heddier electronic Human Detector Flex User manual

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Instruction Manual
H uman Detector Flex is a product of the
heddier electronic GmbH
Raiffeisenstraße 24
48734 Reken
Germany
Tel. [phone]
[email protected]
Release I/2022
Specifications are subject to change without prior notice. All measurements have been made under specific conditions. Disclaimer: This
document, as well as all other documents (offers / specifications / cover letters / etc.), do not guarantee any functionality of our products
desired by the customer. heddier electronic GmbH does not guarantee any functionality or marketability desired by the customer. The
customer should be able to make his own decision on the basis of the transmitted documents. heddier electronic GmbH supports him
in this, as it is given by the "General Terms and Conditions of heddier electronic GmbH". In no case heddier electronic GmbH is
liable for damages and consequential damages caused by the use of the products and descriptive documents. Excluded from this are
damages caused by negligent behavior or damages that are regulated by superior laws.
Copyright by heddier electronic GmbH.Human Detector is a registered trademark of heddier electronic GmbH.

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Table of contents HDF-AMD
Introduction ................................................................................................................... 3
Safety Instructions .......................................................................................................... 5
Human Detector Flex Alarm Centers and Management ...................................................... 6
HDF-AMD ................................................................................................................... 7
Use and Operation Principle .................................................................................... 7
Special operation in "isolated" museums .................................................................. 8
Design and Connections ......................................................................................... 9
Mounting Location and Installation ........................................................................ 11
System Login ....................................................................................................... 12
Maintenance and Care .......................................................................................... 13
Human Detector Flex Software ...................................................................................... 14
Terms of Warranty ........................................................................................................ 14
Procedure in Case of Warranty Repair ............................................................................ 14
Miscellaneous ............................................................................................................... 14
Help & Support ............................................................................................................. 15

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Introduction
Security and surveillance technology
for museums, exhibitions, private collections and luxury goods trade
Thank you for choosing the H uman Detector Flex alarm system.
A powerful, compact and quick-to-install security and surveillance system, it supports you in protecting your exhibits
and valuables. Whether paintings, sculptures or automobiles, the H uman Detector Flex system features a wide
range of applications.
Sensors and alarm modules are available for almost every task. These are extremely small and can be operated with
inexpensive lithium batteries, which last for up to 10 years.
(HDF - H uman Detector Flex )
HDF-3D PROTECT The HDF-3D PROTECT module detects the slightest vibrations (structure-
borne sound) and movements. This provides for the effective protection of
showcases, pedestals, technical exhibits and vehicles.
HDF-TOUCH Approaching and touching objects can be easily detected with the HDF-
TOUCH module. The system is ideal for securing metallic objects, but can
also be used for other purposes.
HDF-HANG HDF-HANG secures pictures and hanging objects on gallery rails.
HDF-OPTICAL Pictures, paintings and other hanging objects can be secured sustainably,
simply and contact-free with HDF-OPTICAL .
HDF-EXTERN External sensors with an alarm output (NO or NC) can be connected directly
to the HDF-EXTERN module. This allows the H uman Detector Flex System
to be extended as required.
HDF-WIRE Securing with tear-off wires is in many cases the cheapest and quickest way to
secure "small items" against theft. The HDF-WIRE module supports up to two
signalling circuits.
HDF-DOOR HDF-DOOR secures doors, flaps and inspection hatches.
HDF-SHOCK The HDF-SHOCK module detects heavy blows, position changes and
vibrations.
HDF-REMOTE The HDF-REMOTE panic button allows for alarm messages to be easily and
invisibly sent by supervisors.
All alarm modules, with the exception of the HDF-REMOTE panic button, can additionally be operated with an
external power supply unit. The connection to the alarm centres (HDF-BUZZER and HDF-SPEECH ) and the HDF-
AMD alarm management system is wireless via radio. The communication that takes place in the 868 MHz range
uses a special modulation method that easily penetrates solid walls and large buildings. The ranges achieved here
are often several times greater than those that can be achieved with conventional systems.

