heat-timer ETV Platinum Plus User manual

059306‐00Rev.A
Installation and Operation Manual
ETV Platinum Plus
Remote Communications
Communication Upgrade
BACnet, Modbus, and RINET (Internet)

TableofContents
059306‐00Rev.AHeat‐TimerCorp.
2
ETVPlatinumPlusComponents.................3
DetailedOperation............................4
Overview..................................4
CommunicationsCardsUpgradeOptions ....... 4
CommunicationsFeatures.................4
InstallationInstructions........................5
SuppliedMaterials ..........................5
RequiredMaterials(NotSupplied) ............. 5
DesignConsiderations ....................... 5
InstallingtheCommunicationsCard............6
RINET(Internet)CommunicationsConfiguration ...8
RINET/InternetCommunications.............8
RINETFeatures .............................8
SupportedInternetConnections ............ 8
InstallingRINET/InternetCommunications
Equipment..............................9
InstallingtheModemBox .................9
ProvidingPowertotheModemorRouter ...10
ConnectingtheInternet(RINET)
CommunicationsWiring..................12
ConfiguringInternetCommunications.........13
InternetIDandPortForwarding...........16
ConfiguringInternet(RINET)Modemsand
Routers .............................17
Troubleshooting ...........................17
BACnetCommunicationsConfiguration .........18
BACnetCommunicationsWiring .............18
CompletingtheWiring......................18
ConfiguringBACnetCommunications .........18
Troubleshooting ...........................20
BACnetProtocolSpecification ...............20
BACnetPICSStatement ..................20
BACnetStandardizedDeviceProfile
(AnnexL)............................20
SupportedBIBBs(AnnexK) ...............20
StandardObjectTypesSupported..........21
DataLinkLayerOptions(AnnexJ) ..........21
SegmentationCapability .................21
DeviceAddressBinding ..................21
CharacterSets ..........................21
BACnetListVariables ....................22
ModbusCommunicationsConfiguration ........ 23
ModbusCommunicationsWiring............ 23
CompletingtheWiring ..................... 23
ConfiguringModbusCommunications ........ 23
Troubleshooting.......................... 25
ModbusProtocolSpecification.............. 26
ModbusListVariables ................... 26
Notes ..................................... 27

ETVPlatinumPlusComponents3
059306‐00Rev.AHeat‐TimerCorp.
ETVPlatinumPlusComponents
Figure1: ETVPlatinumPlusRemote CommunicationsComponents
Item Description Item Description
1 ETVPlatinumPlusDisplayModule(Front) 3 CommunicationsCard
2 ETVPlatinumPlusDisplayModule(Back)
1
3
2

4ETVPlatinumPlusRemote CommunicationsInstallationandOperationManual
059306‐00Rev.A Heat‐TimerCorp.
DetailedOperation
Overview
ETVPlatinumPluscontrolsaredesignedtofunctionasstand‐alonehotwatertemperaturecontrols.However,
foreaseofaccess,theETVPlatinumPluscontrolcanbeupgradedtosupportaRINET(internet),BACnet,or
Mobusexternalcommunicationsoption.Theexternalcommunicationsoptionallowstheusertoremotely
accessandmonitorthecontrol.
TheETVPlatinumPluscanbeorderedwiththeoptionalcommunicationsupgradefactory‐installed,orthe
appropriatecommunicationscardcanbeorderedasafieldupgrade.
IftheETVPlatinumPluswasordereddirectfromthefactorywiththecommunicationsupgradeinstalled,skip
theinstallationinstructionsandproceedtotheappropriatesectiontoconfiguretheoption:
• RINET(Internet)CommunicationsConfiguration(seepage 8)
• BACnetCommunicationsConfiguration(seepage 18)
• ModbusCommunicationsConfiguration(seepage 23)
CommunicationsCardsUpgradeOptions
ThefollowingcommunicationsupgradekitscanbeorderedasafieldupgradetotheETVPlatinumPlus:
CommunicationsFeatures
Fordetailedinformationoneachcommunicationsupgrade,refertothefollowingsections:
• RINET(Internet)CommunicationsConfiguration(seepage 8)
• BACnetCommunicationsConfiguration(seepage 18)
• ModbusCommunicationsConfiguration(seepage 23)
NOTICE
Thismanualdescribesonlytheinstallationofthecommunicationsoptionasafieldupgradeand
theconfigurationofthecommunicationsoption.Forinformationoninstallingandprogramming
theETVPlatinumPlus,refertotheETVPlatinumPlusInstallationandOperationManual
(Heat‐Timerp/n059304‐00).
CommunicationsCardUpgradeOption Heat‐TimerPartNumber
RINET/Internet 900345‐RINET
BACnet 900345‐BAC
Modbus 900345‐BUS

InstallationInstructions5
059306‐00Rev.AHeat‐TimerCorp.
InstallationInstructions
TheinstallationprocessforETVPlatinumPlusRemote Communicationsconsistsofthefollowingbasicsteps:
1. Initialinstallation(see“DesignConsiderations”below).
2. Installingthecommunicationscard(seepage 6).
3. InstallingRINET/internetcommunicationsequipment,ifapplicable(seepage 9).
4. ConnectingthecommunicationswiringandprogrammingtheETVPlatinumPlus:
• RINET(Internet)CommunicationsConfiguration(seepage 8)
• BACnetCommunicationsConfiguration(seepage 18)
• ModbusCommunicationsConfiguration(seepage 23)
SuppliedMaterials
Thefollowingmaterialsaresuppliedwiththecommunicationscard:
• InstallationandOperationManual(p/n059306‐00)
• WarrantyCard(p/n059115‐00)
RequiredMaterials(NotSupplied)
Thefollowingmaterials/toolsarerequiredforinstallation,butarenotsupplied:
• Communicationswires/cabling
• Generaltoolkit(screwdrivers,wirestrippers,powerdrill,etc.)
• 18AWGcable(Heat‐Timerp/n703001‐01orequivalent#18/2cable)
• ModemBox(p/n940100‐00)forRINET/internetconnectionsonly(optionalifHeat‐Timerisproviding
internetcommunications)
DesignConsiderations
Wheninstallingthecommunicationsoption,certaindesignconsiderationsmustbetakenintoaccount.These
include:
• LocationofcommunicationsequipmentanddistancefromtheETVPlatinumPluscontrol
• Communicationssettings(Modbusaddress,BACnetID,IPaddressandnetworksettings)asappropriate

6ETVPlatinumPlusRemote CommunicationsInstallationandOperationManual
059306‐00Rev.A Heat‐TimerCorp.
InstallingtheCommunicationsCard
1. DisconnectpowerfromtheETVPlatinumPlus.
2. RemovetheEnclosureWiringCover(1)byremovingthetwolowerscrews(2)holdingittothebase(3),
andthenremovetheDisplayModule(4)byremovingthetwomiddlescrews(5)holdingittothebase.
Figure2: ETVPlatinumPlus–ExplodedView
WARNING
ELECTRICALSHOCKHAZARD!Foryoursafety,toavoidtheriskofelectricshock,disconnect
electricalpowertothedevicebeforeservicingormakinganyelectricalconnections.DONOT
re‐connectelectricalpoweruntilALLwiringorserviceiscompleted.Failuretodosomay
resultinseverepersonalinjuryordeath.
Allwiringmustmeetorexceedallapplicablelocal,state,and/orfederalguidelines,codes,
regulations,andlaws.
12
3
4
5
5

InstallationInstructions7
059306‐00Rev.AHeat‐TimerCorp.
3. TurntheDisplayModuleovertorevealthecircuitboard.
4. Whileholdingthecommunicationscardataslightangle,positiontheslotonthecardsoitisalignedwith
theribonconnector(1)locatedonthebackoftheDisplayModule,andthenslidethecardintothe
connector.
Figure3: ETVPlatinumPlus–InstallingtheCommunicationsCard
5. Whenthecommunicationscardisfullyseatedintheconnector(1),pressdownonthetopofthecard(2)
tolatchitintoplace.
6. PositiontheDisplayModuleintothebaseandsecureitinplaceusingthemiddlescrews(5)removedin
Step 2above.
NOTE:DonotreplacetheEnclosureWiringCoveruntilallwiringiscompleted.
7. Refertotheappropriatesectiontocompletetheinstallationandwiring:
• ForaRINET/internetconnectionseepage 8.
• ForaBACnetconnection,seepage 18.
• ForaModbusconnection,seepage 23.
1
2

