Hensel EXPERT D 1000 User manual

U S E R M A N U A L //
Compact flash unit
// EXPERT D 500 / D 1000

RC
freemask
performing light
AUDIO SLAVE TEST
FULL PROP
RC FC
Made in Germany
HENSEL Profoto Air
1
20
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
18
19
22
21
23
17

F1 F2 F3 F4
F5
F6
F7
P1
P12
P2 P3 P4
P5
P6
P7
P10
P11
P9 P8
P1 P2 P3 P4
P13
P14
Strobe Wizard Plus / freemask
Profoto Air Remote Profoto Air Sync

User Manual Expert D 500/1000
4
HENSEL-VISIT GmbH & Co. KG
HENSEL-VISIT GmbH & Co. KG
Robert-Bunsen-Str. 3
D-97076 Würzburg-Lengfeld
GERMANY
Tel. [phone]
Fax: [phone]
E-mail: [email protected]
Internet: http://www.hensel.de
© HENSEL-VISIT GmbH & Co. KG, 2013
Distribution and reproduction of this documentation is not
permitted unless specically authorized. In case of violation,
payment of damages will be due. All rights reserved, including
rights created by patent grant, or registration of a utility model
or design (ISO 16016).
Subject to technical changes. Errors and omissions excepted.
The listed data are standard values and not to be regarded as
guaranteed values in a legal sense. Values can deviate depen-
ding on component tolerance.
Effective date: 07/2013

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HENSEL-VISIT GmbH & Co. KG
1 Preface
Dear photographer,
By purchasing the Hensel-Visit compact ash unit
Expert D 500/1000, you have selected a high-quality and
high performance product.
Below, we want to give you some details and hints on how to
use this unit. These will ensure successful and productive work
with it in the coming years.
Observing this necessary information entitles you to warranty
adjustments, prevents damages, and extends the operational
life of the unit.
Hensel-Visit took great care and observed all pertinent regula-
tions in order to manufacture a safe product of highest quality.
Stringent quality checks ensure our high quality standard even
in large-scale production.
Please add your part and handle the equipment with the neces-
sary care.
If you have any questions regarding the use of this equipment,
feel free to call us any time.
We wish you great success and „good light.”
HENSEL-VISIT GmbH & Co. KG

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2 Content
1 Preface............................................................................5
2 Content...........................................................................6
3 Safety instructions ............................................................8
4 General ........................................................................11
Description...............................................................11
Scope of delivery ......................................................11
5 Technical data ...............................................................12
6 Summary of control elements .........................................14
7 Initial use.......................................................................15
Acclimatization .........................................................15
Removing transport cap ............................................15
Mounting/removing safety dome ...............................15
Inserting ash tube ...................................................16
Inserting halogen lamp for modeling light..................16
Power supply ............................................................17
8 Operation .....................................................................19
Switch on/off ............................................................19
Modeling light ..........................................................19
Performance output adjustment .................................20
Flash Check .............................................................20
Test ash ..................................................................21
Flash readiness.........................................................21
Daily ash counter....................................................21
Synchronization ........................................................21
PM mode (in connection with Power Max L) ................22
9 Operation Strobe Wizard Plus.........................................24

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Summary of control elements ....................................24
Setting transmitter.....................................................24
Setting receiver .........................................................25
Output adjustment....................................................25
Switching the modeling light......................................25
10 Operation with freemask................................................26
Settings for the freemask method...............................26
11 Operation with Profoto Air..............................................28
Basic functions..........................................................28
Summary of control elements ....................................29
Preparing transmitter ................................................29
Remote trigger..........................................................30
Remote control .........................................................32
12 Maintenance .................................................................33
Regular maintenance................................................33
Replacing fuses.........................................................33
Updating software ....................................................34
Replacing ash tube..................................................35
Replacing modeling light ..........................................36
Error messages.........................................................37
Warranty..................................................................38
Disposal...................................................................38
13 Customer service points .................................................39
Manufacturer’s service ..............................................39
Service points listed in the Internet .............................39
14 Accessories....................................................................40
15 Subject index .................................................................41
16 EU declaration of conformity ..........................................42