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The HDF-BUZZER and HDF-SPEECH alarm centres
Two systems with different extension levels are available with the HDF-BUZZER and HDF-SPEECH alarm centres.
The basic system HDF-BUZZER enables the output of a loud alarm via a built-in piezo siren (buzzer). In addition,
three potential-free relay outputs are available. These can be individually controlled by the alarm modules. Alarm
messages are acknowledged and the system is armed and disarmed via an external input using a key switch.
The HDF-SPEECH alarm centre also has a voice output. Voice and sound messages are stored as .mps3 files and
used as alarm messages.
The HDF-AMD unit (AMD = A larm M anagement D evice) enables targeted forwarding of alarm messages to digital
terminal devices (e.g. Android tablets and smartphones) and to external services. A precise distinction is made here
as to who is responsible for which alarm. Likewise, the HDF-AMD in combination with the HDF-ANTIJAM monitors
the radio network for interfering signals. The HDF-AMD is an open system. Future projects - such as the
transmission of measurement data (temperature, humidity, etc.), but also the connection to video control centres -
can be implemented.

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Safety Instructions
The H uman Detector Flex systems are designed and manufactured according to the latest quality and safety
standards. The following installation and usage instructions must be adhered to:
1. Get information about safety instructions
Read the entire instruction manual before operating the devices. Keep the instruction manual in a safe place.
Observe all safety instructions and notes in this instruction manual.
2. Penetration of objects or liquids
Avoid inserting or penetrating objects or liquids into the housings of the H uman Detector Flex systems. Should this
nevertheless occur, immediately disconnect the unit from the power supply (mains adapter or batteries) and send the
unit to an authorised dealer or to the manufacturer for inspection.
3. High temperatures
Keep the systems away from fire, heaters or other heat-producing devices. Never install the H uman Detector Flex
sensors and devices in or on highly flammable objects such as fuel tanks.
4. Climate
The units have been designed for use at temperatures between -10°C to +50°C. Operating the devices outside this
temperature range must be avoided and cause permanent damage.
5. Cleaning
Do not use aggressive detergents or apply excessive moisture when cleaning the H uman Detector Flex sensors.
Follow the recommendations for the individual products.
6. Power supply
Do not connect the H uman Detector Flex units directly to a 230 volt mains supply. Only use a suitable power
supply (as included in the scope of delivery) or battery (type CR2450 or equivalent).
Important safety note!
The installation, programming and set-up must be carried out by trained and qualified personnel. Subsequent
changes during normal operation (such as the relocation ofHuman Detector Flex modules) can be carried out by
trained staff (not qualified personnel). However, the above-mentioned safety instructions and general rules of
electrical engineering must be observed. If unsure, ask your dealer or a qualified electrician.
heddier electronic GmbH does not guarantee or assume any responsibility for installations carried out by third
parties. This also applies if personnel was trained or in contact beforehand.

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Human Detector Flex Alarm Centers and Management
The H uman Detector Flex alarm system has a larger number of sensors. These detect threats and monitor a wide
variety of situations. In the event of an alarm, they send a coded radio signal. To ensure that this is noticed by the
operator, various alarm control centers and an alarm management system are available.
In the following chapters, the operation of the various systems is described.
HDF-BUZZER Alarm centre with piezo siren and three
switching outputs
HDF-SPEECH Alarm centre with piezo siren, three switching
outputs and voice output
HDF-AMD Alarm-Management-Device
HDF-ANTIJAM Jammer detection system

