Hach Hach SL1000 User manual

DOC022.98.80457
SL1000
03/2023, Edition 6
Basic User Manual
Allgemeines Benutzerhandbuch
Manuale di base per l'utente
Manuel d'utilisation simplifié
Manual básico del usuario
Manual básico do utilizador
Základní uživatelská příručka
Grundlæggende brugervejledning
Basishandleiding voor gebruikers
Podstawowy podręcznik użytkownika
Allmän användarhandbok
Peruskäyttöohje
Основно ръководство на потребителя
Alapvető felhasználói kézikönyv
Manual de utilizare de bază
Pagrindinis naudotojo vadovas
Базовое руководство пользователя
Temel Kullanıcı Kılavuzu
Základná používateľská príručka
Osnovni uporabniški priročnik
Osnovni korisnički priručnik
Βασικό εγχειρίδιο χρήστη
Kasutusjuhend

Table of Contents
English..............................................................................................................................3
Deutsch.......................................................................................................................... 23
Italiano............................................................................................................................ 44
Français......................................................................................................................... 65
Español.......................................................................................................................... 86
Português.................................................................................................................... 107
Čeština......................................................................................................................... 128
Dansk............................................................................................................................148
Nederlands................................................................................................................. 168
Polski............................................................................................................................ 189
Svenska....................................................................................................................... 210
Suomi............................................................................................................................230
български................................................................................................................... 250
Magyar......................................................................................................................... 272
Română....................................................................................................................... 292
lietuvių kalba...............................................................................................................313
Русский........................................................................................................................334
Türkçe...........................................................................................................................355
Slovenský jazyk......................................................................................................... 375
Slovenski..................................................................................................................... 396
Hrvatski........................................................................................................................ 417
Ελληνικά...................................................................................................................... 437
eesti keel..................................................................................................................... 458
2

Table of Contents
1 Online user manual on page 3
2 Specifications on page 3
3 General information on page 4
4 Installation on page 6
5 User interface and navigation on page 8
6 Startup on page 10
7 Standard operation on page 11
8 Calibration on page 15
9 Data log on page 16
10 Maintenance on page 17
11 Troubleshooting on page 20
12 Replacement parts and accessories on page 22
Section 1 Online user manual
This Basic User Manual contains less information than the User Manual, which is available on the
manufacturer's website.
Section 2 Specifications
Specifications are subject to change without notice.
Specification Details
Dimensions (W x D x H) 13.08 x 5.89 x 25.83 cm (5.15 x 2.32 x 10.17 in.)
Enclosure rating IP64 with caps installed for the meter probe connector ports or with
the probes connected to the instrument
Weight 1.2 kg (2.7 lb)
Power requirements (internal) Lithium ion rechargeable battery, 7.4V, 5.0Ah (5000mAh)
Power requirements (external) 100V–240 VAC, 50/60Hz input, 12V at 3A output
Operating temperature (discharging) 5 to 50 °C (41 to 122 °F), maximum 85% relative humidity (non-
condensing)
Charging temperature 5 to 45 °C (41 to 113 °F), maximum 85% relative humidity (non-
condensing)
Storage temperature –20 to 60 °C (–4 to 140 °F), maximum 85% relative humidity (non-
condensing)
Interface Mini USB port
5-pin input connector Two M12 connectors for IntelliCal probes
External power supply connection 2.5 mm Jack
Chemkey slots 4
Data memory 1000 measured values (result, date, time, site ID, user ID)
Data storage Automatic in Press to Read measurement mode. Manual in
Continuous measurement mode
Temperature correction (for IntelliCal™
probes) Off, automatic and manual (parameter dependent)
Measurement display lock (for IntelliCal™
probes) Press to Read and Continuous measurement mode
Protection class III
Certifications CE, UKCA, FCC, ISED, RCM, KC
Warranty 1 year
English 3

Section 3 General information
In no event will the manufacturer be liable for damages resulting from any improper use of product or
failure to comply with the instructions in the manual. The manufacturer reserves the right to make
changes in this manual and the products it describes at any time, without notice or obligation.
Revised editions are found on the manufacturer’s website.
3.1 Safety information
The manufacturer is not responsible for any damages due to misapplication or misuse of this product
including, without limitation, direct, incidental and consequential damages, and disclaims such
damages to the full extent permitted under applicable law. The user is soley responsible to identify
critical application risks and install appropriate mechanisms to protect processes during a possible
equipment malfunction.
