Helmer i.C3 User manual

i.C³® User Guide
For i.Series®Ultra-Low Freezers
360175-A/D
i.Series
iUF118
iUF126
i.Series
iUF116
iUF124

Document History
Revision Date CO Supersession Revision Description
A18 APR 2014* 9275 n/a Initial release.
B 12 DEC 2014* 10128 B supersedes A Correct product changes made prior to initial product launch.
C 7 FEB 2017 12601 C supersedes B Reformat content for ease of use. Updated and added content to display features,
system settings, and data transfer as required by software platform changes.
D 15 NOV 2018 14035 D supersedes C Updated screenshots and Application Icons table to show the addition of the CSV and
PDF download buttons. Added PDF Download section and details regarding enhanced
Mute Duration option. (Changes/additions reect software updates included in
DP Version 12.48.)
* Date submitted or change order review. Actual release date may vary.
Document Updates
This document is furnished for information use only, is subject to change without notice and should not be construed as a commitment
by Helmer Scientic. Helmer Scientic assumes no responsibility or liability for any errors or inaccuracies that may appear in the
informational content contained in this material. For the purpose of clarity, Helmer Scientic considers only the most recent revision of
this document to be valid.
Support Informaon
Operation and Service Manuals provide additional product information. Manuals are available at www.helmerinc.com.
Noces and Disclaimers
The i.C³®User Guide provides information about use of the i.C³ as it pertains to Helmer Ultra-low freezers. Refer to the product
operation or service manual for general information. Refer to the product service manual for additional information about the equipment
on which the i.C³ is installed.
Copyright and Trademark
Helmer®, i.Series®, and i.C³®are trademarks or registered trademarks of Helmer, Inc. in the United States ofAmerica. Copyright © 2017
Helmer, Inc. Helmer, Inc., doing business as (DBA) Helmer Scientic and Helmer.
Condenal / Proprietary Noces
Use of any portion(s) of this document to copy, translate, disassemble or decompile, or create or attempt to create by reverse
engineering or otherwise replicate the information from Helmer Scientic products is expressly prohibited.
The i.C3® utilizes open source components. For a list of the specic open source programs, their associated licenses and copies of the
applicable program in source code format, please contact Helmer Scientic at 14400 Bergen Blvd, Noblesville, Indiana 46060 USA;
phone [phone]; email [email protected].
Disclaimer
This manual is intended as a guide to provide the operator with necessary instructions on the proper use and maintenance of certain
Helmer Scientic products.
Any failure to follow the instructions as described could result in impaired product function, injury to the operator or others, or void
applicable product warranties. Helmer Scientic accepts no responsibility for liability resulting from improper use or maintenance of its
products.
The screenshots and component images appearing in this guide are provided for illustrative purposes only, and may vary slightly from
the actual software screens and/or product components.
