hanshow Nebular Plus User manual

Hanshow Nebular Plus Plus-266 Product Manual
V2.0.4
HS-ESL-EPDN001
For more information, visit our website at: https://www.hanshow.com

Hanshow Nebular Plus Series Product Manual
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Hanshow Technology Co., Ltd.
STATEMENT
This document and all its contents contained remain the proprietary material of
Hanshow Technology Co., Ltd. (Hanshow) and are protected by Chinese laws and
applicable international conventions on copyrights. Any reproduction, transmission,
disclosure, revision, modification or use otherwise of this document or the whole or part
of its contents, in whatever form and by whatever means, is not permitted without prior
express written authorization from Hanshow. Offenders will be liable for any and all
damages caused by their offence hereof and will be subject to all remedies that
Hanshow is entitled to seek under applicable laws.

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ABOUT THE MANUAL
This document describes Nebular Plus series, including features, specification, package,
and precautions.
Please read this manual carefully before using the device in first, retain the manual for
subsequent use or for the next owner. If the instructions contained in this manual are
insufficient to resolve issues that occur during device operation or maintenance, please
contact Hanshow Technical Customer Service Center (China: 400-0365-305;
Netherlands: 0800-022-5037; Belgium: 0800-71-335; France: 0800-91-7602; Thailand:
1800-011-185) directly, we will provide you with multi-channel technical services.
TARGET USERS
This document provides engineers with necessary data and related guidelines of
Nebular Plus series. Users have to master the basic knowledge on communication and
network and so on. This manual is applicable for the below engineers:
Testing Engineer
Technical Support Engineer
After Sales Engineer
Installation Engineer

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SYMBOL DESCRIPTION
Icon
Description
Information indicated with this icon should be paid special attention and attached
great importance by the reader.
Information indicated with this icon is the explanation on the formal text for the
readers to comprehend the text better.
[X-X]
It means special noun definition is provided here.
EXPLANATION OF TERMS
Acronym
Expanded form
Description
PriSmart
PriSmart Smart Retail System
Manage all store product data and issue
price update command, as well as support
multi-store management.
ESL-Working
ESL-Working System
Manage all the APs and ESLs in store, and
ESL-Working 3.0 and above supports multi-
store management.
ESL Controller
ESL Controller
Also called AP that is used for data
interaction between ESL-Working and ESL
Controller.
ESL
Electronic Shelf Label
Used for displaying product information like
promotion information, price, and grade.

Table of Contents
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Table of Contents
1 Overview .................................................................................................................................................1
1.1 System architecture..........................................................................................................................1
1.2 Features ...........................................................................................................................................2
2 Product view............................................................................................................................................3
2.1 Product appearance.........................................................................................................................3
2.2 Dimensions.......................................................................................................................................5
3 Hardware performance ...........................................................................................................................6
3.1 Specifications ...................................................................................................................................6
3.2 Identifying your ESLs............................................................................................错误!未定义书签。
3.3 Product nameplate ...........................................................................................................................8
4 Packaging and accessories ....................................................................................................................9
4.1 Packaging.........................................................................................................................................9
4.2 Product accessories.......................................................................................................................10
5 Application scenarios............................................................................................................................11
6 Precautions ...........................................................................................................................................12
6.1 Transportation considerations........................................................................................................12
6.2 Precautions for use.........................................................................................................................12
7 FCC ID warning.....................................................................................................................................14
7.1 Warning for nameplate...................................................................................................................14
7.2 Warning for product manual...........................................................................................................14
8 IC statement..........................................................................................................................................15
9 UKCA statement ...................................................................................................................................16

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1 Overview
The Nebular Plus series is Hanshow’s newest generation Electronic Shelf Labels
(ESLs). They adopt e-ink screen to achieve page switching, light flashing, pricing and
so on based on 2.4GHz wireless communication. With ultra-thin, extended life and high-
definition visual effects, the Nebular Plus series widely serves traditional retail, new
retail, department stores and fashion, pharmacies, culture, and entertainment.
1.1 System architecture
Hanshow ESL system includes ESLs, ESL Controller, ESL-Working,
PriSmart/ShopWeb, Database, Integration server, CloudMonitor and Handheld
Terminal (PDA), as shown in Figure 1-1. Specifically, the ESLs are used for
electronically displaying product information such as name and price, and services
available for customers.
Figure 1-1 Hanshow ESL system architecture

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1.2 Features
The features of Nebular Plus series are as follows:
Nebular Plus ESLs come in 1 ESL sizes: 2.66”
Display colors include: BWRY (Black-White-Red-Yellow).
Operating frequency band: 2402MHz ~ 2480MHz.
IP68 waterproof and dustproof design.
Built-in LED indicator: 7-color display assists in product location, promotion
reminder, out-of-stock reminder, and low power reminder.
Embedded NFC chip: Supports NFC function. NFC response distance is 10mm.
Nebular Plus ESLs support multiple functions, including binding/unbinding, updating,
instant flashing, multi-page storage, page switching, geolocation, temperature
collection, NFC function and so on.
Supports AES-128 encryption.
Supports OTA (Over-The-Air) upgrade.