Please read this entire manual before unpacking, setting up or operating this equipment. Pay
attention to all danger and caution statements. Failure to do so could result in serious injury to the
operator or damage to the equipment.
Make sure that the protection provided by this equipment is not impaired. Do not use or install this
equipment in any manner other than that specified in this manual.
3.1.1 Use of hazard information
D A N G E R
Indicates a potentially or imminently hazardous situation which, if not avoided, will result in death or serious injury.
WARNING
Indicates a potentially or imminently hazardous situation which, if not avoided, could result in death or serious
injury.
CAUTION
Indicates a potentially hazardous situation that may result in minor or moderate injury.
N O T I C E
Indicates a situation which, if not avoided, may cause damage to the instrument. Information that requires special
emphasis.
3.1.2 Precautionary labels
Read all labels and tags attached to the instrument. Personal injury or damage to the instrument
could occur if not observed. A symbol on the instrument is referenced in the manual with a
precautionary statement.
This symbol, if noted on the instrument, references the instruction manual for operation and/or safety
information.
Electrical equipment marked with this symbol may not be disposed of in European domestic or public
disposal systems. Return old or end-of-life equipment to the manufacturer for disposal at no charge to
the user.
3.1.3 Certification
EN 55011/CISPR 11 Notification Warning
This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
Canadian Radio Interference-Causing Equipment Regulation, ICES-003, Class A:
Supporting test records reside with the manufacturer.
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This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
Cet appareil numérique de classe A répond à toutes les exigences de la réglementation canadienne
sur les équipements provoquant des interférences.
FCC Part 15, Class "A" Limits
Supporting test records reside with the manufacturer. The device complies with Part 15 of the FCC
Rules. Operation is subject to the following conditions:
1. The equipment may not cause harmful interference.
2. The equipment must accept any interference received, including interference that may cause
undesired operation.
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment. This equipment has been tested
and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user will be required to
correct the interference at their expense. The following techniques can be used to reduce
interference problems:
1. Disconnect the equipment from its power source to verify that it is or is not the source of the
interference.
2. If the equipment is connected to the same outlet as the device experiencing interference, connect
the equipment to a different outlet.
3. Move the equipment away from the device receiving the interference.
4. Reposition the receiving antenna for the device receiving the interference.
5. Try combinations of the above.
3.2 Product overview
The SL1000 portable parallel analyzer measures a maximum of six parameters at the same time in
drinking water and other clean water applications. The meter uses Chemkeys® and digital
IntelliCAL™ probes to measure different parameters in water. The meter automatically identifies the
type of Chemkey that is installed or the type of probe that is connected to the meter.
The meter can use a maximum of four Chemkeys and a maximum of two probes for measurements.
Refer to Figure 1.
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Figure 1 Product overview
1 Mini USB port 5 Display
2 Probe connector port caps 6 Keypad
3 Probe connection ports 7 Chemkey slots
4 Power access port 8 Sample detector
3.3 Product components
Make sure that all components have been received. Refer to the supplied documentation. If any
items are missing or damaged, contact the manufacturer or a sales representative immediately.
Section 4 Installation
WARNING
Multiple hazards. Only qualified personnel must conduct the tasks described in this section of the
document.
4.1 Lithium battery safety
WARNING
Fire and explosion hazard. Lithium batteries may get hot, explode or ignite and cause serious injury if
exposed to abuse conditions.
• Do not use the battery if there is visible damage.
• Do not use the battery after strong shock or vibration occurs.
• Do not expose the battery to fire.
• Keep the battery at temperatures less than 60 ºC (140 ºF).
• Keep the battery dry and away from water.
• Prevent contact between the positive and negative battery terminals.
• Do not let unauthorized persons touch the battery.
• Discard the battery in accordance with local, regional and national regulations.
• Do not use or store the instrument in direct sunlight, near a heat source or in high temperature
environments such as a closed vehicle in direct sunlight.
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4.2 Install the battery
WARNING
Fire and explosion hazard. This equipment contains a high energy lithium battery which can ignite
and cause fire or explosion, even without power. To maintain the safety provided by the instrument
enclosure, the instrument enclosure covers must be installed and secured with the supplied
hardware.
WARNING
Explosion and fire hazard. Battery substitution is not permitted. Use only batteries that are supplied by
the instrument manufacturer.
Only use the manufacturer-supplied lithium-ion rechargeable battery. Refer to Figure 2 for battery
installation or removal.
Figure 2 Battery installation and removal
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4.3 Charge the battery
WARNING
Fire hazard. Use only the external power supply that is specified for this instrument.