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Contents
1 About this User Guide ................................................................................ 4
Safety Precautions and Symbols .........................................................................4
2 Overview ...........................................................................................5
Features............................................................................................5
Using the Touchscreen.................................................................................6
Care of the i.C3Screen.................................................................................6
3 Initial Setup.........................................................................................7
Start Screen .........................................................................................7
Language Conguration................................................................................8
Settings Conguration .................................................................................8
4 Home Screen Basics .................................................................................9
Home Screen Layout ..................................................................................9
Home Screen Icons and Indicators .......................................................................9
5 i.C3Applications....................................................................................10
Using i.C3Applications ................................................................................10
6 Min/Max Temperature Monitoring......................................................................12
7 Temperature Graph .................................................................................13
Event Data .........................................................................................13
Viewable with the 1-Day Time Span......................................................................14
8 Information Logs ...................................................................................15
Event Log..........................................................................................15
Event Log Detail Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Access Control Log ..................................................................................18
9 Data Transfer ......................................................................................19
Downloading Temperature, Access Logs, and Event Data ....................................................19
Uploading Firmware Updates...........................................................................21
10 Customizing the i.C3Screen ..........................................................................23
Brightness Setting ...................................................................................23
Home Page Screensaver..............................................................................23
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11 i.C3Settings .......................................................................................24
Password Protection of the i.C3Settings Screen ............................................................24
Temperature Setpoint.................................................................................25
Device Control Settings ...............................................................................25
Alarm Settings ......................................................................................26
Users and Passwords ................................................................................27
Sound Settings......................................................................................28
Display Settings .....................................................................................29
Device Status and History .............................................................................30
Sensor Calibration ...................................................................................32
Date/Time..........................................................................................32
Auxiliary Systems....................................................................................33
Restore Factory Settings ..............................................................................33
System Functions....................................................................................33
Test Functionality ....................................................................................34
12 Access Control.....................................................................................35
Access Control Setup.................................................................................35
Access Control Screen................................................................................36
Access Control as the Home Screen .....................................................................37
13 Icon Transfer.......................................................................................38
Appendix A - Icon Reference Guide........................................................................39
Common Buttons ....................................................................................39
Application Icons ....................................................................................40
Appendix B - i.C3Reference Guide ........................................................................41
General Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Alarm Settings ......................................................................................43
Event Log Codes ....................................................................................45
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1 About this User Guide
This User Guide provides information on how to operate the i.C3interface as it relates to the Helmer Ultra-Low freezer. Refer to the
product operation or service manual for general information.
Safety Precautions and Symbols
The following symbols are used in the user guide to emphasize certain details for the user.
Task Indicates procedures which need to be followed.
Note Provides useful information regarding a procedure or operating technique when using Helmer Scientic products.
NOTICE Advises the user against initiating an action or creating a situation which could result in damage to equipment;
person injury is unlikely.
CAUTION Advises the user against initiating an action or creating a situation which could result in damage to
equipment or impair the quality of the products or cause minor injury.
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2 Overview
Cautions
• To avoid injury, before using the i.C3User Information Center, read all instructions in the associated product
operation manual.
• To avoid damage to the i.C3unit, read all instructions provided in this user guide.
Features
The i.C3® consists of an intuitive user interface and icon-driven touchscreen. The touchscreen is contained within the
instrument bezel, as are additional features.
Touchscreen
The interface to the i.C3system.
USB Port
Connect a ash memory device to download temperature data or upload rmware.
Ethernet/RJ45 Connection (Not shown)
Allows the system to provide and receive data or commands to and from external devices.
Audio Speaker
Provides an audible signal when alarm conditions are met. Also provides audible signal when screen icons and buttons
are touched.
Touchscreen
Audio Speaker
(boom of bezel)
USB Port
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Using the Touchscreen
The touchscreen and touch techniques make the i.C3easy to use. Icons, status indicators,and navigation buttons let the
user see and respond to i.C3system conditions and events.
Note
Anything that touches the screen is understood as a command. Do not let anything touch the screen unintentionally.
Touch Techniques
Touch-select Touch once to select an item.
Touch-drag To move an item, touch-hold to select the item and drag it to a new location. Use a deliberate
touch-drag motion (without lifting)
Touch-scroll To scroll, slide nger slowly across the screen (horizontal or vertical). Stop before lifting. For
more control while scrolling, keep your nger in contact with the screen.
Touch-hold To accelerate, touch-hold to select the item. Continue to hold the item for accelerated scrolling.
Icons, Indicators, and Buttons
For a complete list of all icons and indicators, see the Icon Reference Guide at the end of this user guide.
Application icons serve as navigation buttons to the associated application screen.
Status indicators alert the user to a change of status.
Navigation buttons return the display the previous screen or the Home screen.
Care of the i.C3Screen
CAUTION
The i.C3screen uses a sensitive touch technology.
• To avoid damage to the touchscreen, do not apply pressure on the front of the display bezel or around the screen borders.
• To preserve optimal touch sensitivity, keep the screen clean of foreign objects. Avoid excessive dust accumulation on
the screen.
• Do not expose the i.C3 screen to liquids or a harsh environment that contains excessive dust, heat or humidity.
