Hatco Rapide Cuisine IRNGCD Series User manual

P/N 07.04.935.00 © 2022 Hatco Corporation
hatcocorp.com
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Do not operate this equipment unless you
have read and understood the contents
of this manual! Failure to follow the
instructions contained in this manual
may result in serious injury or death.
This manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.
English = p 2
WARNING
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manual! Cualquier falla en el seguimiento
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este manual puede resultar en un serio
lesión o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted
no puede entender el contenido de
este manual por favor pregunte a su
supervisor. Almacenar este manual en
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Français = p 20
AVERTISSEMENT
Rapide Cuisine®
Dual Induction Ranges
Plaques à induction doubles
IRNGCD and IRNGBD Series/Série,
P Type/Type P
Installation and Operating Manual
Manuel d’installation et d’utilisation

English
IRNGCDM-0522
2
CONTENTS
This manual provides the installation, safety, and operating
instructions for Hatco Dual Induction Ranges. Hatco
recommends all installation, operating, and safety instructions
appearing in this manual be read prior to installation or operation
of a unit.
Safety information that appears in this manual is identified by
the following signal word panels:
WARNING
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE
NOTICE is used to address practices not related to personal
injury.
INTRODUCTION
Hatco Dual Induction Ranges offer a safe, quick, efficient,
and attractive way to prepare foods in commercial kitchens as
well as display cooking locations (omelet bars, buffets, etc...).
The high efficiency, accuracy, and speed of induction cooking
make Hatco Induction Ranges the perfect choice for quality
foodservice organizations.
Induction cooking relies on the creation of a magnetic field
between the induction coils below the glass surface of the
unit and an “induction-ready” pan sitting on top of the glass
surface. This magnetic field generates induction currents in
the base of the pan, which heat the pan instantly. That heat
then is transferred to the pan contents. Since the magnetic field
exists only between the induction coils and a magnetic material
(ferrous material), the glass surface between the two does not
become heated, eliminating heat loss and increasing efficiency.
When the magnetic field is “broken” by turning off the unit or
removing the pan, heat generation stops instantly.
Hatco Dual Induction Ranges are products of extensive
research and field testing. The materials used were selected
for maximum durability, attractive appearance, and optimum
performance. Every unit is inspected and tested thoroughly
prior to shipment.
Important Owner Information..............................................2
Introduction...........................................................................2
Important Safety Information ..............................................3
Model Designation ...............................................................4
Model Description ................................................................5
Specifications .......................................................................6
Plug Configurations .............................................................6
Electrical Rating Charts.......................................................6
Dimensions .........................................................................7
Installation.............................................................................8
General................................................................................8
Installing Built-In Models .....................................................9
Installing the Control Panel ............................................... 11
Operation.............................................................................12
General..............................................................................12
Changing Cooking Control Method ...................................13
Using the Timer .................................................................14
Cooking with Menu Items..................................................14
Programming Menu Items .................................................15
Changing Operation Mode ................................................15
Changing Between Fahrenheit and Celsius......................16
Resetting the Software ......................................................16
Updating Firmware ............................................................16
Maintenance........................................................................17
General..............................................................................17
Daily Cleaning ...................................................................17
Troubleshooting Guide ......................................................18
Service Information............................................................18
Limited Warranty ................................................................19
Authorized Parts Distributors ...........................Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number, voltage, and purchase
date of your strip heater in the spaces below (specification
label located on the underside of the unit). Please have this
information available when calling Hatco for service assistance.
Model No. ________________________________________
Serial No._________________________________________
Voltage___________________________________________
Date of Purchase___________________________________
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Support pull-down menu,
and click on “Warranty”.
Business
Hours: 7:00 to 5:00 Monday–Friday,
Central Time (CT)
(Summer Hours — June to September:
7:00 to 5:00 Monday–Thursday
7:00 to 4:00 Friday)
Telephone: 800-558-0607; 414-671-6350
E-mail: [email protected]
24 Hour 7 Day Parts and Service
Assistance available in the United States
and Canada by calling 800-558-0607.
Additional information can be found by visiting our web site at
www.hatcocorp.com.
This device complies with Part 18 of the FCC Rules.

English
IRNGCDM-0522 3
IMPORTANT SAFETY INFORMATION
WARNING
FIRE HAZARD:
• Make sure to follow the installation information listed
below for specific induction ranges. If safe distances
are not maintained, discoloration or combustion could
occur.
a. Locate countertop unit a minimum of 2″ (51 mm)
from combustible walls and materials.
b. Locatebuilt-inunitwithaminimumof1-1/2″(38mm)
between sides of unit and any interior surface.
c. Locatebuilt-inunitwithaminimumof2″(51mm)
between front and back of unit and any interior
surface.
d. Locate built-in unit with a minimum of 4-1/2″
(114 mm) between bottom of unit and any interior
surface.
• Do not obstruct air ventilation openings on sides and
bottom of unit. Unit combustion or malfunction may
occur.
• Do not place unit near or underneath curtains or other
combustible materials. Items near or above unit could
catch fire causing injury and/or damage to unit.
This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them away
from unit.
Make sure all operators have been instructed on the safe
and proper use of the unit.
This unit has no “user-serviceable” parts. If service
is required on this unit, contact an Authorized Hatco
Service Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350.
CAUTION
BURN HAZARD:
• Do not leave metal objects or utensils on or near
induction range. They may become hot.
• Use caution when wearing rings, watches, or other
ferrous objects around induction range. They may
become hot.
• Some exterior surfaces on unit will get hot. Use caution
when touching these areas.
Do not block or restrict air flow to air intake or exhaust
openings on bottom of unit.
Do not store anything on top of unit.
Locate unit at proper counter height in an area that is
convenient for use. Location should be level to prevent
unit or its contents from falling accidentally and strong
enough to support weight of unit and contents.
WARNING
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install proper voltage and
size electrical receptacle.
• Remote mounted control panel must be mounted on a
vertical wall and installed in vertical position. Mounting
control panel in horizontal position may result in
collection of liquids and lead to an electric shock.
• Turn OFF power switch, unplug power cord, and
allow unit to cool before performing any cleaning,
adjustments, or maintenance.
• DO NOT submerge or saturate with water. Do not allow
liquids to spill into unit. Unit is not waterproof. Do not
operate if unit has been submerged or saturated with
water.
• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 70°F (21°C)
and a maximum of 124°F (51°C).
• Do not steam clean or use excessive water on the unit.
• This unit is not “jet-proof” construction. Do not use
jet-clean spray to clean this unit.
• Do not clean unit when it is energized or hot.
• Do not pull unit by power cord.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power
cord. Cord must be replaced by an Authorized Hatco
Service Agent or a person with similar qualifications.
• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some after-market or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
EXPLOSION HAZARD: Do not heat unopened containers
of food on unit. Sealed, heated containers may burst open.
ELECTROMAGNETIC INTERFERENCE HAZARD: This
unit generates close-range electromagnetic fields. It has
been designed to meet the applicable standards for non-
interference with other electronic devices. Make sure other
electronic devices in the vicinity, including pacemakers
and other active implants, have been designed to meet
their corresponding applicable standards. As a precaution,
donotoperateunitorcomewithin12ʺ(305mm)ofunit
with a pacemaker or other active implant.
Read the following important safety information before using this equipment to avoid serious
injury or death and to avoid damage to equipment or property.

