Heaven Fresh HF 380 User manual

HF 380 AIR PURIFIER
HF 380 AIR PURIFIER
INSTRUCTION MANUAL
HEAVEN FRESH
©2010, HFFR-CANFR-HF 380-03/11

AC 110~120V/50~60Hz. (North America)
AC 220~240V/50~60Hz. (Europe and Asia)
Over voltage may cause fire hazard or
electric shock.
This instruction booklet describes the safety precautions to be observed during operation to
prevent injuries to yourself, other persons and damage to the device. The content not only is
suitable for this product but also suitable for electrical appliances in general.
Ensure that all safety precautions are followed when using electrical appliances for the proper
operation of the device.
power
an anthorized
personnel
shocks and fire hazards.
To prevent fire or electric shock hazard,do not
place the unit in wet places where water may
enter the device.
Do not use fabrics or other materials to cover this
device. Obstructed air inlets and outlets will
result in abnormal operation of this device that
may lead to fire or other accidents.
To prevent interference and distortion, the device
should be placed at least 1 meter away from the
computer, television or radio.
For safety reasons and to prevent fire or electric
shock, unplug the power cord from the electric
outlet socket under the following conditions:
When you do not use the device for a
long period.
When cleaning, servicing the machine or
during replacement of filter materials.
When you move the device.
casing
electric
To prevent electric shock,do not dismantle,
repair or modify this product freely.
Maintenance and cleaning shall be
processed as exactly as what instructed
in this manual.In case of malfunction,please
contact the authorized maintenance center.
ambient 104 ˚F (40° C))
SPECIAL ATTENTION
[ ]
2
COMPONENTS
Front View
[ ]
Control Panel
Odour Sensor
Receiver port
Air Outlet
Air Inlets
Air Inlets
Dust Sensor
Bottom Stand
CLEAN METAL GRID
REPLACE FILTER
RESET
CLEAN METAL GRID
REPLACE FILTER
RESET
Heaven Fresh HF 3802
Thank you for purchasing the efcient Heaven Fresh HF 380 Air Purier. We wish you many
years of healthy indoor air with this innovative product.

[ ]
2
COMPONENTS
Front View
[ ]
Control Panel
Odour Sensor
Receiver port
Air Outlet
Air Inlets
Air Inlets
Dust Sensor
Bottom Stand
CLEAN METAL GRID
REPLACE FILTER
RESET
CLEAN METAL GRID
REPLACE FILTER
RESET
Heaven Fresh HF 3803

Plasma Dust Collector (Metal grid)
[ Back View ]
[ Interior View ]
COMPONENTS
BEFORE USING
odour
odour
of the sensor
But the
Follow these steps to optimize accuracy of clean air sensors:
Heaven Fresh HF 3804

Plasma Dust Collector (Metal grid)
[ Back View ]
[ Interior View ]
COMPONENTS
BEFORE USING
odour
odour
of the sensor
But the
Follow these steps to optimize accuracy of clean air sensors:
BEFORE USING
odour
odour
of the sensor
But the
Follow these steps to optimize accuracy of clean air sensors:
1. Run the unit for a couple hours or more.
2. During this time, also increase ventilation in the room as much as possible,
even opening a window if the air outside is at least fairly clean.
3. Unplug the HF 380, then immediately plug it in, turn it on, and resume
operation.
Unplugging the HF 380, then plugging it in again resets the clean air sensor’s
memory. By rst ensuring the air is as clean as possible, and then immediately
resetting, the sensor will be more accurate once you resume normal operation.
Heaven Fresh HF 3805

Odour
odour odour odour
odour,
EXPLANATION OF INDICATORS
OPERATING INSTRUCTIONS
(1 ft) from
Timer
duration
duration
to turn off
Heaven Fresh HF 3806

Odour
odour odour odour
odour,
EXPLANATION OF INDICATORS
OPERATING INSTRUCTIONS
(1 ft) from
Timer
duration
duration
to turn off
Heaven Fresh HF 3807

