heddier electronic Human Detector Flex User manual

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Instruction Manual
H
uman Detector
Flex
is a product of the
heddier electronic GmbH
Raiffeisenstraße 24
48734 Reken
Germany
Tel. +49 (0) 2864 95 178-0
Release I/2022
Specifications are subject to change without prior notice. All measurements have been made under specific conditions. Disclaimer: This
document, as well as all other documents (offers / specifications / cover letters / etc.), do not guarantee any functionality of our products
desired by the customer. heddier electronic GmbH does not guarantee any functionality or marketability desired by the customer. The
customer should be able to make his own decision on the basis of the transmitted documents.
heddier electronic GmbH supports him
in this, as it is given by the "General Terms and Conditions of
heddier electronic GmbH". In no case heddier electronic GmbH is
liable for damages and consequential damages caused by the use of the products and descriptive documents. Excluded from this are
damages caused by negligent behavior or damages that are regulated by superior laws.
Copyright by heddier electronic GmbH.Human Detector
is a registered trademark of
heddier electronic GmbH.

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Table of contents HDF-REMOTE
Introduction ................................................................................................................... 3
Safety Instructions .......................................................................................................... 5
Human Detector Flex Sensors .......................................................................................... 6
HDF-REMOTE ............................................................................................................. 7
Use and Operation Principle .................................................................................... 7
System Login ......................................................................................................... 8
Maintenance and Care .......................................................................................... 11
Human Detector Flex Software ...................................................................................... 12
Terms of Warranty ........................................................................................................ 12
Procedure in Case of Warranty Repair ............................................................................ 12
Miscellaneous ............................................................................................................... 12
Help & Support ............................................................................................................. 13

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Introduction
Security and surveillance technology
for museums, exhibitions, private collections and luxury goods trade
Thank you for choosing the
H
uman Detector
Flex
alarm system.
A powerful, compact and quick-to-install security and surveillance system, it supports you in protecting your exhibits
and valuables. Whether paintings, sculptures or automobiles, the
H
uman Detector
Flex
system features a wide
range of applications.
Sensors and alarm modules are available for almost every task. These are extremely small and can be operated with
inexpensive lithium batteries, which last for up to 10 years.
(HDF
-
H
uman Detector
Flex
)
HDF-3D PROTECT
The HDF-3D PROTECT module detects the slightest vibrations (structure-
borne sound) and movements. This provides for the effective protection of
showcases, pedestals, technical exhibits and vehicles.
HDF-TOUCH
Approaching and touching objects can be easily detected with the
HDF-
TOUCH
module. The system is ideal for securing metallic objects, but can
also be used for other purposes.
HDF-HANG HDF-HANG
secures pictures and hanging objects on gallery rails.
HDF-OPTICAL
Pictures, paintings and other hanging objects can be secured sustainably,
simply and contact-free with
HDF-OPTICAL
.
HDF-EXTERN External sensors with an alarm output (NO or NC) can be connected directly
to the
HDF-EXTERN
module. This allows the
H
uman Detector Flex
System
to be extended as required.
HDF-WIRE
Securing with tear-off wires is in many cases the cheapest and quickest way to
secure "small items" against theft. The
HDF-WIRE
module supports up to two
signalling circuits.
HDF-DOOR HDF-DOOR
secures doors, flaps and inspection hatches.
HDF-SHOCK
The
HDF-SHOCK
module detects heavy blows, position changes and
vibrations.
HDF-REMOTE The HDF-REMOTE panic button allows for alarm messages to be easily and
invisibly sent by supervisors.
All alarm modules, with the exception of the HDF-REMOTE panic button, can additionally be operated with an
external power supply unit. The connection to the alarm centres (HDF-BUZZER and
HDF-SPEECH
) and the
HDF-
AMD alarm management system is wireless via radio. The communication that takes place in the 868 MHz range
uses a special modulation method that easily penetrates solid walls and large buildings. The ranges achieved here
are often several times greater than those that can be achieved with conventional systems.

