Hearth & Home B41L-AU User manual

1
Hearth & Home Technologies • B41L-AU Owner Manual • 2570-981 Rev. B • 5/20
Models:
Owner’s Manual
Care and Operation
NOTICE: DO NOT discard this manual!
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation or service.
B41L-AU
• DO NOT store or use gasoline or other am-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor’s phone. Follow the gas sup-
plier’s instructions.
- If you cannot reach your gas supplier, call
the re department.
• Installation and service must be performed
by a qualied installer, service agency, or the
gas supplier.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
DANGER
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
A barrier designed to reduce the risk of
burns from the hot viewing glass is provided
with this appliance and shall be installed for
the protection of children and other at-risk
individuals.
NOTE:NOTE: NOT INTENDED FOR
FIREPLACE INSERT.
DO NOT PLACE ARTICLES ON OR AGAINST THIS APPLIANCE.
DO NOT USE OR STORE FLAMMABLE MATERIALS NEAR THIS APPLIANCE.
DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILE IT IS IN OPERATION.
DO NOT MODIFY THIS APPLIANCE.
Ref No: GMK10636
AS/NZS 5263.1.8

Hearth & Home Technologies • B41L-AU Owner Manual • 2570-981 Rev. B • 5/20
2
Listing Label Information/Location
A. Congratulations
Congratulations on selecting a Hearth & Home Technologies
gas replace, an elegant and clean alternative to wood
burning replaces. The Hearth & Home Technologies gas
replace you have selected is designed to provide the
utmost in safety, reliability, and efciency.
As the owner of a new replace, you’ll want to read and
carefully follow all of the instructions contained in this
owner’s manual. Pay special attention to all cautions and
warnings.
This owner’s manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.
The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new Hearth & Home Technologies gas replace will
give you years of durable use and trouble-free enjoyment.
Welcome to the Hearth & Home Technologies family of
replace products!
Serial Number
Type of Gas
The model information regarding your specic replace can be found on
the rating plate usually located in the control area of the replace.
Model Number
Model:
Seri a l :
Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044
ASXXXX Certification Nº: GMKXXXXX
Injector Size:.................................................................................................. DMS mm)
Inlet Gas Pressure:.................................................................................................. kPa
Outlet (Manifold) Gas Pressure:.............................................................................. kPa
Maximum Nominal Gas Consumption.................................................................... MJ/h
Electrical Rating........................................................................................240V 50hz 1A
This unit is designed to be recessed into framed construction.
TO BE INSTALLED ON WOOD FLOORING OR NON-COMBUSTIBLE FLOORING.
See installation manual for details.
Gas Type:
MADE IN USA
XXXX-XXX
IAPMO-R&T
GasMark
TM
OCEANA
SSAAMMPPLLEE
Read this manual before operating this appliance.
Please retain this Owner’s Manual for future reference.
Read the Installation Manual before making any installation or nishing changes.
11 Welcome
Brand: ________________________________________________ Model Name: ___________________________
Serial Number:__________________________________________ Date Installed: __________________________
Appliance Information:
Local Dealer Information
DEALER: Fill in
your name, address,
phone and email
information here and
appliance information
below.
Dealer Name: ________________________________________________________
Address: ____________________________________________________________
____________________________________________________________
Phone: _____________________________________________________________
Email: _____________________________________________________________

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Hearth & Home Technologies • B41L-AU Owner Manual • 2570-981 Rev. B • 5/20
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
1 Welcome
A. Congratulations .................................2
B. Limited Lifetime Warranty ..........................4
2 Product Specic Information
A. Appliance Certication ............................7
B. Gas Pressure Requirements .......................7
C. Glass Specications ..............................7
3 Important Safety and Operating Information
A. Appliance Safety ................................8
B. General Operating Parts ..........................9
C. Fuel Specications ...............................9
D. Wall and Mantel Temperatures .....................9
E. Good Faith Wall Surface/TV Guidelines .............10
F. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . 12
G. Lighting Instructions (IPI) .........................13
H. Appliance Break-In ..............................14
I. Heat Management ..............................14
J. Operation During A Power Outage .................15
K. Control Module Operation ........................16
4 Maintenance and Service
A. Maintenance: Frequency and Tasks ................17
B. Maintenance Tasks - Homeowner .................. 17
C. Maintenance Tasks - Qualied Service Technician .....19
5 Frequently Asked Questions and Troubleshooting
A. Frequently Asked Questions - Appliance .............21
B. Troubleshooting ................................ 22
6 Reference Materials
A. Accessories ...................................24
B. Service Parts ..................................25
C. Contact Information .............................28
 = Contains updated information.