English
IRNGCDM-0522
4
IMPORTANT SAFETY INFORMATION
NOTICE
Plug unit into a dedicated circuit. Do not use multiple
appliances on same circuit.
Never use aluminum foil on induction range. Aluminum foil
will melt and damage unit.
Do not place objects with magnetic properties (credit cards,
cassette tapes, etc...) on or near unit during operation.
Use only wipes, pads, and cleaners designed specifically
for cleaning ceramic glass surfaces.
NOTICE
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring its
appearance and making it susceptible to soil accumulation.
Do not locate unit in area with excessive air movement
around unit. Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust fans/hoods, air
conditioning ducts, and exterior doors).
This unit is intended for commercial use only—NOT for
household use.
I R N G - P x 2 x - x x - x x
Induction
Maximum Wattage/Coil
24 = 2400 W
29 = 2880 W
36 = 3600 W
No Character = Standard Unit
IA = Optimal Power Control Unit
S = Side-by-Side
F = Front-to-Back
Programmable
Range
C = Countertop
B = Built-In
Dual Coil
MODEL DESIGNATION

English
IRNGCDM-0522 5
MODEL DESCRIPTION
All Models
Hatco P Type Dual Induction Ranges are equipped with two
induction coils underneath a single ceramic glass cooking
surface, enabling the use of two pans on a single unit. Each
model features a glass touch control panel. The control panel
has separate, identical controls for each coil including a
Function Button, a Timer Button, a Control Knob, and a Control
Display. All P Type Induction Ranges include an attached
NOTE: Refer to “Pan Specifications” in the OPERATION section
of this manual for details on “induction-ready” pans,
pans not suitable for induction cooking, and pan sizes.
Hatco P Type Dual Induction Ranges have several safeguards
built into each unit that ensure protection to the unit as well as
the operators.
• A cross-flow fan ventilation system ensures that the
electronic circuits in the unit do no overheat. Temperature
probes monitor the electronic circuits and will signal the
unit to shut down if the circuits get too hot.
• Temperature probes in the cooking zones monitor the
zone temperature. These probes detect overheating in the
cooking zone due to an empty pan.
• Electronic circuitry in the cooking zones detect when a
small, ferrous object (such as a fork, spoon, or ring) is
placed on the unit, and the unit will not operate.
Optimal Power Control
Optimal Power Control (OPC) is a power boost feature available
on some units that enables limited periods of maximum power
draw from 20 or 30 amp circuits (operation at continuous
maximum power is possible only for one hour out of a three
hour period). During these limited periods, double induction
ranges can operate at up to 2400 watts or 3600 watts on each
cooking element. This power boost helps with operations such
as searing cold proteins or boiling large pots of water. When not
operating at the highest power setting, the unit automatically
engages a power management mode to reduce power. OPC
averages the input current load over a three hour period to
ensure operation within National Electrical Code requirements.
Countertop Models
Countertop P Type Dual Induction Ranges models are portable,
countertop induction ranges.
IRNG-PC2S-xx Models
IRNG-PC2S-xx models are side-by-side dual induction ranges. The
induction coils are designated as the left coil and the right coil. The
control panel for each coil is directly in front of its corresponding coil.
Timer
Button
Function Button Power/Control Knob
Control Display
Ceramic Glass
Cooking Surface
Left Coil Right Coil
Side-by-Side Dual Countertop Model
IRNG-PC2F-xx Models
IRNG-PC2S-xx models are front-to-back dual induction ranges.
The induction coils are designated as the front coil and the back
coil. The control panel for each coil is designated by a graphic
on the control label—the top control panel controls the front
coil, and the bottom control panel controls the back coil.
Ceramic Glass
Cooking Surface
Timer
Button
Function
Button
Power/Control
Knob
Control Display
Front Coil
Back Coil
Front-to-Back Dual Countertop Model
Built-In Models
Built-In P Type Dual Induction Ranges are designed to be
installed into a variety of solid material countertops. The unit
includes a remote control panel that connects to the induction
range with detachable control cables that combine for a total
Ceramic Glass
Cooking Surface
Timer
Button
Function
Button
Power/Control
Knob
Control Display
Front Coil
Back Coil
Remote
Control
Panel
Control
Cables
P Type Dual Built-In Model
NOTE: For the latest firmware updates, cooking tips, and
more, go to the Hatco Induction Range website:
www.hatcocorp.com/rapide_cuisine

English
IRNGCDM-0522
6
Model Voltage Total Watts Amps Hertz PlugConguration Shipping Weight
IRNG-PB2-24-IA 208 3606 20 60 NEMA 6-20P 41 lbs. (19 kg)
240 4800
IRNG-PB2-36-IA 208 6240 30 60 NEMA 6-30P 41 lbs. (19 kg)
240 7200
IRNG-PB2-29 208 4992 24 60 NEMA 6-30P 41 lbs. (19 kg)
240 5760
IRNG-PB2-36 208 6240 30 60 NEMA 6-50P 41 lbs. (19 kg)
240 7200
Model Voltage Total Watts Amps Hertz PlugConguration Shipping Weight
IRNG-PC2S-24-IA and
IRNG-PC2F-24-IA
208 3606 20 60 NEMA 6-20P 41 lbs. (19 kg)
240 4800
IRNG-PC2S-36-IA and
IRNG-PC2F-36-IA
208 6240 30 60 NEMA 6-30P 41 lbs. (19 kg)
240 7200
IRNG-PC2S-29 and
IRNG-PC2F-29
208 4992 24 60 NEMA 6-30P 41 lbs. (19 kg)
240 5760
IRNG-PC2S-36 and
IRNG-PC2F-36
208 6240 30 60 NEMA 6-50P 41 lbs. (19 kg)
240 7200
SPECIFICATIONS
Electrical Rating Chart—Countertop Models
Electrical Rating Chart—Built-In Models
Plug Configurations
Units are supplied from the factory with an electrical cord and
plug installed. Plugs are supplied according to the application.
WARNING
ELECTRIC SHOCK HAZARD: Plug unit into a properly
grounded electrical receptacle of the correct voltage,
size, and plug configuration. If plug and receptacle do not
match, contact a qualified electrician to determine and
install proper voltage and size electrical receptacle.
NOTE: The specification label is located on the bottom of the
unit. See label for serial number and verification of unit
electrical information.
NEMA 6-30P
NEMA 6-50P
NEMA 6-20P
Plug Configurations
NOTE: Receptacle not supplied by Hatco. All units must be
connected to a dedicated circuit.
NOTE: Shipping weight includes packaging.

English
IRNGCDM-0522 7
Model Width (A) Depth (B) Height (C)
Footprint
Width (D)
Footprint
Depth (E)
Cooking Surface
Width (F)
Cooking Surface
Depth (G)
IRNG-PC2F-24-IA,
IRNG-PC2F-36-IA,
IRNG-PC2F-29,
IRNG-PC2F-36
(356 mm)
(753 mm)
(133 mm)
(313 mm)
(655 mm)
(348 mm)
(622 mm)
Model Width (A) Depth (B) Height (C)
Footprint
Width (D)
Footprint
Depth (E)
Cooking Surface
Width (F)
Cooking Surface
Depth (G)
IRNG-PC2S-24-IA,
IRNG-PC2S-36-IA,
IRNG-PC2S-29,
IRNG-PC2S-36
(630 mm)
(484 mm)
(122 mm)
(593 mm)
(361 mm)
(622 mm)
(348 mm)
SPECIFICATIONS
Dimensions—IRNG-PC2S-xx Models
Dimensions—IRNG-PC2F-xx Models
G
F
Top View
A
D
Front View
C
B
E
Side View
C
B
E
Front View
Side View
Top View
A
D
G
F

