hanshow Stellar-L E31 Series User manual

Hanshow Stellar-XXXXL E31 Series Product Manual
V1.1.6
HS-ESL-STELLAR102001
For more information, visit our website at: https://www.hanshow.com

Hanshow Stellar-XXXXL E31 Series Product Manual
IHanshow Copyright Reserved ©
Hanshow Technology Co., Ltd.
STATEMENT
This document and all its contents contained remain the proprietary material of
Hanshow Technology Co., Ltd. (Hanshow) and are protected byChinese laws and
applicable international conventions on copyrights. Any reproduction,
transmission, disclosure, revision, modification or use otherwise of this document
or the whole or part of its contents, in whatever form and by whatever means, is
not permitted without prior express written authorization from Hanshow. Offenders
will be liable for any and all damages caused by their offence hereof and will be
subject to all remedies that Hanshow is entitled to seek under applicable laws.

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ABOUT THE DOCUMENT
The document describes the specifications, each feature and usage precaution
for Stellar-XXXXL E31 series ESLs.
Please read this manual carefully before using this product, retain the manual for
subsequent use or for the next owner. If the instructions contained in this manual
are insufficient to resolve issues that occur during device operation or
maintenance, please contact Hanshow Technical Customer Service Center
(China: 400-0365-305; Netherlands: 0800-022-5037; Belgium: 0800-71-335;
France: 0800-91-7602; Thailand: 1800-011-185) directly, we will spare no effort
to offer multi-channel technical services for you.
TARGET USERS
This document provides engineers with the necessary data and detailed usage
precautions of Stellar-XXXXL E31 series ESLs. Users have to master the basic
knowledge on communication and Network. This document is applicable for the
below engineers:
Testing engineer
Technical support engineer
After sales engineer
Installation engineer

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SYMBOL DESCRIPTION
Icon
Description
Information indicated with this icon should be paid special attention and
attached great importance by the reader.
Information indicated with this icon is the explanation on the formal text for
the readers to comprehend the text better.
[X-X]
It means special noun definition is provided here.
EXPLANATION OF TERMS
Term
Expanded form
Description
PriSmart
PriSmart Smart Retail System
Manage all store product data and
issue price update command, as well
as support multi-store management.
ESL-Working
ESL-Working System
Manage all the APs and ESLs in store,
and ESL-Working 3.0 and above
supports multi-store management.
ESL Controller
ESL Controller
Also called AP that is used for data
interaction between ESL-Working and
ESL Controller.
ESL
Electronic Shelves Label
Used for displaying product
information like promotion information,
price and grade, etc.

Table of Contents
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Table of Contents
1 Overview ........................................................................................................................1
2 Specifications and characteristics..................................................................................1
2.1 Product information.............................................................................................1
2.2 Product view........................................................................................................2
2.3 Specifications......................................................................................................3
2.4 Function description............................................................................................5
3 Product performance......................................................................................................5
3.1 Performance parameters ....................................................................................6
3.2 Performance benefits..........................................................................................6
4 Precautions ....................................................................................................................7
4.1 Transport consideration ......................................................................................7
4.2 Precautions for use.............................................................................................7
5 FCC ID warning..............................................................................................................8
5.1 Warning for nameplate........................................................................................8
5.2 Warning for product manual................................................................................8
6 Application scenarios.....................................................................................................9
7 FCC ID warning............................................................................................................10
7.1 Warning for nameplate......................................................................................10
7.2 Warning for product manual..............................................................................10

