HANSCRAFT SPATOUCH 2 User manual

USER MANUAL
SPATOUCH 2

Contents
1 Hottubperformancespecications. . . . . . . . . . . . . . . . . . . . . . . . 3
2 Preparation for the installation of the hot tub . . . . . . . . . . . . . . . . . 4
2.1 Preparation of the place for installation and connection to electricity . . . . . 4
2.2 Preparation for the interior hot tub installation . . . . . . . . . . . . . . . . . . . 5
2.3 Preparation for the exterior hot tub installation . . . . . . . . . . . . . . . . . . . 5
3 Installation of the hot tub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.1 General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.2 Filling the hot tub with water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3.3 Running the power supply of the hot tub . . . . . . . . . . . . . . . . . . . . . . . 6
3.4 Programming of the hot tub control unit using the control panel . . . . . . . . 6
4 Aquatic AV audio system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
5 Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
5.1 Main information on display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
5.2 Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
5.3 Filter cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
5.4 Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
5.5 Temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
5.6 Blower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
5.7 Lighting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
5.8 Jets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
5.9 Display rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
5.10 Other settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
5.11 Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
5.12 Hold-on mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
5.13 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
6 Trouble shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
7 Upkeep of the hot tub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
7.1 General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
7.2 Removalandcleaningoftheltercartridge . . . . . . . . . . . . . . . . . . . . . 16
7.3 Maintaining the quality of the water in the hot tub . . . . . . . . . . . . . . . . . 17
7.4 Replacing the water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
7.5 Cleaning the outer shell of the hot tub. . . . . . . . . . . . . . . . . . . . . . . . . 18
7.6 Hot tub hygiene and disinfection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
7.7 Thermo cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
7.8 Upkeep of the thermo cover and upkeep instructions . . . . . . . . . . . . . . . 19
8 Winter and summer time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
8.1 Winter time – using the hot tub, all year operation (SLP) . . . . . . . . . . . . . . 20
8.2 Summer time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
9 Final establishments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
9.1 Guarantee conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
9.2 Safe disposal of the product after the service life . . . . . . . . . . . . . . . . . . 20
9.3 Warranty claims and repair services. . . . . . . . . . . . . . . . . . . . . . . . . . . 20
10 Repair services chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
11 Supplements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
12 Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3
Hot tub performance specifications
1 Hot tub performance specifications
Performance specifications
rated voltage:
three-phase connect. 230/400 V 50 Hz*
maximum working current: 3× 16 A
current surge: up to 3× 25 A
voltage resistance: 1 250 V/min. without breakdown
insulation resistance: >=1MΩ
water resistance (protection): IPX5
electrical shock protection: rstdegree
*The product does not use 400 V phase to phase voltage. It is possible to adjust it to
1× 230 V; however, this is not recommended due to limitation of the functions.
(For more information on this connection, please refer to the Supplements, p. 21)
Load capacity
heating: 1× 230 V/3 kW/13.6 A
ozone: 1× 230 V/50 Hz /80 mA
blower: 1× 230 V/0.66 kW/2.9 A
pump 1/1 + 1/1 + 0,4: 2.2 kW + 2.2 kW + 0.4 kW
total input power (depending on type of hot tub):
8.5 kW / h
protection class: I.
lighting: LED 12 V AC/10 W
maximum output power: 20 W
Preparation and electrical connection options – AC three-phase
current 3× 230/400 V/16 A/20 A
Ensure that the hot tub is always connected to a circuit protected by a Residual Current
protective Device with a rated tripping current of 0.03 A. It is necessary to use a Type C
or Type D circuit breaker with a rated current of 16 A (motor circuit breaker)
downstream of the Residual Current protective Device.
For your own safety and the safety of your product, please observe the following
instructions. Read the following information carefully and follow the user manual
exactly when using the hot tub to avoid damaging the product or the risk of injury.
This appliance is intended for use by children 8 years of age or older with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
provided they are under supervision or have been instructed on the use of the
product and understand the risks. Children must not play with the product.
Cleaning and maintenance must not be performed by children without supervision.