• Clean the i.C3screen with a clean, dry cotton cloth.
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3 Initial Setup
The Calibration screen is displayed when the i.C3 is rst powered on. Using a soft pointing tool (such as the eraser end of a pencil),
touch the screen at each crosshair.
Notes
• The Calibration screen is not displayed on subsequent power on events.
• Refer to the instructions included with the calibration le for details on calibrating the i.C3screen.
Start Screen
The Start screen is displayed when the i.C3is powered on. The i.C3 will take approximately three minutes to power up.
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Language Conguration
The Language screen is displayed when the i.C3is powered on. Use the Language screen to select the i.C3display language.
Choose language
1. Touch the Language button. The language drop-down list is displayed.
2. Touch the language to be displayed. The selected language is displayed in the Language button.
3. Touch to conrm language selection, or to cancel.
4. Touch the Home icon to continue to the Home screen.
Note
English is the default language.
Settings Conguration
Basic conguration parameters have been set for the i.C3at the factory. If factory default settings need to be adjusted refer
to i.C3Settings.
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4 Home Screen Basics
Note
To temporarily silence active alarms, touch the Mute icon in the top right corner of the screen.
Home Screen Layout
The i.C3Home screen is comprised of three information areas:
Information header - The dark blue horizontal band across the top of the Home screen. This header is displayed on all i.C3
screens. From left to right it includes: the Event Log icon, Screen ID, Unit ID, Date/Time, Battery indicator (displayed only during
AC power loss), and Mute icon.
Display zone - The middle band of the screen which includes information indicators and messages. From left to right, they are:
Status display; Alarm Conditions indicator and Alarm Conditions message; Primary Monitor Probe display; Min/Max Temperature
Display; and Ambient Temperature display (if enabled).
Notes
• Primary Monitor Probe (formerly Chamber Temperature probe) refers to the monitoring probe.
• Ambient Temp refers to the temperature of the environment where the freezer is located.
• Min/Max temperature display shows the highest and lowest Primary Monitor probe temperature occurrence within a given
period of time.
• DP Version 12.48 and later of will display the PDF Download icon. Prior versions will display the Download icon.
Application icons - Icons located at the bottom of the screen which include ve factory-preset application icons. From left to
right the preset icons are: i.C3Applications (APPS), Settings, Temperature Graph, Information Logs, and PDF Downloads. These
icons can be changed or rearranged through the Icon Transfer feature. For more information refer to Icon Transfer.
Notes
• After two minutes of no interaction, the Temperature Graph screensaver is displayed (if enabled).
• Additional applications are available on the i.C3APPS screen.
Home Screen Icons and Indicators
Touch the Event Log icon to navigate to
the Event Log screen. Touch the Mute icon to temporarily silence alarm sound.
Look for the New Event indicator (red
asterisk). Touch the Reset icon to reset the Min/
Max display. Time since last reset will be
displayed.
Screen ID
Unit ID
Event Log Icon-Indicator
Display Zone
i.C³ Applicaons
Primary Monitor Probe
Informaon Header
Ambient Temperature
Alarm Condion Indicator
Alarm Condion Message
Min/Max Temperature Display
Min/Max Reset
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5 i.C3Applications
All i.C3Applications can be reached from the i.C3APPS screen.
Notes
• i.C3Applications screen icons are interchangeable with those found on the Home screen.
• Primary Monitor probe reading and alarm conditions are displayed on the left side of the screen.
• DP Version 12.48 and later will display the CSV and PDF Download icons.
Using i.C3Applications
To navigate to an application screen, touch the associated application icon.
Contacts
View product support information including the rmware revision numbers.
Brightness Settings
Adjust monitor screen brightness.
Information Logs
Access all available data log applications.
Download
Download information log(s). (Prior to DP Version 12.48)
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CSV Download
Download information log(s). (DP Version 12.48 and later)
PDF Download
Download historical information as a PDF. (DP Version 12.48 and later)
Uploads
Upload rmware updates.
i.C3Settings
All i.C3 system settings are congured and other preferences selected from the i.C3Settings screen.