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HDF-AMD
Use and Operation Principle
The H uman Detector Flex Alarm Management System HDF-AMD was developed for the use in museums and
exhibitions. Due to its functionality, however, it can also be used for other protection tasks. The compact housing
contains a powerful transmitter and receiver for the frequency range of 868 MHz. A transmitter module for the
transmission of IoT data, for example, is also integrated. A sufficiently high reception and transmission strength is
achieved by three external ¼ lambda antennas. These can be detached and bent. If desired, they can be placed
remotely from the HDF-AMD or replaced by another antenna.
The HDF-AMD monitors all radio traffic and evaluates the messages from all sensors and linked alarm centres. A
protection system against jammers can also be added. The obtained data is encrypted and sent to an external server.
A special protocol (MQTT = Message Queuing Telemetry Transport) is used for this purpose. This data can then be
received by end devices, such as smartphones. This facilitates the immediate transmission of alarm messages to
wireless devices of supervisors. The transmission protocol enables the appropriate distribution of alarm messages to
the relevant terminal devices. This enables the automatic and efficient management of supervising staff. The HDF-
AMD uses the "Alarm-by-Silence" principle and creates a pleasant and quiet exhibition without disruptive alarms.
The supervisors are supported and relieved to a large extent in this way.
The HDF-AMD is an additional central unit that can be added to existing installations at any time. In PROFI Mode
the complete functionality of the original installation is retained. It can be easily integrated into a wide variety of
exhibition situations due to its compact design. The long range of the radio network allows a largely free choice of
location.

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Special operation in "isolated" museums
Larger exhibition halls often have a self-sufficient security infrastructure. In order to ward off a possible "attack” all
functionalities of the security technology in the building are mapped. This means, for example, securing the external
power supply with your own emergency power supply. Reporting channels to the police and fire brigade are realised
via multiple pathways (radio and wired). With alarm technology people tend to move towards installing all
functionalities in the house. Trained security staff, therefore, is in the building during the day and at night. The control
centre is permanently staffed with essential equipment in a secure room. The control centre computer or server has
no interface to the outside world and is therefore relatively immune to attacks. As the control centres are located in a
secured building area, an assault with the threat of violence is fairly difficult to execute.
The H uman Detector Flex can be integrated into a safety scenario of that kind. The integration is also possible at a
later stage.
The following procedure is then required:
·Please contact our sales department. A confidentiality agreement must be signed first
by both parties.
· You will receive a specially modified HDF-CONFIGURATOR software from us.
·We will install a H uman Detector Flex security server (MQTT broker) at your
premises. This "small" personal computer is installed in a safe place in your control
centre.
·A required number of HDF-AMD alarm management systems are installed in your
building. These set up radio cells that are connected via network cable to the security
server in the control centre.
· All alarms detected by the HDF-AMD system are immediately forwarded to the security
server.

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·Your security staff can access all alarm messages via MQTT-APP. The output is in
clear language, e.g. "Alarm picture collection, left wall, Holbein painting" with the
corresponding date and time. As part of the confidentiality agreement, you will receive
the necessary access data from us.
·External systems such as intrusion detection systems, control centre computers and
video surveillance systems can be connected to the H uman Detector Flex security
server via network cable. Corresponding software libraries with suitable drivers are
available for all programming languages. As part of the confidentiality agreement, you
will receive the necessary access data from us.
·After programming the software adaptation necessary for your system, the H uman
Detector Flex security system is ready for use.
We would be happy to provide further details about the "isolated" installation of our security technology.
Please contact our sales department.
Design and Connections
The electronics of the H uman Detector Flex alarm management system HDF-AMD are located on a printed circuit
board inside the housing. Open the housing cover by removing the four locking screws. Do not remove the four
screws that connect the circuit board to the base plate of the housing. There are no connecting elements or
controls below the circuit board that are necessary for operating the sensor electronics. If you have opened the
housing, please handle the sensor electronics with extreme care.

