Hanna Instruments HI97769 User manual

Hanna Instruments Inc., 584 Park East Drive, Woonsocket, RI 02895 USA
www.hannainst.com
INSTRUCTION MANUAL
HI97769
Anionic Surfactants
Photometer

All rights are reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner,
Hanna Instruments Inc., Woonsocket, Rhode Island, 02895, USA.
Hanna Instruments reserves the right to modify the design, construction, or appearance of its products without advance notice.
TABLE OF CONTENTS
1. Preliminary Examination ...............................3
2. Safety Measures..............................................3
3. Abbreviations .................................................4
4. Specifications..................................................4
5. Description......................................................5
5.1. General Description & Intended Use .................... 5
5.2. Functional Description........................................ 6
5.3. Precision & Accuracy...........................................7
5.4. Principle of Operation.........................................7
5.5. Optical System...................................................7
6. General Operations ........................................8
6.1. Meter Validation: CAL Check™ & Calibration....... 8
6.2. GLP.................................................................10
6.3. Logging Data & Log Recall ...............................10
6.4. General Setup.................................................. 11
6.5. Reagents & Accessories ....................................13
6.6. Contextual Help ...............................................13
6.7. Battery Management ....................................... 13
7. Photometer...................................................14
7.1. Proper Use of Dropper Bottle.............................14
7.2. Glass Vial & Cuvette Preparation....................... 14
8. Method Procedure ........................................15
9. Warning & Error Descriptions.......................18
10. Battery Replacement...................................19
11. Accessories ..................................................19
11.1. Reagent Sets.................................................19
11.2. Other Accessories ...........................................19
Certification .......................................................20
Recommendations for Users..............................20
Warranty............................................................20
Dear Customer,
Thank you for choosing a Hanna Instruments®product.
Please read this instruction manual carefully before using this instrument as it provides the necessary
information for correct use of this instrument as well as a precise idea of its versatility.
If you need additional technical information, do not hesitate to e‑mail us at [email protected].
Visit www.hannainst.com for more information about Hanna Instruments and our products.

3 Preliminary Examination
1. PRELIMINARY EXAMINATION
Remove the instrument and accessories from the packaging and examine it carefully. For further assistance,
please contact your local Hanna Instruments office®or email us at [email protected].
Each HI97769C is delivered in a rugged carrying case and is supplied with:
• Sample cuvette (2 pcs.)
• Sample cuvette cap (2 pcs.)
• Plastic stopper (2 pcs.)
• A ZERO ‑ CAL Check™Cuvette A
• HI97769B ‑ CAL Check Cuvette B for Anionic Surfactants
• Cloth for wiping cuvettes
• 1.5V AA Alkaline battery (3 pcs.)
• CAL Check standard certificate
• Quick reference guide with instructions for manual download and instrument quality certificate
Each HI97769 is delivered in a cardboard box and is supplied with:
• Sample cuvette (2 pcs.)
• Sample cuvette cap (2 pcs.)
• Plastic stopper (2 pcs.)
• 1.5V AA Alkaline battery (3 pcs.)
• Quick reference guide with instructions for manual download and instrument quality certificate
Note: Save all packing material until you are sure that the instrument works correctly. Any damaged or defective
item must be returned in its original packing material with the supplied accessories.
2. SAFETY MEASURES
• The chemicals contained in the reagent kits may be hazardous if improperly handled.
• Read the Safety Data Sheets (SDS) before performing tests.
•
Safety equipment: Wear suitable eye protection and clothing when required, and follow instructions
carefully.
•
Reagent spills: If a reagent spill occurs, wipe up immediately and rinse with plenty of water.
If reagent contacts skin, rinse the affected area thoroughly with water. Avoid breathing released
vapors.
•
Waste disposal: For proper disposal of reagent kits and reacted samples, contact a licensed waste
disposal provider.