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2 Product view
This chapter describes Nebular Plus series’ appearance and composition.
2.1 Product appearance
Figure 2-1 shows Nebular Plus.
Figure 2-1 Nebular Plus

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Each section of Nebular Plus and its relative description is shown in Figure 2-2 and
Table 2-1.




Figure 2-2 Key area of Nebular Plus
Table 2-1 Each area description of Nebular Plus
No.
Name
Description
1
LED indicator
Supports 7-color flashing.
2
Display area
Supports BWR or BWY display on E-ink screen.
Display text, images, barcode, QR code and others.
Product information display such as name, price, origin,
unit, grade, phone number, barcode, and QR code.
Supports customizable display position and font size.
Supports 8-page storage and page switch functionality.
3
Nameplate
Product information mark, including model, S/N, and certifications
such as CE and UKCA.
4
Barcode area
18-digit barcode used for product binding and maintenance.

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2.2 Dimensions
This section covers the dimensions of Nebular Plus series.
Figure 2-3 2.66” dimension

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3 Hardware performance
This chapter consists of:
Specifications
 错误 ! 未找到引用源。
Product nameplate
3.1 Specifications
Table 3-1 lists the Nebular Plus specifications.
Table 3-1 Nebular Plus specifications
Name
2.66”
Dimensions
(mm*mm*mm)
82.3*40.3*7.8
Active display
area (mm*mm)
60.1*30.7
Weight (g)
29.9
Size (inch)
2.66
Resolution
(pixel)[3-1]
296*152
DPI[3-1]
125

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Name
2.66”
Display color
BWRY
Viewing angle
Nearly 180 degrees
Battery life[3-2]
10 years
Page switch
8 pages
Protection level
IP68
Operating
temperature[3-3]
0 ~ 40
Storage
temperature[3-3]
0 ~ 40
Humidity (%RH)
45~ 65
Note:
[3-1]: The resolution and DPI might be subject to slight variations.
[3-2]: Battery life is calculated based on the following scenarios: The battery life is 10 years if updated twice a day.
[3-3]: Room-temperature ESLs operate within 0℃ ~ 40℃, however temperatures below 10℃ might impact the ESL lifespan. Freezer ESLs operate
within -25℃ ~ 0℃.

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3.2 Product nameplate
Taking Nebular Plus-266R-N as an example, Figure 3-1 shows the nameplate of
Nebular Plus.
Figure 3-1 Nameplate of Nebular Plus
Note: Each ESL has a unique S/N number. The above is for reference only, actual
label information might vary.

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4 Packaging and accessories
This chapter describes Nebular Plus series’ packaging and required accessories.
4.1 Packaging
Nebular Plus family packaging and the specific ESL quantity is shown in Figure 4-1.
Figure 4-1 Nebular Plus family packaging

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4.2 Product accessories
Common accessories of Nebular Plus series are shown in Table 4-1.
Table 4-1 Common accessories of Nebular Plus series
Rail
Table stand
T-hook
Basket clip

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5 Application scenarios
Nebular Plus series are available to various zones and shelves of hypermarket,
supermarket and retail stores. The ESLs are applicable to areas with different fixtures:
Shelves
Hooks
Fences
Tables

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6 Precautions
During transportation and usage of Nebular Plus series, please note the following
precautions.
6.1 Transportation considerations
Avoid the following considerations during transport:
Water leakage or heavy moisture
Heavy stacking
High heat conditions above 40℃
6.2 Precautions for use
Follow the precautions:
The room-temperature ESLs operate best in normal operating and storage
environment, 0℃~ 40℃, 45% ~ 65%RH.
The freezer ESLs operate best in normal operating, -25℃~ 0℃, 45% ~ 65%RH and
storage environment, -25℃~ 30℃, 45% ~ 65%RH.
Keep ESLs within the specified temperature range, otherwise ESL screens might
be damaged and the battery life might be shortened.
The output capacity will degrade at low temperature.
Frequent communications or updates might shorten battery life during the use.
Avoid dropping or tossing ESLs.
Do not disassemble ESLs without permission.
Do not disassemble ESL batteries.
Do not scratch ESL bodies with sharp objects.
Use Nebular Plus dedicated disassembly tools when disassembling.
The mineral substances in rainwater, moisture or liquids might corrode the
electronic circuit. Avoid water on the product as much as possible.
Regularly clean the screen.
Promptly remove cosmetics, perfume and other dirty on ESLs to avoid screen, case,
or lens damaged.
Avoid direct contact with chemical detergent.

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Avoid direct sunlight or incandescent light on ESLs.
Do not install ESLs in a strong magnetic environment.
Do not place ESLs near or in a fire.
Do not place ESLs near kitchen appliances such as a stove, a microwave oven.
ESLs communications might be limited or affected by other wireless communication
systems that share the 2.4GHz frequency-band, such asWi-Fi, Bluetooth, or Zigbee.

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7 FCC ID warning
7.1 Warning for nameplate
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
7.2 Warning for product manual
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications to this device not explicitly approved by manufacturer
could void your authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
The device has been evaluated to meet general RF exposure requirement

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8 IC statement
This device complies with Industry Canada’s licence-exempt RSSs.Operation is subject
to the following two conditions:
(1) This device may not cause interference; and (2) This device must accept any
interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux
appareils
radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit
accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement