Heat & Glo NORTHSTAR-BK User manual
nstallaton an serve o ths relae shoul e
erore uale ersonnel Hearth & Hoe
ehnoloes reoens N erte roes-
sonals or tehnans suervse an
N erte roessonal
re Rs
WARNING
or use wth sol woo uel onl
Other uels a overre an enerate
osonous ases e aron onoe
Owner’ s Manual
Care and Operation
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
EPA CERTIFIED WOODBURNING
FIREPLACE
O-T L
Te s t e d a n d
Li s t e d b y P o r t l a n d
Or e g o n USA
OMNI- Te s t La b o r a t o r i e s , In c .
CUS
Model( s) :
N OR TH S TA R -B K
N OR TH S TA R -G T
N OR TH S TA R -N T
N OTI C E : D O N OT discard this manual!
• DO NOT store or use asolne or other a-
ale vaors an lus n the vnt o ths
or an other alane
• DO NOT overre Overrn wll vo our
warrant
• Col wth all nu learanes to o-
ustles as see alure to ol a
ause house re
WARNING : If the information in these
instructionsisnotfollowedexactly,are
or ex plosion may result causing property
damage, personal inj ury, or death.
WARNING
HOT SURFACES!
Glass an other suraes are hot urn
oeraton N ool own
Hot glass will cause burns.
• DO NOT touh lass untl t s oole
• NR allow hlren to touh lass
• ee hlren awa
• CR SRS hlren n sae roo as
relae
• lert hlren an aults to haars o hh teeratures
Hightemperaturesmayigniteclothingorotherammable
materials.
• ee lothn urnture raeres an other aale
aterals awa
1
Heat & Glo • NorthStar Owner’s Manual • 480-2350 • Rev C • 04-10-13
Table of Contents
Safety Alert K ey:
• DANGER!nates a haarous stuaton whh not avoe wll result n eath or serous nur
• W A R N I N G ! nates a haarous stuaton whh not avoe oul result n eath or serous nur
• C A U TI ON ! nates a haarous stuaton whh not avoe oul result n nor or oerate nur
• N OTI C E : nates rates whh a ause aae to the relae or to roert
4Maintenance and Service
Mantenane ass-Hoeowners 1
1 Chne nseton 1
2 Creosote Chne Cleann 1
3 Care an Cleann o late Suraes 18
4 Glass oors 18
5 Glass Cleann 18
oor Gaset 18
sh Reoval 18
8 ae an lanet 18
rer 18
Relaeent Mantenane 1
1 Glass Relaeent 1
2 hten or ust oor ath 1
3 rer Relaeent 20
4 ae Reoval an nstallaton 21
5 an Relaeent 21
er ssel Relaeent 22
er Reoval & Relaeent 24
5 Troubleshooting
s 2
rouleshootn ale 28
6 Reference Materials
Serve arts 2
C Contat noraton 3
1 Welcome
Conratulatons 3
M M RRN 4
2 ProductSpecicInformation
relae Certaton
& en Seatons
C Glass Seatons
3 Important Safety and Operating Information
relae Saet
1 Clear Sae
2 rer 8
3 ae an lanet 8
4 Over-rn our relae 8
5 Chne re 8
General Oeratn arts
1 utoat Couston Control CC 10
2 CC Overre 10
3 Outse r 11
4 Glass oors 12
5 Conveton an Oeraton 12
C uel 12
1 Harwoo vs Sotwoo 12
2 Mosture ontent 13
3 Seasonn 13
4 Storn oo 13
5 urnn roess 14
rt Glass 14
Creosote oraton 14
8 Oat 14
rst re 14
htn nstrutons 15
Heat Manaeent 15
2Heat & Glo • NorthStar Owner’s Manual • 480-2350 • Rev C • 04-10-13
Rea ths anual eore nstalln or oeratn ths relae
lease retan ths owner’s anual or uture reerenes
A. Congratulations
Conratulatons on seletn a Heat & Glo woo urnn
relae he Heat & Glo relae ou have selete s
esne to rove the utost n saet relalt an
een
s the owner o a new relae oull want to rea an
areull ollow all o the nstrutons ontane n ths
Owners Manual a seal attenton to all Cautons an
arnns
hs Owners Manual shoul e retane or uture reer-
ene e suest that ou ee t wth our other or-
tant ouents an rout anuals
our new Heat & Glo woo urnn relae wll ve ou
ears o urale use an troule-ree enoent el-
oe to the Heat & Glo al o relae routs
Model:
N
ORTH
S
TAR
E
PA
C
ERTIFIED
F
IREPLACE
Serial No / Numéro De Série
LISTED FIREPLACE, SOLID FUEL TYPE, ALSO SUITABLE FOR MANUFACTURED
HOME INSTALLATION
. (UM) 84 HUD.
"For Use with Solid Wood Fuel Only."
Install and use only in accordance with manufacturer's installation, venting and operating instructions.
Any area incorporating warm or cold air ducts shall be enclosed in accordance with the manufacturer's
installation instructions.
Contact Your Local Building Or Fire Officials Or Authority Having Jurisdiction About Restrictions,
Installation Inspection And Permits Required InYour Area.
WARNING - For Manufactured Homes:
Do not install in a sleeping room. An outside combustion air
inlet must be provided and unrestricted while unit is in use. The structural integrity of the manufactured
home floor, ceiling and walls must be maintained. The fireplace needs to be properly grounded to the
frame of the manufactured home.
Components required for installation: HTI SLSeries Pipe, Termination Cap, Hearth Extension and required
accessory Chimney Air Kit Part CAK4A.
Do not connect this unit to a chimney serving another appliance.
DANGER: Risk of electrical shock. Disconnect power supply before servicing.
Electrical Rating: 115 VAC <3.0 AMPS 60 Hz
Do not use grate or elevate fire. Build wood fire directly on firebrick.
Do not overfire. If heater or chimney connector glows, you are overfiring.
Do not use a fireplace insert or other products not specified for use with this product.
WARNING -
THIS FIREPLACE HAS NOT BEEN TESTED WITHAN UNVENTED GAS LOG SET ORANY LOG SET.
TO REDUCE RISK OF FIRE OR INJURY, DO NOT INSTALL AN UNVENTED GAS LOG SET OR ANY LOG SET
INTO FIREPLACE.
Must provide a source of air to prevent air starvation from combustion which could result of high levels
of carbon monoxide.
Replace glass only with 5mm ceramic available from your dealer.
Optional Fire Screen, Part SCR-433, may be used ONLY in
USA
Chimney sections at any level require a 2 inches (51mm)
minimum air space clearance between the framing and
chimney section.
Minimum Clearances To Combustible Material
WITHIN ENCLOSURE AREA
Appliance to backwall 1" (25mm)
Appliance to sidewall 1" (25mm)
Duct boots to framing 0" (0mm)
Top standoffs to header 0" (0mm")
EXPOSED SURFACES
Faceplate to sidewall 16" (406mm)
Remote outlet air grills to ceiling 12" (305mm)
MANTEL
Mantel from base of fireplace 60" (1524mm)
Maximum mantel depth 12" (305mm)
FLOOR PROTECTION
U.S. ENVIRONMENTAL PROTECTION AGENCY - Certified to comply with July 1990 particulate emission standards.
2013 2014 2015 Jan Feb Mar Apr May June July Aug Sept Oct. Nov. Dec.
DO NOT REMOVE THIS LABEL
480-1100
Mfg by:
Combustible flooring 20 inches (508mm) in front of and 8 inches
(203mm) to either side of the fuel opening must be insulated with
non-combustible floor protection with a minimum thickness of 1
inch (25mm) and ("k" value = 0.43, minimum R value 2.06
).
In Canada: The hearth extension must be installed according to
the installation instructions.
A brand of Hearth & Home Technologies
7571 - 215th Street West, Lakeville, MN 55044
www.heatnglo.com
TESTED TO:
UL 127-1996, ULC-S610-M87
009
Report #061-S-50-2
O-T L
Tested and
Listed by Portland
Oregon USA
CUS
Made in U.S.A. of US and imported parts
Listing Label Information/Location he oel noraton rearn our se relae an e oun on
the ratn late usuall loate n the ontrol area o the relae
1 Welcome
Heat & Glo s a restere traear o Hearth & Hoe
ehnoloes
Seral Nuer
Moel Nuer
ran ________________________________________________ Moel Nae ___________________________
Seral Nuer__________________________________________ ate nstalle __________________________
F i r e p l a c e I n f o r m a t i o n :
Lo c a l D e a l e r I n f o r m a t i o n
D E A LE R : Fill in
your name, address,
phone and email
information here and
replaceinformation
below.
ealer Nae
ress
____________________________________________________________
hone
al
3
Heat & Glo • NorthStar Owner’s Manual • 480-2350 • Rev C • 04-10-13
4021-45 02-18-13 ae 1 o 2
Hearth & Home Technologies
LIMITED LIFETIME WARRANTY
Hearth & Hoe ehnoloes on ehal o ts hearth rans HH etens the ollown warrant or HH
as woo ellet oal an eletr hearth alanes that are urhase ro an HH authore ealer
WARRANTY COVERAG E:
HH warrants to the ornal owner o the HH alane at the ste o nstallaton an to an transeree tan ownersh
o the alane at the ste o nstallaton wthn two ears ollown the ate o ornal urhase that the HH alane
wll e ree ro eets n aterals an woransh at the te o anuature ter nstallaton overe oo-
nents anuature HH are oun to e eetve n aterals or woransh urn the alale warrant ero
HH wll at ts oton rear or relae the overe oonents HH at ts own sreton a ull share all o ts
olatons uner suh warrantes relan the rout tsel or reunn the vere urhase re o the rout
tsel he au aount reoverale uner ths warrant s lte to the urhase re o the rout hs warrant
s suet to ontons elusons an ltatons as esre elow
WARRANTY PERIOD:
arrant overae ens on the ate o ornal urhase n the ase o new hoe onstruton warrant overae
ens on the ate o rst ouan o the welln or s onths ater the sale o the rout an neenent
authore HH ealer strutor whhever ours earler he warrant shall oene no later than 24 onths
ollown the ate o rout shent ro HH rearless o the nstallaton or ouan ate he warrant ero or
arts an laor or overe oonents s roue n the ollown tale
he ter te ete n the tale elow s ene as 20 ears ro the ennn ate o warrant overae or
as alanes an 10 ears ro the ennn ate o warrant overae or woo ellet an oal alanes hese
te eros relet the nu eete useul lves o the esnate oonents uner noral oeratn ontons
See ontons elusons an ltatons on net ae
arts aor Gas oo ellet
oo
Coal letr entn
XXXXXXX
ll arts an ateral eet as
overe Contons
lusons an tatons
listed
XXX nters eletron oonents
and glass
ator-nstalle lowers
Mole rerator anels
reots an urnots
5 ears 1 ear Castns an ales
ears 3 ears Manol tues
HH hne an ternaton
10
ears
1 ear urners los an rerator
te
ete
3 ears reo an heat ehaner
XXXXXXX ll relaeent arts
eon warrant ero
arrant ero HH Manuature lanes an entn
1 ear
Coonents Covere
3 ears
2 ears
0 as
B. LIMITED LIFETIME WARRANTY
4Heat & Glo • NorthStar Owner’s Manual • 480-2350 • Rev C • 04-10-13
4021-45 02-18-13 ae 2 o 2
WARRANTY CONDITIONS:
• hs warrant onl overs HH alanes that are urhase throuh an HH authore ealer or strutor lst o
HH authore ealers s avalale on the HH rane westes
• hs warrant s onl val whle the HH alane reans at the ste o ornal nstallaton
• hs warrant s onl val n the ountr n whh the HH authore ealer or strutor that sol the alane
reses
• Contat our nstalln ealer or warrant serve the nstalln ealer s unale to rove neessar arts ontat
the nearest HH authore ealer or suler tonal serve ees a al ou are seen warrant serve
ro a ealer other than the ealer ro who ou ornall urhase the rout