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HENSEL-VISIT GmbH & Co. KG
3 Safety instructions
In addition to the general rules for handling electrical equip-
ment, the following safety precautions must be observed.
Read and observe the below listed information before initial
operation of the equipment.
Supply a copy of the safety precautions when selling, leasing, or
otherwise distributing this equipment.
ATTENTION!
Improper handling of the device, non-compliance with the safety
hints below, or tampering with the safety features can cause
property damage, bodily injury, electric shock, or even death.
The compact ash unit Expert D 500/1000 is intended for
professional use inside the studio. It is only to be used with the
accessories described in this manual and approved by Hensel-
Visit.
The equipment may not be used for any other purpose than
described above, especially not for other electrical applications.
Set-up and initial operation
• Do not use ash units in explosive environments.
• Before connecting the equipment to the power supply, make
sure that the mains voltage corresponds to the specications
listed on the unit’s specication plate.
• Compact ash units and generators must only be connected
to grounded power supply systems.
• Check the protective conductor function of the power supply
before initial use.
• Only use plugs/connectors with awless contacts. Burned or
corroded plug contacts can cause res. Defective plugs can
cause substantial damage to the plug socket.
• Do not connect accessories from other manufacturers, even
when these look similar or alike.
Normal use
Abnormal use

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• To prevent damages and tripping hazards, avoid laying
cables on the oor. If this is not possible, make sure that
the cables cannot be damaged by vehicles, ladders, etc.
• Damaged cables and housings need to be replaced imme-
diately by an authorized service department.
• Keep the minimum distance around the equipment unobst-
ructed to ensure proper ventilation.
• Keep core ducts unobstructed during operation to ensure
proper air supply.
• Do not insert objects into core ducts.
• Do not place any objects on top of the equipment (coffee
cups, vases, containers lled with water, etc.).
• Protect the equipment from moisture, dripping or splashing
water.
• Choose safe locations for set up and make sure that the
equipment cannot fall into pools or bodies of water. Never
Never run cables directly along or even through pools or
bodies of water.
• Keep proper distance from ammable materials like deco-
rative fabrics or paper to prevent the risk of re.
• Secure the equipment with a back-up support when atta-
ching it to ceilings or pantographs. Use the tilt bracket’s
safety screw 11 and secure the device additionally with a
safety rope. Suitable safety ropes can be purchased from
Hensel-Visit, see „14 Accessories“ on page 40.

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HENSEL-VISIT GmbH & Co. KG
Generators, compact flash units and flash heads
ATTENTION!
Defective ash tubes and false handling can pose a mortal
danger.
A damaged ash tube can mean mortal danger because you
could come in contact with the electrodes conducting high vol-
tage. Therefore, never touch exposed electrodes inside the ash
tube!
Before replacing ash tubes or modeling lights, the unit must
be switched off and disconnected from the power supply or
the generator. Even when the unit is switched off and properly
disconnected from the power supply, the capacitor could still be
highly charged in case of a malfunction. This means touching
the device could pose a life-threatening danger.
Halogen lamps and ash tubes may burst and must only be
operated with properly mounted Hensel safety dome.
ATTENTION!
Contact with capacitor voltage can pose mortal danger.
Opening the housing or repairs of the unit must only be done by
an authorized customer service provider.
Working with the equipment
• Do not ash into eyes at short distances since this may lead
to eye damage.
• Do not look directly into the ash tube or the reector. The
ash could be triggered accidentally.
• Regularly air closed rooms to prevent build-up of inadmissi-
ble ozone concentrations which can occur due to the use of
high-powered ash systems.
• Cover the equipment which is not in use with a proper dust
guard when working in a dusty environment.

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HENSEL-VISIT GmbH & Co. KG
4 General
Description
The Expert D 500/1000 is a powerful compact ash unit. Ext-
remely fast ash recycle times and short ash duration hallmark
this unit which can be used worldwide thanks to mulivoltage. A
bright, proportional modeling light which can be adjusted over
a wide 8 f-stop range, high-quality performance electronics
and the EH reector connector are all housed in a solid housing
made from aluminum proles and metal side panels.
A built-in radio receiver for Hensel Strobe Wizard Plus, free-
mask and Profoto Air allow full remote control of this unit’s
functions like triggering, output regulation, and modeling light.
This manual describes both compact ash units together,
Expert D 500 and Expert D 1000. The features and operation
are identical; the only difference is the performance. Please see
„5 Technical data“ on page 12.
Scope of delivery
Please check the scope of delivery before initial use.
Note:
The scope of delivery may vary depending on order congurati-
on and country of delivery. Please see corresponding informati-
on on your delivery documents and order forms.
Standard scope of delivery includes:
• 1 Expert D 500 or 1 Expert D 1000
• 1 Flash tube, single-coated, plug-in type
• 1 Modeling light (according to customer requirement), inclu-
ded
• 1 Tilting bracket, combined with umbrella holder
• Cable set: mains and sync cord
• 1 Transport cap
• 1 User manual