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The HDF-BUZZER and HDF-SPEECH alarm centres
Two systems with different extension levels are available with the
HDF-BUZZER
and
HDF-SPEECH
alarm centres.
The basic system HDF-BUZZER enables the output of a loud alarm via a built-in piezo siren (buzzer). In addition,
three potential-free relay outputs are available. These can be individually controlled by the alarm modules. Alarm
messages are acknowledged and the system is armed and disarmed via an external input using a key switch.
The
HDF-SPEECH
alarm centre also has a voice output. Voice and sound messages are stored as .mps3 files and
used as alarm messages.
The
HDF-AMD
unit (AMD =
A
larm
M
anagement
D
evice) enables targeted forwarding of alarm messages to digital
terminal devices (e.g. Android tablets and smartphones) and to external services. A precise distinction is made here
as to who is responsible for which alarm. Likewise, the
HDF-AMD
in combination with the HDF-ANTIJAM
monitors
the radio network for interfering signals. The
HDF-AMD
is an open system. Future projects - such as the
transmission of measurement data (temperature, humidity, etc.), but also the connection to video control centres -
can be implemented.

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Safety Instructions
The
H
uman Detector
Flex
systems are designed and manufactured according to the latest quality and safety
standards. The following installation and usage instructions must be adhered to:
1. Get information about safety instructions
Read the entire instruction manual before operating the devices. Keep the instruction manual in a safe place.
Observe all safety instructions and notes in this instruction manual.
2. Penetration of objects or liquids
Avoid inserting or penetrating objects or liquids into the housings of the
H
uman Detector
Flex
systems. Should this
nevertheless occur, immediately disconnect the unit from the power supply (mains adapter or batteries) and send the
unit to an authorised dealer or to the manufacturer for inspection.
3. High temperatures
Keep the systems away from fire, heaters or other heat-producing devices. Never install the
H
uman Detector
Flex
sensors and devices in or on highly flammable objects such as fuel tanks.
4. Climate
The units have been designed for use at temperatures between -10°C to +50°C. Operating the devices outside this
temperature range must be avoided and cause permanent damage.
5. Cleaning
Do not use aggressive detergents or apply excessive moisture when cleaning the
H
uman Detector
Flex
sensors.
Follow the recommendations for the individual products.
6. Power supply
Do not connect the
H
uman Detector
Flex
units directly to a 230 volt mains supply. Only use a suitable power
supply (as included in the scope of delivery) or battery (type CR2450 or equivalent).
Important safety note!
The installation, programming and set-up must be carried out by trained and qualified personnel. Subsequent
changes during normal operation (such as the relocation ofHuman Detector
Flex
modules) can be carried out by
trained staff (not qualified personnel). However, the above-mentioned safety instructions and general rules of
electrical engineering must be observed. If unsure, ask your dealer or a qualified electrician.
heddier electronic GmbH does not guarantee or assume any responsibility for installations carried out by third
parties. This also applies if personnel was trained or in contact beforehand.

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Human Detector Flex Sensors
The
H
uman Detector
Flex
System includes a range of sensors. All sensors have an extremely compact design, low
energy consumption and a high radio range. The sensor housings provide good mechanical protection and are made
of shatter-proof ABS plastic with a UL94V-1 fire rating.
The following chapters describe the functions of the different types of sensors. Take the time to read the information
carefully. The right choice of sensor and the correct installation are important for the faultless operation.
Note:
Please contact us, if you cannot find a suitable type of sensor for your application. We will then try to develop a
possible selection or operational environment for you. We are able to adapt sensors to your needs or develop new
types of sensors in special cases.
H
uman Detector
Flex
is an open system and grows with the requirements of the
users.
heddier electronic GmbH offers upon request:
Training and coaching for interested customers.
Contact our sales department.