Hearth & Home Technologies • B41L-AU Owner Manual • 2570-981 Rev. B • 5/20
4
B. Limited Lifetime Warranty
Warranty Period HHT Manufactured Appliances and Venting
Components Covered
Parts Labor Gas Wood Pellet EPA
Wood Coal Electric Venting
1 Year X X X X X X X
All Parts and Material Except
as covered by Conditions,
Exclusion, and Limitations listed
2 years
X X X Igniters, Electronic
Components, and Glass
X X X X X Factory-installed fans
X Molded refractory panels
3 years X Firepots and burnpots
AUSTRALIAN WARRANTY INFORMATION
Hearth & Home Technologies (HHT)
7571 215th Street West, Lakeville, MN 55044
0011-1-651-345-1777
www.hearthnhome.com
HHT extends the following manufacturer’s warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are
purchased from an HHT authorized dealer.
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance will
be free from defects in materials and workmanship at the time of manufacture.
After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during
the applicable warranty period, HHT will, at its option, repair or replace the covered components. HHT, at its own discretion,
may fully discharge all of its obligations under this manufacturer’s warranty by replacing the product itself or refunding the
veried purchase price of the product itself. The maximum amount recoverable under this warranty is limited to the purchase
price of the product. This warranty is subject to conditions, exclusions and limitations as described below.
Warranty coverage begins on the date of original purchase. In the case of new home construction, coverage under this
manufacturer’s warranty begins on the date of rst occupancy of the dwelling or six months after the sale of the product by
an independent, authorized HHT dealer/ distributor, whichever occurs earlier. The warranty period for this manufacturer’s
warranty shall commence no later than 24 months following the date of product shipment from HHT, regardless of the instal-
lation or occupancy date. The manufacturer’s warranty period for parts and labour for covered components is produced in
the following table.
The term “Limited Lifetime” in the table below is dened as: 20 years from the beginning date of warranty coverage for gas
appliances, and 10 years from the beginning date of warranty coverage for wood, pellet and coal appliances. These time
periods reect the minimum expected useful lives of the designated components under normal operating conditions.
2000-645F (7-19) Page 1 of 3

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Hearth & Home Technologies • B41L-AU Owner Manual • 2570-981 Rev. B • 5/20
Warranty Period HHT Manufactured Appliances and Venting
Components Covered
Parts Labor Gas Wood Pellet EPA
Wood Coal Electric Venting
5 years 1 years X X Castings & bafes
7 years 3 years X X X Manifold tubs HHT
chimney and termination
10 years 1 year X Burners, logs and refractory
Limited
Lifetime 3 year X X X X X Firebox and heat exchanger
90 Days XXXXXXXAll Replacement Parts
beyond warranty period
OTHER RIGHTS
The HHT manufacturer’s warranty is in addition to other rights and remedies that you may have under Australian
law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
WARRANTY CONDITIONS AND EXCLUSIONS:
• The HHT manufacturer’s warranty only covers HHT appliances that are purchased through an HHT authorized dealer
or distributor. A list of HHT authorized dealers is available on the HHT branded websites.
• This warranty is only valid while the HHT appliance remains at the site of original installation.
WARRANTY EXCLUSIONS:
This HHT manufacturer’s warranty does not cover the following:
• Changes in surface nishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface nishes may occur. This is not a aw and is not covered under warranty.
• Damage to printed, plated, or enamelled surfaces caused by ngerprints, accidents, misuse, scratches, melted items,
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts in-
clude: paint, wood, pellet and coal gaskets, rebricks, grates, ame guides, light bulbs, batteries and the discoloration
of glass.
• Expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints
related to this noise are not covered by this warranty.
• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation
instructions, operating instructions, and listing agent identication label furnished with the appliance; (2) failure to in-
stall the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation,
abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/incorrectly
performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by
tightly sealed constructions, insufcient make-up air supply, or handling devices such as exhaust fans or forced air fur-
naces or other such causes; (6) use of fuels other than those specied in the operating instructions; (7) installation or
use of components not supplied with the appliance or any other components not expressly authorized and approved
by HHT (8) modication of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interrup-
tions or uctuations of electrical power supply to the appliance.
2000-645F (7-19) Page 2 of 3

Hearth & Home Technologies • B41L-AU Owner Manual • 2570-981 Rev. B • 5/20
6
• Non HHT venting components, hearth components or other accessories used in conjunction with the appliance.
• Any part of a pre-existing replace system in which an insert or a decorative gas appliance is installed.
• Removal, installation, reinstallation, set up or any other costs associated with a claim including travel and shipping
charges for parts
• HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Informa-
tion is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consider-
ation must be given to appliance location and conguration, environmental conditions, insulation and air tightness of
the structure.
This warranty is void if:
• The appliance has been over-red or operated in atmospheres contaminated by chlorine, uorine, or other damaging
chemicals. Over-ring can be identied by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel nishes.
• The appliance is subjected to prolonged periods of dampness or condensation.
There is any damage to the appliance or other components due to water or weather damage which is the result of, but not
limited to, improper chimney or venting installation.
HOW TO CLAIM
• To make a claim against this warranty, contact your local distributor during regular business hours. See addresses
below for a dealer nearest you. (Vic) Pty Ltd ACN 005 872 159 (Jetmaster).
• Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom
you originally purchased the product.
• Check with Jetmaster in advance for any costs to you when arranging a warranty call. Travel and shipping charges for
parts are not covered by this manufacturers’ warranty.
• HHT and Jetmaster will assess your claim. HHT or Jetmaster may need to inspect the product as part of the assess-
ment of your claim. If the product requires inspection, HHT or Jetmaster will discuss with you the best way for this to
occur.
• To make a claim under this manufacturer’s warranty, you must be able to prove when you purchased the product. The
easiest way to do this is through your original proof of purchase, for example your invoice or receipt. However, if you
do not have your original proof of purchase HHT or Jetmaster may accept other evidence of the date of purchase.
Melbourne
Jetmaster
444 Swan Street
Richmond 3121
[phone]
Perth
Fireplace Corner
277 Lord Street
East Perth 6000
[phone]
Sydney
Jetmaster
55 Marickville Rd.
Marickville 2204
[phone]
2000-645F (7-19) Page 3 of 3

