Hague HFFE-1054 Programming manual

Hague Filter
Iron and Sulfur Air Draw Filters
OWNER'S MANUAL AND INSTALLATION GUIDE
For Models: HFFE-1054, HFFE-1354, HFHS-1054, HFHS-1354, HFAIR-1054, HFAIR-1354
100037741 100037742 100037739 100037740 100037743 100037744

Pre-Installation Instructions for Dealers ............................................................ 3
Bypass Valve ................................................................................... 4
Installation..................................................................................... 5
Programming Procedures ........................................................................ 8
Startup Instructions ............................................................................. 9
Operating Displays and Maintenance ............................................................. 10
Troubleshooting Guide.......................................................................... 12
Replacement Parts ............................................................................. 17
Installation Fitting Assemblies ................................................................... 23
Specifications.................................................................................. 25
Warranty ..................................................................................... 26
Quick Reference Guide.......................................................................... 27
YOUR WATER TEST
Hardness _____________________ gpg
Iron __________________________ ppm
pH ___________________________ number
*Nitrates______________________ ppm
Manganese ___________________ ppm
Sulphur _______________________ yes/no
Total Dissolved Solids___________
*Over 10 ppm may be harmful for human consumption.
Water conditioners do not remove nitrates or coliform
bacteria, this requires specialized equipment.
Contents

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Hague Filter Owner's Manual
THE DEALER SHOULD...
•Read this page and guide the installer
regarding day override and time of
regeneration settings prior to installation.
THE INSTALLER SHOULD...
•Program installer settings including day
override and time of regeneration.
•Read Operating Displays and Maintenance
section.
•Set the time of day.
•Read Power Loss and Error Display section.
•Ensure that system and installation are in
compliance with all state and local laws and
regulations.
THE HOMEOWNER SHOULD...
•Read Programming Procedures section.
•Read Operating Displays and Maintenance
section.
The manufacturer has preset the water treatment unit’s sequence of regeneration cycles and cycle times.
GENERAL OPERATING DISPLAYS & NAVIGATION
During normal operation, the default user displays are “time of day” and “gallons per minute”. Flow rate, capacity remaining, and days to a
regeneration are optional displays. For more explanation, consult the “operating displays and maintenance section”. Pressing the NEXT button on a
general operating screen will cycle through the available operating displays.
In any screen other than a general operating display, the NEXT button will proceed to the next step, the REGEN button will return to a previous step,
and the CLOCK button will return to the general operating displays. Any changes made prior to the exit will be incorporated. If no buttons are pressed
within five minutes, the display will return to the general operating displays.
DOUBLE REGENERATION
Two generations within 24 hours are possible with a return to the preset program. To initiate a double regeneration:
1. Press the REGEN button once. “REGEN TODAY” will flash on the display.
2. Press and hold the REGEN button for three seconds until a regeneration begins.
Once the valve has completed the immediate regeneration, the valve will regenerate once more during the preset time.


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Hague Filter Owner's Manual
NORMAL
OPERATION
POSITION
BYPASS POSITION DIAGNOSTIC
POSITION
SHUT OFF
POSITION
FIGURE 1 FIGURE 3FIGURE 2 FIGURE 4
The bypass valve is typically used to isolate the control valve from the plumbing system’s water pressure in order to perform control
valve repairs or maintenance. The 1” full flow bypass valve incorporates four positions, including a diagnostic position that allows a
service technician to have pressure to test a system while providing untreated bypass water to the building. Be sure to install bypass
valve onto main control valve, before beginning plumbing. Or, make provisions in the plumbing system for a bypass. The bypass body
and rotors are glass-filled Noryl® and the nuts and caps are glass-filled polypropylene. All seals are self-lubricating EPDM to help prevent
valve seizing after long periods of non-use. Internal O-Rings can easily be replaced if service is required.
The bypass consists of two interchangeable plug valves that are operated independently by red arrow shaped handles. The handles
identify the direction of flow. The plug valves enable the bypass valve to operate in four positions.
1. NORMAL OPERATION POSITION: The inlet and outlet handles point in the direction of flow indicated by the engraved
arrows on the control valve. Water flows through the control valve for normal operation of a water softener or filter. During the
regeneration cycle this position provides regeneration water to the unit, while also providing untreated water to the distribution
system (Fig. 1).
2. BYPASS POSITION: The inlet and outlet handles point to the center of the bypass. The system is isolated from the water
pressure in the plumbing system. Untreated water is supplied to the building (Fig. 2).
3. DIAGNOSTIC POSITION: The inlet handle points toward the control valve and the outlet handle points to the center of bypass
valve. Untreated supply water is allowed to flow to the system and to the building, while not allowing water to exit from the system
to the building (Fig. 3). This allows the service technician to test the unit and perform other functions without disrupting the water
going to the building.
NOTE:The system must be rinsed before returning the bypass valve to the normal position.
4. SHUT OFF POSITION: The inlet handle points to the center of the bypass valve and the outlet handle points away from the
control valve. The water is shut off to the building. The water treatment system will depressurize upon opening a tap in the building.
A negative pressure in the building combined with the unit being in regeneration could cause a siphoning to the building. If water
is available on the outlet side of the unit, it is an indication of water bypassing the system (Fig. 4) (i.e. a plumbing cross-connection
somewhere in the building).
Bypass Valve