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HDF-REMOTE
Use and Operation Principle
The
H
uman Detector
Flex
HDF-REMOTE hand-held transmitter can be used as a panic, alarm or hand-held
transmitter. It integrates into the alarm network like a regular
H
uman Detector
Flex
alarm module. However, it has a
reduced range of about 200 m in open space. This can be compensated for during operation by placing radio control
centres with connected
HDF-EXTERN
alarm modules.
The small hand-held transmitter can be discreetly carried in a pocket or on a lanyard. The battery life is almost
infinite, since energy is only required for transmission. The HDF-REMOTE
hand-held transmitter provides the room
supervisor with additional security and helps to defuse situations that otherwise cannot be solved or can only be
solved with increased effort.
The HDF-REMOTE
hand-held transmitter can be integrated into the safety network in an intelligent way by creating
complex alarm structures in MULTI and PROFI mode. A call for help from an exhibition room can, for example, be
specifically forwarded to the neighbouring rooms and to the supervisor in the exit area.
The
HDF-REMOTE
hand-held transmitter
supports museum staff in performing the following tasks:
·
Call for help in case of distraction attempts by visitors
·
Calling support staff when the section needs to be vacated
·
Triggering an alarm according to personal decision of the security staff (misconduct of
visitors)
·
Panic alarm in case of attack or threat
·
... and much more

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System Login
The
H
uman Detector
Flex
security system has three operating modes with different levels of performance.
Switching between the operating modes is possible at any time. All components are upward compatible. This means
you can switch to a higher operating mode at any time and use the previously purchased units without restriction. You
also have the option of downsizing larger security installations or converting them into multiple, stand-alone
installations. The
H
uman Detector
Flex
Technology offers maximum return on your investment.
Registration of hand-held HDF-REMOTE transmitters in EASY-Mode
EASY mode is the most simple operating mode. Due to its performance, it meets the demands of a wide range of
users. Up to 30 alarm sensors incl. hand-held transmitters can be connected in
EASY-Mode
to an
HDF-BUZZER
or
HDF-SPEECH
alarm centre. However, it is also possible to connect one alarm sensor with several alarm centres.
This is useful in applications where an alarm is to be output at several locations.
Pairing is done by pressing the pairing and alarm button on the hand-held HDF-REMOTE transmitter. When this
button is pressed, the system operating data and identifiers are automatically shared. No additional configuration is
required.
(+) Advantages EASY-Mode:
·
Pairing in seconds at the touch of a button
·
Fast training for inexperienced users
(-) Disadvantages EASY-Mode:
·
Limited to 30 alarm sensors incl. hand-held transmitters max. per alarm centre
·
Deletion only in complete blocks (no individual deletion)
·All paired sensors offer the same alarm behaviour at the respective alarm centre. This may vary at
the individual alarm centres.
·
Project documentation must be created manually by the user
To log in in
EASY-Mode
, proceed as follows:
·
Open the housing of the
HDF-BUZZER
or
HDF-SPEECH
alarm centre by unscrewing the 4 screws
on the back.
·
Switch on the alarm centre. How?
·Press the pairing button on the alarm centre once. The RX LED next to the pairing button
flashes once to indicate pairing readiness.

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·Press the alarm button on the hand-held transmitter once.
Successful pairing is indicated by a
double flash of the red RX LED next to the pairing button.
·
Press the alarm button repeatedly. Each time it is pressed again, an alarm is triggered.
You can now register more hand-held transmitters by repeating the process. Close the housing of the alarm
centre after completion of the work.
Important note:
The alarm centre has a maximum of 30 memory locations for identifiers of alarm modules and hand-held
transmitters. If all memory locations are already occupied by older installations, you should first reset the alarm
centre to its original state. All 30 occupied memory locations are then deleted. Individual memory locations
cannot be deleted. All alarm sensors and hand-held transmitters must be re-registered after a reset to the original
state.
This procedure deletes all previous sensor registrations.
The
HDF-REMOTE
emergency transmitter does not transmit any vital signs (heartbeats). Monitoring the function
and availability of the hand-held transmitter is not possible via heartbeat monitoring.
To reset the alarm centre to its original state, proceed as follows:
·
Open the housing of the
HDF-BUZZER
or
HDF-SPEECH
alarm centre by unscrewing the 4 screws
on the back.
·
Switch on the alarm centre.
·Press the pairing button for at least 10 seconds. The RX LED next to the pairing button
illuminates continuously during the delete process. The RX LED flashes three times when the delete
process is finished. You can now stop pressing the pairing button. All connections to the previously
paired sensors are now deleted. The alarm centre is reset to its original state.
Note:
Please do not forget to provide documentation of the work you carried out. This is necessary in order to completely
understand the functionality of the security system.

