Hatco HDW-1 User manual

© 2014 Hatco Corporation
Drawer Warmers
Tiroirs Chauffants
HDW and HDW-B Series/Série
Installation and Operating Manual
Manuel d'installation et d'utilisation
P/N 07.04.300.00
Register Online!
(see page 2)
S'inscrire en ligne!
(voir page 19)
hatcocorp.com
Do not operate this equipment unless you
have read and understood the contents of
this manual! Failure to follow the
instructions contained in this manual may
result in serious injury or death. This
manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.
English = p 2
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en este
manual puede resultar en un serio lesión
o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted no
puede entender el contenido de este
manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel !
Le non-respect des instructions
contenues dans ce manuel peut entraîner
de graves blessures ou la mort. Ce
manuel contient des informations
importantes concernant l'entretien,
l'utilisation et le fonctionnement de ce
produit. Si vous ne comprenez pas le
contenu de ce manuel, veuillez le signaler
à votre supérieur. Conservez ce manuel
dans un endroit sûr pour pouvoir vous y
référer plus tard.
Français = p 19
WARNING
ADVERTENCIA
AVERTISSEMENT

2
Safety information that appears in this manual is identified by
the following signal word panels:
WARNIN indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE is used to address practices not related to personal
injury.
WARNING
NOTICE
CAUTION
INTRODUCTION
Hatco Drawer Warmers are designed to keep foods at optimum
serving temperatures without affecting quality. They are built
for tough kitchen duty with rugged stainless steel construction,
heavy-duty hardware, stainless steel slides, and positive-
closing drawers. Drawer Warmers keep everything from meat
to vegetables to rolls hot and flavor-fresh until served.
On multiple drawer units, each drawer features individual
controls for holding a wider variety of hot foods during peak
serving periods.
Hatco Drawer Warmers are products of extensive research and
field testing. The materials used were selected for maximum
durability, attractive appearance, and optimum performance.
Every unit is inspected and tested thoroughly prior to shipment.
This manual provides the installation, safety, and operating
instructions for Drawer Warmers. Hatco recommends all
installation, operating, and safety instructions appearing in this
manual be read prior to installation or operation of the unit.
Important Owner Information ..............................................2
Introduction...........................................................................2
Important Safety Information...............................................3
Model Description.................................................................4
Model Designation................................................................4
Specifications........................................................................5
Plug Configurations............................................................5
Electrical Rating Chart........................................................7
Food Holding Capacity.......................................................8
Dimensions.........................................................................9
Installation ...........................................................................11
eneral .............................................................................11
Installing HDW-X and HDW-XN Models .............................11
Installing HDW-XB, HDW-XBN, and HDW-XBR Models.....12
Operation.............................................................................13
eneral.............................................................................13
Food Holding uide .........................................................13
Maintenance ........................................................................14
eneral.............................................................................14
Cleaning ...........................................................................14
Removing Lime and Mineral Deposits .............................14
Troubleshooting uide ......................................................15
Options and Accessories...................................................16
Limited Warranty.................................................................18
Authorized Parts Distributors .............................Back Page
IMPORTANT OWNER INFORMATION
Record the model number, serial number, voltage, and
purchase date of the unit in the spaces below (located on the
back of the unit for free-standing units and on the inside of the
right panel for built-in units). Please have this information
available when calling Hatco for service assistance.
Model No. ________________________________________
Serial No. ________________________________________
Voltage __________________________________________
Date of Purchase __________________________________
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Parts & Service pull-down
menu, and click on “Warranty Registration”.
Business
Hours: 8:00 AM to 5:00 PM Central Standard Time (CST)
(Summer Hours: June to September—
8:00 AM to 5:00 PM CST Monday–Thursday
8:00 AM to 2:30 PM CST Friday)
Telephone: [phone]
e-mail: [email protected]
Fax: [phone] (Parts and Service)
414-671-3976 (International)
Additional information can be found by visiting our web site at
www.hatcocorp.com.
24 Hour 7 Day Parts and Service
Assistance available in the United States
and Canada by calling 800-558-0607.
Form No. HDWM-0214
CONTENTS English

FIRE HAZARD:
• Locate unit a minimum of 1″ (25 mm) from combustible
walls and materials. If safe distances are not
maintained, discoloration or combustion could occur.
• Do not use harsh chemicals such as bleach (or cleaners
containing bleach), oven cleaners, or flammable
cleaning solutions to clean this unit.
Make sure food product has been heated to the proper
food-safe temperature before placing in unit. Failure to heat
food product properly may result in serious health risks.
This unit is for holding preheated food product only.
Hatco Corporation is not responsible for actual food
product serving temperature. It is the responsibility of the
user to ensure that food product is held and served at a
safe temperature.
Make sure all operators have been instructed on the safe
and proper use of the unit.
This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them away
from the unit.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350; fax [phone]; or
International fax [phone].
BURN HAZARD:
• Some exterior surfaces on unit will get hot. Use caution
when touching these areas.
• Use caution when opening drawer. Hot air escapes
when drawer is open.
Locate unit in an area that is convenient for use. The
location should be level and strong enough to support the
weight of the unit and contents.
Do not lay unit on the front or back side. Damage to the
unit could occur.
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring its
appearance and making it susceptible to soil accumulation.
WARNING
NOTICE
CAUTION
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install proper voltage and
size electrical receptacle.
• Built-in units must be installed by a qualified
electrician. Installation must conform to all local
electrical codes. Installation by unqualified personnel
will void unit warranty and may lead to electric shock or
burn, as well as damage to unit and/or its surroundings.
• Turn OFF power switch, unplug power cord/turn off
power at circuit breaker, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 70°F (21°C).
• Do not clean unit when it is energized or hot.
• Do not steam clean or use excessive water on the unit.
• This unit is not “jet-proof” construction. Do not use jet-
clean spray to clean this unit.
• Do not pull unit by power cord.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power
cord. Cord must be replaced by an Authorized Hatco
Service Agent or a person with similar qualifications.
• Do not allow liquids to spill into the unit.
• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
• Use only enuine Hatco Replacement Parts when
service is required. Failure to use enuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
enuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
WARNING
3
Form No. HDWM-0214
IMPORTANT SAFETY INSTRUCTIONS
English
Read the following important safety information before using this equipment to avoid serious
injury or death and to avoid damage to equipment or property.

