation site has a good cooling system.
The F100-C-G3, F100-S-G3, and F100-M-G3 firewalls cool themselves naturally.
The F100-A-G3, F100-E-G3, F1000-C-G3, F1000-S-G3, F1000-A-G3, and F1000-E-G3 firewalls
provide left side-intake and right-side exhaust airflow.
Figure1-2 Airflow through the firewall chassis
ESD prevention
ESD prevention guidelines
To prevent electrostatic discharge (ESD), follow these guidelines:
•
Make sure the firewall, the workbench, and the rack are reliably grounded.

5
•
Take dust-proof measures for the equipment room. For more information, see "Cleanliness."
•
Maintain the humidity and temperature at an acceptable level. For more information, see
"Temperature and humidity."
•
Put the removed interface modules away on an ESD workbench, with the PCB upward, or put
them in ESD bags for future use.
•
Always wear ESD clothing, ESD gloves, and an ESD wrist strap.
Wearing an ESD wrist strap
No ESD wrist strap is provided with the firewall. Purchase one yourself.
Before you attach an ESD wrist strap, make sure the rack or the workbench is reliably grounded.
To attach the ESD wrist strap:
1. Wear the wrist strap on your wrist.
2. Lock the wrist strap tight around your wrist to keep good contact with the skin.
3. Secure the wrist strap lock and the alligator clip lock together.
4. Attach the alligator clip to the rack or the workbench.
Figure1-3 Attaching an ESD wrist strap
(1) ESD wrist strap
(2) Lock
(3) Alligator clip
EMI
All electromagnetic interference (EMI) sources, from outside or inside of the firewall and application
system, adversely affect the firewall in the following ways:
•
A conduction pattern of capacitance coupling.
•
Inductance coupling.
•
Electromagnetic wave radiation.
•
Common impedance (including the grounding system) coupling.
To prevent EMI, use the following guidelines:
•
If AC power is used, use a single-phase three-wire power receptacle with protection earth (PE)
to filter interference from the power grid.
•
Keep the firewall far away from radio transmitting stations, radar stations, and high-frequency
devices.
12
3

6
•
Use electromagnetic shielding, for example, shielded interface cables, when necessary.
•
To preventsignal ports from getting damaged by overvoltage or overcurrent caused by lightning
strikes, route interface cables only indoors. If part of the network cable of an Ethernet port must
be routed outdoors, connect a lightning arrester to the cable before you plug the cable into the
port.
Lightning protection
To protect the firewall from lightning better, follow these guidelines:
•
Make sure the grounding cable of the chassis is reliably grounded.
•
Make sure the grounding terminal of the AC power receptacle is reliably grounded.
•
If an AC power cord is routed from outdoors for connecting to the device, connect the power
cord first to a power lightning arrester before connecting it to the power receptacle on the
device.
•
If a network cable is routed from outdoors for connecting to an Ethernet port on the firewall,
connect the network cable first to a network port lightning arrester before connecting it to the
port.
IMPORTANT:
No
network port lightning arrester or AC power lightning arrester is provided with the device.
Prepare
them
as required. For the technical specifications and installation instructions for the lightning
protectors, see the documents shipped with them.
Power supply
Verify that the power system at the installation site meets the requirements of the power supplies,
including the input method and rated input voltage. For more information, see "Appendix A Chassis
views and technical specifications."
Installation tools
No installation tools are provided with the firewall. Prepare them yourself as required.
Table1-4 Installation tools
Crimping tool Phillips screwdriver Needle-nose pliers Wire stripper
ESD wrist strap Flat-head screwdriver Marker Diagonal pliers

7
Installation accessories
Table1-5 Installation accessories
Mounting bracket
for the F100-C-G3,
F100-S-G3, and
F100-M-G3
Mounting brackets
(including M4 shoulder
screw) for F100-A-G3,
F100-E-G3,
F1000-C-G3,
F1000-S-G3,
F1000-A-G3, and
F1000-E-G3
M4 mounting
bracket screw
M6 rack screw and
cage nut (shipped
with the
F100-C-G3,
F100-S-G3, and
F100-M-G3
firewalls and user
supplied for other
models)
Rubber feet
Grounding cable Releasable cable tie
(user supplied) Power cord retainer clip Power cord
Pre-installation checklist
Table1-6 Pre-installation checklist
Item
Requirements
Result
Installation
site
Ventilation
•There is a minimum clearance of 100 mm (3.94 in)
around the inlet and outlet air vents for heat
dissipation of the firewall chassis.
•A good ventilation system is available at the
installation site.
Temperature
•Operating:
Without drives: 0°C to 45°C (32°F to 113°F)
With drives: 5°C to 40°C (41°F to 104°F)
•Storage: –40°C to +70°C (–40°F to +158°F)
Relative humidity
•Operating:
Without drives: 5% RH to 95% RH,
noncondensing
With drives: 10% RH to 90% RH, noncondensing
•Storage: 5% RH to 95% RH, noncondensing
Cleanness •Dust concentration ≤ 3 × 10
4
particles/m
3
•No dust on desk within three days
ESD prevention
•The equipment, workbench, and rack are reliably
grounded.
•The equipment room is dust-proof.
•The humidity and temperature are at an acceptable
level.
•Wear an ESD wrist strap and make sure it makes
good skin contact and is reliably grounded when

