SAI Chatterbox User manual

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Copyright. Sygnal 2018
Sygnal Ambient Intelligence
Climate Point Operation Manual 2018

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Copyright. Sygnal 2018
Publisher
Sygnal Ambient Intelligence
Phone [phone]
Fax [phone]
Internet www.sygnal .com.au
Revision 07.11
This Technical Manual describes the service and troubleshooting of Sygnal Digital Inverter Ducted split air
conditioners.
Copyright
This publication is Copyright © 2018 Sygnal. All rights reserved. No part of this publication may be reproduced,
stored in any retrieval system or transmitted, in any form or by any means, electronic, mechanical,
photocopying, recording or otherwise, without the prior written permission of Sygnal.
Disclaimer
Sygnal reserves the right to make changes and improvements to any of the products described in this
document without prior notice. Under no circumstances shall Sygnal be responsible for any loss of income or
any special, incidental, consequential or indirect damages howsoever caused.
Warranty
The contents of this document are provided “as is”. Except as required by applicable law, no warranties of any
kind, either express or implied, including, but not limited to, the implied warranties of merchantability and
fitness or a particular purpose, are made in relation to the accuracy, reliability or contents of this document,
Sygnal reserves the right to revise this document or withdraw it at any time without prior notice.
Sourcing
Proudly designed and manufactured in Australia by Sygnal, an independent Australian-owned company.

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Contents
1. Chatterbox .......................................................................................................................................................... 5
1.1 What is Chatterbox?.....................................................................................................................................5
1.2 Compatibility ................................................................................................................................................ 5
1.3 Versatility ..................................................................................................................................................... 5
1.4 Simple and Upgradable ................................................................................................................................5
1.5 Plug & Play....................................................................................................................................................5
1.6 Html User Interface ...................................................................................................................................... 5
1.7 Remote Access ............................................................................................................................................. 5
2. How to Install your Chatterbox...........................................................................................................................6
2.1 Direct Connection via Wi-Fi Dongle..............................................................................................................6
2.2 Direct Connection via your LAN ...................................................................................................................7
2.3 Connection via Mothership..........................................................................................................................8
3. Examples of User Interfaces (UI) Images ............................................................................................................ 9
4. Climatepoint operating Instructions with Chatterbox User Interface .............................................................. 10
4.1 Changing the System Mode .......................................................................................................................10
4.2 Notes on Dynamic Energy Recovery ..........................................................................................................10
4.3 Set the Optional Countdown Timer ...........................................................................................................10
4.4 Optional “Cooling” and “Economy” settings..............................................................................................10
4.5 Setting the Global Time Schedules............................................................................................................. 11
4.6 Leaving Global Time Schedules Page..........................................................................................................12
4.7 Accessing Individual Zone ..........................................................................................................................12
4.8 Return to Overview page ........................................................................................................................... 12
4.9 Browse to other systems............................................................................................................................12
4.10 Adjusting the settings on a Zone.............................................................................................................. 12
4.11 Setting Time Schedule for Individual Zones .............................................................................................13
5 Sygnal Climatepoint Controls ............................................................................................................................ 14
5.1 Sygnal Climatepoint Navigator................................................................................................................... 14
5.1.1 Getting to know your controller .........................................................................................................14
5.1.2 Turning the system ON and OFF .........................................................................................................14
5.1.3 Turning a Zone ON and OFF ................................................................................................................15
5.1.4 Browsing to a Zone .............................................................................................................................15
5.1.5 Changing the Temperature in a Zone .................................................................................................16
5.1.6 Changing the Mode in a Zone .............................................................................................................16
5.2 Using the Single Button Capacitive Touch Room Controller ......................................................................17
5.3 Climatepoint Hybrid switches (2, 3, 4, 6 button) .......................................................................................17
6. Manufacturers Recommendations ...................................................................................................................18
6.1 Return Air Filter Cleaning .......................................................................................................................18

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6.2 Outdoor Unit ............................................................................................................................................18
6.3 Vents & Return Air Grill ..........................................................................................................................18
6.4 Controller..................................................................................................................................................18
7. Troubleshooting................................................................................................................................................ 19
7.1 Digital Inverter System Self Diagnostics / Fault detection .........................................................................20
8. Warranty terms and conditions........................................................................................................................21
9. Warranty key points in large print....................................................................................................................22