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Hearth & Home Technologies • B41L-AU Owner Manual • 2570-981 Rev. B • 5/20
A. Appliance Certication
22 Product Specic Information
C. Glass Specications
This appliance is equipped with 5 mm tempered glass.
Replace glass only with 5 mm tempered glass. Please
contact your dealer for replacement glass.
MODEL: B41L-AU
LABORATORY: IAPMO OCEANA
TYPE: Direct Vent Heater
STANDARD: AS/NZS 5263.1.8
Installation and service of this appliance should be performed by
qualied personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certied professionals.
THE GUARD IS FITTED TO THIS APPLIANCE
TO REDUCE THE RISK OF FIRE OR INJURY
FROM BURNS AND NO PART OF IT SHOULD
PERMANENTLY BE REMOVED. FOR PROTEC-
TION OF YOUNG CHILDREN OR THE INFIRM.
A SECONDARY GUARD IS REQUIRED.
The Hearth & Home Technologies gas appliances discussed
in this Installer’s Guide have been tested to certication
standards and listed by the applicable laboratories.
This appliance must be installed in accordance with the AS/
NZS 5601.1 rules in force.
B. Gas Pressure Requirements
Gas types only through eld conversions.
* The allowable Outlet (Manifold) Gas Pressure ranges are: Natural Gas 0.63 - 0.95 kPa (0.76 kPa nominal) and Propane
2.37 - 2.61 kPa (2.40 kPa nominal). Certication testing setpoint values are shown.
Natural Gas Propane
Inlet Gas Pressure 1.13 - 3.40 kPa 2.75 - 3.40 kPa
* Outlet (Manifold) Gas Pressure 0.76 kPa 2.40 kPa
Nominal Gas Consumption 20.0 MJ/h 20.0 MJ/h
Burner Injector #44 DMS (2.18 mm) #55 DMS (1.32 mm)
Pilot Injector Ø .023 (.584 mm) Ø .014 (.356 mm)

Hearth & Home Technologies • B41L-AU Owner Manual • 2570-981 Rev. B • 5/20
8
33 Important Safety and Operating Information
Clear Space
WARNING! DO NOT place combustible objects in front
of the replace or block louvers. High temperatures may
start a re. See Figure 3.1.
Avoid placing candles and other heat-sensitive objects on
mantel or hearth. Heat may damage these objects.
Figure 3.1 Clear Space Requirement
CLEAR SPACE
3 FT. IN FRONT
OF FIREPLACE
WARNING! DO NOT operate replace before reading
and understanding operating instructions. Failure
to operate replace according to operating instructions
could cause re or injury.
Young children should be carefully supervised when they
are in the same room as the appliance. Toddlers, young
children and others may be susceptible to accidental
contact burns.
• A physical barrier is recommended if there are at risk
individuals in the house.
• To restrict access to a replace or stove, install an
adjustable safety gate to keep toddlers, young children
and other at risk individuals out of the room and away
from hot surfaces.
• Install a switch lock or a wall/remote control with child
protection lockout feature.
A. Appliance Safety • Keep remote controls out of reach of children.
• Never leave children alone near a hot replace, whether
operating or cooling down.
• Teach children to NEVER touch the replace.
• Consider not using the replace when children will be
present.
Contact your dealer for more information, or visit:www.
hpba.org/Product-Info/Fireplace-Stove-Heater/Glass-
Fronts-Safety.
To prevent unintended operation when not using your re-
place for an extended period of time (summer months,
vacations, trips, etc):
• Remove batteries from remote controls.
• Turn off wall controls.
• Turn the ON/OFF/REMOTE switch on the control module
to OFF.
WARNING! Choking Hazard! Keep media out of reach
of children.
Note: See appliance Installation
Manual for hearth, mantel and
nishing requirements.
A barrier designed to reduce the risk of burns from the
hot viewing glass is provided with this appliance and
shall be installed for the protection of children and other
at-risk individuals. DO NOT operate the appliance with
the barrier removed. If the barrier becomes damaged,
the barrier shall be replaced with the manufacturer’s
barrier for this appliance.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
DANGER
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
• Keep children away.
• CAREFULLY SUPERVISE children in same room
as replace.
• Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
ammable materials.
• Clothing, furniture, draperies, and other ammable
materials must not be placed on or near the
appliance.

9
Hearth & Home Technologies • B41L-AU Owner Manual • 2570-981 Rev. B • 5/20
Figure 3.2 General Operating Parts
B. General Operating Parts
C. Fuel Specications
Figure 3.2 references the general operating parts of the
appliance and the section of this manual in which they are
discussed.
WARNING! Risk of Fire or Explosion! Appliance must
be set up for compatible gas type!
• This appliance is designed to operate on either natural
gas or propane. Make sure the appliance is compatible
with gas type selected for installation site.
• Conversions must be made by a qualified service
technician using Hearth & Home Technologies specied
and approved parts.
CLEAR SPACE
SECTION 3.A.
OPERATION DURING
A POWER OUTAGE
SECTION 3.J
OPTIONAL
HEAT-ZONE-240V
SECTION 3.I
OPTIONAL PASSIVE HEAT
FRONT DISCHARGE
SECTION 3.I
OPTIONAL PASSIVE HEAT
SIDE DISCHARGE
(2 REGISTERS REQUIRED)
SECTION 3.I
OPTIONAL PASSIVE HEAT
OPEN TOP DISCHARGE
SECTION 3.I
FIXED GLASS ASSEMBLY
SECTION 4.B.
DECORATIVE BARRIER FRONTS
SECTION 4.B.
CONTROL CAVITY
SECTION 3.J
OUTSIDE WALL
INSIDE WALL
D. Wall and Mantel Temperatures
Combustible Mantel and Surfaces around a Fireplace
The allowable temperature rise above ambient is 117 °F
(47 °C) for all exposed combustible surfaces around the
replace, including the mantel, when installed according
to the installation instructions. Non-combustible surfaces
and mantels do not have a maximum temperature limit;
however the installation instructions must still be followed
for any restrictions on placement of non-combustible
materials on or around the replace.
Example: The mantel above a replace in a room that
is 70 °F (21 °C) is allowed to reach but not exceed
187°F (86 °C) (70 °F (21 °C) +117 °F (47 °C) = 187°F).

