Hearth & Home OGO324-MTCH-HK User manual

Hearth & Home Technologies • Outdoor Grand Oak Match Light Hearth Kit • 4004-324 Rev C• 4/2019 1
TM
Models:
OGO324-MTCH-HK
Outdoor Grand Oak Match Light
Hearth Kit
Installation
Instructions
Check with your local building code agency before you begin installation to ensure compliance with local codes, including
the need for permits and follow-up inspections. If you encounter any problems regarding code approvals, or if you need
clarification of any of the instructions contained here, contact the Technical Services Dept., Hearth & Home Technologies
Inc., www.hearthnhome.com.
DO NOT DISCARD THIS MANUAL
CAUTION
• Important operating
and maintenance
instructions included.
• Leave this manual with
party responsible for
use and operation.
• Read, understand
and follow these
instructions for safe
installation and
operation.
DONOT
DISCARD
If the information in these instruc-
tions is not followed exactly, a
fire may result causing property
damage, personal injury, or death.
• Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of
this or any other appliance.
• What to do if you smell gas:
- Do not try to light any appliance.
- Do not touch any electrical switch. Do not
use any phone in your building.
- Immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or
the gas supplier.
WARNING
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.
WARNING
• Keep children away.
• CAREFULLY SUPERVISE children in same room as
appliance.
• Alert children and adults to hazards of high
temperatures.
• Do NOT operate with protective barriers removed.
• Keep clothing, furniture, draperies and other
combustibles away.
Glass and other surfaces are hot during
operation and cool down.
Installation and service of this
appliance should be performed by
qualified personnel. Hearth & Home
Technologies suggests NFI certified
or factory-trained professionals,
or technicians
supervised by
an NFI certified
professional.
In the Commonwealth of Massachusetts:
• This appliance must be installed by a licensed plumber
or gas fitter.
• The chimney flue damper, when used with gas logs, will
be welded open or completely removed.
• A CO detector shall be installed in the room where the
appliance is installed.
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Hearth & Home Technologies • Outdoor Grand Oak Match Light Hearth Kit • 4004-324 Rev C• 4/2019
2
Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.
Congratulations on selecting a Hearth & Home Technologies
gas log set—an elegant and clean alternative to burning
wood. The Hearth & Home Technologies gas log set you
have selected is designed to provide the utmost in safety
and reliability.
As the owner of this new outdoor gas log set, you’ll want to
read and carefully follow all of the instructions contained in
this owner’s manual. Pay special attention to all cautions
and warnings.
This owner’s manual should be retained for future reference.
We suggest you keep it with your other important documents
and product manuals.
The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new gas log set will give you years of durable use and
trouble-free enjoyment. Welcome to the Hearth & Home
Technologies family of appliance products!
Listing Label Information/Location
The model information regarding your specific gas log set can be found on the rating plate.
Congratulations
Homeowner Reference Information
Model Name: Date purchased/installed:
Serial Number: Location on appliance:
Dealership purchased from: Dealer phone:
Notes:
We recommend that you record the following pertinent
information about your gas log set:
Model #
Serial #
Gas Type
Hearth & Home Technologies
Angier, NC 27501
2012
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Hearth & Home Technologies • Outdoor Grand Oak Match Light Hearth Kit • 4004-324 Rev C• 4/2019 3
A. Design and Installation Considerations
The Gas Hearth Kit consists of the following:
• Log Set (sold separately)
• Burner Pan/Grate Assembly
• Lava Rock
• Damper Stop
B. Tools and Supplies Needed
Tools and supplies normally required for installation:
Pliers
Phillips screwdriver
Tape measure
Crescent wrenches
Gas shutoff valve
Non-corrosive leak check solution
3/4 in. wrench, 7/16 in. wrench
Improper installation, adjustment, alteration, service
or maintenance can cause injury or property damage.
Refer to the owner’s information manual provided with
this appliance. For assistance or additional information
consult a qualified installer, service agency or the gas
supplier.
WARNING
Sharp Edges
• Wear protective gloves
and safety glasses during
installation.
CAUTION
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.
WARNING
• Keep children away.
• CAREFULLY SUPERVISE children in same room as
appliance.
• Alert children and adults to hazards of high
temperatures.