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Terminal Operating Voltage Operating voltage 8-14 V, AC or DC, current 2000 mA min.
Ensure correct polarity. Reverse polarity protection is provided.
Only use rigid connection cables or flexible cables with wire end ferrules and a cross-
section of 0.75 mm2. The use of cables with larger cross-sections may cause damage to
the terminal.
On/Off switch Slide switch for switching on and off
Use a pointed object (e.g. a biro) to operate the switch.
RJ45 LAN connection
10/100 MBit
LAN connection with internet access
ALARM DATA LED
Red LED illuminates when alarm data is received
OPERATION LED Green LED illuminates when the alarm management system HDF-AMD is switched on
CONTROL LED Yellow LED illuminates when data is being transmitted.
The HDF-AMD should not be switched off or disconnected from the Internet, if the yellow
CONTROL LED is illuminated. Data may be lost otherwise.
TRANSMITTING LED Red LED indicates that data is being transmitted.
IoT DATA LED Red LED indicates when IoT data is being transmitted.
Control button Briefly pressing the control button once switches the HDF-AMD to configuration mode. The
system can now be programmed with the HDF-CONFIGURATOR software. If the control button
was pressed in error, the HDF-AMD can be returned to normal operation by switching it off and
on again.
Pairing button No function
SMA antenna socket
IoT, SMA Female
Connection for 1/4 lambda antenna for sending control data
SMA antenna socket
RX, SMA Female
Connection for 1/4 lambda antenna for receiving alarm data
SMA antenna socket
IoT, SMA Female
Connection for 1/4 lambda antenna for transmission of IoT data
TX Jumper NO No function (jumper is open - NO)
ACK Jumper NC No function (jumper is closed - NC)
Important note:
The HDF-AMD alarm management unit is able to monitor the presence and availability of the alarm modules. This
applies to all alarm modules with the exception of the HDF-REMOTE panic transmitter. The alarm modules regularly
send vital signs (Heartbeats) for monitoring purposes. If the vital signs are not received by the appropriate HDF-
AMD, a Heartbeat Alarm is issued to the connected smartphones. The name of the affected alarm module is
registered in the HDF-SUPERVISOR App.

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Mounting Location and Installation
The power and flexibility of the H uman Detector Flex alarm system lies in its wireless radio connection. Due to the
transmission frequency and protocol, a high level of security is ensured. The modulation process contributes to an
increased range compared to products from various competitors. To ensure unrestricted wireless radio operation, a
few basic rules should be observed:
·Do not install the alarm control panels and the alarm management systems directly on metal
surfaces.
·If this is not possible, a minimum distance of approx. 40 cm should be kept from the metal surface.
This is important to ensure proper radiation of the high frequency.
·Choose the installation position of the alarm control panels and the alarm management system to
avoid the presence of large metal parts between these and the sensor modules, if possible. The
further away the sensor modules are, the more critical large metal parts become to the path of
transmission.
·Choose the installation location to provide access to the alarm control panels and alarm
management systems.
·Under no circumstances may unauthorised persons have free access to the alarm control
centres and alarm management systems. This also applies to any connected cables.
Choosing the location for installation
When choosing the location for installation of the HDF-AMD alarm management system, ensure to find a central
location that can be easily reached by all alarm sensors and control panels via radio. In contrast to the installation of
the HDF-BUZZER and HDF-SPEECH alarm control panels, the output of alarm messages does not need to be
considered. The HDF-AMD forwards alarm messages without issuing alarm messages itself.
After a suitable position has been found, provide an operational power supply line and a LAN-connection. Ensure,
therefore, that the supply lines are installed in such a way that they cannot be tempered with, dismantled or get
damaged by others.
The ideal position normally is:
· Elevated and not accessible without a ladder.
· Elevated and exposed, so that it can be easily reached by all alarm sensors and centres
via radio.
·Hidden in furniture or behind panels so that it can not be tampered with or get
damaged.
Note:
Further alarm management systems can be installed, if you do not cover the entire secured area with an HDF-AMD .
The configuration of the additional HDF-AMD is done with the help of the HDF-CONFIGURATOR software. The aim
is to achieve complete coverage of the monitored area by using several HDF-AMD management systems.
Aligning the antennas with the HDF-AMD
For maximum range the three 1/4 lambda antenna should be aligned vertically. This means that the antennas point
vertically up or down. Deviating from this is possible, but results in a reduction of reception and transmission quality.