English
IRNGCDM-0522
8
Model Cooking Surface
Width (A) Cooking Surface
Depth (B) Height (C) Unit
Height (D) Under-Counter
Width (F) Under-Counter
Depth (G)
IRNG-PB2-24-IA,
IRNG-PB2-36-IA,
IRNG-PB2-29,
IRNG-PB2-36
(356 mm)
(699 mm)
(157 mm)
(116 mm)
(320 mm)
(679 mm)
Dimensions—IRNG-PB2-xx Models
A B
C
13-3/4"
(349 mm)
3-11/16"
(93 mm)
2-5/8"
(67 mm)
6-7/8"
(174 mm)
D
E F
Front View
Remote Control Panel
SideView
SPECIFICATIONS
General
Dual Induction Ranges are shipped completely assembled and
ready for use. Built-in units require installation into a countertop
(see procedures in this section). Care should be taken when
unpacking the shipping carton to avoid damage to the unit.
WARNING
ELECTRIC SHOCK HAZARD: Unit is not weatherproof.
Locate unit indoors where ambient air temperature is a
minimum of 70°F (21°C) and a maximum of 124°F (51°C).
FIRE HAZARD:
• Make sure to follow the installation information listed
below for specific induction ranges. If safe distances are
not maintained, discoloration or combustion could occur.
a. Locate countertop unit a minimum of 2″ (51 mm)
from combustible walls and materials.
b. Locatebuilt-inunitwithaminimumof1-1/2″(38mm)
between sides of unit and any interior surface.
c. Locate built-in unit with a minimum of 2″ (51 mm)
between front and back of unit and any interior surface.
d. Locate built-in unit with a minimum of 4-1/2″
(114 mm) between bottom of unit and any interior
surface.
• Do not obstruct air ventilation openings on sides and
bottom of unit. Unit combustion or malfunction may occur.
• Do not place unit near or underneath curtains or other
combustible materials. Items near or above unit could
catch fire causing injury and/or damage to unit.
CAUTION
Do not block or restrict air flow to air intake or exhaust
openings on bottom of unit.
Locate unit at proper counter height in an area that is
convenient for use. Location should be level to prevent unit
or its contents from falling accidentally and strong enough
to support weight of unit and contents.
1. Remove the unit from the carton.
2. Remove tape and protective packaging from all surfaces of
the unit.
NOTE: To prevent delay in obtaining warranty coverage,
complete online warranty registration. See
IMPORTANT OWNER INFORMATION for details.
3. If the unit is a countertop model, place the unit in the
desired location. Make sure the location:
• is level and at the proper counter height.
• is strong enough to support the unit and its contents.
combustible materials.
• is large enough for all four feet of the unit to be positioned
securely on the countertop.
4. If the unit is a built-in model, refer to the “Installing Built-In
Models” procedure in this section.
NOTE: Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust fans/hoods,
air conditioning ducts, and exterior doors).
INSTALLATION

English
IRNGCDM-0522 9
Installing Built-In Models
Built-In models require installation into a countertop before
operation. Two types of built-in installation are available, flush
mount and trim ring. Use the following information and the
appropriate procedure to install a built-in unit.
Preparing the Installation Site
Both types of built-in installation require the same general
cabinet specifications. The unit is designed to allow easy
removal of the electronic components from the underside of the
unit without having to remove the installed ceramic glass top.
IMPORTANT! Make sure that the installation location allows
access to the underside of the unit for maintenance and
cleaning after it has been placed into the countertop. Other
specifications include:
• Make sure a grounded electrical receptacle of the correct
voltage, size, and plug configuration is within reach of the
unit’s 71″(1800 mm) power cord inside the cabinet. See
the SPECIFICATIONS section for details.
• Make sure a vertical surface for control panel installation is
(1397 mm) control cables that connect the induction range
to the control panel.
be available between the sides of the unit and any interior
surface.
available between the front and back of the unit and any
interior surface.
available between the bottom of the unit and any interior
surface.
Ventilation Requirements
Proper ventilation of the cabinet below a built-in unit is required
to prevent over-heating the electronics in the unit. Proper
ventilation provides cool, intake air to the front of the unit and
an escape for the hot, exhaust air from the back of the unit.
• For standard installations, a ventilation opening with a
258 square cm) is required behind the air exhaust openings
(10 x 25 cm/258 square cm) ventilation opening is required
in the front of the cabinet to provide cool intake air. Louvered
or grill-style panels should be installed in the openings.
• For installations where the cabinet is against a wall or no
rear ventilation is possible, keep the front control-side of
the cabinet open. If the front cannot be left open, install two
ventilation openings in the front panel of the cabinet, one at
the bottom of the cabinet and one near the control panel at the
top of the cabinet. Each opening must be a minimum size of
DO
NOT install a shelf, partition, or any other equipment
inside the cabinet underneath the unit—the space
must remain wide open for air circulation.
NOTE: Make sure the interior temperature of the cabinet
does not rise above 122°F (50°C) while the induction
range is operating. If the temperature rises too high,
additional ventilation openings or forced air cooling will
be required.
Side View
Ventilation
Opening
(Min. 40 in²)
Front of Unit
Ventilation
Opening
(Min. 40 in²)
2"2"
2"
NOTE: Walls of cabinets removed
for clarity.
Front Cooling
Fan (inside)
Rear Cooling
Fans (inside)
Control
Panel
Opening in front
of cabinet for
installations
with no rear
ventilation
options.
Front View
Front view of ventilation
opening in cabinet.
Min.
1-1/2" Min.
1-1/2"
Sides of Unit
Installation Setbacks for Built-In Models
INSTALLATION

English
IRNGCDM-0522
10
Flush Mount Installation
Flush mount installation requires a prepared, solid material
countertop and provides a seamless transition between the
countertop and the induction range. A special, “stepped” cutout
is required for flush mount installation.
1. Carefully measure and cut the step-style opening in the
countertop. The thickness of the solid material countertop
a. Refer to the Flush Mount Countertop Cutouts illustration
below for the dimensions of each cutout.
Outer Cutout
Step
Inner Cutout
Countertop
Countertop
7/16"
7/16"
• Two cutouts are required;
a partial depth outer
cutout, and an inner
cutout—the material
between the cutouts is
removed. This creates a
step for the flange of the
Induction Range to sit
on below the level of the
countertop.
b. Create the outer, partial depth cutout.
c. Create the inner cutout. Then, remove the material in
between the cutouts to create the step.
13-7/8″
(353 mm)
13-7/8″
(353 mm)
27-5/8″
(702 mm)
27-5/8″
(702 mm)
27″
(686 mm)
12-7/8″
(327 mm)
Countertop
Countertop
Inner Cutout
Outer Cutout
Flush Mount Countertop Cutouts
2. Cut and drill the appropriate holes in the vertical surface
where the control enclosure will be installed. Refer to
the “Installing the Control Panel” procedure for cutout
dimensions.
3. Cut the required openings in the cabinetry to provide proper
ventilation to the induction range. Refer to the “Ventilation
Requirements” listed previously in this section.
4. If necessary, make structural modifications or add bracing
underneath the countertop to ensure the countertop will
support the weight of the unit and its contents.
NOTE: The countertop must be level to ensure proper operation
of the Induction Range.
5. Carefully lower the unit into the opening, making sure the
power cord and control cable do not get pinched.
Front of Unit Silicone
Countertop
Standard Flush Mount Installation
6. Apply a bead of National Sanitation Foundation (NSF)-
approved silicone sealant in the gap between the
countertop and the induction range. To apply a clean,
consistent sealant bead:
a. Make sure the unit is centered in the countertop cutout.
b. Install masking tape on each side of the gap to define
the edge of the sealant.
c. Carefully apply sealant into the gap.
d. Quickly smooth the sealant surface.
e. Carefully remove the masking tape before the sealant
dries.
NOTE: The silicone sealant must be rated for use at
temperatures up to 250°F (121°C)
7. Install the control panel in the desired location. Refer to the
“Installing the Control Panel” procedure.
8. Plug the unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. See the
SPECIFICATIONS section for details.
• A Welcome Screen will appear on the Control Display for
a few seconds, then the display will go blank.
Trim Ring Installation
Trim ring installation requires the purchase of the accessory trim
ring (TRIM-PB2-SS) and can be performed in a solid material or
stainless steel countertop. Use the following procedure for trim
ring installation.
1. Carefully measure and cut the opening in the countertop.
28″
(711 mm)
14″
(356 mm)
Countertop
Countertop
Trim Ring Installation Countertop Cutout
INSTALLATION