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HENSEL-VISIT GmbH & Co. KG
5 Technical data
Unit series/unit type Expert D 500 Expert D 1000
Listed performance output: 500 J 1000 J
Lead aperture 100 ASA, t
1/60, 12“ reflector, 100%
output
1 m distance / 2 m distance :
1 m = 90 0/10
2 m = 45 0/10
1 m = 128 0/10
2 m = 64 0/10
Flash duration time (t 0,5 s) in
sec. up to:
1/5.600 s 1/3.250 s
Flash tube: code no. 9450420:
plug-in style, single coated
Minimal recharge time: 0.11 s 0.14 s
Recharge time at 100% perfor-
mance:
0.5 s 1.0 s
Flash performance adjust-
ment:
10-3 = 8 f-stops 10-3 = 8 f-stops
Modeling light: 300W/G6.35/115V or 300W/G6.35/230V
Modeling light adjustment: off / full / proportional / autored
Sync socket/ voltage: 6.3 mm jack plug, mono / 5 VDC
Fuses: F 4 A H, 5 x 20 mm
Input voltage: Multivoltage 110-240 V
Reflector connector: quick-change automatic for EH (10 cm)
Weight: ca. 3.4 kg ca. 3.9 kg
Overall dimensions in cm: LxWxH 35x13.1x19.7 LxWxH 38.5x13.1x19.7
Additional features: thermical check of performance electronics
- Daily flash counter, reset
function:
yes
- Built-in fan: yes
- Slave, switchable: yes
- Flash check, switchable: yes
- Modeling light stand-by: autored
Technical modifications excepted.
The listed data are standard values which may deviate depending on component tolerances.

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Unit series/unit type Expert D 500 Expert D 1000
- Internal power dump when
reducing output:
APD
- Glass safety dome: yes
- Display: 7-segment for flash energy/daily flash counter/channel display/auto-
red/Error code
- Control surface: imprinted foil with keys, fluorescent, Hensel user logic
Code no.: 8350 8360
Technical modifications excepted.
The listed data are standard values which may deviate depending on component tolerances.

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6 Summary of control elements
1...... Slave on/off / PM mode on/off SLAVE
2...... Flash readiness indicator
3...... Flash trigger TEST
4...... Modeling light proportional PROP
5...... Display for set energy/channel indicator/ash counter
6...... Power switch
7...... Fuses and spare fuses
8...... Mains adapter socket
9...... Umbrella holder
10.... Locking screw tilting bracket
11.... Safety screw for suspended mounting
12.... Locking device stand mounting
13.... Storage of replacement fuses
14.... Locking device umbrella holder
15.... Mounting link for safety rope
16.... Digital rotary encoder for output adjustment/channel
selection/group selection
17.... Modeling light FULL
18.... Radio receiver ON/OFF channel selection RC
19.... Audio signal ON/OFF AUDIO
20.... Flash Check FC
21.... USB interface
22.... Synchronization socket
23.... Slave

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7 Initial use
ATTENTION!
Please make sure that the unit is not connected to a power sup-
ply when preparing for initial use.
Acclimatization
When relocating the compact ash unit from and to locations
with substantial temperature differences, place the unit in the
surroundings where it is to be used and leave it there for some
time. This prevents moisture build-up which can result in cree-
ping currents.
Removing transport cap
The transport cap protects the ash tube and the glass safety
dome during transport or when the unit does not have a reec-
tor mounted.
ÂPress the locking mechanism of the reector holder against
the spring tension until reaching the end stop.
ÂPull out the transport cap straight from the holder.
ATTENTION!
Do not switch on the ash unit with the transport cap attached.
This could pose a re hazard due to the heat development of
the modeling light.
Mounting/removing safety dome
ATTENTION!
Please make sure the ash tube or modeling light is not dama-
ged during mounting/removing.
The safety dome snaps into place via three pre-installed
springs.
ÂTilt the safety dome slightly and insert it into one of the three
springs.
Mounting

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ÂThen use gentle pressure to insert the safety dome rst into
the second spring and then into the third spring until it locks
into place.
ÂTilt the safety dome slightly so that it is released one by one
from the mounting springs.
ÂPull the safety dome lightly from the third spring and remo-
ve it completely.
Note:
Safety domes are available in different types. They can change
the color temperature as well as the light characteristics!
Inserting flash tube
The compact ash unit has a plug-in ash tube, which you can
replace yourself. Please observe the applicable safety precau-
tions carefully.
Inserting the ash tube is described in the chapter on mainte-
nance, note „Replacing ash tube“ on page 35.
Inserting halogen lamp for modeling light
The modeling light has a plug-in halogen lamp. Insert the in-
cluded halogen lamp by observing the following instructions:
Note:
Avoid touching the lamp with bare hands since this leaves an
oily residue on the glass surface which reduces the lamp’s ope-
rating life. Use cotton gloves.
Make sure that the flash tube does not become damaged
when inserting it.
ÂPlace the pins into the lamp socket and push the lamp care-
fully into place by alternating the pressure on the pins until
contacting the end stop.
ATTENTION!
Please regard the general safety precautions reference location
and surroundings in the chapter „Set-up and initial operation“
on page 8.
Removal