• Che wth our ealer n avane or an osts to ou when arrann a warrant all ravel an shn hares
or arts are not overe ths warrant
This warranty is void if:
• he alane has een over-re or oerate n atosheres ontanate hlorne luorne or other aan
heals Over-rn an e ente ut not lte to ware lates or tues rust olore ast ron uln
ran an soloraton o steel or enael nshes
• he alane s suete to rolone eros o aness or onensaton
• here s an aae to the alane or other oonents ue to water or weather aae whh s the result o ut
not lte to roer hne or ventn nstallaton
LIMITATIONS OF LIABILITY :
• he owner’s elusve ree an HH’s sole olaton uner ths warrant uner an other warrant eress or
le or n ontrat tort or otherwse shall e lte to relaeent rear or reun as see aove n no
event wll HH e lale or an nental or onseuental aaes ause eets n the alane Soe states
o not allow elusons or ltaton o nental or onseuental aaes so these ltatons a not al to ou
hs warrant ves ou se rhts ou a also have other rhts whh var ro state to state C O
H N RO HH MS NO RSS RRNS OHR HN H RRN
SC HRN H RON O N M RRN S M O RON O H
RSS RRN SC O
WARRANTY EXCLUSIONS:
hs warrant oes not over the ollown
• Chanes n surae nshes as a result o noral use s a heatn alane soe hanes n olor o nteror an
eteror surae nshes a our hs s not a law an s not overe uner warrant
• aae to rnte late or enaele suraes ause nerrnts aents suse srathes elte tes
or other eternal soures an resues let on the late suraes ro the use o arasve leaners or olshes
• Rear or relaeent o arts that are suet to noral wear an tear urn the warrant ero hese arts
nlue ant woo ellet an oal asets rers rates lae ues atteres an the soloraton o lass
• Mnor eanson ontraton or oveent o ertan arts ausn nose hese ontons are noral an o-
lants relate to ths nose are not overe ths warrant
• aaes resultn ro 1 alure to nstall oerate or antan the alane n aorane wth the nstallaton
nstrutons oeratn nstrutons an lstn aent entaton lael urnshe wth the alane 2 alure to
nstall the alane n aorane wth loal uln oes 3 shn or roer hanln 4 roer oera-
ton ause suse ontnue oeraton wth aae orroe or ale oonents aent or roerl
norretl erore rears 5 envronental ontons naeuate ventlaton neatve ressure or ratn
ause thtl seale onstrutons nsuent ae-u ar sul or hanln eves suh as ehaust ans or
ore ar urnaes or other suh auses use o uels other than those see n the oeratn nstrutons
nstallaton or use o oonents not sule wth the alane or an other oonents not eressl authore
an arove HH 8 oaton o the alane not eressl authore an arove HH n wrtn
anor nterrutons or lutuatons o eletral ower sul to the alane
• Non-HH ventn oonents hearth oonents or other aessores use n onunton wth the alane
• n art o a re-estn relae sste n whh an nsert or a eoratve as alane s nstalle
• HH’s olaton uner ths warrant oes not eten to the alane’s aalt to heat the esre sae nora-
ton s rove to assst the onsuer an the ealer n seletn the roer alane or the alaton Conser-
aton ust e ven to alane loaton an onuraton envronental ontons nsulaton an ar thtness o
the struture
5
Heat & Glo • NorthStar Owner’s Manual • 480-2350 • Rev C • 04-10-13
2 ProductSpecicInformation
A.FireplaceCertication
W a r n i n g ! R i s k o f F i r e !
For use with solid wood fuel only.
Otherfuelsmayoverreandgenerate
poisonousgases(i.e.carbonmonoxide).
B.BTU&EfciencySpecications
C.GlassSpecications
hs relae s eue wth 5 era lass Re-
lae lass onl wth 5 era lass lease ontat
our ealer or relaeent lass
Moel NorthStar Certe
oournn relae
aorator OMN est aoratores n
Reort No 01-S-50-2
e oo relae
Stanar 12 an C-S10-M8 an
M 84-H Manuature
Hoe rove
an Ornal ate 5 0408
Certe 325 ras er hour
en u to 8
Outut
wth test uel 51400 hr
wth Cor oo 0000 hr
ent Se 8 nhes
Ma oo enth 24 inches
uel Cor oo
Shn eht 50 ls
re o Se 2 u eet
Heat & Glo • NorthStar Owner’s Manual • 480-2350 • Rev C • 04-10-13
A. Fireplace Safety
Most roles are ause roer nstallaton an o-
eraton o the relae o rove reasonale re saet
the ollown shoul e ven serous onseraton
• he re shoul e suervse whenever the relae s
n use
• n annual nseton shoul e erore on the
relae sste
• nstall at least one soe etetor on eah oor o our
hoe to ensure our saet
• nstall a onvenentl loate Class re etnusher
near the relae
• evse a rate evauaton lan onsstn o at least
two esae routes
• evse a lan to eal wth a hne re
- Close all oenns nto the stove
- vauate
- Not the re eartent
3 Important Safety and Operating Information
W A R N I N G ! R i s k o f F i r e ! Hearth & Home Technologies
disclaims any responsibility for, and the warranty and
agencylistingwillbevoidedbythefollowingactions.
D O N OT:
• operatedamagedreplace
• modifyreplace
• overre
• installanygaslogset
• installanycomponentnotapprovedbyHearth&Home
Technologies
• installpartsorcomponentsnotListedorapproved
• operatethefireplacewithoutfullyassemblingall
components
Improper installation, adjustment, alteration, service or
maintenancecancauseinjuryorpropertydamage.
1. Clear Space
Coustle aterals ust not e store on the hearth
etenson Roo urnshns suh as raes urtans
hars or other oustles ust e at least 4 t
121 ro the oen ront o the relae
Coustle aterals are aterals ae o or sur-
ae wth an o the ollown aterals
- oo - Coresse aer
- lant ers - last
- lwooOS - rwall
- n ateral that an nte an urn ae rooe
or not lastere or un-lastere
W A R N I N G ! R i s k o f F i r e ! Keep combustible materials,
gasolineandotherammablevaporsandliquidsclearof
thereplace.