• Keep clothing, furniture, draperies and other
combustibles away.
Glass and other surfaces are hot during
operation and cool down.
C. Important!
• Do not remove any of the attached metal plates, which
contain important safety and operating information.
• Keep the appliance area clear and free of all combustible
materials, gasoline and other flammable vapors and
liquids.
• Any safety screen or guard removed during servicing must
be replaced before operation.
• A qualified service technician must perform installation
and repair. The appliance should be inspected and cleaned
annually by a qualified service technician. More frequent
cleaning may be required due to excessive lint, dust, pet
hair, etc. It is imperative that the control compartments,
burners and air passageways are unobstructed during
operation.
- Review proper placement of logs and lava rock.
- Ensure there are no gas leaks.
- Ensure the flow of combustion and ventilation air is not
obstructed (front grilles and vent caps).
• Before installing into a solid fuel burning fireplace, the
chimney and firebox should be inspected and cleaned to
remove soot, creosote, ashes, paint, bird nests etc.
• Annual examination of the chimney must be performed
by a qualified agency to ensure proper ventilation of flue
gases created by this appliance.
• Have the chimney and adjacent structure inspected
and cleaned by qualified professionals. Hearth & Home
Technologies recommends that NFI or CSIA certified
professionals, or technicians under the direction of certified
professionals, conduct a minimum of an NFPA 211 Level 2
inspection of the chimney.
• Replace component parts of the chimney and fireplace as
specified by the professionals.
• Ensure all joints are properly engaged and the chimmney
is properly secured.
• Do not allow fans to blow directly into the fireplace. Avoid
any drafts that alter burner flame pattern.
• Do not use a blower insert, heat exchanger insert or other
accessories not approved for use with this appliance.
Fire Risk
Exhaust Fumes Risk
• Do NOT use this appliance as a “vent-free
heater.
The flue must be permanently open according
to Tables 1 and 2.
WARNING
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Hearth & Home Technologies • Outdoor Grand Oak Match Light Hearth Kit • 4004-324 Rev C• 4/2019
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D. Appliance Certification
This appliance has been evaluated by PFS in accordance
with the requirements of Ansi Z21.84-2017 Standard for
Decorative Log Sets for Installation in Wood Burning Fire-
places. Installation and the provisions for combustion and
ventilation air must conform to the National Fuel Gas Code,
ANSI Z223.1/NFPA 54, or the CSA B149.1, Natural Gas
and Propane Installation Code.
• This appliance must have a screen in place while the
appliance is in operation and, unless other provisions for
combustion air are provided, the screen shall have an
opening for introduction of combustion air.
• Solid fuels shall not be burned in a fireplace where a
decorative appliance is installed.
• If glass doors are present, the glass doors must be fully
opened while appliance is in operation.
Do NOT use this appliance if any part has been under
water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.
WARNING
E. Gas Supply Connection
A 3/8 in. flared fitting has been installed on the gas valve
inlet at the factory. Ensure fittings are of the appropriate size
and type on the gas line connection. If the tubing has to be
cut to length be sure to use the proper cutting and flaring
tool. Also, be careful not to crimp the tubing while bending. If
the tubing becomes crimped, do not use for installation.
Gas resistant pipe compound must be used on all threaded
male connections to ensure a tight seal.
F. Gas Pressure
Proper input pressures are required for optimum appliance
performance. Gas line sizing requirements need to be made
following NFPA51.
Fire Risk
Explosion Risk
Verify inlet pressures.
• High pressure may cause overfire
condition.
• Low pressure may cause explosion.
Install regulator upstream of valve if line
pressure is greater than 1/2 psig.
WARNING
Fire Risk
Explosion Risk
High pressure will damage valve.
• Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 1/2 psig.
• Close the manual shutoff valve BEFORE
pressure testing gas line at test pressures
equal to or less than 1/2 psig.
WARNING
• Gas Supply Pressure: Minimum inlet gas supply pressure
must be 7.0 in. W.C. for natural gas. The gas line
supplying the appliance must be sufficient size to furnish
the appropriate supply pressure to the appliance while
operating in the “High” setting.
• Pressure tap screws must be closed before turning gas
on to the appliance.