8ETVPlatinumPlusRemote CommunicationsInstallationandOperationManual
059306‐00Rev.A Heat‐TimerCorp.
RINET(Internet)CommunicationsConfiguration
RINET/InternetCommunications
TheETVPlatinumPlussupportsRINET(internet)communicationsoveranethernetconnectiontoamodemor
router.
RINETFeatures
TheRINETcommunicationsoptionprovidesthefollowingfeatures:
SupportedInternetConnections
TheETVPlatinumPluswithRINETcommunicationsoptionsupportsthefollowinginternetconnections:
• DynamicIPwithoutDHCPserver(connectionviacablemodemwithoutaDHCPserver)
• DynamicIPwithDHCPServer(connectionviaDSLmodemorcablemodemandrouter)
• StaticIP(connectionviainternetserviceproviderwithstaticIPorwhenusingaspecificLANIPaddress)
Feature Description
ViewandChange
SettingsRemotely
UserscanremotelyviewandchangetheirETVPlatinumPlussettingsbyaccessingthe
BuildingNetwebsite(http://www.htcontrols.com)usinganyinternet‐connecteddevice,
suchasacomputer,tablet,orsmartphone.Nospecializedsoftwareorequipmentis
requiredtocommunicatetothecontrol.
Whenauserlogsontotheiraccount,alistofalltheirbuildingsandcontrolsisdisplayed.
Whentheuserentersanyoftheircontrols,theBuildingNetcreatesaninternetconnection
betweentheuser’scomputerandthecontrol.Consequently,allvieweddataandsetting
changesareinstantaneous.
History TohelpusersanalyzeandfinetunetheperformanceoftheETVPlatinumPluscontrol,Heat‐
TimerdesignedtheBuildingNetsystemtostoreallcontroloperatinghistory.
Thisgivesuserstheabilitytoviewadetailedhistoryofthecontroloperationandsensor
values.Eachcontrol’shistoryviewisequippedwithpre‐designedhistoricalgraphs.In
addition,theBuildingNetsystemprovidestheabilitytocreateadditionalcustomizedgraphs.
Alarming Eachcontrolanditssensorsareequippedwithpre‐configuredalarms.Additional
customizedalarmscanalsobeconfiguredforsensors.
Anyalarmcanbedeliveredasane‐mail,atextmessagetoamobilephone,totheweb,orto
anycombinationoftheabove.Adetailedalarmhistorylogofallalarmeventsandtheir
deliveriescanalsobeviewedtohelpidentifyproblempatterns.
Security ETVPlatinumPluscontrolsprovidedifferentlevelsofaccess:
• ControlSecurity,whichrelatestoaccessingthecontrolusingitsscreenandbuttons.Each
controlisequippedwithasecuritypasswordthatcanbeactivatedtoprohibit
unauthorizedusersfromchangingsettingslocally.
• InternetSecurity,whichrelatestoaccessingthecontrolthroughtheBuildingNetwebsite.
Theownerofthecontrolistheprimaryuserwithfullaccesstotheaccount.Theowner
canassignuserstospecificcontrols,andeachusercanhaveeitherAdminrights,full
rights,orread‐onlyrightstoeachofthecontrols.

