vollara Air & Surface Pro+ User manual

READ MANUAL CAREFULLY FOR PROPER USE AND OPTIMAL OPERATION.
PORTABLE AIR PURIFICATION SYSTEM
+

2
PRODUCT OVERVIEW
Congratulations on your purchase! Your new Vollara® Air & Surface Pro+ is designed to provide years of trouble-free, low
maintenance operation. Be sure to read and follow all service procedures outlined in this owner’s manual, and use only
genuine Vollara replacement parts.
CONTENTS
Product Overview . . . . . . . . . . . . . . . . . . . 2
Specifications . . . . . . . . . . . . . . . . . . . . . 2
Important Safety Instructions . . . . . . . . . . . . . 3
Inspection & Installation . . . . . . . . . . . . . . . . 4
Unit Features . . . . . . . . . . . . . . . . . . . . . 4
Operation . . . . . . . . . . . . . . . . . . . . . . . 5
Settings & Adjustments . . . . . . . . . . . . . . . . 6
LED Display . . . . . . . . . . . . . . . . . . . . . . 7
Maintenance Reminders . . . . . . . . . . . . . . . . 7
General Maintenance. . . . . . . . . . . . . . . . . .8
Removing the Filter Assembly. . . . . . . . . . . . . .9
Uninstalling the Optional HEPA Filter Sheet . . . . . . 10
Removing the Purifier Plate & ActivePure®Cell . . . . . 11
Installing the Purifier Plate & ActivePure®Cell . . . . . 12
Troubleshooting . . . . . . . . . . . . . . . . . . . 13
Replacement Parts & Service . . . . . . . . . . . . . 14
Warranty Information . . . . . . . . . . . . . . . . 15
FCC Declaration & Responsible Party . . . . . . . . . 16
GENERAL INFORMATION
SPECIFICATIONS
Vollara Air & Surface Pro+
• Model Number: A1040B
• Sales Number: 9940063
Technology:
• ActivePure®(1 Cell)
• Purification Plate • HEPA Filter Screen
• Activated Carbon Filter
• Carbon Brushes
Electrical:
• Input Voltage: 100 ~ 240 VAC; 50/60 Hz
• External power supply: DC 24 Volts; 1.5 Amps Max
• Power Consumption: 43 Watts Max
• Conforms to UL STD 867
Mechanical:
• Nominal Airflow Rate: 40-60 CFM Adjustable Speed Fan
Sound Level:
• 45 dB(A) on low; 55 dB(A) on high
Weight & Dimensions:
• 7.6 lbs (3.45 kg)
• 11.75” H x 9.5” W x 10” D
(29.8 cm x 24.1 cm x 25.4 cm)
Operating Temperature:
• 34°F – 100°F (1.6°C – 38°C)
Purification Plate Output (High Mode):
• > 2.0 ppm ozone
Recommended Maximum Coverage
in a Contiguous Space1:
• Up to 2,000 sq. ft. (185m2) depending on occupant
density and other factors1. High density commercial
not to exceed 500 sq. ft. (46m2).
Warranty:
• Limited three (3) year warranty
1. Assumes 8 foot ceilings. Solutions should be customized based upon a variety of factors
including HVAC system capabilities and settings, air flows taking into account walls, air
pressure, and doors, ambient air temperatures and humidities, variable density, known
VOC concentrations, and other layers of protection.
Vollara, LLC reserves the right to change or
modify any specification without notice.
If you have any questions concerning this, or any Vollara product, contact your Vollara
Independent Business Owner or Customer Service at 800.989.2299 or
email customerser[email protected]
Record information regarding your new Vollara Air &
Surface Pro+ here. Retain for future reference.
Model No.
Serial No.
Date of Purchase
Vollara Independent Distributor/Contractor:
Name
Phone No.
Address
FILL IN AND SAVE
STORAGE AND DISPOSAL
Do not dispose of this product as household waste. Electrical
waste and electronic products should be appropriately recycled as
required by practices established by your local authority.
95760-CHN-1
EPA Est.