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Hague Filter Owner's Manual
GENERAL INSTALLATION & SERVICE WARNINGS
The control valve, fittings and/or bypass are designed to accommodate minor plumbing misalignments. There is a small amount of “give” to properly
connect the piping, but the water treatment unit is not designed to support the weight of the plumbing.
Do not use Vaseline, oils, other hydrocarbon lubricants, or spray silicone anywhere. A silicone lubricant may be used on black “O” Rings, but is not
necessary. Avoid any type of lubricants, including silicone, on red or clear lip seals.
Do not use pipe dope or other sealants on threads. Teflon® tape must be used on the threads of the 1” NPT inlet and outlet, the brine line
connection at the control valve, and on the threads for the drain line connection. Teflon® tape is not used on the nut connections or caps because
“O” Ring seals are used. The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic Service Wrench,
#CV3193-02. If necessary, pliers can be used to unscrew the nut or cap. Do not use a pipe wrench to tighten nuts or caps. Do not place screwdriver
in slots on caps and/or tap with a hammer.
SITE REQUIREMENTS
• Water pressure – 25-100 psi • Current draw is 0.5 amperes
• Water temperature – 33-100°F (0.5-37.7°C) • The plug-in transformer is for dry locations only
• Electrical – 115/120V, 60Hz uninterrupted outlet • The tank should be on a firm level surface
1. The distance between the drain and the water conditioner should be as short as possible (see #7).
2. It is NOT recommended to install any water treatment unit with less than 10 feet of piping between its outlet and the inlet of a water heater.
CAUTION: To protect the unit in the event of a hot water heater backup, the manufacturer recommends the use of an expansion tank
on the outlet side of the unit (see diagram).
3. Do not locate unit where it or its connections (including the drain and overflow lines) will ever be subjected to room temperatures under 33°F.
4. Do not subject the tank to any vacuum as this may cause an “implosion” and could result in leaking. If there is a possibility a vacuum could
occur, please make provision for a vacuum breaker in the installation.
5. INLET/OUTLET PLUMBING: Be sure to install Bypass Valve onto main control valve before beginning plumbing. Make provisions
to bypass outside hydrant and cold hard water lines at this time. Install an inlet shutoff valve and plumb to the unit’s bypass valve inlet
located at the right rear as you face the unit. There are a variety of installation fittings available. They are listed under the Installation
Fitting Assemblies section of the manual. When assembling the installation fitting package (inlet and outlet), connect the fitting to the
plumbing system first and then attach the nut, split ring and “O” Ring. Heat from soldering or solvent cements may damage the nut, split
ring or “O” Ring. Solder joints should be cool and solvent cements should be set before installing the nut, split ring and “O” Ring. Avoid getting
solder flux, primer, and solvent cement on any part of the “O” Rings, split rings, bypass valve or control valve. If the building’s electrical system
is grounded to the plumbing, install a copper grounding strap from the inlet to the outlet pipe. Plumbing must be done in accordance with all
applicable local codes.
When installing an air regenerating filter the customer may experience, under certain conditions, small
amounts of air (cloudy water) at the taps. This is normal. On rare occasions, this may result in “shots of
air” at a particular fixture. By installing a loop or “U” on the outlet side of the unit, this will act as an air
trap and improve this situation.
An internal check valve is located inside the inlet on air filtration units (see diagram at right). This check
valve holds the air in the system, preventing its escape from the tank. Plumbing codes may require the
installation of a thermal expansion tank on the outlet side of the system to prevent a water heater backup
condition.
WELL WATER INSTALLATION MUNICIPAL INSTALLATION
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Hague Filter Owner's Manual
TYPICAL DRAIN LINE INSTALLATIONS
1. Floor Drain 2. Standpipe 3. Laundry Tub
Provisions should be made to bypass outside hydrants that are not to have filtered water. It is also advisable to install hose bibs on the inlet
and outside of the filter for future testing and service of the equipment. Where heavy sediment from the well is observed, it is advisable
to install a cartridge or bag-style filter immediately upstream from the filter. A nominal micron rating of 50 to 100 is recommended. The
purpose of this is to protect the control valve of any debris from the well. If desired, a cartridge filter may be used after the system as a
polishing filter.
6. INSTALLING GROUND: To maintain an electrical ground in metal plumbing of a home’s cold water piping
(such as a copper plumbing system), install a ground clamp or jumper wiring.
NOTE: If replacing an existing unit, also replace the ground clamps/wire. If removing a unit, replace the
piping with the same type of piping as the original to assure plumbing integrity and grounding.
7. DRAIN LINE: First, be sure that the drain can handle the backwash rate of the system. Solder joints near the
valve must be done prior to connecting the drain line flow control fitting. Leave at least 6” between the drain
line flow control fitting and solder joints. Failure to do this could cause interior damage to the flow control.
Backwash of an automatic filter can be directed into a septic tank in most cases, but because of the higher
volume of water discharged, care should be taken. The backwash discharge can be directed to a subsurface
drainage system or other safe location. Remember to follow all local codes.
When installing the drain line on any backwashing filter, especially filters that utilize air as the regenerant, hard piping such as PVC, Schedule 80
Plastic or copper is recommended. Remove the drain line nut (if included) and discard. A 3/4” NPT connection on the elbow is provided. During
backwash, high volumes of water (more than a softener) and air can be expelled. This release of air can cause a thrashing or movement of the
drain line causing it to dislodge from the drain, resulting in water damage. In order to prevent this, it is recommended to use other means of
securing the drain line to the floor, wall or ceiling to avoid this thrashing of piping. Our patent pending Backwash Air cycle greatly reduces the
chance of this occurring but should not be the only means of protection.
Where the drain line is elevated but empties into a drain below the level of the control valve, form a 7” loop at the discharge end of the line so
that the bottom of the loop is level with the drain connection on the control valve. This will provide an adequate anti-siphon trap. Piping the drain
line overhead <10 ft is normally not a problem. Be sure adequate pressure is available (40-60 psi is recommended). Where the drain empties into
an overhead sewer line, a sink-type trap must be used. Run drain to its discharge point in accordance with plumbing codes. Pay special attention to
codes for air gaps and anti-siphon devices.
CAUTION: Never insert a drain line into a drain, sewer line, or trap. Always allow an air gap of 1-1/2” or twice the pipe diameter, whichever is
greater, between the drain line and the wastewater to prevent the possibility of sewage being back-siphoned into the unit.
GROUND STRAP