English
IRNGCDM-0522 11
2. Cut and drill the appropriate holes in the vertical surface
where the control enclosure will be installed. Refer to
the “Installing the Control Panel” procedure for cutout
dimensions.
3. Cut the required openings in the cabinetry to provide proper
ventilation to the induction range. Refer to the “Ventilation
Requirements” listed previously in this section.
4. If necessary, make structural modifications or add bracing
underneath the countertop to ensure the countertop will
support the weight of the unit and its contents.
NOTE: The countertop must be level to ensure proper operation
of the Induction Range.
5. Apply a bead of NSF-approved silicone sealant onto the
countertop material around the cutout opening.
NOTE: The silicone sealant must be rated for use at
temperatures up to 250°F (121°C)
6. Install the trim ring into the countertop opening.
7. Carefully lower the unit into the trim ring, making sure the
power cord and control cable do not get pinched.
Silicone
Front of Unit
Countertop
Trim
Ring
Cutaway view of trim ring.
Standard Trim Ring Installation
8. Apply a bead of NSF-approved silicone sealant in the gap
between the trim ring and the induction range.
a. Make sure the unit is centered in the trim ring.
b. Install masking tape on each side of the gap to define
the edge of the sealant.
c. Carefully apply sealant into the gap.
d. Quickly smooth the sealant surface.
e. Carefully remove the masking tape before the sealant
dries.
NOTE: The silicone sealant must be rated for use at
temperatures up to 250°F (121°C)
9. Install the control panel in the desired location. Refer to the
“Installing the Control Panel” procedure.
10. Plug the unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. See the
SPECIFICATIONS section for details.
• A Welcome Screen will appear on the Control Display for
a few seconds, then the display will go blank.
Installing the Control Panel
Use the following procedure to install the control panel.
WARNING
Remote mounted control panel must be mounted on a
vertical wall and installed in vertical position. Mounting
control panel in horizontal position may result in collection
of liquids and lead to an electric shock.
1. Carefully measure and cut the opening in the cabinet wall
for the control panel.
2. Drill the appropriate holes around the cutout for the control
panel mounting screws (not supplied).
6″
(150 mm)
13″
(330 mm)
Cabinet Wall
Cabinet Wall
5-1/2"
(140 mm) 1"
(25 mm)
6-3/8"
(162 mm)
3/16"
(6 mm)
3/16"
(6 mm)
Silicone Sealant
Control Panel Cutout and Screw Hole Dimensions
where the trim on the control panel will contact the cabinet
surface. Refer to the “Control Panel Cutout and Screw Hole
Dimensions” illustration for silicone placement.
4. Position the control panel into the cutout opening through
the front of the cabinet. Make sure to embed the trim on the
control panel into the silicone.
5. Fasten the control panel to the vertical surface using six
mounting screws (not supplied).
6. Connect the front and back male control cables on the
control panel to the corresponding female control cables
on the induction range.
Mounting Screw
Control
Cables
(male)
Silicone
Sealant
Cabinet Wall
Cabinet Wall
Installing the Control Panel
INSTALLATION

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OPERATION
General
Use the following information and procedures to operate
both countertop and built-in P Type Dual Induction Ranges.
NOTICE: Do not move a countertop unit during operation.
WARNING
Read all safety messages in the IMPORTANT SAFETY
INFORMATION section before operating this equipment.
CAUTION
BURN HAZARD:
• Do not leave metal objects or utensils on or near
induction range. They may become hot.
• Use caution when wearing rings, watches, or other
ferrous objects around induction range. They may
become hot.
• Some exterior surfaces on unit will get hot. Use caution
when touching these areas.
Pan Specifications
Pans used with an Induction Range must meet the following
specifications:
• Made of material with magnetic properties (ferrous material)
- Enameled Steel Pans
- Cast Iron Pans
- Stainless Steel Pans
- Aluminum Pans w/ferrous base
• Proper size (measurements given are the pan bottom
diameter)
• Flat bottom
The following pans cannot be used with an Induction Range:
• Glass Pans
• Aluminum Pans without a ferrous base
• Earthenware Pans
• Ceramic Pans
• Copper Pans
NOTE: The Induction Range
automatically detects if a pan
is induction-ready. If a pan
is placed on the unit during
operation that is not induction-
ready, a pan icon with the
message “Non-Compatible” will
appear on the corresponding Control Display, and the
unit will not operate.
Dual Induction Range Controls
The control panel on Dual Induction Ranges has separate,
identical controls for each coil. This allows each coil to be
operated independently. This section describes the operation
of a single coil and its corresponding controls.
Operation Modes
Two operation modes are available on the Induction Range:
Standard Mode and Advanced Programming Mode. Review
the information below to determine which operation mode is
appropriate. Refer to “Changing Operation Mode” in this section
to change the unit between modes.
Standard Mode
Standard Mode offers basic cooking with manual cooking
control methods and a timer. Four screens are available on the
Control Display in Standard Mode: Power Control, Fahrenheit
Temperature Control, Celsius Temperature Control, and Settings.
S S S
Power Control
Screen °F Temperature
Control Screen °C Temperature
Control Screen Settings
Screen
The Settings screen in Standard Mode offers the following
options:
FIRMWARE = Used for uploading firmware updates
MODES = Used to change between operation modes
ERRORS = Shows the last six error codes
Control
Knob
Timer
Button Function
Button
Control Separation Line
Control Display
(showing Welcome Screen)
This icon indicates that the controls above the
line operate the coil at the front of the unit.
This icon indicates that the controls below the
line operate the coil at the back of the unit.
Front-to-Back Dual Induction Range Control Panel