• Gas Line Pressure Test: Perform pressure test according
to state and local code (if pressure exceeds 1/2 in. psi (3.5
kPa)) before appliance is connected. Be sure to release
air pressure from the gas line before connection is made
to the appliance. Excessive pressure will damage the gas
control and may cause a gas leak.
• Gas Leak Test: Make sure the gas connections are tight.
Turn on the gas and coat each joint with a non-corrosive
gas leak check solution. Air bubbles will form indicating
any leaks. DO NOT USE A FLAME OR ANY TYPE OF
IGNITION SOURCE TO CHECK FOR LEAKS. All leaks
must be corrected before proceeding with installation.
• The appliance must only be installed in a solid-fuel burning
fireplace with the flue damper clamped open according
to Tables 1 and 2. The fireplace must be constructed of
non-combustible material.
• The minimum permanent free opening (in square inches)
that must be provided by the fireplace chimney or damper
to vent the flue gases is provided in Tables 1 and 2. If the
free opening is smaller than the specified area, do not use
this appliance.
• The damper must be removed or fixed in a manner in
which will secure it open. Some jurisdictions require the
damper to be removed or permanently welded fully open.
Check with state and local codes.
• Be sure that the chimney is completely unobstructed to
ensure proper ventilation of flue gases including carbon
monoxide (CO). CO (a poisonous gas) is tasteless,
odorless, colorless and undetectable without proper
equipment.
• Refer to Table 3 to determine minimum fireplace opening
requirements before proceeding.
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Hearth & Home Technologies • Outdoor Grand Oak Match Light Hearth Kit • 4004-324 Rev C• 4/2019 5
G. Inspect the Appliance and Components
• Remove the contents from the carton labeled “Burner”.
Attached to the burner are tags identifying the manufacturer
name, serial number, model number (including gas log
size), BTU ratings, gas type, etc.
• Review the attached tags before proceeding. Ensure
that all minimum fireplace dimension requirements are
achieved using Table 3. See Figure 1. Ensure the gas
type provided in the fireplace coincide with the gas type
marked on the tag.
Figure 1 Measure Firebox
• The burner is assembled with the controls installed at the
factory and is designed to connect one end of the 3/8 in.
supply line before placing inside the fireplace. Ensure the
connection is tightened using a 3/4 in. wrench.
• Place the burner towards the rear and center of the
fireplace and connect to the gas line. Follow instructions
in “F. Gas Pressure” to check for gas leaks.
H. Lava Rock Installation
• Pour Lava Rock into the burner pans to the point where
the burner pipe is covered. See Figure 5.
The gas burns at the point of least resistance. In case
of uneven flame pattern it may be necessary to adjust
the materials in the pans (using an object such as a
screwdriver) to achieve the desired effect.
Figure 5 LAVA ROCK
Chimney Ht.
(Feet)
OGO324 Natural
Gas
10 Not approved
15 38.5
20 31.2
25 27.3
30 24.6
35 22.1
Chimney Ht.
(Feet)
OGO324 Natural
Gas
6 64
8 59.7
10 54.3
15 48.8
20 44.4
30 40.3
Table 1 for Factory Built Fireplaces
Free Opening Area (in square inches) of chimney Damper for
Venting combustion.
Table 2 for Masonary Built Fireplaces
Free Opening Area (in square inches) of chimney Damper for
Venting combustion.
*Height is measured from the hearth to the top of the
chimney. Minimum height is 6ft.
Log Set Front Opening Depth Height Rear Width Natural BTU
OGO324-MTCH-HK 34" 23" 22" 22" 86,000
Table 3 for Minimum Fireplace Dimensions
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Hearth & Home Technologies • Outdoor Grand Oak Match Light Hearth Kit • 4004-324 Rev C• 4/2019
6
Fire Risk
Explosion Risk
Personal Injury Risk
Failure to position the parts in accordance
with the diagrams provided with the log
packages or failure to use only parts
approved with this appliance may result in
property damage or personal injury.
WARNING
I. Damper Stop Installation Instructions
Included in the burner assembly box is a damper stop clamp
which attaches to the damper as shown (Figure 6). Install
the clamp to the damper ensuring that the minimum require-
ments (Tables 1 and 2) are achieved. Use a 7/16 in. wrench
to secure the clamp to the damper. If the damper clamp pro-
vided does not fit your application, other means of securing
the proper opening must be provided by the installer.