CLEANING AND MAINTENANCE
During cleaning and maintenance, please turn off and disconnect the plug from the power outlet.
is
Assemble the
Removing
Removing
Removing Removing
please ensure that the filter is installed
correctly with the
Push the plasama dust collector towards the base of the device.
Use your foot or knee if needed to hold the base in place.
Push the two tabs inward and lift up the dust collector.Hold the top of the
unit (where the control panel is) down to help pull out the collector grid.
Place
Disassembling the device
from
R
Remove UV lamp before cleaning
Use a slightly damp cloth to wipe & clean
& avoid scratching the coating
on the cover.
8
11
with running
Plasma Dust Collector
CLEANING AND MAINTENANCE
Heaven Fresh HF 3808

CLEANING AND MAINTENANCE
During cleaning and maintenance, please turn off and disconnect the plug from the power outlet.
is
Assemble the
Removing
Removing
Removing Removing
please ensure that the filter is installed
correctly with the
Push the plasama dust collector towards the base of the device.
Use your foot or knee if needed to hold the base in place.
Push the two tabs inward and lift up the dust collector.Hold the top of the
unit (where the control panel is) down to help pull out the collector grid.
Place
Disassembling the device
from
R
Remove UV lamp before cleaning
Use a slightly damp cloth to wipe & clean
& avoid scratching the coating
on the cover.
8
11
with running
Plasma Dust Collector
CLEANING AND MAINTENANCE
Heaven Fresh HF 3809

C
making sound
Remove
2. Lift up the tab at the top of the plastic
housing for the metal dust collector gird.
Once this tab is open,remove the dust
collector. Please wear protective gloves
to avoid any cuts on your fingers.
CLEAN METAL GRID
REPLACE FILTER
RESET
CLEANING AND MAINTENANCE
8
If the dirt is hard to remove, pre-soak in diluted detergent and
then use a toothbrush to clean.
removed or discarded
this would result in
cause rusting
ensure that the unit is completely dry
if you want to purchase
use warm water
Please beware not to damage any wiring while cleaning the dust collector.
CLEANING AND MAINTENANCE
CAUTION
Please keep in mind that electrical wires of the Plasma Dust Collector Plate are
fragile and special care is required while cleaning.
Heaven Fresh HF 38010

C
making sound
Remove
2. Lift up the tab at the top of the plastic
housing for the metal dust collector gird.
Once this tab is open,remove the dust
collector. Please wear protective gloves
to avoid any cuts on your fingers.
CLEAN METAL GRID
REPLACE FILTER
RESET
CLEANING AND MAINTENANCE
8
If the dirt is hard to remove, pre-soak in diluted detergent and
then use a toothbrush to clean.
removed or discarded
this would result in
cause rusting
ensure that the unit is completely dry
if you want to purchase
use warm water
Please beware not to damage any wiring while cleaning the dust collector.
CLEANING AND MAINTENANCE
Heaven Fresh HF 38011

Remove
the the not functioning,
Carefully replace with
Resetting
1.CLEAN METAL GRID Indicator
2.REPLACE FILTER Indicator
CLEAN METAL GRID indicator
REPLACE FILTER Indicator
8
10
After cleaning and replacing filters, reset the CLEAN METAL GRID and REPLACE FILTER indicators.
Otherwise the two indicators would remaining glowing after turning on the unit.
While resetting, the unit should remain plugged into the socket, but the uint itself should be turned off.
The RESET button is inside the unit (cannot be reached with finger).
Please use a toothpick or other sharp object to push the RESET button.
Replacing the UV lamp
CLEAN METAL GRID
REPLACE FILTER
RESET
CLEAN METAL GRID
REPLACE FILTER
RESET
CLEAN METAL GRID
REPLACE FILTER
RESET
RESET
RESET
CLEANING AND MAINTENANCE
Take out
Put back the sensor correctly after cleaning,
make sure that the cord is reconnected in the
correct direction.
CLEANING AND MAINTENANCE
Heaven Fresh HF 38012

Take out
Put back the sensor correctly after cleaning,
make sure that the cord is reconnected in the
correct direction.
CLEANING AND MAINTENANCE
Heaven Fresh HF 38013