Hearth & Home Technologies • B41L-AU Owner Manual • 2570-981 Rev. B • 5/20
10
Figure 3.3 Good Faith Wall Surface Temperatures Above Appliance
E. Good Faith Wall Surface/TV Guidelines
NOTICE: Surface temperatures listed above are taken with
a temperature measuring probe as prescribed by the test
standard used for appliance certication. Temperatures
on walls or mantels taken with an infrared thermometer
may yield increased temperatures of up to 30 °F (17 °C) or
more depending on the thermometer settings and material
characteristics being measured. Use appropriate nishing
materials that are able to withstand these conditions.
For additional nishing guidelines, see Section 10 in the
appliance installation manual.
Figure 3.4 Good Faith Wall Surface Temperatures Above Appliance
MEASUREMENTS FROM
TOP EDGE OF THE OPENING
6 in.
18 in.
24 in.
30 in.
36 in.
48 in.
TO CEILING
42 in.
12 in.
194 °F
APPLIANCE FRONT
FIREPLACE
OPENING
142°F
119°F
110°F
105°F
101°F
98°F
95°F
(90 °C)
(61 °C)
(48 °C)
(43 °C)
(41 °C)
(38 °C)
(37 °C)
(35 °C)
(152 mm)
(305 mm)
(457 mm)
(610 mm)
(762 mm)
(914 mm)
(1067 mm)
(1219 mm)
MEASUREMENTS FROM
TOP EDGE OF THE OPENING
6 in.
18 in.
24 in.
30 in.
36 in.
TO CEILING
12 in.
145°F
APPLIANCE FRONT
FIREPLACE
OPENING
120°F
109°F
104°F
95°F
95°F
OPTIONAL PASSIVE HEAT KIT INSTALLED
(63 °C)
(49 °C)
(43 °C)
(40 °C)
(35 °C)
(35 °C)
(152 mm)
(305 mm)
(305 mm)
(610 mm)
(762 mm)
(914 mm)

11
Hearth & Home Technologies • B41L-AU Owner Manual • 2570-981 Rev. B • 5/20
Good Faith Guidelines for TV Installaons Above a Typical Gas Fireplace
B
B
A
Fireplace
TV
Mantel
A
C
Notes:
1. These are good faith recommended clearances only and not a guarantee of compliance with all TV
manufacturers’ maximum allowable operang temperatures.
2. Since every home has unique air flow characteriscs and maximum allowable operang temperatures
can vary from manufacturer to manufacturer and from model to model, actual TV temperatures should
be validated at the me of each installaon. TVs should not be used in situaons where the actual TV
temperature exceeds the manufacturers’ maximum allowable operang temperatures idenfied in the
TV’s technical specificaons. Contact the TV’s manufacturer directly if you cannot locate this
informaon or have quesons regarding the informaon.
3. Mantel height and depth must conform to mantle requirements specified in the fireplace installaon
manual.
4. “C” dimension taken from the top of the hood or fireplace opening.
5. Suggesons on how to further reduce TV temperatures:
a. Increase “A” dimension.
b. Increase “C” dimension, however, increasing “B” dimension beyond maximum recommended
typically results in higher temperatures.
TV Wall
Bracket
D
Fireplace
C
TV on the wall TV recessed into the wall
Figure 3.5. Good Faith TV Guidelines
Item Minimum Dimensions
A 2.5 in. (64 mm)
B 2 in. (51 mm) min. to 3 in. (76 mm)
C 18 in. (457 mm):
D Wall Brkt + TV Thickness + 2.5 in. (64 mm)

Hearth & Home Technologies • B41L-AU Owner Manual • 2570-981 Rev. B • 5/20
12
F. Before Lighting Appliance
Before operating this replace for the rst time, have a
qualied service technician:
• Verify all shipping materials have been removed from
inside and/or underneath the rebox.
• Review proper placement of logs, ember material and/
or other decorative materials.
• Check the wiring.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper position
and that the integral barrier is in place.
WARNING! Risk of Fire or Asphyxiation! DO NOT op-
erate replace with xed glass assembly removed.