Abbreviations 4
3. ABBREVIATIONS
mg/L milligrams per liter (ppm)
mL milliliter
°C degree Celsius
°F degree Fahrenheit
EPA US Environmental Protection Agency
GLP Good Laboratory Practice
HDPE High Density Polyethylene
LED Light Emitting Diode
NIST National Institute of Standards and Technology
4. SPECIFICATIONS
Anionic Surfactants
Range 0.00 to 3.50 mg/L (as SDBS)
Resolution 0.01 mg/L
Accuracy ±0.04 mg/L ±3% of reading at 25 °C
Method
Adaptation of the US EPA Method 425.1 and Standard Methods for
the Examination of Water & Wastewater, 20th Edition, 5540C, Anionic
Surfactants as MBAS
Measurement System
Light source Light Emitting Diode
Bandpass filter 610 nm
Bandpass filter bandwidth 8 nm
Bandpass filter wavelength accuracy ±1.0 nm
Light detector Silicon photocell
Cuvette type Round 24.6 mm diameter (22 mm inside)
Additional Specifications
Auto logging 50 readings
Display 128×64 pixel B/W LCD with backlight
Auto‑off After 15 minutes of inactivity (30 minutes before a READ measurement)
Battery type 1.5 V AA Alkaline (3 pcs.)
Battery life >800 measurements (without backlight)
Environment 0 to 50 °C (32 to 122 °F); 0 to 100% RH, non‑serviceable
Dimensions 142.5×102.5×50.5 mm (5.6×4.0×2.0")
Weight (with batteries) 380 g (13.4 oz.)
Case ingress protection rating IP67, floating case

5 Description
5. DESCRIPTION
5.1. GENERAL DESCRIPTION & INTENDED USE
The HI97769 is an auto‑diagnostic portable photometer that benefits from Hanna’s®years of experience as
a manufacturer of analytical instruments. It has an advanced optical system that uses a Light Emitting Diode
(LED) and a narrow band interference filter that allows for accurate and repeatable readings.
The optical system is sealed from outside dust, dirt and water. The meter uses an exclusive positive‑locking
system to ensure that the cuvettes are placed into the holder in the same position every time.
With the CAL Check™ functionality, users are able to validate the performance of the instrument at any time
and apply a user calibration (if necessary). Hanna Instruments®CAL Check cuvettes are made with NIST
traceable standards.
The built‑in tutorial mode guides users step‑by‑step through the measurement process. It includes all steps
required for sample preparation, the required reagents and quantities.
The HI97769 meter measures the anionic surfactants content in water samples in the 0.00 to 3.50 mg/L (ppm)
range. The method is an adaptation of the US EPA Method 425.1 and Standard Methods for the Examination
of Water & Wastewater, 20th Edition, 5540C, Anionic Surfactants as MBAS.
The HI97769 photometer is a compact and versatile meter suitable for field or bench measurements, featuring a:
• Sophisticated optical system
• Meter validation using certified CAL Check cuvettes
• Tutorial mode guides the user step‑by‑step
• Auto logging
• Waterproof IP67, floating case
• GLP features

Description 6
5.2. FUNCTIONAL DESCRIPTION
SN: XXXXXXXXXXXX
HI97769
1. ON/OFF power button
2. Keypad
3. Liquid Crystal Display (LCD)
4. Cuvette holder
5. Indexing mark
6. Battery cover
Keypad Description
The keypad contains 3 direct keys and 3 functional keys with the following functions:
Press the functional key to perform the function displayed above it on the LCD.
Press and hold to power off/on. Press briefly to return to the previous screen.
Press to access the menu screen.
Press to display the context‑sensitive help menu.

7 Description
5.3. PRECISION & ACCURACY
Precision is how closely repeated measurements are to one another. Precision is usually expressed as standard
deviation (SD).
Accuracy is defined as the closeness of a test result to the true value.
Although good precision suggests good accuracy, precise results can be inaccurate. The figure explains these
definitions.
5.4. PRINCIPLE OF OPERATION
Absorption of light is a typical phenomenon of interaction between electromagnetic radiation and matter.
When a light beam crosses a substance, some of the radiation may be absorbed by atoms, molecules or crystal
lattices. Photometric chemical analysis is based on specific chemical reactions between a sample and reagent
to produce a light‑absorbing compound.
If pure absorption occurs, the fraction of light absorbed depends both on the optical path length through the
matter and on the physical‑chemical characteristics of the substance according to the Lambert‑Beer Law. If all
other factors are constant, the concentration "c" can be calculated form the absorbance of the substance.
Lambert‑Beer Law:
– log I/Io= elc d
or
A = elc d
Io= intensity of incident light beam
I= intensity of light beam after absorption
el= molar extinction coefficient at wavelength l
c = molar concentration of the substance
d = optical path through the substance
5.5. OPTICAL SYSTEM
The internal reference system (reference detector) of the HI97769 photometer compensates for any drifts due
to power fluctuations or ambient temperature changes, providing a stable source of light for your blank (zero)
measurement and sample measurement.
LED light sources offer superior performance compared to tungsten lamps. LEDs have a much higher luminous
efficiency, providing more light while using less power. They also produce little heat, which could otherwise
affect electronic stability. LEDs are available in a wide array of wavelengths, whereas tungsten lamps have
poor blue/violet light output.
Improved optical filters ensure greater wavelength accuracy and allow a brighter, stronger signal to be received.
The end result is higher measurement stability and less wavelength error.