RINET(Internet)CommunicationsConfiguration9
059306‐00Rev.AHeat‐TimerCorp.
InstallingRINET/InternetCommunicationsEquipment
IfHeat‐Timerisprovidingtheinternetserviceconnectionthroughacellularmodem,itisrecommendedthata
ModemBox(Heat‐Timerp/n940100‐00)beincludedintheinstallation.TheModemBoxprovidesboth
protectionforthemodemandanelectricaloutletforservicepowertothemodem.
NOTE:WhenconnectingtheETVPlatinumPluscontroldirectlytoamodem,thecontrolmustmanagethe
modempower.ThisisespeciallyimportantwhenusingadynamicIPinternetconnection.
InstallingtheModemBox
1. SelectanappropriatelocationtomounttheModemBox.Thelocationmustmeetthefollowingminimum
requirements:
• ThemountingsurfaceshouldbeflatandstrongenoughtoholdtheweightoftheModemBox.
• TheModemBoxcanbemountedupto200feet(61meters)fromtheETVPlatinumPluscontrolusinga
customer‐suppliedCAT5cable.
• DONOTmounttheModemBoxinalocationwhereitwillbeexposedtoextremeheat,cold,humidity,
ormoisture.
2. PositiontheModemBoxinthedesiredlocation,andthensecuretheboxinplaceusingtheprovided
screws.
3. Installtheduplexelectricaloutlet(provided)intheModemBox,asshown:
Figure4: ModemBoxInstallation

10ETVPlatinumPlusRemote CommunicationsInstallationandOperationManual
059306‐00Rev.A Heat‐TimerCorp.
ProvidingPowertotheModemorRouter
WhensharingtheinternetconnectionwithmultipleETVPlatinumPlusRINETcontrolsorcomputers,theETV
PlatinumPlusmustmanagethepowertothemodemormodemandrouter.Thisisdoneusingterminals6
and 7onthecontrol.
NOTE:ETVPlatinumPlusoutputsdonotsourcepower.120Vacmustbesuppliedtotheterminalsonthe
control.
WhentheETVPlatinumPlusisconnecteddirectlytoamodem,facilitypowerisroutedthroughterminals6
and 7onthecontroltoOutlet1inthemodembox.ThemodemispluggedintoOutlet1.
Figure5: ETVPlatinumPlusConnectedtoaModem

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WhentheETVPlatinumPlusisconnectedtothemodemviaarouter,thecontrolmustmanagethepowerto
boththerouterandmodem.Theroutermustbeconnecttoa1–2minutetimedelayrelay(TDR).Thisgivesthe
modemtimetoestablishasolidconnectionwiththeISPbeforeassigningaconnectiontotherouter.
NOTE:TheTDRshowninFigure 6isjustoneexampleofaTDR.IfadifferentTDRisused,refertothe
instructionsprovidedwiththeTDRforinstallationinformation.
Figure6: ETVPlatinumPlusConnectedtoaRouter
1. Runthe120VaclinevoltagewirethroughaknockoutintheETVPlatinumPlusenclosureandconnectitto
terminal7onthecontrol.
2. Runthe120VacneutralwirethroughoneofthesideknockoutsontheModemBox.Connecttheneutral
wiretotheNeutralterminalonOutlet1intheModemBox.
3. RunthepowerwiringthroughaknockoutintheETVPlatinumPlusenclosureandconnectittoterminal6
onthecontrol.
4. RoutethepowerwirefromtheETVPlatinumPlustotheModemBox.
CAUTION
Class1voltagewiringmustuseadifferentenclosureknockoutandconduitthananyClass2
voltagewiring(low‐voltagecommunicationwires).

