Heatmiser NeoAir V2-M User manual

Air-M
neo

1
Model:
Series
Air-M
neo
neo

2
1
2
3-4
5-6
8-9
12
14-15
21-22
Product Image
Table of Contents
Installation Procedure
Installing the batteries
Mode Select
Pairing with the RF-Switch
Pairing with the neoHub Mini OT
Mode 1 & 3 - Thermostat
LCD Display
Setting the Clock
Comfort Levels Explained
Temperature Control
Temperature Hold
Hot Water Boost
Locking/Unlocking the neoAir V2-M
Frost Protection
Power ON/OFF
Holiday Programming
Optional Features Explained
Adjusting the Optional Settings
Optional Settings Feature Table
Re-calibrating the Thermostat
Error Codes
Factory Reset
Remote Sensor Probe Wiring
Mode 2 - Time Clock
LCD Display
Setting the Switching Times
Timer Override
Optional Features Explained
Optional Settings Feature Table
Table Of Contents
Pairing with the neoHub
Air-M
neo
7
Receiver Type
Pairing with the UH8-RF 10-11
Pairing with the RF-Switch 16 Amp 13
Pairing with the neoHub Mini HW
16-17
18-19
20
23
24-25
27-28
26
29
31
30
32
33
34-35
36
38
37
38
39
40
42
41
43
44
45
46

3Series
neo
Installation Procedure
This wireless thermostat is designed to be surface mounted.
Step 1
Carefully separate the front half of the thermostat from the back plate by placing a
small at head terminal driver into the slots on the bottom face of the thermostat.
Step 2
Mark 2 hole positions on the wall using the back plate as a positioning template.
Drill at the marked positions and insert a wall plug into each hole.
Step 3
Screw the thermostat back plate securely on the wall.
Step 4
Clip the front of the thermostat back onto the thermostat back plate.
Do
Mount the thermostat at eye level.
Read the instructions fully so you get the best from our product.
Don’t
Do not install near to a direct heat source as this will aect functionality.
Do not push hard on the LCD screen as this may cause irreparable damage.

4
Air-M
neo
1 2
3 4

5Series
neo
Installing the Batteries
4 x AAA batteries have been supplied with the neoAir V2-M.
To access the battery holder, push and release the compartment door located
on the bottom face of the thermostat. The thermostat will inform you when
the batteries need to be replaced by displaying the battery icon on screen.
Do not use rechargeable batteries with this product!

6
Air-M
neo
Insert the batteries in the empty battery holder, ensuring that each battery is
orientated for the correct polarity + / -.
Push the battery holder back inside the thermostat until it is secured
in its closed position.

7Series
neo
Mode 3 = Thermostat & HW Timer
Mode Select
Before pairing the neoAir V2-M to your receiver, set the correct mode for your
installation. Three dierent modes are available;
Mode 1 = Thermostat
Mode 2 = Timer
UH8-RF RF-Switch RF-Switch 16A neoHub Mini OT neoHub Mini HW
Mode 1
Mode 2
Mode 3
Check the compatibility table below for the receiver you are using.
• Use the Left arrow key to highlight on the menu...................................................................
• Press and hold for 3 seconds .............................................................................................................
• SETUP is now highlighted, press and hold for 10 seconds (Until all icons appear)...
• 1, 2 or 3 is shown in the lower left corner, this represents the current mode.....................
• Use the left/right arrow keys to change the mode.........................................................................
• Press once to conrm.................................................................................................................
To change the mode on your neoAir V2-M;
The neoAir V2-M will revert to the main display for the selected mode.

8
Air-M
neo
Receiver Type
The neoAir V2-M will send a wireless signal to a receiver to switch on the heating
or hot water*. Select the receiver type you are using from the list shown here
on pages 8 - 9 and follow the pairing instructions on the relevant page.
UH8-RF Wiring Centre: Pages 10 - 11
*Hot Water switching only on certain receiver types, as explained on page 7.