General Operations 8
A focusing lens collects all of the light that exits the cuvette, eliminating errors from cuvette imperfections and
scratches, eliminating the need to index the cuvette.
Instrument Block Diagram
6. GENERAL OPERATIONS
6.1. METER VALIDATION: CAL CHECK™ & CALIBRATION
Validation of the HI97769 involves verifying the concentration of the certified CAL Check standards. The CAL Check
screen guides the user step‑by‑step through the validation process and user calibration (if necessary).
WARNING: Do not use any solutions or standards other than the Hanna Instruments
®
CAL Check Standards.
For accurate validation and calibration results, please perform these at room temperature, 18 to 25 ° C
(64.5 to 77.0 ° F).
Note: CAL Check Standards will not read the specified value in measurement mode. Protect the CAL Check
cuvettes from direct sunlight by keeping them in the original packing. Store between 5 and 30 ° C (41 to 86 ° F),
do not freeze.
To perform a CAL Check:
1. Press CAL Check from measurement mode.
The “Not Available“message or the date, time and status of the last CAL Check will be displayed on the
screen.
2. Press Check to start a new CAL Check. Press the key at any time to abort the validation process.

9 General Operations
3. Use the functional keys to enter the certificate value of the calibration standard found on the CAL Check™
Standard Certificate. Press Next to continue.
Note: This value will be saved in the instrument for future validation. If a new set of calibration standards
is obtained please update the certificate value.
4. Insert the A ZERO CAL Check Cuvette A then press Next to continue. The “Please wait...“message will be
displayed during the measurement.
5. Insert the HI97769B CAL Check Cuvette B then press Next to continue. The “Please wait...“message will
be displayed during the measurement.
6. When the CAL Check is complete the display will show one of the following messages and the value
obtained during the measurement:
• “PASSED“: The measured value is within the accuracy specification, no user calibration is required.
• “OUT OF SPECIFICATION“ and Calibrate is available: The measured value is near the expected
value. To update the user calibration press Calibrate. Press Accept to confirm or Cancel to return to
the previous screen.
• “OUT OF SPECIFICATION“: A user calibration is not allowed, the measured value is outside of the tolerance
window. Check the certified value, expiration date and clean the outside of the cuvette. Repeat the CAL Check
procedure. If this error continues contact your nearest Hanna Instruments®Customer Service Center.

General Operations 10
6.2. GLP
Press the key to enter the menu. Use the functional keys to select GLP and press Select. Good Laboratory
Practice (GLP) shows the date and time of the last user calibration (if available) or factory calibration. To erase
the last user calibration and to clear the CAL Check™press Clear and follow the prompts. Press Yes to erase
and return to the factory calibration data or No to exit the clear procedure.
6.3. LOGGING DATA & LOG RECALL
The instrument features a data autolog function to help users keep track of all measurements. Every time a
measurement is made the data is automatically saved. The data log can hold 50 individual measurements.
When the data log is full (50 data points) the meter will rewrite the oldest data point.
Viewing and deleting the data is possible using the Log Recall menu.
Press the key to enter the menu. Use the functional keys to select Log Recall and press Select.
Use the functional keys to highlight a log and press Info to view additional information about the log. From
this screen Next and Previous can be used to view other logs.
Press Delete to erase logged data. After pressing Delete a prompt on display is asking for confirmation.
Press No or the key to return to the previous screen.
Press Yes to delete selected log.
Press Del All to erase all the logged data. If Del All is pressed follow the prompt to confirm. Press Yes to delete
all logged data, No or the key to return to the log recall.