4
Preparation for the installation of the hot tub
2 Preparation for the installation of
the hot tub
Check the hot tub before use! If any part of it is damaged or missing, immediately
contact the retailer without delay! Ensure that all components are in line with your
order. Check the hot tub every time before use. In case of any damage, do not use
the hot tub!
2.1 Preparation of the place for installation and connection to
electricity
The hot tub must be installed on a at, suciently solid base plate, taking into
account the load-bearing capacity of the building. If the hot tub is installed outdoors,
we recommend constructing a concrete monolithic base slab with a minimum
strength (thickness) of 10 cm. It is important to also always select the load-bearing
capacity of the base slab with regard to the dimensions and the weight of the hot tub.
Consult your building supervisor. The weight is specied in the technical description
of the given hot tub. The tubs are prepared by us for an electrical connection of
3× 230 V/400 V~ alternating current. Therefore, use a circuit breaker 3× 16 A/C or D,
alternatively 3× 20 A/C or D and a Residual Current protective Device corresponding
to this connection. Furthermore, it is necessary to have a cable with parameters
corresponding to the rightful regulations for this type of connection. The cable must
also have 4 usable meters at the location of the hot tub, so that it can be pulled
through and connected to the control unit without complications. Do not route the
cable under the hot tub!
Recommended Type C circuit breaker
Hot tubs with two massage motors: 3× 16 A/C or D
Hot tubs with three massage motors: 3× 20 A/C or D
!!!THE HOT TUB MUST ONLY BE CONNECTED BY A PERSON WITH PROFESSIONAL
ELECTRICAL QUALIFICATION IN ACCORDANCE WITH DECREE NO. 50/1978 COLL.!!!
NO
YES

5
Preparation/Installation of the hot tub
2.2 Preparation for the interior hot tub installation
If the hot tub is installed in an interior space, it is necessary to comply with safety
instructions. The basic safety requirements are mainly non-skid oors and drainage
in the place of the installation in case of a water overow. It is also crucial to keep
in mind that the humidity around the hot tub will rise and can damage surrounding
electric appliances. Therefore we recommend customizing the place of the installation
according to these conditions. The hot tub should be accessible from all sides for
future repair services. If it is not suciently accessible during the guarantee period,
the owner has a duty to ensure the access.
2.3 Preparation for the exterior hot tub installation
If the hot tub is installed in an exterior space, it is necessary to comply with safety
instructions. The basic safety requirements are mainly non-skid oors and water
drainage in case of a rainfall or water overow from the hot tub. Therefore we
recommend customizing the place of the installation according to these conditions.
3 Installation of the hot tub
Warning: connection to electricity must be done according to norms valid in
CzechRepublicČSN332000-7-701
3.1 General information
We strongly recommend you to hire professionally trained and qualied technicians for
the process of installation. If you decide to install the hot tub by yourself, please abide
by the following instructions.
a) Carefully remove all the packaging material from the hot tub and position the hot
tub on a beforehand selected place of installation.
b) Demount the front panel on the side of the hot tub control panel. Demount the
upper cover of an electrical wiring under which you can nd a residual current
device, a ground fault circuit interruptor (if it is part of the hot tub equipment)
and a ground staple. The connection itself must be done by a person with an
expert qualication.
c) Every hot tub is tested in real life conditions during the production process,
therefore there is a possibility some technical parts of the hot tub have remained
slightly dirty. We recommend you to clean the surface of the hot tub using a
suitable method; lukewarm water works best for this purpose. Clean the surface
using a soft cloth only. Don't use any rough abrasive means and cloths which could
permanently damage the surface of the hot tub. If you decide to use a generic
cleaning detergent, it cannot be aggressive towards the hot tub surface.

