HART Proline Promag H 300 User manual

Products Solutions Services
Operating Instructions
Proline Promag H 300
HART
Electromagnetic flowmeter
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BA01392D/06/EN/01.16
71302563
Valid as of version
01.01.zz (Device firmware)

2 Endress+Hauser
• Make sure the document is stored in a safe place such that it is always available when
working on or with the device.
• To avoid danger to individuals or the facility, read the "Basic safety instructions" section
carefully, as well as all other safety instructions in the document that are specific to
working procedures.
• The manufacturer reserves the right to modify technical data without prior notice. Your
Endress+Hauser Sales Center will supply you with current information and updates to
these instructions.

Table of contents
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Table of contents
1 Document information .............. 6
1.1 Document function ..................... 6
1.2 Symbols used .......................... 6
1.2.1 Safety symbols .................. 6
1.2.2 Electrical symbols ................ 6
1.2.3 Communication symbols ........... 6
1.2.4 Tool symbols .................... 7
1.2.5 Symbols for certain types of
information .................... 7
1.2.6 Symbols in graphics ............... 7
1.3 Documentation ........................ 8
1.3.1 Standard documentation ........... 8
1.3.2 Supplementary device-dependent
documentation .................. 8
1.4 Registered trademarks ................... 9
2 Basic safety instructions ........... 10
2.1 Requirements for personnel .............. 10
2.2 Designated use ....................... 10
2.3 Workplace safety ...................... 11
2.4 Operational safety ..................... 11
2.5 Product safety ........................ 11
2.6 IT security ........................... 12
2.7 Device-specific IT security ................ 12
2.7.1 Protecting access via hardware write
protection ..................... 12
2.7.2 Protecting access via a password .... 12
2.7.3 Access via fieldbus ............... 13
2.7.4 Access via Web server ............ 13
3 Product description ................ 14
3.1 Product design ........................ 14
4 Incoming acceptance and product
identification ..................... 15
4.1 Incoming acceptance ................... 15
4.2 Product identification ................... 16
4.2.1 Transmitter nameplate ........... 17
4.2.2 Sensor nameplate ............... 18
4.2.3 Symbols on measuring device ...... 19
5 Storage and transport ............. 20
5.1 Storage conditions ..................... 20
5.2 Transporting the product ................ 20
5.2.1 Measuring devices without lifting
lugs ......................... 20
5.2.2 Measuring devices with lifting lugs .. 21
5.2.3 Transporting with a fork lift ........ 21
5.3 Packaging disposal ..................... 21
6 Installation ....................... 22
6.1 Installation conditions .................. 22
6.1.1 Mounting position ............... 22
6.1.2 Requirements from environment and
process ....................... 24
6.1.3 Special mounting instructions ...... 26
6.2 Mounting the measuring device ........... 26
6.2.1 Required tools .................. 26
6.2.2 Preparing the measuring device ..... 26
6.2.3 Mounting the sensor ............. 26
6.2.4 Turning the transmitter housing .... 29
6.2.5 Turning the display module ........ 29
6.3 Post-installation check .................. 30
7 Electrical connection .............. 31
7.1 Connection conditions .................. 31
7.1.1 Required tools .................. 31
7.1.2 Requirements for connecting cable ... 31
7.1.3 Terminal assignment ............. 33
7.1.4 Preparing the measuring device ..... 33
7.2 Connecting the measuring device .......... 33
7.2.1 Connecting the transmitter ........ 33
7.2.2 Connecting remote display and
operating module DKX001 ........ 36
7.3 Ensure potential equalization ............. 36
7.3.1 Requirements .................. 36
7.3.2 Connection example, standard
scenario ...................... 36
7.3.3 Connection example in special
situations ..................... 36
7.4 Special connection instructions ............ 38
7.4.1 Connection examples ............. 38
7.5 Ensuring the degree of protection .......... 42
7.6 Post-connection check .................. 42
8 Operation options ................. 43
8.1 Overview of operation options ............ 43
8.2 Structure and function of the operating
menu .............................. 44
8.2.1 Structure of the operating menu .... 44
8.2.2 Operating philosophy ............ 45
8.3 Access to the operating menu via the local
display ............................. 46
8.3.1 Operational display .............. 46
8.3.2 Navigation view ................ 47
8.3.3 Editing view ................... 49
8.3.4 Operating elements .............. 51
8.3.5 Opening the context menu ......... 51
8.3.6 Navigating and selecting from list ... 53
8.3.7 Calling the parameter directly ...... 53
8.3.8 Calling up help text .............. 54
8.3.9 Changing the parameters ......... 55
8.3.10 User roles and related access
authorization .................. 56