HDW-XB Models
HDW-XB Models are built-in units available in one, two, and
three-drawer versions. Built-in HDW-XB models include
4′ (1219 mm) of flexible conduit for direct power connection.
HDW-XBN Models
HDW-XBN Models have all the features of the HDW-XB models
but have a narrower profile for smaller space requirements.
These units are available in one, two, and three-drawer
versions.
Model HDW-2B
HDW-XBR Models
HDW-XBR Models have all the features of the HDW-XB models
but have a reduced depth for smaller space requirements.
These units are available in one, two, three, and four-drawer
versions.
Drawer
Vents
Temperature Monitor
POWER ON/OFF (I/O) Switch
TEMPERATURE Control Knob
H D W - X X
Heated No Character = Freestanding
B = Built-In
N = Narrow
BN = Built-In, Narrow
BR = Built-In, Reduced Depth
Drawer Warmer
Quantity of Drawers
4Form No. HDWM-0214
MODEL DESCRIPTION English
All Models
All Hatco Drawer Warmers are built of rugged aluminized and
stainless steel with durable nylon rollers, 12 gauge stainless
steel slides, and heavy-duty hardware. Each drawer features
adjustable drawer vents for humidity control, a POWER
ON/OFF (I/O) switch, TEMPERATURE control knob, and a
TEMPERATURE monitor. Standard size pans 6″ (152 mm)
deep are supplied with each drawer. The insulated top and
sides provide maximum energy efficiency and the heating
elements are warranted for two years.
HDW-X Models
HDW-X Models are freestanding units available in one, two,
three, and four-drawer versions. The one, two, and three-
drawer units are equipped with 4″ (102 mm) legs. The
four-drawer unit is equipped with 6″ (152 mm) stainless steel
legs. Freestanding models include an attached 6′ (1829 mm)
power cord with plug.
HDW-XN Models
HDW-XN models have all the features of the HDW-X
freestanding models but have a narrower profile for smaller
space requirements. These units are available in one, two, and
three-drawer versions.
Model HDW-2
N TE: Additional caster and leg sizes are available for the
freestanding units. Refer to the OPTIONS AND
ACCESSORIES section for details.
Drawer
Vents
POWER ON/OFF (I/O) Switch
Temperature Monitor
TEMPERATURE Control Knob
MODEL DESI NATION

Model Voltage Watts Amps Plug Configuration Shipping Weight
HDW-1 120 450 3.8 NEMA 5-15P 97 lbs. (44 kg)
208 450 2.2 NEMA 6-15P 97 lbs. (44 kg)
240 450 1.9 NEMA 6-15P 97 lbs. (44 kg)
220 450 2.0 CEE 7/7 Schuko 97 lbs. (44 kg)
240 450 1.9 BS-1363 97 lbs. (44 kg)
220–230 (CE) 450–492 2.0–2.1 CEE 7/7 Schuko 97 lbs. (44 kg)
230–240 (CE) 413–450 1.8–1.9 BS-1363 97 lbs. (44 kg)
HDW-2 120 900 7.5 NEMA 5-15P 168 lbs. (76 kg)
208 900 4.3 NEMA 6-15P 168 lbs. (76 kg)
240 900 3.8 NEMA 6-15P 168 lbs. (76 kg)
220 900 4.1 CEE 7/7 Schuko 168 lbs. (76 kg)
240 900 3.8 BS-1363 168 lbs. (76 kg)
220–230 (CE) 900–984 4.1–4.3 CEE 7/7 Schuko 168 lbs. (76 kg)
230-240 (CE) 826–900 3.6–3.8 BS-1363 168 lbs. (76 kg)
HDW-3 120 1350 11.3 NEMA 5-15P 232 lbs. (106 kg)
208 1350 6.5 NEMA 6-15P 232 lbs. (106 kg)
240 1350 5.6 NEMA 6-15P 232 lbs. (106 kg)
220 1350 6.1 CEE 7/7 Schuko 232 lbs. (106 kg)
240 1350 5.6 BS-1363 232 lbs. (106 kg)
220–230 (CE) 1350–1476 6.1–6.4 CEE 7/7 Schuko 232 lbs. (106 kg)
230–240 (CE) 1239–1350 5.4–5.6 BS-1363 232 lbs. (106 kg)
HDW-4 120 1800 15 NEMA 5-20P 296 lbs. (135 kg)
208 1800 8.7 NEMA 6-15P 296 lbs. (135 kg)
240 1800 7.5 NEMA 6-15P 296 lbs. (135 kg)
220 1800 8.2 CEE 7/7 Schuko 296 lbs. (135 kg)
240 1800 7.5 BS-1363 296 lbs. (135 kg)
220–230 (CE) 1800–1968 8.2–8.6 CEE 7/7 Schuko 296 lbs. (135 kg)
230–240 (CE) 1653–1800 7.2–7.5 BS-1363 296 lbs. (135 kg)
Plug Configurations
Freestanding units are supplied from the factory with an
electrical cord and plug installed. Plugs are supplied according
to the application.
ELECTRIC SHOCK HAZARD: Plug unit into a properly
grounded electrical receptacle of the correct voltage, size,
and plug configuration. If plug and receptacle do not
match, contact a qualified electrician to determine and
install proper voltage and size electrical receptacle.
N TE: The specification label is located on the back of
freestanding models and the inside left panel of built-in
models (remove drawer to view built-in label). See label
for serial number and verification of unit electrical
information.
WARNING
Plug Configurations
N TE: Receptacle not supplied by Hatco.
NEMA 5-15P NEMA 5-20P
NEMA 6-15P
CEE 7/7 Schuko BS-1363
5
Form No. HDWM-0214
SPECIFICATIONS
English
Electrical Rating Chart — HDW-X Models
The shaded areas contain electrical information for International models only.
N TE: Shipping weight includes packaging.

Model Voltage Watts Amps Plug Configuration Shipping Weight
HDW-1B 120 450 3.8 Hardwired w/Conduit 88 lbs. (40 kg)
208 450 2.2 Hardwired w/Conduit 88 lbs. (40 kg)
240 450 1.9 Hardwired w/Conduit 88 lbs. (40 kg)
220 450 2.0 Hardwired w/Conduit 88 lbs. (40 kg)
240 450 1.9 Hardwired w/Conduit 88 lbs. (40 kg)
220–230 (CE) 450–492 2.0–2.1 Hardwired w/Conduit 88 lbs. (40 kg)
230–240 (CE) 413–450 1.8–1.9 Hardwired w/Conduit 88 lbs. (40 kg)
HDW-2B 120 900 7.5 Hardwired w/Conduit 159 lbs. (72 kg)
208 900 4.3 Hardwired w/Conduit 159 lbs. (72 kg)
240 900 3.8 Hardwired w/Conduit 159 lbs. (72 kg)
220 900 4.1 Hardwired w/Conduit 159 lbs. (72 kg)
240 900 3.8 Hardwired w/Conduit 159 lbs. (72 kg)
220–230 (CE) 900–984 4.1–4.3 Hardwired w/Conduit 159 lbs. (72 kg)
230–240 (CE) 826–900 3.6–3.8 Hardwired w/Conduit 159 lbs. (72 kg)
HDW-3B 120 1350 11.3 Hardwired w/Conduit 232 lbs. (105 kg)
208 1350 6.5 Hardwired w/Conduit 232 lbs. (105 kg)
240 1350 5.6 Hardwired w/Conduit 232 lbs. (105 kg)
220 1350 6.1 Hardwired w/Conduit 232 lbs. (105 kg)
240 1350 5.6 Hardwired w/Conduit 232 lbs. (105 kg)
220–230 (CE) 1350–1476 6.1–6.4 Hardwired w/Conduit 232 lbs. (105 kg)
230–240 (CE) 1239–1350 5.4–5.6 Hardwired w/Conduit 232 lbs. (105 kg)
Model Voltage Watts Amps Plug Configuration Shipping Weight
HDW-1N 120 450 3.8 NEMA 5-15P 83 lbs. (38 kg)
208 450 2.2 NEMA 6-15P 83 lbs. (38 kg)
240 450 1.9 NEMA 6-15P 83 lbs. (38 kg)
220 450 2.0 CEE 7/7 Schuko 83 lbs. (38 kg)
240 450 1.9 BS-1363 83 lbs. (38 kg)
220–230 (CE) 450–492 2.0–2.1 CEE 7/7 Schuko 83 lbs. (38 kg)
230–240 (CE) 413–450 1.8–1.9 BS-1363 83 lbs. (38 kg)
HDW-2N 120 900 7.5 NEMA 5-15P 168 lbs. (76 kg)
208 900 4.3 NEMA 6-15P 168 lbs. (76 kg)
240 900 3.8 NEMA 6-15P 168 lbs. (76 kg)
220 900 4.1 CEE 7/7 Schuko 168 lbs. (76 kg)
240 900 3.8 BS-1363 168 lbs. (76 kg)
220–230 (CE) 900–984 4.1–4.3 CEE 7/7 Schuko 168 lbs. (76 kg)
230–240 (CE) 826–900 3.6–3.8 BS-1363 168 lbs. (76 kg)
HDW-3N 120 1350 11.3 NEMA 5-15P 232 lbs. (106 kg)
208 1350 6.5 NEMA 6-15P 232 lbs. (106 kg)
240 1350 5.6 NEMA 6-15P 232 lbs. (106 kg)
220 1350 6.1 CEE 7/7 Schuko 232 lbs. (106 kg)
240 1350 5.6 BS-1363 232 lbs. (106 kg)
220–230 (CE) 1350–1476 6.1–6.4 CEE 7/7 Schuko 232 lbs. (106 kg)
230–240 (CE) 1239–1350 5.4–5.6 BS-1363 232 lbs. (106 kg)
Form No. HDWM-0214
6
SPECIFICATIONS English
Electrical Rating Chart — HDW-XN Models
Electrical Rating Chart — HDW-XB Models