12ETVPlatinumPlusRemote CommunicationsInstallationandOperationManual
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5. RunthepowerwirethroughoneofthesideknockoutsintheModemBox.ConnectthewiretotheHot
terminalonOutlet1intheModemBox.
6. PlugthemodemintoOutlet1intheModemBox.
7. Ifthecontrolwillmanagepowertoarouter,connectaTDR:
a. Daisy‐chainthe120VacneutralwireandconnectittotheterminalontheTDRrelaycoil(terminal7in
theexampleshowninFigure 6)andtotheNeutralterminalonOutlet2intheModemBox.
b. Daisy‐chainthepowerwirefromtheETVPlatinumPlusterminal6andconnectittotheterminalonthe
othersideoftheTDRrelaycoil(terminal2intheexampleshowninFigure 6)andtothecommon
terminalontheTDR(terminal1intheexampleshowninFigure 6).
c. ConnectapowerwirefromtheterminalonthenormallyopensideoftheTDR(terminal3inthe
exampleshowninFigure 6)totheHotterminalonOutlet2intheModemBox.
d. PlugtherouterintoOutlet2intheModemBox.
ConnectingtheInternet(RINET)CommunicationsWiring
ToconnecttheETVPlatinumPlustotheinternet:
1. RunanethernetcablethroughaknockoutintheETVPlatinumPlusenclosureand
connectittotheEthernetconnectoronthecontrol.
2. ExtendtheethernetcabletotheModemBoxandrunthecablethroughoneofthesideknockouts.Secure
thecableinplacebytighteningthesqueezeconnectorscrews.
3. ConnectacablefromtheISPconnectiontothemodem.
4. Ifthecontrolisconnectedtotheinternetdirectlythroughthemodem(seeFigure 5onpage 10),connect
theethernetcablefromtheETVPlatinumPlustotheEthernet/LANportonthemodem.
5. Ifthecontrolisconnectedtotheinternetthrougharouter/modem(seeFigure 6onpage 11):
a. ConnectanethernetcablefromtheUplinkportontheroutertotheEthernet/LANportonthemodem.
b. ConnecttheethernetcablefromtheETVPlatinumPlustoanetworkportontherouter.
6. AfterthecommunicationsoptionwiringtotheETVPlatinumPlusiscomplete,replacetheenclosure
wiringcoverandsecureitinplacewithtwoscrews.
7. Optionallysecuretheenclosureusingapadlockwithamaximumshankdiameterof⅛".
8. ReplacetheModemBoxcoverandsecureitinplacewithfourscrews.
9. ApplypowertotheETVPlatinumPlusandconfiguretheinternetcommunications.
CAUTION
Class2voltagewiring(low‐voltagecommunicationwires)mustuseadifferent
enclosureknockoutandconduitthananyClass1voltagewiring.

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ConfiguringInternetCommunications
AfterpoweringontheETVPlatinumPlus,theSystem Startupmenuisdisplayed.Afterselectingthe
ModulationTypeintheStartupmenu,thecontrolautomaticallydetectsthetypeofcommunicationscard
installedanddisplaystheappropriatemenustoconfiguretheinternetcommunicationsoption.
Thefollowinginternetsettingsmustbeconfigured.Thesesettingswillvarydependingonthetypeofinternet
connectionavailable(seeTable 1forinformation):
Figure7: InternetCommunicationsConfigurationMenusintheStartupMenu
•InternetID(see“InternetIDandPortForwarding”
onpage 16formoreinformation)
•IPAddress
• SubnetMask
•DefaultGateway
•DNSServer

14ETVPlatinumPlusRemote CommunicationsInstallationandOperationManual
059306‐00Rev.A Heat‐TimerCorp.
Table1:RINETInternetConnectionSettings
InternetConnectionType Notes
DynamicIPwithoutaDHCPserver Typicalcablemodemconfiguration.Thenetworkhasacablemodemthat
doesnotincludeabuilt‐inDHCPserver,anddoesnotincludearouter.
OntheETVPlatinumPlus:
•SetInternet ID=Solo.
NOTE:Ifthecablemodemdoeshaveabuilt‐inDHCPserver,refertothe
"DynamicIPwithaDHCPserver"sectionbelow.
DynamicIPwithaDHCPserver TypicalDSLmodemorcablemodemwitharouterconfiguration.
See“InternetIDandPortForwarding”onpage 16formoreinformation.
Option1:AssignedInternetID
OntheETVPlatinumPlus:
•SetInternet ID=avaluebetween1and32.
Ontherouter:
• SetPortForwardinginaccordancewithTable 2onpage 16.
• SetDHCPIPaddressassignmenttoNOTincludetherange
192.168.1.101through192.168.1.132.
Option2:CustomInternetID
OntheETVPlatinumPlus:
•SetInternet ID=Custom.
• EnterthecontrolIPAddress,SubnetMask,DefaultGateway,and
DNSserver.
Ontherouter:
• SetPortForwardingtoPort8082.
• SetDHCPIPaddressassignmenttoNOTincludethecontrolIP
address.Thisinformationmustbeobtainedfromthenetwork
administrator.
StaticIP ForanetworkconfigurationwhentheISPassignsastaticIPaddressor
whenusingaspecificLANIPaddress.
OntheETVPlatinumPlus:
•SetInternet ID=Custom.
• EnterthecontrolIPAddress,SubnetMask,DefaultGateway,and
DNSserver.
OntheDHCPserver:
• SetDHCPIPaddressassignmenttoNOTincludethecontrolIP
address.Thisinformationmustbeobtainedfromthenetwork
administrator.