Figure 6 Damper Stop Clamp
Note: The state of Massachusetts requires that the
chimney flue damper, when used with gas logs, be welded
open or completely removed. In the Commonwealth of
Massachusetts this appliance must be installed by a
licensed plumber or gasfitter.
J. Inspect the Venting System
The fireplace venting system is designed and constructed to
develop a positive flow adequate to remove flue gases to the
outside atmosphere. See fireplace installation instructions.
Cleaning
• Periodic examination and cleaning of the venting system
of the fireplace should be done before initial use and at
least annually by a qualified agency.
K. Cleaning and Maintenance Instructions
Always remember:
• Do not place any combustible material near the
appliance.
• Do not place any paper, trash or other material on the log
set or in the heater.
• Do not touch any part of the appliance when it is in
operation.
• Do not operate this appliance without the fireplace screen
closed.
Before cleaning the appliance, be sure it is turned
completely off. The appliance must be completely
cooled.
CAUTION
• Logs can get very hot. Handle only when they are
cool.
CAUTION
After burning, the logs become fragile. Take care in
handling.
CAUTION
Your appliance is designed to be virtually maintenance free,
although periodic visual inspection and cleaning is required.
Follow the instructions below for the correct procedures. An
annual examination and cleaning the venting system by a
qualified person is also recommended.
If at any time the flames on your log set look abnormal or an
odor is noticed coming from the appliance, contact a quali-
fied service technician or the gas company.
Inspect the main burner.
Do not allow soot to build up on the logs
Your logs require little care. Keep the burner assembly, logs
and burner area surrounding the logs clean by brushing with
a dry paint brush at least twice a year.
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Hearth & Home Technologies • Outdoor Grand Oak Match Light Hearth Kit • 4004-324 Rev C• 4/2019 7
L. Lighting Instructions- Match Light
Asphyxiation Risk
Gas-burning appliances produce smoke and
carbon monoxide gas during operation.
• The damper must be open
• The chimney must draw properly
These fumes can be harmful if not vented
properly.
WARNING
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Hearth & Home Technologies • Outdoor Grand Oak Match Light Hearth Kit • 4004-324 Rev C• 4/2019
8
Service Parts GO324
Beginning Manufacturing Date: May 2018
Ending Manufacturing Date: Active
1
23
456
78
911
10
SRV716
6
SRV728
5
SRV708
SRV709
SRV706
SRV737
1
SRV816
4
SRV724
8
SRV707
9
SRV702
11
10
SRV808
7
23
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
Log Set Assembly GO324
1 Log # 1 SRV737
2 Log # 2 SRV708
3 Log # 3 SRV709
4 Log # 4 SRV816
5 Log # 5 SRV728
6 Log # 6 SRV716
7 Log # 7 SRV808
8 Log # 8 SRV724
9 Log # 9 SRV707
10 Log # 10 SRV706
11 Log # 11 SRV702
4/19
3 Tier Grand Oak 24” Gas Log Set
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Hearth & Home Technologies • Outdoor Grand Oak Match Light Hearth Kit • 4004-324 Rev C• 4/2019 9
Service Parts OGO324-MTCH-HK
Beginning Manufacturing Date: May 2018
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
1 Connector FT-1-24
Damper Stop Assembly SRV500-SC
Lava Rock Qty 2 req SRVACC10
Installation Instructions 4004-324
5/18
Grand Oak Outdoor
24” Matchlight Hearth Kit
1
Service Parts GO324
Beginning Manufacturing Date: May 2018
Ending Manufacturing Date: Active
1
23
456
78
911
10
SRV716
6
SRV728
5
SRV708
SRV709
SRV706
SRV737
1
SRV816
4
SRV724
8
SRV707
9
SRV702
11
10
SRV808
7
23
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
Log Set Assembly GO324
1 Log # 1 SRV737
2 Log # 2 SRV708
3 Log # 3 SRV709
4 Log # 4 SRV816
5 Log # 5 SRV728
6 Log # 6 SRV716
7 Log # 7 SRV808
8 Log # 8 SRV724
9 Log # 9 SRV707
10 Log # 10 SRV706
11 Log # 11 SRV702
4/19
3 Tier Grand Oak 24” Gas Log Set
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Hearth & Home Technologies • Outdoor Grand Oak Match Light Hearth Kit • 4004-324 Rev C• 4/2019
10
O. Frequently Asked Questions
Can I close the glass doors on my fireplace when using my gas logs?