Model Voltage Watts Amps Plug Configuration Shipping Weight
HDW-1BN 120 450 3.8 Hardwired w/Conduit 88 lbs. (40 kg)
208 450 2.2 Hardwired w/Conduit 88 lbs. (40 kg)
240 450 1.9 Hardwired w/Conduit 88 lbs. (40 kg)
220 450 2.0 Hardwired w/Conduit 88 lbs. (40 kg)
240 450 1.9 Hardwired w/Conduit 88 lbs. (40 kg)
220–230 (CE) 450–492 2.0–2.1 Hardwired w/Conduit 88 lbs. (40 kg)
230–240 (CE) 413–450 1.8–1.9 Hardwired w/Conduit 88 lbs. (40 kg)
HDW-2BN 120 900 7.5 Hardwired w/Conduit 159 lbs. (72 kg)
208 900 4.3 Hardwired w/Conduit 159 lbs. (72 kg)
240 900 3.8 Hardwired w/Conduit 159 lbs. (72 kg)
220 900 4.1 Hardwired w/Conduit 159 lbs. (72 kg)
240 900 3.8 Hardwired w/Conduit 159 lbs. (72 kg)
220–230 (CE) 900–984 4.1–4.3 Hardwired w/Conduit 159 lbs. (72 kg)
230–240 (CE) 826–900 3.6–3.8 Hardwired w/Conduit 159 lbs. (72 kg)
HDW-3BN 120 1350 11.3 Hardwired w/Conduit 223 lbs. (101 kg)
208 1350 6.5 Hardwired w/Conduit 223 lbs. (101 kg)
240 1350 5.6 Hardwired w/Conduit 223 lbs. (101 kg)
220 1350 6.1 Hardwired w/Conduit 223 lbs. (101 kg)
240 1350 5.6 Hardwired w/Conduit 223 lbs. (101 kg)
220–230 (CE) 1350–1476 6.1–6.4 Hardwired w/Conduit 223 lbs. (101 kg)
230–240 (CE) 1239–1350 5.4–5.6 Hardwired w/Conduit 223 lbs. (101 kg)
Form No. HDWM-0214 7
SPECIFICATIONS
English
Electrical Rating Chart — HDW-XBN Models
The shaded areas contain electrical information for International models only.
N TE: Shipping weight includes packaging.

Model Voltage Watts Amps Plug Configuration Shipping Weight
HDW-1BR 120 450 3.8 NEMA 5-15P 80 lbs. (36 kg)
208 450 2.2 NEMA 6-15P 80 lbs. (36 kg)
240 450 1.9 NEMA 6-15P 80 lbs. (36 kg)
220 450 2.0 CEE 7/7 Schuko 80 lbs. (36 kg)
240 450 1.9 BS-1363 80 lbs. (36 kg)
220–230 (CE) 450–492 2.0–2.1 CEE 7/7 Schuko 80 lbs. (36 kg)
230–240 (CE) 413–450 1.8–1.9 BS-1363 80 lbs. (36 kg)
HDW-2BR 120 900 7.5 NEMA 5-15P 168 lbs. (76 kg)
208 900 4.3 NEMA 6-15P 168 lbs. (76 kg)
240 900 3.8 NEMA 6-15P 168 lbs. (76 kg)
220 900 4.1 CEE 7/7 Schuko 168 lbs. (76 kg)
240 900 3.8 BS-1363 168 lbs. (76 kg)
220–230 (CE) 900–984 4.1–4.3 CEE 7/7 Schuko 168 lbs. (76 kg)
230-240 (CE) 826–900 3.6–3.8 BS-1363 168 lbs. (76 kg)
HDW-3BR 120 1350 11.3 NEMA 5-15P 232 lbs. (106 kg)
208 1350 6.5 NEMA 6-15P 232 lbs. (106 kg)
240 1350 5.6 NEMA 6-15P 232 lbs. (106 kg)
220 1350 6.1 CEE 7/7 Schuko 232 lbs. (106 kg)
240 1350 5.6 BS-1363 232 lbs. (106 kg)
220–230 (CE) 1350–1476 6.1–6.4 CEE 7/7 Schuko 232 lbs. (106 kg)
230–240 (CE) 1239–1350 5.4–5.6 BS-1363 232 lbs. (106 kg)
HDW-4BR 120 1800 15 NEMA 5-20P 296 lbs. (135 kg)
208 1800 8.7 NEMA 6-15P 296 lbs. (135 kg)
240 1800 7.5 NEMA 6-15P 296 lbs. (135 kg)
220 1800 8.2 CEE 7/7 Schuko 296 lbs. (135 kg)
240 1800 7.5 BS-1363 296 lbs. (135 kg)
220–230 (CE) 1800–1968 8.2–8.6 CEE 7/7 Schuko 296 lbs. (135 kg)
230–240 (CE) 1653–1800 7.2–7.5 BS-1363 296 lbs. (135 kg)
Form No. HDWM-0214
8
SPECIFICATIONS English
Electrical Rating Chart — HDW-XBR Models
The shaded areas contain electrical information for International models only.
N TE: Shipping weight includes packaging.
Food Holding Capacity
A standard drawer has the following capacity:
Dinner Rolls: 6–8 dozen
Ribs: 25–30 lbs. (11–14 kg)
Potatoes: 3–3-1/2 dozen