6
Installation of the hot tub/Audio system Aquatic
3.2 Filling the hot tub with water
Fill the hot tub with a sucient amount of water. The level of water in the hot tub
cannot ever fall under the skimmer level. If you notice a water leak, stop the water
until the defect is xed. Hot tubs do not possess the technology for water-softening
and hard water can be damaging to them. The damages caused by poor handling and
upkeep are not covered by the guarantee.
a) Fill the hot tub through a skimmer to prevent an over aeration of the circulation
pumps.
b) Do not ll the hot tub with water of temperature over 104 °F.
c) Once the water reaches the desired level, put the cartridge lter inside the
skimmer. Tilt the lter during the installation to prevent air bubbles. Only after
removing the air from the lter, install the lter into place.
3.3 Running the power supply of the hot tub
If the hot tub is connected by a moving supply cable, this cable cannot come in con-
tact with sharp objects or be exposed to external forces. Therefore we recommend
putting the supply cable inside a protective case. Turn on a residual current device
intended for a hot tub.
3.4 Programming of the hot tub control unit using the control
panel
Now you can start the programming of the hot tub. The process is described in the
chapter “Control panel”. After you are nish the programming, cover the hot tub with
a thermo cover and let the water temperature to stabilize. Check the water level
inside the hot tub regularly.
4 Aquatic AV audio system
Aquatic AV audio system AQUATIC/MY MUSIC (relevant only for hot tubs equipped
with the system)
If you want to play music from an external device, it is necessary to pair the device
with the hot tub rst (phone, tablet, computer). Turn on the bluetooth system on your
external device and search for the AQUATIC device. The connection is not restricted by
a code and only one connection can be active at a time. You can play music immediately
after the devices are successfully paired. You can control all the functions of the audio
system on your connected external device.
units °C/ °F
heating mode

7
Control panel
5 Control panel (BALBOA SpaTouch 2)
5.2 Navigation
Navigating the entire menu structure is done using the touch screen of the control
panel. The panel settings are adapted to the parameters set in the control unit.
5.3 Filter cycles
You can access this function by pressing the setup button on the main screen. Then
select the lter from the menu. Two lter cycles are available.
a) Filter cycle 1
The lter cycles are set using the start time and the end time. The display calculates
the ltration time and displays it automatically. Set the time when the cycle should
start and the end time.
5.1 Main information on display
temperature range
filtration cycle
ozone
units °C/ °F
light
non-active button
system notification
temperature setting
selected unit
jets
settings
heating indication
time
active WiFi
lock
display rotation
heating mode

8
Control panel
5.5 Temperature
The temperature is displayed in the center of the main screen. You can change the
setting with the arrow above and below the temperature. (see picture on the next page)
Set the lter cycles so that one works in the morning and the other in the afternoon, at
least two in the morning and two in the afternoon, depending on the water quality and
whirlpool capacity.
5.4 Time
Setting the time is important for the whirlpool to function. From the main screen,
touch Settings. In the next selection, select the Time button. To adjust the values,
touch the hours and minutes when the value you just changed changes color. Use the
arrows on the right to adjust the marked value. After setting, press the conrmation
button between the arrows. Use the up and down arrows to easily change the hour,
minute, or 12/24 hour settings.
b) Filter cycle 2
Filter cycle 2 is o by default. If you want to turn it on, simply go to the line Filter Cycle 2
and set it in the same way as Filter Cycle 1.
Settings Time
Time
00:00
Settings Filter Start
End
Duration
1 2
00:00 00:00
00:00 00:00
0 HR 0 Min 0 HR 0 Min
Filter

9
Control panel
a) Heating mode
ready in this mode the whirlpool heats the water to the set
temperature
economical in this mode the whirlpool only heats the water at the
timeofltration
b) Temperature range
high 79.88–104 °F
low 50 –98.6 °F
5.6 Blower
Select the nozzle button on the main screen. Press blower in the following menu.
When the function is active, the button is highlighted.
5.7 Lighting
This function is on the main screen. It can also be found in the following way: On the
main screen, select the nozzle button. Press the light button in the following menu.
When the function is active, the button is highlighted.
Jets Blower
Jets LightLight
or

10
Control panel
5.8 Jets
Select the jets button on the main screen. Select the jets in the following menu (the
number and function of the buttons depends on the settings of the control unit and
the whirlpool equipment). If the function is active, the button is highlighted. The
intensity at which the pump is on is represented by the wheels that circulate the
button around the wheel. If the whirlpool is equipped with two speed pumps, the
button has two levels, the rst circulates two wheels for circulation and four at the
start of the massage circuit. In case the whirlpool has only one-speed pumps, there is
a possibility to switch the pumps on or o.
The water ow rate through the nozzles can be adjusted by turning the nozzles to
the left or right. Therefore, if water is not owing through the nozzle, it may not be a
malfunction; the nozzle may only be closed. Not all nozzles can be regulated in this way.
It is also possible to regulate the power of the massage while the massage engine is
running by turning the air intake valve at the top of the whirlpool.
5.9 Display rotation
On the main screen, in the upper right corner, there is a button to rotate the display.
Jets Jets
5.10 Other settings
This menu allows the user to change certain parameters according to their prefer-
ences: Temperature switching between Celsius and Fahrenheit. From the main screen,