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Connecting the HDF-AMD to the internet
The HDF-AMD communicates via the internet. All data is encrypted and sent securely to data servers. Multiple data
servers in different locations ensure the safe operation in the event of a possible failure in one location.
If internet access is restricted by firewalls or other measures for instance, they must be reduced to a level that
enables the transmission of encrypted data.
The following requirements need to be fulfilled:
· Port 8883 is free for outgoing connections (during operation)
·Port 443 is free for outgoing connections (only when configured by HDF-
CONFIGURATOR software)
End of installation test
Perform a function test after completing all assembly work. The test can only be carried out once the HDF-AMD has
been set up with the HDF-CONFIGURATOR software and the HDF-MESSAGE or HDF-SUPERVISOR app has
been installed on an Android smartphone.
Proceed as follows for the test: Switch on the alarm management system HDF-AMD and trigger an alarm at a linked
sensor module. If this is not possible at this time due to the installation of the sensor module, press the test button on
the sensor module. The HDF-AMD should transmit the alarm to a linked terminal.
Check the complete set-up again, if the alarm is not forwarded properly.
Possible causes for faults are:
· The HDF-AMD alarm management system is not switched on.
· The power supply of the HDF-AMD is faulty.
· The sensor module is not switched on.
· The sensor module was not correctly registered with the HDF-CONFIGURATOR software.
·The HDF-MESSAGE or HDF-SUPERVISOR app on the Android end device is not configured
correctly.
Note!
Due to the complexity of the initial installation of a H uman Detector Flex system in PROFI mode , we recommend
that this work be carried out by qualified personnel. heddier electronic offers training for technicians and museum
staff. Our sales partners and we are happy to provide support with the installation.
System Login
A login of the HDF-AMD is not necessary. The registration takes place during the setup by the HDF-
CONFIGURATOR software.

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Maintenance and Care
The H uman Detector Flex Alarm Management System HDF-AMD requires no special maintenance and care.
However, as these are safety-relevant systems, regular checks are recommended. The following functions should be
checked:
Regular testing of HDF-AMD
It is recommended to check the functionality of the system at regular intervals. To do so, trigger an alarm at one or
more sensor modules and check whether they are sent to the corresponding terminal devices in accordance with the
setting. Coordinate the test frequency with the security plan of your institution. At least one test should be carried
out per year. Record the test and archive the documentation.
The tasks listed below must be carried out:
· Trigger one or more alarms and check, if they reach the required terminal devices.
· Check that the HDF-AMD is properly mounted.
· Check that the HDF-AMD shows no sign of external damage.
· Check that the three external antennas are correctly mounted and adjusted.
· Check that no shielding objects have been retrofitted near the HDF-AMD .
· Check the network connection and the voltage supply of the HDF-AMD .
It is important that the inspection work is carried out diligently by instructed personnel. We can carry out
this work on request.
Please contact our sales department should you be interested in this service.
Cleaning the HDF-AMD housing
Normally, it is not necessary to clean the housing. Should it become necessary, we recommend the use of a mild
glass cleaner.
Please proceed as follows:
·Take a sufficiently large piece of kitchen paper and spray the glass cleaner onto the paper once or
max. twice.
·Spread the cleaning liquid on the kitchen paper and carefully wipe the HDF-AMD surface with the
paper.
· Then check the function of the HDF-AMD by triggering a test alarm.
Note!
Do not use solvents to clean the housing. Do not spray the housing directly. Moisture must not penetrate the housing.
In case of moisture penetration dry the housing and check its correct function.
In case of dirt or moisture in the HDF-AMD housing and its function is permanently compromised, please
contact our technical customer service immediately.