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1. Chatterbox
1.1 What is Chatterbox?
Chatterbox is a communications device providing a User Interface (UI) connection between a computer or
personal device (smartphone or tablet) and any of your Sygnal climate, lighting, automation products.
Chatterbox can also be used to communicate with some other product brands including other home
automation products.
1.2 Compatibility
A User Interface (UI) has been developed to simplify the commissioning, use and change of operating
parameters for the Sygnal range of products. A click of “Other Systems” at the top of the user page switches
between the various Sygnal systems, climate control, lighting control etc.
1.3 Versatility
Though Chatterbox has been designed for integration with Sygnal systems it can be supplied with RS485 and
RS232 for connection to other devices should this be desirable.
1.4 Simple and Upgradable
The Chatterbox architecture allows for remote upgrade of many features so as development continues new
features can be added via an internet connection.
1.5 Plug & Play
You can also add one of the other Sygnal systems such as climate control and lighting control. Sygnal systems
are “plug and play” you don’t need to call in a programmer, automation specialist or specialist technician.
Once the systems are connected on the same LAN they recognise each other and the appropriate interface is
loaded without the need for you to do anything.
1.6 Html User Interface
The html user interface can be used on most devices with a browser from Smartphone or tablet to PC. The
display results vary slightly depending on your device and browser type used. Many people choose the iPad
mini as their UI platform but a laptop, PC or even your iPhone can be used to control your Sygnal product.
Now, you’ll likely not use your phone or tablet often to turn lights on and off, after all you have switches in all
the normal places, but when you want to change a time clock setting on your perimeter security lights or
change a group setting, even set multiple dimming levels to create the mood you want for a special occasion,
the UI is fast, easy and convenient.
1.7 Remote Access
Providing your chatterbox is connected to a Local Area Network (LAN) with an internet connection, Chatterbox
allows you to remotely access your Sygnal systems remotely. This feature can be convenient for many reasons
and is achieved by a secure connection through the Sygnal Mothership (MS) global server. You first login to MS
and then browse to your various Sygnal devices connected to your MS account. Your MS account can provide
access to your Sygnal devices at multiple locations so if you are a building manager you can have access to all
your sites at your fingertips through this one convenient and simple access point.

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Figure 1 –Label on chatterbox
shows MAC address, IP address and
password
Figure 2 –Select Sygnal network in
Wi-Fi settings
Figure 3 –Enter the password -
chatterbox
2. How to Install your Chatterbox
There are three different methods for connecting to your chatterbox. The method you choose will depend on
your location and the type of installation you have in your building. You may either choose to install via Wi-Fi
(see 2.1) or via a LAN connection (see 2.2)
2.1 Direct Connection via Wi-Fi Dongle
Each chatterbox can create its own network via the attached Wi-Fi dongle. This means you can connect your
smart device/computer to the chatterbox network. The network name is noted on the cover sticker: SSID:
Sygnal ** ** ** where “*” is a unique number for each different chatterbox.
1. The Password noted on the cover sticker is chatterbox (Figure 1, 2, 3, 4)
2. Once connected to the chatterbox network you can open your browser and browse to the
chatterbox IP address 192.168.2.11 also noted on the cover sticker. (Figure 5, 6)
3. You may wish to bookmark the page or add a link to your home screen on your device, so that you
can press the link instead of having to refer back to the IP address each time you wish to connect.
(Figure 5)
4. Direct connection requires your personal device/PC to be within range of the chatterbox network.
As this range can vary significantly depending on building conditions, the preferred method of
connection is via a LAN as discussed in the following paragraph.

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Figure 4 –Logged onto
network
Figure 5 –Type IP address into
browser & add to home screen or
book mark
Figure 6 –User Interface
launches
2.2 Direct Connection via your LAN
Connecting your chatterbox to your local LAN via a network cable connected from your chatterbox to your
router or a switch connected to your router is the preferred and best method for regular connection. You can
then access your chatterbox from anywhere you have LAN coverage. (Figure 7)
When a connection is made your router will assign a unique IP address to the chatterbox. You can find this IP
by checking in your router settings but we recommend you download one of the free programs for your apple
of android device such as FING (Figure 8). Such programs search your LAN and list all connected devices. This
will enable you to find your chatterbox IP, typically look something like 192.168.1.12 or similar number (Figure
9). By typing this number into your browser you will be able to access the Opening page of your chatterbox.
NOTE: Some routers ship with UPNP disabled. You should check your router instruction manual for details on
how to check this setting. Without UPNP enabled, Chatterbox cannot connect. Remember that after power
failure your router may assign a different IP number to your chatterbox. In this case you will need to scan your
network with FING or similar again to find the new IP. It is possible to set a fixed IP in your router settings
however the method varies depending on your router brand and model. Your IT specialist should be able to
help. Connecting your chatterbox to your router using a cable gives a level of access control as access can only
be achieved by persons or devices having your LAN access password.