D O N OT:
• storeammablematerialsclosetothereplace
• usegasoline,lanternfuel,kerosene,charcoallighter
uidorsimilarliquidstostartor“freshenup”areinthis
replace.
48 in. ( 1219 mm)
C lear Sp ace
F ront of F irep lace 12 in. ( 3 05 mm)
C lear Sp ace
Sides of F irep lace
( from the F P op ening)
6 0 in. ( 1524 mm)
C lear Sp ace
B ottom of F irep lace to
Lower E dge of Mantel
or Trim
Figure 3 .1 Clear Space
Non-oustle aterals are aterals whh wll not
nte an urn oose o an onaton o the
ollown
- Steel - ron
- r - le
- Conrete - Slate
- Glass - lasters
Heat & Glo • NorthStar Owner’s Manual • 480-2350 • Rev C • 04-10-13
5. Chimney Fire
n the event o a hne re
• Have the hne an aaent struture nsete
uale roessonals Hearth & Hoe ehnoloes
reoens that N or CS erte roessonals
or tehnans uner the reton o erte
roessonals onut a nu o an NFPA 211
Level 2 nseton o the hne
• Relae oonents o the hne an relae
as see the roessonals
• nsure all onts are roerl enae an the
hne s roerl seure
W A R N I N G ! R i s k o f F i r e ! A chimney re can perma-
nently damage your chimney system. Failure to re-
placedamagedcomponentsandmakeproperrepairs
cancauseastructurere.
2. Firebrick
our relae s lne wth hh ualt rer whh has
eetonal nsulatn roertes
o not oerate the relae wthout rs Mae sure
rs are nstalle as shown n Seton 5
o not use a rate sl ul a re on the reo oor
4. Over-Firing Y our Fireplace
W A R N I N G ! R i s k o f F i r e ! Donotover-re.
Over-firingmayignitecreosoteorwilldamagethe
replaceandchimney.
Stos o over-rn a nlue one or ore o the
ollown
• hne onnetor or relae lown
• roarn ruln noses
• lou ran or ann souns
• etal warn
• hne re
Topreventover-ringyourreplace.DONOT:
• useammableliquids
• overloadwithwood
• burntrashorlargeamountsofscraplumber
• permittoomuchairtothere
hat to o our stove s over-rn
• eatel closethedoor and aircontrols to reue
ar sul to the re
• ou suset a hne re all the re eartent
an evauate our house
• Contat our loal hne roessonal an have
our stove an stove e nsete or an aae
• o not use our stove untl the hne roessonal
nors ou t s sae to o so
• Hearth & Hoe ehnoloes NO warrant
stoves that eht evene o over-rn vene
o over-rn nlues ut s not lte to
- ware ar tue
- eterorate rerator r retaners
- eterorate ae an other nteror oonents
3. BafeandBlanket
nsure orret ae an ae roteton hannel lae-
ent relae ae oonents aae or ssn
lease reer to Seton 5
NOTI C E : Fireboxdamageduetoimproperbafeplacement
isnotcoveredbywarranty.Operatethewoodburning
replacewiththebafeinthecorrectpositiononly.Not
doingsocouldresultin:
• reducedefciency
• overheatingthechimney
• overheatingtherearoftherebox
• poorperformance
he era lanet an ae oar MS e n ontat
wth the a o the reo an even wth eah other n
the ront he ae roteton hannel MS e n os-
ton
Figure3.2 BafeandBlanketPlacement
Cerac laneta of reo
ale oard
ale roteton
Channel n oston
8Heat & Glo • NorthStar Owner’s Manual • 480-2350 • Rev C • 04-10-13
B. G eneral Operating Parts
W A R N I N G ! D O N OT operatereplacebeforereadingandunderstandingoperatinginstructions.Failuretooperatere-
placeaccordingtooperatinginstructionscouldcausereorinjury.
WARNING
Hot glass will cause burns.
•DO NOT touh lass untl t s oole
• NR allow hlren to touh lass
• ee hlren awa
• CR SRS hlren n sae roo as relae
• lert hlren an aults to haars o hh teeratures
High temperatures may ignite clothing or other ammable materials.
• ee lothn urnture raeres an other aale aterals awa
HOT SURFACES!
Glass an other suraes are hot urn oeraton N ool own
A C C O verride
O p erable D oor Handle
A u tomatic C onbu stion A ir
C ontrol Handle ( A C C )
O u tside A ir
Figure 3 .3 G eneral Operating Parts
9
Heat & Glo • NorthStar Owner’s Manual • 480-2350 • Rev C • 04-10-13
A C C O verride
Left- C lose R ight- O p en
2. ACC Override
he lever loate to the rht o the ouston ar on-
trol s the CC ORR an a e use to over-
re the settn o the autoat ouston ar ontrol
the CC has een atvate an urn rate nees to
e slowe ove the lever to the an oston
ouston ar ontrol at the reerre settn o lose
the ar sul or an over-re stuatuton or to slow the
urn rate own eatel sle the lever to the
an also sle the ouston ar ontrol all the wa to
the let
N OTI C E : Ifreloadingabright,hotcoalbedforlonger
(low)burntime,settingtheACCmaynotberequired.
Burn dry, well seasoned wood.
Figure 3 .5 ACC Override Control
1. Automatic Combustion Control ( ACC)
The autoat ouston ontrol sste allows ou to
set the relae to hh sle the ouston ar ontrol
all the wa to the rht start the re an then ove
the ouston ar ontrol to the esre urn level
he re wll autoatall o to that level one t s ull
estalshe hs allows or less nteraton wth the re
the hoeowner an ore eent use o uel whle
antann the esre heat outut
ter the relae eoes hot ou a reer to not
atvate the CC when reloan uel ou o not
sle the ouston ar ontrol all the wa to the rht
the CC wll not e atvate
N OTI C E : Toestablishyoursettings,alwaysbeginwith
the air control all the way to the left to STOP and then
moveittotherightforyourdesiredsetting.