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OPERATION
Advanced Programming Mode
Advanced Programming Mode increases the versatility of
the Induction Range by allowing preset, three-stage cooking
programs (menu items) to be created. Four screens are
available on the Control Display in Advanced Programming
Mode: Power Control, Temperature Control (Fahrenheit or
Celsius), Menu, and Settings.
S
SS
Power Control
Screen Temperature
Control Screen Menu
Screen Settings
Screen
The Settings screen in Advanced Programming Mode includes
all of the options from Standard Mode as well as the following
additions:
SETTING = Used to change temperature unit of measure
and fan filter settings
PROGRAM = Used to create custom menu items
Refer to “Programming Menu Items” in this section to create
custom menu items.
Startup
1. Before turning on the unit each day, clean the glass cooking
surface using an appropriate cleaning wipe, damp paper
towel, or a damp cloth. CAUTION! Wipe up all spills and
splashes immediately. Make sure unit is dry before
using. Do not allow liquid to run into air inlet filter on
bottom of unit.
NOTE: The unit can be turned off at any time by pushing the
Control Knob.
NOTE: The cooling fan in the unit will not start until the unit gets
hot. Once the fan turns on, it will run until the unit cools.
2. Plug the unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. See the
SPECIFICATIONS section for details.
• A Welcome screen will appear on the Control Display for
a few seconds, then the display will go blank.
3. Place an induction-ready pan on the unit. The Induction
Range will not operate without a pan centered inside the
cooking zone pattern on the glass cooking surface.
Power Control—Standard
S
4. Push the appropriate Control Knob
to start the Induction Range.
• The blue Power Control Screen
appears showing a bar graph
and a percentage of power
setting. The Induction Range is
now operating in Power Control.
See “Changing Cooking Control Method” for information
on cooking in Temperature Control.
• If the unit is in Advanced Programming Mode, refer to
“Cooking with Menu Items” in this section to cook using
programmed menu items.
NOTE: The pan icon on the display will flash when a pan is not
being heated or when no pan is on the glass cooking
surface. The icon will remain solid when a compatible
pan is on the cooking surface and being heated. If the
Power setting is at “0” or the Fahrenheit Temperature
setting is below 78°F, no pan icon will appear.
5. Turn the Control Knob to adjust the Power setting to the
desired percentage.
• Turn the Control Knob clockwise to increase the setting.
Turn the Control Knob counterclockwise to decrease the
setting.
• Most cooking in Power Control will be done at a setting
of 50% or less. Start with a lower setting because the
unit gets hot quickly. Make adjustments as necessary.
NOTE: Heat generation will stop automatically whenever a pan
is removed from the glass cooking surface. The unit will
hold the current setting for three minutes. If the pan is
placed back on the unit within the three minutes, the unit
will resume cooking at the current setting. After three
minutes, the Control Display will go blank and the unit
will shut off.
Shutdown
1. Push the appropriate Control Knob to turn off the Induction
Range. The Control Display will go blank.
NOTE: Heat generation will stop automatically whenever a pan
is removed from the glass cooking surface.
Changing Cooking Control Method
Two cooking control methods are available in both operation
modes on the Induction Range: Power Control and Temperature
Control. To change control methods:
1. Touch the Button on the control panel to toggle through
the cooking control methods. The screens appear in the
order shown below (the Settings Screen that appears is
used for changing unit operation mode and settings).
Temperature Control—
Standard
Power Control—
Standard
S S
2. Turn the Control Knob to adjust the setting on the desired
screen.
• Turn the Control Knob clockwise to increase the setting.
Turn the Control Knob counterclockwise to decrease the
setting.
NOTE: Settings in Power Control do not correspond to the
temperature setting in Temperature Control.
General Setting Information
Hatco recommends adjusting the Power or Temperature
settings up or down while cooking to find the best setting for
a particular pan, amount of food, and heating desired. Once a
good setting has been determined, use this setting in the future
for cooking similar batches of the same size, in the same pan.
Save these settings as a menu item in Advanced Programming
Mode for quick and easy repeat cooking.
Power Control Information
Power Control supplies a continuous amount of heat to the
pan, similar to the operation of a gas or electric burner. The
Power setting is based on the amount of heat wanted in the
pan. Observe the cooking of the food in the pan and make
adjustments to the Power setting as necessary.

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OPERATION
Temperature Control Information
Temperature Control regulates power to the pan on and off to
maintain the Temperature setting entered on the Temperature
Control screen (Fahrenheit or Celsius). Power is controlled
automatically by the internal computer. The temperature setting
is approximate. The actual temperature of the food in the pan
will depend on the type and size of the pan as well as the type
and amount of food that is in the pan. When power to the pan is
off, the pan icon on the display will flash. When power to the pan
is on, the pan icon on the display will remain solid to indicate the
pan is being heated.
Remote Temperature Probes
For quicker and more accurate temperature control, Remote
Temperature Probes are included—one for each coil on Dual
Induction Ranges. When connected, the Remote Temperature
Probe signals the internal computer to control automatic
regulation of power to the pan based on the actual temperature
of the food being cooked.
NOTE: Use only Hatco-supplied Remote Temperature Probes
with Hatco induction units.
To use a Remote Temperature Probe:
www.hatcocorp.com
Probe
Clip
Probe
Port
Temperature
Probe
Temperature
Probe
1. Plug the probe into the probe
port on the unit.
• For side-by-side countertop
units, each port is located on
its corresponding side of the
unit, next to the USB port.
• For front-to-back countertop
units, the ports are located
on the left side of the unit,
next to its corresponding
USB port. The top port is for
the back coil, and the bottom
port is for the front coil.
• For built-in units, the ports are located next to the USB
ports on the underside of the control panel. The top/front
port is for the front coil, and the bottom/back port is for
the back coil.
• The Control Display will show the setpoint entered
and the word “PROBE”, indicating that a Remote
Temperature Probe is connected.
the food being cooked.
• °F or °C will flash on the Control Display until the unit is
within 5 degrees of the temperature setpoint. When at
the setpoint, °F or °C will stop flashing.
NOTE: To avoid inaccurate temperature readings, do not allow
the tip of the probe to touch the bottom of the pan. Do
not fully submerge the probe.
3. Attach the probe to the side of the pan using the included
probe clip.
NOTE: Disconnect the probe when it is not in use. If the
probe remains connected while not in use, the internal
temperature control will take over causing temperature
sensing to be slower and less accurate.
Using the Timer
A timer is available in both operation modes on the Induction
Range.
1. Touch the Button on the control
panel to access the Timer Screen.
The unit of measure on the Timer
Screen will correspond with the
active cooking control method—
Power or Temperature (°F or °C).
• A split Timer screen will appear.
The top of the screen shows the timer highlighted by a
white outline, and the bottom of the screen shows the
Power/Temperature setting.
2. Set the timer by turning the Control Knob within three
seconds.
• After the timer is set, the white outline drops to outline
the Power/Temperature setting.
3. Adjust the Power/Temperature by turning the Control Knob.
• When the timer reaches zero, the timer flashes between
“DONE” and “0:00:00”. The Power/Temperature setting
drops to “0” or 68°F (19°C), depending on the control
method in which the unit is operating.
Cooking with Menu Items
Use the following procedure to cook using programmed menu
items in Advanced Programming Mode. Refer to “Changing
Operation Mode” in this section to change the unit between modes.
1. Push the Control Knob to start the Induction Range.
RICE +Add
+Add+Add
+Add+Add
Preset
S
Menu—Advanced
2. Touch the Button on the control
panel to toggle through the screens
on the Control Display to the Menu
screen.
3. Turn the Control Knob to highlight
the desired menu item in red, then
push the Control Knob to select the
menu item.
• The selected menu item cook screen will appear.
Menu Item Cook—Advanced
RICE
Time
°F
STRT EXIT
212
10
4. Turn the Control Knob to highlight
STRT in red, then push the Control
Knob to start cooking.
• The timer for the menu item
will start and the setting for the
active cooking control method is
shown.
• For two or three-stage menu items, the Control Display
will begin the second and third stages automatically after
the previous stage is complete.
5. To stop cooking during a menu item sequence, turn the
Control Knob to highlight EXIT in red, then push the Control
Knob to stop the sequence.
• The Control Display will return to the Menu screen .