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Hague Filter Owner's Manual
Screen
Air flow
Elbow
Air Check
8. CHECK VALVE (AIR FILTRATION SYSTEMS ONLY): All air systems include an
internal check valve and screen assembly as part of the air draw system (see diagram at
right). This check valve, screen, and elbow are exclusive to the air system and are not to
be confused or interchanged with a brine elbow used on a softener. The gray color of
the elbow indicates use with an air system vs. a black elbow which indicates use with a
water softener.
NOTE: Under certain conditions (finished basements, utility room, etc.) it may
be advisable to disconnect the screen and run a 3/8” line close to a
drain, in case of check valve failure and water leakage.
CAUTION: Check valve may be under pressure and can result in sudden release
of part, causing injury.
In order to replace or remove the check valve from the control valve, it is necessary to
relieve the pressure from the system. Place filter into by-pass mode (Fig. 2 Page 4) and release pressure by manually stepping through an entire
regeneration sequence. This will adequately release the pressure on the system so the check valve can be serviced. After servicing, replace part,
secure the check valve assembly with the red clip. Open by-pass to the normal service position (Fig. 1 Page 4).
9. OZONE GENERATOR KIT (OPTIONAL): In situations where additional cleaning is needed due to
high levels of iron or sulfur bacteria, an optional Ozone Generator (part # OZ-1-A) may be beneficial. This
optional device produces ozone, a powerful cleaning agent which is used to help reduce service calls due to
nuisance bacteria*. Please refer to the OZ-1-A Installation Instruction guide or consult with your local dealer or
distributor for more information.
*Nuisance bacteria refers to iron and sulfate reducing bacteria which is harmless to human health. This
bacteria can cause slime, taste, and odor issues.
AIR DRAW CHECK VALVE ASSEMBLY
OZONE GENERATOR


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Hague Filter Owner's Manual
1
DAYS BETWEEN REGEN
SET
3
2
REGEN TIME HOUR
AM
SET
12:00
3
REGEN TIME MINUTES
AM
SET
12:00
4
LIGHT NORMALLY
SET
ON
5
Return to general display.
REGEN UP
DOWN
NEXT
CLOCK
REGEN UP
DOWN
NEXT
CLOCK
REGEN UP
DOWN
NEXT
CLOCK
REGEN UP
DOWN
NEXT
CLOCK
REGEN UP
DOWN
NEXT
CLOCK
TIME OF DAY MON
GPM
2:408
PM
Typically, time of day should only need to be set after extended power outages or when daylight saving time begins or ends. If an extended
power outage occurs, the time of day will flash on and off indicating that the time should be reset. To set the clock:
STEP 1 – Press the CLOCK button.
STEP 2 – Set the hour of the day using UP or DOWN buttons. AM/PM toggles after 12. Press NEXT to go to step 3.
STEP 3 – Set the minutes using UP or DOWN buttons. Press NEXT to go to step 4 or REGEN to return to previous step.
STEP 4 – Set the day of the week using UP or DOWN buttons. Press NEXT to exit clock setting or REGEN to return to previous step.
1. Set Time of Day
1TIME HOUR
AM
SET
2:00
TIME MINUTES
AM
SET
2:00
2 3 CURRENT DAY
SET
MON
4
return to general display
REGEN UP
DOWN
NEXT
CLOCK
REGEN UP
DOWN
NEXT
CLOCK
REGEN UP
DOWN
NEXT
CLOCK
REGEN UP
DOWN
NEXT
CLOCK
TIME OF DAY MON
GPM
2:408
PM
Press NEXT to cycle to the next step or REGEN to return to the previous step.
STEP 1 – Press and hold the NEXT and UP buttons simultaneously for 3 seconds.
STEP 2 – Use the UP or DOWN buttons to adjust the day
override. Adjustable from 1-28 days or OFF. The manufacturer has factory set 3 days as the default.
The Day Override value represents the maximum number of days between regenerations. If any number
is set (1-28 days), a regeneration will be scheduled for that day if the gallon capacity has not been met. If
OFF is set, the unit will only initiate a regeneration once the gallon capacity has been met.
STEP 3 – REGENERATION HOUR: Use the UP or DOWN buttons to adjust the time of day the unit will
regenerate. AM/PM toggles after 12. The manufacturer has factory set 12:00 A.M. as the default setting
which is recommended for a normal household.
STEP 4 – REGENERATION MINUTES: Use the UP or DOWN buttons to set minutes.
STEP 5 – BACKLIGHT DISPLAY CONTROL: Use the UP or DOWN buttons to turn the backlight setting ON or OFF.
If unit is set to OFF, the backlight will turn off after 5 minutes of inactivity. This setting is not available on
all models.
Press NEXT to return to General Display.
2. Programming
Programming Procedures