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8.3.11 Disabling write protection via access
code ......................... 56
8.3.12 Enabling and disabling the keypad
lock ......................... 56
8.4 Access to the operating menu via the Web
browser ............................. 57
8.4.1 Function range ................. 57
8.4.2 Prerequisites ................... 57
8.4.3 Establishing a connection ......... 59
8.4.4 Logging on .................... 60
8.4.5 User interface .................. 61
8.4.6 Disabling the Web server .......... 62
8.4.7 Logging out .................... 62
8.5 Access to the operating menu via the
operating tool ........................ 62
8.5.1 Connecting the operating tool ...... 63
8.5.2 Field Xpert SFX350, SFX370 ....... 65
8.5.3 FieldCare ..................... 66
8.5.4 DeviceCare .................... 67
8.5.5 AMS Device Manager ............ 67
8.5.6 SIMATIC PDM .................. 68
8.5.7 Field Communicator 475 .......... 68
9 System integration ................ 69
9.1 Overview of device description files ......... 69
9.1.1 Current version data for the device ... 69
9.1.2 Operating tools ................. 69
9.2 Measured variables via HART protocol ...... 69
9.3 Other settings ........................ 71
9.3.1 Burst mode functionality in
accordance with HART 7
Specification ................... 71
10 Commissioning .................... 74
10.1 Function check ....................... 74
10.2 Switching on the measuring device ......... 74
10.3 Setting the operating language ............ 74
10.4 Configuring the measuring device .......... 74
10.4.1 Defining the tag name ............ 76
10.4.2 Setting the system units .......... 76
10.4.3 Displaying the I/O configuration .... 78
10.4.4 Configuring the status input ....... 78
10.4.5 Configuring the current input ...... 79
10.4.6 Configuring the current output ..... 80
10.4.7 Configuring the pulse/frequency/
switch output .................. 83
10.4.8 Configuring the local display ....... 89
10.4.9 Configuring the low flow cut off ..... 91
10.4.10 Configuring empty pipe detection ... 92
10.4.11 Configuring the HART input ....... 92
10.4.12 Configuring the relay output ....... 94
10.4.13 Configuring the double pulse output .. 96
10.5 Advanced settings ..................... 98
10.5.1 Carrying out a sensor adjustment .... 99
10.5.2 Configuring the totalizer .......... 99
10.5.3 Carrying out additional display
configurations ................. 101
10.5.4 Performing electrode cleaning ..... 104
10.5.5 WLAN configuration ............ 105
10.5.6 Configuration management ....... 106
10.5.7 Using parameters for device
administration ................ 107
10.6 Simulation .......................... 109
10.7 Protecting settings from unauthorized
access ............................. 112
10.7.1 Write protection via access code ... 112
10.7.2 Write protection via write protection
switch ....................... 113
11 Operation ....................... 115
11.1 Reading the device locking status ......... 115
11.2 Adjusting the operating language ......... 115
11.3 Configuring the display ................ 115
11.4 Reading measured values ............... 115
11.4.1 Process variables ............... 115
11.4.2 "Totalizer" submenu ............. 117
11.4.3 "Input values" submenu .......... 117
11.4.4 Output values ................. 118
11.5 Adapting the measuring device to the process
conditions .......................... 121
11.6 Performing a totalizer reset ............. 121
11.6.1 Function scope of the "Control
Totalizer" parameter ............ 122
11.6.2 Function scope of the "Reset all
totalizers" parameter ............ 122
11.7 Showing data logging ................. 122
12 Diagnostics and troubleshooting .. 125
12.1 General troubleshooting ................ 125
12.2 Diagnostic information via light emitting
diodes ............................. 127
12.2.1 Transmitter ................... 127
12.3 Diagnostic information on local display ..... 129
12.3.1 Diagnostic message ............. 129
12.3.2 Calling up remedial measures ..... 131
12.4 Diagnostic information in the Web browser .131
12.4.1 Diagnostic options .............. 131
12.4.2 Calling up remedy information .... 132
12.5 Diagnostic information in DeviceCare or
FieldCare ........................... 133
12.5.1 Diagnostic options .............. 133
12.5.2 Calling up remedy information .... 134
12.6 Adapting the diagnostic information ...... 134
12.6.1 Adapting the diagnostic behavior ... 134
12.6.2 Adapting the status signal ........ 134
12.7 Overview of diagnostic information ....... 135
12.8 Pending diagnostic events .............. 139
12.9 Diagnostic list ....................... 140
12.10 Event logbook ....................... 140
12.10.1 Event history .................. 140
12.10.2 Filtering the event logbook ....... 141
12.10.3 Overview of information events .... 141
12.11 Resetting the measuring device .......... 143
12.11.1 Function scope of the "Device reset"
parameter .................... 143
12.12 Device information ................... 143