11
Control panel
press the setup button, then press the right arrow. In this menu, you can set, for example,
the temperature and time units, the language, or the control panel sleep timer.
Settings
Units Language Info Tools
Settings
?
setting the temperature
units °C or °F and setting the
time modes 12 or 24 hours
language settings
informations about the
product, control panel and
control unit
screen off (timing) and
error list
Settings Lock
Unlock
Settings
Unlock
Panel
Lock
5.11 Lock
The user can independently lock the display or all settings. Locking the settings restricts
control. Locking allows the use of jets and the set functions are still active. To lock,
select the settings button on the main screen. Press Lock. The setting options/panel
are displayed. Touch to select whether to lock the settings or the entire panel. When
you press the option, the lock settings/panel is displayed at the bottom. Press the lock
function on the top bar and hold it for 5 seconds. The locked option is highlighted with
a text lock below it. To unlock, select the locked option and press the lock button on the
top bar again, hold for 5 seconds and the function will unlock.

12
Control panel/Trouble shooting
5.12 Hold-on mode
The hold mode is used to disconnect the pumps during servicing, such as cleaning or
lter replacement. Hold mode will last for 1 hour unless canceled manually. If it takes
more time to service the spa, it is better to turn o the power to the spa.
5.13 Information
The system information menu displays various settings and identication of a particular
system. Since each menu item is highlighted, the detail of this item is displayed at the
bottom of the screen. You can nd it in the settings section 2 under the title info.
Software ID (SSID) shows the software ID of the system
system shows the system model number
current settings displays information for button conguration (service)
heating power input shows operating el. the voltage that is congured
heating type standard heating
DIP switch setting shows the number that represents the positions of the
fuse line S1 on the main distribution board
display version shows the software number in the top control panel
Settings Info
?
6 Trouble shooting
Most of the messages show up in the lower left corner of the screen.
– – °F – – –°C
The water temperature is unknown
The current temperature will show up after 1 minute of the circulation
pump running.
GENERAL REPORTS

13
Trouble shooting
M016
Thewaterowthroughtheheaterisreduced
This report says that not enough water ows through the heater for the
warmth from the heater to get eectively distributed. The heater will turn
on again after approximately 1 minute. See below for “Checking the water
ow ”.
M017
Thewaterowthroughtheheaterhasfailed
This report says that not enough water ows through the heater for the
warmth from the heater to get eectively distributed thus the heater
has turned o. After resolving the problem, press any button to reset the
heater and turn it on again.
M028
Apparently,thereisnowaterowingthroughtheheater
There is no or very little water in the heater for it to turn on. The hot tub
will turn o for 15 minutes. Press any button to reset the heater. See
below for “Checking the water ow”.
M027
Theheateriswithoutawaterow
There is not enough water in the heater for it to turn on. The hot tub is
turned o. After resolving the problem, press any button to reset the
heater and turn it on again. See below for “Checking the water ow”.
M030
The heater is too hot
One of the temperature sensors detected a temperature of 118.04 °F in
the heater and the hot tub turned o. Press any button to reset the heater
once the temperature falls under 107.96 °F. See below for “Checking the
water ow”.
HEATER REPORTS
conditions
of possible
freezing
Show up when conditions of possible water freezing are detected or the
AUX freeze switch has turned o while the circulation pumps and jets are
turned on. In some cases the circulation pumps can turn on and o and
the heater can run in the freeze protection mode. This is an informative
operational message, not a defect indicator.
M029
The water is too hot
One of the temperature sensors detected a water temperature of
109.94 °F and the hot tub functions are disabled. The system will
automatically rest once the water temperature falls under 107.96 °F.
Check whether the circulation pump has been running for too long or the
surrounding temperature is too high.

14
Trouble shooting
M015
The sensor balance is off
The temperature sensor synchronization can be o by 60.98 °F up to
61.88 °F. Call the repair service.
M026
Thesensorbalanceiso
The sensors are not synchronized. The report is displayed longer than
1 hour. Call the repair service.
M031 (A)
M032 (B)
Sensor A failure, sensor B failure
Temperature sensor or electrical circuit sensor had failed. Call the repair
service
communication
failure
The control panel does not receive reports from the system. Call the
repair service.
t
est
software
Test software is installed
Both the control system and the test system are running at the same
time. Call the repair service.
°T degrees °F or °C are replaced by °T degrees
The control system is running in a test mode. Call the repair service.
SENSOR RELATED REPORTS
NON-CLASSIFIABLE REPORTS
M022 Memory failure – control fail summary
The programmed failure test has failed during the system start-up.
M021
The setting were reset (permanent memory error)
Contact your seller or repair services if this report is displayed more than
once during one start-up.
M020 Timer failure
Contact your seller or repair services.
SYSTEM RELATED REPORTS
Checking the water flow
Check whether the water ow is not too low, whether there is an obstacle in the
area of water suction, whether the valves are not closed, check for air pockets and
too many closed jets. Some devices can occasionally turn on by themselves to enable
temperature monitoring or requested freeze protection, even when the hot tub is
turned o.

15
Trouble shooting
hot tub will not
turn on
Congurationfailure(thehottubwillnotturnon)
Contact your seller or repair services.
M034
The circulation pump appears stuck
The water can be too hot. DISCONNECT THE HOT TUB FROM THE
POWER SUPPLY. DO NOT ENTER THE HOT TUB. Contact your seller or
repair services.
M035
Heating failure
The circulation pump appeared stuck during the last time the hot tub was
turned on. DISCONNECT THE HOT TUB FROM THE POWER SUPPLY. DO
NOT ENTER THE HOT TUB. Contact your seller or repair services.
general upkeep
General upkeep help
Reminder messages can be suppressed in the PREF. menu. Reminder
messages can be individually selected by the producer. They can be
cancelled altogether or a restricted amount of reminders is allowed for a
specic model. The frequency of each reminder (for example 7 days) can
be specied by the producer in advance.
pH control
Shows up regularly, for example once every 7 days. Check the water
pH level with a testing kit and adjust the pH level by the suitable water
chemicals.
disinfection
control
Check the disinfection
Can show up regularly, once every 7 days. Check the disinfection and
other water chemicals level and adjust it by suitable chemicals.
cleanthelter Can show up regularly, once every 30 days. Clean the lter according to
the producer instructions. See pg. 12 for “Hold-on mode”.
GFCI test
(or RCD)
Shows up regularly, for example once every 30 days. GFCI – ground fault
circuit interrupter or Residual Current Device (RCD) are important safety
devices, which have to be regularly tested to check their reliability. Every
user should know how to run a safety GFCI or RCD test related to the
installation of the hot tub. GFCI or RCD have TEST and RESET buttons to
enable the user to test their proper functionality.
replace the
water
Shows up regularly, for example once every 90 days. Replace the water
regularly to keep the hot tub water chemically balanced and hygienic.
clean the cover Shows up regularly, for example once every 180 days. The vinyl covers
should be cleaned and treated to keep their maximum longevity.
REMINDER MESSAGES

16
Trouble shooting/Upkeep of the hot tub
7 Upkeep of the hot tub
7.1 General information
Do not expose the hot tub to sun without water inside or a cover on top. The direct
sunlight can cause fading and deformation of the surface material. When you are not
using the hot tub, cover it with the thermo cover, regardless of whether it is empty
or full. Protect the hot tub from rain and snow. Place the hot tub under a gazebo or a
roof if possible.
a) Do not open the control unit. There are no user-xable parts inside.
b) Drain, clean and ll the hot tub with clean water on regular schedule.
c) Clean the lter cartridge at least once a week.
d) The hot tub user should have a proper shower before and after the use of the
hot tub.
7.2 Removal and cleaning of the filter cartridge
The hot tub lter cartridge can get clogged by calcareous and mineral particles from
a hard water, which can lead to a restricted water ow inside the ltration system.
We recommend to clean the filter cartridge at least once a week.
Remove the cartridge and the skimmer insertion. Using a garden hose, clean the
cartridge so that no settled dirt remains in the corners of the lter. Once clean, put
the insertion back to the skimmer. Put the cartridge inside the skimmer tank next
and close it. Remember that the lter cartridge has to be replaced every 3– 6 months.
Replace it even sooner if it is damaged or clogged, it is not usable in such state.
Make-up, sunscreens and other types of body lotion decrease the quality of the wa-
ter and lower the lter cartridge longevity.
treat the
wooden
surface
Shows up regularly, for example once every 180 days. The cabinet
and wooden equipment of the hot tub should be cleaned and treated
according to the producer instructions to keep their maximum longevity.
change the
lter
Shows up regularly, for example once every 365 days. The lters should
occasionally be replaced to ensure a proper functionality of the hot tub
and good hygiene.