1. Connect the external power supply to an AC mains outlet socket.
2. Connect the external power supply to the power access port on the meter. Refer to Product
overview on page 5.
• The instrument can be operated while the battery charges.
• External power supply substitution is not permitted. Use only the external power supply
specified in the list of parts and accessories for the instrument. Refer to Replacement parts and
accessories on page 22.
• Do not charge the battery for more than 24 hours.
4.4 Install the lanyard
Install the lanyard to safely hold the meter. Refer to Figure 3.
Figure 3 Lanyard installation
Section 5 User interface and navigation
5.1 Display description
Refer to Figure 4 and Figure 5 for the measurement screen description.
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Figure 4 Measurement screen (top part)
1 Date and time 7 Primary measurement value (user-selected
parameter)
2 Battery status 8 Stability icon with warning icon and warning
message
3 USB (COM port) active connection icon when
communication class is selected
9 Probe icon, port number, parameter or probe name
4 Progress bar (not completed measurement) 10 Slot number, parameter name and chemical
symbol
5 Calibration status icon (calibration not correct) 11 Very important message for devices (followed by
error and then warning message)
6 Secondary measurement (user-selected parameter)
Figure 5 Measurement screen (lower part)
1 Probe icon, port number, parameter or probe name 8 Active arrow keys
2 Calibration status icon (calibration correct) 9 Site ID icon and site name
3 Secondary measurement value (user-selected
parameter)
10 Routes icon (shows when routes is set to on)
4 Tertiary measurement value (user-selected
parameter)
11 Options (contextual: Details, exit, cancel, select,
deselect)
5 Right and left arrows to select the applicable site ID 12 Primary measurement value (user selected)
6 Options (contextual: Read, select, OK, delete) 13 Stability icon
7 Checkmark: Completed measurement on site
5.2 Keypad description
Refer to Figure 6 for the keypad description and navigation information.
English 9

Figure 6 Keypad description
1 POWER key 4 RIGHT selection key (contextual): Read samples,
delete, select or confirm options, opens sub-menus
2 MAIN MENU key: Select verification, calibration,
routes, settings, data log, information, diagnostics,
operator ID and site ID
5 Navigation keys UP, DOWN, RIGHT, LEFT1: Scroll
through menus, enter numbers and letters.
3 LEFT selection key (contextual): Details,
select/deselect, cancels or exits the current menu
screen to the previous one
6 HOME: Go to the main measurement screen.
Section 6 Startup
6.1 Set the power to on
Push the POWER key to set the meter to on or off. If the meter does not power on, make sure that
the battery is correctly installed.
6.2 Change the language
Select the display language when the meter is set to on for the first time. Change the language from
the Settings menu.
1. Push Settings>Language.
2. Select the applicable language.
6.3 Change the date and time
There are two options to set the date and time and format:
• Set the date and time when the meter is set to on for the first time.
• Set the date and time from the Date & Time menu.
1. Select Settings>Meter>Date & Time.
2. Use the arrow keys to select the format for the date and time and then enter the current time and
date information.
The current date and time will be shown on the display and on the logged measurement data.
1UP, DOWN: Scroll through measurements when there are more than four measurements,
RIGHT, LEFT: Scroll through operator and sample IDs.
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Section 7 Standard operation
7.1 Use an operator ID
The operator ID tag associates measurements with an individual operator. All stored data will include
the operator ID.
To easily manage operator IDs, use the web application "tool.htm". Refer to the manufacturer's
website for more information.
1. Push Main Menu>Operator ID.
2. Select an option.
Option Description
Mode Set the Operator ID function to on or off (default).
Select Select an ID from a list. The current ID will be associated with sample data until a different ID is
selected. Use the UP and DOWN arrows to select an operator ID from the home screen. It is
possible to select the operator ID on the measurement screen before a Chemkey is in the slot or a
probe is attached.
Create Enter a name for a new operator ID.
Delete Erase an existing operator ID.
7.2 Use a site ID
Select the site ID tag to associate measurements with a particular sample or with a location. If
assigned, stored data will include this ID.
To easily manage site IDs, use the web application "tool.htm". Refer to the manufacturer's website
for more information.
1. Push Main Menu>Site ID.
2. Select an option.
Option Description
Mode Set the Site ID function to manual, auto, off or routes. Manual—Select a site ID manually. Auto—
The samples are numbered in sequence for each measurement until a different ID is selected. Off
—The site ID function is set to off (default). Routes—Supplies an ordered subset of the complete
site ID list.