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Figure8: RINET/InternetCommunicationsOptions
DynamicIPWithoutDHCPServerConfiguration
DynamicIPWithDHCPServerConfiguration
StaticIPConfiguration

16ETVPlatinumPlusRemote CommunicationsInstallationandOperationManual
059306‐00Rev.A Heat‐TimerCorp.
InternetIDandPortForwarding
WhenprogrammingtheETVPlatinumPlusRINETcommunicationsoption,theInternet IDmenuscreenis
displayed.ConfiguretheInternetIDbasedontheinformationprovidedbelow:
InternetID
Table2:PortForwarding
Selections:Solo,1-32,Custom Default:Solo
MenuPath:/SystemStartup>ControlMode>...>ModulationType>{commoptions}
Description:
• Solo
– Selectthisoptionsifthecontrolisdirectlyconnectedtotheinternetusingacablemodemwithouta
firewall.
– Thecontrolwillacquireitsinternetinformationdirectlyfromthecablemodem.Sincenofirewallexists,
noportforwardingisrequired.
•1–32
– Selectoneoftheseoptionsifthecontrolisconnectedtotheinternetthrougharouter,modemwitha
built‐inDHCPserver,oranetworkserver.
– ThecontrollistenstotheDHCPserverandconfiguresonlythelastoctetoftheIPaddressbasedonthe
selectedInternetID.Forexample,if5wasselectedastheInternetID,theIPaddresswillbe
###.###.###.105(where###representsthefirstthreeoctetsoftheDHCPconfigurationIPaddress).
EachoftheInternetIDsrequireaspecificporttobeforwardedtoit.Therefore,portforwardingmust
alsobeconfigured(seeTable 2).
– TheDHCPservermustbeconfiguredtoNOTprovideaninternetIPaddressthatmatchesthecontrol
localstaticIPaddress.
• Custom
– SelectthisoptionwhentheinternetconnectionontheWANsideisstatic,whentheDHCPserverisnot
activated,orwhenusingalocalstaticIPaddress.
– TheIPaddress,SubnetMask,Gateway,andDNSinformationmustbeenteredintothecontrol.This
informationmustbeobtainedfromthenetworkadministratorortheinternetserviceprovider.
InternetID ActualIP PorttoForward
Solo N/A 8082
1 ‐‐‐.‐‐‐.‐‐‐.101 8082
2 ‐‐‐.‐‐‐.‐‐‐.102 8083
3 ‐‐‐.‐‐‐.‐‐‐.103 8084
4 ‐‐‐.‐‐‐.‐‐‐.104 8085
5 ‐‐‐.‐‐‐.‐‐‐.105 8086
6 ‐‐‐.‐‐‐.‐‐‐.106 8087
7 ‐‐‐.‐‐‐.‐‐‐.107 8088
8–32 ‐‐‐.‐‐‐.‐‐‐.108to‐‐‐.‐‐‐.‐‐‐.132 8089to8113
Custom AnyIP 8082