17
Upkeep of the hot tub
7.3 Maintaining the quality of the water in the hot tub
WARNING: Always add the chemicals to the water, never the other way around.
Add the chemicals to the water only when there are no people inside. Use the
circulation pumps to mix the chemicals with the water. Store the chemicals
according to the instruction on their label.
a) Use a suitable water hardness regulator regularly (the HANSCRAFT SPA Water
hardness regulator is recommended) and follow the instructions on the chemi-
cals‘ label.
b) Depending on the frequency of use of the hot tub, test the water quality regular-
ly by a suitable water quality tester.
c) Adjust the water pH level accordingly by suitable water chemicals
(the HANSCRAFT SPA – pH PLUS and pH MINUS is recommended).
d) Adjust the Cl (chlorine) level with suitable water chemicals (HANSCRAFT SPA
– MULTI MINI 3 in 1 tablets are recommended). Follow the instructions on the
chemicals‘ label.
For the chlorine to have the desired effect, the pH level needs to be
adjusted first.
e) We recommend you to clean/replace the lter cartridge before adding the
chemicals.
Chlorine shock – in case of extreme pollution, it is necessary to treat the water with
a dose of fast dissolving chlorine and thus perform a chlorine shock. The pH level of
the hot tub water has to be adjusted to 7.0 –7.6 rst and the chlorine level has to be
checked. Once a week or after adding a large amount of fresh water to the hot tub,
add a shock dose of chlorine 10 –20 g/m3(2 table spoons) into the water. Add the chlo-
rine only when there are no people in the hot tub. After you add the chlorine, turn on
the circulation pumps so that the chemicals mix well with the water. If you are using
a granulated form of the chemical, dissolve it in a small amount of water rst. Let the
chlorine level drop to 3 mg/l before you start using the hot tub.
Oxygen shock – in case of extreme pollution, it is necessary to treat the water with a
large dose of fast dissolving oxygen and thus perform an oxygen shock. The pH level
of the hot tub water has to be adjusted to 7.0–7.6 rst and the oxygen concentration
in the water has to be checked. Once a week or after adding a large amount of fresh
water to the hot tub, add a shock dose of oxygen (2 tablets) into the water. Add the
oxygen only when there are no people in the hot tub. After you add the oxygen, turn
on the circulation pumps so that the chemicals mix well with the water. Let the oxy-
gen level drop to 15 mg/l before you start using the hot tub.
Store the chemicals according to the instructions on the label.

18
Upkeep of the hot tub
7.5 Cleaning the outer shell of the hot tub
Use a mild, not abrasive cleaning detergent and a soft cloth.
7.6 Hot tub hygiene and disinfection
Taking care of hygiene is extremely important for elimination of any germs, algae and
other harmful organisms polluting the water in the hot tub. Test the water using the
testing kit rst (to nd out the pH and Cl level) and follow by using suitable water
chemicals accordingly. Follow the instructions on the chemicals‘ label carefully.
7.7 Thermo cover
Using the thermo cover helps saving up energy expenditures by minimizing temper-
ature loss and evaporation. The cover is an eective way of protecting your hot tub
from impurities and fallen leaves.
Ideal chemical levels
Free chlorine concentration
(active oxygen concentration)
0.7–1.0 mg/l
(10–15 mg/l)
pH level 7.0 –7. 6
Calcium 100–180 mg/l
Overall alkalinity 80 –120 mg/l
7.4 Replacing the water
It is important to keep the hot tub water fresh and clean. We recommend you to
replace the water at least every 3 months unless the water quality drops sooner. The
hot tub water can be used for watering the garden for example, given that it has not
been chemically treated at least one week prior.
a)
Disconnect the hot tub from the power supply (turn o the residual current device).
b) Check the power supply cable and make sure it is not wet.
c) Drain the water through a water drainage system, close it carefully and ll the
hot tub with fresh water.
d) Connect the hot tub back to the electrical circuit (turn on the residual current
device).