3
Read this manual in its entirety before using your Vollara Air & Surface Pro+
Keep out of the reach of children.
• NEVER place your unit where it may fall into a bathtub or other water container; to protect against electrical
hazards,
DO NOT immerse in water or other liquids
• DO NOT touch the control panel or plug with a wet hands
• DO NOT run cord under carpeting; DO NOT cover cord with throw rugs, runners, or similar coverings; arrange cord
away from trac area and where it will not be tripped over
• DO NOT insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric
shock or fire, or damage the air cleaner
• To prevent a possible fire, DO NOT block the air intakes or exhaust in any manner; DO NOT use on soft surfaces,
like a bed, where openings may become blocked
• To avoid fire or shock hazard, plug the unit directly into an electrical outlet
• To disconnect the unit, turn controls to OFF, then remove plug from outlet; pull firmly on the plug, DO NOT unplug
by pulling
on the cord
• Always unplug the unit before moving or cleaning, or whenever the unit is not in use
• DO NOT use outdoors or on wet surfaces
• DO NOT attempt to repair or adjust any electrical or mechanical functions on this unit, doing so will void your
warranty
• Connect to properly grounded outlets only
• To reduce the risk of electrical shock, do not change the plug in any way; DO NOT use adapters
CAUTION
• Allow your Vollara® Air & Surface Pro+ to warm to room temperature before operating;
damage may result from turning on a cold unit
• Do not operate unit near heat sources, open flame, or combustible vapors or gases
• The Depart Mode feature of this unit is to be operated in unoccupied areas only. No people or
pets should be in the area
SAVE THESE INSTRUCTIONS
• Eye damage may result from directly viewing the light produced by the lamp used in this product;
always turn o & unplug unit before removing filters or bulbs
• Do not operate this unit without the Filter Assembly and Back Cover installed
• Disconnect power cord before servicing
• When using electrical appliances, basic precautions should always be followed to reduce risk of
fire, electric shock, and injury to persons, including the following:
WARNING
IMPORTANT SAFETY INSTRUCTIONS

4
INSPECTION & INSTALLATION
• Exclusive ActivePure®Technology
• HEPA Filter Screen
• Activated Carbon Filter
• Multiple Carbon Brushes aid in
the capture of contaminants
• Five Speed Fan
• LED Display
• Maintenance Reminders
• Replaceable ActivePure Cells
• Removable Rear Grill
• Universal Power Supply with Cords
• Adjustable Purifier Control
(A·PURE+ only)
• Depart Room Mode w/Adjustable Digital Timer
UNIT FEATURES
1. Remove protective packaging
2. Remove unit from shipping carton
3. Remove all protective materials
4. Check for shipping damage and loose or broken parts
5. Read Owner's Manual thoroughly prior to installation
6. Determine placement location for the unit (See "Operation" on page 5)
7. Insert the Power Supply Plug into the power receptacle on the rear of the unit. Plug the
appropriate cord into the Power Supply and into a working electrical outlet
8. Using the Power Button, turn the unit ON
Screwdriver