Form No. HDWM-0214 9
SPECIFICATIONS
English
Model
Width
(A)
Depth
(B)
Height
(C)
Built-In
Width (D)
Built-In
Height (E)
HDW-1B 29-1/4
''
(743 mm)
22-3/8
''
(568 mm)
10-7/8
''
(276 mm)
28-3/16
''
(715 mm)
9-13/16
''
(248 mm)
HDW-2B 29-1/4
''
(743 mm)
22-3/8
''
(568 mm)
21
''
(534 mm)
28-3/16
''
(715 mm)
19-15/16
''
(506 mm)
HDW-3B 29-1/4
''
(743 mm)
22-3/8
''
(568 mm)
31-1/8
''
(791 mm)
28-3/16
''
(715 mm)
30
''
(763 mm)
HDW-1BN 20-9/16
''
(523 mm)
26-3/4
''
(680 mm)
10-7/8
''
(276 mm)
19-1/2
''
(494 mm)
9-13/16
''
(248 mm)
HDW-2BN 20-9/16
''
(523 mm)
26-3/4
''
(680 mm)
21
''
(534 mm)
19-1/2
''
(494 mm)
19-15/16
''
(506 mm)
HDW-3BN 20-9/16
''
(523 mm)
26-3/4
''
(680 mm)
31-1/8
''
(791 mm)
19-1/2
''
(494 mm)
30
''
(763 mm)
Model
Width
(A)
Depth
(B)
Height
(C)
Footprint
Width (D)
Footprint
Depth (E)
HDW-1 29-1/2
''
(749 mm)
22-5/8
''
(575 mm)
15-1/16
''
(381 mm)
24-3/4
''
(629 mm)
19-1/16
''
(484 mm)
HDW-2 29-1/2
''
(749 mm)
22-5/8
''
(575 mm)
25-3/16
''
(639 mm)
24-3/4
''
(629 mm)
19-1/16
''
(484 mm)
HDW-3 29-1/2
''
(749 mm)
22-5/8
''
(575 mm)
35-1/4
''
(896 mm)
24-3/4
''
(629 mm)
19-1/16
''
(484 mm)
HDW-4 29-1/2
''
(749 mm)
22-5/8
''
(575 mm)
47-3/8
''
(1203 mm)
24-3/4
''
(629 mm)
19-1/16
''
(484 mm)
HDW-1N 20-7/8
''
(530 mm)
27
''
(686 mm)
15-1/16
''
(381 mm)
16-1/8
''
(408 mm)
23-7/16
''
(594 mm)
HDW-2N 20-7/8
''
(530 mm)
27
''
(686 mm)
25-3/16
''
(639 mm)
16-1/8
''
(408 mm)
23-7/16
''
(594 mm)
HDW-3N 20-7/8
''
(530 mm)
27
''
(686 mm)
35-1/4
''
(896 mm)
16-1/8
''
(408 mm)
23-7/16
''
(594 mm)
A B
D E
C
C
C
C
Front View Side View
HDW-X and HDW-XN Dimensions
Dimensions — HDW-XB and HDW-XBN Models
AB
C
C
C
D
E
E
E
Front View Side View
HDW-XB and HDW-XBN Dimensions
N TE: Add 1-3/8"(35 mm) to Depth (B) for the unit depth dimension including the conduit connector.
Dimensions — HDW-X and HDW-XN Models
N TE: Add 4"(102 mm) to Height (C) for units with standard 4"(102 mm) plastic legs. For additional legs and casters information,
refer to the OPTIONS AND ACCESSORIES section of this manual.

Model
Width
(A)
Depth
(B)
Height
(C)
Built-In
Width (D)
Built-In
Height (E)
HDW-1BR 29-1/8
''
(740 mm)
16-1/2
''
(418 mm)
10-3/4
''
(273 mm)
28-3/16
''
(715 mm)
9-3/4
''
(248 mm)
HDW-2BR 29-1/8
''
(740 mm)
16-1/2
''
(418 mm)
21-1/2
''
(546 mm)
28-3/16
''
(715 mm)
20-1/2
''
(521 mm)
HDW-3BR 29-1/8
''
(740 mm)
16-1/2
''
(418 mm)
32-1/4
''
(819 mm)
28-3/16
''
(715 mm)
31-1/4
''
(794 mm)
HDW-3BR 29-1/8
''
(740 mm)
16-1/2
''
(418 mm)
43
''
(1092 mm)
28-3/16
''
(715 mm)
42
''
(1067 mm)
Form No. HDWM-0214
10
SPECIFICATIONS English
Dimensions — HDW-XBR
AB
C
C
C
D
E
E
E
Front View Side View
HDW-XBR Dimensions
N TE: Add 1-3/8"(35 mm) to Depth (B) for the unit depth dimension including the conduit connector.

Form No. HDWM-0214 11
INSTALLATION
English
eneral
Hatco Drawer Warmers are shipped with most components pre-
assembled. Care should be taken when unpacking the shipping
carton to avoid damage to the unit and components enclosed.
ELECTRIC SHOCK HAZARD: Unit is not weatherproof.
Locate unit indoors where ambient air temperature is a
minimum of 70°F (21°C).
FIRE HAZARD: Locate unit a minimum of 1″ (25 mm) from
combustible walls and materials. If safe distances are not
maintained, combustion or discoloration could occur.
Do not lay unit on the front or back side. Damage to the
unit could occur.
1. Remove the unit from the carton.
2. Remove the information packet from the drawer of the unit.
N TE: To prevent delay in obtaining warranty coverage,
complete online warranty registration. See the
IMPORTANT OWNER INFORMATION section for
details.
3. Remove tape and protective packaging from all surfaces of
unit.
4. Place the unit in the desired location.
• Locate the unit in an area where the ambient air
temperature is constant and a minimum of 70°F (21°C).
Avoid areas that may be subject to active air movements
or currents (i.e., near exhaust fans/hoods and air
conditioning ducts).
• Make sure the unit is located on solid, level flooring or in
sturdy cabinetry.
• Make sure the unit is at the proper height in an area
convenient for use.
5. Install the unit. Refer to the appropriate installation
procedure in this section.
NOTICE
WARNING
Installing HDW-X and HDW-XN Models
HDW-X and HDW-XN models are freestanding units that require
the installation of 4″ (102 mm) legs or casters before operation.
1. Remove the plastic bag containing the four legs or casters
from the drawer of the unit.
2. Carefully lay the unit on its side (requires two people).
3. Install each leg or caster. Refer to the appropriate
procedure in this section.
4. Return the unit to its upright position (requires two people).
For units on legs — If the unit is not level or rocks, turn the
adjustable tip of the appropriate leg to level the unit.
Installing Legs
1. Thread a leg into the hole located at one corner of the unit.
2. Hand-tighten the leg until snug. Do not over-tighten.
3. Repeat steps 1 and 2 for the remaining three legs.
Leg Installation on HDW-2 Model
Installing Casters
1. Align the four holes on the caster plate with the four holes
in the bottom of the unit at one corner of the unit.
2. Install a bolt through each of the holes in the caster plate
and into the bottom of the unit. Tighten securely.
3. Repeat steps 1 and 2 for the remaining three casters.
Caster Installation on HDW-3 Model
Caster
Plate
Bolt
Lengthen
Shorten
Adjustable
Tip