RINET(Internet)CommunicationsConfiguration17
059306‐00Rev.AHeat‐TimerCorp.
ConfiguringInternet(RINET)ModemsandRouters
TheETVPlatinumPluswithRINETcommunicationsoptionrequiresaccesstotheinternettoallowtheuserto
remotelyaccessthecontrol.
Ifthecontroldoesnotsharetheinternetconnectionwithotherdevices,amodemissufficienttoprovide
internetaccess.However,ifthecontrolistosharetheinternetconnectionwithotherdevices(computers,
tablets,smartphones,orothercontrols),aroutermustbeusedwiththemodem.
Thefollowingmustbeconsideredwhenconfiguringtherouterandmodemtoensureaninternetconnection:
• TheDHCPServermustbeconfiguredtonottoassignIPaddressesthatareusedbytheETVPlatinumPlus
control.ThisisdonebysettingtheDHCPIPassignmentrangeaboveorbelowthecontrol’sIPaddress.
Forexample,eitherstarttheDHCPIPassignmentrangeto192.168.1.150through192.168.1.250(above
thecontrol’sIPaddress),orto192.168.1.2through192.168.1.100(belowthecontrol’sIPaddress.
• PortForwardingisrequiredtoallowincomingcommunicationtotheETVPlatinumPluscontrol.Ittellsthe
modemorrouterthatinboundcommunicationonspecificportsmustbeforwardedtoaspecificcontrol.
Refertothedocumentationprovidedwiththemodemorrouterforinformationonconfiguringthedevicefor
internetcommunications.
Troubleshooting
Symptom PossibleCause RecommendedAction(s)
Cannotinstallthe
controlonthe
ICMS
InvalidIPaddress. VerifytheIPaddressonthecontrol.
SelectMaintenance > Configurationandpress
Nextuntiltheinternetconnectionscreenisdisplayed.
ChangetheIPaddress,ifappropriate.
PortForwardingrequiredbut
notconfigured.
PortForwardingisrequiredwhenaninternetrouter,DSL
modem,orserverisusedinthenetwork.ConfigurePort
Forwardingusingtheinformationonpage 16.
Controlisconnectedtoa
routerthatisbehinda
modemwithDHCPactivated.
Referto"TwoLANsConfigured"below.
TwoLANsconfigured. Logontotherouterthecontrolisconnectedtoandviewthe
WANorinternetIPaddress.Iftheaddressstartswith
192.168.172.16or192.168.10.1,anotherLANexistsbefore
therouter.
Configuretherouter/modemDHCPandportforwarding(see
page 16).DONOTuseasecondrouter.Iftheinternet
connectionmustbeshared,useahub.
Controldisplay
showsIP DUPE.
Twocontrolsareconfigured
withthesameIPaddress.
Changethesecondcontrol’sInternetIDtoauniquevalue
andconfigurethePortForwardingaccordingly.

18ETVPlatinumPlusRemote CommunicationsInstallationandOperationManual
059306‐00Rev.A Heat‐TimerCorp.
BACnetCommunicationsConfiguration
BACnetCommunicationsWiring
ToconnecttheETVPlatinumPlustoaBACnetIPinterface:
1. RunaCAT5cablethroughaknockoutlocatedonthebottomoftheETVPlatinumPlus
enclosure.
2. ConnecttheCAT5cabletotheEthernetconnectorontheETVPlatinumPlus.
ToconnecttheETVPlatinumPlustoaBACnetMSTPinterface:
1. RuntheBACnetconnectionwiresthroughaknockoutlocatedonthebottomofthe
ETVPlatinumPlusenclosure.
2. Connectthepositive(+)wiretoterminal30ontheETVPlatinumPlus.
3. Connectthegroundwiretoterminal31ontheETVPlatinumPlus.
4. Connectthenegative(–)wiretoterminal32ontheETVPlatinumPlus.
CompletingtheWiring
1. AfterthecommunicationsoptionwiringtotheETVPlatinumPlusiscomplete,replacetheenclosure
wiringcoverandsecureitinplacewithtwoscrews.
2. Optionallysecuretheenclosureusingapadlockwithamaximumshankdiameterof⅛".
3. ReplacetheModemBoxcoverandsecureitinplacewithfourscrews.
4. ApplypowertotheETVPlatinumPlusandconfigurethecommunicationssettings.
ConfiguringBACnetCommunications
AfterpoweringontheETVPlatinumPlus,theSystem Startupmenuisdisplayed.Afterselectingthe
ModulationTypeintheStartupmenu,thecontrolautomaticallydetectsthetypeofcommunicationscard
installedanddisplaystheappropriatemenustoconfiguretheBACnetcommunicationsoption.
ThefollowingBACnetsettingsmustbeconfigured:
•BACnetID–MustbeprovidedbytheBACnetnetworkadministrator.EachdeviceontheBACnetnetwork
musthaveauniqueaddress.
CAUTION
Class2voltagewiring(low‐voltagecommunicationwires)mustuseadifferent
enclosureknockoutandconduitthananyClass1voltagewiring.