Note
The i.C3 Settings screen is password protected, unless password protection is turned O󰀨 (from the i.C3Settings screen). If
accessing the i.C3 for the rst time, use the factory-originated password (1234)
Icon Transfer
Reposition application icons on the Home and Applications screens.
Temperature Graph
View current and historical probe temperature data and alarm events.
Access Control
Display keypad for freezer access.
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6 Min/Max Temperature Monitoring
The Min/Max temperature display shows the highest and lowest Primary Monitor probe temperature occurrence since the last system
reset (power-on event) or manually-initiated reset.
Notes
• The Min/Max temperature display can be turned on or o󰀨. Refer to Display Settings for more information.
• Once the time reaches the maximum display of 999 hours and 60 minutes, the message will display ">999:60", but minimum
and maximum temperatures will continue to be tracked.
Reset Min/Max temperature
1. Touch the Reset icon. The message "Reset min/max temperature memory?" is displayed along with the time (in hours and
minutes) since the last reset.
2. Touch to conrm. The timer is reset to 000.00 and the minimum and maximum recorded temperature is cleared.
Or, touch to cancel.
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7 Temperature Graph
The Temperature Graph screen shows current and historical primary monitor probe temperature data and temperature events.
Note
Up to 62 days of temperature data can be viewed on the graph.
Viewing the Temperature Graph
1. Toggle the graph Time Span button to select a 1-day or 7-day time span.
Note
To view all graph features,including Alarm Condition, select the 1-day time span.
Date, day and time information for the selected time span is displayed on the graph line.
• Upper line represents high alarm limit.
• Lower line represents low alarm limit.
• Temperature graph line turns green when unit is within alarm limits and red when outside alarm limits.
• Graph is displayed in strip chart form. A black, dashed vertical line appears on the graph where there is a change in the date or time.
A white, dashed vertical line appears on the graph where there is a change in the high alarm limit or low alarm limit. A gray, dashed
vertical line appears on the graph where the unit is powered on.
Notes
• If the time or date are changed, the stored temperature data will not be reformatted with the new time conguration. Logged
events may be duplicated in the downloaded event database if the time or date is changed.
• The temperature graph displays 62 days of data.
• If the high alarm limit or low alarm limit are changed, a dashed vertical black line will appear on the temperature graph,
corresponding to date and time when the change was made.
Event Data
Door Open Time Total time (in minutes) that the unit door was left open during the selected time span.
Door Openings Total number of times the unit door was opened during the selected time span.
Total Events Total number of logged events that occurred during the selected time span.
Alarm Condion Icon
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Viewable with the 1-Day Time Span
Graph Display of Alarm Condition
Alarm condition events are shown on the graph by a small Alarm Condition icon when an alarm has been activated. Data and events
are shown in 4-hour segments.
View detailed event data
1. Touch the Alarm Condition icon to navigate to the Event Log screen.
2. Touch the Event to view detailed event data.
Graph Display Zoom Feature
The zoom feature may be used to allow a more detailed view of a particular segment of the temperature graph.
Using zoom feature
1. Touch to draw a box around the desired area on the temperature graph. The selected area will appear in the display.
2. Touch the to return to the expanded view.
One Touch Quick Information Feature
The one touch quick information feature allows the user to view specic temperature information at any point on the graph.
Using one touch
1. Touch the desired point on the graph. A dialog box will appear providing selected date, time and temperature data.
Note
The one touch feature should be used for reference only. The temperature displayed may vary from actual by 0.1 - 0.2 °C.
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8 Information Logs
All available data logs are accessed from the Information Logs screen.
Event Log
>
The Event Log shows information from alarm events. A maximum of 100 (most recent) events can be viewed on the Event Log screen.
Refer to Data Transfer, Downloading Temperature and Event Data for more information.