Clean Air Monitor
Q. Why does only one LED light glow under "Clean Air Monitor"?
A. First, the air may have been clean the whole time. Or, the air purifier may be positioned
where the sensor is too far away from the airborne pollutants and irritants. If this is the
case, relocate the unit where it is close to the source of indoor air pollution. To test the
sensor, stir dust or increase pollution near the sensor. If the level of pollution goes up
when this is done, then the sensor is operating properly.
Q. Why is there always two LED lights glowing under "Clean Air Monitor"?
A. There are multiple possibilities for this. One possibility is that polluted air from outside
the room is being circulated into the room with the unit. Another possibility is that a
constant amount of pollution is being created within the room, such as from smoking. It
is also important to note that it can take some time to clean the room to the point where
only one LED light is on, indicating the air around the unit is purified.
Q. Why does the "Clean Air Monitor" function keep switching back and forth?
A. The Irritant Sensor can be affected by a cell phone or other wireless equipment. Keep
cell phones and other wireless equipment away from the unit.
Q. Why does the Dust and Irritant Sensor keep blinking?
A. The top of the sensor has accumulated too much dust, and needs to be cleaned. Please
refer to page 13 of this manual for instructions on cleaning the sensor.
Q. Why doesn't the Odour Sensor work?
A. The sensor memory needs to be reset. Refer to page 5 under Before Using. When first
purchased or when the unit has been unplugged for over a week, the sensor will not be
as sensitive. After 1 to 2 days of operation, the sensor will regain its sensitivity.
Odour Sensor
Filter
is
Q. Why is the filter not getting rid of dust and odour effectively?
Have the front and back of the filter been mistakenly reversed?
FREQUENTLY ASKED QUESTIONS
Heaven Fresh HF 38014

Clean Air Monitor
Q. Why does only one LED light glow under "Clean Air Monitor"?
A. First, the air may have been clean the whole time. Or, the air purifier may be positioned
where the sensor is too far away from the airborne pollutants and irritants. If this is the
case, relocate the unit where it is close to the source of indoor air pollution. To test the
sensor, stir dust or increase pollution near the sensor. If the level of pollution goes up
when this is done, then the sensor is operating properly.
Q. Why is there always two LED lights glowing under "Clean Air Monitor"?
A. There are multiple possibilities for this. One possibility is that polluted air from outside
the room is being circulated into the room with the unit. Another possibility is that a
constant amount of pollution is being created within the room, such as from smoking. It
is also important to note that it can take some time to clean the room to the point where
only one LED light is on, indicating the air around the unit is purified.
Q. Why does the "Clean Air Monitor" function keep switching back and forth?
A. The Irritant Sensor can be affected by a cell phone or other wireless equipment. Keep
cell phones and other wireless equipment away from the unit.
Q. Why does the Dust and Irritant Sensor keep blinking?
A. The top of the sensor has accumulated too much dust, and needs to be cleaned. Please
refer to page 13 of this manual for instructions on cleaning the sensor.
Q. Why doesn't the Odour Sensor work?
A. The sensor memory needs to be reset. Refer to page 5 under Before Using. When first
purchased or when the unit has been unplugged for over a week, the sensor will not be
as sensitive. After 1 to 2 days of operation, the sensor will regain its sensitivity.
Odour Sensor
Filter
is
Q. Why is the filter not getting rid of dust and odour effectively?
Have the front and back of the filter been mistakenly reversed?
FREQUENTLY ASKED QUESTIONS
odour?
10
is
Is it firmly plugged into the wall socket? Please check to make sure it is.
Has the unit been properly reassembled after being cleaned? Please confirm.
The unit will not operate if the plasma dust collector or the front cover is not properly
installed.
FREQUENTLY ASKED QUESTIONS
Q.
Q.
Check the electrical discharge wires to make sure they have not been
disconnected or broken. If they are, please fix or contact the distributor for a replacement.
650 ft² (60.4 m²)
living
SPECIFICATIONS
APPLICABLE AREAS
Model: NatruroPure™ HF 380 (XJ-3800)
Rated Voltage: 110-120V / 50-60Hz
Power consumption: 80 W (High Setting)
Ion output: > 4,000,000 / cm³
UV: 20uw (254 Nanometers)
Dust Removal Rate: 99.97%
Noise Level (dB): Silent (20) Low (35) Med (45) High (52)
Air Volume: 106 Cubic Feet per Minute (High Setting)
Dimensions: 13.5" (L) x 10.0" (W) x 24.0" (H)
34.3 (L) x 25.4 (W) x 61.0 (H) (cm)
Weight: 15 lbs ( 6.8 kg )
Coverage Area: 650 ft² ( 60.4 m² )
Heaven Fresh HF 38015