I M P OR TA N T! As you move the combustion air control
to the RIGHT, you will feel resistance about three-
fourths of the way. You must move past that resistance
approximately3/4in.(19mm)tofullyengagethe
automaticcombustioncontrol(ACC)system.
A u tomatic C onbu stion A ir
C ontrol Handle ( A C C )
Left- C lose R ight- O p en
Low
P osition Meet
R esistance A C C F u lly
E ngaged
Figure 3 .4 Automatic Combustion Control ( ACC)
10 Heat & Glo • NorthStar Owner’s Manual • 480-2350 • Rev C • 04-10-13
soure o ar oen s reure n orer or o-
uston to tae lae
urnn the outse ar hanle lowse loses the out-
se ar nlet turnn ounterlowse wll oen t hs
a e lose onl when the relae s not n use to
revent ol ar nltraton
3 . Outside Air
C A U TI ON ! Outside air control handle may be warm.
Adjustbeforelightingre.
N OTI C E : Useofoutsideairisrequired.
O u tside A ir
C lockwise
C lose C ou nterclockwise
O p en
Figure 3 .6 Outside Air Control Handle
11
Heat & Glo • NorthStar Owner’s Manual • 480-2350 • Rev C • 04-10-13
5. Convection Fan Operation
he relae s eue wth a teerature-sentve
sna s that wll turn the onveton an on an o
autoatall eenn on the teerature o the re-
lae
4. G lass Doors
hs relae has een teste an s ntene or use
wth oors as sule wth ths relae
W A R N I N G ! R i s k o f F i r e a n d S m o k e ! Fireplace
should be operated only with doors fully open or doors
fullyclosed.Ifdoorsareleftpartlyopen,gasand
amemaybedrawnoutofthereplaceopening.
resreen MSH-HH ust e use to ontrol
sars the hoeowner hoses to oerate the re-
lae wth the oors oen
W A R N I N G ! F i r e R i s k !
• Userescreenwhenburningreplacewithdoors
open.
• Donotuserescreenorglassdoorstoholdburning
materialinreplace.
Firescreencontrolssparks.
Glassmaybreakorburningmaterialmayrollout.
Onl the sreen seall teste an lste or use
wth ths relae oel shoul e use
W A R N I N G ! R I S K OF Fire!DoNOTinstallandoruse
any component not approved by Hearth & Home Tech-
nologies.
lwas wear loves when nstalln or reovn the
sreen as the sreen a eoe etreel hot whle
n use
n overre swth an an see ontrol have een
nstalle on the wall n lose rot to the relae
he see o the an an e reulate the see
ontrol no
the an s not on on at the esre te the
overre swth to anual an oerate the an as e-
sre elow
• Initial(cold)Startup
eave an o untl our relae s hot an a oo
oal e s estalshe aroatel 30 nutes
ater uel s lt
• HighBurnSetting
he an a e let on throuhout the urn
• MediumorMediumHighBurnSetting
he an shoul e let o untl a oo urn s
estalshe then turne on eu or hh rate
• LowBurnSetting
he an tens to ool o the relae eave an o
untl the urn s well estalshe then ou wsh
turn the an on at a low rate
O verride Switch Sp eed C ontrol
High Low
Figure 3 .8 Override Switch and Fan Speed Control
C. Fuel
1. Hardwood vs. Softwood
our relae’s erorane eens on the ualt o
the rewoo ou use One sees o woo vares ver
lttle to the other n ters o ener ontent ll sea-
sone woo ontans aout 8000 ’s er oun
Harwoos have a reater enst than sotwoos a
ee o harwoo wll ontan aout 0 ore ’s
than an eual se ee o sotwoo or o sea-
sone oa harwoo woul ontan aout 0 ore
otental ener than a or o seasone ne sot-
woo
Most sotwoos are onerous hese are trees wth
neele-le leaves that sta reen all ear an arr
ther sees eose n a one ales o oner-
ous trees are oulas r ne srue an ear Sot-
woos en ore orous reure less te to r
urn aster an are easer to nte than harwoos
Harwoos are euous trees roalea trees that
lose ther leaves n the all her sees are usuall
oun wthn a rotetve o or enlosure Soe e-
ales o euous trees are oa ale ale an
rh However t shoul e note that there are soe
W A R N I N G ! F o r u s e w i t h s o l i d w o o d f u e l o n l y .
Otherfuelsmayoverreandgeneratepoisonousgases(i.e.
carbonmonoxide).
12 Heat & Glo • NorthStar Owner’s Manual • 480-2350 • Rev C • 04-10-13
Sot woos Har woos
• oulas r • Oa
• ne • Male
• Srue • le
• Cear • rh
• olar
• sen
• ler
W A R N I N G ! R i s k o f F i r e !
• D O N OTburnwetorgreenwood.
• Wet,unseasonedwoodcancauseaccumulationof
creosote.
2. Moisture content
he aort o the roles relae owners ee-
rene are ause trn to urn wet unseasone
woo reshl ut woo an e as uh water as t s
woo havn a osture ontent o aroun 50 a-
ne a wooen uet that wehs aout 8 ouns ll t
wth a allon o water ut t n the reo an tr to urn
t hs souns rulous ut that s eatl what ou
are on ou urn unseasone woo ea woo
ln on the orest oor shoul e onsere wet an
reures ull seasonn te Stann ea woo an
e onsere to e aout two-thrs seasone ut at
the r te o the ear
urnn wet unseasone woo wll roue less heat
outut eause t reures ener n the or o heat
to evaorate the water trae nse hs s waste
ener that shoul e use or heatn our hoe hs
osture evaorates n the or o stea whh has
a ooln eet n our reo an hne sste
hen one wth tar an other oran vaors ro
urnn woo t wll or reosote whh onenses n
the relatvel ool reo an hne
ven r woo ontans at least 15 osture
weht an shoul e urne hot enouh to ee the
hne hot or as lon as t taes to r the woo out
- aout one hour o tell woo s r enouh to urn
he the ens o the los there are ras raatn
n all retons ro the enter t s r our woo
sles n the re even thouh the surae s r t a
not e ull ure
3 . Seasoning
Seasone rewoo s nothn ore than woo that s
ut to se slt an ar re to a osture ontent o
aroun 20 he te t taes to season woo vares
ro aroun nne onths or sot woos to as lon as
ehteen onths or harwoos he e to seasonn
woo s to e sure t has een slt eosn the wet
nteror an nreasn the surae area o eah ee
tree that was ut own a ear ao an not slt s
lel to have alost as hh a osture ontent now as
t when t was ut
o season woo
• Cut los to se
• Slt to n 152 or less
• r r to a osture ontent o aroun 20
- Sot woo - aout nne onths
- Har woo - aout ehteen onths
N OTI C E : Seasoningtimemayvarydependingondrying
conditions.