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IRNGCDM-0522 15
Programming Menu Items
Use the following procedure to program custom one, two, or
three-stage menu items in Advanced Programming Mode.
1. Push the Control Knob to start the Induction Range.
FirmwareProgram
Modes
Errors
Setting
Settings
Settings—Advanced
2. Touch the Button on the control
panel to toggle through the screens
on the Control Display to the
Settings screen.
3. Turn the Control Knob until
PROGRAM is highlighted in red,
then push the Control Knob to
select PROGRAM.
RICE +Add
Exit
+Add
+Add
+Add
+Add
Program
Program—Advanced
• A password screen will appear.
• To enter the 3-digit password
“248”, turn the Control Knob to
the first number, then press the
Control Knob to select and move
to the next number.
• The Program screen will appear.
Stage3
Stage1
Stage2
Exit
Program Stages
Program Stages—Advanced
4. Turn the Control Knob until the
desired +ADD button is highlighted
in red, then push the Control Knob
to create a menu item.
• The Program Stages screen will
appear.
5. Turn the Control Knob, if necessary,
until STAGE1 is highlighted in red, then push the Control
Knob to begin programming the menu item.
+Add
PwrStage 1
Time Cook
%
SAVE
Menu Item, Stage1—Advanced
Tmp°F Time s
• The Menu Item Stage 1 screen
will appear.
6. Turn the Control Knob clockwise
until +ADD is highlighted in red,
then push the Control Knob to
name the menu item.
• The Name screen will appear.
7. Turn the Control Knob until BKSP is highlighted in red,
then push the Control Knob until all text in the name field is
deleted.
BKSPSAVE
Name—Advanced
Name field blank.
8. Turn the Control Knob until the first
letter for the menu item name is
highlighted in red, then press the
Control Knob to select the letter.
• Continue selecting letters using
the Control Knob until the name
is complete.
9. Turn the Control Knob until SAVE is highlighted in red, then
push the Control Knob to save the menu item name.
• The Menu Item Stage 1 screen will appear.
SAUCE
PwrStage 1
Time Cook
%
SAVE
Menu Item, Stage1—Advanced
Tmp°F Time s
10. Program the Menu Item.
a. Turn the Control Knob until
either the PWR or TMP field is
highlighted in red, depending
on the cooking control method.
Push the Control Knob to select
the cooking control method.
b. Turn the Control Knob until the desired value appears
for the cooking control method. Push the Control Knob
to save the value.
c. Turn the Control Knob until the TIME field is highlighted
in red. Push the Control Knob to select TIME.
d. Turn the Control knob until the desired value appears for
the timer. Push the Control Knob to save the value.
e. Turn the Control Knob until SAVE is highlighted in red,
then push the Control Knob to save the STAGE 1 values.
f. If a second stage and/or third stage is needed, turn the
Control Knob until the desired stage is highlighted in red.
Push the Control Knob to access the stage, and repeat
steps a–e.
g. When menu item programming is complete and the
Program Stages screen is showing, turn the Control
Knob until EXIT is highlighted in red, then push the
Control Knob to save the menu item.
h. The Program screen will appear. If all menu item
programming is complete, turn the Control Knob until
EXIT is highlighted in red, then push the Control Knob
to return to the Settings screen. Touch the Button on
the control panel to return to the active cooking control
screen.
Changing Operation Mode
Use the following procedure to change the operation mode of
the Induction Range. Two modes are available: Standard Mode
and Advanced Programming Mode.
Firmware
Modes
Errors
Settings
Settings—Standard
1. Push the Control Knob to start the
Induction Range.
2. Touch the Button on the control
panel to toggle through the screens
on the Control Display to the
Settings Screen.
3. Turn the Control Knob clockwise
until MODES is highlighted in red, then push the Control
Knob to select MODES.
• A password screen will appear.
• To enter the 3-digit password
“248”, turn the Control Knob to
the first number, then press the
Control Knob to select and move
to the next number.
• The Modes screen will appear.
4. Turn the Control Knob to highlight either MODE S or MODE
A-ß in red, then push the Control Knob to select the desired
mode.
• MODE S = Standard Mode
• MODE A-ß = Advanced Programming Mode
• After selecting the mode, the Control Display will return
to the Power Control screen.
Advanced Programming
Mode
Standard Mode
Menu screen appears in
Advanced Programming Mode.
Temperature Control units
separate in Standard Mode.
S S
OPERATION

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IRNGCDM-0522
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Changing Between Fahrenheit and Celsius
Use the following procedure to change the temperature unit
of measure between Fahrenheit and Celsius in Advanced
Programming Mode.
FirmwareProgram
Modes
Errors
Setting
Settings
Settings—Advanced
1. Push the Control Knob to start the
Induction Range.
2. Touch the Button on the control
panel to toggle through the screens
on the Control Display to the
Settings Screen.
3. Turn the Control Knob clockwise
until SETTING is highlighted in red, then push the Control
Knob to select SETTING.
Exit
Setting
Temp Unit FC
Fan Filter On Off
• A password screen will appear.
• To enter the 3-digit password
“248”, turn the Control Knob to
the first number, then press the
Control Knob to select and move
to the next number.
• The Setting screen will appear, and the active setting will
be in green.
4. Turn the Control Knob until the desired unit of measure is
highlighted in red, then push the Control Knob to select the
unit of measure.
NOTE: The fan filter can be toggled on or off from the Setting
screen as well. Turn the Control Knob to highlight either
ON or OFF, then push the Control knob to select the
setting.
5. Turn the Control Knob to highlight EXIT, then push the
Control Knob to return to the Settings Screen.
6. Touch the Button on the control panel to return to the
active cooking control screen.
Resetting the Software
Use the following procedure if the induction range is
unresponsive and the Control Display appears “frozen.”
1. Touch and hold both the Button and the Button at
the same time for 10 seconds.
• The unit will restart and the Welcome screen will appear
on the Control Display.
Updating Firmware
Use the following procedure to upload firmware updates to the
Induction Range from an external USB drive. This procedure
must be done for each coil/control combination and can be done
in both operation modes.
• For side-by-side units, each USB port is located on its
corresponding side of the unit.
• For front-to-back units, the USB ports are located on the
left side of the unit. The top port is for the back coil, and the
bottom port is for the front coil.
• For built-in units, the USB ports are located on the
underside of the control panel. The top/front port is for the
front coil, and the bottom/back port is for the back coil.
NOTE: For the latest firmware updates, cooking tips, and
more, go to the Hatco Induction Range website:
www.hatcocorp.com/rapide_cuisine
Firmware
Modes
Errors
Settings
Settings—Standard
1. Push the Control Knob to start the
Induction Range.
2. Touch the Button on the control
panel to toggle through the screens
on the Control Display to the
Settings Screen.
3. Turn the Control Knob clockwise until FIRMWARE is
highlighted in red, then push the Control Knob to select
FIRMWARE.
• A password screen will appear.
• To enter the 3-digit password
“248”, turn the Control Knob to
the first number, then press the
Control Knob to select and move
to the next number.
• The Firmware screen will appear.
4. Depending on the type of update, turn the Control Knob to
highlight either USER BRD or MAIN BRD, then push the
Control Knob to select.
• The Firmware Update screen will appear.
5. Insert the USB drive into the USB
port.
6. Turn the Control Knob to highlight
UPDATE, then push the Control
Knob to start the update.
• A screen will appear to indicate
the update is in progress.
• When the update is complete, the Welcome screen will
appear for a few seconds showing the new firmware
version, and the unit will shut down.
HOLD Menu+Timer
FOR 10 SEC
Error F69
NOTE: If an error message appears
indicating that the update has
failed, perform the “Resetting
the Software” procedure in
this section. Then, perform the
“Updating Firmware” procedure
again using a new USB drive.
OPERATION