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1 Overview
Stellar-XXXXL E31 series is an Hanshow’s Electronic Shelf Label (ESL) for data
transmission and information interaction with the AP and ESL-Working system
based on 2.4GHz private protocol. It features bi-directional communication,
remote control, NFC, fast flashing, multi-page switch and multi-color selection
function. Stellar E31 series has the high-definition visual effects, convenient and
unified management and long life advantages, widely serving traditional retail,
new retail, apartment store and fashion, medicare, culture and entertainment, etc.
The Stellar-XXXXL E31 models include Stellar-XXXXL@ E31, Stellar-XXXXL@
E31A, Stellar-XXXXLN@ E31, Stellar-XXXXLN@ E31A, Stellar-XXXXL3@ E31,
Stellar-XXXXL3@ E31A, Stellar-XXXXL3N@ E31, Stellar-XXXXL3N@ E31A,
Stellar-XXXXL3Y@ E31, Stellar-XXXXL3Y@ E31A, Stellar-XXXXL3YN@ E31,
Stellar-XXXXL3YN@ E31A, etc.
2 Specifications and characteristics
This chapter describes the product information, product view, specifications and
function description of the Stellar-XXXXL E31 series.
2.1 Product information
Table 2-1 Stellar-XXXXL E31 product information
Marketing name
Color
ID rule
Stellar-XXX E31X[2-1]
Case color: White (Customizable)
The supported EPD screen colors:
black/white, black/white/red and
black/white/yellow
Total of 18-digit ID
Note: [2-1]: XXX and X represents optional hardware. For example, Stellar-
XXXXL3N@ E31.
XXXXL is: 10.2 inch
3 is: Three colors of black, white and red
Y is: Yellow
N is: NFC chip
A is: No reed switch
@ is: LED indicator

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2.2 Product view
Below are the Stellar-XXXXL E31 appearance and each part. its six-views and
each area description is shown in Figure 2- and Table 2-2.
Figure 2-1 Six views of Stellar-XXXXL E31
Table 2-2 Stellar-XXXXL E31 area description
No.
Name
Description
1
LED area
Support for RGB tricolor LED flashing.
2
Screen area
E-paper screen, support three colors (black/white,
black/white/red and black/white/yellow) display
schemes, NOT SUPPORT grayscale.
3
Barcode area
18 digits barcode used for binding product and
maintenance.
4
Nameplate
Product information mark, including Model, S/N and
certifications.
Note each S/N is unique, and Each type of ESL’s
MODEL is different. The content above is for reference
only.
5
NFC induction area
See the red dotted square shown in Figure 2-
④
③
②
①
NFC

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2.3 Specifications
Stellar-XXXXL E31 specifications are shown in Table 2-3.
Table 2-3 Stellar-XXXXL E31 specifications
Name
Description
Dimensions
(mm*mm*mm)
235.5*174.0*12.5
Active display area
(mm*mm)
215.5*143.7
Weight (g)
353.8
Case
Elegant White (Customizable with different-color case)
Display size (inch)
10.2
Resolution (pixel)
960*640[2-2]
DPI
113[2-2]
Display effect
EPD e-paper display screen, including black/white,
black/white/red and black/white/yellow
Viewing angle
Nearly 180 degree
Working life
3 ~ 5 years[2-3]
NFC function
(Optional)
The "N" in the product model indicates NFC function. It has the
following features:
Conforms to ISO/IEC 14443 Type A standard.
Supports NFC NDEF data format.
With 200 byte storage space, and write content
configurable.
Maximum 1cm communication distance.
Greatly improve the batch data transmission rate of ESLs
with the same template.
Page switch
Supports up to 4 pages
Battery specification
600mAh*6
Battery replaceability
Replaceable (Compatible with Hanshow standard battery)
Protection level
IP65
Operating temperature
0℃ ~ 30℃

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Name
Description
Storage temperature
0℃ ~ 30℃
Humidity
30% ~ 70%
Certifications
ROHS, CE ,FCC,MIC
Note:
[2-2]: The resolution and DPI varies slightly with different screen.
[2-3]: For EPD ESLs with black/white or black/white/red, the life at room
temperature is about 5 years, while 3.5 years in refrigerated environment.
For EPD ESLs with black/white/yellow, the life is about 3 years at room
temperature or refrigerated environment.
Stellar-XXXXL E31 can perform flashing, page switch, update and others, and its
usage standards are as shown in Table 2-4.
Table 2-4 Stellar-XXXXL E31 usage standards
Name
Description
LED flashing
1 hour/day (on=30ms, off=120ms, on=30ms,
off=1200ms flashing)
Frequency of update
Twice/day
Frequency of page switching
Once/day
Notice:
The battery output power at low temperature may decline differently
because it is subject to environment temperature.
If the screen is stored or used outside the above conditions, its life will be
affected.