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2.3 Connection via Mothership
Providing your chatterbox is connected to your building LAN and that your LAN has an internet connection,
you can setup an account on the Mothership global server to allow remote connection to your chatterbox via
MS.
1. Open your browser and browse to https://mothership.sygnal.com.au and click the register button
on the login page. (Figure 10)
2. Fill out your registration details and we will send you your registration name and password within
24 hours together with instructions on how to access your chatterbox via the Mothership.
3. If you are within the LAN, i.e. at home and your device is connected to the same network the
chatterbox is running on, there will be a link at the bottom of the log in page titled “Your Local
Devices” with the Mac Address and system description. You can click this link to go straight to the
User Interface without having to log in. (Figure 10)
4. Once you have received notice of your User Name and Password, go to the log in page, enter the
details, then press Login.
5. The next screen that launches will have a list of your chatterboxes. (Figure 11)
6. To access the User interface for any of your systems press the Launch button on the right hand
side. This will launch the interface and you can start to control your device. (Figure 11, 12, 13)
Figure 7 –Connecting
via Ethernet cable
Figure 8 –Use FING or similar to
scan network
Figure 9 –User Interface Launches.
Note IP Address is same as listed on
the FING Scan. (bottom of middle
image)
Figure 10 –Welcome/Login/Registration Page.
Note the links at bottom of page when on the
LAN
Figure 11 –Your devices will be listed on the control centre
screen. Press Launch for the device you wish to interact with.

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3. Examples of User Interfaces (UI) Images
Figure 12 –Example of Sygnal Climatepoint multi-zone temperature control user interface on an Ipad Mini.
Figure 13 –Example of a Sygnal Lightpoint lighting control interface on an Ipad Mini

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4. Climatepoint operating Instructions with Chatterbox User
Interface
1. Open the User interface using the steps mentioned in 2.1, 2.2 or 2.3
2. The page will open in the “Overview Screen”. (Figure 14)
3. The overview screen is where you change all system wide values.
4.1 Changing the System Mode
Press the Auto, Heat, Cool or Vent Buttons. (Figure 14 –Yellow Arrow)
4.2 Notes on Dynamic Energy Recovery
Your Sygnal multi zone temperature control system modulates its output capacity to match the heat load. It
continues to cool or heat individual zones until they reach the target temperature (set point). When all zones
are at target temperature, the refrigeration cycle is switched off. On a system where dynamic energy recovery
is disabled, any room can re activate cooling or heating when the temperature moves away from set point by
0.5°C. Dynamic energy recovery is a technology designed for structures that include a large central area
surrounded by perimeter rooms. The perimeter rooms lose and gain heat at a much faster rate than the
central area. The reason for this phenomenon is that the portion of external walls and roof to room volume is
significantly higher and the additional thermal mass of the central area reduces the rate at which heat is
gained or lost. The dynamic energy recovery algorithm intervenes when a perimeter zone calls for heating or
cooling, it then measures the return air temperature (positioned din the large central zone) to apply a
proprietary algorithm that calculates the flow needed to slow down the rate at which heat is gained or lost.
The slider allows the user to find the right balance for their home or building between energy reduction and
comfort. The slider moves the point at which the worst performing zone can terminate dynamic energy
recovery and force heating or cooling.
The Climatepoint zoning control system are a unique part of the Sygnal system that provides the ability to
dramatically reduce your energy bills. It is important to note that the average household uses 38% of their
power bill on heating and cooling. It is also important to note that every degree Celsius difference between the
inside temperature and the outside temperature adds 10% to the energy cost for that room. Sygnal’s multi
zone temperature control system automatically adjusts the airflow to individual rooms to make sure that
cooling and heating overshot is eliminated. There are 3 additional energy settings that are use adjustable that
decrease energy use further. This feature is most often used in combination with occupancy sensors. When
applied in this fashion you can move through your home & the system automatically turns on and off as
required.
4.3 Set the Optional Countdown Timer
Slide the “Auto Off” slider to the desired position between 30 & 240 minutes. The Auto Off timer is only used if
you wish the system to run for that period of time and then switch off. The system then requires a re start.
This feature is designed as a safe guard for properties where the air conditioning can be left on while not
required. (Figure 14 –Red Arrow). Anytime there is an on event on the system in any zone, the system will
continue to operate. This feature is most often used in combination with occupancy sensors. When applied in
this fashion you can move through your home & the system automatically turns on and off as required.
4.4 Optional “Cooling” and “Economy” settings
See figure 14 (blue arrows), use the slider bar to change.