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IRNGCDM-0522 17
General
Hatco Dual Induction Ranges are designed for maximum
durability and performance with minimum maintenance.
WARNING
ELECTRIC SHOCK HAZARD:
• Turn OFF power switch, unplug power cord, and
allow unit to cool before performing any cleaning,
adjustments, or maintenance.
• DO NOT submerge or saturate with water. Do not allow
liquids to spill into unit. Unit is not waterproof. Do not
operate if unit has been submerged or saturated with
water.
• Do not steam clean or use excessive water on the unit.
• This unit is not “jet-proof” construction. Do not use
jet-clean spray to clean this unit.
• Do not clean unit when it is energized or hot.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power
cord. Cord must be replaced by an Authorized Hatco
Service Agent or a person with similar qualifications.
• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some after-market or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
This unit has no “user-serviceable” parts. If service
is required on this unit, contact an Authorized Hatco
Service Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350.
CAUTION
Use only wipes, pads, and cleaners designed specifically
for cleaning ceramic glass surfaces.
Wipe up all spills and splashes immediately. Make sure
unit is dry before using. Do not allow liquid to run into air
inlet filter on bottom of unit.
Daily Cleaning
To maintain performance and preserve the finish of the
Induction Range, clean the unit daily. Make sure to use only
wipes, pads, and cleaners designed specifically for cleaning
ceramic glass surfaces.
1. Turn off and unplug the unit. Allow the unit to cool.
2. Remove and wash all food pans.
3. For countertop units, remove and clean the air filter located
on the underside of the unit near the front. To clean:
• Pull filter straight out of filter bracket and clean using
warm water and a mild soap.
• Allow filter to air dry completely before re-installing.
NOTE: Side-by-side Dual Induction Ranges have two air filters,
one below each set of controls.
4. Clean the glass surface using an appropriate cleaning
wipe, damp paper towel, or damp cloth.
• For tough stains and metal marks, use a drop of ceramic
glass cleaner and paper towel.
• For water and scale marks, use a few drops of white
vinegar and paper towel.
NOTICE
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring its
appearance and making it susceptible to soil accumulation.
5. Clean the metal surfaces using a clean, soft cloth and mild
detergent.
6. Wipe dry all metal surfaces using a dry, clean, soft cloth.
IMPORTANT NOTE
The Control Knob shafts require cleaning at least once every
week. To clean: Pull the Control Knob straight off the shaft,
wipe all dirt and grease from the shaft, then re-install the
Control Knob on the shaft.
MAINTENANCE

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IRNGCDM-0522
18
Symptom Probable Cause Corrective Action
Unit does not turn on.
No power to unit.
Make sure power cord is plugged into an appropriate receptacle
(see SPECIFICATIONS section). Check circuit breaker and reset
as necessary. Check for damage to power cord. Check electrical
receptacle.
Electronic controls defective. Contact Authorized Service Agent or Hatco for assistance.
Pan icon with the message “Non-
Compatible” appears on the Control
Display and the unit will not heat.
Pan being used is not induction-ready.
Use an induction-ready pan (see “Pan Specifications” in the
OPERATION section of this manual).
Control Display unresponsive or
Error F69 screen appears.
Software malfunction.
Perform the “Resetting the Software” procedure in the
MAINTENANCE section of this manual.
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
WARNING
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before performing
any cleaning, adjustments, or maintenance.
TROUBLESHOOTING GUIDE
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull-
down menu, and click on “Find A Service Agent”; or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: [email protected]
SERVICE INFORMATION
United States and Canada
The warranty on Hatco Induction Ranges is for two (2) years
from date of purchase or 30 months from date of shipping from
Hatco, whichever occurs first.
Warranty Problems
If you experience a problem with an Induction Range during the
warranty period, contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
E-mail: [email protected]
When contacting Hatco for warranty service, please supply the
following information:
• Model of unit
• Serial number (located on the bottom of the unit)
• Specific problem with the unit
• Date of purchase
• Name of business
• Shipping address
• Contact name and phone number
Non-Warranty Problems
If you experience a non-warranty problem that requires
assistance, please contact the nearest Authorized Hatco
Service Agency.
To locate the nearest Service Agency, log onto our website at
www.hatcocorp.com,select the Support pull-down menu, and
click on “Find A Service Agent”; or contact the Hatco Parts and
Service Team by phone/e-mail.

English
IRNGCDM-0522 19
LIMITED WARRANTY
WARRANTY, EXCLUSIVE REMEDY:
Hatco Corporation (Seller) warrants that the products it
manufactures (Products) will be free from defects in materials
and workmanship under normal use and service and when
stored, maintained, and installed in strict accordance with
factory recommendations. Seller’s sole obligation to the person
or entity buying the Products directly from Seller (Customer)
under this warranty is the repair or replacement by Seller or
a Seller-authorized service agency, at Seller’s option, of any
Product or any part thereof deemed defective upon Seller’s
examination, for a period of: (i) the Warranty Duration from the
date of shipment by Seller or (ii) the Warranty Duration from the
date of Product registration in accordance with Seller’s written
instructions, whichever is later. The “Warranty Duration” shall
mean the specific periods set forth below for specific Product
components, or, to the extent not listed below, eighteen (18)
months. Credit for Products or parts returned with the prior
written permission of Seller will be subject to the terms shown
on Seller’s material return authorization form. PRODUCTS
OR PARTS RETURNED WITHOUT PRIOR WRITTEN
PERMISSION OF SELLER WILL NOT BE ACCEPTED
FOR CREDIT. Expenses incurred by Customer in returning,
replacing, or removing the Products will not be reimbursed
by Seller. If the defect comes under the terms of the limited
warranty, the Products will be repaired or replaced and returned
to the Customer and the cost of return freight will be paid by
Seller. The remedy of repair or replacement provided for herein
is Customer’s exclusive remedy. Any improper use, alteration,
repairs, tampering, misapplication, improper installation,
application of improper voltage, or any other action or inaction
by Customer or others (including the use of any unauthorized
service agency) that in Seller’s sole judgment adversely affects
the Product shall void this warranty. The warranty expressly
provided herein may only be asserted by Customer and may
not be asserted by Customer’s customers or other users
of the Products; provided, however, that if Customer is an
authorized equipment dealer of Seller, Customer may assign
the warranty herein to Customer’s customers, subject to all of
the limitations of these Terms, and in such case, the warranty
shall be exclusively controlled by Seller in accordance with
these Terms. THIS LIMITED WARRANTY IS EXCLUSIVE AND
IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR
IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF NONINFRINGEMENT, MERCHANTABILITY,
OR FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE
EXPRESSLY DISCLAIMED.
One (1) Year Parts and Labor PLUS One (1) Additional Year
Parts-Only Warranty:
Conveyor Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
Heated Well Elements — HW, HWB, and HWBI Series
(metal sheathed)
Two (2) Year Parts and Labor Warranty:
Induction Ranges
Induction Warmers
One (1) Year Replacement Warranty:
TPT Pop-Up Toasters
One (1) Year Parts and Labor PLUS Four (4) Years
Parts-Only Warranty:
3CS and FR Tanks
One (1) Year Parts and Labor PLUS Nine (9) Years
Parts-Only Warranty:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
Ninety (90) Day Parts-Only Warranty:
Replacement Parts
Notwithstanding anything herein to the contrary, the limited
warranty herein will not cover components in Seller’s sole
discretion such as, but not limited to, the following: coated
incandescent light bulbs, fluorescent lights, heat lamp bulbs,
coated halogen light bulbs, halogen heat lamp bulbs, xenon
light bulbs, LED light tubes, glass components, and fuses;
Product failure in booster tank, fin tube heat exchanger, or
other water heating equipment caused by liming, sediment
buildup, chemical attack, or freezing.
WARRANTY REGISTRATION INSTRUCTIONS:
Product registration must be submitted within 90 days
from the date of shipment from our factory to qualify for
additional coverage. Registration may be submitted through
the form on Seller’s website, through the form accessible
through the QR code on the Product (where available), or
by calling Customer Service with the required information at:
800-558-0607 or 414-671-6350.
LIMITATION OF LIABILITY:
SELLER WILL NOT BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY,
OR SPECIAL DAMAGES, INCLUDING WITHOUT LIMITATION
ANY LOST PROFITS, COSTS OF SUBSTITUTE PRODUCTS,
OR LABOR COSTS ARISING FROM THE SALE, USE,
OR INSTALLATION OF THE PRODUCTS, FROM THE
PRODUCTS BEING INCORPORATED INTO OR BECOMING
A COMPONENT OF ANOTHER PRODUCT, OR FROM ANY
OTHER CAUSE WHATSOEVER, WHETHER BASED ON
WARRANTY (EXPRESSED OR IMPLIED) OR OTHERWISE
BASED ON CONTRACT, TORT, OR ANY OTHER THEORY
OF LIABILITY, AND REGARDLESS OF ANY ADVICE OR
REPRESENTATIONS THAT MAY HAVE BEEN RENDERED
BY SELLER CONCERNING THE SALE, USE, OR
INSTALLATION OF THE PRODUCTS, EVEN IF SELLER IS
AWARE OF THE POSSIBILITY OF SUCH DAMAGES. IN NO
EVENT WILL SELLER’S AGGREGATE LIABILITY ARISING
OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE
TOTAL AMOUNTS PAID TO SELLER BY CUSTOMER FOR
THE PRODUCTS WITHIN THE THREE (3) MONTH PERIOD
IMMEDIATELY PRECEDING THE EVENT GIVING RISE
TO CUSTOMER’S CLAIM. THE LIMITATIONS SET FORTH
HEREIN REGARDING SELLER’S LIABILITY SHALL BE VALID
AND ENFORCEABLE NOTWITHSTANDING A FAILURE
OF ESSENTIAL PURPOSE OF THE LIMITED REMEDY
SPECIFIED IN THESE TERMS.
Seller reserves the right to update these Terms at
any time, at its sole discretion, which become binding
upon the date of publishing. For the most current
version of our full Terms of Sale, see our website at:
https://www.hatcocorp.com/terms-of-sale