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2.4 Function description
The basic functions of Stellar-XXXXL E31 are shown in Table 2-5.
Table 2-5 Stellar-XXXXL E31 basic function
Name
Function
Description
Screen display area
Screen display
Using dot matrix screen that has ultra-wide
viewing angles, high-contrast, and
mirrorless, adapting to complex light
environment.
Flexible display information such as text,
digit, image, barcode, QR code and
others.
All information in display areas are
independent elements such as name,
price, place, unit, spec/specs, phone
number, barcode, QR code. Their display
place and font size is custom.
Supports up to 4 pages of storage content
and page switch function.
LED display function
(Optional)
Flashing light
Supports RGB tricolor-LED
LED flash cycle is configurable[2-4]
Supports marquee function
Remote control
function
Flashing light
Supports flashing light function via remote
control
Page switch
Supports page switch via remote control
NFC function
ESL
management
ESL bind/unbind
Lighting control
Page switch control
Data operation for private area and public
area
Temperature
acquisition
Range
0℃ ~ 40℃ (only for red screen)
Accuracy
±2℃
Note: [2-4]: Adjustable flashing cycle: 30ms ~ 7s, smallest unit of 30ms.
3 Product performance
This chapter introduces the performance parameters and benefits of Stellar-
XXXXL E31 series.

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3.1 Performance parameters
The performance parameters of Stellar-XXXXL E31 series are shown in Table 3-1.
Table 3-1 Stellar-XXXXL E31 series product performance
RF parameters
Transmission band
2402MHz ~ 2480MHz
Transmit Power
Maximum 1dBm
System throughput
Average rate
10000 tags/hour
Peak rate
18000 tags/hour
3.2 Performance benefits
The performance benefits of Stellar-XXXXL E31 series are as follows:
Support bi-directional communication and wider coverage range.
Multiple installation ways and suitable for different scenarios.

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4 Precautions
This chapter emphasizes the transportation and use precautions of Stellar-XXXXL
E31 series. Please followthe items below to ensure that Stellar-XXXXL E31 series
can work normally.
4.1 Transport consideration
The transport considerations for Stellar-XXXXL E31 series are as follows:
No water ingress during transportation.
Do not extrude ESLs to avoid screen broken.
The transportation environment should not exceed 40℃.
4.2 Precautions for use
The precautions for use of Stellar-XXXXL E31 series are as follows:
ESLs operates best in normal temperature and humidity range (0℃~ 30℃,
RH 30% ~ 70%).
Do not store or operate ESLs when the environment temperature is over 60℃.
The output capacity will degrade at low temperature.
Frequent communications or updates may shorten batter life during the use.
Do not toss or violent operations for ESLs, avoiding the circuit board damaged.
Do not disassemble ESLs without permission.
The mineral substances in rainwater, moisture or liquids may corrode the
electronic circuit. If ESL is wetted, please deal with it quickly.
Clean the screen and maintain cleanliness regularly.
Promptly remove cosmetics, perfume and other dirty on ESLs to avoid screen,
case or lens damaged.
Do not wipe the screen with chemical detergent.
Do not install ESLs in a strong magnetic environment.
ESLs communications may be limited or affected by other devices that share
the 2.4GHz frequency-band such as Wi-Fi, BT or Zigbee.
Do not place ESLs near kitchen appliances such as a stove, a microwave
oven.

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5 FCC ID warning
5.1 Warning for nameplate
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and (2) This device must
accept any interference received, including interference that may cause undesired
operation.
5.2 Warning for product manual
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

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6 Application scenarios
ESLs can be applied to various areas and shelves of hypermarket, supermarket
and retail stores. Stellar-XXXXL E31 series products are widely used for the below
areas and scenes:
Regular shelf racking areas
Regular shelf hook areas
Regular fence areas
Regular floor display areas

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7 FCC ID warning
7.1 Warning for nameplate
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and (2) This device must
accept any interference received, including interference that may cause undesired
operation.
7.2 Warning for product manual
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.