5
OPERATION
To prevent injury, be sure the power cord is not accessible to small children.
1. Take your Vollara® Air & Surface Pro+ unit out of the
shipping carton and remove all protective materials.
2. Place your unit in an appropriate location which should
be four feet or higher from the ground. Never set it on
the floor. Place in a location away from the HVAC return
duct. The rear of the unit requires one inch or more of
open area to allow unrestricted airflow.
3. Insert the Power Supply Plug into the power receptacle
on the rear of the unit. Plug the appropriate cord into
the Power Supply and into a working electrical outlet.
4. Push the Power button once to turn the unit on.
5. Push the A-PURE/A-PURE+ button twice to set it to
A-PURE+ level which will be illuminated on the screen.
6. Push the Fan + button four times to reach the highest
speed (5th level).
7. To operate the DEPART ROOM feature, in unoccupied
areas only,* press the DEPART ROOM button until
the desired time is reached (2/4/8 hours). The unit
will display DEPART ROOM and the remaining time.
To interrupt the DEPART ROOM, press the A·PURE/
A·PURE+ button.
• A·PURE MODE: The unit’s display shows the fan
speed (low to high) and A·PURE to indicate that the
ActivePure®Cell and ionization are both functioning
normally.
• A·PURE+ MODE:A·PURE+ lights up, adjustable
purifier coverage (500/1000/2000/3000) in
square feet and fan speed (1/2/3/4/5).
• ION MODE: Ion lights up, indicates only ionization
is functioning.
• CLEAN: Clean illuminates when cleaning is
required.
• RESET: Clears the maintenance reminders after
performing routine maintenance.
• CELL: The Cell light will flicker when it is time to
replace your ActivePure®Cell.
• DEPART ROOM MODE:The fan will show
maximum, and DEPART ROOM will replace the
purifier setting. The amount of time (2/4/8 hours)
remaining will depend on how long you have
selected for the DEPART ROOM Mode to operate,
by pressing the Depart Room button
For best results, run your Vollara Air & Surface Pro+
24 hours a day, 7 days a week, giving you the benefits
of ActivePure day and night.
CAUTION
NOTE: “Unoccupied areas” includes pets. Some pets, like humans, may experience adverse reactions from exposure to
increased levels of ozone and should not be present during DEPART ROOM MODE operation.

6
SETTINGS & ADJUSTMENTS
The Vollara Air & Surface Pro+ can be turned on or o, and adjusted, using the control panel on the front of the unit.
NOTE: If you are operating your central heating and air conditioning fan or other ventilation system continuously, set
the coverage up to the total ventilated indoor area. Otherwise, set the coverage up to the size of the room. Do not
exceed the size of the ventilated indoor area when setting the purier level.
POWER (STAND BY)
Turns the unit ON and OFF.
FAN UP/FAN DOWN
Adjusts the five speed fan.
AREA A·PURE+
Works when unit is in A·PURE + Mode to set the
purifier level for the indoor area. The level is
indicated by both a horizontal bar graph and
square footage. The unit will switch to A·PURE
Mode, if the Purifier DOWN button is pressed.
A·PURE/A·PURE+
Toggles the unit between A·PURE Mode
(ActivePure®and Ionization) and A·PURE+ Mode
(1 ActivePure®Cell, Ionization, and
Purification Plate).
REMINDER RESET
Clears the maintenance reminders after
performing routine maintenance.
DEPART ROOM
Turns on and adjusts the timer for the Depart
Room Mode. Each press of the Depart Room
button will change the time by 2/4/8 hours, up
to eight hours, then o. The Depart Room
Mode should be operated in unoccupied areas only.
NOTE: “Unoccupied areas” includes pets. Some pets, like humans, may experience adverse reactions from exposure to
increased levels of ozone and should not be present during DEPART ROOM MODE operation.
A·PURE /
A·PURE+
Power
ON/OFF
Depart Room
ON/SET/OFF
Reminder
Reset sq. ft. UP
sq. ft. DOWN
Fan DOWN
Fan UP