Model
Width
(A)
Depth
(B)
Height
(C)
HDW-1B 28-3/8
''
(720 mm)
24
''
(610 mm)
10-1/8
''
(257 mm)
HDW-2B 28-3/8
''
(720 mm)
24
''
(610 mm)
20-1/4
''
(
514 mm)
HDW-3B 28-3/8
''
(720 mm)
24
''
(610 mm)
30-3/8
''
(771 mm)
HDW-1BN 19-3/4
''
(502 mm)
28-3/8
''
(
720 mm)
10-1/8
''
(
257 mm)
HDW-2BN 19-3/4
''
(502 mm)
28-3/8
''
(
720 mm)
20-1/4
''
(
514 mm)
HDW-3BN 19-3/4
''
(502 mm)
28-3/8
''
(
720 mm)
30-3/8
''
(
771 mm)
HDW-1BR 28-7/16
''
(722 mm)
18-1/8
''
(460 mm)
10-1/8
''
(
257 mm)
HDW-2BR 28-7/16
''
(722 mm)
18-1/8
''
(460 mm)
20-7/8
''
(
530 mm)
HDW-3BR 28-7/16
''
(722 mm)
18-1/8
''
(460 mm)
31-5/8
''
(
803 mm)
HDW-4BR 28-7/16
''
(722 mm)
18-1/8
''
(460 mm)
42-3/8
''
(
1076 mm)
Form No. HDWM-0214
12
INSTALLATION English
Cutout and Locking Strip Dimensions
A
1″
(25 mm)
C
B
Front View Side View
7/8″
(22 mm)
1/8″
(3 mm)
Locking
Strip
Locking
Strip
Installing HDW-XB, HDW-XBN, and
HDW-XBR Models
HDW-XB, HDW-XBN, and HDW-XBR models are built-in units
that require installation into a cabinet before operation.
ELECTRIC SHOCK HAZARD: Built-in units must be
installed by a qualified electrician. Installation must
conform to all local electrical codes. Installation by
unqualified personnel will void unit warranty and may lead
to electric shock or burn, as well as damage to unit and/or
its surroundings.
1. Cut the appropriate opening in the cabinet. Refer to the
“Built-In Cutout Dimensions” chart and illustration for
dimensions.
N TE: Maintain a minimum clearance of 25 mm (1") between
the cutout opening and the floor.
2. Fasten a locking strip (not supplied) to the lower front
inside lip of the cabinet opening.
3. Make sure a properly grounded electrical supply of the
correct voltage and size is installed inside the cabinet
cutout. See the SPECIFICATIONS section for details.
4. Partially insert the unit into the opening, making sure the
conduit is fed into the opening first.
5. Have a qualified electrician connect the unit wires from the
conduit to the electrical supply inside the cabinet.
6. Before installing the unit into the opening completely, apply
a bead of National Sanitation Foundation-approved sealant
between the heated drawer flange and the cabinet facing.
7. Slide the unit into the opening until the front locking studs
drop behind the locking strip. To verify installation, pull out
the bottom drawer completely and gently pull to ensure the
unit is locked in place.
Built-In Installation (HDW-2B Model shown)
WARNING
Heated
Drawer
Flange
Locking
Strip
Cabinet
Facing
Locking Studs
(underneath)
Built-In Cutout Dimensions

Form No. HDWM-0214 13
OPERATION
English
eneral
Use the following procedure to operate a Hatco Drawer
Warmer. Each drawer can be controlled and monitored
individually using the adjustable drawer vents for humidity
control as well as the POWER ON/OFF (I/O) switch,
TEMPERATURE control knob, and temperature gauge.
Read all safety messages in the IMPORTANT SAFETY
INFORMATION section before operating this equipment.
Startup
1. For freestanding units, plug the unit into a properly grounded
electrical receptacle of the correct voltage, size, and plug
configuration. See the SPECIFICATIONS section for details.
2. Move the POWER ON/OFF (I/O) switch(es) to the ON (I)
position.
3. Turn the TEMPERATURE control knob(s) to the desired
setting(s). See the RECOMMENDED SETTIN S chart on
the control panel or the Food Holding uide in this section.
Standard and approved manufacturing oils may smoke up
to 30 minutes during initial startup. This is a temporary
condition. Operate unit without food product until smoke
dissipates.
BURN HAZARD:
• Some exterior surfaces on unit will get hot. Use caution
when touching these areas.
• Use caution when opening drawer. Hot air escapes
when drawer is open.
4. Allow unit 15–20 minutes to reach operating temperature.
5. Adjust the drawer vents for the desired humidity by sliding
the vent knob on the drawer front. Move vent knob to the right
to open the vents and to the left to close the vents. Opening
the vents all the way allows maximum moisture to escape.
Drawer Vents
N TE: Proper vent adjustment depends on the type and
amount of food held, as well as the frequency of drawer
opening.
N TE: For additional moisture, water can be added
(approximately 1/4" [6 mm] of water) to the optional
water/spillage pan before inserting the food pan into the
drawer. Check water level periodically. Add water as
necessary. Use of splash baffle is recommended to
prevent water from splashing into the cabinet interior
when opening and closing a drawer. If hard water is
used, the pan will require periodic cleaning and
deliming. See MAINTENANCE section for deliming
instructions.
N TE: Damage caused by water is not covered under warranty.
Drawer Vents
Vent Knob
CAUTION
WARNING
Shutdown
1. Move the POWER ON/OFF (I/O) switch(es) to the OFF (O)
position.
2. Allow the unit to cool before performing any cleaning or
maintenance.
Drawer Warmer Control Panel
Food Holding uide
Recommended Type of Vent
Product Storage Temperature Heat Setting
Rolls, Hard 160°–185°F (71°–85°C) Dry Open
Rolls, Soft 150°–175°F (66°–79°C) Moist Open-Half
Vegetables 175°–185°F (79°–85°C) Moist Open-Half
Meat, Poultry 165°–185°F (74°–85°C) Dry Open
Fish 165°–185°F (74°–85°C) Moist Closed
Casseroles 150°–175°F (66°–79°C) Dry Open
Pies, Desserts 160°–185°F (71°–85°C) Dry Open
Tacos, Tortillas 150°–160°F (66°–71°C) Moist Open-Half
Temperature
Monitor
RECOMMENDED
SETTINGS Chart
TEMPERATURE
Control Knob
POWER ON/OFF
(I/O) Switch

Form No. HDWM-0214
14
MAINTENANCE English
eneral
Hatco Drawer Warmers are designed for maximum durability
and performance with minimum maintenance.
ELECTRIC SHOCK HAZARD:
• Turn OFF power switch, unplug power cord/turn off
power at circuit breaker, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Do not clean unit when it is energized or hot.
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use jet-
clean spray to clean this unit.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at 800-558-
0607 or 414-671-6350; fax [phone]; or International fax
414-671-3976.
Cleaning
To preserve the finish of the unit as well as maintain
performance, it is recommended that the unit be cleaned daily.
1. Turn off the unit, unplug the power cord (freestanding
models), and allow the unit to cool.
2. Remove and wash all food pans and accessories.
Use non-abrasive cleaners only. Abrasive cleaners could
scratch the finish of the unit, marring its appearance and
making it susceptible to soil accumulation.
3. Wipe down surfaces using a damp cloth. A non-abrasive,
cream cleaner may be used for difficult stains.
• Make sure to check and clean the interior of the unit.
Food pieces may fall from the food pans into the drawer
cavity. CAUTION! Burn Hazard—Do not clean drawer
cavity when unit is on!
4. Wipe the entire unit dry using a clean, dry cloth.
NOTICE
WARNING
Removing Lime and Mineral Deposits
(models with optional water pan)
Use the following procedure for periodic cleaning and deliming
of the water pan.
N TE: The lime and mineral content of the water used for daily
operation will determine how often the deliming
procedure must be performed.
N TE: Perform this procedure when the unit will not be used
for a period of time, such as the end of the day.
1. Turn off the unit, unplug the power cord (freestanding
models), and allow the unit to cool.
2. After the unit has cooled, remove and empty the water pan.
3. Fill the water pan with a mixture of 75% water and 25%
white vinegar to a level where it covers the lime and
mineral deposits.
4. Install the water pan with deliming solution into the unit.
5. Plug in and turn on the unit. Allow the unit to run for 30
minutes.
6. Turn off the unit and unplug the power cord (freestanding
models).
7. Allow the water pan to stand with the deliming solution for
at least two hours (the time required will vary depending
on the amount of deposits in the water pan).
8. Remove the water pan and empty the deliming solution.
9. Continue to fill and rinse the water pan with clean water
until the pan is clean.
10. Install the clean water pan into the unit. Plug in the unit and
fill the water pan as usual for daily operation (1/4" [6 mm]
of water is recommended).
N TE: If lime and mineral deposits are still present in the water
pan, repeat this procedure and increase the amount of
time the de-liming mixture stands in the water pan.