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12.13 Firmware history ..................... 145
13 Maintenance .................... 146
13.1 Maintenance tasks .................... 146
13.1.1 Exterior cleaning ............... 146
13.1.2 Interior cleaning ............... 146
13.1.3 Replacing seals ................ 146
13.2 Measuring and test equipment ........... 146
13.3 Endress+Hauser services ............... 146
14 Repairs .......................... 147
14.1 General notes ....................... 147
14.1.1 Repair and conversion concept ..... 147
14.1.2 Notes for repair and conversion .... 147
14.2 Spare parts ......................... 147
14.3 Endress+Hauser services ............... 147
14.4 Return ............................. 147
14.5 Disposal ........................... 148
14.5.1 Removing the measuring device .... 148
14.5.2 Disposing of the measuring device .. 148
15 Accessories ...................... 149
15.1 Device-specific accessories .............. 149
15.1.1 For the transmitter ............. 149
15.1.2 For the sensor ................. 149
15.2 Communication-specific accessories ....... 150
15.3 Service-specific accessories .............. 150
15.4 System components ................... 151
16 Technical data ................... 152
16.1 Application ......................... 152
16.2 Function and system design ............. 152
16.3 Input .............................. 152
16.4 Output ............................ 155
16.5 Power supply ........................ 160
16.6 Performance characteristics ............. 161
16.7 Installation ......................... 162
16.8 Environment ........................ 162
16.9 Process ............................ 163
16.10 Mechanical construction ............... 165
16.11 Operability ......................... 168
16.12 Certificates and approvals .............. 172
16.13 Application packages .................. 174
16.14 Accessories ......................... 174
16.15 Supplementary documentation ........... 175
Index ................................. 177

Document information Proline Promag H 300 HART
6 Endress+Hauser
1 Document information
1.1 Document function
These Operating Instructions contain all the information that is required in various phases
of the life cycle of the device: from product identification, incoming acceptance and
storage, to mounting, connection, operation and commissioning through to
troubleshooting, maintenance and disposal.
1.2 Symbols used
1.2.1 Safety symbols
Symbol Meaning
DANGER
DANGER!
This symbol alerts you to a dangerous situation. Failure to avoid this situation will
result in serious or fatal injury.
WARNING
WARNING!
This symbol alerts you to a dangerous situation. Failure to avoid this situation can
result in serious or fatal injury.
CAUTION
CAUTION!
This symbol alerts you to a dangerous situation. Failure to avoid this situation can
result in minor or medium injury.
NOTICE
NOTE!
This symbol contains information on procedures and other facts which do not result in
personal injury.
1.2.2 Electrical symbols
Symbol Meaning
Direct current
Alternating current
Direct current and alternating current
Ground connection
A grounded terminal which, as far as the operator is concerned, is grounded via a
grounding system.
Protective ground connection
A terminal which must be connected to ground prior to establishing any other
connections.
Equipotential connection
A connection that has to be connected to the plant grounding system: This may be a
potential equalization line or a star grounding system depending on national or
company codes of practice.
1.2.3 Communication symbols
Symbol Meaning
Wireless Local Area Network (WLAN)
Communication via a wireless, local network.
Bluetooth
Wireless data transmission between devices over a short distance.

Proline Promag H 300 HART Document information
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Symbol Meaning
LED
Light emitting diode is off.
LED
Light emitting diode is on.
LED
Light emitting diode is flashing.
1.2.4 Tool symbols
Symbol Meaning
Flat blade screwdriver
Allen key
Open-ended wrench
1.2.5 Symbols for certain types of information
Symbol Meaning
Permitted
Procedures, processes or actions that are permitted.
Preferred
Procedures, processes or actions that are preferred.
Forbidden
Procedures, processes or actions that are forbidden.
Tip
Indicates additional information.
Reference to documentation
A
Reference to page
Reference to graphic
Notice or individual step to be observed
1.
,
2.
,
3.
… Series of steps
Result of a step
Help in the event of a problem
Visual inspection
1.2.6 Symbols in graphics
Symbol Meaning
1, 2, 3,... Item numbers
1.
,
2.
,
3.
… Series of steps
A, B, C, ... Views
A-A, B-B, C-C, ... Sections