13
Hearth & Home Technologies • B41L-AU Owner Manual • 2570-981 Rev. B • 5/20
G. Lighting Instructions (IPI)
FOR YOUR SAFETY READ BEFORE LIGHTING
TO TURN OFF GAS TO APPLIANCE
1. This appliance is equipped with an ignition device which
automatically lights the burner. DO NOT try to light the burner by hand.
1. Equipped with wall switch: Turn ON/OFF switch to OFF.
Equipped with remote or wall control: Press OFF button.
Equipped with thermostat: Set temperature to lowest setting.
WARNING
WARNING:
NOT FOR USE WITH SOLID FUEL
GAS
VALVE
For additional information on operating your
refer to www.hearthnhome.com.
A. This appliance is equipped with an intermittent pilot ignition (IPI) device which
automatically lights the burner. DO NOT try to light the burner by hand.
B. BEFORE LIGHTING, smell all around the appliance area for gas. Be sure to smell
WHAT TO DO IF YOU SMELL GAS
•DO NOT try to light any appliance.
•DO NOT touch any electric switch; do not use any phone in your building.
DO NOT CONNECT LINE VOLTAGE (110/120 VAC OR 220/240 VAC) TO THE CON-
TROL VALVE.
Improper installation, adjustment, alteration, service or maintenance can cause injury
or property damage. Refer to the owner’s information manual provided with this ap-
agency or the gas supplier.
This appliance needs fresh air for safe operation and must be installed so there are
provisions for adequate combustion and ventilation air.
Hot while in operation. DO NOT touch. Keep children, clothing, furniture, gasoline
DO NOT operate the appliance with removed, cracked or
broken. Replacement of the should be done by a licensed or
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas sup-
plier’s instructions.
•
C. Use only your hand to push in or turn the gas control knob. Never use tools. If
the knob will not push in or turn by hand, DO NOT
D. DO NOT use this appliance if any part has been under water. Immediately call
the control system and any gas control which has been under water.
For use with natural gas and propane. A conversion kit, as supplied by the manufac-
turer, shall be used to convert this appliance to the alternate fuel.
This appliance must be installed in accordance with local codes, if any; if none,
follow the National Fuel Gas Code, ANSIZ223.1/ NFPA 54, or the National Gas and
Propane Installation code, CSA B149.1.
LIGHTING INSTRUCTIONS (IPI)
2.
top of this label. If you do not smell gas, go to next step.
3. To light the burner:
Equipped with wall switch: Turn ON/OFF switch to ON.
Equipped with remote or wall control: Press ON or FLAME button.
Equipped with thermostat: Set temperature to desired setting.
4. If the appliance does not light after three tries, call your service technician or gas
supplier.
2. Service technician should turn off electric power to the control when performing
service.
DANGER
HOT GLASS WILL CAUSE BURNS.
DO NOT TOUCH GLASS UNTIL COOLED.
NEVER ALLOW CHILDREN TO TOUCH GLASS.
CAUTION:
A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this
appliance and shall be installed for the protection of children and other at-risk individuals.
WARNING: This product and the fuels used to operate this
product (liquid propane or natural gas), and the products
of combustion of such fuels, can expose you to chemicals
including benzene, which is known to the State of California to cause
cancer and reproductive harm. For more information go to: www.
P65Warnings.ca.gov.
Keep burner and control compartment clean. See installation and operating instructions
accompanying appliance.

Hearth & Home Technologies • B41L-AU Owner Manual • 2570-981 Rev. B • 5/20
14
H. Appliance Break-In
Follow the initial break-in procedure below to cure the
materials used to manufacture the replace and the
nishing materials around it.
• The fireplace should be run three to four hours
continuously on high.
• Turn the replace off and allow it to cool completely.
• Remove xed glass assembly. See Section 4.B.
• Clean xed glass assembly. See Section 4.
• Replace the xed glass assembly and run continuously
on high an additional 12 hours.
Note: Some IPI systems have a safety feature that
automatically shuts down the replace after 9 hours of
continuous operation without receiving a command from
the remote control. If this occurs, restart the appliance.
NOTICE! Open windows for air circulation during re-
place break-in.
• Some people may be sensitive to smoke and odors.
• Smoke detectors may activate.
Optional Heat-Zone®- 240V Gas Kit
The HEAT-ZONE®-240V GAS heat management op-
tion is available for use with the B41L-AU appliance and
must be used in conjunction with the RC300 control. The
Heat-Zone-240V Kit draws heat from your replace to an
adjacent room in your home, up to 20 ft (6 m) away.
Optional Passive Heat Kit (PH-FRT/PH-SIDE)
The Passive Heat heat management option is available
for use with the B41L-AU appliance. The Passive Heat
Kit allows the heat to be vented into the room through one
front discharge, two side discharges or an open top dis-
charge while the replace is in operation. Passive Heat
can be used in conjunction with HEAT-ZONE® - 240V Gas
Kit or HEAT-OUT-GAS kit. Passive Heat is not compat-
ible with optional fan kit.
I. Heat Management
Burn Rate
The B41L-AU model has a variable burn rate which is
controlled by the remote control. Therefore the ame
height is adjustable.
The ame height may be adjusted as desired by locating
the ame option on the remote control and adjusting up or
down to desired ame height.
An optional heat management system, which allows the
heat from the appliance to be redirected as desired, may
be installed with this appliance. It may be either a Heat-
Zone®- 240V, which diverts heat into an adjacent room
and/or a Passive Heat kit which disperses the heat into
the same room as the replace.
Refer to Section 6 of the appliance installation manual to
conrm which of the heat management systems may be
installed together. All heat management systems must
be installed by a qualied service technician at the time of
appliance installation.
Optional Heat Management Systems
A fan is available for use with the B41L-AU appliance and
must be used in conjunction with the remote control.
Optional Fan Kit