Form No. HDWM-0214 15
TROUBLESHOOTIN UIDE
English
Symptom Probable Cause Corrective Action
Unit too hot. TEMPERATURE control set too high. Change the temperature to a lower setting.
Unit connected to incorrect power supply. Contact an Authorized Hatco Service Agent or
Hatco for assistance.
Internal thermostat defective. Contact an Authorized Hatco Service Agent or
Hatco for assistance.
Unit not hot enough. Unit not allowed enough time to preheat. Allow unit 15–20 minutes to reach operating
temperature.
Temperature control set too low. Change the temperature to a higher setting.
Drawer(s) not closed completely. Make sure all drawers are closed completely.
Internal thermostat defective. Contact an Authorized Hatco Service Agent or
Hatco for assistance.
Product too dry. Drawer vent in open position. Move drawer vent to closed position.
Optional water pan empty or not installed. Install and/or fill water pan with clean water.
Control level of moisture using drawer vents.
Product too moist. Drawer vent in closed position. Move drawer vent to open position.
Optional water pan installed, but not
needed.
Remove water pan from drawer.
Unit not working at all. Unit not plugged in. Plug unit into proper power supply.
Unit not turned on. Move POWER ON/OFF (I/O) switch to the ON
position.
Circuit breaker tripped. Reset circuit breaker.
POWER ON/OFF (I/O) switch defective. Contact an Authorized Hatco Service Agent or
Hatco for assistance.
Internal thermostat defective. Contact an Authorized Hatco Service Agent or
Hatco for assistance.
Heating element burned out. Contact an Authorized Hatco Service Agent or
Hatco for assistance.
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
WARNING
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord/turn off power at circuit breaker, and
allow unit to cool before performing any cleaning,
adjustments, or maintenance.
WARNING
Troubleshooting Questions?
If you continue to have problems resolving an issue, please
contact the nearest Authorized Hatco Service Agency or Hatco
for assistance. To locate the nearest Service Agency, log onto
the Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service
Team at:
Telephone: [phone] or 414-671-6350
e-mail: p[email protected]
Fax: [phone] or 414-671-3976

Form No. HDWM-0214
16
OPTIONS AND ACCESSORIES English
Digital Temperature Controller
The digital temperature controller is factory installed and takes
the place of the standard drawer warmer control panel. Use the
following procedure to operate the digital temperature controller.
Startup
1. Move the POWER ON/OFF (I/O) switch(es) to the ON
position.
• The corresponding digital temperature controller will
energize and the current temperature of the drawer or
“LO” will appear on the TEMPERATURE display. “LO”
indicates the drawer temperature is below 70°F (21°C).
2. Press the key on the digital temperature controller two
times to verify the setpoint temperature. (“SP will be
displayed after the first press.) See the RECOMMENDED
SETTIN S chart on the control panel or the FOOD
HOLDIN UIDE in this manual.
• The setpoint temperature will be shown for 10 seconds.
After 10 seconds, the TEMPERATURE display will
revert to the current temperature of the unit. To change
the setpoint temperature, refer to “Changing the
Setpoint Temperature” in this section.
N TE: The digital temperature controller is pre-set to a setpoint
temperature of 185°F (85°C) at the factory. nce the
setpoint temperature is changed, the new setpoint
temperature will remain in memory until it is changed
again. The minimum to maximum setpoint temperature
range is 70°F (21°C) to 200°F (93°C).
BURN HAZARD:
• Some exterior surfaces on unit will get hot. Use caution
when touching these areas.
• Use caution when opening drawer. Hot air escapes
when drawer is open.
3. Allow unit 15–20 minutes to reach operating temperature.
Shutdown
1. Move the Power ON/OFF (I/O) switch to the OFF (O)
position. The digital temperature controller and heated
drawer will shut off.
Changing the Setpoint Temperature
Use the following procedure to change the setpoint
temperature.
1. Press the key two times. The current setpoint
temperature will be shown on the TEMPERATURE display
(“SP” will be displayed after the first press).
2. Press the key or key within 15 seconds to change
the setpoint temperature. Pressing and holding the key
or key will scroll through the setpoints faster. If no key
is pressed within 15 seconds, the TEMPERATURE display
will revert to the current temperature of the drawer.
3. Press the key or wait 15 seconds to lock in the new
setpoint temperature. The TEMPERATURE display will go
blank for two seconds to show that the new setting has
been accepted.
CAUTION
Control Panel with Digital Temperature Controler
Digital
Temperature
Controller
RECOMMENDED
SETTINGS Chart
POWER ON/OFF
Switch