11 General Operations
6.4. GENERAL SETUP
Press the key to enter the menu. Use the functional keys to select Setup and press Select. Use the
functional keys to highlight desired option.
Backlight
Option: 0 to 100 %
Press Modify to access the backlight intensity. Use the functional keys to increase or decrease the value. Press
Accept to confirm or the key to return to the Setup menu without saving the new value.
Contrast
Option: 0 to 100 %
Press Modify to change the display’s contrast. Use the functional keys to increase or decrease the value. Press
Accept to confirm the value or the key to return to the Setup menu without saving the new value.
Date & Time
Press Modify to change the date and time. Press the functional keys to highlight the value to be modified
(year, month, day, hour, minute or second). Press Edit to modify the highlighted value. Use the functional
keys to change the value.
Press Accept to confirm or the key to return to the previous screen.
Time Format
Option: AM/PM or 24-hour
Press the functional key to select the desired time format.
Date Format
Press Modify to change the date format. Use the functional keys to select the desired format. Press Accept to
confirm or the key to return to the Setup menu without saving the new format.

General Operations 12
Decimal Separator
Option: Comma ( , ) or Period ( . )
Press the functional key to select the desired decimal separator.
The decimal separator is used on the measurement screen.
Language
Press Modify to change the language. Use the functional keys to select the desired language. Press Accept to
choose one of the languages installed.
Beeper
Option: Enable or Disable
When enabled, a short beep is heard every time a key is pressed.
A long beep alert sounds when the pressed key is not active or an error is detected.
Press the functional key to enable or disable the beeper.
Tutorial
Option: Enable or Disable
When enabled, the user will be guided step‑by‑step through the measurement
procedure.
Meter Information
Press Select to view the model, serial number, firmware version and selected language. Press the key
to return to the Setup menu.
Restore Factory Settings
Press Select to reset to factory settings. Press Accept to confirm or Cancel to exit without restoring the factory
settings.

13 General Operations
6.5. REAGENTS & ACCESSORIES
Press the key to enter the menu. Use the functional keys to select Reagents / Accessories and press Select
to access a list of reagents and accessories. To exit press the key.
6.6. CONTEXTUAL HELP
The HI97769 offers an interactive contextual help mode that assists the user at any time. To access the help
screen press the key.
The instrument will display additional information related to the current screen. To read all the available
information, scroll the text using the functional keys.
To exit help mode press the or the key and the meter will return to the previous screen.
6.7. BATTERY MANAGEMENT
The meter will perform an auto‑diagnostic test when it is powered on. During this test, the Hanna Instruments
®
logo will appear on the LCD. If the auto‑diagnostic test was successful, the meter is ready for use. The battery
icon on the LCD will indicate the battery status:
Battery is full. Battery is below 10%.
Replace the batteries soon.
Battery is low.
Replace the batteries with new ones.
To conserve battery, the meter will turn off automatically after 15 minutes of inactivity. If a zero reading
has been done but not a read, auto‑off time is increased to 30 minutes.

Photometer 14
7. PHOTOMETER
7.1. PROPER USE OF DROPPER BOTTLE
1. Tap the dropper on the table several times and
wipe the outside of the tip with a cloth.
2. Always keep the dropper bottle in a vertical
position while dosing the reagent.
7.2. GLASS VIAL & CUVETTE PREPARATION
Proper mixing is very important for reproducibility of the measurements. The proper mixing technique is listed
in the method procedure.
(a) Invert the glass vial a couple of times or for a specified time: hold the glass vial in
the vertical position. Turn the glass vial upside‑down and wait for all of the solution
to flow to the cap end, then return the glass vial to the upright vertical position and
wait for all of the solution to flow to the glass vial bottom. This is one inversion. The
correct speed for this mixing technique is 10 to 15 complete inversions in 30 seconds.
This mixing technique is indicated with “invert to mix” and the following icon:
(b)
The mixing method is indicated with “shake vigorously“using the following icon:
In order to avoid reagent leaking and to obtain more accurate measurements,
close the cuvette first with the supplied HDPE plastic stopper and then the
black cap.
Whenever the cuvette is placed into the measurement holder, it must be dry outside and
free of fingerprints, oil or dirt. Wipe it thoroughly with HI731318 microfiber cleaning
cloth or a lint‑free wipe prior to insertion.
Shaking the cuvette can generate bubbles in the sample, causing higher readings. To obtain
accurate measurements, remove such bubbles by swirling or by gently tapping the cuvette.
Do not let the reacted sample stand too long after reagent has been added. For best
accuracy, respect the timings described in the method.
It is possible to take multiple readings in a row, but it is recommended to take a new zero reading for each
sample and to use the same cuvette for zeroing and measurement when possible.
Discard the sample immediately after the reading has been taken, or the glass might become permanently stained.
All the reaction times reported in this manual are at 25 °C (77 °F). In general, the reaction time should be
increased for temperatures lower than 20 °C (68 °F), and decreased for temperatures higher than 25 °C (77 °F).