15
Hearth & Home Technologies • B41L-AU Owner Manual • 2570-981 Rev. B • 5/20
3.6 Battery Pack Location / Control Cavity
NOTICE: Some functionality will be lost when using battery
backup including any other auxiliary functions that require
household 220/240 VAC power.
J. Operation During A Power Outage
The IntelliFire™ Plus intermittent pilot ignition system
comes with a battery backup system that enables the
system to operate in a power outage. The system offers
seamless transition from household AC power to battery
backup. A factory-installed battery pack is located in the
control cavity of the appliance. See Figure 3.6. Battery
longevity and performance will be affected by long term
exposure to the service temperatures of this appliance.
NOTICE: Batteries should only be used as a power source
in the event of an emergency power outage. Batteries
should not be used as a primary long-term power source.
To Operate Fireplace Using Battery Power (DC):
1. Access the control cavity of the appliance. See Figure
3.6 for location. Lift the decorative barrier front off of the
appliance and lift the vanity panel out of the bottom of the
glass frame.
2. Locate the battery tray and insert four AA cell batteries.
See Figure 3.6. Battery polarity must be correct or
module damage will occur. A complete wiring diagram
is included in the Electrical section of the appliance
Installation Manual.
3. Turn the appliance on according to the instructions below
for the appropriate type of control:
Standard Wall Switch or Factory-Installed ON/OFF
Switch:
• Toggle the switch as you would under normal
circumstances.
Optional Wireless Remote:
• Remote receiver is integrated into the ignition module
• Use the remote to turn the appliance on.
• To preserve battery life, do not use the HI/LO ame or
THERMOSTAT options.
Ignition Module:
• Locate the ignition module in the control cavity.
• Slide the ON/REMOTE/OFF switch to the ON position.
To Return to Operation Using Electrical (AC) Power
Standard Wall Switch or Factory-Installed ON/OFF
Switch:
• Remove screws on left and right sides of component
heat shield and lift it out of the control cavity.
• Toggle the switch to OFF.
• Remove the batteries from the battery tray.
• Reinstall component heat shield.
• Replace door or decorative barrier front on appliance.
CAUTION! Risk of Overheating! Component heat shield
MUST be installed before operating appliance. Electrical
components will be damaged.
Optional Wireless Remote:
• Remove screws on left and right sides of component
heat shield and lift it out of the control cavity.
• Slide the ON/REMOTE/OFF switch to the REMOTE
position.
• Remove the batteries from the battery tray.
• Reinstall component heat shield.
• . Replace door or decorative barrier front on appliance.
Ignition Module:
• Remove screws on left and right sides of component
heat shield and lift it out of the control cavity.
• Slide the ON/REMOTE/OFF switch to the REMOTE
position.
• Remove the batteries from the battery tray.
• Reinstall component heat shield.
• Replace door or decorative barrier front on appliance.
CAUTION! Risk of Overheating! Component heat shield
MUST be installed before operating appliance. Electrical
components will be damaged.
Backup Battery
Note: The battery backup system is disabled if Power
Vent option has been installed for use with this
appliance.

Hearth & Home Technologies • B41L-AU Owner Manual • 2570-981 Rev. B • 5/20
16
6. Module Reset
This module may lock-out under certain conditions. When
this occurs, the appliance will not ignite or respond to
commands. The module will go into lock-out mode by
emitting three audible beeps, then continuously displaying
a RED/GREEN error code at its status indicator LED.
• Check battery tray. Remove batteries if installed. Batteries
should only be installed for use during power outages. See
Section I.
• Locate the module selector switch. (See Figure 3.7).
• Set the module selector switch to the OFF position.
• Wait ve (5) minutes to allow possible accumulated gas
to clear.
• Set the module selector switch to ON or REMOTE position.
• Start the appliance.
WARNING! Risk of Explosion! DO NOT cycle the inline
power switch more than one time within a ve minute time
period. Gas could accumulate in rebox. Call a qualied ser-
vice technician.
Nine Hour Safety Shutdown Feature
The appliance has a safety feature that automatically
shuts down the replace after nine hours of continuous
operation without receiving a command from the wall
switch or remote.
Appliance ON/OFF
Use wall switch to control the ON/OFF function of the
appliance. An optional IntelliFire® Plus remote control can
be used to control the ON /OFF function of the appliance.
K. Control Module Operation
1. The control module has an ON/OFF/REMOTE selector
switch that must be set. See Figure 3.7.
OFF Position: Appliance will ignore all power inputs and
will not respond to any commands from a wall switch or
remote. The unit should be in the OFF position during
installation, service, battery installation, fuel conversion,
and in the event that the control goes into LOCK-OUT
mode as a result of an error code.
ON Position: Appliance will ignite and run continuously
in the HI ame setting, with no adjustment in ame
output. This mode of operation is primarily used for
initial installation or power outage operation with battery
backup.
REMOTE Position: Appliance will initiate commands
from an optional wired wall switch and/or the wireless
remote (RC300AU).
2. If using a wired wall switch with the module in REMOTE
mode, the ame output can be adjusted with the HI/LO
selector switch on the module. See Figure 3.7. Note
that the ame HI/LO selector switch will become inactive
once an remote control (RC300AU) is programmed to
the control module. Note that the control module will
always ignite the replace on HI and remain so for the
initial 10 seconds of operation. If the HI/LO is switched
to the LO position, the ame output will automatically
drop to the lowest setting after the ame has been
established for 10 seconds. After this 10 second period,
the ame can be adjusted from HI to LO with the switch.
3. The control module has safety feature that automatically
shuts down the replace after 9 hours of continuous
operation without receiving a command from the
RC300AU remote.
4. If you intend to use both an optional wired wall switch
and the RC300AU remote control to operate your
replace, the wall switch will override any commands
given by the remote.
5. The module has the capability to recognize potential
malfunctions. If these occur, it will fail to ignite and/
or respond to a command to ignite via the wall switch
and/or remote. In this case, the module may have
gone into LOCK-OUT mode. In this state, it will emit
a LED error code. To reset the error code, switch the
selector to OFF, and then back to REMOTE or ON. If
the ignition command again fails, the module will emit
an LED error code, prior to going back into LOCK-OUT
mode. Contact your dealer for service if this occurs.
Note: If the module is in LOCK-OUT mode, resetting the
circuit breaker to the appliance will also reset the module.
Note: For units installed in Australia, the residence’s 220/240
wall outlet to which this appliance’s power cord is connected,
must be wired to an in-line on/off switch. This is required for
servicing and/or resetting the control module in the event of
a control module LOCK-OUT.
Figure 3.7 Control Module
LP/NG GAS-TYPE
SELECTOR SWITCH
WIRE LEAD
FROM REGULATOR
CONNECTS HERE
MODULE
SELECTOR
SWITCH
HI/LOW
SELECTOR
WITCH
STATUS
INDICATOR
LED