IRNGCDM-0522
20
Français
SOMMAIRE
Ce manuel contient des instructions relatives à l’installation,
à la sécurité et au fonctionnement des plaques à induction
double Hatco. Hatco vous recommande de lire l’ensemble des
instructions d’installation, de sécurité et d’utilisation fournies
dans ce manuel avant d’installer et d’utiliser l’appareil.
Les consignes de sécurité qui apparaissent dans ce manuel
sont identifiées par les mots indicateurs suivants :
AVERTISSEMENT
AVERTISSEMENT indique une situation dangereuse qui,
si elle n’est pas évitée, peut provoquer la mort ou des
blessures graves.
ATTENTION
ATTENTION indique une situation dangereuse qui, si elle
n’est pas évitée, peut provoquer des blessures légères ou
moyennes.
AVIS
AVIS est utilisé pour des questions sans rapport avec des
blessures corporelles.
INTRODUCTION
Les plaques à induction doubles Hatco offrent un moyen sûr,
rapide, efficace et attrayant de préparer les aliments dans
les cuisines commerciales et les cuisines ouvertes (bars à
omelettes, buffets, etc.). L’efficacité, la précision et la vitesse
de cuisson des cuisinières à induction d’Hatco constituent le
choix idéal pour les entreprises du secteur de la restauration
proposant des services de qualité.
Les cuisinières à induction fonctionnent grâce à la création
d’un champ magnétique entre les bobines d’induction
situées sous la plaque en vitrocéramique de l’appareil et les
récipients compatibles avec les cuisinières à induction posés
sur la plaque. Ce champ magnétique génère des courants
à induction à la base du récipient, qui chauffent ce dernier
instantanément. La chaleur produite est ensuite transférée au
contenu du récipient. Étant donné que le champ magnétique
agit uniquement entre les bobines d’induction et les matériaux
magnétiques (à base de fer), la plaque en vitrocéramique
qui sépare ces éléments ne chauffe pas, ce qui évite toute
déperdition de chaleur et permet d’améliorer l’efficacité du
processus. Lorsque le champ magnétique est interrompu par la
mise hors tension de l’appareil ou la suppression du récipient,
la production de chaleur cesse instantanément.
Les plaques à induction doubles Hatco sont le résultat de
longues recherches et de nombreux essais sur le terrain.
Les matériaux utilisés ont été sélectionnés afin de garantir
une durée de vie maximale, un design attractif et des
performances optimales. Chaque unité est inspectée et testée
minutieusement avant d’être expédiée.
INFORMATIONS IMPORTANTES POUR LE PROPRIÉTAIRE
Noter le numéro de modèle, le numéro de série , le voltage et la
date d’achat de votre appareil ci-dessous (plaque signalétique
située sous l’appareil). Veuillez avoir cette information à portée
de la main si vous appelez Hatco pour assistance.
Modèle No. ______________________________________
Numéro de série __________________________________
Voltage _________________________________________
Date d’achat _____________________________________
Enregistrez votre appareil!
Remplissez la garantie en ligne pour éviter les retards
pour faire jouer la garantie. Accédez au site Web Hatco
www.hatcocorp.com, sélectionnez le menu déroulant
Support (Assistance), puis cliquez sur « Warranty » (Garantie).
Horaires
ouvrables : 7h00 à 17h00 du lundi au vendredi
Heure du Centre (CT)
(Horaires d’été—juin à septembre:
7h00 à 17h00 du lundi au jeudi
7h00 à 16h00 le vendredi)
Téléphone: 800-558-0607; 414-671-6350
Courriel: [email protected]
Service d'assistance et de pièces de
rechange disponible 7j/7, 24h/24 aux
États-Unis et au Canada en composant
le 800-558-0607.
Des renseignements supplémentaires sont disponibles sur
notre site Web à www.hatcocorp.com.
Informations importantes pour le propriétaire................20
Introduction.........................................................................20
Consignes de sécurité importantes .................................21
Désignation du modèle......................................................22
Description du modèle.......................................................22
Caractéristiques techniques .............................................24
Configuration des fiches....................................................24
Tableau des valeurs nominales électriques ......................24
Dimensions .......................................................................25
Installation...........................................................................26
Généralités ........................................................................26
Installation des modèles encastrés ...................................27
Installation du panneau de commande .............................30
Mode d’emploi ....................................................................31
Généralités ........................................................................31
Modification de la méthode de commande de cuisson.....32
Utilisation du minuteur.......................................................34
Cuisson avec les rubriques du menu................................34
Programmation des rubriques de menu............................34
Modification du mode de fonctionnement .........................35
Passer des degrés Fahrenheit aux degrés Celsius et
inversement.....................................................................35
Réinitialiser le logiciel .......................................................36
Mise à jour du micrologiciel...............................................36
Maintenance........................................................................37
Généralités ........................................................................37
Nettoyage quotidien...........................................................37
Guide de dépannage..........................................................38
Informations de Service.....................................................38
Garantie limitée ..................................................................39
Distributeurs de pièces autorisés ........ Couverture arrière
This manual suits for next models
13
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