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Hague Filter Owner's Manual
FLUSHING OF SYSTEM:
To flush the system of any debris and air after installation is complete, please perform the following steps:
1. Rotate bypass handles to the bypass mode (see Fig. 2 of page 4).
2. Turn on inlet water and check for leaks in the newly installed plumbing.
3. Fully open a cold water faucet, preferable at a laundry sink or bathtub without an aerator.
4. Wait two to three minutes or until water runs clear, then turn water off and follow start-up instructions.
System regeneration sequence is in the following order. Some sequence differences may be noticed depending upon
local conditions. (If it is desired to change this sequence, please refer to the Dealer Manual or contact the manufacturer.)
Sequencing for Air Filters:
Air Filters (Iron & Sulfur)
1. Backwash Air
2. Backwash
3. Regenerant Draw Down (Air draw)
4. Return to service
The system is now ready for filling with water and for testing for Air Filters.
NOTE: The “filling” sequence below represents the start-up procedure for Air Filters.
Please reference “Sequence for Various Filters” for proper regeneration sequence (shown above).
1. Place the bypass valve into the bypass mode (Fig. 2 on page 4).
2. Press and hold the  button until the motor starts. Release button. Put the valve into “BACKWASH” position.
(Please see note above.) Unplug the transformer so that the valve will not cycle to the next position. Open the
inlet handle of the bypass valve very slightly allowing water to fill the tank slowly in order to expel air.
CAUTION: If water flows too rapidly, there will be a loss of media to the drain. Certain medias such as carbon, or other dry medias,
should not be backwashed immediately for extended periods of time. These medias need to “soak” in the water for a 24-hour period
prior to full backwash conditions. Dry media exposed to water too quickly in backwash will result in media plugging the drain and
valve assembly.
3. After the water is flowing steadily to the drain, clear and without the presence of air, slowly open the inlet valve. Restore power and
momentarily press the  button to advance the control to the “REGENERANT DRAW DOWN” position.
4. With the bypass still in the diagnostic mode (Fig. 3 on page 4), there should be a slow flow to the drain.
5. Press  button in sequence until display returns to “TIME.” Place bypass valve in the normal operating mode
(Fig. 1 on page 4) by opening the outlet bypass handle.
6. CONDITIONING OF MEDIA:
To flush any remaining debris and air from the system again:
1. Full open a cold water faucet, preferably at a laundry sink or bathtub without an aerator.
2. Wait two to three minutes or until water runs clear, then turn water off.
3. Turn on hot water and check for air, then turn water off after air is discharged.
7. Place unit into regeneration and allow to complete a full cycle. Upon completion, unit will deliver treated water.
Backwash Air Cycle Feature:
Air filter units are programmed with the backwash air cycle
feature. This unique feature allows for small movements or
“inching” of the piston towards the backwash cycle. As the
piston approaches this cycle, the backwash port opens slightly
with each advancement, allowing air to escape to drain. This
cycle is twelve very small mini steps of the piston which take
place twenty seconds apart. Usually midway between the
twelve positions, the air begins to be released very slowly to
the drain in normal operating conditions.
When first starting up an air sulfur or air iron, it is advised to
step through these positions and go to the normal backwash
cycle in order to fill the unit.
To Advance in Backwash Air Cycle:
1. Pushing the  button will advance to each of the twelve
mini steps within the backwash air cycle. While there are
usually twelve steps to this cycle, the valve may make two or
three movements for each step. Wait for these movements
to complete before pressing  again.
2. Pushing and holding the button for three seconds
while in the Backwash Air cycle will skip the remaining mini
steps and proceed to the next cycle of regeneration which
is usually Backwash.
Start-Up Procedures