17
Hearth & Home Technologies • B41L-AU Owner Manual • 2570-981 Rev. B • 5/20
Glass Cleaning
Frequency: Seasonally
By: Homeowner
Tools Needed: Protective gloves, glass cleaner, drop
cloth and a stable work surface.
CAUTION! Handle xed glass assembly with care.
Glass is breakable.
• Avoid striking, scratching or slamming glass
• Avoid abrasive cleaners
• DO NOT clean glass while it is hot
•Prepare a work area large enough to accommodate xed
glass assembly and door frame by placing a drop cloth
on a at, stable surface.
Note: Fixed glass assembly and gasketing may have res-
idue that can stain carpeting or oor surfaces.
•Remove decorative barrier front from replace and set
aside on work surface.
WARNING! Risk of Asphyxiation! Handle xed glass
assembly with care. Inspect the gasket to ensure it is
undamaged and inspect the glass for cracks, chips or
scratches.
• DO NOT strike, slam or scratch glass.
• DO NOT operate replace with glass removed, cracked,
broken or scratched.
• Replace as a complete assembly.
Removing Fixed Glass Assembly
1. Remove the decorative barrier front.
2. The glass assembly has two upper spring latches
and two lower spring latches. See Figure 4.1. Locate
the two spring latches that are on the upper left and
right of the replace.
3. Pull spring latch on one side forward to release glass
assembly while supporting glass assembly with
opposite hand. Repeat for the other upper and two
lower spring latches, always taking care to support
the glass assembly with one hand.
4. Grasp glass on the upper right and left sides and
remove glass assembly by lifting “up” and “out”.
Note: Observe the presence of a space or gap between
the glass latch and the front of the appliance where the
bottom of the glass assembly is positioned. This gap is
designed for positive placement when replacing the glass
assembly. See Figure 4.1.
• Clean glass with a non-abrasive commercially available
cleaner.
- Light deposits: Use a soft cloth with soap and water
- Heavy deposits: Use commercial fireplace glass
cleaner (consult with your dealer)
• Carefully set xed glass assembly in place on replace.
Hold glass in place with one hand and secure glass
latches with the other hand.
B. Maintenance Tasks - Homeowner
The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any of
the listed tasks, please call your dealer for a service ap-
pointment.
More frequent cleaning may be required due to excessive
lint from carpeting, bedding material, etc. It is imperative
that control compartments, burners and circulating air
passageways of the appliance be kept clean. Any safety
screen, guard, or barrier removed for servicing the appli-
ance must be replaced prior to operating the appliance.
CAUTION! Risk of Burns! The replace shall be turned
off and cooled before servicing.
When properly maintained, your replace will give
you many years of trouble-free service. Contact your
dealer to answer questions regarding proper operation,
troubleshooting and service for your appliance. Visit www.
hearthnhome.com to locate a dealer. We recommend
annual service by a qualied service technician.
Any safety screen or guard removed for servicing must be
replaced prior to operating the replace.
Installation and repair should be done by a qualied service
technician only. The appliance should be inspected before
use and at least annually by a professional service person.
44 Maintenance and Service
A. Maintenance: Frequency and Tasks
Task Frequency To be completed by
Glass Cleaning Seasonally
Homeowner
Surrounds,
Decorative Barrier
Fronts
Annually
Remote Control Seasonally
Venting and
Termination Cap Seasonally
Gasket Seal and
Glass Inspection
Annually
Qualied Service
Technician
Log Inspection Annually
Firebox Inspection Annually
Control
Compartment &
Firebox Top
Annually
Pilot and Burner
Ignition &
Operation
Annually
Electrical Service
and Repair As needed

Hearth & Home Technologies • B41L-AU Owner Manual • 2570-981 Rev. B • 5/20
18
Figure 4.1 Fixed Glass Assembly
UPPER SPRING LATCH
LOWER SPRING LATCH
GAP
Replacing Fixed Glass Assembly
The bottom glass latches have been designed to create
a small gap between the glass clip and the face of the
appliance. See Figure 4.1.
1. Install the bottom of the glass assembly so that the
two tabs on the bottom of the glass latch engage the
gap. By tilting the top of the glass towards the face of
the appliance, tension will be applied to the bottom
two glass latches. Use one hand to support the glass
at all times.
2. Fasten the two upper glass latches, one at a time, by
pulling out and downward into position on the glass
assembly. Use one hand to support the glass at all
times.
3. Verify that the top two glass latches are engaged by vi-
sually verifying that glass latches have engaged both
left and right tabs on the glass frame.
4. Verify the bottom two glass latches have engaged the
glass frame tabs by grasping the bottom of the glass
frame assembly and pulling the glass frame assembly
“away” from the face of the appliance and “release”
the glass frame. The spring action of the clips will
“pull” the glass frame assembly towards the face of
the appliance if bottom clips are properly engaged. If
the glass frame assembly does not pull back towards
the face of the appliance, repeat steps 1-4.
WARNING! Risk of Explosion! Risk of Asphyxiation!
Glass latches MUST be properly engaged. Inspect glass
seal before installing decorative barrier front. Gas could
leak!
5. Inspect and operate all glass latches to ensure they
move freely and no obstructions are present.
6. Reinstall decorative barrier front.