15 Method Procedure
8. METHOD PROCEDURE
REQUIRED REAGENTS
Code Description Quantity
HI95769A‑0 Anionic Surfactants Reagent A 4 drops
HI95769B‑0 Anionic Surfactants Reagent B 2 drops
‑ Chloroform Reagent 10 mL
DEIONIZED120 Deionized Water 15 mL
REAGENT SETS
HI95769‑01 Anionic Surfactants Reagent ‑ 40 tests
For other accessories see ACCESSORIES section.
MEASUREMENT PROCEDURE
Note: If tutorial mode is disabled follow the measurement procedure below. If the tutorial mode is enabled,
press Measure and follow the messages on the screen.
• Fill the graduated glass vial with 25 mL of sample.
Note: For improved accuracy the use of class A laboratory pipette
is recommended.
• Add 2 drops of HI95769A‑0 Anionic Surfactants Reagent A and 2 drops
of HI95769B‑0 Anionic Surfactants Reagent B.
• Replace the cap and invert to mix, the solution will turn blue.
• Add 10 mL of Chloroform.
Note: Chloroform is more dense than water and will sink to the bottom
of the graduated glass vial.
• Invert the vial twice and remove the cap to release any pressure that
has built up.
• Replace the cap and shake it vigorously for 30 seconds.
Note: Ensure the cap is secure when shaking.
25 mL
×2 ×2
10 mL

Method Procedure 16
• Press Zero and the display will show a 2 minute countdown. Alternatively, wait 2 minutes then press
Zero twice. To stop the timer press Stop or to start the 2 minute timer press 2:00 min. During this period
the chloroform layer separates from the aqueous layer, the color of the aqueous layer will fade slightly,
while the chloroform layer will turn blue.
• Remove the cap.
•
Remove the upper aqueous layer using the long plastic pipette, do not remove
the lower chloroform layer.
• Add 15 mL of deionized water to the vial (up to the 25 mL mark).
• Add 2 drops of HI95769A‑0 Anionic Surfactants Reagent A.
•
Invert the vial twice and remove the cap to release any pressure that has
built up.
• Replace the cap and shake it vigorously for 30 seconds.
Note: Ensure the cap is secure when shaking.
• Press Start and the display will show a 2 minute countdown. Alternatively, wait 2 minutes then press Zero.
To stop the timer press Stop. During this period, the chloroform layer separates from the aqueous layer.
• Remove the cap.
•
Insert a clean plastic pipette below the upper aqueous layer to transfer the lower
chloroform layer into a cuvette. Do not transfer any of the upper aqueous layer.
Notes: The solution in the cuvette must be clear. If the solution is cloudy, the separation between the chloroform and
aqueous layer can be improved by gently warming the vial (holding the vial in your hand). If the chloroform layer
×2

17 Method Procedure
contains some aqueous drops hanging on the cuvette wall, gently swirl or invert the cuvette. It is important to transfer
at least 7 mL of chloroform layer into the measurement cuvette, thus up to 0.5 cm (1/4”) below the 10 mL mark.
If the transferred volume is lower than 7 mL, the accuracy of the test may be affected. Please repeat the test waiting
for longer than 2 minutes to allow complete separation between the two phases.
• Replace the plastic stopper and the cap. This is the reacted sample (#2).
• Fill another cuvette with 10 mL of Chloroform Reagent (up to
the mark). Replace the plastic stopper and the cap. This is the
blank (#1).
• Insert the blank (cuvette #1) into the holder and ensure that the notch
on the cap is positioned securely in the groove.
• Press Zero. The display will show “‑0.0‑” when the meter is zeroed and ready for measurement.
• Remove the cuvette.
• Insert the reacted sample (#2) into the holder and ensure that the notch
on the cap is positioned securely in the groove.
• Press Read to start the reading. The instrument displays the result in mg/L as SDBS.
INTERFERENCES
Interference may be caused by:
• Absorption particulate matter, Cationic surfactants, Strong oxidants (Cl
2
, H
2
O
2
, S
2
O
8
2
‑etc.), Sulfide cause
negative interference
• Organic sulfates, Sulfonates cause positive interference
• Highly buffered samples or with extreme pH may exceed the buffering capacity of the reagent, pH should
be adjusted between 4 and 9 with diluted NaOH or HCl prior to addition of the reagent
#2 sample
#1 blank
#1
#2