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Hague Filter Owner's Manual
The air sulfur and air iron filter systems look and function much like any backwashing whole house filter; however, unlike these conventional filters,
they use air as a regenerant. This atmospheric air (containing oxygen) helps convert iron or hydrogen sulfide into particles. These filters capture the
particles of iron or hydrogen sulfide gas within the filter media. Your dealer has recommended the proper media depending on your local water
conditions. In some cases where an acidic water condition (low pH) is present, the media may need to be periodically replenished if using this filter
to raise the pH to an acceptable level. Consult dealer for this service. The system is pre-factory set to regenerate every (3) three days at midnight.
The frequency and start time of backwash/regeneration is adjustable to meet local operating conditions and contaminant levels. Total backwash and
recharge time is normally one half hour.
1. GENERAL OPERATION: When the system is operating, one of four displays may be shown (#1-#4) and will alternate with the installing
dealer’s name and phone number (#5) for future service. Pressing NEXT will alternate between the displays.
1. Time of Day Screen: Displays the current time of day, the day of the week, and flow rate.
2. Flow Rate Screen: Displays the current treated water flow rate through the system in Gallons Per Minute.
3. Capacity Remaining Screen: Displays the amount of gallons of treated water remaining until the system triggers a regeneration.
4. Days to a Regen Screen: Displays the number of days until the system triggers a regeneration. Based on the days override value.
5. Dealer Name Screen: Displays dealer specific name and phone number. This scrolling display will only appear if set by the dealer.
If the system has called for a regeneration that will occur at the preset time of regeneration, the words “REGEN TODAY” will appear on the display.
If a water meter is installed, “GPM” flashes on the display when water is being treated, indicating gallons per minute flowing through the system.
2. REGENERATION MODE: Typically, a system is set to regenerate at a time of no water usage. If there is a
demand for water when the system is regenerating, untreated water will be delivered. When the system begins
to regenerate, the display will include information about the step of the regeneration process and the time
remaining for that step to be completed. The system runs through the steps automatically and will reset itself to
provide treated water when the regeneration has been completed.
3. MANUAL REGENERATION: Sometimes there may be a need to regenerate a unit before the control valve
calls for it. This may be needed if a period of heavy water use is anticipated.
• To initiate a manual regeneration at the next preset regeneration time, press and release the REGEN
button. The words “REGEN TODAY” will flash on the display to indicate that the system will regenerate at
the scheduled regeneration time (see the Programming Procedures section). If you pressed the REGEN
button in error, pressing the button again will cancel the command.
• To initiate a manual regeneration immediately, press and hold the REGEN button for three seconds. The
system will begin to regenerate immediately. This command cannot be canceled.
Once a manual regeneration is initiated, the unit will enter the first regeneration cycle position. Once the unit
advances to its first position and subsequent positions thereafter, (see Start Up Instructions for regeneration sequence)
the water filter will deliver water, but it will be untreated.
1FLOW RATE
GPM
8.0
CAPACITY REMAINING
2
5
TIME OF DAY MON
PM
GPM
2:408
GAL
GPM
16008
GPM
38
3
DAYS TO A REGEN
4
555 5555555
DEALER NA
REGEN UP
DOWN
NEXT
CLOCK
REGEN UP
DOWN
NEXT
CLOCK
REGEN UP
DOWN
NEXT
CLOCK
REGEN UP
DOWN
NEXT
CLOCK
REGEN UP
DOWN
NEXT
CLOCK
REGENERATION MODE
BACKWASH
8:22
MANUAL REGEN
REGEN TODAY MON
GPM
2:408
PM
REGEN TODAY and TIME OF DAY
will ash alternately if a regeneration
is expected tonight.
REGEN UP
DOWN
NEXT
CLOCK


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Hague Filter Owner's Manual
4. POWER LOSS AND BATTERY REPLACEMENT: If an extended power outage occurs,
the control valve will retain the time of day settings until the board’s battery is depleted. Once
the battery is depleted, the display will appear dark and absent of any information. If this occurs,
following these steps will determine if the problem is a low battery or a board failure.
To determine if the battery is depleted:
1. Remove valve cover. Disconnect power from PC Board at the four pin connector at the
bottom of the board.
2. Remove battery. Reference the Parts Breakdown section of this manual for location.
3. Wait five minutes for board to de-energize.
4. With the battery out, re-connect the power supply to the board. The board’s display
should begin to show information.
This indicates that the board is operating correctly. If the display does not work, call installing dealer for service.
5. To replace with new battery, unplug transformer from outlet. Install a 3 volt Lithium Coin Cell type 2032 battery, available at most stores.
Plug unit back into outlet.
It is important to replace the battery with the valve unplugged to avoid causing a short and potentially ruining the board.
6. Reset the time of day (see programming procedures) and initiate regeneration (see operating displays and maintenance).
If these procedures do not remedy the problem, please consult the installing dealer for service.
5. ERROR MESSAGE: If the word “ERROR” appears and flashes alternately with the dealer name and phone

valve was not able to function properly.
6. OZONE GENERATOR AND MAINTENANCE (OPTIONAL FEATURE): In severe cases where
nuisance bacteria* conditions exist, the dealer may have installed an ozone generator (Part #OZ1-A). While these
bacteria are harmless to human health, they can produce a slime and occasionally a taste and odor problem that
can be a “nuisance”. The ozone generator produces a controlled amount of ozone which is introduced to the
tank during the regeneration cycle. This ozone will reduce the slime build up that can occur within the system
and also reduce the associated taste and odors.
The ozone generator is a serviceable item. For optimal
performance, yearly replacement of the ozone check valve and
injector is necessary. Over time, ozone generator cells become
clogged with debris, lose their capability, and require replacement.
When an ozone generator fails due to the need of cell replacement,
it will trigger an alarm in the system. A “Service Ozone” indicator
will appear on the screen of the valve controller which signals that
a cell needs replacement.
This maintenance should be performed by the servicing dealer.
Contact dealer for more information.
*Nuisance bacteria refers to iron and sulfate reducing bacteria which is harmless to human health, however can cause
slime, and taste and odor issues.
BATTERY REPLACEMENT
ERROR SCREEN
ERROR
106
CALL FOR SERVICE
OZONE GENERATOR