Select Select an ID from a list. The current ID will be associated with the sample data until a different ID is
selected. Set Site ID>Show to Yes. Use the RIGHT or LEFT arrow to select the current site ID on
the measurement screen. Make sure that Site ID>Show is set to Yes and at least one Chemkey is
in the slot or one probe is attached.
Create Add a new site ID.
Delete Erase existing site ID(s).
Note: Make sure to select the Manual mode to delete a site ID.
Show Shows the site ID on the measurement screen. Set to on or off.
Routes Supplies an ordered list of site IDs. If a route is selected, the site IDs automatically show on the
measurement screen and are recorded. Push the RIGHT arrow to select the next location. Use the
web application "tool.htm" to set up the routes. Refer to the manufacturer's website for more
information.
Notes Record special information and add this information to an event log.
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7.3 Complete Chemkey measurements
N O T I C E
Do not start a new Chemkey measurement when other Chemkey measurements are not yet completed. Only put
the meter in the sample once for a Chemkey measurement.
To complete a measurement with the Chemkey(s), do the procedure that follows. Refer to Figure 7.
Multiple probe measurements can be completed at the same time. Refer to Complete probe
measurements on page 14.
1. Set the meter power to on.
2. If complete traceability is necessary, enter a site ID and operator ID before measurement. Refer
to Use an operator ID on page 11 and Use a site ID on page 11.
3. Push the applicable Chemkey(s) fully, in one movement, into the slot(s) 1 to 4. Make sure to
always use a new Chemkey for each measurement. It is important to push the Chemkey all of the
way into the slot.
When a Chemkey is in a slot, do not move or touch the Chemkey.2
4. Rinse the sample cup with the sample.
5. Fill the meter sample cup to the fill-line with the sample.
6. Put the meter into the meter sample cup.
7. Wait for the sound alert and/or the meter removal animation (within 1 to 2 seconds), then
immediately remove the meter from the sample cup.
Put the meter back into the case and wait until the measurement is completed. The parameters
have different reaction times. The display shows a progress bar with the time that remains until
the measurement is completed.
8. The measurement values are shown on the display.
Note: When an error shows, push Details for more information.
2A monochloramine Chemkey and a free ammonia Chemkey are both necessary to obtain a free
ammonia measurement.
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Figure 7 Chemkey sample measurement
7.4 Connect a probe
N O T I C E
Do not discard the probe connector port caps. Make sure that the probe connector port caps are installed when
no probe is connected.
Make sure that the display shows the current time and date and then plug the probe into the meter.
Refer to Figure 8.
Note: The time stamp for a probe is set when the probe is first connected to the meter. This time stamp makes it
possible to record the probe history and record the time when measurements are made.
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Figure 8 Probe connections
7.5 Complete probe measurements
Do the procedure that follows to complete a measurement with probe(s). Refer to Figure 9. Multiple
Chemkey measurements can be completed at the same time. Refer to Complete Chemkey
measurements on page 12.
1. Calibrate the probes before initial use. Refer to Calibrate the probe on page 15.
Note: For the best accuracy, calibrate the probes daily.
2. Set the date and time in the meter before the probe is attached. Refer to Change the date and
time on page 10.
The probe must have the correct service-life time stamp.
3. If complete traceability is necessary, enter a site ID and operator ID before measurement. Refer
to Use an operator ID on page 11 and Use a site ID on page 11.
4. Remove the probe connector port caps and attach the probe(s). Refer to Figure 8 on page 14 for
the probe connection.
Note: Do not discard the probe connector port caps. Install the probe connector port caps again when no probe
is connected.
5. Rinse the sample flasks with sample.
6. Fill the sample flask with sample so that the sensor is fully in the sample.
7. Put the probe(s) into the probe sample flasks and push Read if the measurement mode is set to
Press to Read. Refer to the probe documentation for more information.
8. The measurement values are shown on the display.
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Figure 9 Sample measurement
Section 8 Calibration
CAUTION
Chemical exposure hazard. Obey laboratory safety procedures and wear all of the personal protective
equipment appropriate to the chemicals that are handled. Refer to the current safety data sheets
(MSDS/SDS) for safety protocols.
8.1 Calibrate the probe
Each probe uses a different type of calibration solution. Make sure to calibrate the probes frequently
to maintain the highest level of accuracy. The meter will show the calibration status. If the calibration
is not correct, the calibration icon with the question mark shows until the probe is calibrated
correctly. When the calibration is correct, the calibration icon with the green checkmark shows. For
step-by-step instructions, refer to the documents that are included with each probe. Refer to the
manufacturer's website for more information.