4. Storing Wood
Slttn woo eore t s store reues rn te
he ollown uelne wll ensure roerl seasone
woo
• Sta the woo to allow ar to rulate reel aroun
an throuh the woole
• levate the woole o the roun to allow ar
rulaton unerneath
• he saller the ees the aster the rn roess
n ee over n 152 n aeter shoul e
slt
• oo shoul e stae so that oth ens o eah
ee are eose to ar sne ore rn ours
throuh the ut ens than the ses hs s true even
wth woo that has een slt
• Store woo uner over suh as n a she or overe
wth a tar last tar aer sheets o sra lwoo
et as unovere woo an asor water ro ran
or snow elan the seasonn roess vo
overn the ses an ens oletel on so
a tra osture ro the roun an ee ar
rulaton
euous trees that are entel not onsere har-
woos suh as olar asen an aler Harwoos re-
ure ore te to season urn slower an are usuall
harer to nte than sotwoos Ovousl ou wll use
the te o woo that s ost real avalale n our
area However at all ossle the est arraneent
s to have a o sotwoo an harwoo hs wa
ou an use the sotwoo or startn the re vn o
u heat to rn the relae u to oeratn te-
erature the harwoo or slow even heat an
loner urn te
13
Heat & Glo • NorthStar Owner’s Manual • 480-2350 • Rev C • 04-10-13
D. First Fire
eore lhtn our rst re n the relae ae ertan
that
• the ae an era lanet are orretl ostone
restn aanst the rear suort
• rer are n lae
• all laels have een reove
• all late suraes have een leane
N OTI C E : Oilscancausepermanentmarkingsonplatingif
notremovedbeforetherstre.
N OTI C E : Therstthreeorfourresshouldbeofmoderate
size to allow the oils and binders to be burned from the
replaceandtherefractoryandpainttocure.Youmay
noticeanindustrialodortherstfewres.Thisisconsidered
normal.
5. Burning Process
re reures uel ar an heat heat s roe ro the
relae urn the rn stae the new loa o woo
has reue the hanes or a oo lean urn was
urn r seasone rewoo
• Kindlingor1ststage:
n ths stae the woo s heate to a teerature hh
enouh to evaorate the osture whh s resent n
all woo he woo wll reah the oln ont o wa-
ter 212 an wll not et an hotter untl the water
s evaorate hs roess taes heat ro oals an
tens to ool the relae
• 2ndstage:
he seonar stae s when the woo ves o a-
ale ases whh urn aove the uel wth rht
aes t s ver ortant that the aes e an-
tane an not allowe to o out hs wll ensure the
leanest ossle re ou shoul lose own the ar
to ontrol the ont where ou an stll antan soe
ae the aes ten to o out ore ar s nees-
sar
• Finalstage:
he nal stae o urnn s the haroal stae hs
ours when the aale ases have een ostl
urne an onl haroal reans hs s a naturall
lean orton o the urn he oals urn wth hot lue
aes
t s ver ortant to reloa our relae whle enouh
lvel hot oals rean n orer to renle the net loa
o woo
8. Opacity
Oat nates how leanl our relae s urnn
Oat s easure n erent 100 oat s when
an oet s totall osure the soe olun ro
a hne an 0 oat eans that no soe ol-
un an e seen eroall he the oat an
urn our relae as nearl soe-ree as ossle
oal o 0 oat
7. Creosote Formation
hen woo s urne slowl t roues tar an other
oran vaors whh one wth eelle osture
to or reosote he reosote vaors onense n
the relatvel ool hne ue o a newl-starte or
a slow-urnn re s a result reosote resue a-
uulates on the ue lnn
hen nte reosote reates an etreel hot re
whh a aae the hne or even estro the
house
he hne shall e nsete at least annuall e-
ore lhtn or one ever two onths urn heatn
season
hen reosote has auulate t shall e reove to
reue the rs o a hne re
6. Dirty G lass
orton o the ouston ar entern the reo s
eete own over the nse o the oor lass hs
ar ow washes the lass heln to ee soe
ro ahern to ts surae hen oerate at a low
urn rate less ar wll e own over the lass an the
so relatvel ool onton o a low re wll ause
the lass to eoe oate Oeratn the relae
wth the urn rate ar ontrol an start-u ar ontrol all
the wa oen or 15-20 nutes shoul reove the ult
u oatn
14 Heat & Glo • NorthStar Owner’s Manual • 480-2350 • Rev C • 04-10-13
F. Heat Management
or au oeratn een wth the lowest es-
sons ollow these oeratn roeures
•Rearless o esre heat outut when loan the
relae urn our relae wth the ouston ar
ontrol we oen ull to the rht or a nu o 5
to 15 nutes reer to ure 41
•Reulate urn rate heat outut usn the ouston
ar ontrol
• Heat outut settns ollow the urn rate nstrutons
lste ale 41
* Combustion Air Control
Sle to Sto
Sto to 18 n -12 n oen
Sto to 12 n - 1-12 n oen
ll the wa to RGH
BTU / Hr
elow 10000
10000 - 15000
15000 - 30000
Mau Heat
Burn Rate
ow
Meu
Meu Hh
Hh
*These are aroate settns an wll var wth te
o woo or hne rat
Table 4.1
N OTI C E : Fireplace should be run full open for a minimum
of30minutesadayduringheatingseasontokeepair
passagesclean.