Warning & Error Descriptions 18
9. WARNING & ERROR DESCRIPTIONS
The instrument shows clear warning messages when erroneous conditions appear and when measured values
are outside the expected range.
The information below provides an explanation of the errors and warnings, and recommended action to be taken.
There is an excess amount of ambient light reaching the detector. Ensure that
the notch on the cap is positioned securely in the groove before performing any
measurements. If the issue persists, please contact Hanna Instruments®technical
support.
The sample and the zero cuvettes are inverted. Swap the cuvettes and repeat the
measurement.
There is either too much light or the instrument can not adjust the light level.
Please check the preparation of the zero cuvette and that the sample does not
contain any debris.
The meter is either overheating or its temperature has dropped too low to operate
within published accuracy specifications. The meter must be between 0 and 50 °C
(32 and 122 °F) to perform any measurements.
Meter temperature has changed significantly since the zero measurement has been
performed. The zero measurement must be performed again.
The measured value is outside the limits of the method. Verify that the sample
does not contain any debris. Check the sample preparation and the measurement
preparation.
Date and time settings have been lost. Please reset the values. If the issue persists,
please contact Hanna Instruments technical support.
English is the only available language. Help function is not available. Restart the
meter. If the issue persists, please contact Hanna Instruments technical support.

19 Battery Replacement
Battery level is too low for the meter to function properly. Replace the batteries
with new ones.
Tutorial mode has been enabled in the Setup menu. Press Continue and follow
the prompt on the screen. Tutorial mode can be disabled in the Setup menu.
A critical error has occurred. Restart the meter. If the issue persists, please contact
Hanna Instruments®technical support.
10. BATTERY REPLACEMENT
To replace the instrument’s batteries, follow these steps:
• Turn the instrument off by pressing and holding the key.
• Remove the battery cover by turning it counterclockwise.
• Remove the old batteries, replace them with
three new 1.5V AA batteries.
• Replace the battery cover, turn it clockwise to close.
11. ACCESSORIES
11.1. REAGENT SETS
Ordering Information Description
HI95769-01 Anionic Surfactants Reagent ‑ 40 tests
11.2. OTHER ACCESSORIES
Ordering Information Description
HI7101412 HI97 series blue carrying case with 2 cuvette slots
HI731318 Cloth for wiping cuvettes (4 pcs.)
HI731331 Glass cuvette (4 pcs.)
HI731336N Cap for glass cuvette (4 pcs.)
HI740220 25 mL graduated glass vial (2 pcs.)
HI93703-50 Cuvette cleaning solution (250 mL)
HI97769-11 CAL Check™standards for Anionic Surfactants ‑ cuvette kit

Certication 20
CERTIFICATION
All Hanna®instruments conform to the CE European Directives and UK Standards.
Disposal of Electrical & Electronic Equipment. The product should not be treated as household waste.
Instead, hand it over to the appropriate collection point for the recycling of electrical and electronic equipment,
which will conserve natural resources.
Disposal of waste batteries. This product contains batteries, do not dispose of them with other household
waste. Hand them over to the appropriate collection point for recycling.
Ensuring proper product and battery disposal prevents potential negative consequences for the environment
and human health. For more information, contact your city, your local household waste disposal service, or the
place of purchase.
RECOMMENDATIONS FOR USERS
Before using this product, make sure it is entirely suitable for your specific application and for the environment
in which it is used. Any variation introduced by the user to the supplied equipment may degrade the meter’s
performance. For your and the meter’s safety do not use or store the meter in hazardous environments.
WARRANTY
The HI97769 is warranted for two years against defects in workmanship and materials when used for its
intended purpose and maintained according to instructions. This warranty is limited to repair or replacement
free of charge. Damage due to accidents, misuse, tampering, or lack of prescribed maintenance is not covered.
If service is required, contact your local Hanna Instruments
®
office. If under warranty, report the model number,
date of purchase, serial number (engraved on the bottom of the meter), and the nature of the problem. If the
repair is not covered by the warranty, you will be notified of the charges incurred. If the meter is to be returned
to Hanna Instruments, first obtain a Returned Goods Authorization (RGA) number from the Technical Service
department and then send it with shipping costs prepaid. When shipping any meter, make sure it is properly
packed for complete protection.
MAN97769 07/23