BACnetCommunicationsConfiguration19
059306‐00Rev.AHeat‐TimerCorp.
•BACnetOption–SelecteitherBACnetIPorBACnetMSTPasappropriateandconfiguretheoptionsbelow:
Figure9: BACnetCommunicationsConfigurationMenusintheStartupMenu
–BACnetIP
•IPAddress
• SubnetMask
•DefaultGateway
•BACnetPort
– BACnetMSTP
•MSTPAddress–EachdeviceontheMSTPnetworkmusthavea
uniqueaddress.
•BaudRate–Determinesthespeedofcommunication.TheETV
PlatinumPlusandtheBMSmustusethesamebaudrate.
Communicationsarefixedto8databits,noparity,and2stopbits.

20ETVPlatinumPlusRemote CommunicationsInstallationandOperationManual
059306‐00Rev.A Heat‐TimerCorp.
Troubleshooting
BACnetProtocolSpecification
BACnetPICSStatement
BACnetStandardizedDeviceProfile(AnnexL)
SupportedBIBBs(AnnexK)
Symptom PossibleCause RecommendedAction(s)
BACnet:No
communication.
Incorrectbaudrate
setting.
Modbuscommunicationreliesonhavingasinglebaudratefor
alldevicesonthesamenetwork.EnsuretheETVPlatinum
Plusbaudratematchestherestofthenetwork.
Wiringdamaged,not
connected,orreversed
polarity.
• Inspectallwiring.Replaceanydamagedwires.
• EnsuretheRS485A(+)andB(‐)terminalpolarityiscorrect.
• Ensureallwiresaresecurelyconnected.
Groundwirenot
connectedproperly.
EnsurethegroundwireisconnectedtoETVPlatinumPlus
terminal31,andthatthegroundwireisconnectedtotheBMS
RS485ground.
BACnet:
Intermittent
communication.
Incorrectcommunication
wiringtype.
ReplaceModbuscommunicationwiringwith18AWGtwisted‐
pairwire.
Intermittentwiring
connection.
Ensureallwiresaresecurelyconnected.
Incorrectbaudratesetting
forwiringlengthused.
Longerwirerunsrequirelowerbaudrates.Ensurethewire
rundoesnotexceed500feet(152.4meters)andadjustthe
ETVPlatinumPlusbaudrateasappropriate.
Product ModelNumber ProtocolRevision SoftwareVersion FirmwareVersion
ETVPlatinumPlusBACnetControl ETVPlatinumPlus 1.5 4.xx
Vendor VendorID AddressandPhone
Heat‐TimerCorporation 248 20NewDutchLn.Fairfield,NJ07004‐(973)575‐4004
ProductDescription
ElectronicTemperingValveControl
Product DeviceProfile
ETVPlatinumPlusBACnetControl BACnetApplicationSpecificController(B‐ASC)
SupportedBIBBs BIBBName
DS‐RP‐B DataSharing‐ReadProperty‐B
DS‐WP‐B DataSharing‐WriteProperty‐B
DM‐DDB‐B DeviceManagement‐DynamicDeviceBinding‐B
DM‐DOB‐B DeviceManagement‐DynamicObjectBinding‐B
DM‐DCC‐B DeviceManagement‐DeviceCommunicationControl‐B