19
Hearth & Home Technologies • B41L-AU Owner Manual • 2570-981 Rev. B • 5/20
C. Maintenance Tasks - Qualied Service
Technician
The following tasks must be performed by a qualied ser-
vice technician.
Gasket Seal and Glass Assembly Inspection
Frequency: Annually
By: Qualied Service Technician
Tools needed: Protective gloves, drop cloth and a stable
work surface.
• Inspect gasket seal and its condition.
• Inspect xed glass assembly for scratches and nicks that
can lead to breakage when exposed to heat.
• Conrm there is no damage to glass or glass frame.
Replace as necessary.
• Verify that xed glass assembly is properly retained and
attachment components are intact and not damaged.
Replace as necessary.
Firebox Inspection
Frequency: Annually
By: Qualied Service Technician
Tools needed: Protective gloves, sandpaper, steel wool,
cloths, mineral spirits, primer and touch-up paint.
• Inspect for paint condition, warped surfaces, corrosion
or perforation. Sand and repaint as necessary.
• Replace replace if rebox has been perforated.
Control Compartment and Firebox Top
Frequency: Annually
By: Qualied Service Technician
Tools needed: Protective gloves, vacuum cleaner, dust
cloths
• Vacuum and wipe out dust, cobwebs, debris or pet hair.
Use caution when cleaning these areas. Screw tips that
have penetrated the sheet metal are sharp and should
be avoided.
• Remove all foreign objects.
• Verify unobstructed air circulation.
Burner Ignition and Operation
Frequency: Annually
By: Qualied Service Technician
Tools needed: Protective gloves, vacuum cleaner, whisk
broom, ashlight, voltmeter, indexed drill bit set, and a
manometer.
• Verify burner is properly secured and aligned with pilot
or igniter.
• Clean off burner top, inspect for plugged ports, corrosion
or deterioration. Replace burner if necessary.
Decorative Barrier Fronts/Surrounds
Frequency: Annually
By: Homeowner
Tools needed: Protective gloves, stable work surface
• Assess condition of screen and replace as necessary.
• Inspect for scratches, dents or other damage and repair
as necessary.
•Check that louvers are not blocked.
•Vacuum and dust surfaces.
Venting and Termination Cap
Frequency: Seasonally
By: Homeowner
Tools needed: Protective gloves and safety glasses.
• Inspect venting and termination cap for blockage or
obstruction such plants, bird nests, leaves, snow, debris,
etc.
• Verify termination cap clearance to subsequent construc-
tion (building additions, decks, fences, or sheds).
• Inspect for corrosion or separation.
• Verify weather stripping, sealing and ashing remains
intact.
• Inspect draft shield to verify it is not damaged or missing.
Remote Control (Optional)
Frequency: Seasonally
By: Homeowner
Tools needed: Replacement batteries and remote con-
trol instructions.
• Locate remote control transmitter and receiver.
• Verify operation of remote. Refer to remote control
operation instructions for proper calibration and setup
procedure.
• Place batteries as needed in remote transmitters and
battery-powered receivers.
• Place remote control out of reach of children.
If not using your replace for an extended period of time
(summer months, vacations/trips, etc), to prevent unin-
tended operation:
• Remove batteries from remote controls.
• Unplug 6 volt adapter plug on IPI models.

Hearth & Home Technologies • B41L-AU Owner Manual • 2570-981 Rev. B • 5/20
20
• Replace Glowing embers with new 18 mm pieces.
DO NOT block ports or obstruct lighting paths. Refer
to appliance installation manual for proper ember
placement.
• Verify batteries have been removed from battery back-up
IPI systems to prevent premature battery failure or
leaking.
• Check for smooth lighting and ignition carryover to all
ports. Verify that there is no ignition delay.
• Inspect for lifting or other ame problems.
• Verify air shutter setting is correct. See Installation
Manual for required air shutter setting. Verify air shutter
is clear of dust and debris.
• Inspect orice for soot, dirt and corrosion. Verify orice
size is correct. See Service Parts List for proper orice
sizing.
• Verify manifold and inlet pressures. Adjust regulator as
required.
• Inspect pilot ame pattern and strength. See Figure 4.2
for proper pilot ame pattern. Clean or replace orice
spud as necessary.
• Inspect IPI ame sensing rod for soot, corrosion and
deterioration. Polish with ne steel wool or replace as
required.
• Verify that there is not a short in ame sense circuit
by checking continuity between pilot hood and ame
sensing rod. Replace pilot as necessary.
Log Inspection
Frequency: Annually
By: Qualied Service Technician
Tools needed: Protective gloves.
• Inspect for damaged or missing logs. Replace as neces-
sary. Refer to instructions included with kit for log place-
ment.
• Verify correct log placement and no ame impingement
causing sooting. Correct as necessary.
Figure 4.2 IPI Pilot Flame Patterns