W A R N I N G ! R i s k o f F i r e ! Keep combustible materials,
gasolineandotherammablevaporsandliquidsclearof
thereplace.
D O N OT:
• storeammablematerialsclosetothereplace
• usegasoline,lanternfuel,kerosene,charcoallighter
uidorsimilarliquidstostartor“freshenup”areinthis
replace.
Keepallammableliquidswellawayfromthereplacewhile
itisinuse.Combustiblematerialsmayignite.
E. Lighting Instructions
o start a re lht easl-ntale tner or aer whh
wll nte the ast urnn nln whh n turn wll nte
the slow-urnn rewoo
• Oen outse ar turnn the no lowse
• ull oen the ouston ar ontrol ovn the
utoat Couston r Control CC hanle
oletel to the rht
• lae several was o rushe aer on the reo oor
Heatn the ue wth a urnn rolle u newsaer
eore an nln ees soe sllae to a
nu
• a sall r sts o nln on to o the aer
• Mae sure that no athes or other oustles are n
the eate area o the relae e sure the roo s
aeuatel ventlate an the ue unostrute
• ht the aer n the relae NEVER light or rekindle
replacewithkerosene,gasoline,orcharcoallighter
uid;theresultscanbefatal.
• One the nln s urnn ul a several ull-
lenth los 3 n or 4 n 102 n aeter
e areul not to sother the re Sta the ees o
woo areull near enouh to ee eah other hot ut
ar enouh awa ro eah other to allow aeuate ar
ow etween the
• ust the ouston ar ontrol the ore ou lose
own the CC hanle sln let the lower an slower
the re wll eventuall urn he ore ou oen the ar
ontrol sln rht the ore heat wll e roue
an the aster the woo wll urn
• Reueln Move the CC to the rht allow an nu o ar
to lven the oale he oor shoul e oene slowl to
revent ash an soe sllae nto the roo rea u
an lare huns an strute the oals so new woo
s la evenl on hot oals esre aount o uel
lose the oor
15
Heat & Glo • NorthStar Owner’s Manual • 480-2350 • Rev C • 04-10-13
4 Maintenance and Service
W A R N I N G ! H o t S u r f a c e s !
GlassandothersurfacesarehotduringoperationANDcool
down. D O N OTcleanreplaceuntilitiscooled.
A. Maintenance Tasks-Homeowners
nstallaton an rear shoul e one a uale serve tehnan onl he relae shoul e nsete eore use
an at least annuall a roessonal serve erson
he ollown tass a e erore annuall the hoeowner ou are unoortale erorn an o the lste
tass lease all our ealer or a serve aontent
1. Chimney Inspection
Freq uency: s neessar at least annuall eore lhtn relae or one ever two onths urn heatn sea-
son
By: HoeownerChne Swee
• Conr that ternaton a reans lear an unostrute
• nset or loaes suh as r nests leaves et
• nset or orroson or searaton
• nset or reosote an reove as neee at least ever two onths urn the heatn season
• nset the sste at the relae onneton an at the hne to
n the event o a hne re Hearth & Hoe ehnoloes reoens relaeent o the hne an nseton o
the aaent struture to the rovsons o N evel nseton rtera
W A R N I N G ! R i s k o f A s p h y x i a t i o n a n d F i r e ! Annualinspectionbyqualiedtechnicianrecommended.
Check:
• conditionofdoors,surroundsandfronts
• conditionofglassandglassassembly
• obstructionsofcombustionandventilationair
• obstructionsofterminationcap
Clean:
• glass
• airpassageways,grilles
Task Freq uency To be completed by
1 Chne nseton s neee Hoeowner or Chne Swee
2 Chne Cleann s neee Chne Swee
3 late Suraes Cleann s neee Hoeowner
4 Glass oors Seasonall
5 Glass Cleann s neee
oor Gaset Seasonall
sh Reoval s neee
8 aelanetChannel rotetor Seasonall
rer Seasonall
1 Heat & Glo • NorthStar Owner’s Manual • 480-2350 • Rev C • 04-10-13
W A R N I N G ! R i s k o f F i r e ! Ignitedcreosoteisextremely
HOT. Prevent creosote buildup.
2. Creosote ( Chimney) Cleaning
Freq uency: s neee at least annuall eore lht-
n or one ever two onths urn heatn season
hen reosote has auulate t shall e reove
to reue the rs o a hne re
By: Chne Swee
Tools Neee rush allen wrenh hlls srew-
driver
• hen woo s urne slowl t roues tar an
other oran vaors whh one wth eelle
osture to or reosote he reosote vaors
onense n the relatvel ool hne ue o a
slow-urnn re s a result reosote resue
auulates on the ue lnn hen nte ths
reosote aes an etreel hot re
• Reove all ash ro the reo an etnush all
hot eers eore sosal llow the relae to
ool oletel
• Reove ae an era lanet ro relae
eore leann hne reer to Seton 5C3 ae
Reoval an nstallaton
• Close the oor thtl
• Reove the to o the ternaton a as shown n
ure 41 to lean the a an hne
• he reosote or soot shoul e reove ro the
hne wth a rush seall esne or the
se o hne n use
• Renstall ternaton a
• Clean out allen ers ro the reo
• Relae ae an era lanet
C himney
R emove 4 screws
and lift top p an off.
C ap
Slip
Section
ST3 75
Sq u are
Termination C ap
C ap
R emove screws,
lift top cover.
Top C over
TR 3 44/ TR 3 42
R ou nd
Termination C ap
C hase
C ap
1. R emove the 4 screws.
2. R emove the screen.
3 . R emove the baffle.
TS3 45/ TS3 45P
Sq u are
Termination C ap s
TC T3 75
Terra C otta
Termination C ap
R emove 2 screws from
the front and back and
lift the top off.