Viewing the Event Log
1. Touch and hold the bidirectional arrows to scroll through the log.
2. Touch the desired Event to navigate to the Event Detail screen.
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Information Found in the Event Log
• Type of event that occurred
• Date event occurred
• Time event condition began
• Temperature at start of alarm event
• Time event condition ended
• Temperature at end of alarm event
• Indicator of corrective action recorded
Event Log Formatting
Bold text Not yet viewed
Normal text Viewed
Dimmed text Downloaded
Green check mark Event acknowledged on Event Detail screen
Event Log Detail Screen
The Event Log Detail provides additional temperature information for primary monitor probe, ambient temperature probe, and
high stage compressor discharge probe for an alarm event. The cause of an alarm event and the corrective action taken can be
acknowledged.
Note
The Event Log Detail screen may also be accessed by touching the active alarm on the home screen.
Information Found in the Event Detail Log
• Type of alarm
• Start date/time of alarm
• End date/time of alarm
• Primary monitor probe start/end, maximum/minimum temperatures
• High stage compressor discharge probe start/end, maximum/minimum temperatures
• Ambient probe start/end, maximum/minimum temperatures
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Event Acknowledgement
Use the Event Acknowledgement buttons to select the cause of an alarm event and the corrective action taken.
Acknowledge an event
Note
If Other is selected for the event cause or action taken, the alphanumeric keyboard is displayed. Enter the cause or action
taken in the space provided.
1. Touch the Event Cause button. The Event Cause drop-down list is displayed.
2. Select and touch the cause of the alarm event (Door Open; Inventory; Dirty Filter; Other).
3. Touch the Action Taken button. The Action Taken drop-down list is displayed.
4. Touch the action taken to correct the alarm event (Closed Door; Removed Contents; Cleaned Filter; Other).
5. Touch the Signature button to display the alphanumeric keyboard and enter the user name or user initials.
6. Touch the Save icon. The message "Save?" is displayed.
7. Touch the to save the event information.A green check mark is displayed in the event row on the Event Log screen.
The date and time of the event acknowledgement is automatically added to the Signature button and the event information
can no longer be edited, or touch the to cancel the Save operation.
Note
All three elds must be completed for data to be saved. If the Home or Back icons are touched prior to touching the Save icon,
no information will be saved.
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Access Control Log
>
The Access Control Log screen contains a record of each user-authenticated access event. A maximum of 100 (most recent) events
can be viewed on the Access Control Log screen. The Access Log shows information from controlled access chamber entries.
Refer to Access Control for more information.
Viewing the access control log
1. Touch and hold the bidirectional arrows to scroll through the log.
Information Found in the Access Control Log
• User (Name of user, Denied, or Override)
• Date of access
• Time of access
• Length of time door remained open
• Method of access (PIN or Key)
Access Log Formatting
Bold text New data since the last time the log was viewed
Normal text Viewed
Dimmed text Downloaded
Red text Incorrect PIN entered, access denied, or key override was used
Black text Key override was used; or normal PIN entry was used, which has been viewed but not downloaded
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9 Data Transfer
Downloading Temperature, Access Logs, and Event Data to CSV
or
Use the Download screen to download information.
Download Data
1. Insert a memory device into the USB port located on the right of the i.C3monitor bezel. When the memory device is
detected, the message "Insert USB Flash Drive" clears. The Start Download button is no longer grayed and the Data
Selection buttons become active.
2. Touch the Date Range buttons to select the desired beginning (left) and ending (right) dates. The Data Report Calendar
screen is displayed for each date.
3. Touch the desired date on the calendar, then touch the to conrm, or the to cancel.
4. Select User to download a single log or data set, or Tech for all log les.
5. Touch the Start Download button to begin data transfer. The download progress bar is displayed. When nished, the
message "Data download complete - # les downloaded" will appear below the progress bar.
Notes
• Up to 3 months of data may be downloaded at a time.
• If an invalid date range has been entered, the message "The Date range must not exceed 3 months. Please select
beginning and end dates that encompass 3 months or less." will appear.
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