1. Connect a probe.
2. Push Main Menu>Calibrate to start a calibration.
3. Select the applicable probe if more than one is connected to the instrument.
Note: If only one probe is attached this step does not show.
4. Complete the instructions shown on the display to calibrate the probe.
Note: For an ISE probe, push the RIGHT arrow to go to the next calibration standard as necessary. Measure
standards from low concentration to high concentration.
5. If necessary, do a verification. Refer to Probe verification on page 16.
8.2 Factory calibration
The manufacturer recommends that a full factory calibration be completed annually to make sure that
the system operates as intended. Please contact the Hach Service Center serving your location.
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8.3 Calibrate the meter for a specific Chemkey parameter
Each Chemkey uses different calibration setups. Refer to the manufacturer's website for more
information.
1. Push the applicable Chemkey(s) slowly, in one movement, into the slot(s) 1 to 4.
2. Push Main Menu>Calibrate to start a calibration.
3. Select the applicable Chemkey.
4. Enter the applicable standard adjust value.
5. Complete the instructions shown on the display to calibrate the Chemkey.
6. If necessary, do a verification. Refer to Chemkey verification on page 16.
8.4 Probe verification
1. Push Main Menu>Verification to start a verification.
2. Select the applicable device.
3. Complete the instructions shown on the display to do the verification.
Note: To change the standard that is used for verification, push Main Menu>Settings>Probe>[Select
Probe]>Verification Options>Standard.
8.5 Chemkey verification
There are two options to complete a Chemkey verification. Use a parameter-specific Chemkey or a
system verification Chemkey for the verification. Refer to Replacement parts and accessories
on page 22.
•Parameter-specific Chemkey:
1. Push the parameter specific Chemkey slowly, in one movement, into the slot(s) 1 to 4.
2. Then, push Main Menu>Verification to start the verification.
3. Complete the menu guided process.
•System verification Chemkey:
1. Push Main Menu>Verification to start a verification.
2. Then, push the system verification Chemkey slowly, in one movement, into the first slot.
3. Complete the menu guided process.
Section 9 Data log
The data log shows all saved measurements.
1. Push Main Menu>Data Log.
2. Select an option.
Option Description
All Logs by Date Shows sample measurement results: The probe name, probe serial number, value,
unit, temperature, time, date, notes, operator ID, site ID and calibration details. The
last measurement shows on the display. Push the LEFT arrow to look at the previous
measurements.
Current Cal on
Probe Shows the calibration details for the most recent calibration. If the probe has not been calibrated by the user, the factory calibration data is shown.
Cal History on
Probe Shows a list of the times when the probe was calibrated. Select a date and time to view a summary of the calibration data.
Delete Data Log Erases all data of the meter at once. The device data will be kept.
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9.1 Import data to Excel
WARNING
Electrical shock hazard. Externally connected equipment must have an applicable country safety
standard assessment.
The meter stores the data log in an XML format. The site ID, sequence, date and time, parameter,
measured value, units, operator ID, slot #, Chemkey lot code and the meter serial number can be
stored in an Excel spreadsheet.
1. Set the meter power to on.
2. Connect the meter with the USB cable to the computer. The meter shows as a drive "Hach
Portable Parallel Analysis" on the computer.
3. Open the "DataTemplate" folder from the drive.
4. Open the "LogTemplate.xltx" file.
5. Right click on the cell "A2" and select XML>Import.
6. Select all log files from the "Data" folder from the "Hach Portable Parallel Analysis" drive.
7. Click Import.
The data log is shown in the Excel spreadsheet.
8. Save the file to the computer or to a USB flash drive if necessary.
9. Safely remove the meter from the computer. Click on the icon with the green arrow "Safely
Remove Hardware and Eject Media" in the task bar.
Note: Some icons can be found under "Show hidden icons" in the task bar.
10. Disconnect the USB cable from the meter.
9.2 Look at data in a web browser
To look at the data log in a web browser, do the steps that follow. The site ID, sequence, date and
time, parameter, measured value, units, operator ID, slot #, Chemkey lot code and the meter serial
number are shown in the selected web browser.
1. Set the meter power to on.
2. Connect the meter with the USB cable to the computer. The meter shows as a drive "Hach
Portable Parallel Analysis" on the computer.
3. Open the "Data" folder from the drive.
4. Open a data log file.
• Open the "LogNN.XML" (NN = digits from 0 to 9) in any browser.