8
Item
Requirements
Result
installing FRUs.
•Put the removed interface modules away on an ESD
workbench, with the PCB upward, or put them in ESD
bags for future use.
•Touch only the edges, instead of electronic
components when observing or moving a removed
interface module.
EMI prevention
•
Take effective measures to protect the power system
from the power grid system.
•Separate the protection ground of the firewall from
the grounding device or lightning protection
grounding device as far as possible.
•Keep the firewall far away from radio stations, radar
and high-frequency devices working in high current.
•Use electromagnetic shielding when necessary.
Lightning
protection
•The grounding cable of the chassis is reliably
grounded.
•The grounding terminal of theAC power receptacle is
reliably grounded.
•(Optional.) A power lightning arrester is installed.
Electricity safety
•Equip a UPS.
•Locate the power switch in the equipment room. In
case of emergency during operation, switch off the
power switch.
Rack-mounting
requirements
•Make sure the cabinet is equipped with a good
ventilation system.
•The rack is sturdy enough to support the weight of the
firewall and installation accessories.
•The size of the rack is appropriate for the firewall.
•The front and rearof the rack are a minimum of 0.8 m
(31.50 in) away from walls or other devices.
Safety
precautions
•The firewall is far away from any moist area and heat source.
•The emergency power switch in the equipment room is located.
Tools and
accessories
•Installation accessories supplied with the firewall
•User-supplied tools
Reference •Documents shipped with the firewall
•Online documents

9
2 Installing the firewall
WARNING!
Keep the tamper
-
proof seal on a mounting screw on the chassis cover intact, and if you want to open
the chassis, contact H3C for permission. Otherwise, H3C shall not be liable for any consequence.
The firewall can be installed on a workbench or in a 19-inch rack.
Figure2-1 Firewall installation flow
NOTE:
End
Determine the
installation position
Mount the firewall on a
workbench Mount the firewall in a 19-inch rack
Ground the firewall
Install interface modules
Connect interface
cables
Connect power cords
Verify the installation
Install power supplies
Start
Install drives

10
The
figures in this section are for illustration only. Y
our firewall might be slightly different from that in
the figure.
Mounting the firewall on a workbench
IMPORTANT:
•
Ensure good ventilation and a minimum clearance of 100 mm (3.94 in) around the chassis for
heat dissipation.
•
Do not place heavy objects on the firewall.
•
To stack firewalls, make sure a minimum vertical distance of 15 mm (0.59 in) is available
between
two adjacent firewalls.
If a standard 19-inch rack is not available, you can place the firewall on a workbench.
To mount the firewall on a workbench:
1. Verify that the workbench is sturdy and reliably grounded.
2. Place the firewall upside down on the workbench and clean the four round holes in the chassis
bottom with a dry cloth.
3. Attach the four rubber feet to the round holes in the chassis bottom.
4. Place the firewall with upside up on the workbench.
Figure2-2 Mounting the firewall on a workbench

11
Installing the firewall in a standard 19-inch rack
WARNING
!
To avoid bodily injury and device damage, use a minimum of two persons to rack-mount the firewall.
CAUTION:
•
For adequate heat dissipation, ensure a minimum clearance of 80 mm (3.15 in) around the air
inlet and outlet vents of the chassis and a distance of 1U (44.45 mm, or 1.75 in) between the
chassis and other devices in the rack.
•
As a best practice, use a rack shelf together with the mounting brackets
to support the weight of
the chassis.
To install the firewall in a standard 19-inch rack:
1. Wear an ESD wrist strap and make sure the wrist strap makes good skin contact and is reliably
grounded.
2. Unpack the firewall and accessories.
3. Mark the cage nut installation positions on the rack posts by using the mounting brackets.
Use a front mounting bracket to mark the positions on the front rack posts and use a rear
mounting bracket to mark the positions on the rear rack posts.
4. Install cage nuts.
Figure2-3 Installing cage nuts
5. Attach the front mounting brackets and shoulder screws to both sides of the firewall with M4
screws provided with the firewall.
Figure2-4 Attaching mounting brackets and shoulder screws to the firewall
12 3

12
6. Attach the rear mounting brackets to the rear rack posts. The rear mounting brackets can be
attached to the rear rack posts with the wide flange inside or outside the rack.
For a rack with a depth (distance between the front and rear rack posts) in the range of 429
to 595 mm (16.89 to 23.43 in), attach the rear mounting brackets to the rear rack posts with
the wide flange inside the rack.
For a rack with a depth in the range of 274 to 440 mm (10.79 to 17.32 in), attach the rear
mounting brackets to the rear rack posts with the wide flange outside the rack. To prevent
the rear mounting brackets from obstructing closing of the rack door, ensure a distance
greater than 153 mm (6.02 in) between the rear rack posts and the interior side of the rack
door.
Figure2-5 Attaching the rear mounting brackets (with the wide flange inside the rack)
Figure2-6 Attaching the rear mounting brackets (with the wide flange outside the rack)
7. Mount the firewall in the rack. Use M6 screws to secure the mounting brackets to the front rack
posts and make sure the shoulder screws rest firmly on the upper edge of the rear mounting
brackets.

13
Figure2-7 Mounting the firewall in the rack (with the wide flange of the rear mounting
brackets inside the rack)
Figure2-8 Mounting the firewall in the rack (with the wide flange of the rear mounting
brackets outside the rack)
Grounding the firewall
WARNING
!
•
Correctly connecting the firewall grounding cable is crucial to lightning protection and EMI
protection.
•Do not connect the firewall grounding cable to a fire main or lightning rod.
You can ground the firewall in one of the following ways, depending on the grounding conditions
available at the installation site.