SERVICE OZONE SCREEN
SERVICE OZONE

12
Hague Filter Owner's Manual
PROBLEM CAUSE CORRECTION
1. No display on
PC board
A. Depleted battery A. See Operating Display and Maintenance section
B. Control valve power adapter not plugged into outlet
or power cord end not connected to PC board
connection
B. Plug power adapter into outlet or connect
power cord end to PC board connection
C. Improper power supply C. Verify proper voltage is being delivered to
PC board
D. Defective power adapter D. Replace power adapter
 E. Replace PC board
F. No power at electric outlet F. Repair outlet or use working outlet
2. PC board does not display
correct time
of day
A. Power adapter plugged into electric outlet controlled
by light switch A. Use uninterrupted outlet
B. Tripped breaker switch and/or tripped GFI B. Reset breaker switch and/or GFI switch
C. Power outage
C. Reset time of day. If PC board has battery
back up present the battery may be depleted. See
front cover and drive assembly drawing
for instructions.
D. Defective PC board D. Replace PC board
3. Display does not indicate
that water is flowing.
Refer to user instructions
for how the display
indicates water
is flowing.
A. Bypass valve in bypass position A. Turn bypass handles to place bypass in
service position
B. Meter is not connected to meter connection on PC
board
B. Connect meter to three pin connection labeled
METER on PC board
C. Restricted/stalled meter turbine C. Remove meter and check for rotation or
foreign material
D. Meter wire not installed securely into three
pin connector
D. Verify meter cable wires are installed securely into
three pin connector labeled METER
E. Defective meter E. Replace meter
F. Defective PC board F. Replace PC board
4. Control valve regenerates
at wrong time of day
A. Power outage
A. Reset time of day. If PC board has battery
back up present the battery may be depleted. See
front cover and drive assembly drawing
for instructions.
B. Time of day not set correctly B. Reset to correct time of day
C. Time of regeneration set incorrectly C. Reset regeneration time
D. Control valve set at “on 0” (immediate regeneration) D. Check programming setting and reset to NORMAL
(for a delayed regen time)
E. Control valve set at “NORMAL + on 0”
(delayed and/or immediate)
E. Check programming setting and reset to NORMAL
(for a delayed regen time)
5. Time of day flashes on
and off A. Power outage
A. Reset time of day. If PC board has battery
back up present the battery may be depleted. See
front cover and drive assembly drawing
for instructions.
6. Control valve does not
regenerate automatically
when the correct button(s)
is depressed and held.
For timeclock valves the
buttons are ▲ &▼.
For all other valves the
button is REGEN.
A. Broken drive gear or drive cap assembly A. Replace drive gear or drive cap assembly
B. Broken piston rod B. Replace piston rod
C. Defective PC board C. Defective PC board
D. Cover installed incorrectly D. Reinstall cover


13
Hague Filter Owner's Manual
7. Control valve does not
regenerate automatically
but does when the correct
button(s) is depressed and
held. For timeclock valves
the buttons are ▲ &▼.
For all other valves the
button is REGEN.
A. Bypass valve in bypass position A. Turn bypass handles to place bypass in
service position
B. Meter is not connected to meter connection on PC
board
B. Connect meter to three pin connection labeled
METER on PC board
C. Restricted/stalled meter turbine C. Remove meter and check for rotation or
foreign material
D. Incorrect programming D. Check for programming error
E. Meter wire not installed securely into three
pin connector
E. Verify meter cable wires are installed securely into
three pin connector labeled METER
F. Defective meter F. Replace meter
G. Defective PC board G. Replace PC board
8. Hard or untreated water
is being delivered
A. Bypass valve is open or faulty A. Fully close bypass valve or replace
B. Media is exhausted due to high water usage B. Check program settings or diagnostics for abnormal
water usage
C. Meter not registering C. Remove meter and check for rotation or
foreign material
D. Water quality fluctuation D. Test water and adjust program
values accordingly
E. No regenerant or low level of regenerant in
regenerant tank E. Add proper regenerant to tank
F. Control fails to draw in regenerant F. Refer to Troubleshooting Guide number 12
G. Insufficient regenerant level in regenerant tank
G. Check refill setting in programming. Check refill
flow control for restrictions or debris and clean or
replace
H. Damaged seal/stack assembly H. Replace seal/stack assembly
I. Control valve body type and piston type
mix matched
I. Verify proper control valve body type and
piston type match
J. Fouled media bed J. Replace media bed
9. Control valve uses too
much regenerant
A. Improper refill setting A. Check refill setting
B. Improper program settings
B. Check program setting to make sure
they are specific to the water quality and
application needs
C. Control valve regenerates frequently C. Check for leaking fixtures that may be exhausting
capacity or system is undersized
10. Residual regenerant
being delivered to
service
A. Low water pressure A. Check incoming water pressure – water pressure
must remain at minimum of 25 psi
B. Incorrect, damaged, or restricted injector B. Replace injector with correct size for
the application
C. Restricted drain line C. Check drain line for restrictions or debris
and clean
11. Excessive water in
regenerant tank
A. Improper program settings A. Check refill setting
B. Plugged injector B. Remove injector and replace
C. Drive cap assembly not tightened in properly C. Re-tighten the drive cap assembly
D. Damaged seal/stack assembly D. Replace seal/stack
E. Restricted or kinked drain line E. Check drain line for restrictions or debris and or
unkink drain line
F. Plugged backwash flow controller F. Remove backwash flow controller and clean
or replace
G. Missing refill flow controller G. Replace refill flow controller
PROBLEM CAUSE CORRECTION