No. The Hearth Kits are designed for use in fireplaces with all fireplace doors fully opened. Operating your log set with
the doors closed will cause overheating, premature failure of valve systems, and will void the warranty of your log
set.
What sort of maintenance do gas logs require?
Vented gas logs do not require regular maintenance. However, it is a good idea to have valves, pilots and gas connections
on your set periodically inspected by a hearth professional. Although it is not required maintenance, annually
refurbishing the ember material and periodic cleaning of the logs will help maintain your set's beauty and realism.
Can I burn real wood along with my gas logs?
No. The intense heat of a wood fire will damage your logs, burners, grates and valves, and will void your warranty.
Will gas logs help my chimney that drafts poorly?
No. Improper or poor draft will not be helped by gas logs. Please have your chimney inspected by a hearth professional
or chimney sweep in order to determine how to correct the problem.
Can I close my fireplace damper to get more heat from my vented gas log set?
No. Vented gas logs are designed to be operated with the damper in the fully opened position. This gas log set produces
carbon monoxide gas. The damper must be removed or clamped fully open using the "C" clamp provided with the
set.
My gas logs make a whistling noise when I burn them. What causes this?
This behavior is normally caused by using a corrugated flex connector to hook up the gas log set. We recommend the
installer use the supplied aluminum connector rather than the corrugated flexible type.
Can I move or change the position of the logs on my gas log set?
CSA certified log sets should not be altered - log placement must be exactly as indicated in the set's installation
instructions. Log placement on non-certified, vented log sets may be altered, but minimal handling is recommended,
to prevent log breakage.
Can I install my gas log set myself?
No. We recommend installation be performed by an NFI certified hearth professional, HVAC professional, gas fitter, or
plumber experienced in gas log installation. Most localities require installation of any gas appliance to be performed
by a professional. Please check with your local inspection agency/department.
What are the gas logs made of?
The gas logs are made of a mixture of pre-fired, expanded clay and a special high-temperature cement, with a wire mesh
reinforcement. This combination creates a strong, ceramic material capable of withstanding extreme temperatures,
yet also allows molding of the intricate detail found in these gas log sets.
I have a vented log set, and the logs have black soot on them. Is this normal?
Soot build-up on vented gas logs is a normal part of the combustion process. Natural gas log sets generally produce
less soot than liquid propane log sets. We recommend any soot build up be removed periodically using a product
designed for gas log soot removal.
Can I add a remote control to my log set after it has been installed?
No.
Is the gas log set approved by a testing agency?
Yes. The GO series has been design certified by PFS under the ANSI Z21.84-2017 Decorative Appliances for Installation
in Solid Fuel Burning Fireplaces. The installation and the provisions for combustion and ventilation air must conform
to the National Fuel Gas Code, ANSI Z223.1/NFPA 54. Check with your local inspections department for further
information.
What is the warranty coverage of the GO log set?
The logs carry a lifetime warranty to the original owner in the original installation. All metal parts (burners, brackets,
grates, etc.) carry a 5-year warranty and all valves, pilot assemblies, and other mechanical parts are warranted for
1 year. The complete warranty is printed in the back of the owner's manual.
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Warranty
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12
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Hearth & Home Technologies • Outdoor Grand Oak Match Light Hearth Kit • 4004-324 Rev C• 4/2019 13
Contact Information
Please contact your Hearth & Home Technologies dealer with any questions or concerns.
For the number of your nearest Hearth & Home Technologies dealer, please call 1-800-927-6841 or 1-888-427-3973.
- NOTES -
DO NOT DISCARD THIS MANUAL
CAUTION
• Important operating
and maintenance
instructions included.
• Leave this manual with
party responsible for
use and operation.
• Read, understand
and follow these
instructions for safe
installation and
operation.
DO NOT
DISCARD
TM
fire-parts.com