19
Upkeep of the hot tub/Winter and summer time
WARNING: For safety and damage prevention reasons, do not sit, stand or lie
on top of the cover. Do not place any objects on top of it. The thermo cover
does not serve as a fence around the bathing area either. Do not let animals
walk on top of the thermo cover. Prevent a large snow layer build up on top of
the thermo cover.
7.8 Upkeep of the thermo cover and upkeep instructions
It is important to take a proper care of the thermo cover: clean it when necessary
and treat it with a product intended especially for an eco-leather or fake leather. The
guarantee does not cover damages caused by an inappropriate cleaning product.
a) The right balance of water chemicals represents an important factor in prolonging
the longevity of your hot tub thermo cover.
b) Remove the hot tub's cover and place it on the ground surface down.
c)
Wash the cover with a large amount of water from a garden hose or a water bucket.
d) Clean the thermo cover surface using a soft brush and a mild dish soap solution
(1 tea spoon of dish soap per 8 litres of water).
Attention: Do not let the dish soap solution dry on the thermo cover before
washing it off!
e) Wash o the cleaning solution thoroughly.
f) Return the cover back on the hot tub.
g) Open the thermo cover regularly so that the chemical vapours can disperse. Flip
the thermo cover inner side u at least twice a year for 3–4 hours.
h) If the thermo cover does not get regularly cleaned twice a month, the surface
material can become frail or age prematurely. The seams can separate. If you do
not clean the thermo cover appropriately, the guarantee becomes invalid.
WARNING: Do not lift the thermo cover by the handles. A vacuum forms between
the thermo cover and the hot tub therefore lifting by the handles could result in
a damage. It is necessary to support the thermo cover from below by hand.
8 Winter and summer time
Winterizing the hot tub, a process recommended by the producer.
It is required that all water gets drained from the hot tub during the process of
winterizing it, as well as water from all the technical parts of the hot tub (circulation
pumps, pipes, etc.) We recommend you to use our specialized service for this purpose
because awed winterizing of the hot tub can result in a loss of the guarantee.

20
If you decide to use our professional services, it is necessary to order them sucient
amount of time in advance. In case of winterizing the hot tub by yourself, it is crucial
to do it when the air temperature is still above zero. If the winterizing is done in tem-
peratures below zero, it can be very dicult because water in the motors could have
frozen already and damaged some parts of the hot tub.
8.1 Winter time – using the hot tub, all year operation (SLP)
If you decide to keep using the hot tub during the winter time, it is necessary to keep
checking the hot tub for cases of for example: circuit break failure, motor not work-
ing, heating not working, lter cartridge getting clogged.
If the instructions above are not complied with and it results in a damage of
the hot tub, the warranty cannot be claimed.
8.2 Summer time
Do not expose the hot tub to direct sunlight; do not use inappropriate cleaning deter-
gents for upkeep. Prevent the hot tub surface coming in direct contact with chemicals
as well as surface scratches cause by sharp objects. Ensure the safety of children in the
hot tub by a continuous adult supervision. Only eligible persons over 18 years of age,
educated about the whole process, can be operating the hot tub. The same goes for
handling the water chemicals, which have to be stored out of children’s reach.
9 Final establishments
9.1 Guarantee conditions
Guarantee conditions abide by terms and conditions of your distributor.
9.2 Safe disposal of the product after the service life
Hire a professional service to dispose of the hot tub after it reaches the end of its
longevity. According to the WEEE directive (Electronics and electrical appliances
waste) this device cannot be disposed of like a regular waste.
9.3 Warranty claims and repair services
Potential warranty claims abide by the consumer protection laws and
the warranty claims policy of your distributor.
Winter and summer time/Final establishments
Table of contents
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