14
Hague Filter Owner's Manual
12. Control valve fails to
draw in regenerant
A. Injector is plugged A. Remove injector and clean or replace
B. Faulty regenerant piston B. Replace regenerant piston
C. Regenerant line connection leak C. Inspect regenerant line for air leak
D. Drain line restriction or debris cause excess back
pressure
D. Inspect drain line and clean to
correct restriction
E. Drain line too long or too high E. Shorten length and or height
F. Low water pressure F. Check incoming water pressure – water
pressure must remain at minimum of 25 psi
13. Water running to drain
A. Power outage during regeneration
A. Upon power being restored control will finish
the remaining regeneration time. Reset time of
day. If PC board has battery back up present the
battery may be depleted. See front cover and drive
assembly drawing for instructions.
B. Damaged seal/stack assembly B. Replace seal/stack assembly
C. Piston assembly failure C. Replace piston assembly
D. Drive cap assembly not tightened in properly D. Re-tighten the drive cap assembly
14. E1, Err – 1001,
Err – 101 =
Control unable
to sense motor
movement
A. Motor not inserted full to engage pinion, motor
wires broken or disconnected
A. Disconnect power, make sure motor is fully engaged,
check for broken wires, make sure
two pin connector on motor is connected to the two
pin connection on the PC board labeled MOTOR.
Press NEXT and REGEN buttons for
3 seconds to resynchronize software with piston
position or disconnect power supply from PC board
for 5 seconds and then reconnect.
B. PC board not properly snapped into drive bracket
B. Properly snap PC board into drive bracket and
then Press NEXT and REGEN buttons for 3 seconds
to resynchronize software with piston position
or disconnect power supply from PC board for 5
seconds and then reconnect.
C. Missing reduction gears C. Replace missing gears
15. E2, Err – 1002, Err – 102
= Control valve motor
ran too short and was
unable to find the next
cycle position and
stalled
A. Foreign material is lodged in control valve
A. Open up control valve and pull out piston assembly
and seal/stack assembly for inspection. Press NEXT
and REGEN buttons for
3 seconds to resynchronize software with piston
position or disconnect power supply from PC board
for 5 seconds and then reconnect.
B. Mechanical binding
B. Check piston and seal/stack assembly, check
reduction gears, check drive bracket and main drive
gear interface. Press NEXT and REGEN buttons for
3 seconds to resynchronize software with piston
position or disconnect power supply from PC board
for 5 seconds and then reconnect.
C. Main drive cap too tight
C. Loosen drive cap assembly. Press NEXT and REGEN
buttons for 3 seconds to resynchronize software
with piston position or disconnect power supply
from PC board for 5 seconds and then reconnect.
D. Improper voltage being delivered to PC board
D. Verify that proper voltage is being supplied.
Press NEXT and REGEN buttons for 3 seconds to
resynchronize software with piston position or
disconnect power supply from PC board for 5
seconds and then reconnect.
PROBLEM CAUSE CORRECTION


15
Hague Filter Owner's Manual
16. E3, Err – 1003, Err – 103 =
Control valve motor ran
too long and was unable
to find the next cycle
position
A. Motor failure during a regeneration
A. Check motor connections then Press NEXT and
REGEN buttons for 3 seconds to resynchronize
software with piston position or disconnect power
supply from PC board for 5 seconds
and then reconnect.
B. Foreign matter built up on piston and stack
assemblies creating friction and drag enough
to time out motor
B. Replace piston and stack assemblies. Press NEXT
and REGEN buttons for 3 seconds to resynchronize
software with piston position
or disconnect power supply from PC board
for 5 seconds and then reconnect.
C. Drive bracket not snapped in properly and out
enough that reduction gears and drive gear do not
interface
C. Snap drive bracket in properly then Press
NEXT and REGEN buttons for 3 seconds to
resynchronize software with piston position
or disconnect power supply from PC board
for 5 seconds and then reconnect.
17. E4, Err – 1004, Err – 104
= Control valve motor
ran too long
and timed out trying
to reach home position
A. Drive bracket not snapped in properly and out enough
that reduction gears and drive gear do
not interface
A. Snap drive bracket in properly then Press
NEXT and REGEN buttons for 3 seconds to
resynchronize software with piston position
or disconnect power supply from PC board
for 5 seconds and then reconnect.
18. Err – 1006, Err – 106,
Err – 116 = MAV/ SEPS/
NHBP/ AUX MAV valve
motor ran too long
and unable to find the
proper park position
Motorized Alternating
Valve = MAV
Separate Source = SEPS
No Hard Water Bypass =
NHBP
Auxiliary MAV = AUX MAV
A. Control valve programmed for ALT A or B,
nHbP, SEPS, or AUX MAV with out having
a MAV or NHBP valve attached to operate
that function
A. Press NEXT and REGEN buttons for 3 seconds
to resynchronize software with piston position
or disconnect power supply from PC board for
5 seconds and then reconnect. Then reprogram valve
to proper setting