7
LED DISPLAY
The LED Screen is used to display all current settings (see page 5)
as well as any maintenance reminders.
NOTE: If you are operating your central heating and air
conditioning fan or other ventilation system continuously,
set the coverage up to the total ventilated indoor area.
Otherwise, set the coverage up to the size of the room.
Do not exceed the size of the ventilated indoor area when
setting the purifier level.
If a maintenance reminder or a service reminder appears, the
backlight will brighten and constantly flash until the Reminder
Reset icon is pressed or the service problem is corrected.
When maintenance is required, the Display Screen will brighten and flash and the Maintenance Reminder will appear.
MAINTENANCE REMINDERS
Unplug the unit before performing any maintenance procedures.
WARNING
Replace Plate
The Purifier Plate is not functioning properly.
• Replace the old Purifier Plate with a new Purifier Plate (available from your local VolIara Independent Business Owner)
PERFORM CLEANING
• The perform cleaning CLEAN indicator will come on approximately every 40 days; for optimal performance,
it is recommended to perform cleaning on your unit every 30 days
• Clean the Filter Assembly (See Page 8)
• Vacuum the ActivePure Cell
• Clean the Purifier Plate (see page 8)
• Vacuum Top and Rear Grill openings
NOTE: Be sure to press the Reminder Reset icon to clear the reminder following regular maintenance (see below)
When the CLEAN indicator starts flashing, it reminds you to clean the filter.
Follow the steps below to remove the filter and clean it. While powered on, hold the Reset button, approximately
three seconds, until you hear a beep sound alerting you that it has been cleared.
1. Unplug unit 2. Press the top of
the back cover
to release the
back panel
3. Lift up to remove
the back panel
4. Use the included
screwdriver to
unscrew the
Filter Assembly
Hand Strap
5. Lift the Filter
Assembly up and
out to remove
Modes (A·PURE /
A·PURE+ / Depart Room)
Purifier Coverage /
Depart Time
Fan Speed
(5 Levels)
Ion
Operation
Flicker: Replace ActivePure® Cell
Red Light: ActivePure® Cell Malfunction
Clean Filter
Assembly

8
Do not operate the Vollara® Air & Surface Pro+ without the Filter Assembly and Back Cover
properly installed.
WARNING
REPLACE ACTIVEPURE®CELL
The CELL indicator will light up if the ActivePure® Cell is no longer working. To order a new ActivePure Cell, contact your
Independent Distributor/Contractor or Vollara Customer Service at 800.989.2299.
NOTE: The ActivePure Cell should be replaced every one (1) year, even if the unit does not display this message.
When the CELL indicator starts flashing, you will need to perform the following operations to reset:
• After 1 year of cumulative use, the CELL indicator starts flashing. After the user replaces the new ActivePure Cell
according to the operation steps on page 10 of the manual, long press the RESET button for three seconds under the
power o / standby state, you will hear a beep sound to let you know the reminder has been cleared.
When the CELL indicator starts flashing in red, you will need to perform the following operations to reset:
• The CELL indicator flashes in red to remind the user that ActivePure Cell is not properly installed. After disconnecting
the power supply, reinstall ActivePure Cell and check whether the socket is installed properly. After the installation is
successful, there is no need to press the RESET icon, the red light will automatically turn o. After the above operations,
if the indicator remains flashing in red, ActivePure Cell is possibly damaged. In this case, contact your Independent
Distributor/Contractor or Vollara Customer Service at 800.989.2299.
Resetting the Reminders
The reminders you need to reset are the PERFORM CLEANING and REPLACE ACTIVEPURE CELL indicators (after performing
maintenance, press the Reset icon and the screen will stop flashing to let you know the reminder has been cleared, please see
above instructions for each indicator).
GENERAL MAINTENANCE
Unplug the unit before performing any maintenance procedures.
WARNING
Periodic maintenance is required to ensure that your Vollara Air & Surface Pro+ operates properly. The unit will display a
PERFORM CLEANING reminder when it's time to perform regular maintenance. If you are operating your unit in a severely
polluted environment, cleaning of the unit, Purifier Plate, ActivePure Cell, and Filter Assembly should be done more frequently.
Shown here are basic procedures that should be carried out to keep your unit running at top performance.
For optimal performance, and to prevent damage not covered by your warranty, install the Optional HEPA Filter. Failure to
perform routine maintenance could adversely aect the proper function of the unit or cause it to fail prematurely.
NOTE: If a unit is returned for repair, and it is determined that neglect of the unit or unauthorized tampering with any
mechanical or electronic component of the unit caused the failure, Vollara reserves the right to void the product warranty. This
will require the owner to pay for any required repairs.
Cleaning the Case
Wipe the unit with a soft cloth dampened (not wet) with water. Do not use chemicals or solvents. Vacuum the Top and Rear Grills
periodically to remove any lint buildup.
MAINTENANCE REMINDERS (CONTINUED)
• Damage may result from soaking the Purifier Plate longer than 10 minutes
• Damage may result from using a Purifier Plate when not completely dry
CAUTION