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Registration of hand-held transmitters in MULTI- and PROFI-Mode
Registration in
MULTI-
or
PROFI-Mode
is only possible with the
HDF-CONFIGURATOR
software, which is available
free of charge. The operating modes provide for maximum flexibility and performance. Up to 200 alarm sensors and
hand-held transmitters can be connected to one alarm centre, for example.
The entire security network is designed on the PC with the
HDF-CONFIGURATOR
Windows software. Once the
design is complete, the module identifiers are transmitted to the software. The control files for the alarm centres
(HDF-BUZZER
and
HDF-SPEECH
) and the
HDF-AMD
alarm management unit are generated from this. These are
then transferred to the units (
HDF-BUZZER,
HDF-SPEECH
and
HDF-AMD
) via USB interface or WLAN.
(+) Advantages MULTI- or PROFI-Mode:
·
Support of up to 200 alarm sensors and hand-held transmitters per alarm centre
·
Easy configuration with the
HDF-CONFIGURATOR
Windows software
·
Variable setting of alarm behaviour and networking
·
Automatic generation of complete project documentation
·
Forwarding of alarm messages to portable digital terminals of supervising staff
(-) Disadvantages MULTI- or PROFI-Mode:
·
Familiarisation with
HDF-CONFIGURATOR
software required
·
More complex installation of the
HDF-AMD
alarm management system
The exact procedure for registering sensors in MULTI- and PROFI-Mode is described in the chapter “
H
uman
Detector
Flex
Software
”.

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Maintenance and Care
The
H
uman Detector
Flex
HDF-REMOTE hand-held transmitters require no special maintenance and care.
However, as these are safety-relevant systems, regular checks are recommended. These can be carried out as part
of the regular inspection procedure of the security technology. It is recommended, however, to occasionally test the
function during normal operation. This is important because the
HDF-REMOTE
hand-held transmitter has a reduced
range in comparison with permanently installed alarm modules. These tests allow you to check the usability of the
hand-held transmitter in the relevant area.
A battery change is usually not necessary. Should a battery change become necessary, proceed as follows:
Changing the batteries of the alarm modules
·Open the battery compartment on the back of the hand-held transmitter by removing the two
securing screws.
·
Remove the battery from the housing. Carefully prise it out of the holder by pressing on the edge of
the battery.
·Insert the new CR2032
battery into the holder. The positive pole should point upwards. Ensure that
the battery is properly inserted.
Note!
Only use branded batteries of the
CR2032
type. Inexpensive batteries from unknown manufacturers
often have a significantly lower capacity and a higher self-discharge.
Defective batteries can leak.
The batteries contain mercury and there is the risk of poisoning if touched.
·Close the hand-held transmitter housing by inserting and carefully tightening the two securing
screws.
·
Document the battery change.
Cleaning the hand-held transmitter
Normally, it is not necessary to clean the housing. Should it become necessary, we recommend the use of a mild
glass cleaner.
Please proceed as follows:
·Take a sufficiently large piece of kitchen paper and spray the glass cleaner onto the paper once or
max. twice.
·Spread the cleaning liquid on the kitchen paper and carefully wipe the surface of the hand-held
transmitter with the paper.
·
Then check the function of the hand-held transmitter by triggering a test alarm.
Note!
Do not use solvents to clean the hand-held transmitter housing. Do not spray the housing directly. Moisture must not
penetrate the housing.
In case of moisture penetration dry the housing and check its correct function.
In case of dirt or moisture in the hand-held transmitter housing and its function is permanently
compromised, please contact our technical customer service immediately.