9Series
neo
RF-Switch: Page 12 RF-Switch 16 Amp: Page 13
neoHub Mini OT: Page 14-15 neoHub Mini HW: Page 16-17

10
Air-M
neo
Pairing with the UH8-RF Wiring Centre
Remove the cover from the UH8-RF.
The current channel number is set inside onthe two dials, these
dials are at the top of the circuit board and look like this
(You need to set a unique channel number for each UH8-RF)
On the neoAir:
• Use the Left arrow key to highlight on the menu...............................................................
• Press and hold for 3 seconds .............................................................................................................
• SETUP is now highlighted, press once to access the setup menu................................
• The display will show the number 01 inthe top right hand corner.
• Press the Down arrow key twice, P2 is displayed in the top right corner.............................
• Press once.....................................................................................................................................................
Channel Number
(TENS) (UNITS)
Zone Number
01- 08
Zone Type
rA = Radiators
UF = Under Floor
Heating
UH8-RF
Channel Number
01- 99
5
0
4
3
2
1
6
7
8
9
5
0
4
3
2
1
6
7
8
9
To control heating only, congure the neoAir in mode 1.
To control heating & hot water, congure the neoAir in mode 3. (See page 7)
Example showing
Channel No. 01

11 Series
neo
• The two large numbers in the centre will ash, use the up/down arrow keys to set
this to the channel number of your UH8-RF..........................................................................
• Press once to conrm........................................................................................................................
• The two small letters at the top will ash, this represents the zone type;
rA = Radiators
UF = Underoor Heating
Use the up/down arrow keys to adjust between the two types...............................
•
Press once to conrm........................................................................................................................
•
•The two small numbers at the top will ash, this represents the zone number the
neoAir will be switching, use the up/down arrow keys to adjust...............................
Press once to conrm the settings, this will exit the setup menu and return to
the main display........................................................................................................................................

12
Pairing with the RF-Switch
Air-M
neo
• Use the Left arrow key to highlight on the menu...................................................................
• Press and hold for 3 seconds ..............................................................................................................
• SETUP is now highlighted, press once to access the setup menu.................................
• The display will show the number 01 inthe top right hand corner.
• Press the Down arrow key once, P1 is displayed in the top right corner..............................
• Press once.....................................................................................................................................................
• The display will start counting down from 99, pairing mode is now active on the neoAir...
On the neoAir:
On the RF-Switch:
• Press and hold the CH1 button for 5 seconds, the CH1 light will start ashing, pairing
mode is now active on the RF-Switch.
• Once the RF-Switch detects the pairing signal from the neoAir, the CH1 light will turn o.
To control heating only, congure the neoAir in mode 1.
To control heating & hot water, congure the neoAir in mode 3. (See page 7)
•Pairing complete.
On the neoAir:
• Press to conrm pairing, this will exit the setup menu and return to the main
display.................................................................................................................................................................................

13 Series
neo
Pairing with the RF-Switch 16 Amp
• Use the Left arrow key to highlight on the menu...................................................................
• Press and hold for 3 seconds ..............................................................................................................
• SETUP is now highlighted, press once to access the setup menu.................................
• The display will show the number 01 inthe top right hand corner.
• Press the Down arrow key once, P1 is displayed in the top right corner..............................
• Press once.....................................................................................................................................................
• The display will start counting down from 99, pairing mode is now active on the neoAir..
On the neoAir:
On the RF-Switch 16 A:
• Press and hold the pair button for 5 seconds, the pair light will start ashing, pairing
mode is now active on the RF-Switch.
• Once the RF-Switch detects the pairing signal from the neoAir, the pair light will turn o.
• Pairing complete.
On the neoAir:
• Press to conrm pairing, this will exit the setup menu and return to the main
display.................................................................................................................................................................................
Congure the neoAir in mode 1, as explained on page 7, then follow the steps below.