• From the web browser, click File>Open menu and browse to the "Data" folder.
5. Save the file to the computer or to a USB flash drive if necessary.
6. Safely remove the meter from the computer. Click on the icon with the green arrow "Safely
Remove Hardware and Eject Media" in the task bar.
Note: Some icons can be found under "Show hidden icons" in the task bar.
7. Disconnect the USB cable from the meter.
Section 10 Maintenance
WARNING
Multiple hazards. Only qualified personnel must conduct the tasks described in this section of the
document.
English 17

CAUTION
Chemical exposure hazard. Obey laboratory safety procedures and wear all of the personal protective
equipment appropriate to the chemicals that are handled. Refer to the current safety data sheets
(MSDS/SDS) for safety protocols.
CAUTION
Chemical exposure hazard. Dispose of chemicals and wastes in accordance with local, regional and
national regulations.
10.1 Clean spills
CAUTION
Chemical exposure hazard. Dispose of chemicals and wastes in accordance with local, regional and
national regulations.
1. Obey all facility safety protocols for spill control.
2. Discard the waste according to applicable regulations.
10.2 Clean the instrument
Clean the exterior of the instrument with a moist cloth and a mild soap solution and then wipe the
instrument dry as necessary.
10.3 Clean or replace parts
For some errors and warnings it is a requirement to clean the Chemkey slots, the optical windows,
the barcode window, the sample detector or to replace the trays. Use isopropyl alcohol to clean the
parts. Use water and a mild detergent to clean the light shield. Make sure to move the cotton tipped
applicator in one direction only. Refer to Figure 10 to remove the optics access cover, the light shield
and the trays. Refer to Figure 11 and Figure 12 for the detailed cleaning procedure.
Items to collect: Cotton tipped applicator, isopropyl alcohol, water and a mild detergent
Figure 10 Parts removal and reassembly
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Figure 11 Clean sample detector, light shield and access cover
1 Sample detector 3 Optics access cover
2 Light shield
Figure 12 Clean trays and Chemkey slots
1 Tray 3 Barcode window
2 Optical window 4 Chemkey slot
10.4 Charge or replace the battery
Charge the battery when the battery power level is low. Replace the battery when the battery does
not hold a charge. Only use the specified battery supplied by the manufacturer. Refer to Install the
battery on page 7 and Replacement parts and accessories on page 22.
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10.5 Prepare for shipping
N O T I C E
Potential instrument damage. Drain all water from the unit before shipment to prevent damage from freezing
temperatures.
Contact technical support for instructions before the shipment to the manufacturer.
• Clean and decontaminate the instrument before shipping.
• Ship the instrument with the battery installed in the meter, but make sure that the battery is not
connected to the connector.
• Disconnect the probes and remove the Chemkeys before shipping.
• Ship the instrument in the original packaging or ship the instrument in an alternative safe
packaging.
Section 11 Troubleshooting
Error/Warning Possible cause Solution
Barcode read error
Please reinsert
Chemkey(s)
Chemkey does not operate
correctly. Chemkey is not
installed correctly.
• Put the Chemkey into the slot again.
• Use a new Chemkey.
• Clean the barcode window. Refer to Figure 12
on page 19.
• If the problem still occurs, contact technical support.
Sample aspirate
error. Chemkey does not operate correctly. Chemkey is not fully
pushed into the slot.
Use a new Chemkey and make sure to push the
Chemkey all of the way into the slot. If the problem still
occurs, contact technical support.
Chemkey Leaked.
Try another
Chemkey expired The time for the Chemkey is
expired.
Measurement Error
(1–4) A measurement error occurred in the specified slot.
Parameter not
supported The parameter is not available in the installed
instrument software.
Upgrade the instrument software. Search for "SL1000" on
www.hach.com. Go to the
Downloads>Software/Firmware section and follow the
instructions on the website.
Used Chemkey—
Replace The Chemkey has already been used or there is water in
the slot.
Use a new Chemkey. If the problem still occurs, dry out
the slot and the instrument and try again. If the problem
still occurs, contact technical support.
Tray leaked.
Replace tray. A problem with the measured tray occurred. Replace the tray. Refer to Figure 10 on page 18. If the problem still occurs, contact technical support.
Heater Error
Replace Tray The tray does not operate correctly.
Remove from
sample. The meter was put into the sample before the meter was
ready.
Wait until the meter is ready to be put into the sample.
Sample removed too
soon Put another Chemkey into the slot. Wait until the meter is ready to be put into the sample.
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