9
Cleaning the ActivePure Cell
Remove the ActivePure®Cell and carefully vacuum accumulated lint. Do not wash the ActivePure Cell. Damage from water may
result.
Filter Assembly Cleaning
1. When visibly dirty, simply remove the Rear Filter Assembly from the unit (see page 8), and with a hand-held vacuum,
remove the heavy particulate. This method will extend the life of the Filter Assembly.
2. If the Filter Assembly can’t be cleaned by vacuuming, replace the Filter Assembly.
Filter Assembly Replacement
Contact your Independent Distributor/Contractor or Vollara® Customer Service at 800.989.2299 for replacement filters (see
pages 8 – 9 for removal and installation instructions).
NOTE: Filter Assembly life will vary based on the operating environment.
Cleaning the Purifier Plate
Remove the Filter Assembly (see page 9). Carefully remove the Purifier Plate from the card cage by grasping the middle of the
edge nearest to you, and slowly pull it straight out. If you are in an environment where there are fats, oils, or grease, such as in a
kitchen, start by cleaning with denatured alcohol and a soft bristle brush. This will cut the grease without leaving a residue.
For all applications - Clean with a mixture of one part water and one part ammonia to remove contaminants. Place the plate into
a shallow dish, and pour enough of the water/ ammonia solution into the dish to just cover plate. Allow the plate to soak for no
more than 10 minutes.
Remove plate and scrub with a soft bristle brush. Rinse thoroughly. Let air-dry for 24 hours or use a blow dryer to dry
thoroughly.
NOTE: Using a Purifier Plate that is NOT completely dry may damage the plate.
The unit will display a REPLACE PLATE message if the purification plate needs to be replaced."
Changing the ActivePure Cell
The ActivePure Cell should be replaced when REPLACE ACTIVEPURE CELL appears on the display, or twelve (12) months when
used continuously To change the ActivePure Cell, follow the instructions on page 10.
GENERAL MAINTENANCE (CONTINUED)
REMOVING THE FILTER ASSEMBLY
WARNING
• Unplug the unit before performing any maintenance procedures
• Do not operate the Vollara Air & Surface Pro+ without the Filter Assembly and Back Cover
properly installed
Hand Strap
1. Unplug unit 2. Press the top of
the back cover to
release the back
panel
3. Lift up to remove
the back panel
4. Use the included
screwdriver to
unscrew the Filter
Assembly
5. Lift the Filter
Assembly up
and out to
remove

10
The Optional HEPA Filter Sheet is designed specifically for areas with tobacco smoke, multiple pets, or anywhere contaminants
in the air could be prevalent.
• Protects your unit from indoor contaminants, which may shorten the life of your product
• Reduces monthly maintenance and cleaning time up to 90%
• Helps reduce odors
• Great in kitchen environments
• Helps reduce VOCs and other contaminants
NOTE: Removing the Optional HEPA Filter Sheet will increase the airflow of the unit.
UNINSTALLING THE OPTIONAL HEPA FILTER SHEET
Unplug the unit before performing any maintenance procedures.
1. Remove the Filter
Assembly
(See Page 8)
2. Remove the Optional
HEPA Filter Sheet on
top of the Prefilter
3. Replace the Filter
Assembly, inserting
the bottom of the
Filter Assembly first
4. Use the included
screwdriver to screw
in the Filter
Assembly
5. Replace the Filter
Assembly, inserting
the bottom of the
Filter Assembly first
WARNING