650 ft² (60.4 m²)
living
SPECIFICATIONS
APPLICABLE AREAS
Model: NatruroPure™ HF 380
Rated Voltage: AC 110~120V/50~60Hz. (North America)
AC 220~240V/50~60Hz. (Europe and Asia)
Power consumption: 80 W (High Setting)
Ion output: > 4,000,000 / cm³
UV: 20uw (254 Nanometers)
Dust Removal Rate: 99.97%
Noise Level (dB): Silent (20) Low (35) Med (45) High (52)
Air Volume: 106 ft³ (3.0 m³) per Minute (High Setting)
Dimensions: 13.5" (L) x 10.0" (W) x 24.0" (H)
34.3 (L) x 25.4 (W) x 61.0 (H) (cm)
Weight: 15 lbs ( 6.8 kg )
Coverage Area: 650 ft² ( 60.4 m² )
Heaven Fresh HF 38016

WARRANTY CERTIFICATE
WARRANTY CERTIFICATE FOR THE MULTI-FUNCTIONAL PURIFICATION SYSTEM
HF 380
Date of purchase:
Customers name:
Address:
Telephone:
Email:
Seller’s name:
Address:
1. Please fill in completely this Warranty Certificate. Send it with the invoice and the unit, postage
pre-paid and using the original packing box, to your distributor. Make sure to include the
appropriate return postage for the package.
2. Please enclose a short description of the damage, fault or malfunction, and the circumstances
under which these problems arose.
Heaven Fresh HF 38017

Heaven Fresh HF 38018

WARRANTY INFORMATION
Heaven Fresh products are subject to strict quality control before leaving the
manufacturer. This allows our customers to benefit from repairs, replacement of parts
and even replacements for free.
What is covered: All parts defective in material and workmanship.
For how long: Three years from purchase date.
What we will do: Repair or replace any defective parts.
Exclusions: Regular replacement parts such as air filter cartridges and
UV lamp.
90-Day Replacement Policy
If, due to manufacturer defect, any part requires repair during the first 90 days after
receiving your item, Heaven Fresh will replace it with a new item.
What You Must Do
1. Contact Heaven Fresh customer support at:
for Return Authorization Number.
2. Pack the product in its original carton, and in the same manner in which you received
it, or as identical as possible.
3. Include proof of purchase inside box along with the Return Authorization Number.
4. Label and ship the unit, freight pre-paid, to the address provided.
Other Conditions
The provisions of this warranty are in lieu of any other written warranty whether express
or implied, written or oral, including any warranty of merchantability or fitness for a
particular purpose. The manufacturer‘s maximum liability shall not exceed the actual
purchase price paid by you for the product. In no event shall the manufacturer be liable
for special, incidental, consequential, or indirect damages. This warranty does not
cover a defect that has resulted from improper or unreasonable use or maintenance,
faulty assembly, accident, natural catastrophes, improper packing, or unauthorized
tampering, alteration, or modification as determined solely by us. This warranty is void if
the label bearing the serial number has been removed or defaced.
1-866-625-1857
www.heavenfresh.ca
0800 952 9962
www.heavenfresh.co.uk
1-800-642-0367
www.heavenfresh.com
Heaven Fresh HF 38019

HF 380 AIR PURIFIER
Canada
[email protected]
www.heavenfresh.ca
1-866-625-1857 (English)
1-866-583-1857 (French)
USA
[email protected]
www.heavenfresh.com
1-800-642-0367
UK
[email protected]
www.heavenfresh.co.uk
0800 952 9962
Germany
[email protected]
www.heavenfresh.de
0800 66 47 259
France
[email protected]
www.heavenfresh.fr
0800 900 991
Ireland
[email protected]
www.heavenfresh.ie
1-800-550-457
Middle East
[email protected]
www.heavenfresh.ae
[phone]