Form No. HDWM-0214 17
OPTIONS AND ACCESSORIES
English
3″ (76 mm) Locking Casters
3″ (76 mm) locking casters are available for the one, two, and
three-drawer freestanding units in place of the legs. Use the
following procedure to install casters onto the bottom of the unit.
Do not lay unit on the front or back side or damage to the
unit could occur.
1. Remove any pans from the drawers of the unit.
2. Carefully lay the unit on its left or right side (requires two
people).
3. Remove the legs, if installed.
4. Install the caster into a hole where a leg was removed.
Tighten securely.
Installing 3" Casters
5. Repeat steps 3 and 4 for the remaining three casters.
6. Return the unit to the upright position (requires two
people).
2" (51 mm) Locking Casters
2" (51 mm) diameter locking casters are available for one, two,
and three drawer freestanding units.
4" (102 mm) Locking Casters
4" (102 mm) diameter locking casters are available for one, two,
three, and four drawer freestanding units.
5" (127 mm) Locking Casters
5" (127 mm) diameter locking casters are available for one, two,
three, and four drawer freestanding units.
6" (152 mm) Adjustable Legs
6" (152 mm) stainless steel adjustable legs are available for
one, two, three, and four drawer freestanding units.
Oversized Drawer
An oversized drawer and pan is available as a factory installed
option. The pan measures 20”W x 15”D x 5”H (508 x 381 x 127 mm).
Biscuit Drawer
A biscuit drawer is available as a factory installed option. Biscuit
drawers accommodate two 18”W x 13”D (457 x 330 mm) half-
size sheet pans (pans not included).
NOTICE
3″ (76 mm) Caster
Food Pans
Accessory stainless steel food pans are available in various
sizes.
ALUM PAN ............Half-size sheet pan at 18″W x 13″D (457 x
330 mm)
ST PAN 2................Full size stainless steel pan at 2-1/2″
(64 mm) deep — 12-3/4″W x 20-3/4″D x
2-1/2″H (324 x 527 x 64 mm)
ST PAN 4................Full size stainless steel pan at 4″ (102 mm)
deep — 12-3/4″W x 20-3/4″D x 4″H
(324 x 527 x 102 mm)
ST PAN 1/2 x 6” ....Half size stainless steel pan at 6″ (152 mm)
deep — 12-3/4″W x 10-3/8″D x 6″H
(324 x 264 x 152 mm)
HDW 6″ PAN..........Full size stainless steel pan at 6″ (152 mm)
deep — 12-3/4″W x 20-3/4″D x 6″H
(324 x 527 x 152 mm)
Stainless Steel Food Pans
Water/Spillage Pan
The water/spillage pan fits in the drawer underneath the food
pan and can be used to humidify the heating area or keep
spillage from the cabinet interior. A Splash baffle is
recommended for use with a water/spillage pan.
Splash Baffle
The splash baffle is used with the optional water/spillage pan.
Fabricated of stainless steel, the baffle fits into the bottom of
the water/spillage pan, over the water bath. The splash baffle
prevents water from splashing into the cabinet interior when
opening and closing a drawer, while allowing humidity to
escape.
Chip uard
The chip guard completely shields the heating element,
preventing any food product, such as tortilla chips, from coming
in contact with the heating element.
Trivet
A trivet (HDW-TRIVET)raises food product 1/2" (51 mm) off the
bottom of a full size food pan.
Full Pan, 2-1/2″ Deep Full Pan, 4″ Deep
Full Pan, 6″ Deep

Form No. HDWM-0214
18
LIMITED WARRANTY English
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures (the
“Products”) to be free from defects in materials and
workmanship, under normal use and service, for a period of
one (1) year from the date of purchase when installed and
maintained in accordance with Hatco’s written instructions or
18 months from the date of shipment from Hatco. Buyer must
establish the Product’s purchase date by registering the
Product with Hatco or by other means satisfactory to Hatco in
its sole discretion.
Hatco warrants the following Product components to be free
from defects in materials and workmanship from the date of
purchase (subject to the foregoing conditions) for the period(s)
of time and on the conditions listed below:
a) One (1) Year Parts and Labor PLUS One (1) Additional
Year Parts-Only Warranty:
Conveyor Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Strip Heater Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
Heated Well Elements — HW and HWB Series
(metal sheathed)
b) One (1) Year Parts and Labor PLUS Four (4) Years
Parts-Only Warranty:
3CS and FR Tanks
c) One (1) Year Parts and Labor PLUS Nine (9) Years
Parts-Only Warranty on:
Electric Booster Heater Tanks
as Booster Heater Tanks
d) Ninety (90) Day Parts-Only Warranty:
Replacement Parts
THE FORE OIN WARRANTIES ARE EXCLUSIVE AND IN
LIEU OF ANY OTHER WARRANTY, EXPRESSED OR
IMPLIED, INCLUDIN BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR PATENT OR OTHER
INTELLECTUAL PROPERTY RI HT INFRIN EMENT.
Without limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated incandescent light
bulbs, fluorescent lights, heat lamp bulbs, coated halogen light
bulbs, halogen heat lamp bulbs, xenon light bulbs, LED light
tubes, glass components, and fuses; Product failure in booster
tank, fin tube heat exchanger, or other water heating equipment
caused by liming, sediment buildup, chemical attack, or
freezing; or Product misuse, tampering or misapplication,
improper installation, or application of improper voltage.
2. LIMITATION OF REMEDIES AND DAMA ES
Hatco’s liability and Buyer’s exclusive remedy hereunder will be
limited solely, at Hatco’s option, to repair or replacement using
new or refurbished parts or Product by Hatco or a Hatco-
authorized service agency (other than where Buyer is located
outside of the United States, Canada, United Kingdom, or
Australia, in which case Hatco’s liability and Buyer’s exclusive
remedy hereunder will be limited solely to replacement of part
under warranty) with respect to any claim made within the
applicable warranty period referred to above. Hatco reserves
the right to accept or reject any such claim in whole or in part.
In the context of this Limited Warranty, “refurbished” means a
part or Product that has been returned to its original
specifications by Hatco or a Hatco-authorized service agency.
Hatco will not accept the return of any Product without prior
written approval from Hatco, and all such approved returns shall
be made at Buyer’s sole expense. HATCO WILL NOT BE
LIABLE, UNDER ANY CIRCUMSTANCES, FOR
CONSEQUENTIAL OR INCIDENTAL DAMA ES, INCLUDIN
BUT NOT LIMITED TO LABOR COSTS OR LOST PROFITS
RESULTIN FROM THE USE OF OR INABILITY TO USE THE
PRODUCTS OR FROM THE PRODUCTS BEIN
INCORPORATED IN OR BECOMIN A COMPONENT OF
ANY OTHER PRODUCT OR OODS.

Formulaire n° HDWM-0214 19
SOMMAIRE
Français
Les consignes de sécurité qui apparaissent dans ce manuel sont
identifiées par les mots indicateurs suivants :
AVERTISSEMENT indique une situation dangereuse qui, si
elle n’est pas évitée, peut provoquer la mort ou des
blessures graves.
ATTENTION indique une situation dangereuse qui, si elle
n’est pas évitée, peut provoquer des blessures légères ou
moyennes.
AVIS est utilisé pour des questions sans rapport avec des
blessures corporelles.
AVIS
ATTENTION
AVERTISSEMENT
INTRODUCTION
Les tiroirs chauffants de Hatco permettent de garder les
aliments à la température optimale de service sans
compromettre la qualité. Ils sont conçus pour les cuisines très
actives, en inox robuste, avec de la visserie solide, des
glissières inox et des tiroirs à fermeture positive. Les tiroirs
chauffants gardent au chaud tout ce qui va de la viande aux
légumes en passant par les petits pains, sans perte de goût
jusqu'à ce qu'ils soient servis.
Sur des appareils à tiroirs multiples, chaque tiroir comporte des
commandes individuelles pour contenir une plus grande variété
d'aliments chauds pendant les périodes de service de crête.
Les tiroirs chauffants de Hatco sont le fruit de recherches
poussées et d’essais sur site complets. Les matériaux utilisés
ont été sélectionnés pour un maximum de durabilité, une belle
apparence et une performance optimale. Chaque appareil est
minutieusement inspecté et testé avant expédition.
Ce manuel fournit les instructions d’installation, les consignes
de sécurité et le mode d’emploi des tiroirs chauffants . Hatco
vous recommande de lire l’ensemble des instructions
d’installation et d'utilisation et toutes les consignes de sécurité
dans ce manuel avant d’installer et d’utiliser l'appareil.
Informations Importantes pour le Propriétaire ................19
Introduction.........................................................................19
Consignes de Sécurité Importantes .................................20
Description du Modèle .......................................................21
Désignation du Modèle ......................................................21
Caractéristiques Techniques.............................................22
Configuration des Fiches..................................................22
Tableau des Caractéristiques électriques ........................22
Capacité de maintien au chaud des aliments ..................25
Dimensions.......................................................................26
Installation...........................................................................28
énéralités .......................................................................28
Installation des modèles HDW-X et HDW-XN..................28
Installation des modèles intégrés.....................................29
Mode d'emploi.....................................................................30
énéralités .......................................................................30
uide de maintien au chaud des aliments.......................30
Maintenance ........................................................................31
énéralités .......................................................................31
Nettoyage .........................................................................31
Retrait du Tartre et des Dépôts Minéraux ........................31
uide de Dépannage..........................................................32
Options et Accessoires......................................................33
arantie Limitée..................................................................35
Autorisés Distributeurs de Pièces........Couverture Arrière
INFORMATIONS IMPORTANTES POUR LE PROPRIÉTAIRE
Noter le numéro de modèle, le numéro de série (à l'arrière des
modèles indépendants et à l'intérieur du panneau gauche dans
les modèles encastrés), le voltage et la date d’achat de votre
appareil ci-dessous. Veuillez avoir cette information à portée
de la main si vous appelez Hatco pour assistance.
Modèle No. ______________________________________
Numéro de série __________________________________
Voltage __________________________________________
Date d’achat ______________________________________
Enregistrez votre appareil!
Remplissez la garantie en ligne pour éviter les retards pour
faire jouer la garantie. Accédez au site Web Hatco
www.hatcocorp.com, sélectionnez le menu déroulant Parts
& Service, puis cliquez sur Warranty Registration.
Horaires
ouvrables: 8h00 à 17h00
Heure du Centre des États-Unis (CST)
(Horaires d’été : juin à septembre—
8h00 à 17h00 CST du lundi au jeudi
8h00 à 14h30 CST le vendredi)
Téléphone : 800-558-0607; 414-671-6350
Courriel : [email protected]
Télécopieur : 800-690-2966 (Pièces et Service après-vente)
414-671-3976 (International)
Des renseignements supplémentaires sont disponibles sur
notre site Web à www.hatcocorp.com.
Service d'assistance et de pièces de
rechange disponible 7j/7, 24h/24 aux
États-Unis et au Canada en composant
le 800-558-0607.