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Terms of Warranty
The warranty period is 2 years from the date of purchase shown on the invoice.
Different warranty conditions
for commercial customers result from the General Terms and Conditions of
heddier electronic GmbH
. In the event
of a warranty claim, the user is entitled to send the unit to their authorised dealer for repair. For each repair within the
warranty period, a proof of purchase needs to be presented to the authorised dealer. The services included in the
warranty cover all spare parts and labour costs necessary for repair.
Improper use or faulty installations are not covered by the terms of this warranty. In addition, technical modifications
to the unit by unauthorised persons will render any claim invalid. The manufacturer is not liable for damage caused
during transport to the service workshop.
The statutory warranty rules are not affected by the guarantee scheme. No guarantee or warranty claim exists for
units where the serial number labels have been removed or the prescribed conditions of use and operation have been
violated.
Procedure in Case of Warranty Repair
Defective
H
uman Detector
Flex
components should be delivered to the authorised dealer in the original box or
equivalent packaging. Attach a copy of the purchase invoice. No responsibility can be assumed for safe delivery by
the carrier. It is therefore recommended to take insurance against loss, theft and damage during transit.
The
H
uman Detector
Flex
components supplied cannot be returned after the original cardboard box has been
opened or the seal has been damaged. Devices without a serial number decal are excluded from the warranty and
guarantee agreement.
Miscellaneous
Changes to technical specifications and errors are possible. The manufacturer reserves the right to change the
technical specifications of individual devices and components at any time and without providing reasons. The
copyright of this document is owned by heddier electronic GmbH. The production of copies for work support or
maintenance of the
H
uman Detector
Flex
security systems is permitted at any time. The production of copies for
distribution to third parties, even in excerpts - by whatever means - is only permitted after written approval.
Windows is a registered trademark of Microsoft Inc, USA.
iOS is a registered trademark of Apple Inc, USA.
Android
is a registered trademark of Google LLC, USA.
Human Detector is a registered trademark of heddier electronic GmbH.

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Help & Support
Despite its simple operation, many users find modern security technology quite complex and can grasp the concept
to some extend only. The diversity of museums and collections requires an expert and the task-related installation of
the
H
uman Detector
Flex
technology. The aim is to create a security system that is optimized to customer needs. If
you are in charge of the installation, we would like to make the following suggestions:
Suggestion Thoroughly read the operating instructions to understand the various functions and special
features of the individual components. Compare the delivered systems with the
documentation.
Suggestion
It often is beneficial to try out an installation outside the exhibition first. Build small functional
units and put them into operation. Change the settings of the various components and
observe the outcome.
Suggestion Plan your security system in advance. Create a diagram of which sensors collaborate with
which alarm devices. Use your diagram as a guide during the installation. If you make
changes to your concept - which is very likely - enter them immediately in your diagram.
Remember, accurate project documentation is a prerequisite for all future work on
your security system.
Questions
Please direct any questions to your retailer first. They should be trained and be able to
answer your questions. If not, they will receive the necessary support from us.
Training Take advantage of our training opportunities. We will train you and your colleagues in the
installation and use of the
H
uman Detector
Flex
security technology. The training courses
can take place at your premises or at our training centre in Coesfeld (near Münster in North
Rhine-Westphalia, Germany). Training can be combined with the initial installation of your
security system, if required. Our sales department will be happy to inform you about costs,
conditions and dates for technical training.
Support Do you need help quickly? Our technical support can be reached by phone Monday to
Thursday between 8.00 and 17.00 or on Friday until 15.00. Training and technical
support can be provided by email, phone or video conference (Microsoft Teams).
Technical Support: heddier electronic GmbH
Phone: +49 2864 95 178-0
Important! Check the functions of all installed components at regular intervals. This is important
in order to detect deviations from normal operation and possible errors at an early stage.
Prepare and archive a test protocol. The tests can range from triggering a test alarm to
checking the radio links and battery voltages. We will tell you about the exact procedure in
our training courses.
heddier electronic GmbH reserves the right to make different service agreements with museums, collections,
private collectors and other institutions. These agreements may include special services, response and repair times.
All such agreements shall be in writing and signed. Verbal agreements outside the scope of the normal use of our
systems and support are only valid after written confirmation.
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