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Terms of Warranty
The warranty period is 2 years from the date of purchase shown on the invoice. Different warranty conditions
for commercial customers result from the General Terms and Conditions of heddier electronic GmbH . In the event
of a warranty claim, the user is entitled to send the unit to their authorised dealer for repair. For each repair within the
warranty period, a proof of purchase needs to be presented to the authorised dealer. The services included in the
warranty cover all spare parts and labour costs necessary for repair.
Improper use or faulty installations are not covered by the terms of this warranty. In addition, technical modifications
to the unit by unauthorised persons will render any claim invalid. The manufacturer is not liable for damage caused
during transport to the service workshop.
The statutory warranty rules are not affected by the guarantee scheme. No guarantee or warranty claim exists for
units where the serial number labels have been removed or the prescribed conditions of use and operation have been
violated.
Procedure in Case of Warranty Repair
Defective H uman Detector Flex components should be delivered to the authorised dealer in the original box or
equivalent packaging. Attach a copy of the purchase invoice. No responsibility can be assumed for safe delivery by
the carrier. It is therefore recommended to take insurance against loss, theft and damage during transit.
The H uman Detector Flex components supplied cannot be returned after the original cardboard box has been
opened or the seal has been damaged. Devices without a serial number decal are excluded from the warranty and
guarantee agreement.
Miscellaneous
Changes to technical specifications and errors are possible. The manufacturer reserves the right to change the
technical specifications of individual devices and components at any time and without providing reasons. The
copyright of this document is owned by heddier electronic GmbH. The production of copies for work support or
maintenance of the H uman Detector Flex security systems is permitted at any time. The production of copies for
distribution to third parties, even in excerpts - by whatever means - is only permitted after written approval.
Windows is a registered trademark of Microsoft Inc, USA.
iOS is a registered trademark of Apple Inc, USA.
Android is a registered trademark of Google LLC, USA.
Human Detector is a registered trademark of heddier electronic GmbH.

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Help & Support
Despite its simple operation, many users find modern security technology quite complex and can grasp the concept
to some extend only. The diversity of museums and collections requires an expert and the task-related installation of
the H uman Detector Flex technology. The aim is to create a security system that is optimized to customer needs. If
you are in charge of the installation, we would like to make the following suggestions:
Suggestion Thoroughly read the operating instructions to understand the various functions and special
features of the individual components. Compare the delivered systems with the
documentation.
Suggestion It often is beneficial to try out an installation outside the exhibition first. Build small functional
units and put them into operation. Change the settings of the various components and
observe the outcome.
Suggestion Plan your security system in advance. Create a diagram of which sensors collaborate with
which alarm devices. Use your diagram as a guide during the installation. If you make
changes to your concept - which is very likely - enter them immediately in your diagram.
Remember, accurate project documentation is a prerequisite for all future work on
your security system.
Questions Please direct any questions to your retailer first. They should be trained and be able to
answer your questions. If not, they will receive the necessary support from us.
Training Take advantage of our training opportunities. We will train you and your colleagues in the
installation and use of the H uman Detector Flex security technology. The training courses
can take place at your premises or at our training centre in Coesfeld (near Münster in North
Rhine-Westphalia, Germany). Training can be combined with the initial installation of your
security system, if required. Our sales department will be happy to inform you about costs,
conditions and dates for technical training.
Support Do you need help quickly? Our technical support can be reached by phone Monday to
Thursday between 8.00 and 17.00 or on Friday until 15.00. Training and technical
support can be provided by email, phone or video conference (Microsoft Teams).
Technical Support: heddier electronic GmbH
[email protected]
Phone: [phone]
Important! Check the functions of all installed components at regular intervals. This is important
in order to detect deviations from normal operation and possible errors at an early stage.
Prepare and archive a test protocol. The tests can range from triggering a test alarm to
checking the radio links and battery voltages. We will tell you about the exact procedure in
our training courses.
heddier electronic GmbH reserves the right to make different service agreements with museums, collections,
private collectors and other institutions. These agreements may include special services, response and repair times.
All such agreements shall be in writing and signed. Verbal agreements outside the scope of the normal use of our
systems and support are only valid after written confirmation.