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The compact ash unit can be used in any position. Please note
that extremely tilted positions can lead to rapid warming of the
unit, especially in connection with narrow-angle reectors. In
extreme cases, the result can be a thermal safety shut off!
Repositioning tilting bracket/handle
The position of the tilting bracket and the handle can be swap-
ped. This lets you mount the ash unit in an overhead location
like a ceiling.
How to swap tilting bracket and handle:
ÂLoosen the two crosshead screws on the tilting bracket/
handle.
ÂSlide the tilting bracket/handle forward along the guide rail
of the housing.
ÂInsert the tilting bracket/handle into the guide rail on the
opposite side of the housing.
ÂTighten fast the two screws of the tilting bracket/handle.
Note:
Depending on the type of reector attached, the position of
the tilting bracket/handle can be moved to the unit’s center of
gravity.
Power supply
ATTENTION!
Make sure that the power supply corresponds to the informa-
tion on the type label/technical data sheet before connecting
the compact ash unit to the power supply. Compact ash units
must only be connected to a grounded power supply.
The type label is located at the bottom of the housing. The com-
pact ash Expert D 500/1000 is solely approved for use with
115 V - 230 V / 50-60 hz operation.
It features multivoltage technology which means the unit auto-
matically adjusts to the applicable voltage (110 V - 240 V).

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Fuse protection, building
Sockets intended for the connection of devices have to be pro-
tected with a minimum of 10 A.
Fuse protection, modeling light
The safety fuse 7ensures the protection of the modeling light.
The compact ash unit Expert D 500/1000 is protected by a
4 A Fuse which reacts quickly (F 4 A H).
The listed safety values apply when the unit is used with a
300 W halogen lamp.
(Please note „Replacing fuses“ on page 33).
Fuse protection, flash unit
The inside of the unit contains a built-in fuse. This fuse res-
ponds when the unit is damaged.
ATTENTION!
Only authorized service centers may replace this fuse, see „13
Customer service points“ on page 39.

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HENSEL-VISIT GmbH & Co. KG
8 Operation
Switch on/off
The main switch 6 switches the compact ash unit on or off. The
unit is ready to ash as soon as the ready indicator 2lights up.
ATTENTION!
The power switch must be accessible and operational at all
times.
When turning on the unit, it defaults to the settings used last.
This means the unit „remembers“ the settings at switch-off.
Modeling light
The modeling light is switched on by using the key PROP 4 or the
key FULL 17. An LED above the key indicates the setting.
FULL: The modeling light is set at full power (300 W).
PROP: The light output (brightness) of the modeling light is pro-
portional to the ash output.
Automatic modeling light reduction (Autored)
The compact ash unit’s modeling light is equipped with an
energy saving mode. After a preselected time, the light is
automatically reduced to level 9. When set on FULL mode, this
happens regardless of the selected ash output. When set on
PROP mode, this happens when the output setting is between
9.1 and 10. The default is set by the manufacturer at 35 min.
This conserves energy and extends the lamp’s operating life.
The original output is restored when you touch any key.
How to set the switch-off time:
ÂPress the digital rotary encoder 16 twice in fast sequence
(double-click).
The display 5shows the selected switch-off time for ca. 3 s.,
e.g. A.35
ÂAdjust the time by turning the rotary encoder 16 in 1 minute
increments up to a maximum of 90 minutes.
A setting of „--“ causes the function to switch off.

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Normal operation is resumed automatically 5 sec. after last
using any control key.
Note:
Turning off the modeling light during longer breaks conserves
energy and expands the operating life of the lamp.
Performance output adjustment
The rotary encoder 16 adjusts the ash output in steps of 0.1
f-stops over an output range of 8 f-stops.
• Turning it clockwise increases the output in steps of 0.1
f-stops.
• Turning it counter-clockwise reduces the output in steps of
0.1 f-stops.
The LED display 5 shows the selected performance output valu-
es from 3.0 (lowest output) to 10 (maximum output).
When the performance output is reduced, the stored energy is
reduced via automatic power dump (APD function).
Note:
The power dump takes a moment. The ash readiness indica-
tor 2 lights up to indicate restored ash readiness.
Flash Check
The Expert D 500/1000 is equipped with a visual ash readi-
ness indicator called Flash Check. When this function is acti-
vated, the modeling light shuts off after ashing and turns on
again when the ash readiness is restored.
Activate or deactivate Flash Check with the FC key 1.