Document information Proline Promag H 300 HART
8 Endress+Hauser
Symbol Meaning
-
Hazardous area
.
Safe area (non-hazardous area)
Flow direction
1.3 Documentation
For an overview of the scope of the associated Technical Documentation, refer to the
following:
• The W@M Device Viewer : Enter the serial number from the nameplate
(www.endress.com/deviceviewer)
• The Endress+Hauser Operations App: Enter the serial number from the nameplate
or scan the 2-D matrix code (QR code) on the nameplate.
For a detailed list of the individual documents along with the documentation code
→  175
1.3.1 Standard documentation
Document type Purpose and content of the document
Technical Information Planning aid for your device
The document contains all the technical data on the device and provides
an overview of the accessories and other products that can be ordered for
the device.
Sensor Brief Operating Instructions Guides you quickly to the 1st measured value - Part 1
The Sensor Brief Operating Instructions are aimed at specialists with
responsibility for installing the measuring device.
• Incoming acceptance and product identification
• Storage and transport
• Installation
Transmitter Brief Operating
Instructions
Guides you quickly to the 1st measured value - Part 2
The Transmitter Brief Operating Instructions are aimed at specialists with
responsibility for commissioning, configuring and parameterizing the
measuring device (until the first measured value).
• Product description
• Installation
• Electrical connection
• Operation options
• System integration
• Commissioning
• Diagnostic information
Description of Device Parameters Reference for your parameters
The document provides a detailed explanation of each individual
parameter in the Expert operating menu. The description is aimed at
those who work with the device over the entire life cycle and perform
specific configurations.
1.3.2 Supplementary device-dependent documentation
Additional documents are supplied depending on the device version ordered: Always
comply strictly with the instructions in the supplementary documentation. The
supplementary documentation is an integral part of the device documentation.

Proline Promag H 300 HART Document information
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1.4 Registered trademarks
HART®
Registered trademark of the FieldComm Group, Austin, Texas, USA
Applicator®, FieldCare®, DeviceCare ®, Field XpertTM, HistoROM®, Heartbeat
TechnologyTM
Registered or registration-pending trademarks of the Endress+Hauser Group

Basic safety instructions Proline Promag H 300 HART
10 Endress+Hauser
2 Basic safety instructions
2.1 Requirements for personnel
The personnel for installation, commissioning, diagnostics and maintenance must fulfill
the following requirements:
‣Trained, qualified specialists must have a relevant qualification for this specific function
and task.
‣Are authorized by the plant owner/operator.
‣Are familiar with federal/national regulations.
‣Before starting work, read and understand the instructions in the manual and
supplementary documentation as well as the certificates (depending on the
application).
‣Follow instructions and comply with basic conditions.
The operating personnel must fulfill the following requirements:
‣Are instructed and authorized according to the requirements of the task by the facility's
owner-operator.
‣Follow the instructions in this manual.
2.2 Designated use
Application and media
The measuring device described in this manual is intended only for flow measurement of
liquids with a minimum conductivity of 5 µS/cm.
Depending on the version ordered, the measuring device can also measure potentially
explosive, flammable, poisonous and oxidizing media.
Measuring devices for use in hazardous areas, in hygienic applications or where there is an
increased risk due to process pressure, are labeled accordingly on the nameplate.
To ensure that the measuring device remains in proper condition for the operation time:
‣Only use the measuring device in full compliance with the data on the nameplate and
the general conditions listed in the Operating Instructions and supplementary
documentation.
‣Based on the nameplate, check whether the ordered device is permitted for the
intended use in the hazardous area (e.g. explosion protection, pressure vessel safety).
‣Use the measuring device only for media to which the process-wetted materials are
sufficiently resistant.
‣If the measuring device is not operated at atmospheric temperature, compliance with
the relevant basic conditions specified in the associated device documentation is
absolutely essential: "Documentation" section.→  8.
‣Protect the measuring device permanently against corrosion from environmental
influences.
Incorrect use
Non-designated use can compromise safety. The manufacturer is not liable for damage
caused by improper or non-designated use.
LWARNING
Danger of breakage due to corrosive or abrasive fluids!
‣Verify the compatibility of the process fluid with the sensor material.
‣Ensure the resistance of all fluid-wetted materials in the process.
‣Keep within the specified pressure and temperature range.