PC board
B. Connect MAV/NHBP motor to PC board two pin
connection labeled DRIVE. Press NEXT and REGEN
buttons for 3 seconds to resynchronize software
with piston position or disconnect power supply
from PC board for 5 seconds
and then reconnect.
C. MAV/NHBP motor not fully engaged with reduction
gears
C. Properly insert motor into casing, do not force into
casing Press NEXT and REGEN buttons for
3 seconds to resynchronize software with piston
position or disconnect power supply from PC board
for 5 seconds and then reconnect.
D. Foreign matter built up on piston and stack
assemblies creating friction and drag enough
to time out motor
D. Replace piston and stack assemblies. Press NEXT
and REGEN buttons for 3 seconds to resynchronize
software with piston position
or disconnect power supply from PC board
for 5 seconds and then reconnect.
19. Err – 1007, Err – 107,
Err – 117 = MAV/ SEPS/
NHBP/AUX MAV valve
motor ran too short
(stalled) while looking
for proper park position
Motorized Alternating
Valve = MAV
Separate Source = SEPS
No Hard Water Bypass =
NHBP
Auxiliary MAV = AUX MAV
A. Foreign material is lodged in
MAV/NHBP valve
A. Open up MAV/NHBP valve and check piston and
seal/ stack assembly for foreign material. Press NEXT
and REGEN buttons for 3 seconds
to resynchronize software with piston position
or disconnect power supply from PC board for
5 seconds and then reconnect.
B. Mechanical binding
B. Check piston and seal/stack assembly, check
reduction gears, drive gear interface, and check
MAV/NHBP black drive pinion on
motor for being jammed into motor body.
Press NEXT and REGEN buttons for 3 seconds to
resynchronize software with piston position or
disconnect power supply from PC board for 5
seconds and then reconnect.
PROBLEM CAUSE CORRECTION


16
Hague Filter Owner's Manual
PROBLEM CAUSE CORRECTION
20. Err – 109 A. Invalid motor state detected 
21. Err – 201 A. Invalid regeneration cycle step detected A. Replace PC board
22. Err – 204 = Leak
detected
A. Occurs when dP input is active for “ALARM” and the
input is closed. The alarm buzzer will activate and the
screen will display the error.
A. Check for low flow leak. Press NEXT and REGEN
buttons for 3 seconds to resynchronize software
with piston position or disconnect power supply
from PC Board for 5 seconds
and then reconnect to clear error.
23. Err – 400*
Memory Errors
*(All 400 errors pertain to
memory related errors)
A. Depleted Battery A. See Operating Display and Maintenance section
B. Defective PC Board B. Replace PC board


17
Hague Filter Owner's Manual
NOTE: Battery Location
FRONT COVER AND DRIVE ASSEMBLY
Item No. Part No. Description Qty.
1CV4381-01 Hague Filter Cover 1
2 CV3107-1 Motor 1
3 CV3002A Drive bracket & spring clip
(Includes #5, #6) 1
4CV4377WF WF Replacement Board 1
5 CV3110 Drive gear, 12 x 36 3
6 CV3109 Drive gear cover 1
Not Shown CV3186 Transformer, 110V-12V 1
14
2
5
6
3
Replacement Parts

18
Hague Filter Owner's Manual
For Air Filter Systems Only
PISTON ASSEMBLY
Item No. Part No. Description Qty.
1CV3005 1” spacer stack assembly 1
CV3430 1.25” spacer stack assembly 1
2 CV3004 Drive cap assembly 1
3 CV3135 O-ring 228 1
4
CV3011 1” piston assembly downflow 1
 1” piston assembly upflow 1
CV3407 1.25” piston assembly downflow 1
5 CV3174 Regenerant piston 1
6
CV3001 1” body assembly downflow 1
CV3001UP 1” body assembly upflow 1
CV3020 1.25” body assembly downflow 1
7 CV3946 Wide Drive backplate 1
Not
Shown
 Top basket softener (optional) 1
CD1249WR Top basket filter 1
Not
Shown OV32DN32 Internal check valve 1
1
5
47
8
3
2
Replacement Parts

19
Hague Filter Owner's Manual
NOTE: Only Used on
Air Filter Systems
BYPASS VALVE
Item No. Part No. Description Qty.
1 CV3006 Bypass assembly 1
2 CV3147 Bypass handles 2
1
CHECK VALVE ASSEMBLY
Item No. Part No. Description Qty.
1 Air check valve assembly 1
Although no tools are necessary to assemble or
disassemble the valve, the Service Wrench, (shown
in various positions on the valve) is available to aid in
assembly or disassembly.

Loosens Injector
And
Bypass Caps
Loosens Drive Cap
Replacement Parts

20
Hague Filter Owner's Manual
INJECTOR ASSEMBLIES
Item No. Part No. Description Qty.
1 CV3176 Injector cap 1
2 CV3152 O-ring 135 1
3 Injector screen 1
4 Injector assembly plug 1
5
 A injector assembly, 
1
 B injector assembly, 
 C injector assembly, 
 D injector assembly, 
 E injector assembly, 
 F injector assembly, 
 G injector assembly, 
 H injector assembly, 
 I injector assembly, 
 J injector assembly, 
 K injector assembly, 
not shown CV3170 O-ring 011, lower *
not shown CV3171 O-ring 013, upper *
*The injector plug and the injector each use one lower and one upper o-ring
WATER METER AND METER PLUG
Item No. Part No. Description Qty.
1 CV3151 Nut, 1” QC 1
2 CV3003 Meter assembly, includes items 3 & 4 1
3 Turbine assembly 1
4 CV3105 O-ring 215 1
5 Meter plug assembly 1
Replacement Parts