Figure 4.1 Chimney & Termina-
tion Cap Cleaning
1
Heat & Glo • NorthStar Owner’s Manual • 480-2350 • Rev C • 04-10-13
6. Door G asket
Freq uency: Seasonall
By: Hoeowner
• Oen oor lae hal a ollar ll nse an lose
the oor
• ttet to ull the ll out
• the ll ves oo resstane or s not reovale
the aset s auste orretl the ll s
easl reove the aset nees austent or
relaeent to reate an even seal all aroun oor
t a e neessar to aust or thten the oor lath
9. Firebrick
Freq uency:
By:
Tools Neee
• nset onton o r Relae rul or
otherwse eterorate or ras eee 14 n
7. Ash Removal
Freq uency: s neessar
By: Hoeowner
Tools Needed Covere etal ontaner etal
shovel relae roo
C A U TI ON ! Do not use a polish with abrasives. It will
scratch plated surfaces.
• se a lass leaner or vnear an towel to reove
the ols
• Ols an ause eranent arns on latn not
reove
• ter latn s ure ols wll not aet the nsh
3 . Care and Cleaning of Plated Surfaces
Freq uency: ntall an as neee
By: Hoeowner
Tools Needed near or lass leaner sot towel
4. G lass Doors
Freq uency: s neessar
By: Hoeowner
• nset lass anels or ras Relae ths
onton s resent
• nset lass aset Conr lass oes not ove
aroun n lass rae
W A R N I N G ! R i s k o f F i r e ! D O N OT remove ashes until
thereisoutandthereplaceiscold.
• shes shoul e lae n etal ontaner wth tht
ttn l
• he lose ontaner o ashes shoul e lae
on a nonoustle oor or on the roun well
awa ro all oustle aterals enn nal
sosal
• the ashes are sose o ural n sol or
otherwse loall serse the shoul e retane
n the lose ontaner untl all ners have
thorouhl oole
5. G lass Cleaning
Freq uency: s neessar
By: Hoeowner
Tools Needed near or lass leaner sot towel
• Clean lass wth a non-arasve lass leaner se a
a loth e n woo ashes or a oerall
avalale oven leaner Reove an oven leaner
resue wth a lass leaner or soa an water
8. BafeandBlanket
Freq uency: s neessar
By: Hoeowner
Tools Needed
• nsure orret ae an ae roteton hannel
laeent relae ae oonents aae
or ssn
• he era lanet an ae oar MS e n
ontat wth the a o the reo an even wth
eachother inthe ront he ae roteton hannel
MS e n oston Reer to Seton 33
18 Heat & Glo • NorthStar Owner’s Manual • 480-2350 • Rev C • 04-10-13
B. Replacement Maintenance
1. G lass Replacement
• nsure that the re s out an the relae s ool to
the touh
• rotet a tale or ounter to wth an or towels
• Reove oor wth roen lass ro the relae
ltn oor u an o o the hnes
• a oor ae own on tale or ounter an sure
hanle an hanle attahent no han over the
ee o the tale to so oor las at on the sot
surae
• Reove srews ro the to an otto lass
raes ve on eah oor usn a 2 hlls Hea
srewrver Set raes ase an retan srews
HINT Soa srews n enetratn ol or eas reoval
• Reove the lass an sar
• oston the new lass wth ees evenl overlan
the oenn n the ront oor
•Relae the lass raes
•Start srews to seure lass raes to oor een
the loose or austn the lass hen ontnue to
thten eah srew alternatel a ew turns at a te
untl the lass anel s thtene snul O NO
ORGHN OR CROSS HR SCRS
•Relae the oor on the relae
•ter the rst urn rehe the thtness o the
srews
N OTI C E : Removealllabelsfromglassbeforelightingthe
rstreinyourreplace.
Latch C am
Sp acing Washers
D oor Handle Shaft
F iber Handle
R ight D oor
Locknu t
Left D oor
B lack Washer
D O NO T R E MO V E
Square
Key Left Handle
Assembly is
stationary
Locking
P in
Hinge P ins &
Washers
Figure 4.2 Door Handle Assembly
2. Tighten or Adj ust Door Latch
Reove the lo nut holn lath a an our sa-
n washers on the rht han oor as shown n ure
52 Move 1-3 san washers to the ooste se
o a Renstall the a an thten lonut t least
one san washer an the la washer ust e let
n lae
OR
Relae the aset ateral ear or aae to the
aset ateral an ause ar leaae nto the reo
resultn n overrn an loss o een
relaeent aset s avalale ro our ealer
19
Heat & Glo • NorthStar Owner’s Manual • 480-2350 • Rev C • 04-10-13
3
2
3
3 3
3
3
3 3
2
1
4
1 1 1
1
4
3
3
3
3
3
3
1 1
1 1 1
3 3
4 4
2 2
1- 1/ 4"
1
13 - 1/ 4”
4- 1/ 2”
3 Firebrick Replacement
he reo o our relae s lne wth hh ualt
rer whh has eetonal nsulatn roertes
here s no nee to use a rate sl ul a re on
the reo oor o not oerate the relae wthout
rs
MORN he rs are ver slar n se e
ertan ou have the roer r n the orret loaton
Measure the r se or aura
ter the oals are oletel oole reove all ol
rer an ash ro unt an vauu out reo
• Reove new r set ro o an la out to
ara shown n ure 43
• a otto rs n unt
• nstall rear rs on the to o the otto rs
Sle to o rs uner l on a o reo wall
an ush otto o r a
• nstall se rs Sle to o r uner ls on
se o reo an ush the otto o the r untl
t s ush wth the se o the unt
Figure 4.4 Fire Brick Installed
Figure 4.3 FireBrickCongurations
# Brick Size Q ty. in Set
113-14 4-12 1-14 5
213-12 4-12 1-14 w 1-12 haer 2
312 4-12 1-14 8
412-12 4-12 1-14 2
20 Heat & Glo • NorthStar Owner’s Manual • 480-2350 • Rev C • 04-10-13
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5
This manual suits for next models
2
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