14
Press and hold the CH1 or CH2 button for 6 seconds.
The zone light on the hub will ash green to indicate pairing mode is active, example
shown below pairing to CH1;
Air-M
neo
Pairing with the neoHub Mini OT
Congure the neoAir in mode 1, as explained on page 7.
To control a single heating zone, pair the neoAir to the CH1 output.
To control a second heating zone, pair the next neoAir to the CH2 output.
As explained below.
On the neoHub Mini OT:

15 Series
neo
On the neoAir V2-M:
• Use the Left arrow key to highlight on the menu............................................................
• Press and hold for 3 seconds.....................................................................................................
• SETUP is now highlighted, press once to access the setup menu...................................
• The display will show the number 01 in the top right corner.
• Press once..........................................................................................................................................
• The mesh symbol will ash in the top left corner of the display......................................
Navigate to on the menu.
Press once to return to the main neoAir display.
The next step is to pair the neoHub Mini OT with the neoApp.
Download the neoApp and register your account.
Once signed in to the app, select the ‘Add neoHub Mini’ option in the app and follow
the simple step by step pairing instructions.
Once paired to the hub, the mesh symbol will be
permanently displayed,
the zone light on the neoHub Mini will turn o.
•
•
•

16
Air-M
neo
Press and hold the CH1 button for 6 seconds.
The zone light on the hub will ash green to indicate pairing mode is active, example
shown below pairing to CH1;
Pairing with the neoHub Mini HW
On the neoHub Mini HW:
To control a single heating zone & hot water, congure the neoAir in mode 3 (see page 7),
then pair the neoAir to the CH1 output.
The neoAir will automatically pair to the HW output at the same time.
To control a second heating zone, congure the neoAir in mode 1 (see page 7), then pair the
neoAir to the CH2 output.

17 Series
neo
On the neoAir V2-M:
• Use the Left arrow key to highlight on the menu............................................................
• Press and hold for 3 seconds.....................................................................................................
• SETUP is now highlighted, press once to access the setup menu...................................
• The display will show the number 01 in the top right corner.
• Press once..........................................................................................................................................
• The mesh symbol will ash in the top left corner of the display......................................
Navigate to on the menu.
Press once to return to the main neoAir display.
Once paired to the hub, the mesh symbol will be
permanently displayed,
the zone light on the neoHub Mini will turn o.
The next step is to pair the neoHub Mini HW with the neoApp.
Download the neoApp and register your account.
Once signed in to the app, select the ‘Add neoHub Mini’ option in the app and follow
the simple step by step pairing instructions.
•
•
•

18
Air-M
neo
Pairing with the neoHub
On the neoAir V2-M:
• Use the Left arrow key to highlight on the menu............................................................
• Press and hold for 3 seconds.....................................................................................................
• SETUP is now highlighted, press once to access the setup menu....................................
The display will show the number 01 in the top right corner.
Press once..........................................................................................................................................
The mesh symbol will ash in the top left corner of the display......................................
• Connect the neoHub to your router
with the ethernet cable provided.
Connect the neoHub power supply
also provided with the hub.
Download the neoApp and register your account.
Sign in to your account, select the ‘Add neoHub’ option
and follow the simple step by step pairing instructions.
Once you’ve paired the hub to your account, the next step is to add the neoAir V2-M.
The app will prompt you to ‘Add Zone’. Follow the instructions in the app by
entering a title for the zone & when the pairing countdown in the app begins,
follow the steps below;
•
•
•

19 Series
neo
NeoAir and MESH
• Press ADD ANOTHER for additional zones or press FINISH to complete setup.
Navigate to on the menu.
Press once to return to the main neoAir display.
Once paired to the hub, the mesh symbol will be
permanently displayed,
the app will conrm that zone has been paired.
•
•
Please note, you only have to pair the neoHub to your account once.
To pair any additional Neo’s, select the + icon in the app, then ‘Add Thermostat’.
*The neoPlug is a compatible repeater for the neoAir V2-M, when used with the neoHub,
UH8-RF, RF-Switch or RF-Switch 16A.
The neoPlug is not a compatible repeater for the neoAir V2-M when used with the
neoHub Mini HW or neoHub Mini OT.
The neoAir V2-M is not capable of relaying signals from one thermostat to another (MESH).
To create an extension of the wireless mesh network you will need to add a neoPlug* or
Heatmiser Boost to the system.
The neoAir V2-M can also communicate via wired (MESH capable) neoStats.