Formulaire n° HDWM-0214
20
CONSI NES DE SÉCURITÉ IMPORTANTES Français
DAN ER D’INCENDIE :
• Placer l’appareil à un minimum de 25 mm (1″) des parois
et matières combustibles. Si une distance sûre n’est
pas maintenue, la chaleur peut provoquer une
combustion ou une altération de couleur.
• N'utilisez pas de produits chimiques puissants tels que
de l'eau de Javel (ou des nettoyants contenat de l'eau
de Javel), des nettoyants pour four ou des solutions
nettoyantes inflammables pour nettoyer cet appareil.
S'assurer que le produit alimentaire a été chauffé à une
température adaptée au maintien de sa salubrité avant de
le mettre sur l'appareil sous peine de risques graves pour
la santé. Cet appareil est destiné au maintien de produits
alimentaires préchauffés uniquement.
Assurez-vous que tous les opérateurs ont été formés à
l'utilisation sûre et correcte de l'appareil.
Cet appareil ne doit pas être utilisé par des enfants ou des
personnes avec des capacités physiques, sensorielles ou
mentales diminuées. Assurez-vous que les enfants sont
bien surveillés et tenez-les à l'écart de l'appareil.
Cet appareil ne contient aucune pièce réparable par
l’utilisateur. Si cet appareil doit être réparé, contacter un
réparateur Hatco agréé ou le Service après-vente Hatco au
800-558-0607 ou 414-671-6350 ; télécopieur 800-690-2966;
télécopieur internationale 414-671-3976.
DAN ER DE BRÛLURE :
• Certaines surfaces extérieures de l’appareil deviennent
chaudes. Toucher ces zones de l’appareil avec
précaution.
• Faites attention en ouvrant le tiroir. De l'air chaud s'en
échappera.
Placer l’appareil sur un plan de travail de hauteur correcte
à un endroit qui convient pour son utilisation. Le support
doit être de niveau pour éviter toute chute accidentelle du
grille-pain ou de son contenu et suffisamment solide pour
résister au poids de l’appareil et de son contenu.
Ne posez pas l'appareil sur l'avant ou sur l'arrière sous
peine de l'endommager.
Utilisez uniquement des nettoyants non abrasifs et des
chiffons doux. Les chiffons et nettoyant abrasifs pourraient
rayer la finition de l'unité, altérant son apparence et la
rendant vulnérable à l'accumulation de saleté.
AVIS
ATTENTION
AVERTISSEMENT
DAN ER DE DÉCHAR E ÉLECTRIQUE :
• Brancher l’appareil sur une prise de courant avec terre
de tension, de format et de configuration des broches
corrects. Si la fiche et la prise ne se correspondent pas,
s’adresser à un électricien qualifié pour déterminer et
installer une prise de courant de format et de tension
corrects.
• Les appareils intégrés doivent être installés par un
électricien qualifié. L'installation doit être conforme à
tous les codes électriques locaux. Une installation
effectuée par du personnel non qualifié annulera la
garantie de l'unité et peut entraîner des chocs
électriques ou des brûlures, ainsi que des dommages
sur l'appareil et/ou son voisinage.
• Éteignez l’appareil, débranchez le cordon
d'alimentation/coupez l'alimentation au niveau du
coupe-circuit et laissez refroidir avant une maintenance
ou un nettoyage.
• NE PAS immerger l’appareil ni le saturer d’eau.
L’appareil n’est pas étanche à l’eau. Ne pas le faire
fonctionner s’il a été immergé ou saturé d’eau.
• L’appareil n’est pas à l’épreuve des intempéries. Placer
l’appareil à l’intérieur à une température ambiante de
21°C (70°F) minimum.
• Ne pas nettoyer l’appareil lorsqu’il est sous tension ou
chaud.
• Ne pas nettoyer à la vapeur ni utiliser trop d’eau sur
l’appareil.
• Cet appareil n’est pas étanche aux jets. Ne pas utiliser
de jet sous pression pour nettoyer l’appareil.
• Ne pas tirer l’appareil par son cordon électrique.
• Ne pas utiliser l’appareil si le cordon est endommagé
ou usé.
• Ne pas tenter de réparer ni de changer un cordon
électrique endommagé. Ce cordon doit être changé par
Hatco, par un réparateur Hatco agréé ou par une
personnes de qualifications comparables.
• Ne pas renverser de liquide dans l’appareil.
• La réparation de cet appareil doit être confiée
exclusivement à du personnel qualifié. Les réparations
par des personnes non qualifiées peuvent provoquer
des décharges électriques et des brûlures.
• Pour les réparations, utiliser exclusivement des pièces
de rechange Hatco d’origine. Utilisez des pièces
détachées Hatco authentiques sous peine d'annuler
toutes les garanties et d'exposer l’utilisateur à des
tensions électriques dangereuses pouvant entraîner
une électrocution ou des brûlures. Les pièces de
rechange Hatco d’origine sont conçues pour
fonctionner sans danger dans les environnements
dans lesquels elles sont utilisées. Certaines pièces de
rechange génériques ou de second marché ne
présentent pas les caractéristiques leur permettant de
fonctionner sans danger dans la matériel Hatco.
AVERTISSEMENT
Lisez l'information de securite importante suivante avant d'utiliser cet équipement pour éviter
des dommages ou la mort sérieux et pour éviter d'endommager l'équipement ou la propriété.